Staff was very helpful and informative. Beautifully clean.Rosemary F. | First Impressions
Customer Reviews for U-Haul Moving & Storage of La Vergne
La Vergne, TN 37086
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Pritam T.
El cliente no dejó un comentario.Terrance H.
El cliente no dejó un comentario.Robbin C.
Checked in online did not meet with anyone.Michael S.
El cliente no dejó un comentario.Tom C.
Needs more employees willing to help ask guy twice to show me how to load my car on ramp to hook up, had movers waiting, he said ok then help other customers.Chassity H.
El cliente no dejó un comentario.Elijah Z.
Check your tires better. I had a blowout on a tire on the interstate and checked other tires and 1 had a not to deep slash and another was a bit bald. Other than that.. Uhual roadside assistance replaced my tire and I was back on my road trip. Trailer was reliable.Isaias M.
Easy access. Wi-Fi worked! (Unlike so many of your locations). Clean lot. Organized. Well marked. Highly recommended.David L.
El cliente no dejó un comentario.Anita V.
If you rent on a weekly basis that your information should stay on file.Floy N.
Keep up the good work.Rickey H.
Easiest drop off I've ever had. Super great and fastColby B.
Katie was amazing. 10/10 will be a repeat customer just because of her.Bailey S.
The employees were not helpful and uninterested in assisting. It took almost 20 minutes for someone to check in the truck. The entire time the employee was on the phone while checking in the truck. Seemed very unprofessional.Jacob B.
They did not disclose any of the paperwork with us and did not tell us that you have to pay $1.00/mile after we returned the truck. When we returned the truck for our deposit, they took the money out of it and I had to go back to the uhaul to get a receipt that they did not provide us with and redo the breakdown.Malinda B.
El cliente no dejó un comentario.Sahara A. | Overall Experience
El cliente no dejó un comentario.Miguel F.
El cliente no dejó un comentario.Thomas J.
El cliente no dejó un comentario.Roxana C.
Staff were so helpful and so nice. Location is so nice and clean. So happy we chose this locationMary M.
Had called multiple times and asked to have a truck with cruise control and was told that would be provided. When at the renatl location was told NO trucks have cruise control. Also the truck I used was VERY loud in the cab. So loud while driving it you could not hear the radio at full volume....Made for a very long 9.5 hour drive no cruise and too loud to hear the radio or talk in the cab.Brian F.
Thank you for servicesBenjamin B.
Super convenient and easy drop off.Michael D.
El cliente no dejó un comentario.Temitayo A. | First Impressions
Muchas, pero muchas gracias. Excelente servicio.WILLIAM B. | First Impressions
I was promised an email and a final statement! Nothing yet! ThanksRobert U.
The who assisted me was unprofessional. I walked in and wasnt greeted. I had to wait until he was finished with a technical issue and even then i qasnt greeted or apologized to for the wait. His finger nails were extremely dirty and he had to touch my phone and id. Disturbing serviceShamaine W.
I was not happy that U Haul changed my drop off location for no reason. It added an hour to my two day drive. There was nothing I could do about it. My initial paperwork per my request said Brentwood, TN.Bush N.
More help, they were very busyLisa B.
El cliente no dejó un comentario.Joshua D.
Great customer service. Very good explanation of billing and easy transactionsaruther N.
Super friendly staff!! Easy rental process and return. 10/10!amy A.
El cliente no dejó un comentario.Ronnie S.
El cliente no dejó un comentario.Sandraetta L.
El cliente no dejó un comentario.nicky T.
El cliente no dejó un comentario.Shawnacee B. | First Impressions
El cliente no dejó un comentario.SARTHAKKUMAR P.
El cliente no dejó un comentario.SARTHAKKUMAR P.
Very clean easy to access.Whitney W. | Online Move In
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Teresa H. | First Impressions
Clean & friendly staffBlake W.
El cliente no dejó un comentario.DAKOTAKANAE H.
Wouldn't change anything! Excellent customer serviceJeff S.
El cliente no dejó un comentario.Candace G. | First Impressions
The General manager is friendly and very professional.Greg T. | First Impressions
help loading at a small feePhetina D.
Zach Leonard was super nice/kind/helpful. Really appreciate him.Jeff S. | First Impressions
The staff is FANTASTIC! They are consistent and knowledgeable! Will recommend!Katie G. | First Impressions
Zach Leonard (I think that's the right name?) was the manager and was super helpful. Really appreciate him.Jeff S.
Customer representative was very helpful and knowledgeable. She took her time going over the contract to make sure I understood it and she was available to answer any questions.frances B.
El cliente no dejó un comentario.IRIS C. | First Impressions
El cliente no dejó un comentario.Joseph B.
El cliente no dejó un comentario.Clint K.
Very helpfulEdwin S.
I was not informed of the extra after fees or after hours check in and was charged extra for it. I will not be using your service any longer. It put me in a bad financial space and overdrafted my account. First and last experience.Sharonda J.
Really excellent customer service young lady was awesome A+ in my book !! AwesomenessRonald G.
El cliente no dejó un comentario.Stephen G.
El cliente no dejó un comentario.Annie Y.
El cliente no dejó un comentario.Mathew Y.
This is a nice large location. We were helped immediately upon arrival.Robin W.
El cliente no dejó un comentario.JONATHAN P.
El cliente no dejó un comentario.William M.
They hooked up the UHAUL incorrectly to my truck causing it to disconnect as we were driving down the road with it full of my belongings. When it disconnected, it smashed into my tailgate.Amanda F.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.Miles W.
El cliente no dejó un comentario.Chris W.
El cliente no dejó un comentario.Azer M.
The transmission stuck and driving down the highway this 26ft truck seemed like it was barely chugging along and had me bouncing all over the driver seat. Literally bouncing out of the seatRyan P.
Good customer serviceUVONNE L.
El cliente no dejó un comentario.David H.
I was overcharged!Kelly H.
Wonderful staff made the day so enjoyable. They were very professional and also so kind and helpful . Made our day â€¦ we will always come back to your location!many thanks to all your friendly staff!Blessings Steve and Gerry WaldronGERALDINE W.
El cliente no dejó un comentario.richard K.
El cliente no dejó un comentario.Tyler S.
This place is fantastic. The owner was so nice and helpdul and friendly. He was a great person to see and deal with.Mark L.
El cliente no dejó un comentario.LAURA M. | First Impressions
Love it and Great place to storage. Customer service is Great ‼️‼️❤️.SHATIKA A. | First Impressions
El cliente no dejó un comentario.Dustin S.
El cliente no dejó un comentario.drew H.
The review form doesn't fit what I want to say. First, the New Paul Road store in LaVergne was very good to work with. I don't know how to leave a review for whomever does reservations. I reserved a trailer at the Brentwood location, closest to my home, and two days before the pickup date I was contacted to say the trailer was not available and the closest available was the LaVergne store, 42 miles round trip from my home. I ended up driving 84 miles out of my way to pick up and return the trailer and about 3 hours of extra driving time. Uhaul should have honored the reservation I made. Knocking $10 off the rental was an insult. I wish I had another option for renting a trailer.John L.
El cliente no dejó un comentario.Alissa G.
The sameJAMES P.
El cliente no dejó un comentario.Catherine B.
El cliente no dejó un comentario.Sahara A. | First Impressions
No bad comments, everyone was friendly, quick service and the girl at the front desk was great.DENNIS H.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Randy W.
El cliente no dejó un comentario.Sahara A.
El cliente no dejó un comentario.April T. | First Impressions
El cliente no dejó un comentario.CHIARA F. | First Impressions
El cliente no dejó un comentario.stacy f. | First Impressions
El cliente no dejó un comentario.timothy F.
Super clean facility and friendly staffDonna N. | First Impressions
El cliente no dejó un comentario.Ben B.
El cliente no dejó un comentario.Felicia W.
El cliente no dejó un comentario.MaynorR S.
El cliente no dejó un comentario.AMANDA R.
El cliente no dejó un comentario.Romany G.
The truck was fairly new but there is something wrong in the steering. I had to keep the steering wheel at about 11 o'clock to go straight and the truck would all of a sudden want to dart to the left or right making it difficult to keep it in the lane. This issue created real safety concerns during my drive. Especially, when around other vehicles when the truck would want to shoot off to one side or the other and I had to fight to keep it in my lane. This made the vehicles around me very nervous. I could see them moving away from the truck quickly to avoid a possible collision.James B.
El cliente no dejó un comentario.Catherine B. | First Impressions
He made it easy! Such an effortless experience!Barry G.
El cliente no dejó un comentario.adam M.
The truck was clean, but it is time to retire this one. It shook so bad while driving. The entire steering wheel and dash shook and vibrated and thus was a long haul from Nashville to Atlanta. It was horrible.LATOYA H.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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