U-Haul Moving & Storage of Hazelwood

1667 comentarios

8961 Dunn Rd   Hazelwood, MO 63042
(N side of 270 between Dunn Rd and Lindbergh Blvd)

(314) 831-7775

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(314) 831-7775

8961 Dunn Rd
Hazelwood, MO 63042

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Patreece R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TONYA M.  |  First Impressions 
Clasificación:
5.0

Honestly, it was perfect. The ease in which we picked up and returned the truck was great.

Jo J. 
Clasificación:
1.0

Very bad experience, bad customer service

Cameron J. 
Clasificación:
4.0

Thanks keep it up

kanishka P. 
Clasificación:
5.0

Everyone is always really nice, and trucks are well maintained.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique' A. 
Clasificación:
5.0

More help to check customer in/ out but the workers was very nice and friendly service was good.

Jennifer F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

miesha a.  |  Overall Experience 
Clasificación:
4.0

Aside this ubox was supposed to be stored at the Lake St Louis area from St. Peters and now is in Haelwood,...then a little confusing right at first when I went there to get it all in one UBOX, it is okay. Things didn't go as planned. It seems to happen a lot in my life. This COVID mess sure isn't helping either. Soon I will be having the UBOX shipped somewhere. For now, it will stay in Hazelwood I suppose. The people were very nice. Most locations have many new people and it I think almost known of them know a lot about UBOX. I may go to work for UBOX/UHAUL. I have had so many dealings with UHAUL over the years, I feel I know it better than most working there.

Randall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lonnie V. 
Clasificación:
5.0

My experience was great

Tinesha L. 
Clasificación:
5.0

Very nice people great service

August B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

I would recommend them to anyone

Tina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARDO V. 
Clasificación:
5.0

The gentleman who checked us in was polite, friendly, and clear with his instructions and information. Truck was clean, ran well, and suited our moving needs. Would definitely return to this location and/or refer friends to rent there. Very happy with service we received and price was affordable as well.

Cindi P. 
Clasificación:
5.0

I had a very good experience with this rental at this location, everything was handled well

Matthew L. 
Clasificación:
5.0

Whatever coating was put on the floor of the truck was very slick. When stepping into and out of it I had to be very careful to prevent falling. It made the floor shiny and new looking but it was very slick.

Gerard B. 
Clasificación:
5.0

I believe there's room for improvement but I don't know where

Willie J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tonya F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tinesha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcel H. 
Clasificación:
5.0

I just bought a house so I've had to rent a UHaul 3 times in the past couple weeks. The customer service is always amazing! Everyone is so nice, friendly, and helpful! Suggesting extra things I should rent or purchase to make my moving experience easy and hassle-free as possible!

Pearl S. 
Clasificación:
5.0

Nothing everything was excellent

monrico M. 
Clasificación:
5.0

Continue to hire representatives like the ones you have at your Hazelwood center!

Linda B. 
Clasificación:
5.0

Great, Happy, Funny Employees At The Time of My 730am Rental Time.

Heather W. 
Clasificación:
5.0

Staff was very nice and informative

imahn W. 
Clasificación:
5.0

Very professional staff that treated me well

Cheryl C.  |  Overall Experience 
Clasificación:
3.0

They did not have the furniture dollies that we're requested. The truck was constantly pulling to the left and was not well aligned. The truck also had issues with the transmission and would max out at high rpms for a while before shifting.

Kyle K. 
Clasificación:
5.0

Anthony was fantastic. He answered all of my questions along the way and if I am going to be paying $180 for a 10x15 you best believe I am going to have a couple questions that is a semi large purchase when it comes to a monthly subscription. $180 is actually more than I could of paid elsewhere but Anthony honored my lack of coupon that I was not given by a different facility after returning my rented uhual. Overall I would rate this location a 10 out of 10 solely use this singles employee the cleanliness of the store was amazing best I have seen by singular uhaul place. Two thumbs up from me.

Bryson w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayvan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronrecus B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAJUAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B.  |  First Impressions 
Clasificación:
3.0

I was very disappointed in U-Haul. The original quote they gave me was not honored and ended up charging me double than what I was quoted. Also, their new automated system of "check-in" and "check-out" left you with no paper trail of quotes and charges. I am a very disapointed customer!!!

Joe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashon T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney W. 
Clasificación:
5.0

El cliente no dejó un comentario.

dAVINA w.  |  Overall Experience 
Clasificación:
5.0

very nice and helpful service

Frank S. 
Clasificación:
5.0

staff was very helpful and friendly

Marian S.  |  First Impressions 
Clasificación:
5.0

Nothing, Great experience.

Susan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Employees were very professional and helpful

Dino F. 
Clasificación:
5.0

I wouldn't change a thing. The best staff experience I encountered in a long time. They all provided excellent service!

Quandra K. 
Clasificación:
5.0

Manager, Anthony Chiello and Associate, Jennifer, were friendly, efficient, professional, and beyond helpful and accommodating. You need more employees like them. Thank you for a stress free experience.

Jacqueline J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLADWELL K. 
Clasificación:
5.0

Nothing! I had a great experience! My movers cancelled on me at the last minute and you guys saved my day! ¡Gracias!

Yinka O. 
Clasificación:
5.0

Extraordinario servicio al cliente

Thomas B. 
Clasificación:
5.0

The lady that helped me check out and check in the truck was and is simply the best .. Her over all personality was professional with a touch of care .. The entire experience was seamless ..

Matthew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara M. 
Clasificación:
5.0

The checking in was friendly and quick

donald w.  |  First Impressions 
Clasificación:
5.0

You are doing great!

Antoni G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia R. 
Clasificación:
5.0

The staff at the Hazelwood location is very professional, understanding and helpful.. Upon returning the cargo van that I rented, I had problems trying to check in the rental via the website and as a result, I was frazzled.. Since I had never returned a vehicle during closing hours, I didn't realize that there was a drop box for the keys and I locked them in the rental. When speaking to the guy that works at the Hazelwood location the next morning, he was very understanding and compassionate and he calmed my bewildered state of mind.. I would highly recommend them if you are ever in need of uhaul services..

Valerie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denzel Y. 
Clasificación:
1.0

The U-Haul did not drive straight the ride was bumpy and the steering wheel was not straight

Montee E. 
Clasificación:
5.0

Continue to be pleasant and courtesy..

Lynetta R. 
Clasificación:
4.0

My unit had a huge a hole in the ceiling that concerned me but my items weren't damaged. Overall great experience. Thank you to the office staff for all your assistance

COURTNEY P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward D. 
Clasificación:
5.0

Everything was great and very professional.

PAMELA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

earnest H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
4.0

I would not change anything from my experience with them. I have no complaints, the truck was easy for me to drive and very clean. The staff at the Dunn Rd location were courteous, friendly and knowledgeable. Because of their customer service skills, it did help to relieve some of my stresses of moving. “ON BEHALF OF MY FAMILY WE PERSONALLY THANK YOUR DUNN RD STAFF” Cynthia G

Cynthia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kawanna T. 
Clasificación:
2.0

Offer better experience and actually help the customer instead of just looking for a profit.

AKE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annlee C. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLUWATOYIN C. 
Clasificación:
5.0

I like the service, the location, and the convenience of the gas station, on the way, while en route for the truck return process,

DARNETTE N. 
Clasificación:
5.0

My experience from the time I made the reservation to the time I returned the vehicle was very pleasant and the staff was excellent. I would definately use this location again and recommend it to others.

Sheila G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Namon J.  |  First Impressions 
Clasificación:
5.0

My only concern was that I dropped off the truck an entire day early, with more gas than I pick it up with and did not receive any refund. I don't believe this is okay, since if the situation was such where I had dropped it off late, or without proper fuel, I would have had to pay extra.

Clinton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley P. 
Clasificación:
5.0

Nice service and people.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela F. 
Clasificación:
5.0

nothing

vanessa W. 
Clasificación:
5.0

great customer service

eRICKA M.  |  First Impressions 
Clasificación:
4.0

Everything was fine just thought the storage unit was a little bigger

Renita K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

hannah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

bejamin L. 
Clasificación:
5.0

HELPFUL.

David S. 
Clasificación:
5.0

Great customer service!

Cecil R. 
Clasificación:
5.0

your doing great.

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA A. 
Clasificación:
5.0

Great customer service and good storage options

Kleila m.  |  Overall Experience 
Clasificación:
4.0

The checkout person and procedure were excellent. However, the check in person was not friendly. I had completed all the Procedures prior to arrival. The check in person asked me to scan in my drivers license which I had done previously. I attempted to scan four times at your site and Dunn Road as requested by the check in person. After four rejections, I told the check in person that he could do it himself. He checked the computer again and found that I had previously scanned my license. I hate inefficiencies. Why waste my time. Overall the experience was good. Thank you for your service.

Galen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquetta S. 
Clasificación:
5.0

Notjing

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andra V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy C. 
Clasificación:
5.0

Cameron was helpful, knowledgeable and friendly. Clean, orderly, well stocked store. In & out relatively fast but we were the only customers. There was a difference between the gasoline actually in the van and amount listed at check out but resolved easily with my phone.

Melody W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christiona J. 
Clasificación:
1.0

Charged me $25 for a cleaning fee for not folding the blankets. What a rip off. I never was told and I never agreed to fold the blankets. Obviously a scam. Looks like its Budget from now on.

Theodore L. 
Clasificación:
5.0

Bigger lot

Warren C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando P. 
Clasificación:
5.0

Lower your prices. They are ridiculous, flat out ridiculous. Cost me 174 bucks. I'd tell people try another company over u haul

Justin D. 
Clasificación:
1.0

I rented a uhaul June 8 and today is September 10 and I still haven't received my deposit back

Andrea L. 
Clasificación:
4.0

Thumbs up for Jennifer and Anthony

Sandra U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne K.  |  First Impressions 
Clasificación:
4.0

My only issue is that I notified the facility that I was cleaning out my storage in July, again by email on Aug. 5, 2020 and followed up with a phone call on Aug. 6, 2020 yet I am still getting mail saying I am late on my payment and am being charged a late fee. What is that about?

DEBORA W.  |  Overall Experience 
Clasificación:
5.0

Jennifer was very friendly & helpful

KAREN M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brock S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Theona F.  |  First Impressions 
Clasificación:
5.0

Hassel free service.

ANTONIO M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jacqueline W.  |  First Impressions 
Clasificación:
4.0

Ninguno

Robert W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L.  |  Overall Experience 
Clasificación:
5.0

Having my unit for nearly 3 years was something unexpected but the service I received from management was Great and the one person I give the customer service award to is Janet, she’s awesome she worked with me when I fell behind, I thank her because there was a few times I could of lost it all but she hung in there with me so for her she is greatly appreciated and I would recommend this location to everyone.

kimberly f.  |  Overall Experience 
Clasificación:
5.0

Better than the rest!!!

Lee P.  |  First Impressions 
Clasificación:
4.0

I spent 1-month shy of 10 years with this particular UHAUL facility. I didn't see any upgrades to the units but experienced increases in my storage payments. I was not pleased with that part of my experience. Then I noticed the several changes in the staff that included the facility's General Managers. They were always kind and helpful even during their very busy moments. Nonetheless, that turnover created some concerns. Otherwise and overall I'm grateful for the time and safe keeping of my belongings.

LEORA J.  |  Overall Experience 
Clasificación:
5.0

The only issue I had was the lights went out every five minutes while I was trying to get my belongings and I had to keep stopping to make the lights come back on.

MICHELLE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara H.  |  First Impressions 
Clasificación:
5.0

Everyone was helpful and professional. I'm very pleased with my service, I will recommend you all to everyone!

Cassandra M.  |  First Impressions 
Clasificación:
5.0

My experience with Uhaul was outstanding. Your employee Anthony C. (Dunn Rd. location) is exceptional! This has been the best experience I've ever had with any truck rental/storage company. God Bless!

Tracey J.  |  Overall Experience 
Clasificación:
5.0

I never had an issue with facilities or personnel. They were friendly and approachable. Good customer service.

rosie s.  |  Overall Experience 
Clasificación:
2.0

I wouldn't recommend anyone to use the facility, because of the damage that was done to my things from the roof leaking.

brian m.  |  Overall Experience 
Clasificación:
5.0

GREAT JOB I WOULD USE YOU AGAIN KEEP UP THE GREAT WORK I ENJOYED MY SERVICE.👍👍👍

Deborah T.  |  First Impressions 
Clasificación:
5.0

The manager was so cool was very happy

Lena M.  |  First Impressions 
Clasificación:
2.0

I have witnessed the manager had verbal argument with a customer. I was informed that I could get charge for having an outside moving pods in the facility. My brother's car was hit by uhaul employee.

Abegail C.  |  Overall Experience 
Clasificación:
5.0

Mr. Anthony Chiello, (8961 Dunn Rd.) is beyond EXCEPTIONAL!! He provided outstanding, fast, friendly and professional service for me as I was in a desperate moving situation. May God richly bless him!

Tracey J.  |  First Impressions 
Clasificación:
5.0

Anthony and Janet at uhaul Dunn road are the best 👍👍👍👍👍

Tony P.  |  Overall Experience 
Clasificación:
5.0

Exceptionally amazing, above my expectations. I wasnt expecting much, but the staff met and exceeded BEYOND exemplary Service. I highly recommend this store. I was treated w RESPECT above n beyond!!!

Stormie C.  |  First Impressions 
Clasificación:
5.0

Tj is a great manager.

Coleasha M.  |  Overall Experience 
Clasificación:
5.0

The customer service was wonderful n understand of my situation. Gracias

TEIANNA M.  |  First Impressions 
Clasificación:
5.0

I was,service with a smile and courteous and I will send family and friends to this location 🖒🖒🖒🖒🖒

Tony P.  |  First Impressions 
Clasificación:
5.0

Staff was very friendly

nausicaa b.  |  Overall Experience 
Clasificación:
5.0

Best experience with uhaul company ever. Keep up the good work!!

latonya r.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work

JANIE T.  |  Overall Experience 
Clasificación:
5.0

Great customer service...

LaKendra D.  |  Overall Experience 
Clasificación:
5.0

Will recommend uhaul before any other companies

beverly r.  |  Overall Experience 
Clasificación:
5.0

From the moment I entered the store I had an awesome experience. Everyone was nice , friendly and patient. The manager Anthony was excellent. Keep up the good work !!!!

JANIE T.  |  First Impressions 
Clasificación:
5.0

The staff at this location are EXCELLENT - very knowledgeabe, understanding and accommodating.

Wendi G.  |  First Impressions 
Clasificación:
4.0

Awesome

latonya r.  |  First Impressions 
Clasificación:
4.0

Fghjj

ELLIS A.  |  Overall Experience 
Clasificación:
4.0

I will refer

troy c.  |  Overall Experience 
Clasificación:
5.0

I have no complaints.

eric t.  |  Overall Experience 
Clasificación:
5.0

Everyone was so helpful!

whitley b.  |  First Impressions 
Clasificación:
5.0

Mr. Bryon and Mrs. Janet were the best at making sure my storage unit was safe and that I've had an excellent experience overall. I'll definitely recommend this location to family and friends.

timika l.  |  Overall Experience 
Clasificación:
5.0

There was a few minor hiccups but overall the service was excellent thank you

darlene m.  |  First Impressions 
Clasificación:
5.0

The staff is very respectful

Minnie M.  |  Overall Experience 
Clasificación:
3.0

Facility was fine until I got an email stating there was going to be a price increase. You didn't meet or beat the competitor so I moved out of 2 units which is sad because I didn't want to move.

john c.  |  Overall Experience 
Clasificación:
4.0

I always use Uhaul

cynthia m.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

CATHY W.  |  Overall Experience 
Clasificación:
5.0

No, additional comments are necessary.

LORNA B.  |  Overall Experience 
Clasificación:
5.0

They were very professional and attentive.

LaDorna T. | Reservación
Clasificación:
2.0

When we moved out of the unit there was alot of bugs-crickets, June bugs, water bugs, ants , spiders. For climate controlled it was not sealed good if that many bugs can get to an inside unit

Debra P.  |  Overall Experience 
Clasificación:
1.0

!DANGER !KEEP OUT! unkept thug on a power trip barking dat he's the boss & ***** have to listen. Co-worker said u aint my f*n boss, set the tone *Needed my mommas #, &/or wouldn't rent to me, game on!

taylor b. | Reservación
Clasificación:
5.0

I want to recognize Brittany for being on top of all of my needs when situations seemed to arise. All of the staff were polite,friendly, and very professional. I will be using UHaul again soon.

ERICA B.  |  Overall Experience 
Clasificación:
5.0

Easy and efficient. My things were fine.

Ann S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

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    Contenedores U-Box®

    We ship across town or accross the world!

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    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

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    Propano

    Propane service delivered straight to your door!

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