Comentarios del cliente para U-Haul Moving & Storage of Farmingdale

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Farmingdale

Grado total:

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Carolyn M. en

Grado:

Make sure the customer knows that the gas tank should be checked before leaving the store.

Alan K. en

Grado:

I had to add air to 2 tires.

Davide S. en

Grado:

1.) Truck was not available - but they gave me a larger truck for same price. 2.) Truck was still full of garbage from the last person - it took me a 1/2 hour to clean the truck out. - this cost me an extra days rental plus another day of work because the customer was only available between 3 and 5 pm 3.) There were no Furniture dollies which I had pre-ordered for my rental - and we needed dollies to move the piano - so we had to buy them and move the piano the next day. They discounted the truck the first day, but I had to rent another truck the next day and pay double the miles because I ran out of time on the job and didn't have they dollies that I had pre-ordered.

Wendy B. en

Grado:

El cliente no dejó un comentario.

JOSE S. en

Grado:

El cliente no dejó un comentario.

RICHARD H. en

Grado:

I always use this location; service and equipment is excellent

Dorothy C. en

Grado:

El cliente no dejó un comentario.

christopher G. en

Grado:

El cliente no dejó un comentario.

michael C. en

Grado:

Everything was wonderful with the exception of 2 obvious expectations. This van was brand new, it ha less than 400 miles on it but didn't have a back up camera or a USB port for my phone charger. It did however have two (2) 12v charging ports and you guys conveniently sell the adapter. I just find it odd that a brand new van doesn't have a USB port and a camera as part of the stock amenities. Other than that everything was perfect. I will use you again for sure. Thank you.

Nolvin V. en

Grado:

El cliente no dejó un comentario.

William C. en

Grado:

El cliente no dejó un comentario.

Matthew S. en

Grado:

El cliente no dejó un comentario.

Lynford S. en

Grado:

El cliente no dejó un comentario.

Vedran K. en

Grado:

Cab was dirty, windows were really dirty and my rental was located way in the back of the lot making it a pain in the ass to load from my car - what's the point of your reservation if the truck isn't waiting UP FRONT FOR YOU?

Joseph C. en

Grado:

El cliente no dejó un comentario.

Alberto M. en

Grado:

El cliente no dejó un comentario.

Diane H. en

Grado:

We rent a truck every year for our Parrot EXPO and have never been disappointed. Thank you.

Paula Z. en

Grado:

Smooth drop off, highly recommend !!

Anthony D. en

Grado:

I had alot of changes to the pick up location of my rental. No one seemed to have any accountability of where their equipment was. 5 different locations where supposed to have the equipment and not a single one did.

Ramin Y. en

Grado:

Richard and Jordan were awesome.

fat V. en

Grado:

El cliente no dejó un comentario.

Nico I. en

Grado:

I wasn’t provided with the truck I reserved. Therefor I had to make 2 trips and pay for the extra mileage. Was told by the on site rep Upon returning the truck that he “felt my pain”. Great job U-Haul. Last time.

Robert M. en

Grado:

El cliente no dejó un comentario.

Gracia E. en

Grado:

El cliente no dejó un comentario.

Benjamin H. en

Grado:

Bed of truck was extremely dirty

Timothy K. en

Grado:

El cliente no dejó un comentario.

Theresa O. en

Grado:

Drop the trailer off after hours. Could’ve used a little more outdoor lighting.

manuel C. en

Grado:

El cliente no dejó un comentario.

Iyesha B. en

Grado:

El cliente no dejó un comentario.

Iyesha B. en

Grado:

El cliente no dejó un comentario.

Jeannett C. en

Grado:

Stop trying to rip people off when it comes to the mileage

Bartholomew Z. en

Grado:

Guys were fine but they could look a bit more professional rather than cool.

Michael R. en

Grado:

There was one person taking care of five costumers I wanted 40 minutes bad

Trevor T. en

Grado:

The U-haul rep was rude, and short with me. He handed me the key and left me to search the lot for my truck. It took me some time to find my truck and when I did - it didn't have my hand truck inside. I had to make my way back to the and ask for it. Also my mistake was not checking the gas level on my contract - it claimed 7/8 when it was less than 3/4 a tank. He didn't even check the truck miles or fuel levels.

Tracey D. en

Grado:

El cliente no dejó un comentario.

Paul C. en

Grado:

Nice new clean van. Staff was very helpful.

Ximis S. en

Grado:

El cliente no dejó un comentario.

Joann M. en

Grado:

Everyone was Extremely accommodating we are very pleased

James H. en

Grado:

Return customer. Always pleased with the product.

jorge t. en

Grado:

Excellent customer service, thanks U-Haul

TIA W. en

Grado:

Robert Hairston is a amazing asset to your team very polite and took care of all my needs in a fast and upbeat manner I will definitely be coming back in the future and referring other people

Christopher S. en

Grado:

Very helpful staff.

SHANNON K. en

Grado:

I think if you say 24 hour you should have that and only one axis door Is not feasible because suppose you have storage on the other side so you have to walk in to one door and get out another Danger

HEATHER N. en

Grado:

No complaints, but it would be nice if there was lighting inside the units.