Gave me a truck with a broken mirror going more than 150 miles to a different state even the drop of location was stunned â€¦. Absurd.miguel D.
Customer Reviews for U-Haul Moving & Storage of Hempstead
Hempstead, NY 11550
(On the corner of Fulton Ave & Peninsula Blvd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 6:30 a. m. - 8 p. m.
- Dom.: 8 a. m. - 6 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Tirajeh Z.
El cliente no dejó un comentario.Carolina F.
I had appointment for Installation Date: 5/26/2022, before I went there I called them about the installation and they were saying to reschedule the installation date because hitch did not arrive. Delayed 1 week and I took off from work just to install the hitch and meet the appointment, now I have to miss another working day, they should have called and let me know earlier that hitch didn't arrive.Davafhia M.
El cliente no dejó un comentario.Samaria L.
El cliente no dejó un comentario.Malcolm M.
El cliente no dejó un comentario.Shante P.
Be more friendlyduane G.
El cliente no dejó un comentario.Gerard C.
El cliente no dejó un comentario.Duane H.
Rent friends as wellDrew H.
El cliente no dejó un comentario.EDIER V.
Staff was greatColize H.
I was taken care of by a Hispanic man at the front desk, forgot his name but he was very professional and knowledgeable. He clearly explained my responsibilities and got me into my u haul swiftly. Great job.Gregory V.
El cliente no dejó un comentario.walter C.
El cliente no dejó un comentario.Daphny M.
El cliente no dejó un comentario.Angel V.
Truck need service engine and bed ratteling sound badKevin G.
Need to review billing was over charged by moving .comMarty L.
To drop off location was very big clean nice person that I dealt with very fish check out.George M.
Very easy and professionalmichael C.
El cliente no dejó un comentario.Leonia G.
Mantener un empleado por la noche para la bevolucion de Los carros sea mas facil menteMarvin S.
El cliente no dejó un comentario.Stacie B.
The staff is very nice and helpful.Yemeng C.
El cliente no dejó un comentario.JAMESPATRICK B.
El cliente no dejó un comentario.cheryl B.
I just received my receipt and the gas gauge was lower than when I returned it. Either the attendant misread it or this was done intentionally to charge me for a fuel charge. I drove 17 total miles and actually still put gas in the truck which took it over the indicator from when I first received the truck. Charge $8 for a refuel - which is a total scam or error. I went out of my way to actually put gas in the truck right around the corner from returning the truck. It's a small amount but it's the principle. They either made a mistake or just ripped me off intentionally.Michael K.
El cliente no dejó un comentario.Frank B.
Don't charge for gas when the gage didn't move. But you don't go over it with the customer there anymore, so can't fight it.JOHN W.
everything was ok except I was overcharged on the miles. I was refunded my money. that is important to get right .john R.
We showed up at Hempstead and got a notification to go to Mineola (where we originally tried to reserve). We get to Mineola and we are told to go back to Hempstead. Such a headache. This whole experience was made to appear a lot easier than it actually wasRobert C.
Es un exelente servicioREINALDO M.
El cliente no dejó un comentario.Katie M.
All staff was extremely helpful and friendly as always.Pietro M.
El cliente no dejó un comentario.Patrick C.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.Carlos M.
accidently left jacket in truck cab and drop off location worker called to let us know it was found and we could pick it up. Excellent customer servicemartin H.
Peter the mechanic was amazing! Our Honda odyssey trailer wiring was not working even though the mechanic that installed it said it was, he figured out what was wrong and customized it so it worked with our vans idiosyncrasies. Everyone was so nice and helpful, it saved our vacation!Fayga M.
This was a quick, efficient transaction. Good customer service. No issues with the vehicle. I was on the road in 10 minutes. Great experience and easy return.Paul O.
El cliente no dejó un comentario.Gibran H.
DON'T CHANGE ANYTHINGROWAN S.
El cliente no dejó un comentario.Dennis B.
I rented from this place and number of times, and this experience was much smoother. The gentleman behind the counter who helped me was extremely knowledgeable and smartMichael L.
El cliente no dejó un comentario.Joe C.
El cliente no dejó un comentario.Sianna S.
Extraordinario servicio al clienteTowanda W.
Excelente las vans nada que mejorar.Nelson L.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Gaitri S.
Great experience.Jeffrey B.
El cliente no dejó un comentario.brian K.
Todo estuvo bien me demore nos minutos en de volver el camiÃ³n llame al servicio al cÃ©rvico al cliente por ayuda como entregar. Uno de 3 personas que me atendiÃ³. Si me pudo guiar en los pasos a seguir graciasJose A.
The trailer was very old (looking) and run down. Almost all the side lights were broken (meaning the yellow and red covers were split or missing and the bulbs were not working. The UHaul guy replaced almost all of them. The tires were old too. I asked him, do you think I should tow this trailer from NYC to Denver? There was a much newer trailer on the lot. He did not really answer me. The trailer I took (the old one) had a Colorado license plate and I therefore assume that UHaul wanted that trailer back in Colorado. I noticed that the wheels were not free-wheeling as much as other trailers I have towed (I have towed more then 65 trailers with the same car). I was right: my gas mileage is always about 13-14 mpg with a loaded trailer. This time it was 7.6 mpg!! Just when gas prices were crazy high. I have always had great experiences with UHaul; this one was a little less great.ADRIAAN S.
I have been dealing with the Manager Diego for over 20 years, both in business and personal. He has always been accommodating and a gentlemanAntonio C.
El cliente no dejó un comentario.Rene P.
I would always use this location the manager and workers were very professional and friendlyanne C.
Nothing... very pleased customer... made the hassle of moving less stressful... thanks UhaulSHERLENE A.
El cliente no dejó un comentario.camilla W.
El cliente no dejó un comentario.BRIDGET L W.
Reserved a van over the internet for 10 am pick up. Got to the store was greeted by a friendly professional clerk and was in and out on less than 5 minutes. Upon my return I just handed the key and was told thank you for choosing uhallcelestine C.
Have more equipment available at high demand, i once reserved an equipment at a location and once I finally got there it wasn't available such a waste of gas and moneyKevin J.
Ask if they need so many pads. Unused pads take up space.GEORGE S.
El cliente no dejó un comentario.willie B.
El cliente no dejó un comentario.Ronald B.
Have other payment options such as Google pay and Apple pay.Muhammad I.
Service always satisfied with their service.Nirva H.
El cliente no dejó un comentario.Giuseppe P.
El cliente no dejó un comentario.henry E.
El cliente no dejó un comentario.Diana V.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.Nasquetta M.
El cliente no dejó un comentario.Cheree J.
All is good for me. Very good attention and fast. And very friendly. They are on the top there is nothing to adjust.Alfredo G.
I can't speak for every storage unit, but my storage unit had many mice feces. I was with Uhaul Hempstead for approximately nine years, and the mice issue has gotten worse. The rent increases every few months, and nothing has been done to correct the mice issue. The staff is excellent. The facility is cleaned but only cleaned to mask an issue.LETISHA J. | Overall Experience
Excellent customer service by the gentleman at the check out line (unfortunately I cannot remember his name). Truck was brand new in excellent condition. Fast, efficient, and great experience overall.Natalie L.
El cliente no dejó un comentario.Christina H.
El cliente no dejó un comentario.Vikas M.
El cliente no dejó un comentario.Andy L.
There was a homeless man sleeping in the back of the truck with all his belongings!! ABSOLUTELY DEPLORABLE!!! I'll never rent from Uhaul again.GILBERT C.
came in at 1pm friday afternoon to pickup a utility trailer with my pregnant wife, at the time i was in a sling due to a recent injury so hooking up the trailer would have been a hastle and almost impossible. Staff at this location was extremly pleasant to deal with had us in and out of the office in a snap and the gentleman was very helpful when hooking up the trailer- even went as far as checking and replacing a fuse for me under my hood to get my daytime runing lights to work.. 10 out of 10 for them!!Justine S.
Very pleasant experiencePaul D.
Staff was kind and helpfulMichael D.
Everything is goodGUSTAVO A B.
El cliente no dejó un comentario.Neil D.
Eliminate bad rotten odor in the cabinGeorge W.
El cliente no dejó un comentario.JEANROGER P.
El cliente no dejó un comentario.ESTHER O.
El cliente no dejó un comentario.John W.
It was greatRiston R.
Un buen servicio graciasJOSEGERARDO R.
El cliente no dejó un comentario.Patrice M.
Easier way to return. After hours. System kept timing me out.HECTORL R.
El cliente no dejó un comentario.REGINALD T.
Inspect vehicles and trailers better. The trailer I rented was missing the license plate and I was pulled over by police for it. Luckily no ticket.Joseph S.
El cliente no dejó un comentario.Errol B.
Nothing to say. The service is excellent.GASPARRI B.
El cliente no dejó un comentario.dayna M.
El cliente no dejó un comentario.Jeniece D. | Overall Experience
Diego was very cordial and very very thorough in resolving our problemBrandon M. | Overall Experience
El cliente no dejó un comentario.SELENAXIOMAR G. | First Impressions
El cliente no dejó un comentario.Jasmine C. | Overall Experience
I find the U haul facility to be a good storageshamika d. | First Impressions
El cliente no dejó un comentario.maria l. | Overall Experience
Excellent servicesfulton c. | Overall Experience
Infested with rodents ...property was covered in feces an property was damaged from rodents nesting in unitNikol L. | Overall Experience
El cliente no dejó un comentario.jie d. | Overall Experience
El cliente no dejó un comentario.Darlene H. | First Impressions
El cliente no dejó un comentario.Donna P. | Overall Experience
My unit had mice and a lot of my stuff was damaged filed a claim and nothing was doneFlore S. | Overall Experience
Muy buen servicio estoy contento.el.personal es.muy.amableOSCAR F. | First Impressions
so far it's good they were very helpful during a stressful timeDonna P. | First Impressions
El cliente no dejó un comentario.Stephanie c. | Overall Experience
Having to carry heavy things up the stairs is not ideal. A ramp or elevator would be better!Krissa G. | First Impressions
El cliente no dejó un comentario.lillian p. | First Impressions
Diego and His Staff were the Best.Edna R. | Overall Experience
El cliente no dejó un comentario.Dorothy L. | Overall Experience
El cliente no dejó un comentario.Allan F. | Overall Experience
El cliente no dejó un comentario.nelson b. | Overall Experience
Excelentealpha s. | Overall Experience
El cliente no dejó un comentario.Paulette W. | Overall Experience
EXTREMELY SATISFIED - EVEN WHEN I HAD A MINOR ISSUE, STAFF WAS WILLING TO GO THE EXTRA MILE TO MAKE SURE ALL WENT WELL. DEFINITELY WILL UTILIZE THIS FACILITY IN THE EVENT I NEED THIS AGAIN.Paulette W. | First Impressions
El cliente no dejó un comentario.michael w. | Overall Experience
El cliente no dejó un comentario.DIANA D. | Overall Experience
El cliente no dejó un comentario.Pamela M. | First Impressions
El cliente no dejó un comentario.michael w. | First Impressions
El cliente no dejó un comentario.oscar h. | First Impressions
El cliente no dejó un comentario.jairo v. | Overall Experience
It was my first time using Uhaul storage I'm really please with everything. thank youEvelyne C. | Overall Experience
Diego Parra however busy he is, manages the facility well. He could use some back up to reduce customer wait time.LARRY T. | Overall Experience
I 'll come againSadrac P. | Overall Experience
I everything went well,Dorothy L. | First Impressions
everything it was grayyessi t. | Overall Experience
Friendly staffsPatricia E. | Overall Experience
The restroom was dirty and the toilet was overflowing. Otherwise, the staff was extremely friendly, flexible and kind.Nakia A. | Overall Experience
Excellent service, considerate and kind help.Bibi M. | First Impressions
GraciasKevin T. | Overall Experience
Very nice experience.Gary S. | Overall Experience
thanksDOROTHY G. | Overall Experience
Only thing truck rubber gaskets on doors kept falling off truk needed tuneup and Transmission also needs workErsoy A. | Overall Experience
Excellent serviceaimee a. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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