Customer Reviews for U-Haul Moving & Storage of Idaho Falls

4,007 comentarios

1091 Northgate Mile   Idaho Falls, ID 83401
(Load/Unload Indoors)

(208) 524-3585

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(208) 524-3585

1091 Northgate Mile
Idaho Falls, ID 83401
(Load/Unload Indoors)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everyone was friendly, amazing customer service.

JACOB S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS H. 
Clasificación:
5.0

Don't let your customers wait too long. And when you do finally help the customer, don't try to help someone else in the middle of it. We were at the front counter and finally got the help we needed, but then mid-conversation, he left to help a previous customer. Was a little frustrating but nothing to get too upset about.

JOSUE C. 
Clasificación:
5.0

The person that helped me was great, it was a very positive experience.

DAVID G. 
Clasificación:
5.0

Keep up the good work.

FRANK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN L. 
Clasificación:
5.0

The pickup was a 2 wheel drive Chevy Silverado. Late truck in great shape. Excellent to drive. The check in and check out was handled by Blake and did an excellent job getting me in and on my way. This is the second time I've rented from them. Did I mention this rental took place on a Saturday

JOSHUA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

Everyone was very helpful and professional. It's really nice to go into a business and everything goes smoothly. Thank you to at u haul.

WILLIAM H. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARIANA M. 
Clasificación:
5.0

Staff called to make sure I was okay after their trailer did not make it back by the due time. They really extended the contract, and we're very workable. I will use this facility again when I move in the future.

JEFFREY H. 
Clasificación:
4.0

The employee that helped me was very polite, professional, and efficient.

DANIEL B. 
Clasificación:
2.0

I didn't even move in. Way to inconvenient for an old lady to pack all my things up stairs and down hall. I needed to be able to drive up to door and inload

LAURALEE V.  |  Online Move In 
Clasificación:
5.0

Staff was friendly and helpful.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW W. 
Clasificación:
4.0

keep it up

GREGORY A. 
Clasificación:
5.0

People were helpful.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrew Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAXTON ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenza Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aloura T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN R. 
Clasificación:
5.0

The Staff has been great ! They are always ready to help with what ever you need to make your experience the best ! I m very pleased with Kris & his staff ! Thanks again for all your do !

nancy m.  |  First Impressions 
Clasificación:
2.0

Never rented from U-HAUL. I live 900 miles away. What are you smoking?

MATTHEW M. 
Clasificación:
2.0

This particular storage unit is a converted truck bed. The unit is fine but the problem is that the opening latch lever where the lock goes is now at ground level (on the regular truck, it is at waste level). Being at ground level it is very difficult to lock and unlock the lock. The opening latch lever on mine also had to be pushed down to get the lock holes to line up. This is difficult for one person while locking at the same time. I would not recommend a unit with this lock location to anyone.

DARYL L.  |  First Impressions 
Clasificación:
5.0

The staff member who checked us in was extremely helpful and professional! Great customer service! Will definitely come to this location again when we need a local trailer for the day!

JOE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARYL L.  |  First Impressions 
Clasificación:
5.0

Great place friendly helpful staff

Joshua W.  |  Overall Experience 
Clasificación:
4.0

Good, prompt service, good equipment....lower prices are always welcome.

JACK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirsten N. 
Clasificación:
4.0

It was affordable very well kept and I got prompt reminders so I wasn't late on my payment, I would for sure rent there again.

Charles B.  |  Overall Experience 
Clasificación:
5.0

The service from the 1st phone call to reserving equipment to showing me how to use it to dropping item off 700 miles down the road went flawlessly.

KRISTINE C. 
Clasificación:
5.0

The best uhaul location I have ever been to.

Kevin V. 
Clasificación:
5.0

Check engine light was on.

JORDAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg L. 
Clasificación:
3.0

Place was good, overpriced compared to home depot rental charging by mile

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANCE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY KEITH C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gordon W. 
Clasificación:
5.0

Couldn't have asked for a better, smoother experience!

BRETT GORDON B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Olivia S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JASON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PARKER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
2.0

Don't put dollies and blankets on a truck when the customer doesn't want them. Your trucks have less space than advertised because of it. They are in the way.

JASON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Parker T. 
Clasificación:
5.0

The staff at this uHaul location went above and beyond to make our move as easy and successful as possible. They answers numerous questions and have helpful suggestions. We would definitely use them again.

PHILLIP S. 
Clasificación:
5.0

very helpful and efficient

Mark T. 
Clasificación:
5.0

Great store. Very customer oriented

KIRT H. 
Clasificación:
5.0

Single mom everything that could go wrong went wrong during my move…..(not involving uhaul) but when I was attended by uhaul members they helped me and made sure that everything ran smooth for me at least with them. ¡Gracias!

CYNTHIA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAIME F. 
Clasificación:
5.0

You guys are very awesome and ty

JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY M. 
Clasificación:
2.0

El cliente no dejó un comentario.

KEITH K. 
Clasificación:
5.0

So easy to return the truck, and very fast and friendly service!

JENNIFER M. 
Clasificación:
5.0

It's always been nice and friendly.Thank You

frank p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni M. 
Clasificación:
1.0

I received multiple calls from this location asking me to return the trailer early so that another customer could rent it. I was told by the pick up location that I could get a refund of some of my money if we had returned it earlier. My goal was to do this. However, the representative at the Idaho Falls location said we wouldn't get reimbursed to return it early but he had the audacity to call numerous times to ask me to bring it back early so they could get more money from another customer. Very disappointed in the business ethics. The contract date and time is there for a reason. I won't be using this location for future business.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY G. 
Clasificación:
5.0

Top notch service!

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERIC G. 
Clasificación:
5.0

The store manager was very accommodating and kind- great customer service. I would definitely recommend this location because of the manager - Kris, I believe is his name!

Nicole K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

IRA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harley O. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATELYN D. 
Clasificación:
4.0

N/C

THOMAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine A.  |  First Impressions 
Clasificación:
5.0

The employees are very professional and confident! They were courteous and helpful! I'll rent again and I'll let my friends know that!!! Gracias

CLINTON N. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN S. 
Clasificación:
1.0

Have your employees inspect the truck when going out and back in, NOT ME when I'm paying you 200 effin dollars to rent it, fill the damn gas tank in the truck up, (had a quarter tank when I picked it up), truck wondered all over the road while driving, clanking sound when going from park to drive or reverse, WILL NOT RENT A U-HAUL EVER AGAIN!!

GAVIN D. 
Clasificación:
3.0

El cliente no dejó un comentario.

jeffery N. 
Clasificación:
5.0

Awesome staff! General manager is a great person!

TRACY O. 
Clasificación:
5.0

Picking up and returning the truck was the easiest thing about my move. Moving is so stressful but, this location was very easy to work with. Thank You

TAUSHA Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

PETER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy S.  |  First Impressions 
Clasificación:
5.0

The bridgeport,ct uhaul location didn't put any pads in the contaiy

GARRET RANDOLPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANA D. 
Clasificación:
1.0

The truck first off had a soda can in the cab. Was it cleaned? Unsure. The truck's alignment was very off. Driving the wheel had to be turned strongly against the left to go straight. The plug ins did not work in the car having the phone die which was our decide for directions. Very upset about the whole experience.

Nathan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
3.0

ONE EMPLOYEE TO DO THE HECK OUT PROCESS AND TWO OTHER EMPLOYEES NOT BEING ABLE TO CHECK ME OUT

HENRY B. 
Clasificación:
5.0

Excellent service!

Brendan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR C. 
Clasificación:
5.0

Nothing I can think of. Luis was Great!! It was very easy and convenient. I'm ow where to immediately go if I ever need a trailer again for something.

Michael A. 
Clasificación:
4.0

Initial customer service was confusing.

Terrence H. 
Clasificación:
5.0

The Uhaul person, a rather nice guy, quickly checked the truck in when I let him know I was there to return it. Easy-Peasy. In-Out in less than 10 minutes.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY B. 
Clasificación:
3.0

Upon returning the call equipment I was told The computer system was not working properly therefore my final rental receipt would be emailed to me. As of writing this survey r

robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonell C. 
Clasificación:
5.0

Kris was awesome, fast & efficient. I am very happy I chose to rent my storage facility from Uhaul.

Kayla A.  |  First Impressions 
Clasificación:
5.0

They were great. They answered all my questions and did great work on my van.

Andrew H. 
Clasificación:
1.0

Don't try and blame a customer for having a blown fuse on a brand new pickup as the reason for your beat to shit trailer having a busted taillight that doesn't function. Especially after confirming that all of the fuses are in working order. My first experience the day before on the weekend was excellent, both of the two staff that helped me were polite, professional, and helpful. The next day when I had to rent a different trailer for my return trip was a complete 180. Condescension, rudeness, and incompetence topped off an already bad day. I will not recommend this location to anyone due to the piss poor service and attitude of it's weekday staff.

STEPHEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUN G. 
Clasificación:
5.0

Service was great. Staff were friendly, helpful, informative. Work was done well and quickly. I'll be back!

lisa C. 
Clasificación:
5.0

You have great products and even better employees. Just keep doing what you're doing.

Nathan F. 
Clasificación:
5.0

The local staff were really AWESOME. The wait for a phone was terrible and then it was not a local person...

FRED S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS W. 
Clasificación:
4.0

More availability for customers of items to rent..too much checking every place only to find one available.

scott K. 
Clasificación:
5.0

Very helpful and so nice and welcoming.

Edwin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS R. 
Clasificación:
5.0

Very friendly and knowledgeable employees. ¡Gracias!

TERRI B. 
Clasificación:
4.0

Only thing wrong was the key was difficult to get out of ignition intermittently

DIANNE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARJORIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra I.  |  First Impressions 
Clasificación:
5.0

Only comment is rental rates are competitively high in relation to other local storage units. Especially for 161 sq-ft of outside unsecured access.

Henry H.  |  First Impressions 
Clasificación:
4.0

They were timely with the move in paperwork, very clear about the process to enter bldg after office hours. They noted all fees associated with late payments offered auto withdrawal options, other payment options. Thanks Uhaul

Charles B.  |  First Impressions 
Clasificación:
4.0

It's a nice unit and your staff are nice, I knew the old manager Karl he did a good job. Chris is also doing a good job there are a lot of people there I'm not sure all of their names but I have never seen anyone their messing around or not working. I would say that store has a good staff.

Jared B.  |  First Impressions 
Clasificación:
4.0

Good staff and good company.

Charles C.  |  First Impressions 
Clasificación:
4.0

The staff at Uhaul in Idaho Falls was extremely helpful and friendly.

YVES C.  |  Online Move In 
Clasificación:
5.0

Thanks for the good service and clean, safe storage space!

Hilary T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelica B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J.  |  First Impressions 
Clasificación:
4.0

Thanks for your help in my time of need

James F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany W.  |  First Impressions 
Clasificación:
5.0

I was very blessed to be in the facilities.very caring!

Annie M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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