Customer Reviews for U-Haul Moving & Storage of Hobbs

999 reviews

101 W Navajo Dr   Hobbs, NM 88240
(Next to Tractor Supply)

(575) 397-0187

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(575) 397-0187

101 W Navajo Dr
Hobbs, NM 88240
(Next to Tractor Supply)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Azucena D.  |  Overall Experience 
Rating:
5.0

I have worked with this location for several years now and they are to notch

SHANNON W. 
Rating:
5.0

Employees were amazing and helpful! Very clean center

NATHON A. 
Rating:
5.0

Thank you so much. I would recommend u haul storage . Very clean a d safe

Patricia C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATE Q.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Erick D. 
Rating:
5.0

Customer did not leave a comment.

CELIA K. 
Rating:
1.0

Had car hauler less then 24 hours and still had to pay 155.00 when I could have rented it for a day for alot less. Had to pay 93.00 for a uhaul that I did not get or use. Kinda think that was fraud. Will dispute with bank on monday.

DALLAS H. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

Super friendly and super clean store! They won't give me a job even though they've been hiring for over a year now, but I would still recommend them.

Dorothy Ann B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Louis C. 
Rating:
5.0

Customer did not leave a comment.

JOHN J B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Celica G. 
Rating:
5.0

All of the U-Haul staff were very helpful in securing our rental.

SHERRY S. 
Rating:
4.0

Please be more upfront with customers about there deposit returns. I wasn't happy that I was told that I would get it back at drop off and then to find out I now have to wait for a check (who knows how long that will take).

Robert E. 
Rating:
5.0

Customer did not leave a comment.

Sergio C.  |  Overall Experience 
Rating:
5.0

The staff at my uhaul are always friendly and helpful

SHANNON W. 
Rating:
5.0

Customer did not leave a comment.

karlie O. 
Rating:
1.0

Don't lie to customers.

JAYLON R. 
Rating:
4.0

Great representation as an agent for a the terrible and undeserving corporation that is U-haul. Just know I only use you because there are no other options. Piss off

Jason A. 
Rating:
3.0

Customer did not leave a comment.

Terrance S. 
Rating:
5.0

The employees that assisted us were very courteous and knowledgeable. We have no complaints..

ERIK S. 
Rating:
5.0

Customer did not leave a comment.

ADOLFO F. 
Rating:
4.0

Staff was very helpful, courteous and kind. They polite and assisted to make sure I was comfortable with ability to get in and out of facility when needing to.

Sharon S.  |  First Impressions 
Rating:
5.0

Customer service was great. Everyone was friendly and helpful.

ANDRIKA R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT F. 
Rating:
5.0

Customer did not leave a comment.

Terrel N.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

All great service

MANUEL C. 
Rating:
5.0

Customer did not leave a comment.

GLEN D. 
Rating:
5.0

Very quick to help us return the equipment,

TERRENCE S. 
Rating:
5.0

Customer did not leave a comment.

Thomas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD I. 
Rating:
5.0

Customer did not leave a comment.

MONIKA S. 
Rating:
5.0

More employees

ALEXANDER G. 
Rating:
5.0

Customer did not leave a comment.

Jeffery W. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUEZETTE B. 
Rating:
5.0

Customer did not leave a comment.

KERRY P. 
Rating:
5.0

Customer did not leave a comment.

KRISTEN M. 
Rating:
5.0

Customer did not leave a comment.

BRAD G. 
Rating:
5.0

Customer did not leave a comment.

NORMAN D. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
4.0

Customer did not leave a comment.

Teresa H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDWIN M. 
Rating:
4.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

MARY F. 
Rating:
5.0

They went out of their way to serve me

DIANE W. 
Rating:
4.0

Customer did not leave a comment.

benny Y. 
Rating:
5.0

Customer did not leave a comment.

Michael K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

CELINA N. 
Rating:
3.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
4.0

Customer did not leave a comment.

Lottie W. 
Rating:
5.0

Customer did not leave a comment.

ANGEL P. 
Rating:
5.0

Customer did not leave a comment.

SHERRIE M. 
Rating:
5.0

Customer did not leave a comment.

OSMANY A. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY G. 
Rating:
5.0

Customer did not leave a comment.

STANLEY JOE R. 
Rating:
5.0

Customer did not leave a comment.

Kenneth A. 
Rating:
5.0

Customer service was excellent... the young man did great!!!!!

STEVEN E F. 
Rating:
5.0

Customer did not leave a comment.

Jacob S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAVIER F. 
Rating:
5.0

Customer did not leave a comment.

Gloria E.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robin B.  |  First Impressions 
Rating:
5.0

Enjoyed the entire process from the pickup to the drop off. The truck I rented was clean and ran smoothly for the entire trip.

LARRY J. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS L. 
Rating:
5.0

Keep the good work up?👌

JOHNNY R. 
Rating:
5.0

Customer did not leave a comment.

Shane M. 
Rating:
4.0

Awesome staffs. Thank you

Joe Mar C. 
Rating:
1.0

The truck that was rented has an electrical issue, so they couldn't give the the tow dolly. Instead of helping us find a solution to our problem, they threaten to call the police on us.

chris M. 
Rating:
5.0

Very welcoming with GREAT BIG SMILE.👍👍👍

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

tammie B. 
Rating:
5.0

Customer did not leave a comment.

SEAN R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
1.0

Ur employee Alesha was rude and not only that I never did see or take picture of the odometer or did none of that when I had to check in to pick it up she was concerned why I needed so big of a truck none of her buismess she wasn't paying for it so yeah I should have done all that when I picked it up

ESTEBAN C. 
Rating:
5.0

None

JAMES F. 
Rating:
5.0

The whole process was easy and the customer service was top notch.

Sheena C. 
Rating:
5.0

Love this place. They helped me with every need.

JEREMY S. 
Rating:
5.0

Nothing, the service is great.

Joel O. 
Rating:
5.0

Customer did not leave a comment.

IVONE R. 
Rating:
5.0

Customer did not leave a comment.

TODD D. 
Rating:
5.0

Lexi and the rest of the ladys did an excellent job!!!!!8

ROBERT REID F. 
Rating:
1.0

This was the 2nd rental in a month from this location and we had nothing but trouble with the reservation, and then the truck. Costing so much more in the cost of fuel and the extra time needed for the rental.

KENNETH R. 
Rating:
5.0

Excellent customer service.

Robert F. 
Rating:
5.0

Nathan did a superb job getting me squared away as soon as i arrived to turn in my trailer. The trailer worked great, was just the perfect size for my needs, and worked flawlessly- a real bargain!

RONALD A L. 
Rating:
5.0

The workers at the call Distribution center located in El Paso Texas who called me to let me know about my equipment, we're extremely rude and mean to me. Gisela was aggressive and over the top with me. I tried to get in contact with her boss Bianka who never returned any of my attempts to contact her. I am extremely dissatisfied with the customer service that was provided to me as they were mean.

Lauren S. 
Rating:
4.0

Check the truck to make sure there are no leaks when it rains. I have water damage to several items from the roof leaking during my move.

JASON B. 
Rating:
5.0

Customer did not leave a comment.

Chester H. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
3.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

STEFANIE S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

TONY W H. 
Rating:
5.0

It was every friendly ,there very good.

Juan V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pam S. 
Rating:
5.0

Everyone I have seen have been very friendly and helps.

DANA B. 
Rating:
5.0

the physical location is very nice and seemingly enough inventory. the prices here are about 25% higher than Carlsbad, so i will warn my contacts about this....overall value is marginal

ARUN S. 
Rating:
5.0

The ladies were Great and very knowledgeable about the trailer I rented!!!! Thanks again! I will be back!!

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Shenavia T. 
Rating:
5.0

Customer did not leave a comment.

seth T. 
Rating:
5.0

T

ASHLEY H. 
Rating:
5.0

Customer did not leave a comment.

Danny E.  |  First Impressions 
Rating:
5.0

Excellent service especially from the general manager at Hobbs Uhaul She made sure everything went well from the beginning and end of trip. I called her after hours and she was still as friendly and helpful as if she was still at her office. No improvement needed. Very satisfied with the service.

MANUEL A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER E. 
Rating:
5.0

Customer did not leave a comment.

Aaron P. 
Rating:
5.0

Customer did not leave a comment.

CAROL S. 
Rating:
5.0

Customer did not leave a comment.

CHANTEL B. 
Rating:
5.0

Customer did not leave a comment.

HUGO V. 
Rating:
4.0

The check-in process was not clearly explained to me. I turned in the keys to the truck prior to getting the pictures that were required so I was unable to take them. I did not know I would have to take pictures of the inside of the vehicle. It would've been much less complicated for me had that been explained during the rental process.

Ann N. 
Rating:
1.0

They tried charging me twice for mileage!!

Johnetta E O. 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA K. 
Rating:
5.0

Customer did not leave a comment.

Robert H.  |  First Impressions 
Rating:
5.0

We weren't sure if we were supposed to cut the zip tie that was on the lock/close mechanism so that could've been made a little clearer. But overall, awesome experience.

Rebekah T.  |  Online Move In 
Rating:
5.0

Service was excellent and fast and knowledgeable

Coby H.  |  First Impressions 
Rating:
5.0

Cleanest facility!!! Staff super nice and helpful—but only one guy working so it took a little longer but very pleased with his help.

scott c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ylsin N.  |  First Impressions 
Rating:
5.0

My sister will be moving to UHaul storage because of my experience. Very professional.

JAN R.  |  First Impressions 
No reviews have been submitted for this location.

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