Comentarios del cliente para U-Haul Moving & Storage of Inkster

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Inkster

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

TIMOTHY B. en

Grado:

Top notch service !

Wael A. en

Grado:

El cliente no dejó un comentario.

Gwyneth F. en

Grado:

1. I asked for a van or truck that could seat three. You said I would get a truck with a bench seat. The truck I got had two regular seats and a tiny jump seat in the middle. Both of the passengers were handicapped and the one who ended up in the middle was in a lot of pain due to the lack of legroom. 2. No one told me there would be an extra fee for returning the truck after 5 PM -- they told me I needed to return it by 6 PM, which I did (you texted me a message about this extra fee only after I dropped off the truck). 3. You texted a link to my cellphone -- the link took me to a webpage that did not work.

Faraj S. en

Grado:

The truck was 180k and was shaking alot

Jagdishkumar P. en

Grado:

El cliente no dejó un comentario.

Antoinette S. en

Grado:

Charged for fees that was not accurate. Highly upset because dishonesty in business is not a good look.

Daquondontreall- H. en

Grado:

El cliente no dejó un comentario.

Tiara H. en

Grado:

El cliente no dejó un comentario.

Maher A. en

Grado:

After hours drop off took too long to check in and get a receipt.

Muhammadasif Z. en

Grado:

Excellent Service - all in few minutes. Just amazed!!!

Gerardstewart W. en

Grado:

El cliente no dejó un comentario.

Jon K. en

Grado:

Awls good

Geraldine M. en

Grado:

The pickup I rented needed to be serviced. The engine light was on at the time of rental. If something had gone wrong with that particular vehicle while entrusted to me , U-haul could have easily blamed fault on me for damages.

Andrew B. en

Grado:

Not necessarily this location specific but this was the 3rd location I had to visit to pickup the truck Uhaul had promised me was available. They cancelled and re booked 2 seperate times putting us behind on our work for the day. Very careless mistake on Uhaul logistics and poor planning by whoever was in charge of this

Shahnaz B. en

Grado:

Great and fast service, thank you.

William M. en

Grado:

El cliente no dejó un comentario.

Janet B. en

Grado:

El cliente no dejó un comentario.

Yvonne S. en

Grado:

Every thing was excellent!!!

michael F. en

Grado:

We did not know how much gas to leave in tank we just put in what it had to begin with.

Barbara S. en

Grado:

The truck ran terrible, put this truck in the shop for tune up

Mary S. en

Grado:

El cliente no dejó un comentario.

George B. en

Grado:

Had a real problem getting my deposit back, they didnt seem to know what they were doing, they knew I was owed the deposit, but couldnt figure out how to return it.

Phillipw J. en

Grado:

Great Service

RIchard M. en

Grado:

El cliente no dejó un comentario.

Criag M. en

Grado:

I think I parked my return in the wrong place , the parking lot could be a little better marked. But overall this was a good value and trouble less trip Way to go U-Haul

Nakisha W. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

Helpful crew working there.

Laura H. en

Grado:

El cliente no dejó un comentario.

Daniel G. en

Grado:

El cliente no dejó un comentario.

Christine D. en

Grado:

You guys need to give me my $90 back and pay my Overdraft fees you are Full of Crapp! I wouldn't recommend y'all to my dog! I want My Money U are Liars.

gerald L. en

Grado:

El cliente no dejó un comentario.

Sachin P. en

Grado:

El cliente no dejó un comentario.

Sal H. en

Grado:

Not much

David Y. en

Grado:

Returned a day early was not compensated which I was told by pick up site we should be. Cost ended up higher then quoted when booking on line

john H. en

Grado:

Great service on a last minute move. Only $70 for the truck! Our movers cancelled last minute and now I’m glad they did because I saved a bundle with UHAUL!

rebecca M. en

Grado:

El cliente no dejó un comentario.

VIRGINIA W. en

Grado:

El cliente no dejó un comentario.

Johnraymond F. en

Grado:

El cliente no dejó un comentario.

robert w. en

Grado:

first time using U-Haul.. it was an experience for sure . we rented a truck and a storage unit .. the ladies behind the desk were very patient and even training a new person at the same time..

jeanette w. en

Grado:

Clean units, never had any issues. Staff was very helpful and always courteous. Manager helped me so much with a couple of problems. Thank you Inkster UHAUL. Sincerely Jeanette Williams

Tasha G. en

Grado:

Staff was helpful and nice.

JOSEPH T. en

Grado:

I won't go into the overpriced facility. I was there far too long....and spent $5600.00 while there. There were other issues, but it is what it is.

KANDETTE W. en

Grado:

My storage stay was good

Keiona G. en

Grado:

Great customer service!

reka d. en

Grado:

Service manager was very helpful and courteous.

Trisha J. en

Grado:

On the phone I was told that I would be able to drive up to my unit. However, come to find out that is not an option after 6:55 p.m. I was also told it was an elevator which was not the case.

Ahzhineke H. en

Grado:

This Uhaul facility is great. Never had any problems.

Shirley S. en

Grado:

This facility is one of the best ever used. Secure, clean and easily accessible during business hours. The staff was professional, but very friendly and always responded to any concerns positively.

Connie S. en

Grado:

See reply letter

john g. en

Grado:

Wait time was a bit long

Michael B. en

Grado:

Smooth experience

Linda S. en

Grado:

Getting a hold of someone at the actual location is impossible and when you leave a message for a return call no one returns call. Customer service was awful!!!! Facility was just fine!

CONNIE L. en

Grado:

I thought the Mgr Shanon was extremely help full with resolving issues on my rental unit. I’ve done business for many year with U-haul . The manager and staff of Inkster has insured my return .

Connie S. en

Grado:

Employees are very nice and helpful

JOHN S. en

Grado:

Management and staff are not properly trained to handle issues. They do not tear customers with respect.

Traycee J. en

Grado:

Over charge myself. The man name Richard who works there went out to the truck with me and initial showing that the gas and mileage was not accurate I was charged and extra $8.25 when I had putting mo

KENNETH J. en

Grado:

A perfect experience. The young men i dealt with early in the morning were courteous , knowledgeable, and had me in and out. In addition, the facility is first class.

YOLONDA C. en

Grado:

My unit flooded and I’m awaiting my insurance adjustment voucher. So sad and inconvenienced. I’m very bothered by this whole encounter and having to pay every month for all my belongings to be ruined!

Lakisha W. en

Grado:

I had an excellent experience. Every time I came in it was continuous. No one never changed, day to day. The staff here has the some of the best people working here. Great job Inkster U Haul...

gray w. en

Grado:

Great experience and very helpful. I would recommend U-Haul to everyone. Thank You for all your help.

Katherine S. en

Grado:

Thank you for your good and friendly and helpful service

Janelle W. en

Grado:

Great customer service! Mr. Jeff F. went above and beyond his job to make my move as easy as possible. He should give lessons on how to give great customer service. Thanks U-haul and Jeff!!

pamela l. en

Grado:

I had a problem with having to pay after office closed...No 24hr. access was a real problem for me

SHARON C. en

Grado:

We used this storage facility for a few years, NEVER HAD A PROBLEM!!! Customer service was always pleasant & professional. Recommend this facility HIGHLY!!!

Shaina J. en

Grado:

Good service, no issues. Hours were okay, and times when I didn't have my swipe key, I was able to be let in by the staff! Great location all in all.

YOLANDA R. en

Grado:

They are fair with everything they are curious to everyone

mercedes m. en

Grado:

Thank you guys so much for everything. You guys are wonderful. Can’t wait to be a customer in the future with you guys as well whenever it is needed.

THOMAS M. en

Grado:

Very satisfying

charsetta w. en

Grado:

Excellent Service

Diane t. en

Grado:

My move went smoothly and would use a Ubox again.

Micheal M. en

Grado:

Drive inside to storage units should be longer to access than 7:00p.m.

FELICIA p. en

Grado:

Very helpful!

Janet G. en

Grado:

Staff were very helpful. Definetely would use again and recommend

DAMUS V. en

Grado:

Your service was above average. All questions were answered in a polite and businesslike manner.. THANK YOU VERY MUCH.

nicholas h. en

Grado:

Katy at the Inkster location was wonderful! She was very professional and knowledgeable, and gave me quick service. You should give her a raise!

Vanessa M. en

Grado:

Happy

Lyle Y. en

Grado:

Only complaint I have is the rental fee is over priced.

TARA T. en

Grado:

The staff were very personable and professional. I would definitely recommend to a friend.

KENTRAIL F. en

Grado:

..

Gayle Y. en

Grado:

You said you could not deliver Upods as contracted because of broken truck. We were told to find/rent truck to get Upods. We refused as we’d paid for delivery. You figured it out. Added stress to day

Mahasin A. en

Grado:

The customer service at U haul in Inkster Mi was excellent very efficient on the phone and in person

eldora r. en

Grado:

entry cards should be improved it took several swipes before they activated the door to enter

SHIRLEY D. en

Grado:

Delivered uboxes and picked up empty ones in timely manner.

shirley s. en

Grado:

Found the employees to be friendly, courteous and knowledgeable. Very helpful in picking unit for my needs.

GREGORY P. en

Grado:

I was very surprised at the lack of follow up after (9) yrs. I closed out my unit, in-person on July 31st and the responsibility of management to close out the account "timely" wasn't carried out.

JOANNE T. en

Grado:

Beautiful staff

MAHMOUD J. en

Grado:

I stopped the service and still receiving calls from them to pay my rent even though it was stopped long time ago

michael r. en

Grado:

The place and people were great and helpful. I only wish it was 24hour access to the storage. I so would recommend to anyone.

SANDRA O. en

Grado:

Note to Corporate Office. Consider capability to take name & phone # of caller & get back to them rather than wait time of 20+ minutes to speak to the representative. Thanks

JAI S. en

Grado:

I didn't like the fact that I started at one price, to only have an increase in rate. I believe that my rate should have stayed the same as the original contract, being I never signed a new contract.

Yonandah N. en

Grado:

I will use this location again

RYAN P. en

Grado:

The lighting was horrible after 5 mins the lights in my unit would turn off and id end up trying to move stuff in the dark, falling and tripping and hurting myself. I will never use uhual ever again.