Customer Reviews for U-Haul Moving & Storage of Hempstead

5,220 comentarios

450 Fulton Ave   Hempstead, NY 11550
(On the corner of Fulton Ave & Peninsula Blvd)

(516) 489-6550

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(516) 489-6550

450 Fulton Ave
Hempstead, NY 11550
(On the corner of Fulton Ave & Peninsula Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Wilson R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex O. 
Clasificación:
5.0

El cliente no dejó un comentario.

pamela C. 
Clasificación:
4.0

A ok.

Earl J. 
Clasificación:
5.0

Will recommend to friends and family !

bruce b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Giuseppe P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA T. 
Clasificación:
4.0

Bueno

SiewHoong N. 
Clasificación:
5.0

Nada

Peter G. 
Clasificación:
5.0

Nada

Hiram W. 
Clasificación:
5.0

none

Francisco G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monae W. 
Clasificación:
5.0

Maintain rental equipment!!!!!

Thomas E. 
Clasificación:
1.0

The manager was terrible never answered or return calls. We had COVID last month and could not move out our stuff so we reached out no help at all. Highly don't recommend

Taylor S.  |  Overall Experience 
Clasificación:
5.0

No the service overall was immaculate. Walter, the employee, helped out alot.

Armando M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

Very kind people,,and Professional's..👍🏼👍🏼

JUAN B. 
Clasificación:
5.0

Easy transaction in and out in minutes. Friendly and professional.

GRAINNEMARY B. 
Clasificación:
3.0

Make sure the equipment has been tested prior to rental. I lost an entire day due to your lack of diligence on maintenance. This cost me a lot in time and money because of your failures. You have not offered any financial balance to us because of this. I know that if had been my fault, this would have been your first priority with me as the renter.

Clark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nelson M. 
Clasificación:
4.0

Thank You, I'm like your service

WILLIAM S. 
Clasificación:
5.0

I'm still wondering if there's a way that your system would enumerate actual locations as to where toll charges occurred.

Alexander H. 
Clasificación:
5.0

Everything about renting was easy. I got there and my vehicle was ready, the equipment I needed was ready and I was out the door and on my way. Returning it was just as easy. Highly recommend.

Steve R. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel V. 
Clasificación:
5.0

Great service

FREDYA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWINOBDULIO C. 
Clasificación:
4.0

no furniture pads were ever provided. The drivers in both New York and Charlotte were amazing. It was a pleasure dealing with them.

Ragan R. 
Clasificación:
5.0

the uhaul was a 5 x 8 x 5 and packed to the gills for sa permanent move to Florida.. We drove 1300 miles through the hardest rainstorms i have ever seen on roads that could have used some repaving where we didnt see another car for 15 miles, The trailer was amazing and not a drop of water got in. I have a whole new level of respect for t=what the uhaul company does for a living and how important it is,

Barry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne H. 
Clasificación:
5.0

We had Paul to help us. He was so nice to the people before us. He got up and found why the woman was looking for, he didn't just point to where it was. I thought it was so nice of him. Then he was so nice to us. He definitely is happy t his job and loves to help peoples.

Dina C. 
Clasificación:
5.0

Please note my only disappointment is that I originally rented two trucks, one from this location and one from another location (Broadway,Hicksville) as the trucks weren't available at one location. When the driver went to pick up the truck he was turned away by the hicksville clerk because he had a temporary license as he had lost his wallet and was issued a temporary. The clerk refused to rent him the truck causing us much delay and inconvenience. Just thought you should know the effects of this policy.

Ryan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shella D. 
Clasificación:
5.0

hempstead uhaul is the best selvin and diego they are always very helpful

Elder O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn L. 
Clasificación:
5.0

Charge me less per truck on a day rate, and less per mile… Ha Ha Ha Ha Actually, it would be helpful to have an itemized list of the toll charges instead of just one lump sum… I didn't find that very helpful… If there would be any way to go back over my last two 26 foot truck rentals and give me an itemized accounting, that would be very helpful. Gracias

Alexander H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

perfect

Siamak S. 
Clasificación:
4.0

No furniture pads were provided.

Sandra Shawna R. 
Clasificación:
3.0

Using quick check-in on Website did not work for me. I had to wait on long line.despite the fact that i had checked in at home on my computer the day before.

Gail B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEGUNDOJ L. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
5.0

I don't know but keep ondoing what you are doing

Hadrian F. 
Clasificación:
5.0

To improve for the next customers is to be quick with customers

Porfirio G. 
Clasificación:
3.0

The people at the site were very courteous and helpful. And the equipment was fine. My only suggestion is to identify a U-Haul site in the Mineola area. I had to travel at least five miles out of my way to come to this site.

Daniel N. 
Clasificación:
5.0

I think there has to be better communication between the call centers and the stores as to policies at the stores and they should be conveyed to the customer so they understand

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY B E. 
Clasificación:
4.0

Price- the cost for a Car Trailer was a bit exhorbitant!

Raymond P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan B. 
Clasificación:
5.0

I think everything there work the way I should

Elder O. 
Clasificación:
5.0

The storage area in the back of the truck smelled terrible. The previous renter must have used it for some type of petting zoo. The items I was transporting now smell of animals, hay and urine. Not acceptable.

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE B. 
Clasificación:
1.0

Gave me a truck with a broken mirror going more than 150 miles to a different state even the drop of location was stunned …. Absurd.

miguel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tirajeh Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolina F. 
Clasificación:
1.0

I had appointment for Installation Date: 5/26/2022, before I went there I called them about the installation and they were saying to reschedule the installation date because hitch did not arrive. Delayed 1 week and I took off from work just to install the hitch and meet the appointment, now I have to miss another working day, they should have called and let me know earlier that hitch didn't arrive.

Davafhia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samaria L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Malcolm M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shante P. 
Clasificación:
4.0

Be more friendly

duane G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane H. 
Clasificación:
2.0

Rent friends as well

Drew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDIER V. 
Clasificación:
5.0

Staff was great

Colize H. 
Clasificación:
5.0

I was taken care of by a Hispanic man at the front desk, forgot his name but he was very professional and knowledgeable. He clearly explained my responsibilities and got me into my u haul swiftly. Great job.

Gregory V. 
Clasificación:
5.0

El cliente no dejó un comentario.

walter C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daphny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel V. 
Clasificación:
5.0

Truck need service engine and bed ratteling sound bad

Kevin G. 
Clasificación:
3.0

Need to review billing was over charged by moving .com

Marty L. 
Clasificación:
5.0

To drop off location was very big clean nice person that I dealt with very fish check out.

George M. 
Clasificación:
4.0

Very easy and professional

michael C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leonia G. 
Clasificación:
5.0

Mantener un empleado por la noche para la bevolucion de Los carros sea mas facil mente

Marvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacie B. 
Clasificación:
5.0

The staff is very nice and helpful.

Yemeng C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMESPATRICK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

cheryl B. 
Clasificación:
5.0

Bueno

Delbi R. 
Clasificación:
3.0

I just received my receipt and the gas gauge was lower than when I returned it. Either the attendant misread it or this was done intentionally to charge me for a fuel charge. I drove 17 total miles and actually still put gas in the truck which took it over the indicator from when I first received the truck. Charge $8 for a refuel - which is a total scam or error. I went out of my way to actually put gas in the truck right around the corner from returning the truck. It's a small amount but it's the principle. They either made a mistake or just ripped me off intentionally.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
3.0

Don't charge for gas when the gage didn't move. But you don't go over it with the customer there anymore, so can't fight it.

JOHN W. 
Clasificación:
4.0

everything was ok except I was overcharged on the miles. I was refunded my money. that is important to get right .

john R. 
Clasificación:
2.0

We showed up at Hempstead and got a notification to go to Mineola (where we originally tried to reserve). We get to Mineola and we are told to go back to Hempstead. Such a headache. This whole experience was made to appear a lot easier than it actually was

Robert C. 
Clasificación:
5.0

Es un exelente servicio

REINALDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie M. 
Clasificación:
5.0

All staff was extremely helpful and friendly as always.

Pietro M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos M. 
Clasificación:
5.0

accidently left jacket in truck cab and drop off location worker called to let us know it was found and we could pick it up. Excellent customer service

martin H. 
Clasificación:
5.0

Peter the mechanic was amazing! Our Honda odyssey trailer wiring was not working even though the mechanic that installed it said it was, he figured out what was wrong and customized it so it worked with our vans idiosyncrasies. Everyone was so nice and helpful, it saved our vacation!

Fayga M. 
Clasificación:
2.0

I can't speak for every storage unit, but my storage unit had many mice feces. I was with Uhaul Hempstead for approximately nine years, and the mice issue has gotten worse. The rent increases every few months, and nothing has been done to correct the mice issue. The staff is excellent. The facility is cleaned but only cleaned to mask an issue.

LETISHA J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeniece D.  |  Overall Experience 
Clasificación:
5.0

Diego was very cordial and very very thorough in resolving our problem

Brandon M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SELENAXIOMAR G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jasmine C.  |  Overall Experience 
Clasificación:
5.0

I find the U haul facility to be a good storage

shamika d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

maria l.  |  Overall Experience 
Clasificación:
5.0

Excellent services

fulton c.  |  Overall Experience 
Clasificación:
2.0

Infested with rodents ...property was covered in feces an property was damaged from rodents nesting in unit

Nikol L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jie d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna P.  |  Overall Experience 
Clasificación:
1.0

My unit had mice and a lot of my stuff was damaged filed a claim and nothing was done

Flore S.  |  Overall Experience 
Clasificación:
5.0

Muy buen servicio estoy contento.el.personal es.muy.amable

OSCAR F.  |  First Impressions 
Clasificación:
5.0

so far it's good they were very helpful during a stressful time

Donna P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie c.  |  Overall Experience 
Clasificación:
3.0

Having to carry heavy things up the stairs is not ideal. A ramp or elevator would be better!

Krissa G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lillian p.  |  First Impressions 
Clasificación:
5.0

Diego and His Staff were the Best.

Edna R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy L.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Allan F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nelson b.  |  Overall Experience 
Clasificación:
5.0

Excelente

alpha s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paulette W.  |  Overall Experience 
Clasificación:
5.0

EXTREMELY SATISFIED - EVEN WHEN I HAD A MINOR ISSUE, STAFF WAS WILLING TO GO THE EXTRA MILE TO MAKE SURE ALL WENT WELL. DEFINITELY WILL UTILIZE THIS FACILITY IN THE EVENT I NEED THIS AGAIN.

Paulette W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

michael w.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

DIANA D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

michael w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

oscar h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jairo v.  |  Overall Experience 
Clasificación:
5.0

It was my first time using Uhaul storage I'm really please with everything. thank you

Evelyne C.  |  Overall Experience 
Clasificación:
4.0

Diego Parra however busy he is, manages the facility well. He could use some back up to reduce customer wait time.

LARRY T.  |  Overall Experience 
Clasificación:
5.0

I 'll come again

Sadrac P.  |  Overall Experience 
Clasificación:
3.0

I everything went well,

Dorothy L.  |  First Impressions 
Clasificación:
5.0

everything it was gray

yessi t.  |  Overall Experience 
Clasificación:
5.0

Friendly staffs

Patricia E.  |  Overall Experience 
Clasificación:
4.0

The restroom was dirty and the toilet was overflowing. Otherwise, the staff was extremely friendly, flexible and kind.

Nakia A.  |  Overall Experience 
Clasificación:
5.0

Excellent service, considerate and kind help.

Bibi M.  |  First Impressions 
Clasificación:
5.0

Gracias

Kevin T.  |  Overall Experience 
Clasificación:
5.0

Very nice experience.

Gary S.  |  Overall Experience 
Clasificación:
3.0

thanks

DOROTHY G.  |  Overall Experience 
Clasificación:
5.0

Only thing truck rubber gaskets on doors kept falling off truk needed tuneup and Transmission also needs work

Ersoy A.  |  Overall Experience 
Clasificación:
5.0

Excellent service

aimee a.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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