Customer Reviews for U-Haul Moving & Storage of Kingston

4,372 comentarios

714-716 Wyoming Ave   Kingston, PA 18704
(Rt 11 Wyoming Ave)

(570) 283-2540

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(570) 283-2540

714-716 Wyoming Ave
Kingston, PA 18704
(Rt 11 Wyoming Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Regina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent L. 
Clasificación:
5.0

great staff, fast service, super easy and again, Fast!

STEPHEN V. 
Clasificación:
1.0

Was charged $300 for dropping it off at this location when the other location knew I was dropping it off their total bullshit will never ever ever is U-Haul again

eric K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordon B. 
Clasificación:
2.0

Agent lied to me about return policy for arranging extra time for the rental. The U-Haul self-service App did not work on Sunday evening when I returned the vehicle even though I got a code to use when returning the vehicle. Extremely poor experience.

James K. 
Clasificación:
5.0

Nothing. Staff at this UHaul is simply the best. So knowledgeable and helpful.

Bryan G. 
Clasificación:
5.0

10/10 great friendly service all is well :)

Owen S. 
Clasificación:
3.0

I had to leave my vehicle at UHaul. I was directed to park in a lot across the street that did not belong to UHaul. My van was to have been at another location. It was changed to this location a couple hours before pickup. Had to go through town and about a dozen red lights to get to this location. Very inconvenient.

Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
3.0

Not rip people off!! I signed a contract and paid for the uhaul. Upon returning it before it was due, I then received an email saying I was being charged over a hundred dollars for gas fees! I returned the truck to a different location and it had the same amount of gas in it! But I didn't have my contract with me upon return so the other site to which it was returned then charged me for a gas convenience!!! Complete rip off!! Charged my bank account before even contacting me, or letting me bring the contract to show that it was returned with the exact amount of gas at the time of receiving it!!

Amber M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randolph D. 
Clasificación:
5.0

The service was excellent, I got in an out

Vincent D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

It was all a great experience with your staff and vehicle. Thank you for everything I will recommend your place but pray I never move again.... LOL LOL Thank you... Majel Mauro and family

Jacob R. 
Clasificación:
5.0

Been using this location for many years and have always received excellent service from Stacy and her crew. Whoever hired her must have seen something in her. Awsome job Kingston Uhaul.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jahmekia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe H. 
Clasificación:
4.0

The back of this truck smelled like a horse stable. It smelled absolutely disgusting. Our belonging ended up taking on the smell of this truck. Never thought I would have to buy I will most certainly make sure the equipment doesn't smell like this before accepting the rental

Scott W. 
Clasificación:
5.0

Customer service was quick expedient and polite

Thomas W. 
Clasificación:
5.0

all was good.

charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

james L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

The staff at this location was exceptional. I've stored since 1989 at different place's and states. The staff at 714 Wyoming Avenue Kingston Pa was by far the exceptional. The facility was well kept and I always felt extremely safe at this facility which was really important to me since it was like my home away from home. I highly will recommend this facility!!

Allison F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil B. 
Clasificación:
3.0

I was told to go online with a smartphone when I returned my vehicle at night on the office was closed and let your company know I brought it back. Not everybody has a smartphone or knows how to navigate the internet well. I'm one of them. I actually think this is a type of bullying to go out and buy technology you don't want or even care about I just wanted to rent a van. 10 years ago when I rented a van from this location it was very easy no smartphone was needed. I might think twice when I rent a van from you all it was too much trouble

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
4.0

The mileage cost is a little high- I know after 100 there is a reduced fee, but there should be a cooling or frequent flyer type program...

Tamala R. 
Clasificación:
1.0

I was highly over charged and i am Highly upset it wasn't a slight different it was a dramatic difference from what i was quoted I would never recommend u haul to anyone

michelle T. 
Clasificación:
5.0

Customer service was a 10 - Equipment was clean and ready - would definitely recommend this location !

Daniel F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
1.0

The general manager had no personality , not friendly, looked at you like you when we would ask questions like we knew the answer our self or it was a stupid question. No customer service skills at all!

Tara V. 
Clasificación:
4.0

El cliente no dejó un comentario.

SIDNEY M. 
Clasificación:
4.0

It was an easy process to drop off.

Karen B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Katrina C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel S. 
Clasificación:
3.0

Not rent uhaul that smell like horses. And also has a ramp

Megan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonaldo C. 
Clasificación:
5.0

Friendly quick service very satisfied. Return was a breeze.

Timothy C. 
Clasificación:
5.0

Nothing everything was excellent from start to finish

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

The team there were awesome! Very courteous service. Will definitely go there again for my next rental!

Teressa C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES Y. 
Clasificación:
5.0

Awesome!

Glenn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet L. 
Clasificación:
5.0

Frequent user of that location. Service always good and reliable

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar F. 
Clasificación:
5.0

It would be more convenient if the phone line could call directly to the specific office. It always went to a central call center. They said they would leave messages, but I did not know whether they made it through or not. But the staffing on site was great, very professional, and everything was always clean and seemed very safe.

anna m.  |  Overall Experience 
Clasificación:
5.0

Try is is the location I deal with because of the experience that I have had, the service, the interaction with friendliness. When someone and or a place where others treats you good, naturally you share that with others. Because you want to keynoters know. Stacy she is a very nice person and it's always about the Customer(s). Thanks Stacy. See you on my next visit and or my recommended person(s) vizits.

Howard C. 
Clasificación:
3.0

I reserved a 26" truck 2 weeks in Advance and a customer never returned it on time so i was stuck with a 15". I was told about getting a 50 dollers on my account that i never received. But the employee that help me was very Polite and helped me as much as he could.

kyle R. 
Clasificación:
5.0

I had no problem with the location itself or their employees however upon receiving my receipt, they had overcharged me by $25 plus dollars and trying to rectify it seems to be a problem.

Terra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather S. 
Clasificación:
5.0

Personnel very friendly and very professional.

Gloria R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rich K. 
Clasificación:
5.0

Friendly, knowledgeable staff.

Gary E. 
Clasificación:
1.0

The rep at the counter was not helpful at all. They didn't offer any assistance. They didn't ask if we needed help nor did they inform us that the keys were at the counter. We walked to the truck to realize the keys were back there when they could have just let us know that. When we walked in to get the keys, they had a snarky smirk on their face. The truck itself had a hole/dent in the bumper, smelled like a dumpster, and barely had any gas in it. When we went to put gas in the tank before dropping it back off, the mileage dropped by 9 miles. We were then charged $5 once we dropped the truck off because of the gas difference when we attempted to refill it. All-in-all, a terrible experience and I will for sure not use this location again.

David W. 
Clasificación:
5.0

Absolutely nothing service was great customer service awesome!!

Carl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHris F. 
Clasificación:
4.0

El cliente no dejó un comentario.

thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio A. 
Clasificación:
1.0

3 tires on the trailer were bad. The passenger rear had a nail in it and was leaking air badly. The passenger front tire had a broken belt. The driver rear tire was worn so badly it had finished the trip with an exposed belt. We had to call roadside assistance to replace the two tires on the passenger side. We were not aware of the drivers tire until we returned the trailer. The trailer was unsafe to use. Our family could have gotten into a severe accident. This is unacceptable. The facility should have checked and replaced the tires. When I picked up the trailer, they moved another trailer out of the way, so I think they may have purposely given me the trailer they didn't want to keep. We also stopped at Uhaul of Chambersville in Pennsylvania. The general manager was worthless with absolutely no customer service skills. He didn't care about the problem. He didn't show any concern. He did everything to avoid the problem. Even the couple ahead of me in line was complaining about him. He is a worthless human being and should be fired.

Davin B. 
Clasificación:
5.0

I love Kingston uhaul services, the ppl are nice and I used them twice for a year apiece...I recommend this place to everyone that needs storage

Kim J.  |  Overall Experience 
Clasificación:
5.0

I have a positive comment: I would like to acknowledge your employees. They were very polite and helpful. ¡Gracias!

Maryanne E. 
Clasificación:
5.0

They are fantastic, sorry I had to relocate my business. I actually owe them lunch on me and I'll take care of that next week.

Luciano A.  |  Overall Experience 
Clasificación:
1.0

Don't send out broken equipment

Richard S. 
Clasificación:
5.0

The location is great its the staff that make it a good experience!

Uziyah I. 
Clasificación:
4.0

There was some paper trash in the cab; not a lot, but some. The transmission was clunky, and worried me for the first hour or so till I realized it wasn't going to fall out. Otherwise, the truck was fine.

Lewis B. 
Clasificación:
5.0

Nothing. Stacey and her crew are the best, Friendly, helpful and knowledgeable. AAAA+++++

Michael B. 
Clasificación:
5.0

Efficient and friendly.

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
5.0

No improvement needed, the staff at this location is outstanding!! They go the extra mile to make the whole process simple.

CARMEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Excellent and friendly service from manager Stacey and staff member Andrew.

richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

I enjoy complete service friendly nice clean comfortable ride

James B. 
Clasificación:
4.0

Ac did not wirk

stephen H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corinne F. 
Clasificación:
1.0

Rented me a truck they knew was going to break down and when custome care sent my action file the manager deletes it not want to do anything about it That's okay I have photos of the inspection sticker from their tech that inspected the truck and when it was done and they will be passed on to other parties

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Menachem K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corwin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooke Jaclynn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F M. 
Clasificación:
5.0

El cliente no dejó un comentario.

cearah B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Klever C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
1.0

I booked for first floor over the phone with the agent and got second floor unit. Tried to talk to management but they refused to listen to me. Had to get help to get stuff upstairs and pay out of pocket. Worst experience ever.

Kashyap K.  |  First Impressions 
Clasificación:
5.0

The staff was always super cheerful and friendly! Even when I'd ask dumb questions, they'd answer with a smile... and I appreciate that because sometimes its intimidating to ask questions.

Thomas L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany k.  |  First Impressions 
Clasificación:
5.0

Stacy is thee best 🥳🥳 great customer service skills very polite

Jasmine M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica S.  |  Online Move In 
Clasificación:
5.0

Stacy was extremely helpful and knowledgeable. She is a valuable asset to your company!

LINDA Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amethyst K.  |  Overall Experience 
Clasificación:
5.0

Over the years I have used numerous storage facilities in different states and the Uhaul storage in Kingston is the absolute winner in my book for several reasons! The unit was very well maintained and secure and easily accessible. The manager, Stacy was outstanding in every way- always polite, courteous, knowledgeable and ready to assist! Thank you for a delightful and "drama free" experience!

Frieda J.  |  Overall Experience 
Clasificación:
5.0

Stacey is super nice.

Muraad M.  |  Overall Experience 
Clasificación:
5.0

Very nice and very helpful

christopher c.  |  Overall Experience 
Clasificación:
5.0

Very good customer service

William H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey M.  |  First Impressions 
Clasificación:
5.0

Just a great experience from start to finish.

Michael T.  |  First Impressions 
Clasificación:
5.0

Stacey and the rest of the staff were excellent. I highly recommend this facility above all others.

luciano a.  |  Overall Experience 
Clasificación:
5.0

The overall experience was excellent. Stacey was helpful, knowledgeable and professional. I was very satisfied with all my experiences throughout the contract. Thank you .

MARY E.  |  Overall Experience 
Clasificación:
4.0

Got out early in the month. Could NOT pro-rate my month. Rates kept on GOING up. Could not rent a van 1 way out of state. Had to bring it back.

JOE R.  |  Overall Experience 
Clasificación:
1.0

I have all the necessary papers to prove that you scam people with the fuel. I will send the papers to the DA of Pennsylvania. Also, I will send them to the BBB.

lee l.  |  Overall Experience 
Clasificación:
4.0

Units are a bit pricey but the woman who works the desk here is fantastic! She was very helpful every time I was there. Would definitely rent here again.

Chelsea K.  |  Overall Experience 
Clasificación:
5.0

Friendly staff, knowledgeable, clean

David J.  |  Overall Experience 
Clasificación:
5.0

Good customer service . Very patient and showing me how to use the facility . Very good or online registration process.

William H.  |  First Impressions 
Clasificación:
4.0

2nd storage lease here. Excellent management of the facilities, Stacy is such a pleasure to do business with. The only issue I had were the climbing rates. Overall, I would store here again,

Eri C.  |  Overall Experience 
Clasificación:
5.0

Always very helpful and accommodating..

MARK B.  |  Overall Experience 
Clasificación:
5.0

Thank you! I would recommend your company.

Rebecca E.  |  First Impressions 
Clasificación:
5.0

They were they were so sufficient

gregory r.  |  First Impressions 
Clasificación:
5.0

Great service

gerald M.  |  Overall Experience 
Clasificación:
1.0

Our Storage unit was filled with Rat feces and a dead rat. We had to leave a mattress that was covered in feces and had to throw away clothing and baby items that had feces on them in fear of disease

Nichole L.  |  Overall Experience 
Clasificación:
5.0

Stacy Eckstein went out of her way to accommodate our needs & requests. She helped lessen the stress of our move.

joseph s.  |  Overall Experience 
Clasificación:
5.0

Great place to keep ur stuff dry n protected from all weather , friendly staff , convenient location

Jamie H.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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