Customer Reviews for U-Haul Moving & Storage of Fort Pierce

3,992 comentarios

3626 S US Hwy 1   Fort Pierce, FL 34982
(3/4 of a mile North of Midway Rd on the East side)

(772) 464-9400

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(772) 464-9400

3626 S US Hwy 1
Fort Pierce, FL 34982
(3/4 of a mile North of Midway Rd on the East side)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent experience. Thank you.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ludovic E. 
Clasificación:
5.0

Fantastic service! Upon arrival to rent a 26' truck I realized it was larger than what I expected and asked if it was possible to downsize to the 20'- Ed was very accommodating and the change was easily made. We also had delays in getting into a new apartment which were easily managed by phone with the U-Haul office- other than very long wait times to speak to someone their service was exemplary- thank you.

JEANETTEMARIE R. 
Clasificación:
5.0

I had a really good experience 😌, Melissa was really nice and very helpful 👏🏾.

Maraine C. 
Clasificación:
5.0

Uhaul has always been my choice for moving and storage....always TOP SHELF....

Anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward G. 
Clasificación:
5.0

Very prompt courteous service, thank you

MARK S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicholas E. 
Clasificación:
5.0

Check in was easy and simple. Great service!

DEADRA M. 
Clasificación:
5.0

Staff was friendly, very helpful and the entire experience was quite pleasant. If I need to use their services again, I would do so with confidence.

LISA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judyth H. 
Clasificación:
5.0

Better customer service!

KAREN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDSEY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

IRIS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULETTA B. 
Clasificación:
3.0

when we booked it was near us we had a one way drive of 31 miles to pick it up due to uhaul changing the location. That's 124 miles to pick up and return. at least offer the return at the original location.

DAVID H. 
Clasificación:
5.0

Not much that I could see!

Raymond B. 
Clasificación:
4.0

The initial UHaul customer service incorrectly reserved boxes at a UHaul site that did not have boxes. Had I not called a week ahead to make sure things were in place, it would have been a disaster. Fortunately when I called and realized UHaul made this mistake, I was able to contact the Ft Pierce location and get back on track. to better serve customers, the locations should have more double-box trailers to reduce the number of trips back and forth to the UHaul location.

Gary G. 
Clasificación:
1.0

The strap on the unit was damage and I was unable to use the unit. I don't feel I should have been charged.

RAY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

The gas was low 3/16 of tank, took it to show someone there. I filled it returning, Then hear no refund for the extra gallon or two. Otherwise, they were gr8.

BERYL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
3.0

Check all bolts and nuts upon return and out-rentals. The auto transport trailer I received had a left side fender bold missing completely and I realized it when entering the highway. The fender flew up and hit the tow-car on the door, leaving me with a nice gouge and needing a paint job. I stopped at a home depot and got a bolt to limp it to the return location.

RYAN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

andre B. 
Clasificación:
5.0

Wry Professional

ROBIN N. 
Clasificación:
3.0

They didn't have all of the equipment I ordered.

Jason H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynaya c.  |  First Impressions 
Clasificación:
5.0

Thanks for making it easy!

Laura A. 
Clasificación:
4.0

It was great but the prices need to get lower down

Femisha h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

IGNACIO W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vladimir C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUGH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

StevenE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARVIN B. 
Clasificación:
4.0

We had a few broken items because of poor cube packing by moving help.

Gary D. 
Clasificación:
4.0

When I arrived I was told they didn't have the 10' truck I had reserved with a credit card. I was moving into a new home. The employee upgraded me to a 15' truck at the same cost and averted a disaster.

WESLEY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
3.0

Longer than usual check out and check in ,

LOU Z. 
Clasificación:
5.0

I recommend this location to anyone that's is looking to rent haul of any kind great experience always.

George W. 
Clasificación:
3.0

Clean the trash from the previous customer before renting it out again

JAMES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight M.  |  Overall Experience 
Clasificación:
4.0

n/a

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gustavo R. 
Clasificación:
4.0

U haul upgraded the truck and trailer for no extra charge and I feel it made my travel better. We went from Florida to Massachusetts with no issues. .

Debra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

john W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane T. 
Clasificación:
5.0

Try not to allow employees to leave with the keys to vehicles in their back pocket. 😂

DAWN Y. 
Clasificación:
1.0

The worst almost 4 years experience ever. We had a lot of mold, roaches and water damage in our unit. We had to throw so much away due to the damage. Such an awful experience. We also paid full price for the month of December and emptied our storage on 12/8/21 and they refused to pro rate our month of December. What a rip off!! I will never recommend this facility to any one. The management is so unprofessional as well.

Baldemar S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA D. 
Clasificación:
5.0

This is a large UHaul retailer spot….the

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER N. 
Clasificación:
3.0

Little disappointed I asked if you hold the card until return and was told yes.i got a trailer and find out the charge was processed. I had plans on paying cash when I returned the trailer and the computer problem made it hard to take it off not your problem I gave you a card that that was close to over the limit oh and yes it made my card over limit. Next time please inform the customer the card goes through if you have a trailer not a truck. Other then that it was a experience it the ft.pierce uhaul ty

Debbie S. 
Clasificación:
2.0

Big issue...I rented a tow dolly one way from FL to PA. I was told that although they needed a unable address for drop off for mileage, that I could return it to any place closer to me. When trying to do that , the guy at the drop off location was very rude and curt. He said it had to be taken to a different location as they were closing. He also said if I didn't take the 1.5 hour 45 mile trip that they would charge me double whatever the rate was, because they needed it at that location by 4:00 pm. When I got there, they said “ no way - the extra charge was only if it was local, and they had two other tow dollies there with no reservations....needless to say both the pickup place in FL and the original drop off place in PA gave out incorrect info.

Gregory A. 
Clasificación:
5.0

Most of the people that work there are, except one guy but Alejandro is a great worker, always ready to help with a smile on his face. Very profesional, need more workers like him!!!!

Jacquelines A.  |  Online Move In 
Clasificación:
1.0

Daphne is useless

David L. 
Clasificación:
3.0

The unit I was given was swept out but the pile of trash was left just outside the door of the unit. It still remains untouched 2 days later. The unit also shows signs of water on the concrete against both side and the backwall. Employee who took in truck I used was great.

Jeremy T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwina J. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEREMY T. 
Clasificación:
5.0

Gentlemen was great on hook up

Gordon M. 
Clasificación:
1.0

He was all the time in personal phone calls..,Not respect to a any person ( customer )

JAIME P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose M.  |  Overall Experience 
Clasificación:
2.0

The two young black chaps working the counter were extremely unprofessional. I waited online for 30 mins cause they work at a snail pace. It's disgusting how they have zero work ethics . It's disgusting they are selfish and not think of others. The owner finally helped me.

Stephen M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Luigi T. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam H. 
Clasificación:
5.0

My experience with James was excellent. I couldn't make any reccommendation. I have used this facility twice now. Each time, the edperience was without fault.

Stewart W. 
Clasificación:
4.0

There were very few tie down options in this trailer. The railing options were very small and I could not use ropes or bungee cords. Many of the existing rails in the trailer were broken.

Aaron B. 
Clasificación:
1.0

I went back for auto transport that I had reserved prior. I was told they didn't have it. I was sent down the road had to wait only to be told it wasn't available went back to this location and was told one would be in at 10 I paid 2 cancellation fees for Uber. I ended up leaving town 3 hours late not a good way to start a 1300 Mike trip. And the 15 foot truck has an exhaust leak or something. Had to leave ac on constantly or the cab would fill with fumes! I paid too much money for all of this aggravation!

JERRI M. 
Clasificación:
5.0

Had to change drop-off and Haul was no help. This location took truck, was clean, helpful and professional. Very different from where I picked up.

Ronald M. 
Clasificación:
1.0

Equipment was not available as reserved. Older gentlemen there virtually no help. Happy to tell me all the reasons none were available. I had to go to 800# to find what I needed, and then had to go to multiple locations. Wasted my whole day.

GREGORY G. 
Clasificación:
4.0

Literally everyone there is like robots except the gentleman who checked me back in. He was working on thanksgiving and still smiled, even though significantly busier than the robots there when I picked the equipment up. When given the equipment the clerk who did my contract was so disinterested he didn't tell me to follow him out, no safety brief on vehicle and just walked away after giving me the key. Your prices are amazing and the location is very convenient but your people need some customer service training.

MATTHEW W. 
Clasificación:
1.0

My reserved truck wasnt avail ended up w much smaller truck not advised of no ramp access had to do my own inspection and more negative things

LIZA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacie W. 
Clasificación:
5.0

Great service from FirstChoice Movers! On time, friendly, professional.

Tammy H. 
Clasificación:
1.0

This was easily the worst moving experience I've had. When reserving my u-boxes, I informed the customer service agent of the drop-off location (Jupiter Florida). Following moving to Jupiter, When I called to have the U-boxes delivered, I was informed that Jupiter was "outside" of the service area. I was then told that I would have to drive to the facility and unload my boxes there or rent a truck to drive the boxes to my house. I spent a total of 3 days and countless hours on hold with U-haul customer service and was continued to be passed off to the next person. The only person of any help on U-hauls side was the manager Angel. I am Currently on the Phone with Uhaul customer service for a third time this week in an attempt to get receipts. Every time I have called, they inform me that they will send the receipts to my email, but I never receive them.

Chad L. 
Clasificación:
1.0

Bette r communication with customer. I ordered on-lline from a specific local store, no truck available. Had to pick-up at different store casing a 1 hour delay which I had movers hired and wrere on the clock at $100/hour. Informing the customer of this imperative for a good rating

DENNIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda N. 
Clasificación:
1.0

Let's see: starting with someone 'accidentally' closing my storage unit one day out of the blue when I am hundreds of miles away?!? Or granting me certain vehicles, only to do a bait & switch, or for no one to contact me AT ALL about my reservation?!? Let's just say that the ONLY pleasant experience with U-Haul was LEAVING the other day - in that, the dude outside when I checked out was pretty cool...but more importantly, it was great knowing that I will NEVER USE UHAUL AGAIN. EVER. Not even if there are 12 more pandemics.

Mitchell D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ELISABETH G. 
Clasificación:
3.0

After using this location, my issue is with UHaul in general. I had my Ubox self delivered and my rentals are still showing active. I have to reach out to customer service for everything. I couldn't schedule my self delivery online because it could not find my contract # in the system and I get transferred around before finally finding some one competent enough to help with my questions. Even after requesting my storage fee be canceled because my box was delivered, they had to send a request to the storage facilities manager to see if they can do it. I will never use Uhaul again after this move. It has been nothing but a nightmare.

Seth T. 
Clasificación:
5.0

The staff is amazing at this location

ANN P.  |  Overall Experience 
Clasificación:
5.0

The employees were very cordial, polite, and efficient.

William S. 
Clasificación:
5.0

The manager Daphne was amazing! She went above and beyond to help me! Best customer service I ever expieranced!

Francine D. 
Clasificación:
5.0

The staff was very friendly. Helped me promptly when I needed it. If I have to I will use it again.

Brian N.  |  Overall Experience 
Clasificación:
5.0

Nothing. Every thing was great.

MICHAEL W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel R. 
Clasificación:
3.0

I was sent to this location by customer service stating I would have free storage available. When we got there I was told that I had to make reservations ahead of time. So I had a truck load I had to find storage for before I could return truck. Customer service never mentioned I had to make reservations and the first location they gave me for storage and drop off had neither. I had to go twenty minutes away to drop off and to find a place to store my things.

LAURIE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW C. 
Clasificación:
5.0

Good service

PETER T. 
Clasificación:
2.0

After hours drop off it's almost impossible with the app that doesn't work..!! And they charge me a fee for after hours drop off, also the place it's understaffed.

JULIO G. 
Clasificación:
5.0

Kevin was exceptional!

Christophe D. 
Clasificación:
5.0

Person at the desk very good informed me i could stay for the work to be done 123 done very pleased

cornelius W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

Staff is very friendly.

JOSEPH C. 
Clasificación:
4.0

Jeremy was great! He took care of fulfilling a reservation that the Biltmore Port St Lucie clowns didn't fulfill. (Those people even cancelled a reservation I made to pick up a vehicle this week. Never again!). You should have your people learn customer service from Jeremy. He would be a good employee to lead others on a larger level.

WILLIAM S. 
Clasificación:
3.0

El cliente no dejó un comentario.

dennis s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

dennis S. 
Clasificación:
5.0

Everyone was nice

Latonia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan M. 
Clasificación:
5.0

Continue to Bless your CUSTOMERS The same way you Bless my FAMILY Blessings to the Entire Family At U-Haul

James F. 
Clasificación:
5.0

Nothing great experience

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO V. 
Clasificación:
5.0

Very knowledgeable.super fast service.great experience

CRAIG O. 
Clasificación:
5.0

To be honest just fix the bathroom that was out of order for more than a day, judging by the content of the toilet.

mustapha F. 
Clasificación:
4.0

Everyone at U-Haul was wonderful the gentleman who put my hitch on couldn't have been nicer

Patricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYRIA P.  |  First Impressions 
Clasificación:
2.0

G.m need to learn how to people like they are a human being was very disappointed in her demeanor!!!

Steve C.  |  Overall Experience 
Clasificación:
1.0

Upon arrival, a very large truck with several pods on it was extending the length of the driveway up to the edge of the 4 lane road, US-1. It was impossible to not only move around, but couldn't be seen around to enter or worse, to exit as it blocked all view of oncoming traffic. This truck was in that position the entire time I was at the facility. Very dangerous. The fire exit to the building with my storage unit was actively being blocked by towing equipment, even as we asked to use the entrance to unload. The reason we were told no is that it's emergency only. And the manager & staff were in the process of blocking it with trailers, etc. so it would be useless as a fire exit. Alejandro handled my account and gave inaccurate information and misdirected us to the building next door. Once we managed to get around the large truck blocking the view of the street and entered the storage area next door, we found we were in the wrong location and could not exit. Despite calling via the callbox for assistance, we remained stuck there for some time. Alejandro eventually responded to say he was standing where we were supposed to be & SURPRISE - we weren't there. Useless. A waste of time & with all the other safety issues, the last straw. I only offloaded my things as I was pressed for time and did not have time to find another storage option before returning to Sarasota. I definitely would not recommend and, in fact, took photos of the serious safety issues which I'll be happy to forward for your review.

Donna O.  |  First Impressions 
Clasificación:
2.0

The storage was infested with roaches. I had to throw away 3/4 of my things. Absolutely disgusting!

Regenia H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nyere W.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Brittany W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BESSY M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE B.  |  Overall Experience 
Clasificación:
5.0

The service tech was very knowledgeable and very professional. Outstanding service.

Jacquelines A.  |  First Impressions 
Clasificación:
5.0

Best staff I've ever worked with. I was a mover for a year with a very established company. The kindness and customer service was above the rest. Very thankful for them!!!

JOSHUA T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn C.  |  First Impressions 
Clasificación:
5.0

Entire experience was better than expected

Hannah S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Regenia H.  |  First Impressions 
Clasificación:
5.0

None at this time.

Barbara S.  |  First Impressions 
Clasificación:
5.0

I wish I had the name of the man who helped us. He is AMAZING. We've had a rough move from CT and he was so awesome.

JENNIFER A.  |  First Impressions 
Clasificación:
4.0

I had to pay moving help $350 for nothing due to being misinformed about the Sunday closing time. I was told that the hours of operation was 7-7 and after a 15 hour drive found out that the location closed at 5pm. Having already booked the movers. I was charged and then had to pay again the next day.

riggie t.  |  First Impressions 
Clasificación:
5.0

I had to move in early so was given 2 months free by the location manager. Very helpful and courteous.

Cheryl S.  |  First Impressions 
Clasificación:
5.0

I reserved by phone and when I arrived I was waited on promptly and respectfully

dennis p.  |  First Impressions 
Clasificación:
5.0

On line shows it was ready but tag on unit said it had to be cleaned had to wait for someone to clean

Sally S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana O.  |  First Impressions 
Clasificación:
5.0

Y’all stuff are very good Customer service I am very friendly people

Donna B.  |  First Impressions 
Clasificación:
4.0

It's always hard to speak with a person at the location itself since it rolls over to the main UHaul line and often once you are at the Rental location, it is super hard to get an associate at the front desk when needed. It's like they disappear.

Bonnie L.  |  First Impressions 
Clasificación:
5.0

Greatest

James F.  |  First Impressions 
Clasificación:
4.0

Did not get a sheet to see where our storage unit was and no instructions on how to confirm truck drop off online

JUDITH R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIANA Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Seabron J.  |  First Impressions 
Clasificación:
5.0

Y'all really helped me in a time of a crisis here in America, thanks for your consideration and being very mindful of each individual needs. Thanks again for your kindness and help for me and my family, THANKS.

Keisha G.  |  First Impressions 
Clasificación:
5.0

Andrea was a pleasure to work with she met all my expectations and was very professional

Christoph G.  |  First Impressions 
Clasificación:
4.0

The service on location was excellent. Your corporate communications regarding my ability to connect with location was Extremely poor. Do you employ third world center to answer the phone????

Zelmira F.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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