Comentarios de los clientes para U-Haul Moving & Storage of Fort Pierce

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Fort Pierce

Clasificación general:

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Koling T.
Clasificación:

El cliente no dejó un comentario.

Ryan S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

TOM D.
Clasificación:

Very pleasant experience returning the truck, the young man that checked me was prompt, friendly and professional. The process was quick and easy. I have always found the local UHaul locations to be well managed, but Uhaul corp is a joke when it comes to customer service. I tried to call to get info regarding returning my truck to another location, [read some horror stories about that on other reviews], they didn;t even answer their phone !!! Tried their "chat online", no response !! Someone from a local dealrship needs to go to corp and teach them about customer service !!

EDGARDO L.
Clasificación:

El cliente no dejó un comentario.

Craig P.
Clasificación:

Unprofessional, equipment is barely functional, and customer service is unsatisfactory.

Orlando O.
Clasificación:

El cliente no dejó un comentario.

KEITH M.
Clasificación:

El cliente no dejó un comentario.

Rosalyn R.
Clasificación:

El cliente no dejó un comentario.

Brad D.
Clasificación:

The cashier asked me for my drivers license. I told him I entered it via app and should not need it now. Cashier response: I just want to see it anyway.

GARY J.
Clasificación:

El cliente no dejó un comentario.

Shain K.
Clasificación:

El cliente no dejó un comentario.

Douglas S.
Clasificación:

El cliente no dejó un comentario.

Coleton W.
Clasificación:

Just keep up the good work.

Anthony A. | First Impressions |
Clasificación:

Had an issue where the trailer I rented required a 2" hitch ball and mine was 4" . Shawn quickly resolved it getting me a 10' truck which worked out well. Thanks Shawn!

ALVIN S.
Clasificación:

When making reservation, had to repeat several times the day for Tuesday in November. When I received my email confirmation to verify Jay put in the date as Thursday in December. I called 4x and no answer. Waited until the next spoke to 2 different people and they said Jay would call me back to change the date within a few hours and he never called. Again I waited till the next day and asked again for someone to make the correction. The woman who answered Jays wife said she would tell Jay and he would change and call me. Needless to say Jay never called. I received a text message with date correction from the Uhaul system asking to start check in process online. Which I did the day prior which was a waste of time. Still had to give again when picking up truck. When we went to pick the truck there were 2 staff on site and it took over an hour to get the truck! The truck was dirty inside. When we returned the truck only 1 staff on site and it took 45 minutes of waiting. The most disorganized place I've ever dealt with!!!

STEVEN B.
Clasificación:

Good job. Shanna great.

Denise S.
Clasificación:

El cliente no dejó un comentario.

Angelina C.
Clasificación:

At the end/beginning of every month have more than 2 people working because it's very busy & a lot of people are coming & going. Things would move quicker. There was a line of people. Returns & rentals all at the same time. Too much for 2 employees.

KEVIN K.
Clasificación:

Seems when you have 6 people in line only one person is available - but when no customers are there you'll see 3-4 employees wandering around on their cell phones.

Daniel D.
Clasificación:

El cliente no dejó un comentario.

Rakesh T.
Clasificación:

El cliente no dejó un comentario.

Thom S.
Clasificación:

El cliente no dejó un comentario.

Ronald G.
Clasificación:

El cliente no dejó un comentario.

ELIANA Z.
Clasificación:

El cliente no dejó un comentario.

Ken C.
Clasificación:

El cliente no dejó un comentario.

ELIANA Z. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Paula l. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Ernest A.
Clasificación:

I had reserved a 20 foot truck but when I got there they only had a 26 foot truck the truck did not have air-conditioning and the front end was so loose it was hard to keep it in the lane. In the rain it was a dangerous situation.

LORA S.
Clasificación:

Wiper blade were so bad the rubber was flying off couldn't see to drive in the rain. Also the movers I hired threw uhaul were awful broke alot of things and also left things at the old house didnt no it was missing until unloaded in another state. Completely dissatisfied

Robert W.
Clasificación:

the right rear tire had a slow leak that I had to deal with the rental trip Other than that everything was fine

Phyllis N.
Clasificación:

El cliente no dejó un comentario.

Edward S.
Clasificación:

I went online and reserved truck ... when we got there to pick up we were told they don't rent trucks on Sunday and sent he 6 miles out of my way. Instead of 30 miles I incurred 50

Traciann W.
Clasificación:

El cliente no dejó un comentario.

Susan M.
Clasificación:

Every time I tried to call the local number to extend the reservation no one would pick up. The first time we ended up having to drive there the second time I had to sit on hold for at least 15 to 20 minutes. Both times the call rolled to the 800 number.

Jose R.
Clasificación:

I was about to leave and they had to switch trucks because someone else needed a hitch and their didn't work. I was upset because I was a in a rush but they took like 5 mins to swap so not bad.

Dennis E.
Clasificación:

wash the truck front window inside and out before letting it go..all the rest was good

DEONTRE R. | First Impressions |
Clasificación:

Customer service was rude and not very helpful. The options offer online were not honored in the store. I was so disappointed I decided to take my business elsewhere.

Craig H.
Clasificación:

El cliente no dejó un comentario.

Harry H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MARSHA G.
Clasificación:

El cliente no dejó un comentario.

MICHAEL P.
Clasificación:

Don't send your oldest 26' truck on a long distance one way trip. They initially were going to give me a newer truck, but changed it to an older one with 154,000 miles. 90 minutes into a 12 hour trip, radiator blew from rust areas and overheated. Had to transfer full load to a new truck. UHaul paid for 2 helpers but I had to help offload to keep them moving so I could get back on the road quickly. Incident lost me 6 hours of time. UHaul customer service/help line was awesome, but the physical rental experience was an absolute nightmare.

Michael D.
Clasificación:

El cliente no dejó un comentario.

Elizabeth C.
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El cliente no dejó un comentario.

david P.
Clasificación:

El cliente no dejó un comentario.

ANTOINETTE E.
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El cliente no dejó un comentario.

Ibrahim S.
Clasificación:

Better help in a customers time of need.

Morgan W.
Clasificación:

El cliente no dejó un comentario.

Wendy D.
Clasificación:

Alexus and Nikki were tremendously helpful. Alexus was slammed with customers, and I was mortified when the customer in line before me, a difficult customer at best, began to get nasty and display an attitude. She handled it with such grace, tact, and empathy that the problem resolved itself and the nasty customer walked away with a smile. I was so impressed. Nikki hooked up our trailer and was equally polite, and even Sean, the manager, was helpful and friendly. I would definitely recommend this Fort Pierce location.

heather C.
Clasificación:

El cliente no dejó un comentario.

Patrick C.
Clasificación:

Fix the abs trouble with the van. Also the dolly In the van was only held to the wall with plastic tie... it easily came off the wall and broke the tie... I would say securing it better so that people don't get accidentally charged for that item.

Mark B.
Clasificación:

I got charged for gas when I had just stopped and put some in before returning the truck and the guy decided to charge me whatever he felt like pin the gas when I know it was not low it was above where u picked it up Art

Luis R.
Clasificación:

I call the phone number and no one pick up a few time, I had to drive there.

Kenneth H.
Clasificación:

truck we rented has a leak in roof over cab storage area from heavy rain. Thank You!

CAROLYN W.
Clasificación:

Thank you,

Cathalina S.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

Nothing. It was a great experience. The MOD was courteous, helpful, and experienced.

ABDULLA S.
Clasificación:

El cliente no dejó un comentario.

Albert C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

April W.
Clasificación:

Due to the availability I spoke with the General Manager who was very professional, understanding &very accommodating. I explained to him that I read the previous reviews & I was skeptical about that location specifically. He listened & assured me that the service I would receive would be A1. So I confirmed my reservation. I arrived & J3r3my had us in and out in no time. Upon return R@shika!h checked us out just as fast with NO PROBLEMS, NO ISSUES. Thank You, I was very pleased with the customer service & the equipment I received at this location.

John O.
Clasificación:

Make sure you show them the empty box. I forgot to ask to see it, just to make sure everything is out.

Luis S.
Clasificación:

El cliente no dejó un comentario.

Kenneth M.
Clasificación:

El cliente no dejó un comentario.

Marc T.
Clasificación:

The young lady and young man were very friendly, professional, and helpful.

Eugene K.
Clasificación:

El cliente no dejó un comentario.

lori P.
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El cliente no dejó un comentario.

Wesley G.
Clasificación:

Everything was very clean and professional thank you very much!

Adrian S.
Clasificación:

El cliente no dejó un comentario.

Lynn B.
Clasificación:

This location, to date, has been the nicest one we've used. We have used many. It clean, orderly, courteous staff, clean equipment, etc.

Sue S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Demetria S.
Clasificación:

El cliente no dejó un comentario.

Marie P.
Clasificación:

This location provided great customer service, but unfortunately the u-haul we rented, brakes were worn off, the u- haul had holes in the vehicle. So, when it was pouring raining, all passengers were soaked and wet. Also, the u-haul should have received an alignment, and inspection service. When I return, the vehicle in Georgia, the salesman contacted the U-haul in Fort Pierce, to make a compliment about our service experience. They informed us, that we would receive a $50.00 refund, back on the debit card. I still haven't, received my refund.

Jesus S.
Clasificación:

You guys will always be my first choice in moving local or long distance

Brian A.
Clasificación:

El cliente no dejó un comentario.

Marie M.
Clasificación:

Your doing everything just fine

James M. | Overall Experience |
Clasificación:

cant call and pay a bill no one ever answers guys just siting around was no help when i asked to use a cart some guy listning to music was mor imortant siutt in the garage playing music not english have a great day ill never stoer with you guys again

Ronald M.
Clasificación:

My experience was the worst I ever had with any rental company I will let all my friends and family on Facebook how badly U haul treats there customers.

MICHAEL L.
Clasificación:

El cliente no dejó un comentario.

JULIE R.
Clasificación:

I signed up to pick up the van at 8 am opon arriving i could not locate the key. I had to go inside. I waited 30 minutes for the one cashier on duty to help me.

Carl M.
Clasificación:

El cliente no dejó un comentario.

Ian S. | Overall Experience |
Clasificación:

The staff members that i had encountered with were very helpful and had an answer to all my questions and concern...👍👍👍👍👍👍 there's an elderly gentleman there at this location he was AMAZING I think his name James (J.P).

Kay E.
Clasificación:

To long to get equipment check out & checked back in - over 1 hr each time

Bruce B.
Clasificación:

Everyone was extremely accommodating.

SONJA T. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Philip E.
Clasificación:

Need to make sure ALL aspects of rental are working. Running lights worked but not brake lights. Was stopped but with verbal warning.

Andre H.
Clasificación:

El cliente no dejó un comentario.

gregory C.
Clasificación:

I got the truck with 3/4 full and returned it over and got charged for additional fuel. This is not good I don't like because no charges for something I did not use. The roof leaked rain water out of the place seat belt housing on to me while driving on the rain.

Robert H.
Clasificación:

We did have one issue with the original trailer the wiring harness was chafed and had exposed wires and did not work. We had to change out another trailer which was acceptable but the original trailer should have had the wiring harness replaced during inspection

Richard C.
Clasificación:

Outstanding equipment - exactly fit our needs.

Ariana A.
Clasificación:

El cliente no dejó un comentario.

MANON D.
Clasificación:

El cliente no dejó un comentario.

Phillip W.
Clasificación:

When we First came in we asked for a hitch to haul a car which they didn't have. I get that's it's high demand but that was the first thing I had looked up at this location and couldn't get it. But the guy that helped us was very nice and rented us a truck. The problem is we have a two year old who isn't very patient and even after we finished all the paperwork we were took outside to get the truck and ended waiting outside for around 20 minutes. We weren't even told what we were waiting for but apparently they couldn't find the keys or something but finally we got the truck. We used it quickly about four hours and brought it back. When we brought it back a lady told us we had to wait for it to be checked out which I get ok but then we ended up waiting like 25 minutes this time waiting for the lady to reappear from wherever she went again our two year old waiting in the car. Then to kick it all off we go in to get the receipt and they tell us they are charging us an extra twenty dollars because we went over our mileage!!! We literally told the guy we weren't sure when he asked but it would be from like 60-80. Probably 80 because it takes 40 to get to my job and we were going right next to it but I guess he marked it down as 60. Moving stuff and doing it quickly is already stressful and the last thing people need is more stress added on to it. This experience literally made my day even worse.

Daniel R.
Clasificación:

El cliente no dejó un comentario.

JACK I.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER M.
Clasificación:

El cliente no dejó un comentario.

Diane M.
Clasificación:

El cliente no dejó un comentario.

Sherry S.
Clasificación:

Great service

Destinee R.
Clasificación:

El cliente no dejó un comentario.

Roy G.
Clasificación:

El cliente no dejó un comentario.

Lavelle C.
Clasificación:

El cliente no dejó un comentario.

David F.
Clasificación:

El cliente no dejó un comentario.

Michael T.
Clasificación:

Firstly, the delivery was three days late, which caused us to have to make changes to our scheduled. Secondly, when our moving help folks came to pick up the UBox,, they were told there was nobody available to move the box onto their trailer, and then said that we cancelled the order! How can someone who sees a loaded UBox with our stuff inside say we cancelled the order. This made our moving help people have to re-schedule, which cause another three days delay. Needless to say, I'm very unhappy with this service, and will never use this service again.

MARY ANNE S.
Clasificación:

El cliente no dejó un comentario.

harry S.
Clasificación:

I had problems getting the app. to work, had to go inside for check in.

DAVID G.
Clasificación:

El cliente no dejó un comentario.

Courtney G.
Clasificación:

The staff was incredibly slow with their customer service. I think taking an hour to get my UBOX and to return it as well was a waste of my time. No pep in their step. Won't return to this location.

DONALD D.
Clasificación:

El cliente no dejó un comentario.

EGBERT P.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

The original drop off point Storage Sense, Sebastian refused to take equipment. and told me to call 1800 uhaul, not helpful at all and quite rude. Had to drive an additional 50 min one way to drop off equipment No email from uhaul of a change of drop off point. Very disappointed.

Latoya R.
Clasificación:

Have more employees to help the customers check in and out.

QUINESHA A.
Clasificación:

El cliente no dejó un comentario.

CARLA Y.
Clasificación:

El cliente no dejó un comentario.

JOSELENE S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael R. | First Impressions |
Clasificación:

Shawn the manager and the other staff person there were very helpful and polite. The layout is a little difficult for getting in and out while they are busy but they quickly moved any obstacle when asked.

John C. | First Impressions |
Clasificación:

We never even moved our stuff into the unit. We canceled our contract because there was rat poisons in the corners of the unit and roach bait all over the base of the walls. Then we seen a dead roach. We did not need a roach infestation in all our belongings. So we never even used it.

wendy s. | Overall Experience |
Clasificación:

thank you

becky r. | First Impressions |
Clasificación:

They appeared to be understaffed. When we arrived at facility to obtain information on our storage unit we had to wait in line almost an hour to get waited on. Then the card to swipe for entrance did not work. An employee gave us the code so we would not have another long wait

Wilder S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Seabron J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

elizabeth l. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Christian I. | First Impressions |
Clasificación:

I was so, SO impressed with the staff at this U-Haul location. The only issue we had is that we were cycled through 5 units before there was one that was actually available; they had just auctioned units & they went back into the system despite not being empty yet. The staff were so friendly and accommodating to help us find one that was actually free, but it still made the process unenjoyable at the start. James specifically was a huge help to us in the beginning!

maryanna w. | Overall Experience |
Clasificación:

I have never had a problem with U-Haul especially the particular one where I had my storage at the people are very friendly and very nice and go out of their way to help you I think all the staff that work there

SHAMETRA W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tjay G. | Overall Experience |
Clasificación:

It was sad to see a great manager like Gregg leave our site ..we liked that we always had a contact with he and Shawn . The only suggestion we have is to have the phones at the site answered for questions . As I am sure it's a very busy place we had offen tried to call and there was no answer at that store .

Keisha G. | First Impressions |
Clasificación:

Y'all really helped me in a time of a crisis here in America, thanks for your consideration and being very mindful of each individual needs. Thanks again for your kindness and help for me and my family, THANKS.

sandra b. | Overall Experience |
Clasificación:

You can speak with Victoria Bruce about it. I have no more time to waste on U-Haul. Anyone else could run uhaul out of business in St Lucie county within 2 months

Luis C. | First Impressions |
Clasificación:

The guy at the counter was not useful at all. Thankfully there was a lady there, I believed her name was Alexus, that was friendly and super useful that made the experience a lot better. But the guy at the counter didn’t helped at all and was extremely slow.

Timothy N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Thomas A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Athena S. | First Impressions |
Clasificación:

The staff was professional kind and very patient , I enjoyed the experience and I will definitely come back again and I Will Referred U-Haul to everyone I know

Thomas L. | First Impressions |
Clasificación:

No air conditioning in office, so hot I couldn't wait to get out.

Timothy N. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Scott R. | Overall Experience |
Clasificación:

Great Staff !! Shawn & Alexa were very friendly & helpful!!

Lloyd R. | First Impressions |
Clasificación:

I was promised a 10x20 drive up door. I was given a smaller unit 10x15. Found out when I had to purchase a new key when I already had a uhall key.

Jeffrey T. | Overall Experience |
Clasificación:

I didn't have roaches when I came in but I had them when I came out. But some people is not as clean as other so expect them when you are sharing the facility with others

jefrey s. | Overall Experience |
Clasificación:

The staff was most accomodating and friendly. Very well managed facility.

Jessica M. | First Impressions |
Clasificación:

Great service

Scott R. | First Impressions |
Clasificación:

so far Very Good experience. !! Alex a was great & Sean was as well !!

JASON W. | Overall Experience |
Clasificación:

My only issue is that I was notified that my card was going to be drafted for an additional month of rent that I vacated and for the staff and no longer needed the storage unit.

Gail M. | First Impressions |
Clasificación:

The helper was very helpful

Thomas A. | First Impressions |
Clasificación:

fantastic

Margaret B. | Overall Experience |
Clasificación:

All employees were kind and very helpful. Shawn Cooper, manager, was awesome! He is a wonderful representative for UHAUL! Will definitely return to this location.

David V. | Overall Experience |
Clasificación:

The two lady work in the side didn't have good customer service check my file about report a lot day block my storage door with a truck and iam notify to the office and corporate she no move the truc

christine m. | Overall Experience |
Clasificación:

There are 2 girls there that impressed me with there work efforts for such a busy location. I was impressed everytime I was there and they were on there shift moving trucks and trailers around.

cidia l. | Overall Experience |
Clasificación:

Honestly my storage unit after moving out had a huge ant pile there was water on some of my plastic tubs I had in there the place was always hot the meter didnt work and I over payed for whole thing

JASON W. | First Impressions |
Clasificación:

Ok

Mary S. | Overall Experience |
Clasificación:

Mr Porter was an excellent example of your company. Kind, helpful, and always ready to assist, he made my moving and storage process run smoothly. He accommodated my disability very well.

Jose L. | Overall Experience |
Clasificación:

It’s turned into a truck rental more then a storage facility. They block the storage area with trucks and containers. There are way better and cleaner storage places in the area then this one.

George M. | Overall Experience |
Clasificación:

Access for vehicle is tighter than I prefer but facilities are otherwise great

Larry m. | Overall Experience |
Clasificación:

The service in the office is great, but you can never talk to them on the telephone. I even asked the answering service to have them call me the day before the pickup, and they did not.

Thomas J. | First Impressions |
Clasificación:

Very helpful.

Richard N. | Overall Experience |
Clasificación:

Everything was great until I got an extra charge because my account was not closed out properly. It was corrected the next day with out a problem.

Amber S. | Overall Experience |
Clasificación:

Good job

Jacques B. | Overall Experience |
Clasificación:

During the recent visits to the facility office, there was a faint musty odor in the office area where the help counter is. Wasn't sure what caused it? Unpleasant. Otherwise, everything fine.

Luis T. | First Impressions |
Clasificación:

Finding storage confusing

Diego D. | First Impressions |
Clasificación:

Everything was right on time everything is wonderful

Chris L. | Overall Experience |
Clasificación:

None at this time.

Richard R. | First Impressions |
Clasificación:

Top notch service!

Christoph G. | First Impressions |
Clasificación:

Andrea was a pleasure to work with she met all my expectations and was very professional

Marcela G. | First Impressions |
Clasificación:

the only thing is that was told when returning the truck i had to log on to return it and i got charged another fee of $25.00 which to me was not fair i was never told about this fee ..

jeffrey g. | Overall Experience |
Clasificación:

Excellent service

Ellen B. | First Impressions |
Clasificación:

Move was uneventful and smooth I am extremely pleased.

Keith P. | First Impressions |
Clasificación:

Very helpful service.

Thomas T. | First Impressions |
Clasificación:

Joe and Alexus where a great help they made getting a storage unit and turning in the trucks a breeze thank you for everything thomas Tortorella

Deckland T. | First Impressions |
Clasificación:

Alexa Was very helpful and made sure I new everything I needed to know.

Caroline C. | First Impressions |
Clasificación:

I am a long-time customer of U-Haul and the service has always been excellent at this facility located at 3626 So US1, Fort Pierce FL. I would especially like to commend, Alexus. She is outstanding!

DOUGLAS O. | First Impressions |
Clasificación:

Great

Danielle C. | Overall Experience |
Clasificación:

We were very satisfied with the experience.

Zelmira F. | First Impressions |
Clasificación:

The service on location was excellent. Your corporate communications regarding my ability to connect with location was Extremely poor. Do you employ third world center to answer the phone????

Gretta G. | Overall Experience |
Clasificación:

Y

Sasha B. | Overall Experience |
Clasificación:

Horrible I will never return they need to get pest control in there immediately flying roaches and much more.. never recommend this place

Tracy B. | First Impressions |
Clasificación:

Anytime we’ve needed to move we’ve always used u-haul. The young lady that helped me yesterday went above and beyond to make sure I got everything I needed. Thank you for great customer service.

Megan T. | First Impressions |
Clasificación:

Excellent customer service, he went above and beyond. Very helpful!

Carolyn M. | Overall Experience |
Clasificación:

Very friendly 😊

Jose R. | Overall Experience |
Clasificación:

Above average.

David B. | Overall Experience |
Clasificación:

MY visit on 3/167 was excellent. But I was there because when I vacated my unit and checked out with a clerk 10 days before, he didn't complete the checkout and billing continued.

Jean Y. | Overall Experience |
Clasificación:

Every staff member I interacted with was helpful and professional. Not once did i worry about the safety of my belongings or my personal safety while there. I recommend this business.

Francisco L. | First Impressions |
Clasificación:

great customer service

Rando M. | First Impressions |
Clasificación:

Great friendly service. I appreciate u-haul hiring veterans.

DEIRDRE K. | Overall Experience |
Clasificación:

Your staff is nasty, you don't spray for bugs, and you SUCK. The GM shouldn't have a job.

Cheryl P. | First Impressions |
Clasificación:

Your staff was very helpful.

DAVID G. | Overall Experience |
Clasificación:

The facility was well kept and security was not an issue. Storage units were sufficient.

MARK B. | First Impressions |
Clasificación:

Haley and Kali Butler are excellent representatives of your company. They are polite, professional and perform their jobs well.

Darril W. | Overall Experience |
Clasificación:

I received premier service the day I checked in for my storage unit, but when I checked out they were slow and not friendly like the manager and the young lady who were attending to me the day arrive

MICHAEL P. | Reservation |
Clasificación:

Thank you for excellent service I would continue doing Business with this company B/C of a n excellent men power and Equipment. Thank you again . Respect. Michael Pitaru.

Patricia F. | Reservation |
Clasificación:

Great service.. very friendly

Darril W. | Reservation |
Clasificación:

The service was excellent

Robert S. | Overall Experience |
Clasificación:

Greg went above and beyond to help us with our UBox

Katherine D. | Overall Experience |
Clasificación:

They made my move to Florida so easy and hassle free. Everyone from the drivers to the staff was amazing. Customer service was really great. Thank you for everything!

Misty D. | Overall Experience |
Clasificación:

Amazing customer service. They allowed me to get my stuff out on a settlement without losing anything. I went through hard times and I’m super grateful. Thank you!!!!

BRADLEY V. | Overall Experience |
Clasificación:

There was a misunderstanding but the general manager went out of his was to make things right. I will be buying another storage unit from them in the near future and appreciate their great service.

JOHN P. | Overall Experience |
Clasificación:

Great place to store your belongings I rented a unit for almost two years and never once did I have a problem with entering the facility nor an issue with any of my belongings being damaged or missing

Jonathan T. | Overall Experience |
Clasificación:

Staff was great and very helpful, but your computer system is over complicated and slow. Checkout took forever!

Gage B. | Overall Experience |
Clasificación:

Roaches in our storage unit turned into roaches in our new house. The staff only said sorry, thanks for letting us know.

Ron J. | Reservation |
Clasificación:

Very honest and up front with us. Thank you.

john m. | Reservation |
Clasificación:

I did not use this facility..I returned the vehicle to Sebastion Fl.

Richard P. | Overall Experience |
Clasificación:

We had no problems with our storage unit. The facility was always secure. If I need another storage unit I would definitely go back to them.

Robert W. | Overall Experience |
Clasificación:

The ratings are high because Greg Butler (GM) resolved a problem with the reservations and relieved the stress of a move. Thanks, Bob

Cecil W. | Overall Experience |
Clasificación:

Gregg was excellent in helping us get a unit. Everyone who helped us during our stay there were very kind, knowledgeable and proficient. We will always stay with Uhaul! Cheers, Buddy

Rachel G. | Overall Experience |
Clasificación:

This location is slow and unorganized. I have had appointments each time but still have waited 30 minutes or longer to be assisted. Storage facility smells badly & main entry doors were never locked.

melissa k. | Reservation |
Clasificación:

Unit not available that I reserved on July 9th. Was not informed at time of reservation or prior to my arrival after I called to verify on the day & was told it was available by corporate c. S.

michael o. | Overall Experience |
Clasificación:

Ineffective staff- they do not know the operating system / client data mgmt system in use at the location. Manager was hostile and argumentative with me regarding a refund due. Lkng frwd to move out

Donna S. | Overall Experience |
Clasificación:

Convenient location

Glen D. | Overall Experience |
Clasificación:

Very impressed with the staff, everyone was very nice.

MICHAEL M. | Overall Experience |
Clasificación:

It was the best u haul store i have ever been in

Vicky H. | Overall Experience |
Clasificación:

all was great, helped with everything I could have needed would highly recommend this facility will always go to u-haul first, top of the line from begining to end. thank you

Barbara B. | Overall Experience |
Clasificación:

The entire staff was excellent very helpful in answering all my questions , regarding any and all disputes as my personal property had mold and items had to be thrown into gatbage and reported claim.

Paula S. | Overall Experience |
Clasificación:

Quick and efficient, Ready to help as needed

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