Customer Reviews for U-Haul Moving & Storage of Hazelwood

1990 comentarios

8961 Dunn Rd   Hazelwood, MO 63042
(N side of 270 between Dunn Rd and Lindbergh Blvd)

(314) 831-7775

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(314) 831-7775

8961 Dunn Rd
Hazelwood, MO 63042
(N side of 270 between Dunn Rd and Lindbergh Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

TINA A. 
Rating:
5.0

Thank you, fast friendly service

EUGENE K. 
Rating:
5.0

Customer did not leave a comment.

Leo T. 
Rating:
5.0

Customer did not leave a comment.

COTERRI D. 
Rating:
5.0

Customer did not leave a comment.

Ronald B.  |  Overall Experience 
Rating:
1.0

You don't want to know SHUT IT DOWN

Louis H. 
Rating:
5.0

Customer did not leave a comment.

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

NEIL O. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Customer did not leave a comment.

SANDURA B. 
Rating:
5.0

Customer did not leave a comment.

COTERRI D. 
Rating:
5.0

Customer did not leave a comment.

Lakeeta J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
1.0

Hire better staff who really wants to work, and know what they are doing. Staffs are TERRIBLY horrible! Worst experience anyone could ever have. Will NEVER EVER be back there EVER again! Be warned people. It used to be a good branch some 2/3yrs ago.

Adetayo A. 
Rating:
5.0

We were satisfied completely, thanks again

WILLIE J. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

James M.  |  Overall Experience 
Rating:
5.0

The gentleman who secured our car and trailer was fantastic! Great guy.

THOMAS J. 
Rating:
4.0

There was a Bug on my blanket from the Truck and it's in my home I have to track it down to kill it.

CHRISTIAN S. 
Rating:
5.0

Customer did not leave a comment.

Leila O. 
Rating:
3.0

Customer did not leave a comment.

Angie M. 
Rating:
3.0

Customer did not leave a comment.

JAYVON J. 
Rating:
4.0

Be more timely

Alyssa S. 
Rating:
5.0

Customer did not leave a comment.

Keith C. 
Rating:
3.0

Customer did not leave a comment.

Rashad W. 
Rating:
2.0

TERRIBLE WOULDN'T RECOMMEND TO ANYONE

lonnie W. 
Rating:
4.0

Customer did not leave a comment.

CALVIN N. 
Rating:
5.0

I don't this is something you do cheaply but the lot is hard to make any turn on after you load a trailer. It's a one way in one way out. Bigger truck need more space to turn around with

KEVIN J. 
Rating:
5.0

Quick & easy!

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

Christian P. 
Rating:
3.0

It's ridiculous that they gave me a truck with only a quarter tank. Cost me nearly $70 to fill it and returned it with 3/4ths of a tank. You owe me for the difference.

EDWIN L. 
Rating:
5.0

Customer did not leave a comment.

Isa A. 
Rating:
2.0

Customer did not leave a comment.

DIANA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NYKIA B. 
Rating:
5.0

Thank you for making my moving and storage of my property very convenient.

yolanda b.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Krystal P. 
Rating:
4.0

Customer did not leave a comment.

Rae K. 
Rating:
4.0

Customer did not leave a comment.

GERALD S. 
Rating:
3.0

Customer did not leave a comment.

GEMESIS H. 
Rating:
5.0

Everyone is pleasant especially the manager!

BRITTANY T. 
Rating:
3.0

Customer did not leave a comment.

MAYERLIN R. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA S. 
Rating:
3.0

Customer did not leave a comment.

Jessica P. 
Rating:
5.0

Customer did not leave a comment.

STEVEN D. 
Rating:
3.0

When a customer request a truck from more than 24 hrs, CALL THEM BEFORE THE DAY OF THE RENTAL! I was sent to 3 different locations the day of because all the trucks had been rented out, even though I'd reserved the truck 5 days in advance.

Ryan S. 
Rating:
4.0

Customer did not leave a comment.

ADITYA B. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

The experience was fine. It was a bit stressful not knowing if we had the truck confirmed until some 12 hours prior to our needing it.

Terence D. 
Rating:
4.0

The van I ordered was not return on time for my usage. CJ however was able to accommodate me and found a truck for me to use at my scheduled time...

Kelly S. 
Rating:
5.0

Customer did not leave a comment.

Dasha R. 
Rating:
5.0

The staff was very curteous and professional.

Roger H. 
Rating:
4.0

Customer did not leave a comment.

LAURI L. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

GREAT SERVICE .

Michael W. 
Rating:
3.0

Treat all customers the same everytime I rent from here there's little gas in trucks and I'm always charged to much having to wait for my refund.

ALVERTIS C. 
Rating:
5.0

Customer did not leave a comment.

Robert Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy G. 
Rating:
5.0

Customer did not leave a comment.

Sherry R. 
Rating:
4.0

The maintenance light was on and the muffler was very loud sound like it was missing wish I could have gotten better gas mileage with the 26-footer

ANTONIO R. 
Rating:
5.0

Customer did not leave a comment.

AARON H. 
Rating:
5.0

I never got my equipment to move my furniture with, it wasn't made clear that it wasn't in the trunk already.

Razi J. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY M. 
Rating:
4.0

I was completely satisfied

Ronald F. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER O. 
Rating:
1.0

YOUR COMPANY SUCK REALLY BAD, I WILL ONLY NEED UR STORAGE FOR 9 days,because I'm moving out, AND UR COMPANY CHARGED ME FOR THE WHOLE MONTH, WHEN YOU GUYS SHOULD PRO-RATE STORAGE PRICES WHEN A PERSON MOVE OUT, THX FOR TAKING MY MONEY

VETRUE J. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
1.0

The employee Erica is rude and the vans are always dirty

Luquisha W. 
Rating:
3.0

Make sure trucks are properly equipped with whatever a customer has ordered

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

LATOSHIA T. 
Rating:
5.0

I'm very pleased with u Haul Service helping families out to move items and to help out with events I will recommend U Haul any time to any one that need to rent a truck thank you for your service

Cheryl W.  |  First Impressions 
Rating:
5.0

TJ was really nice and has excellent customer service. The u-haul employee's were all friendly and complimentary.

Maurice J. 
Rating:
1.0

The General Manager was rude and unprofessional.

SHARMAINE D. 
Rating:
5.0

Customer did not leave a comment.

Phillip G. 
Rating:
5.0

I was great full for all the help I got. I know it was a last minute thing at the end of the month and your employee were able to take care of my needs. Thanks for your help at this difficult time. Dwight Crowley

lewis C. 
Rating:
2.0

Customer did not leave a comment.

MELZENA M. 
Rating:
4.0

The cab light didn't come on. I might didn't know how to work it or maybe an electrical problem

Derrick C. 
Rating:
4.0

Customer did not leave a comment.

DANIELLE C. 
Rating:
4.0

Staff was very helpful and knowledgeable.

Gerald S. 
Rating:
1.0

the staff has very poor incident resolution skills. I was inconvenienced and placed behind schedule due to staff error. Then I was threatened with additional charges and hung up on. The bright side were the agents that helped me over the phone and the nice male who checked me in

Tanisha H. 
Rating:
4.0

Customer did not leave a comment.

Cheri B. 
Rating:
5.0

Customer did not leave a comment.

fontella W. 
Rating:
5.0

The Hazelwood u haul location has proving to be both consistent and a provider of service on demand. And I would always choose this location and recommend other as well before any other store., Again, I say thank you!

Willie J. 
Rating:
5.0

Customer did not leave a comment.

Tranese B. 
Rating:
5.0

Customer did not leave a comment.

Yolanda H. 
Rating:
4.0

Customer did not leave a comment.

Anne B. 
Rating:
1.0

The employees doesn't know how to fix a tow dolly to the truck and asked us to do it. We had lot of issues with this rental just because of the dolly.

Venkata Praveen K. 
Rating:
3.0

Customer did not leave a comment.

KEITH H. 
Rating:
4.0

Customer did not leave a comment.

Diana P. 
Rating:
1.0

The vehicles smelled HORRIBLE! It drives like it needed a wheel alignment. I left my vehicle on the Uhaul lot, and someone hit my car!!!

TAWANDA S. 
Rating:
5.0

The trucks were very very clean smooth ride the employees are super nice I will be back the Renegade

Constance M. 
Rating:
5.0

The office staff was very professional to other customers and myself. The office was well organized and vehicle transport was aligned and ready for pick up. I have no recommendations for improvement at this time. Great service, safe towing and a satisfied customer.

Tracy B. 
Rating:
5.0

Customer did not leave a comment.

Mona T. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
3.0

Customer did not leave a comment.

SHERMIKA W. 
Rating:
5.0

Customer did not leave a comment.

Jarquis R.  |  Overall Experience 
Rating:
1.0

Please clean and disinfect the vans. ALL VEHICLES

Luquisha W. 
Rating:
1.0

Customer did not leave a comment.

caylin T. 
Rating:
5.0

Customer did not leave a comment.

EUYLAN W. 
Rating:
5.0

Nothing great service

Gary W. 
Rating:
5.0

Customer did not leave a comment.

JASMINE H. 
Rating:
5.0

Thought I was booking for a 24 hour storage place when booking. Only inconvenience. And prices where higher than the 24 hour storage unit I thought I was getting. I wish all prices where the same. Other than that, great.

Carnice G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHAMEKIA W. 
Rating:
1.0

Do to unforseen uncontrollable circumst ances respond to your customers, I informed staff about the situation and they stated it will be okay that I will be late, but I was still charge another rental fee. Highly disappointed as a returned customer.

Tirsa W. 
Rating:
5.0

Customer did not leave a comment.

Joseph J. 
Rating:
4.0

My son got arrested and I didn't know he had the UHAUL I called to report it stolen the man I talked to left me the most disrespectful and disgusting voicemail overall rude and he should not have a job

MICHELLE B. 
Rating:
2.0

The sign says stay in your equipment and someone will be out. I waited for 20 minutes,finally I went in a dropped off the keys. Also I never got a receipt. Was told it would be emailed, I'm still waiting. I called and after 35 minute wait I hung up. I need that receipt!

Michael H. 
Rating:
5.0

U-Haul work with me I paid for it on Wednesday and pick it up on Friday. You was 👍. Keep up the good job.

anthony L. 
Rating:
5.0

Customer did not leave a comment.

SHREIKA P.  |  Overall Experience 
Rating:
5.0

The staff was very courteous, kind and professional.

alicia h.  |  Overall Experience 
Rating:
5.0

I liked it. I just think the motion sensor lights should be on a little longer. But thank you guys for being patient with me through it all.

Vornell p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ricardo F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYARI J.  |  First Impressions 
Rating:
5.0

The staff were always friendly & helpful. Cameron was especially helpful when I was having difficulty with the door, he immediately came & helped me.

MARY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA B.  |  First Impressions 
Rating:
4.0

We had problems with billing. Mr. O’Neal was able to fix the issue. Thanks

Ricardo F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT c.  |  First Impressions 
Rating:
5.0

Staff was very customer service oriented, facility very clean. They assisted me with all of my needs. Made my move less stressful.

ANGELA N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teryce M.  |  First Impressions 
Rating:
5.0

Thank you again for being so kind

elaine d.  |  Overall Experience 
Rating:
5.0

Great and professional service!

ALAN R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tatiana w.  |  First Impressions 
Rating:
5.0

Extremely well run business all the staff of business are a reflection of the manager fun loving kind gregarious and truly helpful and thoughtful. I have been in the hospitality industry for 50 years one of the best experiences ever. Thank you all very much you are a diamond in the rough not in Chesterfield WTF Thank you Rex Hale chefrexhale.com stlculinarytours.com

Rex H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDERICK M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TONYA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

miesha a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi B.  |  First Impressions 
Rating:
5.0

Very professional staff that treated me well

Cheryl C.  |  Overall Experience 
Rating:
5.0

Anthony was fantastic. He answered all of my questions along the way and if I am going to be paying $180 for a 10x15 you best believe I am going to have a couple questions that is a semi large purchase when it comes to a monthly subscription. $180 is actually more than I could of paid elsewhere but Anthony honored my lack of coupon that I was not given by a different facility after returning my rented uhual. Overall I would rate this location a 10 out of 10 solely use this singles employee the cleanliness of the store was amazing best I have seen by singular uhaul place. Two thumbs up from me.

Bryson w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dAVINA w.  |  Overall Experience 
Rating:
5.0

staff was very helpful and friendly

Marian S.  |  First Impressions 
Rating:
5.0

The checking in was friendly and quick

donald w.  |  First Impressions 
Rating:
4.0

My unit had a huge a hole in the ceiling that concerned me but my items weren’t damaged. Overall great experience. Thank you to the office staff for all your assistance

COURTNEY P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Namon J.  |  First Impressions 
Rating:
5.0

great customer service

eRICKA M.  |  First Impressions 
Rating:
4.0

Everything was fine just thought the storage unit was a little bigger

Renita K.  |  First Impressions 
Rating:
5.0

Great customer service and good storage options

Kleila m.  |  Overall Experience 
Rating:
4.0

Thumbs up for Jennifer and Anthony

Sandra U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrienne K.  |  First Impressions 
Rating:
5.0

Jennifer was very friendly & helpful

KAREN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brock S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theona F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jacqueline W.  |  First Impressions 
Rating:
4.0

None

Robert W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory S.  |  First Impressions 
Rating:
5.0

Better than the rest!!!

Lee P.  |  First Impressions 
Rating:
5.0

GREAT JOB I WOULD USE YOU AGAIN KEEP UP THE GREAT WORK I ENJOYED MY SERVICE.👍👍👍

Deborah T.  |  First Impressions 
Rating:
5.0

The staff at this location are EXCELLENT - very knowledgeabe, understanding and accommodating.

Wendi G.  |  First Impressions 
No reviews have been submitted for this location.

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