Customer Reviews for U-Haul Moving & Storage of Harrisburg

6,433 comentarios

5621 Allentown Blvd   Harrisburg, PA 17112
(2 Blocks West of Heritage Toyota Harrisburg)

(717) 657-2010

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(717) 657-2010

5621 Allentown Blvd
Harrisburg, PA 17112
(2 Blocks West of Heritage Toyota Harrisburg)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Make those motorcycle trailers available to the public to purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Walter E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lawrence C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
4.0

Transmission seemed rough on the vehicle. Young guy was not the most personable, but he got the job done and was quick.

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

Well lit, easy to find parking and key drop off box after hours.

William B. 
Clasificación:
5.0

Everything was excellent.

Thomas G. 
Clasificación:
5.0

Helpful and courteous. Will use the location again.

Robert C. 
Clasificación:
5.0

Looking forward to my next rental

SUZANNE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee F. 
Clasificación:
3.0

The truck smelled like smoke and all my belongings smell like smoke. I am not a smoker.

CAYLEE M. 
Clasificación:
5.0

Everything went smoothly

JOSHUA H. 
Clasificación:
5.0

Staff was very courteous and friendly

STEVEN K. 
Clasificación:
3.0

My only issue is the check in process. I got there at my pickup time and it took almost 20 minutes to get through the pick up steps. They should have warned customers that they would need two contacts. I had to wake up a family member in order to get it done. That process is unnecessary and time consuming.

Jalen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS V. 
Clasificación:
5.0

The guys we dealt with were great…helpful and pleasant.

BARRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL S. 
Clasificación:
5.0

The workers at this U-Haul bust their butts, are patient and caring. I will continue to choose this location as my preferred spot.

Tiffany P. 
Clasificación:
5.0

Great

CONSTANCE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW V. 
Clasificación:
3.0

I have rented many trucks over the years but this last one was not my favorite. I was charged a return fee for a policy that was never discussed! My account owner in your system was changed without my knowing and it made the resolution even harder. My phone call was over 45 minutes and then my second call after I was "somehow disconnected" was over 30 minutes! Customer service was lacking in this one!

BRIAN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALAN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEMETRIUS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELE O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary R. 
Clasificación:
4.0

Timeliness. I arrive at 7:00 ( opening time ) door was open light we're not on. I was told to wait in my car until the manager arrived. After the light were on 5-10 minutes I walk back in. Price was ~ $60 more than quote.

PETER G. 
Clasificación:
5.0

Easy in and out

KEITH G. 
Clasificación:
4.0

All these people working here do excellent work

Dale W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFERY K. 
Clasificación:
4.0

Smooth transaction. this was first time renting a trailer and everything went great

Gregory H. 
Clasificación:
5.0

The manager was extremely helpful. I used this location several times and they are always courteous and helpful.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan K. 
Clasificación:
5.0

Very efficient

Richard P. 
Clasificación:
5.0

Everything is alright thanks

YOUSSEF A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marky H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
1.0

When I arrived, the previous customer did not bring the truck on time (8.30am). I asked the attendant to call the customer, her said that he did say 7.15am but she was mad for waking her up and that he'd try again at 9.00 am as to not upset the customer. I asked then what about v me? He said that I just had to wait. I waited till 9.00am patiently till 9.00am when the truck arrived. It was a bizarre experience.

Bruce Lee D. 
Clasificación:
4.0

Nada

STEPHON W. 
Clasificación:
5.0

The interior of the drivers windshield was smeared and foggy. Better job cleaning the front window. Other than that, great experience!

BARRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Zachary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

Gentleman who checked me in on Thursday morning, 9/16/21, was excellent.

THOR S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glennister B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TYLER R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY T. 
Clasificación:
5.0

Nothing,

LUCY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

Everything went perfectly. Staff was excellent.

Connie G. 
Clasificación:
5.0

So fast and easy renting a cargo van for a day. Literally walk in and out in less than 10 minutes. Drop off took less than 5 minutes. Incredible job guys, thank you.

ADON K. 
Clasificación:
1.0

The employee gave me the wrong truck and it had the check engine light on. They employee was extremely rude and treated me as if I was a 2 year old. I will never rent from this location EVER again.

Krista J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

The Assistant Manager gave me the General Managers CARGO TRUCK being smart considering his boss Ethan still was on VACATION and now the ASSISTANT MANAGER who told me I was calling him the wrong name(which was a BOLD FACE LIE) thinks im going 2 allow him as a Assistant manager charge me over $600 4 a ACCIDENT( I didn't cause on purpose) considering it was NO CAR ACCIDENT INVOLVED!!! TELL ETHAN HIS BOSS MY STORY. I have since been in contact with Ethan Stell & informed him I will be there 2 pay THE CORRECT AMOUNT once they send me via email the PROOF OF DAMAGES via SAFELITE REPAIR/ SAFELITE REPLACE measurements! I have NO PROBLEM PAYING 4 A ACCIDENT I COULDN'T PREVENT when there were NO CARS INVOLVED AT ALL WHAT SO EVER!!!!!!! So based on the invoice I received from Ethan Stell & the PROOF I HAVE FROM MY BANK my money should have NOT BEEN RELEASED 2 ME ON SATURDAY,when I talked 2 Ethan I INFORMED HIM I NEEDED THE RENTAL 4 FOUR DAYS NOT NO 2 4 DAYS. When I tried 2 call Ethan 2 let him know what happened, I was informed he was on VACATION!!! So I waited until I could get ahold of him(ETHAN STELL) 2 let him know I definitely am not AVOIDING MY RESPONSIBILITY only i need measurements to get my own QUOTE FROM SAFELITE REPAIR ON EISENHOWER BLVD in Harrisburg Pennsylvania considering i have a RIGHT 2 GET MY OWN PAPERWORK @ the REPAIR SHOP OF MY CHOICE!!!!!!! PERIOD! I KNOW MY RIGHTS! NO ONE IS GOING 2 PLAY ME 4 NO FOOL BY OVERCHARGING ME NOBODY! Especially after lying 2 me about his name as a ASSISTANT MANAGER

TESHA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
3.0

This has nothing to do with this specific location but the new(newer) process for checking vehicles back in after hours. After transporting large, heavy, or a full truckload of items, the last thing someone wants to do is spend time taking pictures and all of the other things that uhaul associates used to do the next morning to check a truck back in. I was one screen away from checking the truck in on the website and my phone died. I had to sit in my car for an additional 20 mins to wait for my phone to charge up to 2% only to find I had to take all of the pictures again. I'm so lucky I had that charging cord, I'm not sure what I would have done if my phone had died and I had to drive home, charge my phone, and come back. I'm sure there are times when customers trash vehicles and that these measures were put in place to save associate time and all of that, but after the long day I had trying to move a 600 lb item, that was probably the worst experience I've had in a long time.

JACLYN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori D. 
Clasificación:
2.0

The guy who helped me should be trained on better customer service skills because there was none to be found with him.

DEVYN J. 
Clasificación:
5.0

Excellent customer service.

CURTIS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

Truck had a broken drivers seat. Caved in to the left and made it very uncomfortable to sit in. No USB ports for cell phone charger and it rode really rough. Customer service at the location was great. Just need to fix their equipment.

RYAN M. 
Clasificación:
5.0

Great service. The staff was helpful equipment was clean. I had a pleasant experience

CHINWE A. 
Clasificación:
5.0

Keep up the good job.

AARON K. 
Clasificación:
5.0

Desk guy was efficient, pleasant and thorough. He showed us how to load the car onto the trailer and secure it safely.

Gregory H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAPHAEL C. 
Clasificación:
3.0

Had to drive 36 miles (round trip) to pick up a tow dolly then was charged for going 25 miles over my total allotted mileage

JAMES G. 
Clasificación:
5.0

Simply perfect.

JEFF E. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARYALICE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYRA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES F. 
Clasificación:
3.0

Be happy with customer and don't be mad.

Sudar P. 
Clasificación:
5.0

Ensure that the window washer is filled with fluid.

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mamadou B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SONYA G. 
Clasificación:
1.0

Got charged for an extra two hours when originally I had a reservation for two days and then all I did was change the time to an earlier time to pick it up and they call me and tell me did they only have 24 hours available kind of a disappointment had to rent another truck from another company

SETH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

Ask for Mr Brown, he was so helpful. It was so smooth and seamless that it made my day of moving enjoyable.

ANTHONY G. 
Clasificación:
5.0

Well my tail lights didn't work, because of that you can't take the trailer , lights have to be working. To my surprise the guy was very knowledgeable of the wiring and started trying to help me Find the issue. Probably since it hasn't been used since 2011, obviously little rust. I just knew I was about to pay at the butt to get this fixed to my surprise he worked on it for about an hour, and I was charged $22 to rerun a hotwire. I was honestly expecting $125 charge. My point is you'll have my service and my business for life, at no point did they take a avantage of my situation and lights not working to make more money off me. That gets my Respect. I plan to return and drop off a small hank you for the guy that worked on it this week. Great job great service …

Brandon M. 
Clasificación:
5.0

Great customer service both with picking up and returning. Would definately recommend your store to others. Thanks for doing a great job.

HAILEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amal R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD S. 
Clasificación:
2.0

El cliente no dejó un comentario.

James Y. 
Clasificación:
4.0

There was only one customer service rep for a while, so the wait to pick up my reservation was a little long. Other than that everything went smoothly.

Kelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN T. 
Clasificación:
4.0

I did online express check in but still it took 15 min at the counter to check out. I've rented this same trailer several times, know exactly where it is parked, why not have a self pick up.

ELIZABETH P. 
Clasificación:
1.0

El cliente no dejó un comentario.

SAWYER Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN N. 
Clasificación:
5.0

Excellent and friendly service!!! Everything unfolded exactly as it ws supposed too!!!

RICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xi W. 
Clasificación:
4.0

windshield on the inside should have been cleaned.

THOMAS B. 
Clasificación:
5.0

Breaks had an issue that I reported to staff

DAVID D. 
Clasificación:
5.0

No suggestions

JEFFREY W. 
Clasificación:
4.0

Tell them to fill the gas tank, sweep out the truck, don't leave a pile of dirt in back and consider it swept, sweep it clean.

JUSTIN O. 
Clasificación:
5.0

Ethan was very friendly & knowledgeable. Very excellent service.

Valerie S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS K.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful! Madyyson went above and beyond to assist!

Roseanna M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN K.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba