Comentarios del cliente para U-Haul Moving & Storage of Granville Station

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Granville Station

Grado total:

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Nathaniel R. en

Grado:

Great job. Thank you.

Thomas P. en

Grado:

Once again, I found the need to rent a truck due to some extra unforeseen moving problems. So being a no brainier, I of course went to see Joe and Sandy to help me with my problem. With only about 1/2 hour left before closing, Joe took action and handled my concerns / problems with extreme professionalism and adroit speed. He calmed me down and made the renting process smooth and easy. I know I've said this before, but I can't enforce this enough, It's individuals like Joe and Sandy that keep me coming back to U-Haul with such fantastic customer service. A fact that I pass along to my family and friends. Keep up the GREAT work. Tom P., Milwaukee.

Thomas P. en

Grado:

This is the second rental in one week and as always, Joe and Sandy did an excellent job with all areas of the rental process, i.e. booking, price, having the equipment ready, and fantastic customer service!!! It's because of their continued dedication U-Haul is a vanguard company and a pleasure to work with; which is why I keep coming back. Tom P., Milwaukee.

Kenneth B. en

Grado:

Nothing, the people were great, kind &very helpful. Thank you very much

Steven W. en

Grado:

El cliente no dejó un comentario.

Patrick B. en

Grado:

El cliente no dejó un comentario.

Thomas P. en

Grado:

Once again, Joe and Sandy Rabideau provided resplendent customer service. It's that type of service and care for the customer needs that keeps me coming back. BRAVO!!! Tom P. Milwaukee

Derek H. en

Grado:

Loved the service!

Andrii A. en

Grado:

Nice! Fast, clean, good...

Daniel J. en

Grado:

El cliente no dejó un comentario.

Maple H. en

Grado:

El cliente no dejó un comentario.

Yowanda C. en

Grado:

I am just happy with the owners of the Granville location.

Gary G. en

Grado:

El cliente no dejó un comentario.

Joseph P. en

Grado:

The dolly and moving blankets that are attached to the inside of the truck got in the way when we were trying to pack stuff. If they were on the other side where the gas filler neck comes through the box it would be better. Stronger tie down points would be nice as well.

Jessica R. en

Grado:

El cliente no dejó un comentario.

Shaun R. en

Grado:

El cliente no dejó un comentario.

Stephen B. en

Grado:

Best U-Haul experience ever.

Bernadette R. en

Grado:

El cliente no dejó un comentario.

Jordan G. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

Joe was amazingly helpful, and patient! I have rented from UHaul many times (frequently from Sippls in Hartford and that was a disaster every time. The people in Hartford have the worst customer service. Joe could give everyone a lesson on customer service! I will only rent from him in the future!

Devani W. en

Grado:

When moving it's a stressful time, me and my wife were very happy with our experience they're made us feel at ease and relaxed and helped us with all our needs to move, they made the experience very enjoyable will come back and send friends and family to the Grandville location, thank you very very much.

Theodore G. en

Grado:

I was really nervous coming in to rent as years ago I had issues and the whole thing was a hassle. This was so fast and easy, super clean and issue free equipment. I would highly recommend this location and staff 100%.

Collin M. en

Grado:

Joe the owner was awesome to work with, very well organized and did a great job getting me set-up. I would definitely recommend

Mary H. en

Grado:

I thought they were very, very nice accomodating and helpful. Overall a great experience.

Latrina J. en

Grado:

Staff is very friendly and helpful. Able to get the van quickly.

Jerry S. en

Grado:

They where very friendly and fast, I was in and out in less then 20 mins. 👍🏽

Jeremy B. en

Grado:

El cliente no dejó un comentario.

Jacquelyn B. en

Grado:

Thanks

jeri C. en

Grado:

El cliente no dejó un comentario.

Marcell G. en

Grado:

They always provide with excellent customer service.

Deauntay P. en

Grado:

BEEN USING THEM FOR AWHILE NOW...LOVE THEM

Rhonda S. en

Grado:

Excellent Customer Service & Professionalism

jeff J. en

Grado:

Very disappointed on how 800# told me this vehicle could work for what we needed to rent it for NOT!!! Had no power to pull our pier out of water!! Ended up wasting my money had to pay for rental along with bothering someone else to bring truck that had 4 wheel drive and did job better than your truck that could not. Disappointed

Angela-Marie A. en

Grado:

El cliente no dejó un comentario.

Drew G. en

Grado:

Nothing. Joe provided over the top service! Would absolutely recommend to anyone needing a rental vehicle.

Lisa P. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

I use this location's trucks every year for an annual event; the service is always excellent.

Mark L. en

Grado:

Exceptional service at this location. ??

Brandon J. en

Grado:

Maybe provide moving blankets

HECTOR D. en

Grado:

Amazing personnel, I will recommend this place and give them a raise.

TIMOTHY H. en

Grado:

very helpful and accommodating. Also trying to get a truck reserved for us to finish our move. Apparently 26' trucks are hard to come by.

Julia B. en

Grado:

The customer service was outstanding! The gentleman who helped me (I think Joe) was so incredibly helpful and polite. And the truck I rented was immaculate! I will definitely rent from them again!

Dion R. en

Grado:

Very professional

George B. en

Grado:

El cliente no dejó un comentario.

Pamela F. en

Grado:

The customer service was great and the staff very friendly

Theodore P. en

Grado:

Joe was extremely helpful and made the rental experience effortless. I really appreciate working with this rental location.

Bill H. en

Grado:

El cliente no dejó un comentario.

Cecile G. en

Grado:

Joe the manager was extremely helpful and courteous when making our reservation and upon return of the equipment.

Carla M. en

Grado:

Great customer service. Clean space and van and quick check out and return.

Charles R. en

Grado:

El cliente no dejó un comentario.

Dwayne S. en

Grado:

El cliente no dejó un comentario.

Carlos M. en

Grado:

El cliente no dejó un comentario.

Warren A. en

Grado:

El cliente no dejó un comentario.

Rochelle T. en

Grado:

Had a very good experience. Very friendly and helpful.

Maxwell S. en

Grado:

Nothing !

Vincent M. en

Grado:

Nothing! Joe was friendly and awesome, made the transaction very fast and easy!

James M. en

Grado:

Great customer service and nice storage facilities

Richard S. en

Grado:

Nothing. Everything went smoothly

Andy F. en

Grado:

El cliente no dejó un comentario.

Tina R. en

Grado:

Very nice customer service. Just flawless. Need more people like him.

Damaris V. en

Grado:

Well I think you services is so good . And the customer service was very good and respectfully.

alex W. en

Grado:

Terrific employees, very helpful

Sahodia M. en

Grado:

When I got the uhaul the customer service was great!! but when I returned the truck the customer service was very rude the employee acted like he didnt wanna talk to me while I was talking to him he had his head down, and when it was time to give me my money he did not put the money in my had he sat the money on the counter!! VERY RUDE, DISRESPECTFUL AND UNPROFESSIONAL!! IM VERY UPSET WITH HIS CUSTOMER SERVICE!!

Rhonda S. en

Grado:

El cliente no dejó un comentario.

Dexter A. en

Grado:

Great staff very helpful

su X. en

Grado:

El cliente no dejó un comentario.

Brandon H. en

Grado:

El cliente no dejó un comentario.

Diane S. en

Grado:

absolutely nothing, I was so pleased with the entire rental experience.

Linda R. en

Grado:

Best customer service around!!! Great guy working the desk, friendly and knowledgeable.

Jacquelyn S. en

Grado:

El cliente no dejó un comentario.

Joseph B. en

Grado:

El cliente no dejó un comentario.

Jon R. en

Grado:

El cliente no dejó un comentario.

kevin F. en

Grado:

Everything was fantastic including the uhaul store manager . He was great with everything. Thanks!!

Heather F. en

Grado:

El cliente no dejó un comentario.

Gregory O. en

Grado:

El cliente no dejó un comentario.

Tamera T. en

Grado:

Absolutely great customer service!!

Seceana M. en

Grado:

The worker was nice, polite and quick.

Bria C. en

Grado:

I initially requested a different location. However, at the last minute (less than 24 hours) they changed my equipment. I called customer service and a manager named Isaiah told me I couldn't get the 9' Cargo Van because those vans aren't allowed to leave the state 1 way. This turned out to be a lie because he eventually changed the equipment. However, this also changed the location of the pick up. Because the pick up location was further, I'd have to pay a lyft more money to take me there. However, Isaiah said I didn't qualify for the $50 Reservation Guarantee because the location was only changed a few miles away. This sounded absolutely ridiculous so I asked to be transferred. There, a lady named Marilyn who said she worked in corporate, said I wouldn't get the Reservation Guarantee because it can only happen after scheduling the item the day before you need it (which is highly inconvenient). Up until that point, my customer service experience was atrocious! Having to sit through and listen to people who are uneducated on their own policy is infuriating to me. However, once I got to the pick up location, the man who helped us check out the truck was divine! So patient, caring and kind. I was so pleased with his service. He made things easy and pleasant. The equipment we received was absolutely wonderful as well. Very clean, easy to drive, and just the right size! I'm glad we were able to get that type. Overall, I would recommend this van and definitely use it again. I just cringe thinking about the initial, nerve wracking experience with customer service. Hopefully, employees will be better in the future and I'll be able to get the discount.

Geoffrey G. en

Grado:

Joe has been excellent to work with, this is why I keep renting from their location!

Daniel J. en

Grado:

Manager was very friendly, professional and hard working. Facility and vehicle were spotless.

Joseph W. en

Grado:

The trailer had many dents and dings but did the job

Daniel P. en

Grado:

El cliente no dejó un comentario.

Tennita C. en

Grado:

Sandy and Joe were such a pleasure to do business with. Always a warm smile and helping hand.

Kevin W. en

Grado:

Everything went just as it should. Great equipment and great process. Thank you.

Dexter A. en

Grado:

Very helpful and professional staff.

Johnny C. en

Grado:

El cliente no dejó un comentario.

Erma S. en

Grado:

Perhaps lower storage rooms, especially for seniors.

Vanessa G. en

Grado:

El cliente no dejó un comentario.

BRIAN T. en

Grado:

None. Very friendly staff.

Carl R. en

Grado:

Very helpful and responsive owner/manager.

Guy A. en

Grado:

always nice people..great couple that runs this location. i have no suggestions.

Xiaogang L. en

Grado:

El cliente no dejó un comentario.

Kawana B. en

Grado:

In my opinion I feel there is nothing needed to improve the workers who manage this facility. The service and customer service from the both of them was EXCELLENT!!!! Well above customer satisfaction . I would recommend anyone to come specifically to this location for an services that is need. They have the most positive attitude and they put a smile on your face. Very clean and smells very good. i recommend that more U Haul and Storage facilities upgrade their services, cleanness and friendliness like this location. I truly forgot their names but that's just to show you that their customer service made you overlook their names.

Calin S. en

Grado:

They were very pleasant and efficient!!

Brian S. en

Grado:

El cliente no dejó un comentario.

Aaron V. en

Grado:

El cliente no dejó un comentario.

Sterling H. en

Grado:

Great storage experience.

mike A. en

Grado:

Staff was fantastic !!!

Matthew F. en

Grado:

El cliente no dejó un comentario.

Benjamin Z. en

Grado:

El cliente no dejó un comentario.

bill R. en

Grado:

This agency was very helpful and convinced us to go with then instead of the competition. They were kind and friendly. The negative experience on the return makes me not want to use U-Haul again. The pick up experience was great, too bad the drop off was so poor.

RANDY C. en

Grado:

Sandy and Joel are very nice professional people, always there to help me with any of my needs. I would highly recommend the U haul to anyone.

Earl L. en

Grado:

El cliente no dejó un comentario.

Dion R. en

Grado:

Great service,

Dion R. en

Grado:

El cliente no dejó un comentario.

Johnny C. en

Grado:

El cliente no dejó un comentario.

guy G. en

Grado:

I had a perfect experience with this rental. Thank you.

Bob J. en

Grado:

Very clean and in great shape and excellent customer service!!!

Richard R. en

Grado:

El cliente no dejó un comentario.

frederick h. en

Grado:

Great understanding

Victoria C. en

Grado:

El cliente no dejó un comentario.

Melissa V. en

Grado:

El cliente no dejó un comentario.

Steven G. en

Grado:

El cliente no dejó un comentario.

Greg L. en

Grado:

Friendly and efficient. Well run operation. I was using the Good Hope location but will be renting from the Granville Rd operation in the future.

Sterling H. en

Grado:

El cliente no dejó un comentario.

Suvonia C. en

Grado:

Sandy was very helpful and friendly she did a great job

Shannon S. en

Grado:

Great staff. Exceptional service. Will recommend them to any who ask.

victor m. en

Grado:

The care takers at this particular location are the best in the business. If they could be cloned for other locations you guys would experience major business increases.

Ronald S. en

Grado:

Sandy and Joe are always very helpful! Thanks guys I appreciate the service over the years! Only moved out due to relocating but I’ve been a happy customer at the Granville location for many years

misty j. en

Grado:

Joe and Sandy are wonderful. I have used their location several times over the past years when I needed to store my belongings and would go back if I need storage again.

Randy H. en

Grado:

Need to hire a person like me

Chappelle R. en

Grado:

Very nice and informative. Sandy was pleasant to work with.

TAVIS B. en

Grado:

Joe and sandy are assets to this company. I wish they were my employees. They’re professional helpful, the place is clean and ran correctly. By far the best uhaul and storage experience i ever had.

Celestine L. en

Grado:

I 'd would recommend this U-Haul Storage Facility to friends.

Demetres H. en

Grado:

Very helpful. Got done in a timely manner and they were so tidy. Would recommend this place to anyone else. Very outgoing people great personalities. Thanks for the Hard work it's very appreciated

yvonne b. en

Grado:

Very friendly and helpful folks!

shamonica c. en

Grado:

You guys were awesome throughout my entire stay !!!!! Would definitely recommend this location

Trayana C. en

Grado:

Nice staff

Christine G. en

Grado:

Wonderful staff!!!

Jimmie G. en

Grado:

just to do the things you are doing , great service.

MELISSA A K. en

Grado:

No comments

Chari S. en

Grado:

Friendly and helpful