Comentarios del cliente para U-Haul Moving & Storage of Helena
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Helena
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KAREN P. en
a safe place to store things
Jeremiah C. en
They worked well with me turning in the truck late. 10/10 staff!
Gerard M. en
Renting from Uhaul makes so much more sense to me than buying a trailer. The folks at Helena Lyndale are super nice and make it easy.
Walter H. en
Doors are sqeaky they WD40 or something like that. Otherwise it was great! Thank you!
ALBERTO V. en
Ok
Linda G. en
Everyone at U-Haul in Helena, MT was professional, courteous and super helpful! Would most certainly recommend this office to anyone.
Wanda D. en
Only suggestion is to oil your dolly ~ it was a bit squeaky! Otherwise, overall good experience!
Chuck A. en
This location is very busy, although they seem to have enough employees to be able to get all their work done. Minimal wait, no problem renting inside space, but the space available on the "mezzanine" should be greatly discounted, as it is a real pain to have to carry all your stuff up and down stairs (no elevator).
Stephanie C. en
Eli at this location was awesome. Smiling, friendly and great service.
Scott B. en
The 24/7 check-in experience was awful. I waited ten minutes while the website said it was processing, then it was too dark to take a good photo, then eventually I was told that a temporary license was not acceptable. So it was a complete failure and eventually the location opened so I could do it manually.
Marci T. en
The Lyndale staff were absolutely stellar!
Robert A. en
They did great!
Thomas K. en
The trailer had a broken tie down point. This made it harder to secure the motorcycle. The wooden side rail on the right side in the trailer is broken. Overall the trailer was in need of rebuilding or retirement.
HEIDI B. en
FIX THE AIR CONDITIONING SO YOU DON'T ALMOST KILL 2 PETS!!
Leslie Z. en
Staff is helpful but the place seems to always be busy and take almost an hour to check a truck out.
richard R. en
having the Dollie and blankets in the truck when you did not want them just takes up space and makes loading around them a pain
Anthony B. en
Horrid customer service dirty trucks, and rude general manager.
Shasta H. en
Some staff were inpatient but other then that very nice
Timothy L. en
Clean units and customer service was excellent! I will recommend use at this location to others!
SARAH H. en
Great clean and secure location, helpful and friendly staff!! Thanks!
SARAH H. en
Very impressed with this facility and staff. I have had some very negative experiences with UHaul in other cities but this storage will get both my return patronage and highest recommendations.
Gloria L. en
If I needed a storage unit in Helena again, I would go to U-Haul! The place was always clean and picked up. Clay and his workers were awesome. So knowledgable, professional and friendly.
travis t. en
Wish it had an elevator.... Super clean!
Briggs A. en
Very helpful and considerate. When staff noticed I was assigned to move my heavy fur other into a second story unit, they immediately offered an available unit on the ground floor. 5 stars hands down!
cindy t. en
Very friendly and helpful. Would use again because that free month is awesome!!
Joseph T. en
The folks at U-Haul in Helena were super helpful and kind in providing their advice for my moving situation and were prompt to set me up with the affordable storage I need!
Timothy L. en
Employees were excellent and very professional. I will use Uhaul moving and storage of Helena again!
Richard B. en
The Helena crew went above and beyond. EXCELLENT!!!
Leslie S. en
This facility was very helpful and efficient. The staff were friendly and professional.
Linda R. en
I have been doing business on Lyndale for years and have always had good service.
Sherry p. en
Courtesy and Knowledge Plus!
Ramona H. en
Very positive profficient.thank you.
Angie G. en
None
Thomas S. en
Everything was excellent on both ends. The young guys in Helena (Stephen & Tristan) were awesome!
Hunter M. en
Awesome management with even better employees! Helena Uhaul will always have my business!
Lonna A. en
The employees were helpful my stuff was secure. I even was gifted a couple days while moving my belongings out. I feel blessed for the service I received by Helena Haul
Brielle G. en
Fast, friendly, helpful service. Nicest, cleanest storage unit I have ever seen.
misty w. en
Very helpful, informative and friendly staff. Thanks
Susan b. en
The manager was patient and kind, and walked me through every aspect of the storage containers. Pricing, Hours, Loading Dock, Entry. He offered use of dollys and gave me a discount on a lock.
Mike W. en
We keep getting storage bills after I paid and turned in card keys. First month was free but next 3 days cost over $54. Now they $20.00 for a late fee . Something wrong somewhere, over.
debbie g. en
We have not moved our stuff in yet, but we stopped in to see the spaces we had “rented” a month ago, much to our surprise we didn’t have a reservation. The space looks great, but staff needs training
Mike W. en
You would do better if you pro rated days of the month, over.
Edward H. en
They will do anything to get more money out of people and don't follow their contracts.
Warren J. en
I had nothing but the best service from Clayton and his staff. They treated me as I was the most important customer they had, but I noticed they treated all the customers around me the same way.
Gazie R. en
Clay went above and beyond to help. Thank you very much!
Fred W. en
Shockingly great experience. From personalized storage service, to friendly customer service, A+
Jeff B. en
Guys were great and very helpful. Real nice facility and really like the level of security.
Eric G. en
The storage area worked well.
Maryann c. en
Very clean and secure. We felt that our belongings were in a safe place.
Yvette M. en
Staff is very helpful, patient, and accommodating. I'm so appreciative.
Nicole M. en
Everyone was very pleasant
kim h. en
Thanks
Len D. en
Nice facility. Great staff Manager was awesome to work with. Storage prices were a little high but worth it.
david s. en
Clay and his team did a fantastic job ensuring that our needs were met - from the first moment we walked through the door and during every subsequent interaction.
kirk s. en
Very professional and willing to accomodate needs . Thank you
kathleen m. en
Clay was extremely helpful and during a very stressful move for my mother, helped the process go much easier. Thanks!
FRANK W. en
Efficient, prepared, top-notch
DeLores D. en
The manager was exceptional. Very professional and courtesy and helpful. I would certainly recommend this location and staff, anytime !!
Clinton H. en
Great service thanks
justin l. en
Place is run great, manager Clay is a very helpful and professional person to work with. Very pleased
carol r. en
Good experience.
mary r. en
The facilities were always clean and secure. The staff was always friendly and helpful, every time I went in. I will definitely recommend you to others. Thank you!
Stephen B. en
We rented 6 x 10 unit to help us store extra furniture and household items so that we could stage our house for sale. The manager and his staff at U-Haul were exceptionally helpful and friendly.
Shanea M. en
The price for 1 storage unit was very expensive and small. For the price I could have gotten a bigger unit someplace else. Also it seemed that they needed more staff working during the holiday weekend
Adell d. en
The strongback service was outstanding
scott m. en
An amazingly clean facility. The restrooms are like hospital operating rooms they are so clean. We will definitely use their services again. The staff made it so easy and the online was great
patty h. en
I am only recommending the Helena facility. I had the worst experience of my life with Uhaul and will bad mouth them until I die!
katie l. en
Awful service
Chad P. en
Fantastic! The best U-haul experience we've had to date! A model of service and quality.
curt r. en
I had a good experience using this storage facility.
Sherry p. en
What a efficient and easy experience! If in the future I need extra storage, I will choose your storage. Many thanks. Also, for my introductory rent fee mo.
Grace W. en
Always friendly, and made sure that my purchasing experience was easy and fast.
Melanie M. en
Thank you
robin p. en
Nice
dave e. en
Perfectly mated my moving/storage needs. The staff was EXTREMELY accommodating and pleasant. Overall, an excellent experience.
JIM C. en
Great facility and staff
Terri H. en
Clay and his staff are so helpful and professional!
Chere J. en
Storage and staff were great. The truck we drive cross country was a bit worn out. We were disappointed with it. But here in Helena all was very good.
Richard S. en
Uhaul met my needs and the guy that rented my unit to me was great. Made me feel welcome and no matter how big or small your transaction was that my business was appreciated the same.
adam s. en
The staff made my experience very simple and straight forward. Thank you!
mandie s. en
The people at this location were exceptional in their work. Very, very good to work with, and also friendly, helpful, and courteous. Great management at the Helena store.