Customer Reviews for U-Haul Moving & Storage of Galesburg

568 comentarios

1150 W Carl Sandburg Dr   Galesburg, IL 61401
(Across the street from Target on Carl Sandburg Drive)

(309) 345-0030

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(309) 345-0030

1150 W Carl Sandburg Dr
Galesburg, IL 61401
(Across the street from Target on Carl Sandburg Drive)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Nicole C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frank C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan T. 
Clasificación:
5.0

Made appointment a month early online very ez rental was waiting at scheduled time entire staff very helpful looking forward to next rental in a few months college daughter will be returning to school.

Rocco J. 
Clasificación:
3.0

Make sure equipment works prior to renting out. After service is performed on a vehicle, test drive for a few miles to be sure service was performed correctly and there are no further issues. Our issue was remedied quickly by Tim thankfully and that was appreciated. Dillon was great checking equipment back in as well.

Justin P. 
Clasificación:
4.0

The disinfectant odor in the cab was overpowering. Could you dial back on the oppressive and lingering scent? I have been asked twice to comment on service without yet receiving an itemized receipt via email. Otherwise, good experience.

craig W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY G. 
Clasificación:
4.0

Super courteous and nice. Went through the trailer and looked it over. I returned the trailer 4 days before it was due. But due to it being a One direction drop off he was unable to refund me any additional money. I do feel it was overpriced..

Chad C. 
Clasificación:
3.0

I had nothing but issues from the moment I made my reservation all the way to turning the truck in. I was over charged and things were added to my order that I did not want. The truck itself was a pile of crap and driving it was like a death trap. I'll think twice before renting again. The only thing positive was the man we spoke to in Galesburg when we turned in the truck. He was the only helpful person along the way.

Margaret K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

The general manager at the Galesburg location was really friendly!

Robert D. 
Clasificación:
4.0

I had to unload trailer due to they can't see anyone pulling up. But guy was nice.

Jerry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheena E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kari H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE L. 
Clasificación:
5.0

The personal here at 1150 W Carl Sandburg Dr. Galesburg, Il. were very helpful and courteous

BRUCE L.  |  First Impressions 
Clasificación:
5.0

Na

RONDA K. 
Clasificación:
5.0

So far so good. Just rented the spaces.

charles d.  |  First Impressions 
Clasificación:
5.0

Tim was amazing very helpful , kind & friendly . If I have to use either a storage unit or rent a vehicle hands down I'm going back to him and will recommend this branch to anyone

meridith p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

bri D. 
Clasificación:
5.0

Thank you Dillon for being so very helpful I appreciate your kindness

Megan W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan O. 
Clasificación:
5.0

Timothy was really nice an really helpful with my storage unit

ashley j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cody b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lacey h.  |  Online Move In 
Clasificación:
5.0

All good, great friendly staff

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

cody b.  |  First Impressions 
Clasificación:
5.0

For some reason the tires got missed and we had a blowout on the the way down. I was thankful that U Haul came and changed the other tire for us. I'm satisfied that U Haul has treated me right though it all.

DALE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie H.  |  Online Move In 
Clasificación:
5.0

Prices

LIZA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
2.0

Get a different assistant manager who acts professionally and shows courtesy to your customers... the one I spoke to was Very unprofessional and made slanderous remarks towars me... over a billing dispute

KEVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYCE B. 
Clasificación:
5.0

License Plate was loose. I had to had support

Tim R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sue P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gregory c.  |  First Impressions 
Clasificación:
5.0

Carl Sandburg Drive Uhaul is a business with true compassion for their customers. We had to change our move date out of Homestead, FL because of a horrible car transfer service. That was a no show. That meant having the Uhaul from Homestead Flagler Avenue longer buy 3 days . I called Sandburg Uhaul to inform them. Met with a customer service representative I didn't get her name, that felt my upset. Compassion was what I received. Gave me an extension on the truck. We head North and was about to run right into a blizzard. We had to stay in Georgia for 2 days. I called to inform Sandburg Drive Uhaul. WOW!! They were genuinely concerned about our safety. Implored us to take whatever time we needed to get home. Not to worry about the truck return. This business is a stand out. Friendly, knowledgeable,professional, compassionate , affordable. The best customer service all staff. I'm sorry I can't remember everyone's names. Thank you Tim and Dillon for treating us like people and not just a number. Give yourself a great moving experience Sandburg Uhaul!!! I'm a loyal customer ☆☆☆☆☆

CAROLYN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nate H. 
Clasificación:
5.0

El cliente no dejó un comentario.

alice A.  |  First Impressions 
Clasificación:
5.0

Great service and super friendly staff

BARBARA S. 
Clasificación:
5.0

Very friendly

Tim G.  |  First Impressions 
Clasificación:
5.0

Angie was super helpful and friendly. We loved working with her and would recommend Uhaul to anyone based off of our experience with her!

Kristin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B.  |  Online Move In 
Clasificación:
5.0

The employees were wonderful ! So helpful, knowledgeable & great attitude! Appreciated them so much !

Autis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD L.  |  Overall Experience 
Clasificación:
4.0

for the after hours drop off instructions could be clearer and posted at drop off dite instead of only on line. I eound ip fropping key before I knew the details snd was unable to properly return the van in order to avoid paying for a day I did not have use of it. nor was I able to submit proof of mileage and no damage photos.

ROCHELLE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald W.  |  Online Move In 
Clasificación:
5.0

Excellent service. No room for improvement

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fabrice L. 
Clasificación:
5.0

We couldn't have asked for better service during a stressful move. Dillon was awesome!! We had to return our truck on 1/1/2021 but due to an incoming snow storm the store was closed. We contacted the 1-800 for guidance because we had stuff to put into storage and didn't have any storage unit info yet. They advised that we take the truck back home and return it when the store reopened. We showed up the next morning and Dillon showed us around the facility as well as guided us to our unit. The whole process couldn't have been easier! Stress-free experience which is greatly appreciated. Keep up the excellent work!!

Justina H.  |  First Impressions 
Clasificación:
5.0

Dylan was fantastic!! He handled our truck rental through showing us around the facility and how everything works. Amazing location and even better customer service!!

JUSTINA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY P. 
Clasificación:
5.0

Annie was and is one of the sweetest persons I know! I would like to deal with her in the future!!!! Like a motorcycle ride!!!!

KEVIN H. 
Clasificación:
1.0

If there was a setting beyond poor for the experience(s) I had with uhaul, I would choose it. TERRIBLE and I'll I'll-informed customer service, obnoxious wait times, and inconsistent pricing on what is already overpriced services. At the end of a 4 month long waste of my time, uhaul DECIDED ignore my reservation all together and ship my boxes one month earlier than requested. After spending an entire 5 hours on the phone, in the end I was told “sorry. Nothing I can do” by an upper level manager (who could probably make anything happen that she was interested in making happen) In my experience, and in the experience of every single person I know that has had interactions with Uhaul, this company has no interest in maintaining positive relations with its customers or correcting issues and problems for which they are responsible. Shame on Uhaul, and shame that there really aren't moving alternatives.

leo D. 
Clasificación:
5.0

Staff is absolutely amazing and helpful! I definitely would recommend this facility to anyone!

gregory c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B.  |  Overall Experience 
Clasificación:
5.0

The ladies were quick and knowledgeable and very friendly. Thanks for another great experience at Galesburg Uhaul!

MEGAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margie W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DuRae F. 
Clasificación:
3.0

The truck really needed new brakes and when filling the gauge was not moving. I hope there is actually a half tank worth in there like I needed to put. It was hard to stop. Also, the manager, a woman, told me they had to upgrade me due to the smaller truck malfunctioning (thankfully because the bigger truck was perfect for one trip!) but I didn't not get the gas per mile discount like she said. She was going to do .89/per mile extra instead of 1.19. She said the manager coming in the next morning would be alerted of the Change but I was not seeing it on the receipt. But it's alright.

KAMILLE J. 
Clasificación:
5.0

Keep the manager. If you want to keep the Sandburg Dr. UHaul successful, make sure you don't lose her.

Rod B. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve D. 
Clasificación:
5.0

Staff was easy to work with and made everything go smoothly. Gracias

TERRY W. 
Clasificación:
5.0

Rental experience was quick and easy. Staff was helpful, friendly, and explained the process well.

Keith W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN C. 
Clasificación:
5.0

Great customer service!

Madeline W. 
Clasificación:
5.0

Great people , customer service all the way

HUNTER G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSEMARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh F.  |  Overall Experience 
Clasificación:
5.0

Servicio al cliente de excelencia. This is the place to rent a truck for moving and they also offer storage. I would not go anywhere else.

DEAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William D.  |  Overall Experience 
Clasificación:
5.0

They were very friendly and helpful

BARRY W.  |  Overall Experience 
Clasificación:
5.0

GREAT PEOPLE TO WORK WITH, EQUIPMENT WAS READY TO GO WHEN PROMISED. QUICK AND EASY TO CONFIRM AND RENT. ALSO QUICK AND EASY WHEN RETURNED. VERY PROFESSIONAL

GERALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SALLY Z. 
Clasificación:
5.0

Friendly efficient an enjoyable experience

ryan A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Brett K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Genna W. 
Clasificación:
5.0

Annie and her staff constantly met or exceeded our expectations during our rental period. This facility has customer service as it's primary goal. I believe that if this site always had sufficient equipment there numbers would easily meet and/or exceed profit margins for U-Haul.

CATHERINE L.  |  Overall Experience 
Clasificación:
4.0

Need more equipment and vehicles in Monmouth site.

DANIELLE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDI J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CODY H. 
Clasificación:
5.0

Nice friendly people /very professional and they make sure you have everything you need you got

Barry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS H.  |  First Impressions 
Clasificación:
3.0

I used the 24/7 app process to pick up my vehicle and it was confusing and the app didn't work the way it was supposed to.

Victoria B. 
Clasificación:
5.0

Nothing.

LAURENCE B. 
Clasificación:
5.0

Staff were very helpful and friendly. I'd give them more than 5 stars.

THOMAS D. 
Clasificación:
5.0

Everything went very smoothly. The staff was excellent! I will say the great big "$19.99" rental signs on the truck and van is a little deceptive:) We only drove 29 miles and it cost $48.00. I'm sure there is fine print but you only see that huge $19.99! It absolutely did the job though and all went well. I was happy!

KATHRYN D. 
Clasificación:
1.0

New manager, dillon barnes would be great manager, the female in charge there now is the rudest person I've ever dealt with I the 52 years of my life, cussed me for no reason. Cuz there is none in business and trying to lie about my gas level I returned. I have camera proof. And she a real horrible person fr this line of work. Dillon would be much better, he's awesome

Donavan A. 
Clasificación:
5.0

Very well maintained and super friendly staff. I would absolutely use the storage again. My brother didn't want to move there initially but once he went there he was sold. My brother continues to keep a smaller unit there. Impressive and feels very safe and secure. If you have a place like this in Fort Lauderdale where I live I would be interested.

Julia A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN B. 
Clasificación:
5.0

Helpful staff. Very clean facility.

Kim S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joann R.  |  Overall Experience 
Clasificación:
5.0

Nada

BRANDON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

margaret l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsey N. 
Clasificación:
5.0

Nice employee

CHRISTOPHER N. 
Clasificación:
5.0

Very friendly staff and helpful service

BARRY W.  |  First Impressions 
Clasificación:
5.0

The manager was awesome when I picked up the trailer then my son went back to get a 20 foot truck and she was very helpful with that...She was very personable...The gentleman that was there when I dropped off the trailer on Sunday was awesome as well...I dealt with him last time...He tried to give me a refund since I took it back a day early but I told him not to worry about that...I appreciate everything they did for me...I will definitely use this site again and again...

HELENA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer W.  |  First Impressions 
Clasificación:
5.0

You people were great.. I'm sorry I did get back to clean it out I'm so sorry...

Elizabeth A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Staff is incredibly kind and helpful. The facility is very clean. I'm very pleased with my experience with the Galesburg mall location.

Jessica F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD S. 
Clasificación:
5.0

Annie is absolutely amazing. She is so nice and understanding and she was always happy to help any time I had a question.

Loraya R.  |  Overall Experience 
Clasificación:
1.0

The Uhal application, check in and check out processes using the application are terrible. The application needs some major work or to rebuilt altogether. IF the app works, which for me it didn't. It takes longer to use the app than just to talk to a person. Live verification is also terrible.

Eric W. 
Clasificación:
4.0

As usual, my experience was good. I would like to note that it would be VERY beneficial for UHaul to offer 10' detachable loading ramps for rent. The built-in ramps of the trucks are helpful, but not ideal for unloading items not at-grade.

Lucas W. 
Clasificación:
5.0

Annie was very helpful and knowledgeable.

JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MASON K. 
Clasificación:
5.0

The Galesburg u-haul storage facility is by far the best place I've ever used to store my belongings when I needed to do so....I will recommend to anyone.

ronda s.  |  Overall Experience 
Clasificación:
4.0

Staff very nice.

chrissy r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

joann R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER Y. 
Clasificación:
5.0

The U-Haul staff was friendly and very professional. They were able to meet my needs in a timely manner. Overall rating was excellent.

JAMES N. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven m.  |  Overall Experience 
Clasificación:
5.0

I truly think $192 to drive a 10ft box truck 100 miles is pretty excessive. You push this $19.99 and it's 10 times the cost of that. Post the actual prices!

JENNIFER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

taylor p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh B.  |  Overall Experience 
Clasificación:
5.0

There was trash left from previous customer that I had to clean out.

Kolbie B. 
Clasificación:
4.0

I think 24 hour access should be included in any storage unit package at no extra charge.

Maya F.  |  Overall Experience 
Clasificación:
5.0

Adam was an amazing representative for uhaul. He went out of his way to help us in a very difficult situation. He was friendly, professional and caring. Your roadside representative was also fantastic, I wish I could remember her name also. Thank you all for the great support.

PHILIP N. 
Clasificación:
5.0

Facility was top notch. Carried many helpful moving supplies & equipment. Staff was friendly, knowledgeable and very helpful. Equipment was well maintained and in good working order. Would like to express my gratitude to Annie Huffman who was very helpfful with our move.

Gary M.  |  Overall Experience 
Clasificación:
5.0

After hours pick up didn't work. Kept telling me I wasn't at the location even though I scanned the bar code by the door. Had to wait until they opened. Once we got a truck, the check engine light came on 3 blocks from the uhaul dealership. Staff was great but our move got started almost an hour late.

LAURA H. 
Clasificación:
5.0

Always GREAT customer service at this location!!

JORDAN W. 
Clasificación:
5.0

The one thing that was missing was the bubble wrap I had ordered.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Helena H.  |  First Impressions 
Clasificación:
5.0

Annie and her staff went above and beyond to meet all our needs while we used her facility. A couple of billing glitches but they were rectified in quick fashion, which demonstrates excellent customer service. Would rent their again without hesitation.

Chris L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TALIYAH K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexis L.  |  First Impressions 
Clasificación:
5.0

First rate well staffed and managed facility.

Randall R.  |  First Impressions 
Clasificación:
5.0

I love this location. They are all very friendly and helpful. Would definitely recommend them.

NICOLE W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

marianne b.  |  First Impressions 
Clasificación:
5.0

The lady who assisted me really knew her job. Pleasant and happy and showed care to me and my needs. She deserves a gold star. Thank you for your help and time.

Angela V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele S.  |  First Impressions 
Clasificación:
5.0

Had never used a storage facility before and was pleasantly surprised with the whole experience. Reservation process was easy. Accessing the facility was also easy. Having the option to pull vehicle inside to load up was great and easy. Would definitely use again.

DUSTIN S.  |  Overall Experience 
Clasificación:
5.0

Easy access great hours

Steve H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne C.  |  Online Move In 
Clasificación:
5.0

Excelente

JORDAN B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chatton P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth D.  |  First Impressions 
Clasificación:
5.0

The manager met me at the door and was kind, inviting and provided excellent service. I would highly recommend the facilities as well, in that they are clean, secure and easily accessible.

michael r.  |  First Impressions 
Clasificación:
5.0

Annie & her staff were top notch. They were always friendly and courteous. It was a great facility and if ever comes a time that we need a storage unit or to rent a truck, we know where to go. Thanks again!!!

Tim L.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Les S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S.  |  First Impressions 
Clasificación:
4.0

I do feel that the price is high, but I did feel safe storing my things there. The staff was very helpful.

Machelle G.  |  Overall Experience 
Clasificación:
5.0

Great service & friendly employees!

Kimberly I.  |  Online Move In 
Clasificación:
5.0

A great secure storage unit. The people were also great to work with.

Teresa L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

olivia p.  |  First Impressions 
Clasificación:
5.0

Great guys , extremely helpful.

REUBIN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES G.  |  Online Move In 
Clasificación:
5.0

The manager and staff are keeping the facility very clean and a bathroom is available and also is clean. The storage space is clean and climate control is the best. So happy to have this facility in Galesburg. It really is a big help to have it here in Galesburg. First month FREE is unbelievable but true. Thanks U-Haul

Maria L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aline K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Millard E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmeet Kaur C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN P.  |  Overall Experience 
Clasificación:
4.0

The chubby guy is not very friendly...he could learn some customer service skills from the skinny guy.

JAMES M.  |  First Impressions 
Clasificación:
5.0

Very helpful, understanding and amazing staff. Was impressed with the storage facility and couldn't believe how big it was inside. Only thing that would make this place better is having a way for loading/unloading for pull out forward because it made it a little difficult when you pull up not knowing someone is in there and they can only get out by backing up which made us go around the store then park somewhere off to the side til they was done.

TABATHA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B.  |  First Impressions 
Clasificación:
5.0

Staff was extremely helpful and accommodating. Highly recommend!!

Tiffany P.  |  First Impressions 
Clasificación:
5.0

Staff was extremely helpful & accommodating. Highly recommend!!

Tiffany P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angeliz Tricoche L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcy O.  |  Online Move In 
Clasificación:
5.0

Annie and Again crew is the best. They have been there with me every step of the way and I appreciate all of the service, customer service, an ear to hear every thing that was going in my life. Which, with this move most of it was so chaotic it was pathetic. I would recommend every and anyone to go to Galesburg off of Carl Sandburg Drive. They help you with all the moving needs and problems and the are the nicest people that you would ever want to meet. THANK YOU ALL SO MUCH ANNIE AND YOUR CREW!!!!! I AM GOING TO MISS YOU ALL, BUT i WILL BE BACK TO STOP BY AND SAY HEY HEY HEY!!!!!!!!!!!

Sharon D.  |  Overall Experience 
Clasificación:
5.0

Thank You so much. Thought i would need the extra space a bit longer but I had time with it being Winter to get the organization finished in record time at my home so I don't need the extra space anymore. But it was a huge help to be able to use the extra space at your facility. Good to know you're nearby if I ever need to recommend you to anyone. Very nice and clean inside. Very helpful , courteous employees.

maria l.  |  Overall Experience 
Clasificación:
5.0

Annie went above and beyond!!!!

Chris L.  |  First Impressions 
Clasificación:
5.0

The process was very simple, very friendly employees and unit is very clean. Glad we chose this storage facility.

Tim L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff k.  |  Overall Experience 
Clasificación:
5.0

Everything was explained and shown to me very well. Gracias

maria l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

joe r.  |  First Impressions 
Clasificación:
5.0

The staff was professional and courteous. The facility was clean and secure. I can't think of any reason to consider any other storage provider next time I need such a service. ¡Gracias!

jeff k.  |  First Impressions 
Clasificación:
5.0

Annie Huffman was great to work with and I look forward to doing so again in the future. Annie makes UHaul a place to do business with. She took care of all my needs and answered all my questions and concerns. One of the best places to move with or do storage with by far !!!!!

Robert L.  |  Overall Experience 
Clasificación:
5.0

Uhaul moving truck outlets, suck....the storage, was Ecellent!

Lori B.  |  First Impressions 
Clasificación:
5.0

They helped me at a time when I had nothing or no where to go.

Tracy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Haley M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

david f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerre N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rhonda l.  |  First Impressions 
Clasificación:
5.0

This is a great facility that I have seen with you haul. I was very impressed with Annie. She is a great manager, who have some great employees. They were not just only polite. They were compassionate about my situation that I was going through at the time. They were effective, worked in a great timely manner, well educated and they knew their job and did if very well. Thanks Annie and the crew you all ROOOOCK!!!!! GREAT JOB!!!! as a Manager and clerks. The gentlemen and the female employee that worked on that I forgot your names. But you all know who you are. As for U Haul, you all need more facilities like this one. I really like your facility and the President of this facility needs to branch out more.

Sharon D.  |  First Impressions 
Clasificación:
5.0

The Galesburg team did a great job! Everyone was helpful and friendly!!!

ROBERT N.  |  First Impressions 
Clasificación:
5.0

Annie was great she took me around showed me everything showed me how to do everything she was a wonderful person you should hang on to this one

HAROLD W.  |  First Impressions 
Clasificación:
5.0

Annie has been very helpful with all my needs and answers all my questions. A pleasure to talk to and do business with !!

Robert L.  |  First Impressions 
Clasificación:
5.0

We are very happy with this facility, the staff is very helpful, friendly and professional, the facility is very secure and well maintained. Gracias.

Linda G.  |  First Impressions 
Clasificación:
5.0

Great at both ends

Ralph U.  |  First Impressions 
Clasificación:
5.0

The manager went above and beyond to help me get a unit, become successful with the swipe card and unit lock, and help me get the boxes I needed to pack up my classroom. She was friendly and very helpful!

Jody J.  |  First Impressions 
Clasificación:
5.0

At a time of high stress with my classroom needing to be packed up and stored, your staff made things a lot easier. Social distancing rules were being followed to your best ability. Annie (on the phone) and Adam (in store) were both so helpful and kind. Adam went above and beyond to explain the procedures, answer my questions and show me around. I was honestly very impressed with the storage facility. It was clean, secure, and very easy to maneuver. Thanks for so being helpful in a stressful time.

Jodie M.  |  First Impressions 
Clasificación:
5.0

Annie, the manager and Adam were wonderful. Helpful, courteous and went above and beyond to help us..

Debra D.  |  First Impressions 
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