Customer Reviews for U-Haul Moving & Storage of Hartford-Brainard

1,315 comentarios

40 Brainard Rd   Hartford, CT 06114

(860) 967-0030

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(860) 967-0030

40 Brainard Rd
Hartford, CT 06114

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Ninguno

Shawn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Nothing for now.

Roosevelt A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseline G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DION J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irving O. 
Clasificación:
5.0

El cliente no dejó un comentario.

lamara R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lizvette V.  |  Overall Experience 
Clasificación:
5.0

No need to improve staff was very helpful and considerate to customers needs and overall satisfaction 10 +👍

Norman L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOURDES G. 
Clasificación:
4.0

The facility is very clean and secure. My only issue is that it is difficult to call and speak with someone for a question/concern, I spoke with the main Uhaul number and they sent a message to this facility to contact me and I never heard from anyone. I also never got any confirmation of my move out as it indicated I would and I had to call to confirm it. Besides trying to communicate with staff, the facility itself is great.

Danielle K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Robin A B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
2.0

Quedaron Mal desires q fui con mi Polaris de large distance hice mi reservation y llegue AL lugar tube q resvirar y Me cobraron el Dinero de la reservation

Rosalinda R.  |  Overall Experience 
Clasificación:
5.0

Put sign in front of storage facility directing UHaul returns to next driveway.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

YESMARIE M.  |  First Impressions 
Clasificación:
5.0

Karen and Matt provided a wonderful customer experience. Friendly and accommadating!

Jodi N. 
Clasificación:
5.0

First time using the facility and had a great experience.

SEBASTIANO F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKLIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
3.0

I was accused of not returning equipment that was returned had to go back and straighten it out because somebody didn't understand the equipment has to be checked back in

thomas O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

REJEAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Issiah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

rose g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CRISTINA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Catherine C. 
Clasificación:
5.0

The young man who did my reservation inside location was great and polite. The issue was with the vehicle itself it was filthy, could not see out the windshield and the truck reaked of marijuana. Upon the return of the vehicle we dropped off where indicated and the smell of weed was so strong coming coming out if the representatives booth to the point I made a comment to the man about and decided I wanted a receipt printed went inside but no reception could be printed as they were out of ink.

Glorybell D. 
Clasificación:
5.0

One of boxes leaked when it rained. It was a new version box.

Mary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cole B. 
Clasificación:
4.0

El cliente no dejó un comentario.

AMANDA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

nelson I. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Maria was amazing

Ashley A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

johnleia L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jay A. 
Clasificación:
2.0

Staff could be more friendly.

Alexander L. 
Clasificación:
3.0

El cliente no dejó un comentario.

MIQUIHEUS B.  |  First Impressions 
Clasificación:
5.0

I use this location lot for truck rental , They r excellent in customer services too .

NAVEED M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ruben M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S.  |  Overall Experience 
Clasificación:
1.0

Truck has massive vibration while driving. Needs a tire balance and steering alignment

Matthew F. 
Clasificación:
1.0

The agent I picked up the truck for told me I could drop it off to any location, I called the day to drop it off to see what I was close to.!8 had to drive it 30 mins farther then where I was, and also told I was at a half tank, dropped it off at a half tank.. I was charged 7. More.. for the gas…. This whole experience SUCKED

ashley V. 
Clasificación:
5.0

Staff was very helpful and pleasant to deal with.

Sonsecharay H.  |  Overall Experience 
Clasificación:
5.0

Seat was slightly bent that I felt like I was sliding off the seat. There was no way to charge my phone so I had to stop my trips and resume during daylight because the phone was dying. Lights were not making it easy to see so also decided it wasn't good to drive at night.

Christine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Not at all

Shawn D. 
Clasificación:
5.0

Just keep your employees. They are a great team. Maria is top notch. I have been dealing with her for over 3 years and she make me feel like family.

Theodore K. 
Clasificación:
5.0

The woman and man who helped us yesterday morning were extremely kind and helpful!

Trevor V. 
Clasificación:
5.0

AC didn't work in truck. No air would blow out of vents.

Matthew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick A. 
Clasificación:
1.0

The staff was lackadaisical, impertinent, inept, and lacked social skills. I have never been retained longer at other locations in order to complete my reservation nor to return equipment. In the future I will go out of my way to avoid this location.

Daniel N. 
Clasificación:
4.0

Princessa had EXCELLENT customer service. She made the experience easy and understanding.

LAURA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

The staff was super friendly and helpful! Maria at the desk helped to solve an issue from another location and the installation of the hitch went faster than expected. This location is the best UHaul I have ever been to and I can't recommend them enough. The storage area is neat, clean, and well lit as well!

Joe J. 
Clasificación:
1.0

Truck engine sounds horrible

Khaled S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aida A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

The service was excellent friendly and kind. As far as payment, the system should be able to accept debit card or advertise don't accept debit cards. Other than that everything was excellent.

Luis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ruth V. 
Clasificación:
1.0

This was not me!!!! I have never rented a UHaul

Laura F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Molly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvatore D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucille L. 
Clasificación:
5.0

Phone call started on Thursday Sept 29th with Miguel...Super helpful & knowledgable. Picked up trailer on Friday the 30th (flawless). Dropped it off Sat the 1st, didn't get the girls name, rainy out & she had us out of there in minutes. Will def rent from this location again. These kids are GREAT!

Lisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel H.  |  Overall Experience 
Clasificación:
5.0

Every staff that I spoke to the day of my rental which was sept 30th was very courteous excellent customer service for tthem all on that day shift as well as the Night Shift great staff at this location and very helpful all thank you

Diana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKLIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe L. 
Clasificación:
1.0

They try and get as much money from you with scams

Jason L. 
Clasificación:
5.0

Maria the manager and staff were warm and friendly.

Deborah B.  |  Overall Experience 
Clasificación:
5.0

Service was awesome!!! Team at Brainard Road professional and kind. Will send others there. Thanks again.

Leslie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe L. 
Clasificación:
5.0

Very Friendly Service!! Excellent Customer Service!!

Mary- Grace M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VinothKumar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanique D. 
Clasificación:
1.0

Worst customer service I ever experienced. Mostly due to all the employees been high and smoking Marijuana on the job

Jose R. 
Clasificación:
5.0

Only issue is that the 6'x12' trailer is heavy to get on and off the truck hitch

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexandra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

Maria, the general manager, provided excellent customer service. I was very satisfied with the service and the location was very impressive.

MARIA D. 
Clasificación:
5.0

Gracias a todos sus empleados por dar tan buen servicio. 1000 Gracias María por ser tan amable con tus clientes.

Carmen D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKLIN S. 
Clasificación:
1.0

Chaos and confusion every step of the way. The only good part of the experience was the driver and donkey driver.

Douglas F. 
Clasificación:
1.0

Website was misleading about cost. Dispatcher was unhelpful. Website did not have a record of my reservation. The drivers were great.

Douglas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara A. 
Clasificación:
3.0

The rep at the desk is great but needs more help. Truck was dirty in cab and truck had half tank of gas. There was supposed to be blankets in Truck and none were in there. I had to go inside the store and get the blankets myself. Trucks should be rented clean and with full tank of gas.

Michael S. 
Clasificación:
5.0

I was so pleased with the staff at Brainard U-Haul! Even though the van I had reserved was not in the lot for me when I arrived, they did everything they could to find another for me and gave me a discount for the two day rental the next day, They were helpful, professional and friendly!

Pauline H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kay J. 
Clasificación:
5.0

I am so pleased with your service from beginning to end. From customer service on phone to the woman and gentleman who delivered and picked up our boxes. The most stress free part of our move for sure. NOTHING MOVED AROUND IN THE BOXES DURING TRANSPORT. AWESOME!!! I will definitely be recommending your services. Thank you so much!!!!

Alexandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adayerises M. 
Clasificación:
3.0

The vehicle was given to us with no oil. We had to buy oil. Even after we did the engine light was still on. His car was not well inspected before being sent out

Vincent R. 
Clasificación:
4.0

It was just a long process to get me a unit

Tamara V.  |  First Impressions 
Clasificación:
5.0

Maria was amazing

Milagros R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn K. 
Clasificación:
2.0

Employees all arrived more than half an hour after scheduled opening…. I was not the only person who was held up by this.

Gabriel C. 
Clasificación:
5.0

For equipment reservation was NOT communicated properly to my understanding I thought pick up was for 1:30 pm not 1:30 am when I got there at around 1:05 pm and was told they sent out truck at am time so my truck on reserve was gone. Luckily there was a truck to get use of other wise I would of been SOOLuc

CHARLES F. 
Clasificación:
5.0

Too much interaction with fellow coworkers while customers are at Customer Service area. Customer Service Rep are too busy handling personal business for U-Haul business that takes away time for All involved. And then limited time to use equipment not a good look at All.

CHARLES F. 
Clasificación:
1.0

I was supposed to get one month of free storage. With my one-way truck but was charged.

Jamarie J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jorge O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEANNA S.  |  Overall Experience 
Clasificación:
5.0

Good service

Noel M. 
Clasificación:
4.0

Make sure the gas in the vehicle is recorded exactly how it is in the vehicle. From the start before the client leaves. The u-uhaul link was not working at the location on my phone, there should be other ways for the employee to come out to check fuel and mileage with us if the link is not working. i tried many times and the link would not connect to my wifi or u haul's wifi.

Sandra C. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRACY W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
3.0

Please let people know when the person behind the counter taking care of them is in training. It took me 25 minutes to be able to get my truck once I got up to the counter. That person was not ready for that task.

Drew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole L.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

CHARLIE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mostafa M. 
Clasificación:
5.0

Thank you. Everyone was very helpful and professional - God bless you all!

JOHN G. 
Clasificación:
5.0

The store manager was very pleasant and helpful. This Uhaul storage was very clean and I was impressed by that. I would recommend this store to anyone looking for a storage unit and I would use it again if I needed too.

angela g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackeline R.  |  First Impressions 
Clasificación:
4.0

Marie is Great, I will use this facility again,

Michael W.  |  Overall Experience 
Clasificación:
5.0

Very helpful

JOHN F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander R.  |  Overall Experience 
Clasificación:
5.0

Good experience with staff & facility

ANDREW R.  |  First Impressions 
Clasificación:
5.0

Maria the best gud services

MARISOL S.  |  First Impressions 
Clasificación:
5.0

Gracias por su servicio muy buena

ANTONIO F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Princesa B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTA M.  |  First Impressions 
Clasificación:
5.0

Great customer service and service. I will recommend

Maribel Q.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Madelin W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA P.  |  Overall Experience 
Clasificación:
5.0

Luis Alvarez was an extremely great associate. He assisted me with all of my needs in renting a uhaul and storage unit,and answered all of my questions or concerns

Gabriel S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

George C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

rOBERTO j.  |  First Impressions 
Clasificación:
5.0

Thank you Maria!

Christopher P.  |  Overall Experience 
Clasificación:
5.0

Maria has the patience of a saint. Always crazy busy but never rude or curt. Always pleasant while multi-tasking. Great Manager. The woman deserves a big raise! 5 Stars for Maria!! The unit prices could be lower, but good value for your dollar if you have expensive things in your unit. Not so great if you just need extra space for your junk /stuff. That constant buzz noise was most irritating if you had to stay in your unit for a while. Overall, good experience. Thanks so much.

Robin W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erick O.  |  Overall Experience 
Clasificación:
1.0

HORRIBLE EXPERIENCE SUMES IT UP ALL.

Sophia S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Roma J.  |  Overall Experience 
Clasificación:
5.0

Everything was Great

Marlin P.  |  Overall Experience 
Clasificación:
5.0

Marie is a excellent manager! She is very accommodating, friendly and professional. The facility was very clean and orderly. The owner is very lucky to have such a caring and enthusiastic manager. I would highly recommend this facility for your storage needs. Thanks Maria! You're the best!

TOM R.  |  Overall Experience 
Clasificación:
5.0

Best people in Hartford

CHRIS A.  |  First Impressions 
Clasificación:
5.0

We dealt with Maria whom good not have more professional and kind ! We could not been happier dealing with such a kind caring individual to even go out of her way to off help so my wife and hope she is recognized for being so professional and knowledgeable. Thank you James Ryan

Ryan J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SAVETTA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina m.  |  Overall Experience 
Clasificación:
5.0

Great People great people in this location

RASHEED C.  |  First Impressions 
Clasificación:
5.0

The Staff was friendly and helpful with my experience. The storage facility was very clean.

Mark C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda B.  |  Overall Experience 
Clasificación:
5.0

Maria at your Hartford Brainard Rd. Location is excellent as well as all of her staff. They are very understanding, courteous and friendly. This uhaul is the only one inuse out of all locations in Hartford. Will always be a customer.

Nikki M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILILP B.  |  Overall Experience 
Clasificación:
5.0

The facility was impeccable! Very well-maintained! Front office staff was helpful and extremely courteous.

YVETTE L.  |  First Impressions 
Clasificación:
3.0

Our storage area the roll up door needs maintenance. Poor slide lock terrible. Barely could raise the roll up. Locker L 10. Bad news the fences have all have been compromised. Not good. Awful. Dawn was very helpful. SiteManager.

dayne d.  |  Overall Experience 
Clasificación:
5.0

Uhaul does a wonderful job with the storage facility. Maria at Brainard Rd in Hartford is knowledgeable and helpful.

Denise G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Yoly J.  |  Overall Experience 
Clasificación:
5.0

Maria helped us on three different occasions. She was so wonderful to me. I'm so grateful for my time there. It made our move across the country so much easier. Everything was perfect. We are forever grateful. Thank you Maria!

LAURA KHRISTINE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VERONICA K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria F.  |  Overall Experience 
Clasificación:
5.0

Nice place

PAUL T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rowena W.  |  Overall Experience 
Clasificación:
3.0

Problem with the latch whenever opening or closing... mice infestation at Manchester facility. Not been replaced 0r paid all my fund's lost lashflambiyant649@gmail.com...860 804-5646...Lash flamboyant..

Lash F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAISY M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

RIchard R.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

nigeo n.  |  Overall Experience 
Clasificación:
5.0

The staff there is absolutely second to none great service

CARLOS M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisa C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

VAN M.  |  First Impressions 
Clasificación:
5.0

Maria melendez is a very wonderful and helpful lady.

Jencih M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

kimberly l.  |  Overall Experience 
Clasificación:
2.0

The website stated when paying for the unit online the storage unit would be ready for use after I pay I could skip the counter and go straight to the unit. NOT TRUE! I went to the facility put in my code number it said denied access not checked in. Online website doesn't state you have to first check in with the employee at the front desk before opening the storage unit door. Tried to open the storage unit door then the alarm goes off. Very disappointed now which it doesn't state that if you try to open the unit without checking in the alarm would go off. Scared me half to death please update your online website because it's inaccurate.

Denise J.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Alice S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAMARYLLIS C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

rondrick A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda M.  |  Overall Experience 
Clasificación:
3.0

I have to admit that u haul storage facility on Brainard Road was above my expectations as far as cleanliness and feeling my belongings were safe, after hearing of other u haul storage facilities horror stories from people (Bridgeport) I thought I would never store my belongings at a u haul facility. In the past I have rented from competitors facility (Extra Space) and vowed never to rent from others. By my surprise I was pleased the only problem I was not pleased with was I was not allowed to move out my unit and be charged a pro rated fee and u haul would not waive the late fee I did ask on several occasions, as you would want to please your customers and have them recommend using u haul to others. I'm not allowed to leave the field blank when asked if I would recommend u haul to others if asked my experience with u haul I'm unsure of my recommendation. Also Maria and I didn't get off to a good start and I understand people have personal issues going on outside of work as she was crying and speaking to another customer regarding some personal issue as I was waiting patiently to check into my unit about 45 minutes.

deidre s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alec M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STUART J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

charlene a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonsecharay H.  |  First Impressions 
Clasificación:
4.0

Ive lived in Htfd, and NY, and in a CT farm house with mice. So i get it, cockroaches, mice, rats..It was stressfull enough storing what items i had left, i wasn't 5ft in facility and saw numerous dead roaches.. Yea for them being dead, however that plus all the rat traps..was not good !! The front desk people were awesome, they made a horrific day, just a bit better!!!

kimberly f.  |  First Impressions 
Clasificación:
5.0

In and out quick, facility set up nicely to get around quick without obstacles.

Tony R.  |  First Impressions 
Clasificación:
5.0

Very friendly Manager, and i’m very polite.

Rosa L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryjo B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesly J.  |  Online Move In 
Clasificación:
5.0

I also had a very good experience on my service maría Melendez was very friendly polite and understanding. Will rent again in the future. Thanks for all the hard work

Luz C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

YANIQUE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Domingo R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID G.  |  Overall Experience 
Clasificación:
5.0

Nice and friendly staff and service!!! Thanks ☺️

Carmen R.  |  Overall Experience 
Clasificación:
5.0

Excellent and very good and friendly staff Thank you

Carmen R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

UNKNOWN J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William N.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and quick to set up my storage unit. I would recommend them.

MARGARET M.  |  First Impressions 
Clasificación:
5.0

The people at this location were very helpful and made things easier.

Sondra T.  |  Overall Experience 
Clasificación:
2.0

When we moved our stuff out of the unit after three months, there were German roaches in the unit and the surrounding area. No staff were aware of this. Poor management and pest company.

COLIN L.  |  Overall Experience 
Clasificación:
5.0

Thank you for your service

lorraine i.  |  First Impressions 
Clasificación:
5.0

Excellent staff! Excellent service

JHENNEL F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha J.  |  Overall Experience 
Clasificación: