Comentarios de los clientes para U-Haul Moving & Storage of Johnson City

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Johnson City

Clasificación general:

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Cheryl D.
Clasificación:

Skip was friendly. Liked him. But they were out of appliance dollies, which was a small issue. So I agreed to a furniture Dolly - the guys forgot to put it in the trailer. When I got home to find it missing, it was about 30 min till closing time. I tried calling and could not get anyone in the store. Had to wait for call center. That agent wasn't able to get anyone in the store. The chat with this location feature was not working either. So had to wait till the next day to get started. When I went in, two people were working but I waited for over half hour. Finally a furniture Dolly. As I was leaving o noticed someone returning with multiple appliance dollies. I had no more time to waste. When I returned the equipment they were closed, but just barely. They were still in the store. I had no idea where to leave the trailer and they would not answer the door! Chat still not working. Not the best experience

Cynthia B. | Overall Experience |
Clasificación:

Friendly staff, clean facility. Accommodated all our needs. Thank you, Happy customer

Caleb S.
Clasificación:

Probably COVID related, but very short-staffed the day I was there.

RICHARD D.
Clasificación:

El cliente no dejó un comentario.

Sierra J.
Clasificación:

I was double charged for an extra day even though I returned the car the SAME DAY I RENTED IT. And I have YET to be contacted by someone to get my refund. I'm disgusted with this place. We are in the middle of a pandemic and this is their customer service? Its appalling. I'm going to encourage others to NEVER rent from this place.

KEVIN B.
Clasificación:

El cliente no dejó un comentario.

Christi V.
Clasificación:

A 30 dollar truck ended up costing 150 dollars. How the heck is that not gouging people. This place is nothing more than a mere thief. Taking off hard working people

THOMAS L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Brandon H. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

FRANK B.
Clasificación:

The people were friendly and helped make suggestions that saved us time and money.

CURTIS D.
Clasificación:

El cliente no dejó un comentario.

Thomas L.
Clasificación:

Keep doing what you are doing. Everything was great.

Dereck W.
Clasificación:

El cliente no dejó un comentario.

Robert C.
Clasificación:

All were very professional!

VASILIY B.
Clasificación:

Awesome cistomer service

ROBERT W.
Clasificación:

El cliente no dejó un comentario.

Keith O.
Clasificación:

Efficient and prompt.

MICHAEL M.
Clasificación:

Easy day, just dropped it off, and had a receipt in my inbox before I got home.

Aria B.
Clasificación:

El cliente no dejó un comentario.

Daaron R.
Clasificación:

El cliente no dejó un comentario.

Mira G.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

El cliente no dejó un comentario.

BRETT O.
Clasificación:

Everything went great fast and very satisfied. This is the second time renting and all went well both times thanks.

BLAINE B.
Clasificación:

El cliente no dejó un comentario.

Sheila W.
Clasificación:

El cliente no dejó un comentario.

Jason S.
Clasificación:

Had a bit of a billing error but Michael Carpenter was quick on his feet in correcting it. Staff at this location is very polite. I've done business here on several occasions and everyone has been friendly. Thank you.

Joseph E.
Clasificación:

El cliente no dejó un comentario.

GUY H.
Clasificación:

Nothing everything was perfect

Liam H.
Clasificación:

El cliente no dejó un comentario.

Tanya C.
Clasificación:

El cliente no dejó un comentario.

TRACY G.
Clasificación:

I called the central reservation line. She was very rude and said they could not guarantee a truck at my requested location or time. She literally said everyone else I talked to was lying (other companies). So I called until I got this location and spoke to them in person. They did give me the guarantees I needed and were great to work with.

KEVIN S.
Clasificación:

El cliente no dejó un comentario.

James G.
Clasificación:

Customer service was excellent--staff were very personable and helpful.

TERESA H.
Clasificación:

Great service as always

Lisa B.
Clasificación:

Excellent customer service!!

PATRICIA M.
Clasificación:

El cliente no dejó un comentario.

Scott H.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

Rose M and I THANK YOU ALL for the friendly service personal.

KATHRYN JOANN S.
Clasificación:

They were very unhelpful in the drop off process. They said they don't help the customers with removing vehicles from trailers. When I told them the sending facility helped me they told me I was wrong and they didn't. Then proceeded to put the sending location down with rude comments about them. I was extremely unhappy about the attitude they treated us with.

ALEXANDER R.
Clasificación:

El cliente no dejó un comentario.

Jonathan P.
Clasificación:

El cliente no dejó un comentario.

Dwayne H.
Clasificación:

El cliente no dejó un comentario.

David G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Hanna H.
Clasificación:

Staff was not wearing a mask per CDC guidelines.

Laurence F.
Clasificación:

El cliente no dejó un comentario.

Drew D.
Clasificación:

El cliente no dejó un comentario.

William B.
Clasificación:

El cliente no dejó un comentario.

Kevin B.
Clasificación:

Not enough personnel to handle amount of customers. The employees were too busy and overwhelmed to provide pleasant customer service and address my concern.

Joseph E.
Clasificación:

El cliente no dejó un comentario.

Curtis B.
Clasificación:

El cliente no dejó un comentario.

DWIGHT L.
Clasificación:

Pick up and drop off is very easy and efficient. Very convenient location and good availability of equipment and moving supplies.

NICOLE M.
Clasificación:

El cliente no dejó un comentario.

William K.
Clasificación:

El cliente no dejó un comentario.

Patrick C.
Clasificación:

El cliente no dejó un comentario.

MICHAEL T.
Clasificación:

El cliente no dejó un comentario.

PRESTON M.
Clasificación:

El cliente no dejó un comentario.

Claude V.
Clasificación:

Great service and staff!

Gil P.
Clasificación:

Seal truck seams, rain got lots of cardboard boxes. Do not charge extra rental days to customers, if you are closed for business/holidays! Mostly, if you extend the equipment turn in date, without customer's request! Thanks.

MICHAEL L.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

I could not have asked for a better experience, both in reserving the trailer, picking it up and dropping it off. Very professional, friendly staff. Quick to get me hooked up, unhitched and on my way. Thanks so much.

John K.
Clasificación:

Both locations were excellent.

James B.
Clasificación:

El cliente no dejó un comentario.

Penny C.
Clasificación:

El cliente no dejó un comentario.

MICHAEL T.
Clasificación:

Let the young man who started the rental agreement that his attitude is not great for the business he needs to remember who pays his bills bad attitude if not do him a favor and help him change jobs

Justin H.
Clasificación:

El cliente no dejó un comentario.

Daunt H.
Clasificación:

I love this store

CHARLES B.
Clasificación:

Staff is Outstanding, personable, profession and friendly!

Lois B.
Clasificación:

El cliente no dejó un comentario.

McKenna C.
Clasificación:

I ordered and paid for blankets and dollies. They were supposed to be in the truck. They were not. When I tried to call, there was a "problem" with the phone system. After being on the phone for at least 30 minutes, the central number said they would have to local people call me. The local office called 30 minutes after that and put the items outside for pickup. Everyone was very kind, but I lost over 2 hours of loading time dealing with the mistake.

PATRICIA F.
Clasificación:

El cliente no dejó un comentario.

William P.
Clasificación:

The prices are to high. Maybe y'all changed management. maybe it was the virus who knows . Too much

Kirby G.
Clasificación:

El cliente no dejó un comentario.

Guy H.
Clasificación:

El cliente no dejó un comentario.

Keith O.
Clasificación:

Truck was noisy. Driver's door didn't shut easily.

KIRBY G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Patrick B.
Clasificación:

Seen three employees and none of them wore masks.

Teresa V.
Clasificación:

Signs could've been better to direct where to park for return. Otherwise, gentleman was pleasant and unhooked the trailer where I parked. No need to go inside.

Larry M.
Clasificación:

Look at the above comment.

Kenneth S.
Clasificación:

The return mobile phone option would not work for me. It would not take the verifications numbers it provided to certify it was indeed texting with me.

PAUL K. | Overall Experience |
Clasificación:

Staff always helpful. Readily available. 👍

Christopher H.
Clasificación:

My husband and I absolutely appreciate the help with our unexpected move. The staffs understanding and commitment to their the customers and U-Haul, shows just how much pride they have in their job. Thanks so ever much!!!!

NICHOLAS H. | Overall Experience |
Clasificación:

The power supplied to maintain batteries was a huge plus, for RV storage!

Stephen H.
Clasificación:

My trip was 226 miles. Uhaul only slotted 202 miles and I was billed an extra $10 at drop off. I spent $315 to drive a truck one way in a days time. Nickel and dining customers when they are tired is bad business. Penske has unlimited miles. I wonder what I will recommend.

David G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Christopher H.
Clasificación:

El cliente no dejó un comentario.

Dillion C.
Clasificación:

El cliente no dejó un comentario.

Rickey B.
Clasificación:

El cliente no dejó un comentario.

Karen W.
Clasificación:

El cliente no dejó un comentario.

Amy H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Sherri M.
Clasificación:

El cliente no dejó un comentario.

ADRIANA B.
Clasificación:

I appreciate the great customer service.

ROBERT C.
Clasificación:

El cliente no dejó un comentario.

Chad R.
Clasificación:

El cliente no dejó un comentario.

Stephen M. | Overall Experience |
Clasificación:

Exceeded expectation and all competition.

JENNIFER B.
Clasificación:

El cliente no dejó un comentario.

Donald G.
Clasificación:

Mike Carpenter and his staff do an excellent job. I have always received excellent service from this location would highly recommend it to all.

ROYCE F.
Clasificación:

Service was excellent that started with making reservation over the phone. On-site staff was courteous, quick and knowledgeable. Equipment was in perfect condition with everything ready to go. This site is a model of how it should be done.

Jennifer B.
Clasificación:

Friendly staff great personalities Skippy was awesome with my rental and Rodney was knowledgeable and both were nice seemed to know what they're doing!

GARY H.
Clasificación:

Horrible communication @ front Desk when checking .... then told my 15' Truck was Outside on LEFT SIDE OF DOOR OUTSIDE & So I got truck .. drove home to a Call telling me I had wrong TRUCK ?? So... I drove back to Store & got a big lecture from some Lady... before I could get out of truck ... No apology for being directed to WRONG TRUCK ... NO CORRECT TRUCK ... until I demand someone please tell me where MY CORRECT RENTAL TRUCK WAS LOCATED & finally some young guy said it maybe out side ...duh ... which one in big lot full of TRUCKS ??? Crazy ??? Finally ... got Truck & got back home my 1:00 pm ... while two guys waited on ME & I WAS PAYING THEM BY THE HOUR ?????????? ... still never got a APOLOGY ABOUT THE SITUATION OR ANY Discount for late SERVICE or lack of Respect for 70 yrs old Disable person ... trying to move to better housing ????? Will never use this Uhaul location or UHAUL AGAIN ??????????

Vickie T.
Clasificación:

El cliente no dejó un comentario.

STEVE M.
Clasificación:

El cliente no dejó un comentario.

Zachary R. | Overall Experience |
Clasificación:

Even though there were endless empty units, we were given one upstairs in the very back farthest corner. There is no lighting inside the units. When I arrived and informed them that I didn’t think my stuff would fit in the unit I had reserved, I was not offered a larger unit, but was instead required to pay for the 5x10 beside my unit. The tiny elevator will not stay open long enough to load more than one cart, and after pushing it open twice, it forces itself closed. This is a major safety hazard that I intend to report to the State of Tennessee. The back entrance door closest to our third unit would never unlock. I voiced my concerns to a male worker who did not respond or care. I filed a complaint with corporate who never followed up. We planned on long term storage, so we moved our stuff down the street to Storagemax. We are very frequent uhaul customers but this terrible experience has turned me away.

Ginny D.
Clasificación:

El cliente no dejó un comentario.

PAIGE C.
Clasificación:

The representative gave me incorrect information for dropoff. They said it would be cheaper for me to drop off at a different location, but it wasn't printed on my information. He highlighted a number for me to call but the number was for the old drop off location. So I drove 45 minutes out of my way, and didn't know where I was going. I called the facility and it took over 25 minutes of me sitting on the side of the road to be given an address of where to drop off the uhaul. I was also told I would receive my $100 deposit back if it was returned clean, which it was, yet I haven't gotten it. When I emailed to inquire about it, I got nothing in return.

Richard D.
Clasificación:

Check in and check out was quick and simple! Keep up the great work!

Jeffrey H.
Clasificación:

El cliente no dejó un comentario.

DAKOTA R.
Clasificación:

Friendlier staff needed. Car smelled like cigarettes

Phillip H.
Clasificación:

El cliente no dejó un comentario.

JEFFREY E.
Clasificación:

El cliente no dejó un comentario.

Jon G.
Clasificación:

El cliente no dejó un comentario.

Phillip K.
Clasificación:

Very happy with service

James B. | First Impressions |
Clasificación:

Judy is phenomenal. A great asset for your business.

Lashay B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Anthony R. | Overall Experience |
Clasificación:

I was stuck as far back as you could possibly go on the second floor while there were hundreds of empty units closer to the door. People are allowed to park directly in front of the front door so you have to maneuver around their cars while going down the curb. I dropped several items doings this and ruined an air compressor. The place was always warm and stuffy.

Kevin H. | Overall Experience |
Clasificación:

My only problem with U-Haul was that U-Haul will not allow you to transfer a storage shed into someone else's name. That was very inconvenient and seems unreasonable.

Jacqueline T. | Overall Experience |
Clasificación:

Great staff and clean environment

Matt S. | Overall Experience |
Clasificación:

The facility was well lit but the individual units were not and it was difficult to see within the unit. Everyone was very helpful and accommodating. The only negative interaction was when we were just finishing moving out. We did not get a name, but the lady that was showing people around was rather abrupt and informed us we could not park where we were for loading- although it was marked as a loading zone. We had been there for 5 hours the day before and 3 hours the final day. No one had indicated that there was a problem with what we were doing. She also was not able to offer any other location that would be acceptable for loading a large trailer. Other than that one not so positive interaction, everyone else was great.

Paul F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

jennifer g. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jerry P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Michael C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

David G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Clarence T. | Overall Experience |
Clasificación:

Great service and super employees.

Timothy M. | First Impressions |
Clasificación:

The gentleman that took care of us was very professional and welcoming.

Avery L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Tonja B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Doris h. | Overall Experience |
Clasificación:

Great

Antonio G. | First Impressions |
Clasificación:

The facility is always CLEAN! The staff is always FRIENDLY!! The location is convenient and we feel safe while entering and exiting our storage unit! My husband and I highly recommend this location!

larry s. | First Impressions |
Clasificación:

We have not moved in yet, but have rented the space and the staff was "very" helpful in the process and showing of the unit. Thanks for all your help.

Earl N. | First Impressions |
Clasificación:

Fantastic, friendly, and above all, helpful as we finished a multi-state move that had gone not at all according to our schedule. Mr. Hawkins was a great help in getting us in the right unit, and the facility looks great. Bit of a long walk to get to our unit, but let's be honest - after a crazy move during a global pandemic, is a little walk really worth complaining about? The facility is excellent, and the staff friendly and helpful. Combined, they made the trying and difficult experience a whole lot easier for us.

Shelby I. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ROBIN S. | Overall Experience |
Clasificación:

I love the staff here. They are great and helpful. I think the hours should be later than 7pm without paying more to access the unit. Only because I was there later than 7pm twice. Made it inconvient to get my stuff in and out with the big doors locked but still could finish after hours. The staff makes up for the slight inconvience. They are so great and nice. I was treated so well by them. Thank you all

Melinda C. | Overall Experience |
Clasificación:

All staff are amazing and extremely helpful! I never worried about my belongings being stored.

Gary G. | First Impressions |
Clasificación:

7pm lock up of large door is too early. Still daylight and load and unload move pushes the envelope ( we had to finish through small door).

Clarence A. | Overall Experience |
Clasificación:

All the staff Imet were very professional andvery helpful I rented trucks and storage unit the service was great.thank to all great job.

Barry H. | First Impressions |
Clasificación:

Excellent.... all aspects!!! Judy was Wonderful!! Thank You

adam s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mickey K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

TIMOTHY F. | First Impressions |
Clasificación:

Got stuck in an elevator for 45 minutes

Camille L. | First Impressions |
Clasificación:

Always used the same facility Excellent service A+++++

Matt S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Regina G. | Overall Experience |
Clasificación:

3 years storing stuff there, never a late payment and when I told them I was emptying my unit only 2 days into the pay cycle I get NO rebate for the 28 days I wouldn’t be there! Then they underestimate my truck rental miles by 40 and I have to pay more! I will NEVER use or recommend UHAUL to anyone anymore!

Ransom T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Eula H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jennifer C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Joe E. | First Impressions |
Clasificación:

Very nice facility and manager.

Clarence Allen T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jacob W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mike Y. | Overall Experience |
Clasificación:

The best storage/rental facility in the country. I have used many coast to coast. Keep up the good work.

Scott B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Scott K. | Overall Experience |
Clasificación:

This place is always clean and well maintained!! The staff is excellent!! Very friendly and helpful each time I interacted!!!

Helen w. | First Impressions |
Clasificación:

So much added expenses to rent a cargo van for 24 hours

ROBIN S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Susan H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jane h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Stephanie S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Charles M. | Overall Experience |
Clasificación:

Excellent people. Only complaint was the hallway lights shut off when you're in your storage space and everything goes dark.

edward D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

karen f. | First Impressions |
Clasificación:

Thank you for the pleasant experiene

Paul H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Vanessa L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Marvin K. | First Impressions |
Clasificación:

Wonderful! Judy was great! They were short handed and busy. I know how stressful that can be. She handled it with no problem and still provided excellent customer service. Awesome employee!

karen b. | First Impressions |
Clasificación:

The set up in that building for getting in and out of it is horrible. Once someone gets into the back door bay your screwed and have to access from the front door. inconvenient for a rear unit.

John T. | Overall Experience |
Clasificación:

Staff was very helpful and friendly. Excellent crew (A+ Rating).

Charles E. | First Impressions |
Clasificación:

They understood my needs and helped me through the difficulties of moving.thank you so much. U are the best.

Olive Oil D. | First Impressions |
Clasificación:

Great service. Awesome facility. First class!

Katrina S. | Overall Experience |
Clasificación:

Great facility and wonderful staff! Would definitely recommend and will be using again for any future storage needs.

terry p. | Overall Experience |
Clasificación:

None

STEVEN B. | Overall Experience |
Clasificación:

Best U-Haul ever!

Kathy F. | Overall Experience |
Clasificación:

Exceptional service. Friendly, helpful and made my move so much easier.

Harber W. | First Impressions |
Clasificación:

Appreciate your availability when we needed

dennis m. | Online Move In |
Clasificación:

lady doing set up was excellent !!!!!

lawrence e. | Overall Experience |
Clasificación:

no comments

Don G. | First Impressions |
Clasificación:

Michael and his staff are very accommodating even when snow delayed my moving I highly recommend U-Haul of Johnson City!

David T. | First Impressions |
Clasificación:

The service is always friendly and quick. Even though the store was busy, the wait was reasonable!

Charles M. | Overall Experience |
Clasificación:

Employees went above and beyond to make sure it was a great experience.

Trista G. | Overall Experience |
Clasificación:

I hated that you couldn't schedule payment to come out ab certain day if the month only did it by date witch on a fixed income always made me late

Anthony J. | First Impressions |
Clasificación:

The truck was in great shape. Ran very well.

Anita T. | First Impressions |
Clasificación:

I appreciate the help.

Kenneth G. | Overall Experience |
Clasificación:

Excellent and modern facilities, knowledgeable and friendly staff. Well done.

kathy S. | First Impressions |
Clasificación:

The owner Chris was very thorough and professional. He took the time to show the storage unit in person and explain all the policies. The facility is easy access and clean.

denise M. | Overall Experience |
Clasificación:

I had no problems. While i was there

Scott H. | Overall Experience |
Clasificación:

They say they are climate controlled . I have been in a few other storage facilities lately and they are not climate controlled like they say . Some staff appear lazy and don't want to help you

Georgia H. | Overall Experience |
Clasificación:

The only reason I left was because my NC insurance would not cover my vehicle if it was stored in Tennessee.

tommy h. | Overall Experience |
Clasificación:

The employee who help setup the move in, helped accommodate a unit closer to the main door due to health problems, Easy to get in and out A+

Sherryda B. | Overall Experience |
Clasificación:

Great

Joyce V. | First Impressions |
Clasificación:

Helpful staff. Clean facility.

jennifer g. | First Impressions |
Clasificación:

Called great customer service my truck was waiting got a storage unit that day very clean explained everything will tell my friends if they need a truck or storage at uhaul in Johnson City tn

Grady Ed S. | Overall Experience |
Clasificación:

I was very pleased with the facility, service and friendliness of the staff.

seth f. | Overall Experience |
Clasificación:

The best experience I’ve had using a storage facility! The units were clean and easily accessible. Big plus was the security factor and the push carts for easy moving.

Michael M. | First Impressions |
Clasificación:

Very smooth experience. Would use U-Haul again.

THOMAS C. | Overall Experience |
Clasificación:

Couldn't have had a better experience these past 3 1/2 years! Incredibly clean and well maintained down to the customer restroom. Thanks to all of you that contributed to my positive experience!

tommy h. | First Impressions |
Clasificación:

Representative Worked with my ability so I wasn’t moving stuff to a further location.

Turula H. | Overall Experience |
Clasificación:

Very clean storage facility and reasonably priced.

Courtney L. | Overall Experience |
Clasificación:

Very convenient and clean- easy storage facility to use!

judy h. | Overall Experience |
Clasificación:

Great service...very accommodating in every way

Matt H. | First Impressions |
Clasificación:

Very friendly and patient.

Paul D. | Overall Experience |
Clasificación:

Everything was very good with storage location, but difficult time when trying to call. Always on hold for long time only to get some corporate office not actual location. Frustrating.

stefanie L. | Overall Experience |
Clasificación:

N/A

Christopher P. | First Impressions |
Clasificación:

found good price on locker. Was told that i got free lock with rental. Got text message with all info. Got to location no lock arguments with staff over small stuff almost made me leave.

Even N. | First Impressions |
Clasificación:

Nice and helpful staff. Worked with me to find the right truck and storage.

adam s. | First Impressions |
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Getting a storage unit was very easy and simple.

elizabeth E. | First Impressions |
Clasificación:

Great customer service

Carla W. | Overall Experience |
Clasificación:

I wanted climate controlled units and this facility met my needs. It was kept clean and the staff was always accommodating.

Donna H. | First Impressions |
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Clean, well maintained, well lit

Kenneth G. | First Impressions |
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Well run and modern. Great employees.

virginia b. | Overall Experience |
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Aaron brought my boxes to me and waited while we unpacked them she did a great job !! Very happy with my experience with uhaul Eunice was very helpful too!!

Elissa W. | Overall Experience |
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I had a fantastic experience from start to finish! I even needed to upgrade to a larger unit partway through my rental period and that was no problem :)

Anna H. | Overall Experience |
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It was easy and convenient!

Robert R. | First Impressions |
Clasificación:

Judy was excellent. Show me how to get in and out. She is a great representative for your company.

Stephen S. | First Impressions |
Clasificación:

I have rented haul trailers and trucks many times from this facility. They are always great for providing equipment and service. I am presently renting a month to month storage space.

MARVINE G. | First Impressions |
Clasificación:

I wish I had gotten the young man's name that assisted me and my husband. He was excellent! He was patient and his knowledge of the services was exceptional! Your facilities are clean and well lit!

Garry B. | Overall Experience |
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First rate customer service at this location

Don c. | First Impressions |
Clasificación:

Zion was extremely helpful at the desk as was the assistant manager on Sunday when we unloaded. The facility was VERY busy, but well organized and clean.

stefanie L. | First Impressions |
Clasificación:

Wonderful service!

Emily L. | First Impressions |
Clasificación:

Easy process to rent a unit and great customer service. The place is super clean. We feel really good about keeping our stuff here.

Robbie H. | Overall Experience |
Clasificación:

Very helpful and communicative.

Sherie Lynn S. | Overall Experience |
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I

bonnie c. | First Impressions |
Clasificación:

Most helpful and provided solutions.

Michael T. | First Impressions |
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It is very clean and nice! Very impressive place.

Brittany H. | Overall Experience |
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Proration. That is all...

Bonnie M. | Overall Experience |
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All staff were great.

Bryan F. | Reservation |
Clasificación:

Nice, friendly, and efficient service.

John C. | Reservation |
Clasificación:

Dealt with Miss Judy, Mr. Jack, and a tall young man. All three were very courteous and extremely helpful. They are all knowledgeable and worthy of recognition.

Justin l. | Overall Experience |
Clasificación:

The lafy that checked us put was very rude more then once the hole time we had tje unit

Marilyn B. | Overall Experience |
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Always accommodating. Always busy. The housekeeping staff are amazing! The place is always neat and orderly! I could live there

Carmen H. | Overall Experience |
Clasificación:

Thanks!

Kenneth F. | Reservation |
Clasificación:

Folks are very friendly and attentive

Connie B. | Reservation |
Clasificación:

Your Representative , a Mr. Green, had my reservation ready upon my arrival. He showed me several options and availabilities. Overall, it was a very professional and friendly experience.

Shelia K. | Overall Experience |
Clasificación:

The staff was very accommodating very professional and I would definitely recommend my friends

Barbara J. | Overall Experience |
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Great place to store your belongings! Always felt safe going to the storage facility and that is a plus. Thank you

Stephen M. | Reservation |
Clasificación:

Zion has excellent customer relation skills, he was personable, professional, pleasant and went beyond expectations in assisting us.

Courtney L. | Reservation |
Clasificación:

Easy to get same day service. Best price for storage in town

Norma L. | Overall Experience |
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Awesome team! Awesome Service! Awesome experience!

Ben R. | Reservation |
Clasificación:

Service was good, thanks. No complaints.

Tracy P. | Overall Experience |
Clasificación:

This is my fifth time using Uhaul storage both in Johnson City and Panama city. Next time I need storage I will be back.

MARY G. | Overall Experience |
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Very easy access, well lighted, very helpful, and accommodating staff. I have no complaints.

Timothy P. | Overall Experience |
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All was good

Carloyn M. | Overall Experience |
Clasificación:

For over a year the Uhaul facility was clean and staff was awesome to work with. Thanks!

Jayne M. | Reservation |
Clasificación:

The equipment staff in L.A. did not properly secure my vehicle to the tow dolly. They failed to secure tire straps to the wheels resulting in a delay in the second day of travel,

Bria W. | Overall Experience |
Clasificación:

the were very understanding of the reason we got behind in payment. was allowed to make a partial payment then pay balance when monies was available. The store manager was very helpful. will use again

john h. | Overall Experience |
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Wish we had used you to move us! Great experience with your company!

Randal B. | Overall Experience |
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Very nice facility and access was easy and convient.

ROBERT N. | Overall Experience |
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N/a

Ray C. | Overall Experience |
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No outside accessable units, had to load through a single access point.

Koreen K. | Overall Experience |
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Amazing facility!! Large clean and organized!!! Staff are so helpful and they actually answer you calls!! Thank you

hannah s. | Overall Experience |
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It was a great facility. My only comment was there was no prorated price cause I did not use the full month.

MICHAEL H. | Overall Experience |
Clasificación:

The store needs to update the in-house data system. Every time I went to pay my bill the computer system wasn't working. The staff were very rude at times and I felt like it was wrong.

Ralph J. | Overall Experience |
Clasificación:

The staff was knowledgeable and very helpful. The facility was immaculate. It was a wonderful experience.

Ralph J. | Overall Experience |
Clasificación:

The staff was knowledgeable and very helpful. The facility was immaculate. It was a wonderful experience.

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