Customer Reviews for U-Haul Moving & Storage of Edison

5,952 comentarios

110 US Hwy 1   Edison, NJ 08817
(Located just north of Open Road Honda)

(732) 572-0040

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(732) 572-0040

110 US Hwy 1
Edison, NJ 08817
(Located just north of Open Road Honda)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

So far so good 👍🏼

Lydia A.  |  Overall Experience 
Clasificación:
5.0

All in place nothing to improve

Rajasekar R. 
Clasificación:
5.0

UHaul representative was excellent. She knew her product, was professional and detailed in connecting the vehicle. She also was quite personable, while professionally completing her job.

William K. 
Clasificación:
3.0

I was very satisfied everything was great

Ellen W. 
Clasificación:
5.0

Very helpful and friendly. Thanks.

Eddie M. 
Clasificación:
5.0

Appreciate you all

ANDREW F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salazar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheldon Y. 
Clasificación:
5.0

I had pleasant experience and the staff was very nice. The location is very convenient, but I still hate route one :)

Colleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robel V. 
Clasificación:
5.0

Great help at the desk when setting up our truck

taylor W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fairleen N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ebenezer A. 
Clasificación:
5.0

Keep on with your good work's and great costumer service they are the best

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reynaldo D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ericka C. 
Clasificación:
4.0

Matt and Erica are great! Very helpful and friendly. Other staff members seem unable/unwilling to process certain transactions and not very helpful or accommodating at all.

Lilia F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Marcelino W. 
Clasificación:
3.0

The staff had so much trouble processing our payment and getting us set up in the computer. You really need better TRAINING at this location. Some folks have trouble operating the computer. . .

Lilia F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

Excellent service!!

tanya A. 
Clasificación:
5.0

This locations staff are always helpful and attentive. This is why I frequent this location above closer ones. I wish I knew the woman's name who always assists me, as she deserves praise.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hani H. 
Clasificación:
5.0

Excellent service. Very welcoming. Very helpful.

Albert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
2.0

This location has lockers that are stacked on top of each other. Which means you'll have to wheel a set of portable metal stairs around to your locker if you have an upper level locker. Not safe if you are moving furniture or heavy items

Myisha H.  |  Overall Experience 
Clasificación:
5.0

Excellent service by staff from pick up in Rocky hill to drop off in Vero Beach Fla~~~ every one was amazing and helpful. Rohnekia was OFF THE CHART! She was wonderful here in Florida!!! Thank you Rohnekia~~~ Excellent customer service and just amazing. Loved her.

Nancy Z. 
Clasificación:
5.0

Superb service from the front desk. Even with an issue (there was a windshield crack noticed right after pickup) there was no hesitation or problem. 10 out of 10!

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary G. 
Clasificación:
5.0

N/a

cesar T. 
Clasificación:
5.0

Very professional, and excellent service 👍

Robel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria N. 
Clasificación:
5.0

Customer service personnel is excellent

THEODORE R. 
Clasificación:
3.0

That vehicle had weird smell. May be previously whi rented did smoking inside.

Monil P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOKHTAR K. 
Clasificación:
5.0

It would be nice if you had e-trak set up on your 10 and 15 foot trucks to tied down equipment.

Luis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashae W. 
Clasificación:
1.0

The female staff on the location is very rude. She argues with the customers and also tells customers to get out from the office without any reasons.

krupeshkumar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hitesh P. 
Clasificación:
5.0

Just a Smile to the customer ☺️

Raymonds Vijay E. 
Clasificación:
1.0

WORSE EXPERANCE I EVER HAD WITH THEM. Go somewhere else they used to be so good n depndable but no more. They hurt us so bad. So reservations are completely pertend. I understand because someone didnt return. Than u dont pertend to take a reservation or u do what u can to get a truck to that dealer. You have peoples lives in your hands. We are oldder both disabled n i almost died from covid last year and GOD is so good that im still here. We were forced to move for health reasons. We reserved a truck. Got help in nj and pa volunteers to help. At the last minute they canciled that truck. Had to take a smaller truck than had to get a second truck further away and rented a suv. Had to make 2 2hour trips each way before we could even unpack. Screwed up the volunteers. Numerous calls to uhal they screwed up drop off lications twice and we almost droped off 1 truck wrong because of them. Was promised a free day on both trucks and extra miles on 1 truck so that really didnt help. Than the second truck i dont think i got the free day and who knows about milage. 1 person from uhal offices when i said so these are pretend resorvations he said WHAT DO YOU WANT ME TO HAVE A CRISTAL BALL. Are you kidding SO SAD WHAT HAPPENED TO UHAL.樂拉. Im so sory uhal i used always trust this company. I will say this most of all the people were nice but long hold times and lots of confusion when they are dealing with peoples lives. Horrible. Have back up plans.

William B. 
Clasificación:
5.0

Everything was good except attitude of the lady at the counter ruined entire pickup experience. No regards for customer and service.

Nishit Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

vishnu J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larkeiya S. 
Clasificación:
1.0

I drove for 12 miles and it costed me 20$ to fill the gas till the fuel Indicator reached the poin they mentioned in the document they provided. When I went and asked them you should've checked before. I was cheated by these people.

JagruthSaiKumar V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William N. 
Clasificación:
5.0

Everything went very well. Timely, customer oriented and very friendly staff

JeanLuc J. 
Clasificación:
3.0

The ubox was not picked up by the scheduled date and was only rescheduled after calling after multiple times for it to be finally picked up.

nica G. 
Clasificación:
5.0

Great service very helpful. On a completely other point, this location was much further that led to believe when I completed rental on line, U-Haul needs to do a better job on the potential pickup locations, I have locations all around me and had to Drive 45 min x 2... and I tried to reach a supervisor in the region, left this person a message and never called me back... not right... this is no reflection on this location, they were great... please be clearer next time ok? thanks

thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY T.  |  Overall Experience 
Clasificación:
5.0

Erica, who took care of me at this location, is a wonderful asset to your company. Knowledgeable, friendly and personable. She made the whole process quick and easy.

Michael S. 
Clasificación:
5.0

Based on my personal experience, nothing else to improve, the young lady that took care of me did an outstanding job explaining me everything, very clearly and politely. ¡Gracias!

Jaime V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yasmine A. 
Clasificación:
1.0

Charged me for bullshit I only drove 10 miles these guys charged me 200 miles cause they fucked up

Arinzechukwu O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHMAD M. 
Clasificación:
5.0

The convex mirror on the driver's side, which is located under the regular mirror, is angled to low. The mirror was not able to be adjusted upward. I found it to be a safety hazard as I could not see if there was a vehicle next to me without bending over to look into the convex mirror.

STEVEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle S. 
Clasificación:
5.0

Excellent experience!

Azeem Edwin S. 
Clasificación:
4.0

Customer service was good

Bruce G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Zsolt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT G. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY B. 
Clasificación:
5.0

Experience was excellent

Steven C. 
Clasificación:
5.0

Truck had front bumper hanging Also truck leaked in the mothers attic area. Wet boxes.

Chester S. 
Clasificación:
2.0

Long wait time in line… need to hire employees for better services. Other than that great employee service explaining everything what I need to know even before I would ask a question.

frank V. 
Clasificación:
3.0

It could've been more cleaner especially with transporting furniture. Customers should be docked for filth n grime.

dwayne W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Humberto D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marva B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
5.0

Great service all the way around

Kwame G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcelo T. 
Clasificación:
5.0

Very nice staff at this facility. Easy pick up of the truck. Great experience.

Heather K. 
Clasificación:
5.0

Great experience. They were punctual and efficient. Their communication was excellent-akways telling me when it was coming or getting picked up and always on time.. No problems at either end with anything. The only concern o would have is if it was very expensive items the security lock was just a padlock. Very easy to get into. Not sure if the pods ever sit anywhere unattended but if so could easily be broken into. I certainly didn't have anything with anything however

Mary D. 
Clasificación:
5.0

The agents are always friendly, gracious, and helpful.

Ana Maria J. 
Clasificación:
5.0

Everything from start to finish was super smooth. This was our first time using uhaul and were very grateful to have done so with this location.

Emily P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

brittani C. 
Clasificación:
1.0

I was informed to not come back and my business was not required at this location.

Karthik T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maximiliano C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooks K. 
Clasificación:
5.0

I have not moved into my unit yet, but I will be there around 9/23/2022.

Andre H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arun M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Krystal L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

No complaints. Everyone was very courteous and professional!!!! Will use this location again!!!😀

Margo E. 
Clasificación:
5.0

I believe that everything is correct.

Juan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie U. 
Clasificación:
5.0

Well Knowledge staff

Feng Y. 
Clasificación:
5.0

Very helpful staff

Phili M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Krystal L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timthy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy M. 
Clasificación:
5.0

Lock supplied did not open.Secondlly the rear door latch didn't close completely. We had to hammer it to close completely and to open also

k P. 
Clasificación:
1.0

Horrible

Krystal L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rayshawn B.  |  Overall Experience 
Clasificación:
4.0

They could not get me setup to use my code. Over and over it filed. I was supplied with another code that worked throughout my stay at the facility. ¡Gracias!

Kevin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tiffany F.  |  First Impressions 
Clasificación:
5.0

Great help.

Kenny V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SALMAN K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

erin jean m.  |  Overall Experience 
Clasificación:
5.0

It’s was good

Shirley B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Yinxi L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Balamurugan C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  Overall Experience 
Clasificación:
5.0

Very happy with quick an convenience also very clean.

Enna A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Huiyi W.  |  Overall Experience 
Clasificación:
1.0

Storage units are not the size that was said it was and the top units are open on top witch means that you have access to the other units and mises or other animals can also come in thru the top.

Werner B.  |  Overall Experience 
Clasificación:
3.0

Hallway sensor controlled light is useless

Vishal K.  |  Overall Experience 
Clasificación:
5.0

Good service, good, facility, and good location. A little dust & debris seemed to drift down from the unit above mine, likely when they were moving, but that is minor.

michael n.  |  Overall Experience 
Clasificación:
4.0

This location had long queue but service professional were helpful

Vishal K.  |  First Impressions 
Clasificación:
5.0

Erica and staff were very professional and took care of all my needs from truck rental to storage rental.

Rhonda L.  |  First Impressions 
Clasificación:
4.0

Lenny and another associate were extremely helpful and went above and beyond to help me. I am not happy to see they didn't notice I moved out until 6/11/19 and charged me for another month - MO 6/4.

JASMINE T.  |  Overall Experience 
Clasificación:
3.0

My u box arrived two days late. How do I get my $50 per day credit as promised?

Andrew F.  |  Overall Experience 
Clasificación:
5.0

I love the service

ketia j.  |  Overall Experience 
Clasificación:
5.0

Fantastic experience with U Haul Edison, partnered with WDT moving & Thomas who were a choice on their website and could not be happier. The movers treated the move as if it was their own. Great team.

Adam S.  |  Overall Experience 
Clasificación:
5.0

Thank you Emily. You are doing a great job. Marc

Marc B.  |  Overall Experience 
Clasificación:
5.0

All of the customer service folks I spoke with were great! My delivery driver was great as well. ¡Gracias!

Julie B.  |  Overall Experience 
Clasificación:
1.0

I selected uhaul to assist me with my move to Clearwater FL was a big mistake My ubox was late by 8 days but one of my ubox was shipped to the wrong city & I had to drive 8 hours to get it Bad service

GILBERTO R.  |  Overall Experience 
Clasificación:
2.0

I was under the impression that storage doors would be steel, not wooden. Also, some the the screws on my unit were loose, even after the attendant fixed it. Did not want to store more items.

Sonia E.  |  Overall Experience 
Clasificación:
4.0

Despite some issues with their 24 hour access,, the staff were helpful and courteous.

Vilas M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Autoalmacenamiento

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  • Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

  • History

    We have an adaptive reuse program to better the environment!

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