Comentarios del cliente para U-Haul Moving & Storage of Johnson City

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Johnson City

Grado total:

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Josh S. en

Grado:

El cliente no dejó un comentario.

Cynthia W. en

Grado:

El cliente no dejó un comentario.

Matt H. en

Grado:

Very friendly and patient.

Chris K. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER W. en

Grado:

Really nice and accommodating folks. They even allowed me a dozen furniture covers a day early.

Stephen F. en

Grado:

El cliente no dejó un comentario.

Aletha M. en

Grado:

El cliente no dejó un comentario.

Billy B. en

Grado:

Transmission blew out in route to destination ,first time ever happened renting U-Haul trucks regular fleet maintenance needs to be performed.

Cynthia U. en

Grado:

El cliente no dejó un comentario.

Dana H. en

Grado:

They thought of everything that we could possibly need! Excellent facilities and helpful staff.

John D. en

Grado:

Best location in the area. Very courteous and friendly staff always thoughtful and ready to help.

William O. en

Grado:

Loved the whole experience

ROSWELL B. en

Grado:

Michael and his crew are pros. I started with Michael and U Haul storage several years ago. Initially, for "only a month or two." Years later, I finally moved all my things out of the North Roan U Haul facility. Why? Because Michael and his crew and the facility made it so EASY AND CONVENIENT!

Autumn S. en

Grado:

Called due to the charges and manager was a smart allec. Trying to explain my whole deal and kept getting cut off. Was told if i would hush and let him explain even tho he didnt know completely what was going on

george y. en

Grado:

Attendant was rude, uninformed, and totally unprepared even though I completed the online check in an d followed up with phone calls.

Glenn L. en

Grado:

El cliente no dejó un comentario.

Darrell L. en

Grado:

El cliente no dejó un comentario.

Mark O. en

Grado:

El cliente no dejó un comentario.

Levi B. en

Grado:

El cliente no dejó un comentario.

Paul D. en

Grado:

Everything was very good with storage location, but difficult time when trying to call. Always on hold for long time only to get some corporate office not actual location. Frustrating.

stefanie L. en

Grado:

N/A

Christopher P. en

Grado:

found good price on locker. Was told that i got free lock with rental. Got text message with all info. Got to location no lock arguments with staff over small stuff almost made me leave.

Norman F. en

Grado:

Always outstanding service

DALE M. en

Grado:

always good service

Michelle S. en

Grado:

El cliente no dejó un comentario.

Justin C. en

Grado:

The employees and management were not familiar or not helpful with any information involving the app or customer service. Told me I could go home and check out using the app if I were in a hurry and leave the keys. Left assuming they told me correct, but had to come back to take pictures of the u-haul truck costing the customer more time. The price was advertised to be $20 for the u-haul, but turned out to be $100 dollars still worth it when you don't have any other option, but was not explained before our obvious first experience renting a u-haul truck. When I brought up the huge difference in advertised price and actual cost the employee just pointed at the small print saying plus mileage. The use of the dolly as an additional charge was not explained, and came as a surprise when checking out. The entire experience was poor business practice.

Emily F. en

Grado:

El cliente no dejó un comentario.

KELLY W. en

Grado:

Excellent service and super clean equipment. Will always use this store for my rental needs!

Arthur G. en

Grado:

During peak check in times have an express line.

monique w. en

Grado:

El cliente no dejó un comentario.

Even N. en

Grado:

Nice and helpful staff. Worked with me to find the right truck and storage.

Zachry B. en

Grado:

El cliente no dejó un comentario.

Emilee P. en

Grado:

Nothing. My experience was quick and easy, in the middle of a really stressful time, and that made things so much better as a customer. I really appreciate the people where I picked up the truck for being quick and the new truck return process on the phone was a simple and easy process. Super impressed.

Randell H. en

Grado:

El cliente no dejó un comentario.

Matthew A. en

Grado:

El cliente no dejó un comentario.

robert b. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

Check the Maintance better on your vehicles. Piss poor gas mileage, bad miss When idling.

monique w. en

Grado:

El cliente no dejó un comentario.

George G. en

Grado:

The employees were awesome and the service was great. Thanks.

Sergiy P. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Shane V. en

Grado:

El cliente no dejó un comentario.

Jeffrey B. en

Grado:

El cliente no dejó un comentario.

Donna M. en

Grado:

El cliente no dejó un comentario.

adam s. en

Grado:

Getting a storage unit was very easy and simple.

Sal S. en

Grado:

El cliente no dejó un comentario.

Lori W. en

Grado:

Good service.thx.again.

Joseph J. en

Grado:

Safe Move insurance was added to my final bill, against my authorization. I did not choose it when booking online, and specifically told the agent that I did NOT want the insurance when checking out. He even ask "so you agree to immediately reimburse UHaul if something happens?" To which I answered"yes". I did not catch the add on when returning the vehicle, because I opted for an emailed receipt only. Unless this is credited, this will be my final rental with UHaul. It's not the money, it's the principle. I opted twice for no insurance, and despite that, it was still billed. Totally unacceptable.

scott c. en

Grado:

Great experience overall. Waiting for a callback from the location manager about the discount I was supposed to receive and did not.

Charlie B. en

Grado:

The vans that was used , it's transmition was going out. It was struggling to shift gears the whole time on the road . Everyone was worried about it going out and being charged for it .

James B. en

Grado:

This location is the best!

Larry W. en

Grado:

El cliente no dejó un comentario.

Khristian D. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

Zanna C. en

Grado:

Get rid of the smart asses. Especially one named Gary. Had me on speaker phone and I heard other people in background for a few minutes. They apparently heard him talking to me and how rude he was and they got quite. I don't know. Don't matter. Won't nothing be done or said. Otherwise -- fine employees and very clean. Thanks. Zanna L Crain

Daniel B. en

Grado:

My only complaint is the smell of the cleaning products used inside the truck cab. The smell was so strong it choked me up for days. I called to complain and no one seemed to care. When I turned the truck in at the drop off they agreed it was still strong and this was after 2 days with the windows down.

James D. en

Grado:

Have rented four times in last month. This is the best, most dependable U Haul location. EVERYONE that works here has gone above and beyond the standards expected. When a rental is required in the future, this is the place to go. I could never come up with enough superlatives nor enough stars for the management and employees.

John M. en

Grado:

Computers were down, took almost two hours to rent a 5X8 had not rented from uhaul in several years. No one informed me of the changes, much less that I had to leave it at one location or pay another fee

Aaron H. en

Grado:

El cliente no dejó un comentario.

DALE M. en

Grado:

Everything went fine. Will be using again.

Linda G. en

Grado:

El cliente no dejó un comentario.

elizabeth E. en

Grado:

Great customer service

elizabeth E. en

Grado:

Great customer service

Jeremy T. en

Grado:

El cliente no dejó un comentario.

judy h. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

James D. en

Grado:

I have been renting trailers here all month. Next week will be my fourth and last. This specific location is the best.... Have not had a bad experience at any time. Will be posting review on Yelp and Google when finished next week.

james b. en

Grado:

This place is terrific, I see little room for improvement.

parker d. en

Grado:

El cliente no dejó un comentario.

JENNIFER H. en

Grado:

Waited 40 mins in line. This is despite 3 people working the front. When i was there to pick up and drop off, the store is left unattended for 5-10 minutes because the agent has to tend to the needs of their customer. I don't think this is the fault if the agents, system needs to be streamlined.

Ralph S. en

Grado:

El cliente no dejó un comentario.

Silas C. en

Grado:

More staff on duty would be helpful. Only one or two associates were present and seemed to be in charge of 3 or more activities, making customer service times a bit long. The service itself was excellent. Equipment is always clean and well-maintained.

william n. en

Grado:

El cliente no dejó un comentario.

marlene m. en

Grado:

The truck drove really rough ,the windshield was so dirty you couldn’t hardly see out of it .The windshield wipers were worn out and scraped o bad and of course it rained all day .Was very unhappy with the truck and the shape it was in .Probably won’t use U-Haul again .

Steve H. en

Grado:

El cliente no dejó un comentario.

Clarence S. en

Grado:

El cliente no dejó un comentario.

rodney h. en

Grado:

Make sure mileage is correct on vehicle and paper work. Its was not correct on mine.

Amanda M. en

Grado:

El cliente no dejó un comentario.

Norma R. en

Grado:

Provide a telephone number where you can reach this location directly and avoid the totally disinterested people at the call center. The employees at the Roan St facility are great.

PHILLIP H. en

Grado:

El cliente no dejó un comentario.

Leroy S. en

Grado:

El cliente no dejó un comentario.

George C. en

Grado:

El cliente no dejó un comentario.

Carla W. en

Grado:

I wanted climate controlled units and this facility met my needs. It was kept clean and the staff was always accommodating.

Chassity G. en

Grado:

El cliente no dejó un comentario.

CARRIE A. en

Grado:

Made a reservation in March for a truck in May. Wasn’t called the day before ,like the Uhaul policy indicates. Uhaul cancelled my reservation without notifying me. Had to make another reservation for another day. Told Uhaul about my issue. They put in a ticket for complaint. Manager at store I had the reservation called me and talked to me as if I was stupid and was unaware of the Uhaul guarantee. Was told that ‘ if he gave $50 dollars to everyone who thought they deserved it, they wouldn’t have any’. Was also adamantly told that he was NOT giving me $50 in a very rude way. I have contacted and made a complaint with BBB and, after I close my storage bill, I will never use Uhaul again. I should get a complete refund. I doubt I will get even what is told in the policy. Buyer beware. Go with Penske instead.

Sarah C. en

Grado:

El cliente no dejó un comentario.

Jay R. en

Grado:

The team at this unit are so focused on customer service!! I actually had to wait a long time to get my rental set up, however the owner took care of everything!! I over heard other (appeared to be regulars) commenting on how much the enjoy doing business at this location.

Donna H. en

Grado:

Clean, well maintained, well lit

Donna H. en

Grado:

Great customer service

REBEKAH c. en

Grado:

I called to reserve a tow dolly to tow a vehicle, and I spoke with a call center, not the location itself (even though I called the local number for the location). The call center double booked the equipment, resulting in us being told that there wasn't one when we got there. The owner of the location said this happens all the time. Uhaul guarantees that the equipment you reserved will be on site, but this guarantee doesn't seem to mean very much.

Stephanie S. en

Grado:

Everything went smoothly and I had no issues

jamin r. en

Grado:

We rent trucks from this location a handful of times each year for the past ten years or more and they are always amazing. The truck I rented on Saturday, though, reeked of what smelled like wet dog -- so much so, that we decided to haul our costumes in another vehicle to avoid having them absorb the smell. The car smelled strongly of smoke as well (I assume, the previous renter). Even so, it was pretty rough. That truck need a ozone treatment of something.

Lori W. en

Grado:

Good service.

David W. en

Grado:

The service was impeccable and timely.

Parnell F. en

Grado:

El cliente no dejó un comentario.

Bobby S. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

El cliente no dejó un comentario.

Darren B. en

Grado:

Mobile app didn’t work for check in

bill o. en

Grado:

El cliente no dejó un comentario.

Jordan F. en

Grado:

El cliente no dejó un comentario.

dawn d. en

Grado:

very helpful (female) associate; walked through storage bldg., responded to questions on overnight drop-off (subsequent day)

Antonio G. en

Grado:

Our experience at Uhaul was EXCELLENT!! We used the trucks, storage and helpers several times during our move. ALL WERE professional and great help!!! I highly recommend this location to anyone who wants an efficient and pleasant move experience!!

Holly D. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

Great customer service, quick and professional check in and out. Friendly and easy to work with.

John H. en

Grado:

Make sure to include a dolly with purchase of a truck. They forgot my dolly on my reservation for a truck.

Eugene B. en

Grado:

El cliente no dejó un comentario.

Kenneth G. en

Grado:

Well run and modern. Great employees.

Chuck B. en

Grado:

El cliente no dejó un comentario.

Kenneth G. en

Grado:

Very modern facility and professional staff.

virginia b. en

Grado:

Aaron brought my boxes to me and waited while we unpacked them she did a great job !! Very happy with my experience with uhaul Eunice was very helpful too!!

howard u. en

Grado:

El cliente no dejó un comentario.

Drue D. en

Grado:

El cliente no dejó un comentario.

Angela B. en

Grado:

El cliente no dejó un comentario.

DAVID P. en

Grado:

El cliente no dejó un comentario.

RON P. en

Grado:

El cliente no dejó un comentario.

BARRY D. en

Grado:

Very professional service.

Peter H. en

Grado:

El cliente no dejó un comentario.

daniel w. en

Grado:

El cliente no dejó un comentario.

Ronnie J. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

If you do not have a dolly for appliances you need to let someone know. I am in the process of selling my house and not having a dolly that I reserved almost a week before is unacceptable. It ruined my experience.

Kristen T. en

Grado:

El cliente no dejó un comentario.

terry p. en

Grado:

El cliente no dejó un comentario.

NICK D. en

Grado:

El cliente no dejó un comentario.

Elissa W. en

Grado:

I had a fantastic experience from start to finish! I even needed to upgrade to a larger unit partway through my rental period and that was no problem :)

Doug W. en

Grado:

El cliente no dejó un comentario.

Clyde D. en

Grado:

It is the best uhaul place in our city!

KELLY W. en

Grado:

El cliente no dejó un comentario.

Douglas S. en

Grado:

El cliente no dejó un comentario.

Alberta D. en

Grado:

Very helpful

Matthew S. en

Grado:

Overall a great experience!

Anna H. en

Grado:

It was easy and convenient!

Gustavo M. en

Grado:

El cliente no dejó un comentario.

Tom C. en

Grado:

When customers are backed up at the main desk either have manager support or schedule more workers.

Johnny E. en

Grado:

El cliente no dejó un comentario.

Ralph W. en

Grado:

El cliente no dejó un comentario.

Doug W. en

Grado:

El cliente no dejó un comentario.

MICHAEL R. en

Grado:

I've rented trucks from the same location several times. This last time , when checking out, an employee told me I had damaged the back bumper, or something, but there was no charge because it wasn't "hanging ". What ever that means. Told him I didn't, but he insisted I did. I went out and had a look and saw nothing! Kind of pissed me off.

Donald K. en

Grado:

El cliente no dejó un comentario.

Robert R. en

Grado:

Judy was excellent. Show me how to get in and out. She is a great representative for your company.

Stephen S. en

Grado:

I have rented haul trailers and trucks many times from this facility. They are always great for providing equipment and service. I am presently renting a month to month storage space.

sandy s. en

Grado:

Early Monday morning return, no drama, took about 3 minutes! Thanks!

Shawn S. en

Grado:

Would be nice to be able to simply drop a rented trailer and do the return check in via the app, even during working hours. Would save waiting in line when busy.

MARVINE G. en

Grado:

I wish I had gotten the young man's name that assisted me and my husband. He was excellent! He was patient and his knowledge of the services was exceptional! Your facilities are clean and well lit!

ANDREW S. en

Grado:

El cliente no dejó un comentario.

sam n. en

Grado:

El cliente no dejó un comentario.

Daniel O. en

Grado:

El cliente no dejó un comentario.

Gerlinda P. en

Grado:

El cliente no dejó un comentario.

JAMES H. en

Grado:

Everyone does an exceptional job

Katrina C. en

Grado:

El cliente no dejó un comentario.

Donald C. en

Grado:

No issues what so ever. Very nice and no hidden cost popped up. Uhaul did well for me

Teena D. en

Grado:

Truck was damaged on the outside heavily and driver door was difficult to shut. Also the truck was severely out of alignment and power steering was awful. It was hard to manage on the road.

roger c. en

Grado:

Fast courteous service. Recommend the pre check in option. I was in and out in less than 20 minutes. Two thumbs up!!

Wayne W. en

Grado:

Rental truck I request did not arrive at the location. I drove 20 miles to another location and added 40 extra miles to the rental at 89 cents a mile that adds up. Not happy with that. To their credit the equipment was clean and ready to go.

Wayne F. en

Grado:

El cliente no dejó un comentario.

Doug W. en

Grado:

El cliente no dejó un comentario.

Jordan L. en

Grado:

These guys are great!!! Good quality people!!!

John J. en

Grado:

Doughnuts and coffee at the door LOL otherwise a friendly and efficient location

Lisa H. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

This is the largest U-Haul site I have used.

Deborah C. en

Grado:

El cliente no dejó un comentario.

Amanda G. en

Grado:

El cliente no dejó un comentario.

Kirby P. en

Grado:

El cliente no dejó un comentario.

Richard P. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

Christine C. en

Grado:

El cliente no dejó un comentario.

Daryl R. en

Grado:

El cliente no dejó un comentario.

RON P. en

Grado:

El cliente no dejó un comentario.

Randy G. en

Grado:

El cliente no dejó un comentario.

Doug W. en

Grado:

Great location and very helpful employees,Their is no need for improvement,

Chris D. en

Grado:

It was perfect!

Daniel D. en

Grado:

El cliente no dejó un comentario.

Larry P. en

Grado:

El cliente no dejó un comentario.

marvin h. en

Grado:

Had electric brake controlls installed on my 2017 Ford Expedition. No one else in Johnson City really knew how to do the job. Done within time frame and price quoted with professionllism, expertise, craftsmanship - and with a smile.

Anthony P. en

Grado:

I have used this location multiple times, the pick up has always taken way to long with slow customer service. Need more attentive staff.

margaret s. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Nicole C. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

El cliente no dejó un comentario.

Lynn P. en

Grado:

Took notes on steering issues I reported.

Teresa D. en

Grado:

This location is awesome! The check-in and pick-up process was handled very professionally and in a very timely manner. At first, our light hook-up wasn't working and the staff went above and beyond to get us on the road. We are very appreciative and will go through this location again. Thank you!

cathy h. en

Grado:

Christian Glover was excellent .He was very friendly, helpful,and polite.We were in and out in no time.

Jeffrey F. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

El cliente no dejó un comentario.

Chad S. en

Grado:

El cliente no dejó un comentario.

gregory p. en

Grado:

The guys who helped me out were awesome

Doug W. en

Grado:

thank you for the great service

Constance S. en

Grado:

El cliente no dejó un comentario.

Dan K. en

Grado:

El cliente no dejó un comentario.

kathleen c. en

Grado:

i needed a cargo van so i made a list of 8 companies to comparison shop; Teresa at the 800 info line was so helpful and friendly i didnt need to bother calling the 7 other companies. Michael and Judy were most pleasant at the pick up/drop off location. the 9’ van i drove was an enjoyable ride, easy to handle. thanks for the great experience.

Matthew S. en

Grado:

Dropping off my truck and equipment was an easy process. Well pleased with how the system is set up.

Eileen F. en

Grado:

N/A the outfit in Johnson City was so impressive. There were clearly marked lanes of where to drop off truck and I never had to go inside. Curb side service 100%

Sherry K. en

Grado:

Nothing

sidney f. en

Grado:

This location was very unorganized. They could physically see they had two car dollies to rent but the computer system did not show any available to rent. A computer only know what its being told. Apparently as the car dollies were returned they were not logged back in as available to rent. I spent an hour at this location and had to give my information 3 or 4 times for the young man and help from his older co-workers to key into the computer system.

stephanie h. en

Grado:

N/a

Anthony M. en

Grado:

El cliente no dejó un comentario.

Garry B. en

Grado:

First rate customer service at this location

Justin D. en

Grado:

El cliente no dejó un comentario.

Richard J. en

Grado:

El cliente no dejó un comentario.

Karl R. en

Grado:

Nothing. Staff was very helpful and friendly.

Don c. en

Grado:

Very good experience

Don c. en

Grado:

All staff at this location have gone above and beyond! Very helpful, very clean!

Carl D. en

Grado:

El cliente no dejó un comentario.

Nancy S. en

Grado:

El cliente no dejó un comentario.

Cheryl N. en

Grado:

They didnt put appliance dollie on truck.

Rod W. en

Grado:

Well your web page made it difficult for me to get the right truck I wanted, it said there wasn't one available but the person I spoke with when I went to pick up the truck straightened it out. He was very good.

John C. en

Grado:

El cliente no dejó un comentario.

Jennifer B. en

Grado:

Let me begin by saying everyone was very nice and professional. My issue is when we called, we asked for a 7-point connection, with Brakes. And we told the person on the phone we have a 2008 Jeep Wrangler. When I arrived they had in their notes a 2018 year Jeep. They had to order the parts because the parts were not in stock. However I was told they did actually have the parts in stock for the 2008. As for the wiring, I was wired for a 4-point connection and the brake part had not been ordered. I will have to return tomorrow for the correction of the wiring from 4 point to 7 point. I will have to return on March 21st for the Brake portion of the job. I had plan to pick up the new camper after my first appointment, but as it turned out the dealer has agreed to hold the camper on their lot until March 21st after I the brake portion of the job is completed. As I state upfront, everyone was nice...I just wish you would have gotten the order correct the first time. Regards, Dave Bernhardt

charlie i. en

Grado:

El cliente no dejó un comentario.

bobby b. en

Grado:

El cliente no dejó un comentario.

Garry B. en

Grado:

Appears to be fine as is. Immaculate and well staffed.

Don c. en

Grado:

Zion was extremely helpful at the desk as was the assistant manager on Sunday when we unloaded. The facility was VERY busy, but well organized and clean.

Dean C. en

Grado:

A friendly text reminder to put gas back in the tank. I pulled into return and forgot to refill. Only used a little and there was a charge for it. The teck was cool...said i could take it to the gas station and fill it, but it would have been more trouble than it was worth. Having to navigate up the road to do a uturn and such. Overall, really good experience otherwise. Thankz for the help.

Edward P. en

Grado:

El cliente no dejó un comentario.

Edward P. en

Grado:

El cliente no dejó un comentario.

sam n. en

Grado:

El cliente no dejó un comentario.

Barney S. en

Grado:

You don't fix things that aren't broken!!!

Timothy S. en

Grado:

El cliente no dejó un comentario.

chyanne g. en

Grado:

I scheduled a week ahead. I didn't get the vechile that I reserved for whenever I came in this morning. The gentlemen that worked this were fine, though, the lady who worked the front desk was unprofessional and rude.

Ashlin F. en

Grado:

El cliente no dejó un comentario.

Bri P. en

Grado:

El cliente no dejó un comentario.

Clay W. en

Grado:

I ordered and prepaid for a 10 foot truck. The U-Haul website said there was one available. I was moving my son from Tennessee to Ohio. I was about 75% of the way to Johnson City, TN when I received a call from the person at U-Haul. He said he didn’t have a 10 foot truck to give me. I ended up in a much larger truck. He also said he wouldn’t charge me extra. When I got there, I had to pay $16.20 extra. I asked why I had to pay more and the person helping me said it was “different taxes”. Needless to say, my experience was not good. In addition, the seat was so uncomfortable, i could barely walk when I got back to Ohio because my lower back hurt so much. I got very little sleep and can barely walk today because my back hurts.

Michael C. en

Grado:

El cliente no dejó un comentario.

JIM R. en

Grado:

El cliente no dejó un comentario.

Levi H. en

Grado:

El cliente no dejó un comentario.

JOE K. en

Grado:

Although the I was very happy with my experience renting the truck from U-HAUL I was surprised that there wasn't anything deviding the areas where we have to give our phone numbers and addresses. It would be nice if there was some sort of separation for some privacy when giving personal information so not everyone can see, or hear.

stefanie L. en

Grado:

Wonderful service!

Glenn R. en

Grado:

Quick hassle free rental in and out.

Rick W. en

Grado:

El cliente no dejó un comentario.

Stefanie L. en

Grado:

El cliente no dejó un comentario.

Amanda Ruth B. en

Grado:

El cliente no dejó un comentario.

Mack W. en

Grado:

El cliente no dejó un comentario.

Sarah R. en

Grado:

El cliente no dejó un comentario.

kris t. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Justin G. en

Grado:

6X12 trailer was dirty inside and smelled like an ash tray. Cigarette butts and trash on the inside floor - certainly not a surface I wanted to put my personal belongings on. I didn't notice until I was already back at home getting ready to pack, so just cleaned the inside myself with cleaner. I am a relatively frequent renter of u-haul and this was by far the lowest cleanliness I've seen.

Emily L. en

Grado:

Easy process to rent a unit and great customer service. The place is super clean. We feel really good about keeping our stuff here.

Khammany N. en

Grado:

Cheaper rates

Robert C. en

Grado:

El cliente no dejó un comentario.

shawn c. en

Grado:

El cliente no dejó un comentario.

Ingrid S. en

Grado:

El cliente no dejó un comentario.

Lynn H. en

Grado:

Fat, friendly staff. Check out and return we’re both quick, efficient processes and the rental truck was very good. Would definitely recommend. Thanks!

Dylan L. en

Grado:

El cliente no dejó un comentario.

RANDY B. en

Grado:

El cliente no dejó un comentario.

Terry C. en

Grado:

El cliente no dejó un comentario.

Christopher A. en

Grado:

Great group of people running this location. Quick and easy return as well as fast to get me in. Top notch service

Robbie H. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

Customer service was outstanding. Quick, professional and congenial. Equipment performed perfectly.

Jennifer B. en

Grado:

El cliente no dejó un comentario.

Cody M. en

Grado:

Better communication on contract and expectations

Brenda M. en

Grado:

El cliente no dejó un comentario.

Robbie H. en

Grado:

Very helpful and communicative.

Fredrick M. en

Grado:

El cliente no dejó un comentario.

Sherie Lynn S. en

Grado:

I

bonnie c. en

Grado:

Most helpful and provided solutions.

Michael T. en

Grado:

It is very clean and nice! Very impressive place.

Brittany H. en

Grado:

Proration. That is all...

Bonnie M. en

Grado:

All staff were great.

Bryan F. en

Grado:

Nice, friendly, and efficient service.

John C. en

Grado:

Dealt with Miss Judy, Mr. Jack, and a tall young man. All three were very courteous and extremely helpful. They are all knowledgeable and worthy of recognition.

Justin l. en

Grado:

The lafy that checked us put was very rude more then once the hole time we had tje unit

Marilyn B. en

Grado:

Always accommodating. Always busy. The housekeeping staff are amazing! The place is always neat and orderly! I could live there

Carmen H. en

Grado:

Thanks!

Kenneth F. en

Grado:

Folks are very friendly and attentive

Connie B. en

Grado:

Your Representative , a Mr. Green, had my reservation ready upon my arrival. He showed me several options and availabilities. Overall, it was a very professional and friendly experience.

Shelia K. en

Grado:

The staff was very accommodating very professional and I would definitely recommend my friends

Barbara J. en

Grado:

Great place to store your belongings! Always felt safe going to the storage facility and that is a plus. Thank you

Stephen M. en

Grado:

Zion has excellent customer relation skills, he was personable, professional, pleasant and went beyond expectations in assisting us.

Courtney L. en

Grado:

Easy to get same day service. Best price for storage in town

Norma L. en

Grado:

Awesome team! Awesome Service! Awesome experience!

Ben R. en

Grado:

Service was good, thanks. No complaints.

Tracy P. en

Grado:

This is my fifth time using Uhaul storage both in Johnson City and Panama city. Next time I need storage I will be back.

MARY G. en

Grado:

Very easy access, well lighted, very helpful, and accommodating staff. I have no complaints.

Timothy P. en

Grado:

All was good

Carloyn M. en

Grado:

For over a year the Uhaul facility was clean and staff was awesome to work with. Thanks!

Jayne M. en

Grado:

The equipment staff in L.A. did not properly secure my vehicle to the tow dolly. They failed to secure tire straps to the wheels resulting in a delay in the second day of travel,

Bria W. en

Grado:

the were very understanding of the reason we got behind in payment. was allowed to make a partial payment then pay balance when monies was available. The store manager was very helpful. will use again

john h. en

Grado:

Wish we had used you to move us! Great experience with your company!

Randal B. en

Grado:

Very nice facility and access was easy and convient.

ROBERT N. en

Grado:

N/a

Ray C. en

Grado:

No outside accessable units, had to load through a single access point.

Koreen K. en

Grado:

Amazing facility!! Large clean and organized!!! Staff are so helpful and they actually answer you calls!! Thank you

hannah s. en

Grado:

It was a great facility. My only comment was there was no prorated price cause I did not use the full month.

MICHAEL H. en

Grado:

The store needs to update the in-house data system. Every time I went to pay my bill the computer system wasn't working. The staff were very rude at times and I felt like it was wrong.

Ralph J. en

Grado:

The staff was knowledgeable and very helpful. The facility was immaculate. It was a wonderful experience.

Ralph J. en

Grado:

The staff was knowledgeable and very helpful. The facility was immaculate. It was a wonderful experience.