Customer Reviews for U-Haul Moving & Storage of Jonesboro

4864 comentarios

7308 Tara Blvd   Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek)

(770) 471-7956

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 471-7956

7308 Tara Blvd
Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CLIFTON H. 
Clasificación:
2.0

I was overcharged and gave yet to receive my refund.

Brianna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY J. 
Clasificación:
5.0

We were treated kindly and professionally. We were in and out incredibly fast. Returning the equipment was a breeze and it more than exceeded our needs. Definitely want to use this equipment and location again.

MELANIE E. 
Clasificación:
5.0

We were treated kindly and professionally. We were in and out incredibly fast. Returning the equipment was a breeze and it more than exceeded our needs.

CECIL J. 
Clasificación:
4.0

El cliente no dejó un comentario.

GUY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIESHA B. 
Clasificación:
1.0

Rude customer service rep

JEAN P. 
Clasificación:
3.0

Bit of a trick getting in and out from some directions because of traffic, but overall fine. Great staff, and the rental price was right, in comparison, the same item rental at HD was over TWICE the price for a rental!

Terry C. 
Clasificación:
5.0

I've been renting equipment and purchasing propane from this location for a long time. They do a great job of taking care of their customers.

BOYD R. 
Clasificación:
5.0

Call mr sam yess

WILBERT H. 
Clasificación:
3.0

El cliente no dejó un comentario.

DION M. 
Clasificación:
5.0

Easy drop off experience. Very clean and well organized.

Brandon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

UNA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA B. 
Clasificación:
5.0

Nada

JESSICA M. 
Clasificación:
5.0

The truck was all beat up looking it had more X's then tic tac toe was a rough and bumpy ride and the brakes be need work other then that it was a good experience.

Isaac L. 
Clasificación:
5.0

The entire team at this Tara Boulevard location is the best. Louis is always friendly and cordial and always provides the best customer experience.

RONNIE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH B. 
Clasificación:
5.0

This is a great location The staff is super Thanks

Althea J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANNA B. 
Clasificación:
4.0

Make sure everything on the truck works and maintained.. I told them what was wrong when i got the truck..then told them more after the trip..guy said he would pull the truck until its fixed.. This will help next person.. But i suffered.. Very nice there.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly B. 
Clasificación:
4.0

El cliente no dejó un comentario.

NNEKA O. 
Clasificación:
5.0

Keep being awesome

PAMELA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNIFER N. 
Clasificación:
4.0

Everything went smooth.

Yolanda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES W. 
Clasificación:
1.0

El cliente no dejó un comentario.

ARIANA T. 
Clasificación:
2.0

Thoroughly inspect each truck returned before renting out. Received a broken axle truck and had to wait 5 hours for a replacement and had to drive an hour away to pick it up without any compensation towards my time and gas wasted.

VALETA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

UNA R. 
Clasificación:
4.0

I was told that the unit I had reserved for storage was available but when I got to the store it was not available. Such disappointment and I had to take time out of my moving day to find storage.

SHELITHA G. 
Clasificación:
5.0

The lady who helped me was so awesome And professional really good at what she do she definitely needs to be a manager or maybe even a general manager awesome Service thank you so much

Patisa F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VELMA G. 
Clasificación:
5.0

Customer service was excellent. Dominic was great.

KATRICE H. 
Clasificación:
2.0

El cliente no dejó un comentario.

CHARLES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY M. 
Clasificación:
4.0

You should be informed when renting the truck if your late by 1 hour you will get charged for the next day I rented a truck it said for 6 hours when I reserved it online but I was 1 hour late And got charged for 2 days not 1. I have rented before with u-haul but I won't use them again. Inform customer's of this before they walk out of the facility

ROBIN B. 
Clasificación:
4.0

Truck was clean, but the transmission or engine had a problem with shifting. And sounded like it had an exhaust leak

CHAD P. 
Clasificación:
5.0

Your employee Louis, wS outstanding with myself and husband. Ease give him his a raise..ðŸ„

BARBARA R. 
Clasificación:
5.0

Love love love this place

CAMILLA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOYD R. 
Clasificación:
1.0

Teaching your employees core values far as customer service

LAURA S. 
Clasificación:
4.0

The staff was very friendly, but the equipment could've been in better condition. The particular truck that I was given had multiple dents and scratches, some undocumented, and the rear bumper was badly damaged. Upon returning the vehicle, I overheard one of the employees mention that my particular vehicle was supposed to have been sent out for repairs, but wasn't due to it continuing to be rented out.

Joshua D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Risheena P. 
Clasificación:
5.0

Great & fast service.

TATIANA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shemitria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amos P.  |  Overall Experience 
Clasificación:
1.0

All my things molded and I do mean everything

shontaye o.  |  Overall Experience 
Clasificación:
5.0

Thank you for the service.

SEBASTIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shevon B. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALACIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVY J. 
Clasificación:
4.0

Should be returned with a full tank of gas. Rented out with a full tank

STEVE A. 
Clasificación:
5.0

Easy access and good service

JOHN G. 
Clasificación:
1.0

The entire team lacks professionalism, empathy, and genuine customer service skills.

florence c.  |  Overall Experience 
Clasificación:
5.0

ND

YOLANDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL H. 
Clasificación:
5.0

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks for superior customer service.

La'Keinya D. 
Clasificación:
5.0

Todo estuvo bien .Gracias .

Ivan V.  |  Overall Experience 
Clasificación:
2.0

Be sure to have the correct material along with the location for a customer needs .

CHIQUITA G. 
Clasificación:
5.0

Bueno

ANGEL B. 
Clasificación:
1.0

Confusion, misinformation, was given the run around, had to go to three different locations before securing the truck. Mom and Pop pick up places is horrible. Will never use Uhaul again for my moving needs. I will reach out to corporate to share my experience and dissatisfaction. Penske is my go to mover going forward.

MARK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE H. 
Clasificación:
5.0

The whole staff at this facility was awesome!

CHAUNCEY J.  |  First Impressions 
Clasificación:
5.0

All I know I went in twice, once to get a vehicle and to return vehicle and get storage, I was greeted with excellent customer service both times, I can't tell you what to improve, cause everything was great!

CHAUNCEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
5.0

Staff is very detailed. Helpful Professional Everyone I encountered

KAY J.  |  First Impressions 
Clasificación:
5.0

Good service

Nicole P.  |  First Impressions 
Clasificación:
5.0

Had a very lovely experience. The lady at checkout was extremely professional and the guys were very helpful.

MYRA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN G. 
Clasificación:
1.0

When i returned the truck the dark skined employee gave my u haul keys to another person causing me to be late returning the u haul truck the manager was called in and he said he would call the police but he didn't instead he allowed whoever his employee gave the keys to to return the vehicle whenever they got ready when they returned the vehicle it was an extra 30 miles put on the odometer by an unknown person totally unacceptable and I would like something to be done about this to keep this from happening to another customer I felt as though I was bullied and raned over

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME H. 
Clasificación:
3.0

This location associates are always rude. They always act as if I'm on their time and my money is not as good as the next customer. I have been with uhaul for 7 years but iam currently looking at other options to rent. Because of this location I don't think I will be coming back to uhaul. My time and money is just as valuable as the next customer.

ANISHA D. 
Clasificación:
5.0

The booking process was horrible this time around! I have booked a 6x12 RV two times a year over the past four years. First issue, it was difficult locating a store close to my house to pickup the RV. Second, they missed up the rental days twice and I had to call back to get it corrected. And last, the call hold time was ridiculous. I was on hold 30+ minutes each time I called.

ANTONIO W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARNEISA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

BROOKS E. 
Clasificación:
1.0

As you can see, I rent from this location multiple times a month. Every time I enter this facility the customer service is horrible. The manager is always engaging in conversations that's inappropriate while customers are in the store. they are always playing and joking around while customers are waiting. There check in process is not the best. I try to keep from using this location as much as possible.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie C. 
Clasificación:
5.0

Just keep the happy friendly staff you have!

JOAN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexus R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cortlin s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STACY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY R. 
Clasificación:
4.0

At first phone contact was limited, there was some improvement. Just keep lines of communication open. You all worked well with us for truck rental extensions.

STERLING M. 
Clasificación:
3.0

Hire More than one front desk associate

Corey W. 
Clasificación:
5.0

Gracias por su buen servicio y excelente trato .

Ivan V.  |  First Impressions 
Clasificación:
5.0

Thanks great service

DARRELL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUDOLPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

Staff was very nice and helpful.

Charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyshawn W.  |  First Impressions 
Clasificación:
3.0

The staff didn't care much for their job and the truck had major dangerous issues. If that was fixed everything would be fine.

FLORENCE G. 
Clasificación:
1.0

Darryl Releford didn't explain that I was being charged for the miles. Also, I question about the additional $79.00 being charged and the manager couldn't tell me why they system was doing that. I need someone to contact me because I believe I am being charged more than what I was estimating to pay

DEIDRE K. 
Clasificación:
4.0

I had my stuff stored here since 2003 and was finally able to afford to move it out this month. Most of the time it was easy to make payments, there were a few months over the years I made a payment and they said I did not and tried to double charge me but I was able to call and the staff remedied the screw up. When I was finally able to pick my stuff up it was for the most part just dusty and cobwebs but so far have not found any rodent droppings or bugs that is a huge plus. I played for the whole month

LORI W.  |  Overall Experience 
Clasificación:
5.0

Dominic was extremely helpful...

LESENIA Y. 
Clasificación:
5.0

Everything was straightforward. No complaints

Kasheef R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYCI T. 
Clasificación:
5.0

They did an outstanding job they were busy to my surprise but got to me quickly and checked me out quickly also

TERRY S. 
Clasificación:
4.0

Nothing at all

phillips D. 
Clasificación:
3.0

El cliente no dejó un comentario.

TREMAYNE B. 
Clasificación:
5.0

I pass several Uhaul locations to come to this one. I might even save on mileage by going to a different one but I'll pay the extra just for good customer service.

MONICA J. 
Clasificación:
5.0

Continue to improve ways of returning equipment in after hours

WILLIAM W. 
Clasificación:
2.0

I was charged for 3 days of usage when I only had the truck for 6 hours.

SANETRIA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JASMINE D. 
Clasificación:
5.0

Ninguno

EUNICE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

irma D. 
Clasificación:
1.0

You thieving bastards overcharged me by 50 miles, blamed me and told me all of your paperwork was accurate. I called your corporate office and they immediately saw that all of your numbers were wrong and refunded me. FUCK YOU!!!

Sean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faith O.  |  Overall Experience 
Clasificación:
5.0

Thank you for all the services your company provides.

Zandra L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R.  |  Overall Experience 
Clasificación:
5.0

Louis Manual is an awesome and Outstanding manager keep up the excellent service

southside p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica b.  |  Overall Experience 
Clasificación:
1.0

I wouldn't recommend no one to put they things at that location

Jarail M.  |  Overall Experience 
Clasificación:
4.0

Standing from a side view while waiting didn't like the way the manager talk to some as though he was handling them or as though he could talk to some black (African Americans) just any way, professional but with an aggressive demeanor. Besides observing from the sideline everything else was great, thx u.. There was never any disputes nor altercations.

bobby a.  |  Overall Experience 
Clasificación:
5.0

The waiting time became extremely long for customer service over the phone.

SUNDRA L.  |  Overall Experience 
Clasificación:
5.0

Customer Service was very polite, Peaceful atmosphere.

Valerie S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOI B.  |  Overall Experience 
Clasificación:
5.0

The Uhaul Staff was Always very Polite and very Professional and also have very Good customer service skills and that is a Must. I was always Please when i call or when i come in. The Uhaul Team is a very Good Team. And God Bless TeThem. U haul Have A Bless Day and Weekend Peace Respectfully Carolyn

Carolyn G.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Kristin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jozsef G.  |  Overall Experience 
Clasificación:
5.0

Joseph was very knowledgeable and helpful

James L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANthony H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ladrina e.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas J.  |  Overall Experience 
Clasificación:
4.0

Good clean place to store your things. My furniture was stored for 2 years in an inside climate controlled environment here and was still in great usable condition after I removed it. So I'm a happy customer.

Niteria H.  |  Overall Experience 
Clasificación:
5.0

They , the Staff were always busy doing something to keep the facility on the up & up.

winford M.  |  Overall Experience 
Clasificación:
5.0

Awesome Owner and team

derreyl b.  |  First Impressions 
Clasificación:
5.0

The staff was AMAZING! Despite my current living situation, the staff made me feel amazing and safe. They were very understanding and gave me the best deal possible. They turned my bad day into one of the best days and I would recommend this place to anyone, hands down.

Tiffany W.  |  First Impressions 
Clasificación:
5.0

Manager is very kind . Answered all my questions and helped me find the storage and truck solutions that met my need. Would definitely return to this location for my future needs .

Audrey W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas J.  |  First Impressions 
Clasificación:
5.0

Employees were very nice

Avrietta P.  |  First Impressions 
Clasificación:
2.0

It was great until I received an email stating a late fee and i owe on storage and past due? How!!?? If my move in date was Nov. 17 2019 and I owe a past due amount.?? You have to pay for storage

Takayas R.  |  First Impressions 
Clasificación:
3.0

The customer service was AMAZING and the storage facility SUPER CLEAN with a comfy temperature. However, I expect storage on a second level to have elevator access.

N'Dieye D.  |  First Impressions 
Clasificación:
5.0

Lovely staff!

staniece h.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Keena H.  |  First Impressions 
Clasificación:
5.0

I was super impressed by the treatment of the staff. He was super professional and nurturing. He understood my situation and made the perfect recommendation without overselling. I loved the experience

LACINDA B.  |  First Impressions 
Clasificación:
5.0

Great service. Very helpful.

Nicholas W.  |  Overall Experience 
Clasificación:
5.0

Very pleased very professional

RONZO P.  |  First Impressions 
Clasificación:
5.0

Awesome, especially Manuel. He's was a God send. ¡Gracias!

Deborah w.  |  Overall Experience 
Clasificación:
5.0

Awesome friendly individuals ..

Calicia T.  |  First Impressions 
Clasificación:
2.0

Even though i didn't have insurance all of my furniture were ruined. I had mold mildew on everything. The storage wasn't seal to protect my future. I lost everything and its not fair to me to have

tommy g.  |  Overall Experience 
Clasificación:
5.0

I will continue to use U-Haul as my storage the staff of smiley friendly courtesy each and every visit

charlie t.  |  Overall Experience 
Clasificación:
5.0

Everyone that I encountered was pleasant and helpful and professional! ¡Gracias!

Robin B.  |  First Impressions 
Clasificación:
5.0

Everyone was very nice

Barbara F.  |  First Impressions 
Clasificación:
5.0

Owner very nice

Miriam W.  |  First Impressions 
Clasificación:
5.0

Great experience

GARY R.  |  Overall Experience 
Clasificación:
5.0

Great the staff very professional. Excellent team work. Thanks again Uhaul

Nakitha J.  |  First Impressions 
Clasificación:
4.0

I was advised that I had access to the unit until 10 PM but I drove 30 minutes to get there by 9 pm and could not get into the unit. Otherwise it was ok.

Gloria W.  |  Overall Experience 
Clasificación:
5.0

the u haul was okay but the doors are to heavy to open

loyce p.  |  Overall Experience 
Clasificación:
5.0

Although I wish that you all have more storage units at the bottom level and not at the top

amber w.  |  First Impressions 
Clasificación:
1.0

Staff person was not available when I arrived. I called in advance and spoke with the call center and explained that I would be arriving. No one was there til 3. I had to reschedule. Delayed for 1hr.

JESSICA T.  |  Overall Experience 
Clasificación:
3.0

The representative that took my payment wasn’t paying any attention to me and then called the very next day from a scam phone number asking about me moving my things when I had just paid the bill.

Brittany B.  |  Overall Experience 
Clasificación:
5.0

Np 22nd

James G.  |  Overall Experience 
Clasificación:
2.0

Place is dated and need remodeled

Nichelle T.  |  Overall Experience 
Clasificación:
4.0

I would like to thank the u- haul staff for being helpful with in store visits as well as phone calls and every way to accommodate me during the last two years.Very nice manager and staff.

VALERIE W.  |  Overall Experience 
Clasificación:
4.0

All associates need to be on the same page when signing people up for vehicles. 1 woman associate enforced a rule that your number had to be called to rent a car and my phone was dead charging .

Emmanuel P.  |  Overall Experience 
Clasificación:
2.0

The manager has a bad attitude and makes smart comments. He does not seem to value customers.

Kenneth h.  |  Overall Experience 
Clasificación:
5.0

Son excelentes tanto el personal como las instalaciones mil gracias por su servicio.

Reyna T.  |  Overall Experience 
Clasificación:
5.0

I am pleased having used the services at the Jonesboro GA location. The staff were very customer oriented and I recommend this ocation any time you need the use of a storage facility. Thanks U-Haul.

Jacqueline B.  |  Overall Experience 
Clasificación:
5.0

The staff was very nice and friendly. I didn't need much but if i did ask for something the staff was very helpful. All of them are truly awesome. Gracias.

lashawn p.  |  Overall Experience 
Clasificación:
1.0

Management was very rude ,managers said one thing and did another ,management was not truthful we’ll not ever return back to this location

Rosemarie C.  |  Overall Experience 
Clasificación:
4.0

Prices were a little high for storage units.

MELANIE B.  |  Overall Experience 
Clasificación:
5.0

No comments

Stacy G.  |  Overall Experience 
Clasificación:
5.0

Great service

SHIRLEY R.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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