El cliente no dejó un comentario.JOSEPH R.
Customer Reviews for U-Haul Moving & Storage of Johnson City
Johnson City, TN 37601
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The whole staff was extremely friendly and service was quick and professional!Jessica E.
reduce wait time at customer service desk.John W.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Kevin M.
El cliente no dejó un comentario.Coreen G.
El cliente no dejó un comentario.Dawn C.
El cliente no dejó un comentario.Sammy S.
El cliente no dejó un comentario.John A.
El cliente no dejó un comentario.Brandy H.
Had no problems with anything, person who helped me was very helpful and friendly.Wayman B.
The employees are clean, courteous, and attentive, to moving and storage needs. The property is clean, and well maintained, most important- well lit, and secure, easily accessible, close to interstate. Very little waiting for anything, if your going to be moving I suggest you do so using this location for your moving expirenceLindaS H.
El cliente no dejó un comentario.Kimberly G.
El cliente no dejó un comentario.David S.
Staff was nice and very helpful. Had reservations made for a towdolly to pick up the next morning. Had to finish up paperwork went around back to get dolly and a guy was waiting for me there to get it hooked up. I was in and out quickly. ¡Gracias!Stewart H.
No complaint...just as the pick up location, my experience with the drop off location was fast and Rick was really friendly and took a load off my shoulders. actually i was shocked at how fast i was in and out.Rick made my day cause i was exhausted after my long drive from Oregon and all that happened along the way. Even the ppl i spoke to over the phone were very nice which tends to suggest ppl are happy with there jobs and the company...thank you for my great experiences with all i came acrossJoelle M.
El cliente no dejó un comentario.Caige P.
El cliente no dejó un comentario.Kaitlyn B.
Worst pulling u-haul trailer ever! It had 4 new tires, but one was not balanced correctly. From 45-60 MPH it vibrated horribly and shook the whole car. You either had to drive below 45 or over 60 MPH. Felt like a square wheelJON A.
El cliente no dejó un comentario.Christopher B.
I love dropping off Uhaul equipment here. Easy to access and drop off.Brandon C.
El cliente no dejó un comentario.EDWIN H.
El cliente no dejó un comentario.Sailin P.
Great service and friendly staff.Samuel L.
Get some decent employees that actually know what they are doing, every time I come to this location there is a problem, I was supposed to come back and get a tow dolly later in the day after I got the truck and when I did they said they didn't have one to fit my car when we gave the model and type when we placed the order, the lady is rude and uncaring I have been at least 6 times in the past 10 months and each time she has messed my order up and never aplologizes and blames it on the internet, never againLaura N.
Overall it was a great experience. However, in dropping off the U-Haul, I was over charged for use of moving blankets.Gracia T.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.Robert O.
El cliente no dejó un comentario.Edward H.
El cliente no dejó un comentario.Christian B.
Bought tie down straps (not the ratchet type but pressure clamped) that cost me almost $20. They were absolutely worthless - when tightened, I could pull the straps back through the pressure clamp. I had to go to WalMart and buy racket straps for $14 - better straps that worked at a less cost. I threw the Uhaul purchased straps in the trash.jeffery S.
to easyBilly Y.
El cliente no dejó un comentario.WILLIAM B.
It was a last minute rental and they did a great job getting me a truck. Great Customer service.Stanley S.
My experience at the Johnson City location could not have been more pleasant. The attention to detail and customer service was second to none. Thank you, thank you, thank you!Gary G.
The only complaint that I have is that the cab of the truck smells so Smoky. There should be some kind of spray or something that takes the smell out or it could be wiped down with Lysol. Better yet, put a no smoking policy on your equipment. Charge them if they smoke. My allergies are so bad it was horrible.marline B.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Stephanie P.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.TERRYMICHAEL M.
El cliente no dejó un comentario.Russel S.
El cliente no dejó un comentario.Robert B.
i think that the gas gauge was at the same that i left it at and they charged me for more !!WILLIAM B.
El cliente no dejó un comentario.Keith P.
El cliente no dejó un comentario.Markland H.
El cliente no dejó un comentario.Gerald H.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.David H.
Was a great experience. Just wish it was a little cheaper.i got the 29.99 and by time all said and done 29.99 turned into 86.99Angela M.
The truck was clean but the trailer just about lost our vehicle myltuple times. The straps where brokeTiffani P.
The customer service was terrible. A new employee told us we could drop off our rental at a closer location. It cost us $136 dollars extra because the employee gave us the wrong information. This Uhaul location would NOT take that into consideration. They knew they employee misinformed us, yet charged us extra money anyway. The truck was returned on time, in the condition we got it and the gas that we left with. The charge was for mileage, which is the fault of the Uhaul employee, and they readily admit it. We have used Uhaul for decades. We used a 26 foot truck a month ago. Yesterday, we used them again and was going to use them next week. We've been good, steady customers. They don't care. We will never use them again. Beware!!!Mark H.
Worst customer experience I've ever had with any company in my life. Phone call started with me asking for a 10' box truck to rent for the day, which he said he had.... then AFTER taking my credit card, informing me they had a cargo van and the next size up box truck (more money) so I went for the cargo van, which worked but was a tight squeeze and almost didn't work for what we need. (huge effort to make it work) when I was leaving with the box truck, the man at the counter told me I'd be returning the truck that night at 8 PM (even though the 19.95 is for 1 day rental) and that I'd need to call the number to check the truck back in. Brought the truck back at 7:15 and couldn't get the app to work to check tlhe truck in so I used the phone number like the man asked, and after a 30 minute wait on the phone I was told I was going to be charged fees because I didn't check the truck in, 19.95 every 4 hours. I was very angry, and told them I wanted no part of the fees. The lady on the phone said there was nothing she could do, did not even try to help me. GIVE YOUR PHONE PEOPLE THE POWER TO CORRECT FEES...... CHARGE A CUSTOMER FOR A BAD CHECK IN AFTER YOUR TEAM HAS INSPECTED IT....... DON"T MAKE YOUR CUSTOMERS WAIT ON THE PHONE FOR 30 MINUTES JUST TO FIND OUT THE PERSON THEY WERE WAITING ON IS ENTIRELY POWERLESS TO HELP THEM!!! FIX YOUR PROCESS!!!!MICHAEL J.
Everything was greatRobert A.
Great place, clean, great location. Friendly staff.Andrey S.
El cliente no dejó un comentario.GEORGE B.
One of the easiest rentals that I've had and recently, I've had many. Easy pickup and drop off. Will definitely use them in the future!Shane A.
Thanks very much !Alice R.
El cliente no dejó un comentario.JOHNNY N.
El cliente no dejó un comentario.Troy R.
great service best place to rentJames L.
El cliente no dejó un comentario.MATTHEW D.
El cliente no dejó un comentario.RICK E.
El cliente no dejó un comentario.Greg F.
Great crew at this location, very friendly and accommodating.David T.
El cliente no dejó un comentario.Michael F.
They are very polite and helpful at this location.Kaylin D.
1) this was a huge drop off place, with many trucks. And there was only one attendant there. Because there was no one outside to assist, and the signage was not obvious, I wasn't sure where to park initially. 2( The attendant never asked if I had any issues or anything like that. 3) The attendant was not a good ambassador of his storage units, meaning he never offered to share information about them until I asked. Otherwise, he was nice and attentive.Patti L.
El cliente no dejó un comentario.Christian H.
Improve signage for returning items after hoursâ€¦Shannon T.
Very nice peoplePeter D.
All goodBo D.
Nothing comes to mind. Representative was helpful, courteous and through.Patricia C.
You guys are the best.... Fabulous equipment great customer service... Easy in and out... What more could you ask??Todd T.
El cliente no dejó un comentario.michelle S.
El cliente no dejó un comentario.Jana S.
Drivers side mirror was loose and would not stay in position. Should have been discovered and repaired by company. Customer had to tighten with tools to repair due to unsafe driving condition.John W.
Lady that waited on me could have been friendlier. Made me stand and wait, didn't acknowledge my presence gave me the impression I was bothering her by being there. Didn't get any assistance finding and hooking up trailer, no one ever came outside even after she told one employee she needed someone to hook up an RT when he stuck his head in the door from the back room and asked her if she needed anything. Nothing terrible here but it would have made the experience more pleasant.RONALD DEAN R.
Excellent staff. Quick service. The equipment did what I needed it to do.Gregory U.
Reservations was the worst.....ever! Really would love to elaborate!Daniel H.
El cliente no dejó un comentario.Zenobia D.
Overall service was average. not the best with customer service and efficiency. Took a little longer than you would expect.Zenobia D.
El cliente no dejó un comentario.Byron O.
Excellent customer service and the equipment did what I needed it to do. ¡Gracias!Gregory U.
El cliente no dejó un comentario.Jose V.
El cliente no dejó un comentario.jason H.
El cliente no dejó un comentario.MITCHELL R.
El cliente no dejó un comentario.Sidney W.
El cliente no dejó un comentario.William C. | Online Move In
El cliente no dejó un comentario.Rita M.
El cliente no dejó un comentario.Melinda E.
I returned the van with more fuel than I left with and I've been charged $16.50 for 3 gallons. I am not a satisfied consumer!!LARRY E.
Transaction was prompt and professional!JOHN I.
I was charged $15 for furniture pads but they were not provided. I've asked three times for a refund of the $15 but received no response yet.Carole R.
El cliente no dejó un comentario.Linda S H.
Recorded the problem with the headlights.Ronald G.
I could not have received better service , due to myself missing my first reservation at another location I had to cancel and reserve again, to do so I talked to a lady named Trish and she assisted me in this task very well , very courteous ,professional , then the staff at Johnson City Tn U haul LATE Friday afternoon helped me get hooked up and on the move, my heartfelt thanks to all, GOOD JOBRichard P.
The storage facilities are excellent !!!!Jerldine K. | First Impressions
Very quick and efficient. Friendly staff.PATRICK V.
El cliente no dejó un comentario.shane S.
Two issues to note: 1. I made a reservation for a truck and when I got to the site to pick it up, they initially said they didn't have one and that the "reservation doesn't download to them." I don't understand that - might want to look at the reservation system to make sure that someone with a reservation has the vehicle they reserved. I DID get the truck I reserved, but it seemed to take some work on the employee's part to make that happen. Both employees in the office were very friendly and when I asked about some of the marks on the truck that weren't marked on the pictures, one of them made sure they were noted. 2. The information on the website says the rate for a 10' truck is $19.95 + $.69/mile. I was charged $.89/mile - time to update the website. That's a pretty significant difference, especially when the miles start adding up. (I note this just as a head's up to others - I doubt the local folks have control over what is on website). The guys who checked me in were great - fast, efficient, and friendly.Susan E.
El cliente no dejó un comentario.Nicholas M.
El cliente no dejó un comentario.AMBER R.
El cliente no dejó un comentario.ELYSIA R. | Overall Experience
El cliente no dejó un comentario.Jim J. | Overall Experience
When I went back in after loading my units, and realized that I didn't need a third unit. The women who helped me was upset that I had my big unit because she had booked it three weeks ago for someone else, but I have had my reservations since December. Either need a better way for people who make reservations through the app or online to register within your system better or your people to check those reservations first. I would have been highly upset if I would have got there and not had my 10x15 unit.Sherman W. | First Impressions
El cliente no dejó un comentario.Tonya S. | Overall Experience
El cliente no dejó un comentario.Liinda Lee D. | Overall Experience
I never got check in swiped card and uhaul should prorated early checkoutJetro G. | Overall Experience
El cliente no dejó un comentario.Alicia L. | Overall Experience
The staff was friendly, excellent service and knowledgeable. Helpful and went the extra mile walked us to & thru the facility. Absolutely recommend!Ralph Y. | First Impressions
They get "below average" rating from me because they were not able to provide the storage unit that was promised to me prior to my arrival from FL with a 20-ft uhaul moving truck full of the family belongings. Instead of one 15x10 unit that I reserved, I had to settle for three 5x10 units! Most real full size furniture would not even fit inside 5x10! The administration was like "we don't know what happened - this is all we can do". This facility maybe too massive for this group to manage effectively. In my opinion the storage building - old Lowes store converted to two level warehouse - is not suitable for the purpose of individual storage. A single elevator is in the front of the building. To get to some units in the back you would literally have walk and push carts through corridors 100+ yards long with several 90 degree turns. It was clean overall and the staff was very friendly.Aleksandr K. | Overall Experience
El cliente no dejó un comentario.BARBARA H. | Overall Experience
El cliente no dejó un comentario.Tyler J. | Overall Experience
El cliente no dejó un comentario.Selena F. | First Impressions
El cliente no dejó un comentario.Frank E. | First Impressions
Great staff very helpful cleanCHARLOTTE G. | First Impressions
El cliente no dejó un comentario.RONALD C. | First Impressions
El cliente no dejó un comentario.henry b. | First Impressions
El cliente no dejó un comentario.Barbara J. | Overall Experience
El cliente no dejó un comentario.Cole M. | First Impressions
Front desk staff were amazing!james p. | First Impressions
It took us over 1.5 hours to get our unit after we were sent to a unit that was locked and we had to move all our things again and go to the final unit. I received about 20 pages of paperwork which had incorrect information on it. I was charged 3 different charges on my credit card, none of which was correct. In the end I called the manager and he rectified it but overall after a long day of traveling the experience was not good.Bob G. | First Impressions
I've used the facility 5 times in the past 6 months. Always courteous and helpful.Velinda R. | First Impressions
Top of the line, especially in regards to being able to do everything online and the next morning I was putting my stuff in storage, I even got a free lock, thanks againDaniel C. | Online Move In
Judy is super.Great employee.Debbie S. | Overall Experience
El cliente no dejó un comentario.Rhys S. | First Impressions
Very happy with the whole experience ☺Deborah T. | Online Move In
El cliente no dejó un comentario.Tim L. | Overall Experience
Everyone I worked with was great, very knowledgeable, friendly and helpful. I will not be in that area when I need a large rental unit for my upcoming move to Florida but I will definitely rent from U-Haul because of how they treated me on this small rental.DENNIS H. | Overall Experience
El cliente no dejó un comentario.Kate P. | First Impressions
Getting a unit was easy and quick but someone made a mistake because I can’t (present tense) access the doors with my code and I have not been able to get ahold of anyone.zachary t. | First Impressions
El cliente no dejó un comentario.Rebecca C. | First Impressions
Rented a 10x20x10 storage unit online and largest unit available at checkin was a 10x15x9. Ended up renting a 2nd 5x10 unit and receive one free month rent as a courtesy so A+++ The only negative is one of the cleaning crew accused our movers of leaving a ness by the first floor recycle corral stating she witness them on camera. They in fact were no where near the recycle coral at time of incident and was another group of men. The woman was extremely rude, unprofessional and not at all tactful. TheJohn L. | First Impressions
El cliente no dejó un comentario.Christa H. | First Impressions
Skip Davis was wonderful to work with. Very knowledgeable and polite. Id give the staff and facility ⭐⭐⭐⭐⭐ stars.Debby B. | First Impressions
El cliente no dejó un comentario.Geoff N. | First Impressions
A few times there were no hand carts available.Johnathan H. | Online Move In
El cliente no dejó un comentario.ERIC J. | First Impressions
Very good experience above and beyond.Kelly S. | Overall Experience
The employee who served us was excellent and went above and beyond to explain everything to us about uhaul and the local area that is new to us. As a lifelong business owner, I was more than impressed! You have a good one!Bob W. | First Impressions
Skip was very kind and helpful with what we needed and took care of us.MICHAEL T. | First Impressions
El cliente no dejó un comentario.Ronnie W. | Overall Experience
El cliente no dejó un comentario.Richard H. | Overall Experience
Sooo Friendly. They went out of there way to get me the proper size storage unit. It was very close and convenient to the entrance, they even showed me the way there and opened it to make sure it was clean. Great service.DENNIS H. | First Impressions
Could communicate little better if payment could not process due to card expiration data or bank issue although it was resolve very quickly.Camille L. | Overall Experience
One star review! The facility is too big and poorly managed. Here is the problem that i faced: i reserved a 10x15 space at the time when i rented the UHaul truck. I called the facility twice prior to my arrival and they assured me that my unit was available and ready... Despite all that when i actually brought the 20-ft truck there in a late afternoon, they told me that there were no storage units of that size (or larger) available!... I had to unload into 3 (!) little spaces instead of the one reserved... A day or two later I sent an email to the regional manager complaining about the treatment . Of course I am still waiting for any response.Aleksandr K. | Overall Experience
Customer service is clearly a priority here. Very organized, clean facility. Friendly, well trained employees.LINDA JAYE Y. | First Impressions
Made reservation 3 weeks ago for 10x15 unit not available when arrived and was given two, 10x5 units instead with a wall between them. Zero care given to this screw up on their part or the fact we packed an entire house to fit a 10x15. Had to deconstruct furniture that was not in any way meant to be deconstructed. Found ROACHES! staff knew and literally shrugged and walked away when I told them. General manager cared even less when I emailed him. Here is his response: "Darby, We had someone move in with an obvious roach issue, which we are in the process of working on Darby. The person was evicted. Darby, we have been spraying daily and have had professional pest company out to continue to address the issue. Unfortunately Darby this can happen as people from all walks of life use self storage, not just ours. Evicting people and continuing our pest control to fix is our recourse. That's my answer to you Darby. If you feel as if you need to take the route you said Darby then we will leave further communication to that route." My "route" was to increase my renters insurance and contact my attorney when I return to my bug infested unit and my nice belongings are ruined. Now, it will include contacting corporate.DarbyOlene S. | First Impressions
El cliente no dejó un comentario.theresa s. | First Impressions
Very friendly and helpful staff helped us work out exactly what we needed.David B. | Overall Experience
They met all our needs. One less thing to think about during ordeal of selling a home & moving. Thank you...Teresa B. | Overall Experience
El cliente no dejó un comentario.Andrew S. | Overall Experience
El cliente no dejó un comentario.Brandy S. | First Impressions
El cliente no dejó un comentario.Brandon M. | First Impressions
El cliente no dejó un comentario.Patsy C. | First Impressions
El cliente no dejó un comentario.Erica T. | First Impressions
El cliente no dejó un comentario.Angela G. | First Impressions
The only negative that I have for this facility is that it only has one elevator, and when multiple trucks are being loaded and unloaded at the same time, it makes for a very long day.Richard H. | Overall Experience
El cliente no dejó un comentario.Priscilla H. | First Impressions
El cliente no dejó un comentario.Kim D. | Overall Experience
El cliente no dejó un comentario.Steve B. | Overall Experience
So far so good. Place is huge but convenient. Manager that helped us was very nice, took time to explain things and walked over to show us around.Jessica M. | First Impressions
Judy was very rude to me and my wife she accused us of leaving trash upfront which we did not do. She said we have cameras and that there would be a Xtra charge for them to throw the trash away. My daughter had a large unit upstairs that was infested with roaches. We moved out because Judy practically called me a liar and I do not appreciate that and she did another couple the same way. My wife had her unit paid up till 12-20-21 they didn't offer her any money back which I think is not right. I would appreciate a call from someone in upper managementRobert L. | Overall Experience
El cliente no dejó un comentario.Justin L. | Overall Experience
Great place, people, and prices! Excited to be able to finally make room in my place until I can move.Melanie M. | First Impressions
El cliente no dejó un comentario.Joshua R. | Overall Experience
El cliente no dejó un comentario.BARBARA H. | First Impressions
We were very impressed with how clean the storage unit and facility was. The gentleman who assisted us with kind and helpful.Tracy H. | First Impressions
Didn't have unit that was reserved but they gave me 2 units together that made up the difference. Was very helpful in getting situations resolved. I was grateful.BARBARA H. | First Impressions
Wish it was open 24/7 or at least later than 10 pm..thanks! Great experience!Debra E. | Online Move In
Clean facility. Friendly and helpful staff!David T. | First Impressions
Very professional, polite staff & friendly staff! They maintained the property very well. They made the process very easy & I greatly appreciate them & their service!JORDAN J. | Overall Experience
Great service and friendly employees at this site. I would recommend it to anyone.MATTHEW M. | Overall Experience
The gentleman that helped men went above and beyond to make sure I would have no problems.including walking me to my storage unit to show me the location.verry impressive in the world we live in now.great to see that kind of customer service.William S. | First Impressions
El cliente no dejó un comentario.Courtney S. | Overall Experience
El cliente no dejó un comentario.Rusty R. | Overall Experience
El cliente no dejó un comentario.Katie B. | Overall Experience
El cliente no dejó un comentario.Donald W. | First Impressions
El cliente no dejó un comentario.Derrick B. | Overall Experience
El cliente no dejó un comentario.Richard R. | Overall Experience
El cliente no dejó un comentario.Palmettos Flooring L. | Overall Experience
Very helpful and took the stress off right away.Kelly S. | First Impressions
El cliente no dejó un comentario.Kayla S. | Online Move In
El cliente no dejó un comentario.Mae R. | Online Move In
The service was very professional and helpful. Pedro, went above and beyond to provide excellent customer service. I would definitely recommend this facility and Pedro to anyone looking for storage and truck and equipment rental. Thank you so much.laura D. | First Impressions
Michael and Tommy made my entire transition into TN an absolute pleasure. They were all polite, knowledgeable, helpful in the return of the equipment and explained everything I needed to know about the storage facility I would be renting. This was by far my best experience with Uhaul and with any facility. Thanks to you all in Johnson City.Tony H. | First Impressions
El cliente no dejó un comentario.Michael W. | Overall Experience
El cliente no dejó un comentario.Josh R. | Overall Experience
El cliente no dejó un comentario.Margaret T. | Overall Experience
It is an extremely nice facility and cheaper than most. I unfortunately am disabled and the lockers are not accessible from the outside so you have to walk quite a ways. I was not able to move my items in and had to choose another location.Kelly W. | Online Move In
The staff there today went above and beyond for me today due to a family emergency and I am very thankful for that.Darin H. | First Impressions
El cliente no dejó un comentario.Tiffany Y. | First Impressions
El cliente no dejó un comentario.Josh R. | First Impressions
El cliente no dejó un comentario.Lindsey K. | Overall Experience
El cliente no dejó un comentario.DARNELL B. | First Impressions
El cliente no dejó un comentario.Dawn C. | Overall Experience
El cliente no dejó un comentario.Courtney H. | Overall Experience
Dealt with the manager Judy. She was like a breath of fresh air after very negative, costly,and unprofessional experience we had at facilities in Bristol on State St..We.made a reservation for a storage unit in a.m. of Sunday at Bristol facility . After a 40 mile trip we found that the storage facility was closed for the day. Why did your agent not know about closure? All others we spoke to on phone after arriving in Bristol were able to see it was closed on their computers. We were told to call Johnson City facility where we were properly taken care of by Judy. Their were several customers in Bristol in same situation as us and many who were locked out of their units. Considering trailer rental was $340 and we went 40 miles out of our way not to mention we had our helpers drive to Bristol then to JC at my expense plus fuel this became a very expensive unload. We had to call JC to inquire about storage units available as all your agents told us we would have to wait until Monday the 23rd as they could not help us. This all cost me $200 dollars in paid labor and fuel. Had to be done Sunday as everyone had to work Monday. This was $200 I didn't have to spend if there were competent people representing your company making reservations and troubleshooting when there were problems not caused by customer.JOSEPH S. | First Impressions
It was a difficult check-in. Units that were on the system as "open" were in fact occupied. We tried three times before we located a unit that was both open on the system, and really was open. You need to do an audit so that the system matches what is occupied/available.PIERRE V. | Overall Experience
El cliente no dejó un comentario.elizabeth S. | First Impressions
I had the pleasure of working with the owner Tommy and a small handful of their employees over my time renting the storage unit. Everyone there is a professional to the point where I would recommend it to friends. ¡Gracias!Adam Z. | Overall Experience
We had a great experience with U-Haul. We will definitely patronize them again.Christie R. | Overall Experience
El cliente no dejó un comentario.Robert W. | First Impressions
El cliente no dejó un comentario.Richard R. | First Impressions
El cliente no dejó un comentario.Russell M. | Overall Experience
El cliente no dejó un comentario.Jessie T. | Overall Experience
El cliente no dejó un comentario.brian m. | First Impressions
Everyone at the facility was very nice and accommodating. The problem for me is I have no ability to get in touch with anyone at the actual store by way of phone. All the phone numbers take you to an automated system that is very frustrating. I'm all for streamlining things that a customer should be able to get in touch with the local facility. I tried multiple times multiple ways and was not successful.Beverly F. | First Impressions
I moved into the unit on a Saturday, which was a nightmare as there weren't enough carts and my party and I ended up having to wait almost an hour before another group was finished before we could even unload our truck that was rented. That was super frustrating as the carts were taken from someone else that had finished when we were trying to unload one cart upstairs and the party had gotten there after us. I hope to not have to deal with that when moving out of the unit.Misha S. | First Impressions
El cliente no dejó un comentario.Chritine M. | First Impressions
Quick, convenient and easy!LaKysha M. | Online Move In
El cliente no dejó un comentario.Joyce V. | Overall Experience
El cliente no dejó un comentario.KATHLEEN M. | First Impressions
Staff was super friendly and helpful. I will highly recommend using these services.Trish B. | First Impressions
El cliente no dejó un comentario.Clark B. | First Impressions
El cliente no dejó un comentario.Pam P. | Overall Experience
El cliente no dejó un comentario.RUBEN B. | First Impressions
We were rented a ground floor unit that wasn't available and in a size not available on any floor. So we were given two units on a different floor. This took 45 minutes even though we completed everything online prior to arrival. Bait and switch along with slow check in matters when you're moving across state lines.BRANDON B. | First Impressions
Storage unit I had reserved was taken. Staff me member changed my unit multiple times without telling me price changes or if it was climate controlled. Irritated to be paying 10 dollars more a month for a unit that I did not reserve. I should have been prorated the original cost.Kristin A. | First Impressions
El cliente no dejó un comentario.JESSICA H. | First Impressions
The roomy freight elevator and climate controlled space made it much more user friendly. I am confident that my valuables are safe here.John T. | First Impressions
Skip was so helpful! The staff was very friendly and made sure we were taken care of after a very hard day of moving.Linda W. | First Impressions
El cliente no dejó un comentario.JOHN D. | First Impressions
Staff and sales were outstanding!Victor D. | First Impressions
El cliente no dejó un comentario.Scott S. | First Impressions
El cliente no dejó un comentario.Danny M. | Overall Experience
Very friendly welcoming peopleJasmine C. | First Impressions
El cliente no dejó un comentario.Brian L. | First Impressions
El cliente no dejó un comentario.Samantha B. | First Impressions
I did not like the situation with the lighting. Where as the building had Light in many areas the lights only came on by motion detection but did not stay on. This resulted in the lights going off out numerous times when working in my unit, resulting in leaving my unit several times to walk into the sensor area to get the lights to come back. This is an extreme negative. Another negative is not being able to access power outlet. Occasionally I needed to be able to use outlet for a few minutes. all of the electrical plug in units were extremely far apart and too high to reach which rendered Impossible to use for the average person. May I suggest that you put a timer on the electrical outlets to limit the time that people could use those and change your lighting situation that people did not have to continue to walk into the center to turn their lights back on. I've rented storage in many places and I have never had an issue with the lighting as I do at the U-Haul. And most all places have plug-ins within a distance that you could use a small extension cord to use it for a short period of time.Caroline G. | Overall Experience
El cliente no dejó un comentario.Bob S. | First Impressions
El cliente no dejó un comentario.karen f. | Overall Experience
I love Uhaul have used them for yearsWILMA C. | First Impressions
Dead mice in new storage unit.Langsung L. | Online Move In
My storage unit was supposed to come with a free lock inside and there was not one in the unit. Otherwise it was a great experienceDesiree P. | Online Move In
Guess I'll never use uhual again bc I'll have a past due balance for an empty storage building not being used that I requested multiple times to be cancelled LOL GREEDYDevin S. | Overall Experience
The only reason for 3 stars vs 5 is that I reserved a storage unit that was not climate controlled, however when I went to check in they only had climate controlled units available, which have a higher rental price. I wish the website would have let me know there weren't the lower priced units available instead of allowing me to reserve one. I was not really able to say no to the higher price as I had a moving truck parked outside with all of my belongings in it. However the building is great and the man who helped me was very friendly, and took the time to show me where my unit was even though there were other customers in line.Audrey C. | First Impressions
Skip was great in helping us get our unit!Ryan P. | First Impressions
El cliente no dejó un comentario.Danny M. | First Impressions
El cliente no dejó un comentario.Christopher B. | First Impressions
El cliente no dejó un comentario.Leslie W. | First Impressions
The onsite staff are amazing. They go above and beyond to help you and are always so friendly. The security system is awesome, helps decrease the stress of leaving your belongings. Very clean and well maintained with the temperature control I feel confident my belongings are safe.Carolyn P. | First Impressions
Your staff is amazing. They are helpful, courteous, professional and made a very disjointed move fantastic.KATHERINE M. | Overall Experience
El cliente no dejó un comentario.Janet H. | First Impressions
The lady on duty by herself was great even with alot of customers coming in stayed professionally sound great Lady.Orville O. | First Impressions
U-Haul Rep Skip was friendly, knowledgeable, and very helpful. I feel he went above and beyond to get us a conveniently located storage room as I am partially handicapped. In my eyes, he is a special and kind person and a real pleasure to deal with in my situation.Gail P. | First Impressions
El cliente no dejó un comentario.LUCAS K. | Overall Experience
I am giving a poor rating because nothing about the reservation I made was given to me upon move in. I reserved a large unit on the first floor, only to be told that they did not have anymore of these. I was given two small units instead which suffice it are not what I originally RESERVED. I was also told through my receipt and reservation confirmation that I would not need to pay anything until 6/25 because of my reservation for a UHAUL truck on July 10th (move into the unit on 5/25). Upon arrival I was told to pay the full price for a month when I was told that booking a UHAUL truck would allow me to receive one month free of storage. The facility is nice and the staff was fine but I was extremely mislead and disappointed with the outcome and its difference from what I received information about in my confirmation of booking.Alison D. | First Impressions
El cliente no dejó un comentario.Andrew S. | First Impressions
El cliente no dejó un comentario.Christie R. | First Impressions
El cliente no dejó un comentario.Alicia C. | Online Move In
The lady that works there is just the sweetest lady. Very helpful and she knows her stuff. ¡Gracias!David N. | Overall Experience
El cliente no dejó un comentario.Richard H. | First Impressions
Great customer service, more than willing to accommodate, make suggestions.David T. | First Impressions
The staff were great, but tired and overwhelmed at the computer issues and not having anymore of the access cards. The bathroom where the units are, was extremely disgusting. I held it for an hour while we unloaded just so I could use it somewhere else. Need more cleaning done on weekends maybe.Jewel P. | First Impressions
El cliente no dejó un comentario.David M. | Online Move In
My unit keeps setting the alarm off when I open it. I'm here now so if anyone can help take care of that it'd be great.JOHN S. | First Impressions
El cliente no dejó un comentario.Angela D. | First Impressions
Judy (at 2800 Roan in Johnson City, TN) is the best! She consistently went out of her way to find out how to tailor her help & go above and beyond in blessing us. ¡Gracias!Steven B. | Overall Experience
I was happy at first and when we were trying to finish our unpacking and move in we were locked out with no one willing to help. I had to leave my unit open unattended all night with unknown access by anyone who has 24 hour access . The 24 help number placed at the site is useless as no one answers it . And even customer service couldn't help they even said it says store at your own risk so that if we didn't camp out in front of the door we weren't getting in before 7 am even though thw posted accessible hours are 5 am thru 10 pm . Very poor customer service and even worse we might have lost our possessions and it was humorous to the people at customer service. I won't be back and I won't recommend this place or it's services to anyone ever .Justin K. | First Impressions
El cliente no dejó un comentario.Robert C. | First Impressions
The GM of this facility was friendly and helpful. Also one of the employees, Chip, was also very helpful and friendly. This isn't to say the rest of thecstaff wasn't but those are the only 2 I really had any interaction with.Curtiss E. | Overall Experience
Skip was very knowledgeable about the services offered which allowed us to quickly rent one of your storage units!Dottie B. | First Impressions
Staff is very friendly and accommodating they take you thru every step to make sure you know where your unit is and that your access works.I also liked the controlled temperature and humidity and security of this facility.PAUL J. | First Impressions
I will forever use U-Haul for anything.Amethyst O. | Overall Experience
El cliente no dejó un comentario.WENDY S. | First Impressions
El cliente no dejó un comentario.JOHN E. | Overall Experience
Judy was professional and friendly. She is the epitome of outstanding customer service. She took the time to ensure my needs were met while explaining how things worked in the facility (alarm system, doors, etc.).Ashley F. | First Impressions
El cliente no dejó un comentario.Mark B. | First Impressions
Would be nice if access was available a little later. Great overall!Rachel H. | Overall Experience
El cliente no dejó un comentario.Tina S. | Overall Experience
El cliente no dejó un comentario.Diane H. | First Impressions
El cliente no dejó un comentario.Donna M. | Overall Experience
The temperature controlled unit were the kept the perfect temperature and humidity for sensitive material storage.PAUL J. | Overall Experience
El cliente no dejó un comentario.KIRBY G. | Overall Experience
El cliente no dejó un comentario.Clarence T. | First Impressions
El cliente no dejó un comentario.William B. | Overall Experience
El cliente no dejó un comentario.Olive Oil D. | Overall Experience
El cliente no dejó un comentario.Ricky W. | First Impressions
The facility is clean and Temperature and Humidity is perfect for my storage needs.PAUL J. | First Impressions
El cliente no dejó un comentario.Amanda O. | First Impressions
employees super nice, very helpful. all areas very clean .BRENDA R. | First Impressions
Prices are a little high otherwise I would have rated excellentCheri T. | First Impressions
El cliente no dejó un comentario.paula w. | Overall Experience
Friendly staff, clean facility. Accommodated all our needs. Thank you, Happy customerCynthia B. | Overall Experience
El cliente no dejó un comentario.THOMAS L. | First Impressions
El cliente no dejó un comentario.Brandon H. | Online Move In
El cliente no dejó un comentario.David G. | Overall Experience
El cliente no dejó un comentario.KIRBY G. | First Impressions
Staff always helpful. Readily available. 👍PAUL K. | Overall Experience
The power supplied to maintain batteries was a huge plus, for RV storage!NICHOLAS H. | Overall Experience
El cliente no dejó un comentario.David G. | First Impressions
El cliente no dejó un comentario.David G. | Overall Experience
El cliente no dejó un comentario.Amy H. | First Impressions
Exceeded expectation and all competition.Stephen M. | Overall Experience
Even though there were endless empty units, we were given one upstairs in the very back farthest corner. There is no lighting inside the units. When I arrived and informed them that I didn't think my stuff would fit in the unit I had reserved, I was not offered a larger unit, but was instead required to pay for the 5x10 beside my unit. The tiny elevator will not stay open long enough to load more than one cart, and after pushing it open twice, it forces itself closed. This is a major safety hazard that I intend to report to the State of Tennessee. The back entrance door closest to our third unit would never unlock. I voiced my concerns to a male worker who did not respond or care. I filed a complaint with corporate who never followed up. We planned on long term storage, so we moved our stuff down the street to Storagemax. We are very frequent uhaul customers but this terrible experience has turned me away.Zachary R. | Overall Experience
Judy is phenomenal. A great asset for your business.James B. | First Impressions
El cliente no dejó un comentario.Lashay B. | First Impressions
I was stuck as far back as you could possibly go on the second floor while there were hundreds of empty units closer to the door. People are allowed to park directly in front of the front door so you have to maneuver around their cars while going down the curb. I dropped several items doings this and ruined an air compressor. The place was always warm and stuffy.Anthony R. | Overall Experience
My only problem with U-Haul was that U-Haul will not allow you to transfer a storage shed into someone else's name. That was very inconvenient and seems unreasonable.Kevin H. | Overall Experience
Great staff and clean environmentJacqueline T. | Overall Experience
The facility was well lit but the individual units were not and it was difficult to see within the unit. Everyone was very helpful and accommodating. The only negative interaction was when we were just finishing moving out. We did not get a name, but the lady that was showing people around was rather abrupt and informed us we could not park where we were for loading- although it was marked as a loading zone. We had been there for 5 hours the day before and 3 hours the final day. No one had indicated that there was a problem with what we were doing. She also was not able to offer any other location that would be acceptable for loading a large trailer. Other than that one not so positive interaction, everyone else was great.Matt S. | Overall Experience
El cliente no dejó un comentario.Paul F. | Overall Experience
El cliente no dejó un comentario.jennifer g. | Overall Experience
El cliente no dejó un comentario.Jerry P. | First Impressions
El cliente no dejó un comentario.Michael C. | Overall Experience
El cliente no dejó un comentario.David G. | First Impressions
Great service and super employees.Clarence T. | Overall Experience
The gentleman that took care of us was very professional and welcoming.Timothy M. | First Impressions
El cliente no dejó un comentario.Avery L. | First Impressions
El cliente no dejó un comentario.Tonja B. | First Impressions
GreatDoris h. | Overall Experience
The facility is always CLEAN! The staff is always FRIENDLY!! The location is convenient and we feel safe while entering and exiting our storage unit! My husband and I highly recommend this location!Antonio G. | First Impressions
We have not moved in yet, but have rented the space and the staff was "very" helpful in the process and showing of the unit. Thanks for all your help.larry s. | First Impressions
Fantastic, friendly, and above all, helpful as we finished a multi-state move that had gone not at all according to our schedule. Mr. Hawkins was a great help in getting us in the right unit, and the facility looks great. Bit of a long walk to get to our unit, but let's be honest - after a crazy move during a global pandemic, is a little walk really worth complaining about? The facility is excellent, and the staff friendly and helpful. Combined, they made the trying and difficult experience a whole lot easier for us.Earl N. | First Impressions
El cliente no dejó un comentario.Shelby I. | Overall Experience
I love the staff here. They are great and helpful. I think the hours should be later than 7pm without paying more to access the unit. Only because I was there later than 7pm twice. Made it inconvient to get my stuff in and out with the big doors locked but still could finish after hours. The staff makes up for the slight inconvience. They are so great and nice. I was treated so well by them. Thank you allROBIN S. | Overall Experience
All staff are amazing and extremely helpful! I never worried about my belongings being stored.Melinda C. | Overall Experience
7pm lock up of large door is too early. Still daylight and load and unload move pushes the envelope ( we had to finish through small door).Gary G. | First Impressions
All the staff Imet were very professional andvery helpful I rented trucks and storage unit the service was great.thank to all great job.Clarence A. | Overall Experience
Excellent.... all aspects!!! Judy was Wonderful!! Thank YouBarry H. | First Impressions
El cliente no dejó un comentario.adam s. | Overall Experience
El cliente no dejó un comentario.Mickey K. | Overall Experience
Got stuck in an elevator for 45 minutesTIMOTHY F. | First Impressions
Always used the same facility Excellent service A+++++Camille L. | First Impressions
El cliente no dejó un comentario.Matt S. | First Impressions
3 years storing stuff there, never a late payment and when I told them I was emptying my unit only 2 days into the pay cycle I get NO rebate for the 28 days I wouldn't be there! Then they underestimate my truck rental miles by 40 and I have to pay more! I will NEVER use or recommend UHAUL to anyone anymore!Regina G. | Overall Experience
El cliente no dejó un comentario.Ransom T. | First Impressions
El cliente no dejó un comentario.Eula H. | Overall Experience
El cliente no dejó un comentario.Jennifer C. | Overall Experience
Very nice facility and manager.Joe E. | First Impressions
El cliente no dejó un comentario.Clarence Allen T. | Overall Experience
El cliente no dejó un comentario.Jacob W. | Overall Experience
The best storage/rental facility in the country. I have used many coast to coast. Keep up the good work.Mike Y. | Overall Experience
El cliente no dejó un comentario.Scott B. | Overall Experience
This place is always clean and well maintained!! The staff is excellent!! Very friendly and helpful each time I interacted!!!Scott K. | Overall Experience
So much added expenses to rent a cargo van for 24 hoursHelen w. | First Impressions
El cliente no dejó un comentario.ROBIN S. | First Impressions
El cliente no dejó un comentario.Susan H. | First Impressions
El cliente no dejó un comentario.Jane h. | Overall Experience
El cliente no dejó un comentario.Stephanie S. | First Impressions
Excellent people. Only complaint was the hallway lights shut off when you're in your storage space and everything goes dark.Charles M. | Overall Experience
El cliente no dejó un comentario.edward D. | Overall Experience
Thank you for the pleasant experienekaren f. | First Impressions
El cliente no dejó un comentario.Paul H. | Overall Experience
El cliente no dejó un comentario.Vanessa L. | First Impressions
Wonderful! Judy was great! They were short handed and busy. I know how stressful that can be. She handled it with no problem and still provided excellent customer service. Awesome employee!Marvin K. | First Impressions
The set up in that building for getting in and out of it is horrible. Once someone gets into the back door bay your screwed and have to access from the front door. inconvenient for a rear unit.karen b. | First Impressions
Staff was very helpful and friendly. Excellent crew (A+ Rating).John T. | Overall Experience
They understood my needs and helped me through the difficulties of moving.thank you so much. U are the best.Charles E. | First Impressions
Great service. Awesome facility. First class!Olive Oil D. | First Impressions
Great facility and wonderful staff! Would definitely recommend and will be using again for any future storage needs.Katrina S. | Overall Experience
Ningunoterry p. | Overall Experience
Best U-Haul ever!STEVEN B. | Overall Experience
Exceptional service. Friendly, helpful and made my move so much easier.Kathy F. | Overall Experience
Appreciate your availability when we neededHarber W. | First Impressions
lady doing set up was excellent !!!!!dennis m. | Online Move In
no commentslawrence e. | Overall Experience
Michael and his staff are very accommodating even when snow delayed my moving I highly recommend U-Haul of Johnson City!Don G. | First Impressions
The service is always friendly and quick. Even though the store was busy, the wait was reasonable!David T. | First Impressions
Employees went above and beyond to make sure it was a great experience.Charles M. | Overall Experience
I hated that you couldn't schedule payment to come out ab certain day if the month only did it by date witch on a fixed income always made me lateTrista G. | Overall Experience
The truck was in great shape. Ran very well.Anthony J. | First Impressions
I appreciate the help.Anita T. | First Impressions
Excellent and modern facilities, knowledgeable and friendly staff. Well done.Kenneth G. | Overall Experience
The owner Chris was very thorough and professional. He took the time to show the storage unit in person and explain all the policies. The facility is easy access and clean.kathy S. | First Impressions
I had no problems. While i was theredenise M. | Overall Experience
They say they are climate controlled . I have been in a few other storage facilities lately and they are not climate controlled like they say . Some staff appear lazy and don't want to help youScott H. | Overall Experience
The only reason I left was because my NC insurance would not cover my vehicle if it was stored in Tennessee.Georgia H. | Overall Experience
The employee who help setup the move in, helped accommodate a unit closer to the main door due to health problems, Easy to get in and out A+tommy h. | Overall Experience
GreatSherryda B. | Overall Experience
Helpful staff. Clean facility.Joyce V. | First Impressions
Called great customer service my truck was waiting got a storage unit that day very clean explained everything will tell my friends if they need a truck or storage at uhaul in Johnson City tnjennifer g. | First Impressions
I was very pleased with the facility, service and friendliness of the staff.Grady Ed S. | Overall Experience
The best experience I've had using a storage facility! The units were clean and easily accessible. Big plus was the security factor and the push carts for easy moving.seth f. | Overall Experience
Very smooth experience. Would use U-Haul again.Michael M. | First Impressions
Couldn't have had a better experience these past 3 1/2 years! Incredibly clean and well maintained down to the customer restroom. Thanks to all of you that contributed to my positive experience!THOMAS C. | Overall Experience
Representative Worked with my ability so I wasn’t moving stuff to a further location.tommy h. | First Impressions
Very clean storage facility and reasonably priced.Turula H. | Overall Experience
Very convenient and clean- easy storage facility to use!Courtney L. | Overall Experience
Great service...very accommodating in every wayjudy h. | Overall Experience
Very friendly and patient.Matt H. | First Impressions
Everything was very good with storage location, but difficult time when trying to call. Always on hold for long time only to get some corporate office not actual location. Frustrating.Paul D. | Overall Experience
N/Cstefanie L. | Overall Experience
found good price on locker. Was told that i got free lock with rental. Got text message with all info. Got to location no lock arguments with staff over small stuff almost made me leave.Christopher P. | First Impressions
Nice and helpful staff. Worked with me to find the right truck and storage.Even N. | First Impressions
Getting a storage unit was very easy and simple.adam s. | First Impressions
Extraordinario servicio al clienteelizabeth E. | First Impressions
I wanted climate controlled units and this facility met my needs. It was kept clean and the staff was always accommodating.Carla W. | Overall Experience
Clean, well maintained, well litDonna H. | First Impressions
Well run and modern. Great employees.Kenneth G. | First Impressions
Aaron brought my boxes to me and waited while we unpacked them she did a great job !! Very happy with my experience with uhaul Eunice was very helpful too!!virginia b. | Overall Experience
I had a fantastic experience from start to finish! I even needed to upgrade to a larger unit partway through my rental period and that was no problem :)Elissa W. | Overall Experience
It was easy and convenient!Anna H. | Overall Experience
Judy was excellent. Show me how to get in and out. She is a great representative for your company.Robert R. | First Impressions
I have rented haul trailers and trucks many times from this facility. They are always great for providing equipment and service. I am presently renting a month to month storage space.Stephen S. | First Impressions
I wish I had gotten the young man's name that assisted me and my husband. He was excellent! He was patient and his knowledge of the services was exceptional! Your facilities are clean and well lit!MARVINE G. | First Impressions
First rate customer service at this locationGarry B. | Overall Experience
Zion was extremely helpful at the desk as was the assistant manager on Sunday when we unloaded. The facility was VERY busy, but well organized and clean.Don c. | First Impressions
Wonderful service!stefanie L. | First Impressions
Easy process to rent a unit and great customer service. The place is super clean. We feel really good about keeping our stuff here.Emily L. | First Impressions
Very helpful and communicative.Robbie H. | Overall Experience
YoSherie Lynn S. | Overall Experience
Most helpful and provided solutions.bonnie c. | First Impressions
It is very clean and nice! Very impressive place.Michael T. | First Impressions
Proration. That is all...Brittany H. | Overall Experience
All staff were great.Bonnie M. | Overall Experience
Nice, friendly, and efficient service.Bryan F. | Reservación
Dealt with Miss Judy, Mr. Jack, and a tall young man. All three were very courteous and extremely helpful. They are all knowledgeable and worthy of recognition.John C. | Reservación
The lafy that checked us put was very rude more then once the hole time we had tje unitJustin l. | Overall Experience
Always accommodating. Always busy. The housekeeping staff are amazing! The place is always neat and orderly! I could live thereMarilyn B. | Overall Experience
¡Gracias!Carmen H. | Overall Experience
Folks are very friendly and attentiveKenneth F. | Reservación
Your Representative , a Mr. Green, had my reservation ready upon my arrival. He showed me several options and availabilities. Overall, it was a very professional and friendly experience.Connie B. | Reservación
The staff was very accommodating very professional and I would definitely recommend my friendsShelia K. | Overall Experience
Great place to store your belongings! Always felt safe going to the storage facility and that is a plus. GraciasBarbara J. | Overall Experience
Zion has excellent customer relation skills, he was personable, professional, pleasant and went beyond expectations in assisting us.Stephen M. | Reservación
Easy to get same day service. Best price for storage in townCourtney L. | Reservación
Awesome team! Awesome Service! Awesome experience!Norma L. | Overall Experience
Service was good, thanks. No complaints.Ben R. | Reservación
This is my fifth time using Uhaul storage both in Johnson City and Panama city. Next time I need storage I will be back.Tracy P. | Overall Experience
Very easy access, well lighted, very helpful, and accommodating staff. I have no complaints.MARY G. | Overall Experience
All was goodTimothy P. | Overall Experience
For over a year the Uhaul facility was clean and staff was awesome to work with. ¡Gracias!Carloyn M. | Overall Experience
The equipment staff in L.A. did not properly secure my vehicle to the tow dolly. They failed to secure tire straps to the wheels resulting in a delay in the second day of travel,Jayne M. | Reservación
the were very understanding of the reason we got behind in payment. was allowed to make a partial payment then pay balance when monies was available. The store manager was very helpful. will use againBria W. | Overall Experience
Wish we had used you to move us! Great experience with your company!john h. | Overall Experience
Very nice facility and access was easy and convient.Randal B. | Overall Experience
N/aROBERT N. | Overall Experience
No outside accessable units, had to load through a single access point.Ray C. | Overall Experience
Amazing facility!! Large clean and organized!!! Staff are so helpful and they actually answer you calls!! Thank youKoreen K. | Overall Experience
It was a great facility. My only comment was there was no prorated price cause I did not use the full month.hannah s. | Overall Experience
The store needs to update the in-house data system. Every time I went to pay my bill the computer system wasn't working. The staff were very rude at times and I felt like it was wrong.MICHAEL H. | Overall Experience
The staff was knowledgeable and very helpful. The facility was immaculate. It was a wonderful experience.Ralph J. | Overall Experience
The staff was knowledgeable and very helpful. The facility was immaculate. It was a wonderful experience.Ralph J. | Overall Experience
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