Customer Reviews for U-Haul Moving & Storage of Gurnee

1,881 comentarios

860 Waveland Ave   Gurnee, IL 60031

(847) 782-1385

Ver mapa de la instalación

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(847) 782-1385

860 Waveland Ave
Gurnee, IL 60031

Servicios en esta ubicación:

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Cambio de propano
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Truck was great, employee was polite. My only complaint is starting me off with 1/4 tank of gas. That's kind of meager and I had to try to guess when to stop putting gas in. I figured it out, not a huge deal but would be nice to have a full truck.

MARK L 
Clasificación:
5.0

El cliente no dejó un comentario.

Dionna J  |  Overall Experience 
Clasificación:
5.0

The truck was a little dirty, but the bad thing was it smelled of cigarette smoke.

ROHAN D 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashanda S  |  Overall Experience 
Clasificación:
5.0

great customer service in person and over the phone. Trailer was in good working order and it was easy to make a reservation.

JAVIER S 
Clasificación:
4.0

Easy peasy

ALAN W 
Clasificación:
5.0

It's my number one storage facility.

OMAR V  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPHINE B  |  First Impressions 
Clasificación:
5.0

Great team working there!

MATHEW W 
Clasificación:
5.0

Great place to utilize for storage with excellent customer service.

Jason M  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

SHAUN G 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S 
Clasificación:
5.0

El cliente no dejó un comentario.

PEARLIE W  |  First Impressions 
Clasificación:
1.0

Nobody come with me before picking the van and they don't do regular check up and also they don't check the miles. Actually I just take for an hour and I told them only 20 miles to go from gurnee u haul Centre to lake bluff and come back to u haul Centre ,he said the estimate is 39 bucks but the drop off time another representative he is ask any problem I said no and he goes to check everything and he say you use 130 miles,Iam shocked And they charging me 46 bucks For me it's a bad experience from this location

ANEESH R 
Clasificación:
4.0

El cliente no dejó un comentario.

jose m  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SABINA F  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

REINALDO R 
Clasificación:
5.0

Michael and staff have been advocates as well as quality representatives for U-Haul facilities, products and services

Edward T  |  First Impressions 
Clasificación:
5.0

My problem was not with the drop off or the facility that I picked the U-Haul up at or dropped it back off at. I ran into an extremely dangerous situation with a vehicle that was rented to me. It was one of the 26 foot trucks and about 30 minutes into my trip from Gurnee, Illinois to Springfield Illinois. The windshield wiper on the driver side broke, snapped off, and this was during the big storms out there. The ice and water and snow even at the best of times with windshield wipers is difficult to deal with. I tried pulling off twice to locate a U-Haul while I was on the road and was unable to find one that would not have added, at least an hour to my trip. I am extraordinarily disappointed and actually quite upset.

WILLIAM S 
Clasificación:
5.0

Thank you for your Business and Service

PATRICK W 
Clasificación:
5.0

Nada

DENNYS L 
Clasificación:
5.0

Extremely efficient and fast

ben m 
Clasificación:
5.0

Michael was knowledgable and friendly . From start to finish everything went great . We also used the U-Haul helpers and they were lifesaver's . I highly recommended this U haul storage and truck rental facility . Thank you Michael for making something so stressful much easier .

LAWRENCE G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ONESHA G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID E 
Clasificación:
5.0

Joshua and Joe P. Great customer service great first impression.

DAMARI C 
Clasificación:
1.0

Gas was not full when i got the truck. When finished i went to get fill the tank before returning the truck. Usually you the needle as it goes up when you turn the key on and fill the gas. But this time the needle wouldnt move. So i had to fill full tank. Only after i started the ignition the nedle started to move al the way up. So i over payed on gas becoase you guys dont fill full tank. You should give the truck with full tank. And not run this little scam with the gas. I dont know is this on purpose or not from your end.

SERGHEI O 
Clasificación:
5.0

Mr Boero was excellent in his service. I would also like to thank Jade for her excellent service on the phone.

HOWARD G 
Clasificación:
5.0

El cliente no dejó un comentario.

Heath H 
Clasificación:
5.0

El cliente no dejó un comentario.

ISLAND P 
Clasificación:
5.0

El cliente no dejó un comentario.

EARNEST V  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WADE S 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachna G 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT E 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHONDRA M 
Clasificación:
5.0

Please remember that the moving help that u haul presented to me didn't work at all. They didn't show up. I was delayed and moving a day. They didn't show up to unload the truck which took an additional day very unsatisfied. I believe that U-Haul should look at what they're doing.

richard g 
Clasificación:
5.0

The process was efficient and quick. The only very minor item is that the new lock and key is in the storage bin when you open it for the first time… enclosed in plastic. I did not have a pair of scissors to open it so I had to grab a pair of scissors from my house while leaving my items in my bin unsecured. Very minor as the indoor storage facility is very clean and secured. It would be a good idea to have the attending person walk with you, open the door and cut open the new lock and key…..allowing you to secure the bin while there for the first time. Gracias

BYRON H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth A  |  First Impressions 
Clasificación:
5.0

The gentleman that helped us was very nice and easy to work with.

Cecile M 
Clasificación:
5.0

The truck was visibly clean but had a terrible stench of cigarette and marijuana smoke. I informed the staff of this upon returning the truck. Other than that, the rental was great!

ELIZABETH A 
Clasificación:
5.0

Excellent and fast service everyone was very helpful!!

KRISTINA S 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL A 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE B 
Clasificación:
5.0

Well done

TIMOTHY K 
Clasificación:
5.0

El cliente no dejó un comentario.

JAQUELINE H  |  First Impressions 
Clasificación:
3.0

My U-Haul leaked when it rained and damaged some on my furniture

James F 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE A 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS J 
Clasificación:
4.0

Great service, was very pleased. God bless

DANIEL C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROHAN D 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl T 
Clasificación:
5.0

Fast and Easy service! Respected their one month free deal with my one-way contract despite not having a prior reservation!

ALEXANDER R  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN E 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfonso G 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S 
Clasificación:
5.0

El cliente no dejó un comentario.

MABERY E 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYLNN O 
Clasificación:
5.0

Best haul location - I traveled extra to squire and return a vehicle- nice folks, clean inside facility and out- properly managed- I recommend this location to all

AURELIA P 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris V 
Clasificación:
4.0

Move in process was easy. Appreciated the carts made available on site. Was really convenient. I was a little confused by where the 'gate' was (that was referred to in my emailed directions), but I figured it out after a few minutes and found the best entrance to unload.

Joseph L  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT C 
Clasificación:
5.0

The breaking system on the 6x12 enclosed trailer was very bad and over reactive, shaking the whole car when we had to break a little faster than normal. It was very sensitive and made the trip take longer so we were late bringing the trailer back.

JEFFERY C 
Clasificación:
5.0

Excellent staff, fast, effective and kind.

CAROLINA E 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIAN P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD D 
Clasificación:
5.0

El cliente no dejó un comentario.

SONIA M 
Clasificación:
1.0

The staff were smug and indifferent.

WILLIAM B 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecile M 
Clasificación:
3.0

El cliente no dejó un comentario.

OSCAR M 
Clasificación:
5.0

Good service

KOMIL P 
Clasificación:
5.0

Nada

YVONNE M 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald P 
Clasificación:
5.0

El cliente no dejó un comentario.

MOSHOOD G 
Clasificación:
5.0

El cliente no dejó un comentario.

EARL P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B 
Clasificación:
5.0

We appreciate hail and all that worked and/or spoke with us to make our moving experience doable. A real team effort and smooth move. We recommend Uhsul to everyone- thank you

URELI P 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P  |  Overall Experience 
Clasificación:
5.0

I Love the large drive in bay, making access by even your largest 26' Super Mover truck a breeze! It definitely saved time on the move-in process & will help when I eventually move back out.

Keith P  |  First Impressions 
Clasificación:
5.0

Very easy pick up process. Info on rental agreement was clearly explained.

WILLIAM D 
Clasificación:
5.0

Fast and efficient experience.

NELSON C 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW P 
Clasificación:
5.0

El cliente no dejó un comentario.

Latange O  |  Overall Experience 
Clasificación:
5.0

Offer walk up ramps for heavy furniture at a cheap price.

ARVINE M 
Clasificación:
5.0

I have rented many times in different states and I have always had a good experience.

John K 
Clasificación:
5.0

The gas tank was almost empty when I picked it up, so be aware of it if planing to rent it late in the day.

Elvia R 
Clasificación:
5.0

Very good customer service!

MARK S 
Clasificación:
1.0

El cliente no dejó un comentario.

Kristin T 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE S 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS M 
Clasificación:
5.0

My experience at this location was perfect.

DEBRA R 
Clasificación:
3.0

The steering column was bad i had to drive super careful from waukegan to Watertown wi. That's dangerous! Also the app didn't work to mobile check in and mobile check out. The passenger side has a dent. Called to let the Gurnee location know, they updated the notes they said.

TEPHANIE L 
Clasificación:
5.0

Always professional and excellent service.

VICKIE D 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

DONAVEN J 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY K 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO A 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH S 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMINGO G 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS P 
Clasificación:
4.0

El cliente no dejó un comentario.

TINA J 
Clasificación:
5.0

Courteous and professional

GEORGE G 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert P 
Clasificación:
5.0

Friendly staff, easy quick rental experience.

CHARLES B 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy M  |  Overall Experience 
Clasificación:
5.0

Maybe double check windshield molding,looks like it came loose on the previous driver, black marks on the roof and side door ,came loose on me and started to flap around,had to pull over on the expressway to tape it down

James P 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTIN C 
Clasificación:
4.0

I was given a verbal and online time of 2hours roughly. THIS IS NOT A BLAST ON THE TECH/MANAGER MICHAEL. I knew it was going to be a pain, but I'd rather be told no time than told a wrong time. I came back around the 2.5 hour mark, not done as I assumed. I then waited for another 2.5 hours. Total of 5. No big deal, just maybe align the customers expectations with the reality of installing any parts on vehicles. Michael did a great job and I have no beef with him, he killed it.

Michael L 
Clasificación:
3.0

Not make customer go to another location just because they did not have any power cables for the trailer that they did have!

ROBERT N 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryjoe M  |  Overall Experience 
Clasificación:
3.0

Due to the doors being broken for a few weeks we were unable to move stuff in and out of our unit during specific times. The alarm would consistently go off when opening the door even after the bill was paid which my wife mentioned multiple times was a sensory issue. They told us it was out of their control which we understand but they also have a giant dip when walking in which could severely injure or hurt someone, previously disabled or not. While the unit itself was secure, the policies and maintenance were subpar. The employee were very helpful and professional though. Also the bathrooms were poorly maintained and people were probably using drugs in there. We saw used needles in a dresser set left in the free stuff once. Maybe it would be wise to have an employee sort through donations from time to time.

Nicholas F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Esmerelda T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEJANDRO V 
Clasificación:
5.0

Perhaps a little better directions from the office to the vehicle parking location - they assumed I had entered the facility from Grand Avenue and had seen the van on the way in. Everything else was excellant.

Richard M 
Clasificación:
5.0

Second time using this location. Always helpful and quick.

ANTHONY G 
Clasificación:
5.0

Great customer service!

JOHNNIE H 
Clasificación:
4.0

El cliente no dejó un comentario.

OLUSHOLA O 
Clasificación:
5.0

This location was clean and neat. The trucks were clean and in working order. A pleasure to rent, use, and return compared to previous experiences with other U-haul locations.

CRISTINE S 
Clasificación:
5.0

Great customer service!

JENNIFER P 
Clasificación:
4.0

I would appreciated if the vans could be a little more cleaner inside and out.I shared with the representative.The last 2 and 3 rentals that the vans weren't too clean.Other than that I love it and I'll continue to come back

MARVIN C 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW P 
Clasificación:
5.0

El cliente no dejó un comentario.

HOPE T 
Clasificación:
5.0

El cliente no dejó un comentario.

SIDONIE C 
Clasificación:
5.0

Representatives were courteous and knowledgeable. They were able to answer all questions and concerns surrounding my rentals!

LORYNE F 
Clasificación:
5.0

Easy check out and checkin. Great service.

MARK L 
Clasificación:
5.0

You are doing everything right !👍🏽

Desiree S 
Clasificación:
5.0

Keep doing great customer service Joe wen i picked tráiler he helped hook chain professional service

Felix R 
Clasificación:
5.0

Keep digital records of repeat customers, so they don't have to reenter info if it hasn't changed.

Ernest W 
Clasificación:
5.0

Mike at the Waveland Ave location was very helpful and nice to meet.

Mylee P  |  First Impressions 
Clasificación:
5.0

Fabuloso

INGRID G 
Clasificación:
5.0

Great experience for my first visit

ERNST G  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley R  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Caroline C  |  Overall Experience 
Clasificación:
4.0

Alarm needs to be fixed

mary r  |  First Impressions 
Clasificación:
5.0

Your team was truly helpful!

David V  |  First Impressions 
Clasificación:
3.0

Your staff tried to serve somebody that was behind me in line. I think that was totally unacceptable.

Guy C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S  |  First Impressions 
Clasificación:
5.0

My process went very well. Dassan helped me and did an amazing job. He was very helpful and kind. It's obvious he cares about his customers and wants to provide excellent service. Thanks Dassan!

Tia D  |  First Impressions 
Clasificación:
5.0

I'm very happy with the service. Staffs are friendly and very helpful.

DARIUSZ K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle L  |  First Impressions 
Clasificación:
5.0

Greatest customer service ever appreciate the people service awesome!!!

GUY C  |  Overall Experience 
Clasificación:
5.0

Thank you for your help take care David

DAVID B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelvin T  |  First Impressions 
Clasificación:
5.0

A +++

GERALD C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL P  |  Overall Experience 
Clasificación:
5.0

That was my first time using u haul storage and they made sure my things were clean safe and secure l was very happy with the outcome

Windy S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecil C  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

earnest v  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ETERNITY C  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ladonna E  |  Overall Experience 
Clasificación:
5.0

Very clean, very convenient, friendly staff and I love the auto payment! I would definitely recommend you guys to anyone in need of storage options. Gracias

Ricky C  |  Overall Experience 
Clasificación:
4.0

The bathroom always needed more attention.

Darlene G  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carolyn T  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Perla H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darcey S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy W  |  First Impressions 
Clasificación:
5.0

I would highly recommend this location

DONALD S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Damaris v  |  Overall Experience 
Clasificación:
5.0

Worldclass experience. Got to the place where we weren't storing enough stuff to warrant $75/month aka $900-ish / year. If the needs occur again, I'm certain that we'll be back.

Doug D  |  Overall Experience 
Clasificación:
5.0

I had a few problems within the last month of my renting and manager Karl took care of all of my requests and helped me be able to move out of my storage unit also return the truck with a peace of mind. Great service great management!

Helen S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GUY C  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Emone M  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael G  |  Overall Experience 
Clasificación:
5.0

Price stayed the same for two years, climate controlled, very clean, restroom was clean, and access was awesome with a pin#, a key card and a key fob for the large bay door.

Jeremy K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela A  |  Overall Experience 
Clasificación:
5.0

After the passing of a loved one, the storage facility helped the family by allowing extended time to arrange for viewing and disposal of the contents in storage. We are grateful for the consideration shown during this difficult time. Our heartfelt thanks to the staff at this Uhaul facility

Frank M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chazz C  |  Overall Experience 
Clasificación:
5.0

Roomy clean handicapped bathrooms nearby, plenty of carts, great variety of vehicles, overall nice staff and smooth operation. I also like the reuse space near the door where people can leave something for others.

mary g  |  First Impressions 
Clasificación:
5.0

Very good service.

Kerry S  |  First Impressions 
Clasificación:
5.0

Since I was done with the unit two weeks before the next monthly payment was due it would have been nice if a partial refund had been afforded.

David M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon j  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gerilinn M  |  Overall Experience 
Clasificación:
5.0

The manager and other employees were very helpful to me in storing and moving my items!

Thomas G  |  Overall Experience 
Clasificación:
5.0

Clean, secure. Rented here for 3 years and never had an issue. Was always able to access my unit when I needed to. The staff was always very helpful and friendly.

NICOLE B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY R  |  Overall Experience 
Clasificación:
4.0

Facility was well maintained and staff was great

erika U  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DeShena F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald C  |  Overall Experience 
Clasificación:
5.0

I will most definitely recommend U-haul to all my family and friends. The customer service is great.

Michelle C  |  Overall Experience 
Clasificación:
5.0

In renting a 10x10x10 unit online, we were given 2-5x10 units. They U-Haul team was super helpful in getting us switched over.

Johnathon M  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Austin R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald R  |  Overall Experience 
Clasificación:
5.0

It was safe and convenient

OMAR V  |  Overall Experience 
Clasificación:
5.0

Everything is all good 👍🏾

Edna S  |  First Impressions 
Clasificación:
4.0

Little problem with getting credit for on-line bill pay each month from my husband's bank account - all fees were reversed so no harm in the end. Facilities are absolutely wonderful - climate controlled... I was very pleased with the facilities and staff - we like Brandon.

Denisa K  |  Overall Experience 
Clasificación:
4.0

Thank you for being there when you were most needed.

Darlene G  |  First Impressions 
Clasificación:
5.0

The team was extremely helpful as I had a medical condition, worked with me patiently, I would describe my service nothing less than superb!

Mark R  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Annie M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

glen s  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mayra C  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

KOKA K  |  First Impressions 
Clasificación:
5.0

The staff is awesome and was very helpful to me during my move.

Theresa H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joey F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eliza D  |  Overall Experience 
Clasificación:
5.0

The guys in the front were very helpful, nice and welcoming. I like dhow the hours were more late than usual so I was able to put my stuff in my storage and leave the trailer I rented before hitting my destination. Place was clean and well maintained. 10/10

Lizbeth F  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam P  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica N  |  Overall Experience 
Clasificación:
5.0

This location was ABSOLUTELY AMMMAZZZINNNG! The staff was/IS EXCEPTIONALLY PHENOMENAL!!! ~Camille Swint

CAMILLE S  |  Overall Experience 
Clasificación:
4.0

Cleaning needs to be improved

Fernando G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE M  |  First Impressions 
Clasificación:
5.0

The staff at this facility made the truck, equipment, and storage facility rental process so easy during this stressful time. I really appreciated their effective communication and friendly customer service. I was also impressed with the cleanliness and accessibility of the storage facility. ¡Gracias!

JAMMIE K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carhartt C  |  Overall Experience 
Clasificación:
5.0

Genial

Lillian H  |  First Impressions 
Clasificación:
5.0

I thank you all for the support you all gave to me I'm very happy how you all took care of my belongings God bless you all.

Anna H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kashe J  |  Overall Experience 
Clasificación:
5.0

It's very convenient

OMAR V  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

connor w  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

La J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen S  |  First Impressions 
Clasificación:
3.0

I ended my contract and was still being charged!

elizabeth w  |  Overall Experience 
Clasificación:
5.0

Staff was professional and polite. They kept up with our changes on the trucks; found out the 20' and 15' trucks we couldn't navigate the high entrances without a lot of assistance. We ended up the a van that worked well for us. Karl was flexible throughout the processes, he was wonderful!

Carolyn b  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary s  |  First Impressions 
Clasificación:
5.0

Everything was great!

Jane F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Feliks D  |  First Impressions 
Clasificación:
5.0

Gracias

ALETHIA S  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and helpful, again. My move in was easy and painless. During a very painful time.

diane h  |  First Impressions 
Clasificación:
4.0

Need more flat beds

Thomas G  |  First Impressions 
Clasificación:
5.0

Thank you to all the Uhaul employees I have worked with. This is the greatest, cleanest, strategic, easiest, most compassionate, empathetic and most convenient storage facility I have worked with.

Kathryn R  |  Overall Experience 
Clasificación:
5.0

Uhaul exceeded my expectations. They had well maintained carts to borrow and it really sped up my unloading. The facility was spotlessly clean. I was surprised they had a public bathroom and then choose to use it and it was fantastically clean as well.

Doug D  |  First Impressions 
Clasificación:
5.0

We have rented trucks numerous times from the Gurnee U-Haul. The trucks are clean and well maintained. I can also definitely recommend the storage units at the Gurnee location on Waveland Ave. First of all, the staff is very helpful and professional which makes everything easy! The entire place is spotless, including the storage unit buildings. It is secure and well lit. Overall, we had a very positive experience and I can recommend them without hesitation.

Dianne B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eliza D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A  |  Overall Experience 
Clasificación:
4.0

The only thing I did not like about the unit(s) was the alarm system when opening. All the units did it, and it was loud and alarming(lol). Never sure why it did that. It stopped quickly, but was irritating.

Roberta K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany J  |  First Impressions 
Clasificación: