Comentarios del cliente para U-Haul Moving & Storage of Glens Falls

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Glens Falls

Grado total:

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Breanne S.
Grado:

During this crazy time the gentle man at the counter was very professional and followed all rules during the covid-19 pandemic. My van was very clean and appeared well taken car of. I definitely will return.

Michael B.
Grado:

El cliente no dejó un comentario.

bruce L.
Grado:

no one there to help or for me to call to get directions

Bonnie S.
Grado:

El cliente no dejó un comentario.

cary C.
Grado:

El cliente no dejó un comentario.

caleb A.
Grado:

Eat drop off. The U-Haul Return app was not working on my phone and the gentleman at the store, I believe the owner, was there a few minutes after the store closed and took it in without any issues.

ROBERT H.
Grado:

El cliente no dejó un comentario.

Robert D.
Grado:

Friendly and nice, no problems. Wish u-haul had blue tooth in there trucks.

Robert P.
Grado:

Happy with the location and not the reservation service. They took all my info and told me my rental would be $14.95. I got there and there was no record of my reservation and I wound up paying $26.95. So. Just not happy with that.

RICK H.
Grado:

El cliente no dejó un comentario.

Barbara L.
Grado:

Have been here a couple of times and waited over 10 minutes for any one to help as the store has been empty of employees each time

barry M.
Grado:

El cliente no dejó un comentario.

Ryan W.
Grado:

El cliente no dejó un comentario.

Amanda L.
Grado:

El cliente no dejó un comentario.

Eddie M.
Grado:

The uhaul has serious transmission issues rpms went all the way up kicking in gear was scary I couldn’t believe this truck was in the fleet very unhappy

Brian M.
Grado:

El cliente no dejó un comentario.

Kevin S.
Grado:

very friendly and efficient service. our 4th time renting from this location.

NORMAN R.
Grado:

El cliente no dejó un comentario.

Jason P. | Overall Experience |
Grado:

El cliente no dejó un comentario.

David S.
Grado:

Nothing

adam H.
Grado:

El cliente no dejó un comentario.

zen K.
Grado:

El cliente no dejó un comentario.

Jonathan A.
Grado:

El cliente no dejó un comentario.

Heather V.
Grado:

Alot of difficulty with technology. Computers slow,

Aaron A.
Grado:

I could not use your check out on my iPhone. I tried multiple times, And kept getting an error message.

Mimi S.
Grado:

El cliente no dejó un comentario.

Melissa W.
Grado:

El cliente no dejó un comentario.

dave E.
Grado:

El cliente no dejó un comentario.

LUCUS B.
Grado:

El cliente no dejó un comentario.

ray D.
Grado:

Phenomenal customer service. Practical suggestions. I look forward to using them more often.

Andrew P.
Grado:

The people here are awesome. Friendly, competent, knowledgeable. I use this Queensbury location even though it is not the closest one to my home.

Kristy E. | First Impressions |
Grado:

The staff was fantastic!

Lynn P.
Grado:

El cliente no dejó un comentario.

john C.
Grado:

El cliente no dejó un comentario.

Daniel H.
Grado:

El cliente no dejó un comentario.

David H.
Grado:

El cliente no dejó un comentario.

kenny T.
Grado:

El cliente no dejó un comentario.

Ronald W.
Grado:

El cliente no dejó un comentario.

William M.
Grado:

El cliente no dejó un comentario.

Jace B.
Grado:

The guy who loaded the car trailer to the truck told us, “good luck, have at it”. We asked him to help us load the car in the trailer having never done it before, he said “read the directions or I’ll send you a YouTube link”. Terrible service

Raymond B.
Grado:

Nothing I can think of.

Stephen M.
Grado:

Second time dropping off here. Is a very efficient operation. A1.

Dwight A.
Grado:

El cliente no dejó un comentario.

Keith B.
Grado:

El cliente no dejó un comentario.

gerard B.
Grado:

Always reliable and easy to get to and from.

Frank T.
Grado:

El cliente no dejó un comentario.

Michael C.
Grado:

Not a thing

RUSSELL M.
Grado:

El cliente no dejó un comentario.

Ryan M.
Grado:

El cliente no dejó un comentario.

ELIZABETH M.
Grado:

The only downfall was that the truck was parked in a huge mud pit which not only covered my sneakers in sticky mud but the uhaul also got filled with mud because of this ... maybe paving the parking lot used to store the uhaul trucks other then that I love this location they are always great to me and super friendly!

craig B.
Grado:

Maybe explain the tow haul option.

robert B.
Grado:

Nothing it was convenient and fast and a good price!

Noel F.
Grado:

El cliente no dejó un comentario.

Thomas C.
Grado:

El cliente no dejó un comentario.

Andrew G.
Grado:

I was called shortly after I arrived to my house and was loading my tool box onto the trailer when the lady left a message saying that I needed to get back there and move my car because they were plowing and that if I didn't that my car would be towed by management. I was never at any point in time told where to park ahead of time as well as there were no signs indicating no parking where I parked. Worst experience I have ever had with you.

Jesse S.
Grado:

El cliente no dejó un comentario.

John K.
Grado:

Location is fine. It is crazy to have only one staff member working on a Saturday morning. Had to wait more than 90 minutes to get served. My advice is to hire another person to help. This place should always have at least two staff on, if not three.

chris D.
Grado:

Very busy but it was quick to drop off.

David R.
Grado:

There are 2 road entrances, bringing a truck back is confusing as to where to park truck. Staff pleasant and efficient.

Bradley W.
Grado:

El cliente no dejó un comentario.

Nicholas B.
Grado:

El cliente no dejó un comentario.

jenny M.
Grado:

Quit messing up and repeatedly charging people credit and debit cards

Greg G.
Grado:

I reserved a trailer 3 weeks in advance to secure one . Three days before I was called by corporate and told that my pick up location was changed which was a major problem for me than the night before the pick up location called me and said we have no trailer at all. This created hours of delay an extra day to my move and $150.00 extra to my move. The corporate person on the phone and the person at the pick up location seemed not care basically saying oh well. Very disappointed.

Mary C.
Grado:

El cliente no dejó un comentario.

MICHAEL G.
Grado:

Excellent service from your staff!

Alia W.
Grado:

El cliente no dejó un comentario.

Philip T.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

I haul charges unjust fees. 1- environmental fee. 2- after being told by the store operator that I had the truck for 24 hours, I was charged over $21.00 for “after hours return “ I did all the work the night before to reserve the truck, pay $50.00, uploaded photos, all the person had to do was hand me the keys and take my cc. Before pulling away I had to upload more photo’s, but yet I had to pay $21.00 to drop keys in a lock box. The truck was clean, the windshield was not. That’s a safety concern. The operator was friendly, the truck was ready at the requested time. I would like a credit for the after hours drop off fee.

John B.
Grado:

El cliente no dejó un comentario.

michelle M.
Grado:

El cliente no dejó un comentario.

Kerri L.
Grado:

El cliente no dejó un comentario.

Danielle Q.
Grado:

Norm was extremely kind and very helpful

Tom R.
Grado:

El cliente no dejó un comentario.

Leslie V.
Grado:

It was easy and fast. Great service. Would def recommend to others! Thank you!

William L.
Grado:

El cliente no dejó un comentario.

Walter M.
Grado:

The vehicle is aging and has some minor issues, including a leak above the attic. Left some of our boxes and furniture wet.

herney A.
Grado:

Couldn't ask for any better service your sales person was courteous and knowledgeable

Anne B.
Grado:

The customer parking needs to improve. I also received the van with a gas tank filled to 3/4 full of gas. It was difficult to know if I filled it exactly as I received it. So I was charged an additional $4.00. upon returning the van. I think that is a bit picky.

Robert W.
Grado:

El cliente no dejó un comentario.

alicia B.
Grado:

El cliente no dejó un comentario.

Tammy W.
Grado:

El cliente no dejó un comentario.

Deborah S.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

It would have been easier for me to use car dolly one way instead of having to bring it back to that location. It would gave been half the cost to me as well.

debbie B.
Grado:

Was charged 72 dollars when we pick the truck up but then when returning it they charged us double saying we went over 100 miles when there was no possible way

chris R.
Grado:

have ramps on the 10' trucks!

Jack A.
Grado:

El cliente no dejó un comentario.

Michael F.
Grado:

Place is clean...lots of equipment wish half of your locations were as nice as the queensbury New York location

Tushar S.
Grado:

El cliente no dejó un comentario.

Mike Z.
Grado:

El cliente no dejó un comentario.

Daniel S.
Grado:

Very friendly and helpful staff .

Andrew P.
Grado:

I’ve been using uhaul for 30 years. This is THE best place I’ve ever used. I’m not only going to book here frequently, but I will also spread the word. This place has the vehicles, the equipment, and a staff that KNOWS THEIR STUFF!

eva G.
Grado:

El cliente no dejó un comentario.

Matthew S.
Grado:

I had to tip the guy 40 extra dollars just to help me hook up my car to the transport. Prior to pick up, he offered to help me when we spoke on the phone. On top of that, it took almost an hour to dispatch me.

Sarah L.
Grado:

El cliente no dejó un comentario.

david L.
Grado:

El cliente no dejó un comentario.

Clauda H.
Grado:

El cliente no dejó un comentario.

Douglas W.
Grado:

I've used this uhaul location anytime I moved and always had a good experience. The staff is professional and friendly and the equipment is always clean and ready to go.

Lisa V.
Grado:

El cliente no dejó un comentario.

Tracie T.
Grado:

El cliente no dejó un comentario.

James O.
Grado:

Nothing. It was pretty smooth.

John E.
Grado:

Making the reservation was easy and efficient with excellent customer service. However the counter person when picking up and returning was abrasive and rude.

Jeffrey M.
Grado:

El cliente no dejó un comentario.

KellyAnn A. | First Impressions |
Grado:

Moving is painfully daunting! The guys at U-Haul Queensbury go above and beyond to make it go as smooth as possible! The suggestions to do things easier and more economical was appreciated too!!

Michael P. | Overall Experience |
Grado:

The securing of a site for my needs was smooth and the unit was just right for my needs

Christopher P. | First Impressions |
Grado:

The gentleman that I would with was absolutely awesome!!!!!

jessica a. | Overall Experience |
Grado:

Great people, great friendly service,,very clean and secure. I highly recommend.

suzette S. | First Impressions |
Grado:

This facility is fast, courteous, and professional in every aspect of their work. They made my moving experience a breeze, for sure the easiest part of my move! Felt valued as a person/customer.

Aaron E. | Overall Experience |
Grado:

great place , secure and good service

chris m. | First Impressions |
Grado:

Are there cheaper units than $94 a month?

Jean D. | Overall Experience |
Grado:

The manager was very helpful to us over the 5 years that we had the storage unit for my mother.

Aaron E. | First Impressions |
Grado:

I got a brand new truck with 200 miles on it. The car dolly worked great when strapped down correctly. I even got a free month of storage for traveling one way. Low speeds are the key to towing a car.

Katherine B. | Overall Experience |
Grado:

U-haul was great as usual, and the staff was excellent at this location. Thanks!

WALTER W. | Overall Experience |
Grado:

Great Place Great People Manager and his staff are always willing to help Clean, Safe and easy access I will be back This should be a model U-Haul dealer

Vincent P. | Overall Experience |
Grado:

The facility is conveniently located and excellently maintained

Franklin M. | Overall Experience |
Grado:

Staff was exceptionally helpful and proficient. Go Red Sox!

Gregory S. | Overall Experience |
Grado:

The staff told our moving helper that our box had arrived-it hadn't; he made an unnecessary 1 hour trip

suzette s. | Overall Experience |
Grado:

This storage units is more than I ever wanted or thought a storage unit could be. The cleanliness, service, smiling faces, kind communications made me feel welcomed, cared for, my things were safe.

Tayanna M. | Overall Experience |
Grado:

Very sufficient and awesome customer service

Raul G. | Overall Experience |
Grado:

really happy with Queensbury, NY location and services... No so with Fort Walton Beach, people were not helpful and provided wrong information... their attitude were poor at best.

jason r. | Overall Experience |
Grado:

N/a

Merritt D. | Overall Experience |
Grado:

Excellent service and super helpful. As a woman renting the truck and then emptying my unit by myself - I felt very safe and respected with zero condescension towards me because I am a woman.

Jesseca P. | Overall Experience |
Grado:

Very pleased with the level of service and accommodation with my needs over the past year.

james W. | Reservación |
Grado:

All of the staff went out of their way to help us.

Katie W. | Reservación |
Grado:

Good

charles j. | Overall Experience |
Grado:

Thank You

Kyle W. | Overall Experience |
Grado:

Great service

No reviews have been submitted for this location.

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