Customer Reviews for U-Haul Moving & Storage of Greenwood District

2804 comentarios

504 E Archer   Tulsa, OK 74120
(Corner of Greenwood and Archer)

(918) 583-8551

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(918) 583-8551

504 E Archer
Tulsa, OK 74120
(Corner of Greenwood and Archer)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

KWAMEISHA D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaland B.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDALL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanaa M.  |  First Impressions 
Clasificación:
1.0

It's not easy to maneuver to in the Truck, there was a ton of construction in area & a lot of the routes to the location were blocked off. This very well may not of been the issue of the establishment but it didn't help & though staff wasn't rude was not actively present in front upon initial walk in. Had to walk around a bit to find an employee. Other than that was fine.

george T. 
Clasificación:
5.0

El cliente no dejó un comentario.

hanai d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl G. 
Clasificación:
5.0

The customer service rep was amazing she had an issue with my current rentals tires easily switched me to a larger truck was friendly and helpful. It was the least painful thing I'd done. GREAT JOB!

GRANT S. 
Clasificación:
5.0

Appreciate the help we always receive from Kari.

Joey T. 
Clasificación:
3.0

Hire people to man the customer service lines for after hours. I waited over 2 hours on the phone and still no one took my call and then I waited over 30 minutes for someone to interact with me using the chat option. Ridiculous. I will not use U-haul again because of this issue.

SHAWNA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSYCA W. 
Clasificación:
5.0

The manager, Karrie was a great help. She was attentive and knowledgeable. I would definitely recommend this store and Karrie as a resource person.

beverly h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bayonia M. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN M.  |  First Impressions 
Clasificación:
4.0

Make it easier to see where to turn in to return a vehicle.

Finny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

Satisfaction every rental.

FREDDIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison W. 
Clasificación:
4.0

The associate could not help me with a refund on the furniture pads.

Melvin M. 
Clasificación:
5.0

The two ladies who assisted me were very helpful and professional. They get the highest rating. Gracias.

JENELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NADIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES N. 
Clasificación:
5.0

Customer service was great. I called ahead and when I walked into the store she needed exactly who I was. Everyone was super friendly.

KARY S. 
Clasificación:
2.0

This location didn't have our truck ready. And, the backup truck also wasn't ready. So, we had to be downgraded to a smaller truck. Even though we didn't ask for a dolly or blankets, they were permanently attached to the truck. So, we couldn't fit all our boxes in the truck, because a dolly was blocking a key location in a smaller truck. Please, remove the dollies from all trucks. I know you think it's a convenience feature, but it really is not. It steals space.

Peter C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTINE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikole G. 
Clasificación:
5.0

My original reserved U haul wasn't available when I arrived to the dealer to pick up the car hauler. I called u haul 3 times and only was only able to get through once after being on the phone for 20 mins twice (then it hung up) the third time that I was ale to get thru the CSR hung on me switching me over. I've yet to get a call back and my reservation was supposed to be guaranteed or I receive 50$. Not only till after I drove 5 miles to another location and set up a new car hauler in store was I able to even get the car hauler in the first place. If it hadn't been that someone had just returned the car hauler i would've been SOL. Your dealer at comet motors 6137 E Admiral Pl had no answers for me other then that you all had double book the same Trailer. This whole ordeal thru my schedule all the way off.

Theodore P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNIE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frances S. 
Clasificación:
4.0

El cliente no dejó un comentario.

fred J. 
Clasificación:
3.0

I originally had a unit and needed a bigger one but because of time constraints and the convenience of the location, I ended up renting with your location. Now I've rented a much larger, better unit and I'm working on consolidating the two into one. Here's why I wouldn't recommend your location: small elevator, hard to get in and out of the building with loads, stairs and small weird shaped units. All of those things are because of the building and out of your control and I'm sure you are aware, but that is honestly what I would tell anyone asking about the storage there. Everything else was great. And everyone was very helpful.

Alana D.  |  Overall Experience 
Clasificación:
5.0

I rented a appliance dolly and returned it the same day, and the next day I got a call from someone asking me when I was going to return it so somewhere there was a disconnect. But they were very helpful and very nice.

karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos T. 
Clasificación:
5.0

The lady who checked us in (Kathy?) was so helpful and nice!

Andrew T. 
Clasificación:
4.0

El cliente no dejó un comentario.

TY T. 
Clasificación:
5.0

The staff was very friendly and very accommodating!

Max N.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

RACHAEL C. 
Clasificación:
1.0

It doesn't make any sense to rent a U-Haul that it's not in good condition it rained inside of the truck which with my items I had to stop because it was raining outside I wasn't even caring about the rain outside part it was raining inside of the truck even when you were driving it was raining inside that part two I also had a trailer that was pulling me to the side because the tire was on a flat they said I could call roadside assistance but I had a certain amount of time to get out of my residents to move in my other residence so I didn't have time to wait for someone to come she did do a little something but I don't believe it was good enough for what I went through I would never rent a U-Haul again if it was be that much trouble it was not worth it

RACHAEL C. 
Clasificación:
5.0

Great experience! The staff was very helpful!

Jimmy A. 
Clasificación:
5.0

The employee at the facility were great. Helped me with everything, had positive attitudes, which helps during stressful moves. Gracias.

David W. 
Clasificación:
4.0

Why can't the price promised just Be The price. Everything I do These days seems to always cost more At Checkout than was Promised.

HOLLIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy C. 
Clasificación:
4.0

I've used Uhaul for over 12 years during the times we have moved. I will not use anyone else

WARREN S. 
Clasificación:
1.0

This rental location needs to develop some customer service based skills/tools. Clean vehicle and store, poor service and attitudes

STEPHANIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniesha L. 
Clasificación:
5.0

They've done a great job, Thank You!!

Burnice G. 
Clasificación:
5.0

The man working went out of his way to help get the trailer hooked up to my car. Did a great job.

JARED C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ENRICO W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Enrico W. 
Clasificación:
5.0

It was a great year long experience, would use the place again and highly recommend it !!!

Charles S.  |  Overall Experience 
Clasificación:
1.0

I was told I could call if I needed to extend return time. I ended up needing an extra 1-2 hours and called hours before returning to ask if I could extend. I was told I could not since another reservation was booked. I returned on time and took key inside. The move did not get finished and I needed to make another reservation for the next day. The woman employee advised me at that time that I could have kept the truck longer and asked if I wanted to extend the current rental time instead of closing and re-renting. I would have loved to because that would have meant we would have completed moving in one day but my moving help had already left. She also confirmed that extending the rental would have been less money than renting another truck. I asked if any amount could be taken off the next rental to help offset that difference since it was obvious that I was not given correct nor helpful information/advice. She denied my request, didn't apologize and didn't seem to care whatsoever. I was forced to spend more money on a truck, moving help and child care. Plus the added personal exhaustion and time lost since the move soaked up the entire weekend instead of being done in one day. I understand I should have better guessed my original return time but I would have never imagined employees would such incompetent guidance and completely customer satisfaction skills or sympathy at the very least. The truck itself was very clean and operated perfectly. The employees could definitely use some additional help or training.

REBEKAH M. 
Clasificación:
5.0

Kari is GREAT!

Janie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna F. 
Clasificación:
5.0

It was a great experience overall!!

THANG P. 
Clasificación:
5.0

Very easy to work with, the staff was very kind and friendly to a first-time U-Haul user. The pickup and drop-off was quick and everything worked like clockwork. Thank you for making an often stressful experience of moving a smooth one with your service!

Emily D. 
Clasificación:
5.0

The only trouble I had was the after hours dropoff. It was hard to get reception. Luckily it is well lit up. A single female alone may feel threatened. It took three tries to get pictures. Glad you have the guest wifi or I could not have returned it on time.

Sharon R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCIA C. 
Clasificación:
5.0

I always use the Greenwood location. Staff is super friendly. They get you in and out quickly convenient location for me. Best dealer in Tulsa

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jaden S. 
Clasificación:
5.0

Trailer was not cleaned before our pickup.

TODD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

Cathy did a great job, exceptionally professional. ¡Gracias!

BRIAN B. 
Clasificación:
5.0

Cathy/Kathy did a great job and is professionally plesant to work with! This was an enjoyable rental that actually exceeded expectations. ¡Gracias!

BRIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy C.  |  First Impressions 
Clasificación:
5.0

Little tight getting in, but lady that checked me in was really nice.

Finny M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHILLIP P. 
Clasificación:
5.0

I really appreciate the help, advice, professionalism, and kindness my family and I received.

Phena H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather L. 
Clasificación:
3.0

don't blame the customer .before you check the equipment . wasted time and money

Micheal G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENDRA H. 
Clasificación:
5.0

In and out quickly. Very friendly service.

LINDA S. 
Clasificación:
5.0

Easiest company to deal with. Thank you for helping us during our transition.

Angie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frankie D. 
Clasificación:
4.0

Front desk was hard to find behind all the boxes etc just inside the front door

CHERYLEA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chanda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVELINE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIEANNA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura W. 
Clasificación:
3.0

The customer svc rep wasn't very courteous and really rushed us thru the rental process with no explanation on anything. When I asked about discounts she didn't respond so I'm not sure if I was charged the correct amount

JANET C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY M. 
Clasificación:
5.0

I have been to this location twice now, the staff are friendly, professional and very helpful! Thank you very much, I appreciate y'all very much! I would highly recommend y'all to everyone!

Suzanne J. 
Clasificación:
5.0

We had a great experience!

Clark H. 
Clasificación:
5.0

Not require email while some one is moving. Non-sensical

CANDICE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ashlyn G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melvin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toby J. 
Clasificación:
5.0

Kari the manager was very helpful. Good attitude. I give her a ten

Clarkson W. 
Clasificación:
4.0

The rep told me the dolly and the moving pads/blankets were in the truck, got to the location and...they weren't. I had to go to Lowe's, buy a dolly and ten blankets/pads...$152 with tax The rep said the vehicle had a 1/2 tank, it didn't. A little more than a 1/4 of a tank. To meet the contract I had to put extra gas I didn't use back into it. I had to put approximately $12 worth of gas to meet the 1/2 tank. The vehicle had 5.9 miles more than I was told. The truck had a rough idle and it drank gas, when I picked it up it had just over a 1/4 tank in it. I put $49.00 in it to fill it up, drove two miles to my daughter's home and loaded the bed frame, two night stands, dresser and mattress/base. That was it, it was barely 1/2 loaded at a single layer...no boxes, no other furniture and nothing else of any weight. I drove around 129 miles and it drank almost 3/4 of a tank of gas, barely ran over 60mph, idled rough and died twice. I will never rent from U-Haul again

SHAWN B. 
Clasificación:
5.0

Nice professional place!

Darren V. 
Clasificación:
4.0

I was pleased with my transaction with Uhaul.

DWAYNE H. 
Clasificación:
5.0

Always great service friendly and helpful

Burnice G. 
Clasificación:
5.0

UHAUL at Tulsa Greenwood District was excellent. Your after hour return app needs work! Spent over 30 minutes trying to get it to accept the required photos.

Jeffrey S. 
Clasificación:
4.0

You can not text me at 4:36 am with this survey.

Fayetta W. 
Clasificación:
5.0

Kari and her team were extremely caring, helpful and professional. Great experience!!

Floryda C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle B. 
Clasificación:
5.0

Discounts! Lol!

KEVIN R. 
Clasificación:
4.0

I submitted online for the installation with a note to location to not charge the credit card I had to use to get the appointment online. I was told that I would get a call when vehicle was ready and would be before my 3:40 pm Dr. appointment. I went to the appointment then called around 4:30. I was told it was just completed and it was ready. When I picked it up they said the card was already run so I didn't owe anything which was not what I requested. So no call when car was ready and the credit card was charged.

Dale M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tracie M.  |  Overall Experience 
Clasificación:
5.0

Not sending text messages at 4:21 am

Robert H. 
Clasificación:
4.0

Staff was very friendly! One of the tires had low air and the notification was on when I got in the van. I put some air in it myself but would have like to have that done by the provider. Otherwise great experience.

Rosie W. 
Clasificación:
1.0

Make sure the equipment works right

lillie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamica C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kaland B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL M.  |  Overall Experience 
Clasificación:
5.0

Thank You

trudy h.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER E.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryant D.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Alean A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John &Karen G.  |  First Impressions 
Clasificación:
5.0

Curtis was super awesome and super helpful and worked really hard to make sure we were getting what we needed

Meriah P.  |  First Impressions 
Clasificación:
5.0

Excellent service

IVAN L.  |  Overall Experience 
Clasificación:
5.0

Friendly and informative staff.

Brian H.  |  First Impressions 
Clasificación:
5.0

Excellent service and professionalism

IVAN L.  |  First Impressions 
Clasificación:
1.0

Had a 5'x8' trailer and discussed the contents and I was given a storage unit 5 feet off the ground that was a 5'x5' square, 8 feet tall. The unit itself was useless. The door outside wouldn't open

Dylan R.  |  Overall Experience 
Clasificación:
4.0

Staff was busy but excellent. Very helpful and friendly.

Laura L.  |  First Impressions 
Clasificación:
1.0

Your staff are terrible at this location. We were harassed for parking in the handicap parking (with placard) so they could park your Uhaul van for advertising. Terrible staff all around.

Caroline G.  |  Overall Experience 
Clasificación:
5.0

nice

Connie F.  |  First Impressions 
Clasificación:
4.0

Considerate employees. Not much flexibility.

Patricia E.  |  Overall Experience 
Clasificación:
5.0

This storage was great, the only thing I think I should be given was a prorated refund. My storage was from the 15th to 15th I move out 8 days later.

marsha g.  |  Overall Experience 
Clasificación:
3.0

Could of explained the storage lot better by letting the person know that you have to walk up stairs and carry your stuff up 10 stairs because there's no way around it not know if the person is able

Diana H.  |  First Impressions 
Clasificación:
3.0

Freindly staff and very clean grounds and store.

Shannon G.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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