Customer Reviews for U-Haul Moving & Storage of Heritage Park

247 comentarios

109 Harrison Bridge Rd   Fountain Inn, SC 29644

(864) 881-6154

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(864) 881-6154

109 Harrison Bridge Rd
Fountain Inn, SC 29644

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
No hay fotos disponibles
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The lockbox lock needs a little WD-40 on it, it's a little sticky. Otherwise great experience

Douglas R. 
Clasificación:
3.0

The first truck I was supposed to take had a check engine light on. The second truck had several damaged spots from a prior use. The first time I used the loading ramp the stop block broke free from the frame and the ramp pulled all the way out and was laying on the ground. I was able to get the ramp back into the vehicle. But it should have been out of service.

John E. 
Clasificación:
5.0

Trucks are parked a long distance from the office. Consider having pickup area closer to customer entrance. Otherwise, excellent service and experience.

Nicole P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen R. 
Clasificación:
5.0

She came out right when I pulled up and told me to drive to a more open part of the lot to drop off my trailer. She asked me if I had any problems and then disconnected and moved the trailer. Good experience.

Jared C. 
Clasificación:
5.0

Nothing to improve. Jessica was excellent in less than ideal circumstances. She was the only employee on-site at the time of pickup and had a line of customers waiting. She remained calm and worked through the backlog without taking short cuts. Each customer received courteous and dedicated service as quickly as she could work. Great experience because of Jessica.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

Good service. Simple. Check engine light was on when we got uhaul but all was fine.

Selina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
2.0

Communication!!!!!! Deliver when suppose to! Did not have a good uhaul experience. Wouldn't recommend u box over other companies. Also I was told one rate then it ended up being more. You wouldn't deliver the box until I paid then delivered it a day late after telling me it would arrive a day ahead and making me sit around waiting all day. Then tell me you would be there at a certain time that evening only to cancel because you were out of propane.

Arron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEWIS L. 
Clasificación:
5.0

Outstanding

PETER C. 
Clasificación:
5.0

Servicio al cliente de excelencia. Recomiendo mucho sus servicios.

Keith` W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raul L. 
Clasificación:
5.0

Outstanding location and a variety of equipment

PETER C. 
Clasificación:
5.0

Fountain inn is great but the main Uhaul customer service is horrible. The only way we resolved our problem was to go locally.

SHEILA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allyson R. 
Clasificación:
2.0

Location in app was not available and manager over charged me!

Kenneth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shai B. 
Clasificación:
5.0

Best value and friendly, efficient service.

Robert M. 
Clasificación:
3.0

Improve on communicating of the delivery of the pods. Unfortunately, the pods did not arrive on the scheduled day. From my perspective, there seemed to be some communication break down on the UHaul side of things. However, I appreciate the employee who helped navigate the miscommunication that occurred.

Lindsay S. 
Clasificación:
5.0

The Worker was helping everyone by himself ...it was very hot and he was working hard....what a great hard working employee.....

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randal V. 
Clasificación:
5.0

This location has been the best U-Haul location I've ever used. There was a slight problem with the trailer i first got assigned. The clip that's used for the ramp was broken and being held on by a bunjee cord but the GM said that's not right and assigned me a new one. Every time i use this location I'm taken care of.

Daniel H. 
Clasificación:
5.0

The return proses was bad keep saying the my code expired took me 25 minutes

Benito F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Berat A. 
Clasificación:
5.0

This place really helped me out when I was in a bind. Really appreciate the service there!

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Service was excellent. Staff friendly and helpful.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

The GM Bradley was great, friendly and helpful Thanks a lot

Ronald P. 
Clasificación:
4.0

Friendly guy. Small location and return site not obviously marked. In general, I thought the cost was very high. But you were still the best deal.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamar G. 
Clasificación:
5.0

Easy check in and out. Trailer worked great no issues.

Frederick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara E. 
Clasificación:
5.0

El cliente no dejó un comentario.

yvette B. 
Clasificación:
5.0

Customer Service was great and very friendly and was able to answer all the questions I had.

Lynnette W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley W. 
Clasificación:
4.0

Nick was courteous and efficient. We had to purchase a 7-4 pin convertor from Lowes. This location does not sale necessary trailer accessories. Suggest providing these.

Vincent H. 
Clasificación:
5.0

Provide a greater selection of utility dollies. Start renting out utility wagons as well. And maybe utility carts.

chaucey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

Nothing, they do an excellent job!

Mike F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marci T. 
Clasificación:
3.0

My horrible UHaul experience was mainly due to the trying to use the awful website & app for mobile pickup & dropoff. The site constantly crashed or kicked me out or showed error messages. What should have taken 10 minutes to pick up my truck & get moving ended up taking over half an hour! And dropoff was more of the same! I will never use the 24/7 service again, and will do my best to avoid UHaul forever.

Nathan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia C. 
Clasificación:
5.0

This gentleman was very helpful and accommodating. He went above and beyond.

RobinK H. 
Clasificación:
5.0

SUPER PEOPLE AT THE DROP OFF PLACE

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill R. 
Clasificación:
2.0

The truck needed an alignment. This next statement is in regards to the app. Upon return you all were having system issues which caused me to have to sit outside that establishment for 45 mins at 8:30 at night. I'm displeased with app and will I will not use it again.

JAKAYLA J. 
Clasificación:
5.0

Very pleased Avery one was very professional

Ronnie S. 
Clasificación:
5.0

Everything was in order here. No complaints

THOMAS S. 
Clasificación:
5.0

Nothing it was perfect

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian M. 
Clasificación:
5.0

They were super friendly and helpful.

Timothy D. 
Clasificación:
5.0

Customer service was excellent.

ROBIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed D. 
Clasificación:
5.0

Bradley at the Fountain Inn facility was very helpful and kept me informed of progress every time I asked, even though it wasn't his job. The Traffic department in NC that is responsible for scheduling delivery of boxes stored at Fountain Inn is terrible. No communication, acted like they were too busy to answer calls and questions, and basically made me feel like they dropped every ball possible. Made notes in the system that they called and talked to me, which was a lie. A call to the regional president regarding the lack of communication went unreturned. My only assumption is that he helped facilitate the delivery since the delivery team said traffic didn't have it on the schedule. Boxes arrived in the evening on the day requested, but it took dozens of calls to other parts of UHaul to try and piece together a schedule. Traffic is responsible to scheduling, but never confirmed a schedule with me, the customer.

Brian K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie M. 
Clasificación:
5.0

Excellent.

Luke S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill T. 
Clasificación:
5.0

Easy

anthony C. 
Clasificación:
3.0

This rental experience was terrible. While the facility was okay, the vehicle was poor, and shouldn't have been available for rental.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

esteban P. 
Clasificación:
1.0

Despite filling gas to match my usage I was charge extra. People were friendly however I don't appreciate someone causally sliding an extra 20 bucks onto my bill. Gives the entire place a shady feel.

Tim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Claudia J. 
Clasificación:
3.0

GPS gave the wrong location to u haul address

Samuel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

Excellent service

ALBERTO V. 
Clasificación:
3.0

The rep should have escorted customer to the vehicle so the he could have explained the features of the vehicle.

Lynne G. 
Clasificación:
5.0

Very professional customer service

Joris B. 
Clasificación:
4.0

El cliente no dejó un comentario.

HERB F. 
Clasificación:
5.0

Nada

John P. 
Clasificación:
4.0

Staff there was very nice and helpful. I was in and out quickly on both the pickup and dropoff.

Ronald O. 
Clasificación:
5.0

Stay customer focused and friendly. You do an excellent job. Gracias.

Kathy R. 
Clasificación:
5.0

Great check in people

Timothy W. 
Clasificación:
5.0

Beat uhaul experience I've ever had. Organized, clean fast

Todd T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy M. 
Clasificación:
5.0

The manager was great.

Tim C. 
Clasificación:
4.0

Attention is very good and polite

Luciano D. 
Clasificación:
5.0

Everything was ok but the truck I had definitely needed some maintenance . The transmission seemed to be slipping

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
5.0

Will I would like to see marker lights up on the wheel fenders that would definitely help at night when pulling a U-Haul trailer to identify or defenders are so you can identify where the fenders are when you are going through a construction site such as road work and when the road narrows so you don't have to try to guess how close you are to the concrete barriers that would definitely help people and they won't scrape the wall with defenders

Scott H. 
Clasificación:
4.0

I dropped off at night so I did not interact with anyone. Location was convenient.

JOSEPH S. 
Clasificación:
4.0

El cliente no dejó un comentario.

david W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne R. 
Clasificación:
5.0

Truck was clean, service was great attendant on Thursday couldn't have been more helpful.

Stosh F. 
Clasificación:
3.0

Check in location and where reserved trucks are located are much too far about. The personnel working there are very helpful.

Judy S. 
Clasificación:
5.0

Perhaps have the representative go get the vehicle so customer doesn't have to walk as far.

Leslie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
4.0

Only issue was trailer lights not working on one side

Walker S. 
No se han enviado comentarios para esta ubicación.

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