Comentarios del cliente para U-Haul Moving & Storage of East Cheyenne

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of East Cheyenne

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Kendrick G. en

Grado:

El cliente no dejó un comentario.

james H. en

Grado:

El cliente no dejó un comentario.

Shilo G. en

Grado:

The lady who helped check me in was amazing

Mark C. en

Grado:

Get a wash bay!

Linda Kay M. en

Grado:

Every person we came into contact with was helpful and friendly.

ROBERT S. en

Grado:

very nice place, friendly staff. they were very helpful.

Timothy T. en

Grado:

El cliente no dejó un comentario.

Joelle L. en

Grado:

Everything was awesome!

Mary Ann W. en

Grado:

The gentleman unhitched the trailer for me with a big smile after our tiring day.

Jerry P. en

Grado:

El cliente no dejó un comentario.

denise H. en

Grado:

Very friendly and helpful staff. Thanks!

Jon Bernard B. en

Grado:

El cliente no dejó un comentario.

David E. en

Grado:

The ladies were wonderful. When the first packer/loader team was a no show, the second team with Leon as the leader were amazing. Your drop off sight was no longer a UHaul site and we found our own. Also your website sent us to the wrong pick up site in Cheyenne at the Lincolnway Site. That wasted ou time.

Robert T. en

Grado:

First and foremost, I have to say this is the most impressive storage/rental establishment that I have ever experienced. The staff was extremely friendly and professional which made the experience tolerable despite the less than stellar computer system glitches that we had to deal with. Your driver license upload is frustrating and useless, especially when my efforts had to be duplicated at the site. In addition, the staff asked questions regarding the application that I had filled out the day before. Why fill out the application if your employees are just going to ask for the same information again? Bottom line, the staff was amazing. Truck was awesome. Computer issues sucked. The smarter we get, the dumber and less efficient we become.

Gwen D. en

Grado:

El cliente no dejó un comentario.

Brandon Ziegler A. en

Grado:

Everything went very smooth. Excellent service

Doris W. en

Grado:

Very professional and fast.

Raymond Carl M. en

Grado:

El cliente no dejó un comentario.

Tim M. en

Grado:

1) Upgrade the trailer interior, floor level, tie-down buckles. I was moving a large tool box, the existing tie-down buckles were minimalistic and thus questionable for the task at hand. 2) Provide a means to lock the trailer tongue to the tow vehicle ball hitch for security purposes. 3) Consider installing a trailer tongue jack, easing the connect/disconnect process.

Richard Wayne E. en

Grado:

Nothing, Sue has it all under control,.

David Royal A. en

Grado:

El cliente no dejó un comentario.

Jeremy P. en

Grado:

I will never use uhaul again because you were rude. You can say no without being rude

John A. en

Grado:

El cliente no dejó un comentario.

Clinton Jacob S. en

Grado:

This place doesn't know how to rent equipment! They say one thing and do the other. Never rent anything from this location!

Jeff H. en

Grado:

El cliente no dejó un comentario.

Gary Edward P. en

Grado:

El cliente no dejó un comentario.

Cole B. en

Grado:

The associated who helped me was extremely helpful & friendly.

Lorelei M. en

Grado:

Service was fast friendly and awesome as isual.

Rosemary N. en

Grado:

El cliente no dejó un comentario.

Danny T. en

Grado:

Good experience overall, but the ramp was short & slightly steep to use.

Cheryl W. en

Grado:

El cliente no dejó un comentario.

Bill B. en

Grado:

Staff were friendly, professional, and extremely helpful.

kenneth G. en

Grado:

El cliente no dejó un comentario.

Tera M. en

Grado:

It took almost an hour to rent a pick up because the person took that long to let someone help him with the computer. They used a drop down list for the city and it changed my last name to Morales. When I returned the pickup it hadn't been corrected.

Barbara Jo F. en

Grado:

El cliente no dejó un comentario.

Terry P. en

Grado:

El cliente no dejó un comentario.

MATT J. en

Grado:

The staff have no clue how to efficiently check in a returned unit. The process took 30 minutes and usually takes less then 5 in my experience at other locations.

eric F. en

Grado:

Again do something with your system

Renee H. en

Grado:

El cliente no dejó un comentario.

SARA D. en

Grado:

El cliente no dejó un comentario.

john C. en

Grado:

El cliente no dejó un comentario.

Holly C. en

Grado:

What I wouldn't recommend is your call center personnel. My entire order was screwed up, my locations were changed, I had to wait over 45 mins to check the truck back in because of a "red" something that was put on my account. I still haven't received my refunded miles. Everything about that experience was a nightmare. I'll use Penske next time - Never had issues with them.

Russell Z. en

Grado:

great personnel.... new store

Will T. en

Grado:

Super nice people. Clean, new facility. Can't say enough good things about these folks.

Iretha Fern B. en

Grado:

Susanne and staff were awesome! I was in need of a storage unit for a friend Monday night and they ALL TOOK GREAT CARE OF ME AND HELPED WITH ANOTHER RENTAL AS WELL AND A TRUCK AND UTILITIES DOLLIE! They help SOOO VERY MUCH! Thanks ALL!

Les W. en

Grado:

El cliente no dejó un comentario.

Kandence E. en

Grado:

El cliente no dejó un comentario.

daniel M. en

Grado:

El cliente no dejó un comentario.

Lena Renee R. en

Grado:

El cliente no dejó un comentario.

alicia H. en

Grado:

I believe her name was Susan. Anyway, she was very personable, and professional. Anything we saw she put a sticker on for damage. Great lady, CLEAN shop!!!!

Richard M. en

Grado:

Thanks to Susie and her assistances. Great team work awesome support

William D. en

Grado:

El cliente no dejó un comentario.

Lindsay M. en

Grado:

I was given a quote over the phone and it turns out it is a lot more and I've already loaded the boxes I didn't mean this weekend and now I have to unload the boxes and figure something else out. I am so beyond upset right now. I don't even know what to do

Jacob W. en

Grado:

This one is great, the service i had to deal with in Laramie was a joke and should be shut down.

Matthew G. en

Grado:

El cliente no dejó un comentario.

Neal M. en

Grado:

El cliente no dejó un comentario.