Comentarios de los clientes para U-Haul Moving & Storage of Dublin

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Dublin

Clasificación general:

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ELAN T.
Clasificación:

The lady at the counter when i returned the van, did a FANTASTIC JOB... Thank you very much!

emil F.
Clasificación:

El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

Qnshasa P. | Overall Experience |
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El cliente no dejó un comentario.

Mark C.
Clasificación:

Fantastic,efficient and most of all friendly service! Picking up the rental trailer took all of 10 minutes 👍

MANJOT G.
Clasificación:

Customer Service could be improved. The young lady at the desk wasn't as helpful as she could have been -a bit of an attitude. Otherwise straight forward transaction in and out.

daleen P.
Clasificación:

El cliente no dejó un comentario.

CARMEN F. | Overall Experience |
Clasificación:

On line move out checkout didn’t work and was frustrating. After several attempts just went inside to do it the old fashioned way

PHILIP D.
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El cliente no dejó un comentario.

Amy M.
Clasificación:

El cliente no dejó un comentario.

Shreehari N.
Clasificación:

Love the service and self check out options. Customer service was really helpful. Thanks

Jennifer C. | First Impressions |
Clasificación:

The staff was very friendly and accomodating.

Alonzo H.
Clasificación:

THe return of the trailer was not handled professionally. The person at the desk asked if WE needed help unhitching it. Isn't that his job? Then he couldn't unhitch it without our help!...so he needed OUR help? Thinking that for a four wheel trailer, there should be a second employee available so the customer doesn't have to do the lifting. If my husband hadn't been there to do it, we'd still be dragging around a trailer three days later!

Matthew O.
Clasificación:

El cliente no dejó un comentario.

Belassar S.
Clasificación:

El cliente no dejó un comentario.

SANDRA M.
Clasificación:

El cliente no dejó un comentario.

Sharon V.
Clasificación:

El cliente no dejó un comentario.

THOMAS B.
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El cliente no dejó un comentario.

Dexter L.
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El cliente no dejó un comentario.

Mark D.
Clasificación:

Always great to rent from you guys. I recommend you to people looking to rent moving equipment and trucks.

HARVEY W.
Clasificación:

Customer service was outstanding, friendly and helpful.

Reynaldo R.
Clasificación:

El cliente no dejó un comentario.

STEPHEN G.
Clasificación:

El cliente no dejó un comentario.

JUSTIN Y.
Clasificación:

N/a.

Adrian T.
Clasificación:

I didn't get his name. But he was extremely friendly and professional. We chatted a bit about my last name's origin. His wife is from a nearby country. I really missed that kind of interaction amid a stressful time.

NEVILLE G.
Clasificación:

Being charged an extra day when the unit was returned on time but the person doing the paperwork after the fact.

DAVE M.
Clasificación:

El cliente no dejó un comentario.

Ning L.
Clasificación:

El cliente no dejó un comentario.

REX W.
Clasificación:

El cliente no dejó un comentario.

George R.
Clasificación:

Very satisfied

PHILIP S.
Clasificación:

El cliente no dejó un comentario.

Brandon M.
Clasificación:

El cliente no dejó un comentario.

Elizabeth M.
Clasificación:

El cliente no dejó un comentario.

SILVANA R.
Clasificación:

Excellent customer service. I recommend Dublin U-Haul.

Reynaldo R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JAMES W.
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El cliente no dejó un comentario.

Va L. | First Impressions |
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El cliente no dejó un comentario.

Rick L. | Overall Experience |
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Greg and his team were very professional, cordial and helpful!

Marc C.
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El cliente no dejó un comentario.

ROBERT W.
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El cliente no dejó un comentario.

JOHN K.
Clasificación:

El cliente no dejó un comentario.

NAIM H.
Clasificación:

El cliente no dejó un comentario.

Clarence P.
Clasificación:

Good experience...

Wayne G. | Overall Experience |
Clasificación:

The storage unit was fine. The staff were good and above average. But the access hours were a bit restricting.

EVA H. | Overall Experience |
Clasificación:

I’ve had this storage unit for 9 years. Always felt safe and secure. The prices seem to go up every year so I finally made the move to empty the unit. You made me realize I can buy all new holiday decorations and camping equipment each year for less than storing them. Thank you.

Angelica H.
Clasificación:

El cliente no dejó un comentario.

EMAD G.
Clasificación:

The truck was really old (mileage of 94k) and was very difficult to drive.

Richard L.
Clasificación:

I have been doing business with U-Haul Dublin for twenty years..Greg Ordonez and his team are very professional, courteous, dependable and enthusiastic! It was a great pleasure working with all of them. THANK YOU!!!

Jennifer G.
Clasificación:

Both people who checked us in and out were helpful.

Adam M.
Clasificación:

Price per mile is a bit high

EKE K.
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El cliente no dejó un comentario.

SHANE M.
Clasificación:

The check my equipment in wrong but fixed it right away.

DAVID V.
Clasificación:

friendly and professional Staff. Highly Recomended

JIMMY RAY R.
Clasificación:

Do not rent something to someone else who already made a reservation. I had to pick up from the Dublin location due to some one in Oakland letting my reservation go. Causing me to drive an additional 20 miles out of my way wasting my time

Amanda S. | First Impressions |
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El cliente no dejó un comentario.

DONALD H.
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El cliente no dejó un comentario.

Janet M.
Clasificación:

I love renting trailers and trucks from this lication

EMMILIE R. | Overall Experience |
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El cliente no dejó un comentario.

Melanie C.
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El cliente no dejó un comentario.

DENNIS D.
Clasificación:

Very helpful staff on site.... reservation staff did an excellent job w my needs

CHARLES H.
Clasificación:

El cliente no dejó un comentario.

Donald F.
Clasificación:

Easy to do online

Christopher R.
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El cliente no dejó un comentario.

Anthony P.
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El cliente no dejó un comentario.

MIke R.
Clasificación:

Proactively managed my reservation when my desired equipment wasn't available, substituting something else that worked better for less money.

Jeff K.
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The gentlemen that helped me after I dropped the off, was so fast, efficient and kind, I truly appreciated his help.

NICOLAS H.
Clasificación:

El cliente no dejó un comentario.

David W.
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El cliente no dejó un comentario.

Marcus W.
Clasificación:

Everyone at this facility is very friendly and helpful. I've rented various things here and every time is an absolute pleasure! 5 stars for this place!!

Craig L.
Clasificación:

Rented a pick-up truck today which was clean and ran very well. It was perfect for the moving job I had to do. The clerk who helped me, Amy, was great.

Amanda P.
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El cliente no dejó un comentario.

Mark S.
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El cliente no dejó un comentario.

CHRISTINA L.
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El cliente no dejó un comentario.

Jerry W.
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El cliente no dejó un comentario.

Dale M.
Clasificación:

El cliente no dejó un comentario.

JAMES G.
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El cliente no dejó un comentario.

David R.
Clasificación:

Very clean and efficient

JUNE A.
Clasificación:

Great service, almost no waiting time in the line.

KYLA O.
Clasificación:

Friendly staff and pretty smooth process. Please leave the door & windows open for air flow during covid.

amy H.
Clasificación:

super easy check out and check in thanks team

CATHERINE S.
Clasificación:

El cliente no dejó un comentario.

SCOTT H.
Clasificación:

Not a big deal but I've found on your motorcycle trailers the ones with the bigger wheels and tires seem to tow better than the smaller wheels.

ANDREW B.
Clasificación:

Location should call ahead of time if the truck isn't returned yet. I drove 2 hours to a different city to pick up truck and it wasn't there. We eventually got a truck at a different location.

DAVID M.
Clasificación:

Sense of urgency was on the low side both on check in and return. Overall is wasn't painful, but as a business owner I call what I see.

choongman K.
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El cliente no dejó un comentario.

Steven H. | Overall Experience |
Clasificación:

Very professional service. Courteous staff and managers.

Tim M. | First Impressions |
Clasificación:

I would like to get a gate remote.

Jeffrey B.
Clasificación:

El cliente no dejó un comentario.

DENNIS T.
Clasificación:

El cliente no dejó un comentario.

Ricky G.
Clasificación:

El cliente no dejó un comentario.

yoga retreat c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

PATRICK S.
Clasificación:

Had the equipment I needed. Had to wait for someone to hookup the trailer. Would have thought that it would have been prompt considering I was the only one there.

Lemar P.
Clasificación:

El cliente no dejó un comentario.

NORMAN L.
Clasificación:

El cliente no dejó un comentario.

ELIOT S.
Clasificación:

Jacob was great. Very helpful and he answered all of my questions that I asked and he gave me the confidence that I was in good hands. The whole process took me about 5 min. in and 2 min. out Thank You! I have already recommend you to a few people already.

Guillermo A R.
Clasificación:

El cliente no dejó un comentario.

Jean-Francois C.
Clasificación:

El cliente no dejó un comentario.

Marian H.
Clasificación:

Friendly, helpful, courteous

AMY W.
Clasificación:

El cliente no dejó un comentario.

SAIRAM M.
Clasificación:

The U-Haul Vehicle itself seemed to be NOT very safe when driving and seemed as if it was NOT well maintained, both in terms of vehicle maintenance as explained as well as interiors as detailed below. The steering wheel was like pretty wobbling and when driving at 60 m/hr, I had to bring in all my 25+ yrs of experience to ensure the vehicle was not drifting away from its driving lane when a truck was crossing the vehicle who was driving at the normal 65 m/hr. Considering U-Haul vehicles are pretty much used for lots of movement, I was at the least expecting hand sanitizers, napkins etc loaded in the vehicle during these difficult times of ongoing COVID-19.

Jeffrey S.
Clasificación:

Quick in and out. No hassles.

Dave B.
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El cliente no dejó un comentario.

SARAVANAN M.
Clasificación:

Great service.

DANIKA L.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

El cliente no dejó un comentario.

Kai Chieh Kenny C.
Clasificación:

El cliente no dejó un comentario.

PRADEEP B.
Clasificación:

We are 5 mins late and the staff (man) still there and not ready to help with manual drop off. So tried self drop off. The self drop off doesn't work, we tried with browser and uhaul app and both didn't work to find the location (location service is already on). Luckily another staff (girl) who going back home told to dropoff key and she took care of the drop off process the next day. You should fix self drop off system.

ANAS A.
Clasificación:

Thanks

Edgar G.
Clasificación:

Greg was great and very professional. Overall check-in and check-out processes are fast and efficient.

FREDERICK K.
Clasificación:

U-haul royally screwed us over. I will be posting detailed reviews if a concession is not made to accommodate being forced to drive an extra 1300 miles to make 2 trips instead of one. The gas alone was hundreds of dollars and we did everything correct when booking only to have a bait and switch the morning of our move. Our hands were tied and u-haul took full advantage of us. I know customer service and this was deplorable. Please call me to fix it.

Catherine C.
Clasificación:

Greg and all the staff at the Dublin UHaul were helpful, professional and very courteous. We have rented there before and will continue to rent from this location in the future.

MIGUEL A.
Clasificación:

El cliente no dejó un comentario.

Jesse Y.
Clasificación:

Extremely friendly and helpful staff. Vehicles have always been very clean and tidy (rented from them about 5 times)

Angeli A. | First Impressions |
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Thank you for being so accommodating!

Tim T. | Overall Experience |
Clasificación:

Two issues where I had to change to a different storage unit when the one I reserved was overrun by ants. When the employee made the change she accidentally moved me out of my other storage unit. It was a good thing I discovered the mistake as U-Haul probably would have cut my lock and then sold my possessions :-( Overall the experience was good other than what I just described.

Steven H. | First Impressions |
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El cliente no dejó un comentario.

Sachiko Y. | Overall Experience |
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El cliente no dejó un comentario.

Vic L. | Overall Experience |
Clasificación:

Great staff

Tom H. | Overall Experience |
Clasificación:

Overall a good experience with Dublin U-Haul!

GINA T. | Overall Experience |
Clasificación:

The storage unit was just what i needed! It served the purpose for a safe contained space while i needed it. Staff were almost always there at the counter to help customers, which is to say I rarely had to wait for service. When I did have to wait for a staff person to return to the counter, it usually wasn't for very long. The younger staff are not friendly, but they do their job. The older staff are pleasant and friendly and i always felt like i was getting better service when the staff were kind, gentle and pleasant.

Vic L. | First Impressions |
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El cliente no dejó un comentario.

Holly A. | Overall Experience |
Clasificación:

Greg and His Team Have Always Gone Above and Beyond for Me and My Family.

Tiffany L. | Overall Experience |
Clasificación:

I would have rated this 5 stars but wasn't informed of how to properly move out of my unit. I told the Uhaul employee in person that I was moving out of my storage unit on the 7th when I rented a truck to do so. I asked if he could cancel my reservation of the unit and if I needed to do anything else. I was told no. The next day my bank account was charged for the unit and I had to submit a cancellation through the website. I wasn't told that I would need to take further steps else be charged for the unit and so I am very unhappy and will be filling a claim with my bank for the return of my $114.

Mona B. | Overall Experience |
Clasificación:

My personal information was entered into the system incorrectly and I never received a bill - instead a late notice was mailed to my friend which was annoying and embarrassing. There is not much light in the interior storage facilities. Every time I tried to call no one answered the phone.

Donna D. | Overall Experience |
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El cliente no dejó un comentario.

Elyas R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

kathy G. | Overall Experience |
Clasificación:

The price of the unit was much higher than my past experience with other places. I had a unit in Pleasanton twice as big for $10 less than what I was paying here.

Heidi Z. | Overall Experience |
Clasificación:

I tried to contact manager (via phone - no answer - and email) to inform of move out date as our billing date is close to same day.....instead of a response, I got a receipt for the billing which was ONE DAY in to the new charges BEFORE they were actually due....I feel entitled to a refund!! Unit was empty in two days DUE TO THIS LOCATION NOT HAVING THE ACCESS HOURS THEY HAD WHEN WE MOVED IN!! ACCESS HOURS ARE STATED TO BE UNTIL.10:00 PM - EVEN CORPORATE SAID THIS...YET 7 PM WHEN OFFICE CLOSES - ACCESS ENDS. This has inconvenienced me on more than one visit to my unit. Not sure what happened because the place was cool when we got in....Nov. 2019.... .

Sasha S. | Overall Experience |
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El cliente no dejó un comentario.

Kent S. | Overall Experience |
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Although maintenance was good, I did note the right side lower guide on door needed attention and repeat it now for emphasis. Thank you again, Kent.

LLOYD C. | Overall Experience |
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El cliente no dejó un comentario.

Jina S. | First Impressions |
Clasificación:

Best facility I have been 2

Mauricio D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

WANDIE G. | Overall Experience |
Clasificación:

I cannot praise the Dublin facility enough. Greg, the manager, is a lifesaver. When the Oakland Uhaul storage facility flooded, he and his team moved my belongings to the Dublin facility while I was traveling for work. Excellent professionalism!!

JENNIFER L. | Overall Experience |
Clasificación:

We enjoyed renting here. The staff and manager are amazing people and provide greaf customer service.

Matt S. | First Impressions |
Clasificación:

I rented a cargo trailer that was recommended, but ended up being too small. So had to order another trailer last night at 7pm. I had to leave my UHaul out on the street when the store closed, to hook up another trailer. Rented a 10x10, but you all close access to the gates and storage too early (7pm), so I had to rent at Oublic Storage (who has access until 9pm). Brought the open air trailer back at 10pm (3 hours later), but couldn’t easy return it, as the clerk apparently never checked the unit in. Then I had to wait on the phone in a woman who was trying to fix it. I had to send pics. Then I had to buy a hydraulic jack so I could lift my full cargo trailer back on my truck at 11pm.

GLEN S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jose V. | First Impressions |
Clasificación:

I felt very welcome! Staff was awesome! Service was superb!

George A. | Overall Experience |
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Greg, worked with us during our time there and grateful for his help to clarify all the issues. Very convenient location, clean, and friendly, helpful service.

R Harris G. | Online Move In |
Clasificación:

Overall, this experience was great in theory, but poor in execution. Our unit was supposed to be ready to go with a lock inside, but when we arrived, the unit had a padlock on it. We had to drive back out the entrance and go inside the store (which we were trying to avoid due to COVID) to finally track down someone who could come unlock it. This was after I'd tried calling only to have the line hang up. The guy unlocked the unit while we were still unloading stuff so we didn't get a chance to make sure there was a lock inside before he took off. Sure enough, there wasn't a lock, so we had to make a second trip back up to the front and into the store, where this time there was a long line of people (again, trying to socially distance here), to ask for the lock. All in all, I can't complain too much - it was free with the truck rental. But for something that was advertised as effortless, this took a ton of time and social interaction we just weren't prepared for.

Lisa D. | Overall Experience |
Clasificación:

Greg Ordonez was absolutely wonderful. He was very helpful from the very beginning to the very end. He got me two storage units right away when I needed storage. He was very helpful when the movers I hired, Uhaul-IHaul, screwed me over. I can’t say enough good things about Greg’s service, he is very efficient and extremely caring especially with the pandemic that we are going through. We need more workers like him. Thank you Greg!

regnial a. | First Impressions |
Clasificación:

Greg Ordonez exemplified excellent customer service solutioning my case.

Dylan P. | First Impressions |
Clasificación:

I reserved a 10x20 unit and a 10x10 unit. I was delayed in my return of the 26’ Truck and checking into the storage unit due to protest. I called the service center and sent messages daily to inform them of my progress and when I expected to arrive to the storage unit. When I did arrive and attempted to check into the storage unit, I was told I had no reservation and they didn’t even have a unit in that size available for me. I was able to pull up my emails showing my reservations, but it didn’t matter because they had already rented it out. I chose this storage location because I had 12’ kayaks with me, and I needed the 20’ storage unit. The store did offer me 2 10x10 units instead. But it was less than ideal and I had to purchase a 3rd unit as well because I had to store my kayaks in the unit at a less than ideal angle do to the small size of the unit. I plan on contacting customer service at a soon and discussing the cost of a 3 10x10 units vs the cost of a 10x20 unit. The people working in the store were courteous and helpful, and I don’t think that it was there fault. I’m not sure where the issue was, but it made it an extremely unpleasant experience. In the future I can’t say for certain that I will use UHaul storage again.

jose a. | First Impressions |
Clasificación:

I had reserved a unit of my liking, come to find out they didn’t had my reservation. I also rented a truck but they didn’t have it when I arrived. ( they ended up giving me a bigger one at same rate) but the fact that I had to wait when I had done the online reservation plus I had to go home and try to find a unit that I could used to no success I ended up renting one there indoors which made my moved a lot harder plus delayed my whole day.

Jesus M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John M. | First Impressions |
Clasificación:

Edward is the most welcoming and caring employee we have ever met. You are very fortunate to have him. He truly goes above and beyond! 5 stars! We will always recommend this location and let everyone know how wonderful it is. Thank you Edward!

John M. | Overall Experience |
Clasificación:

Edward is very knowledgeable and helpful. We have never received such wonderful customer service. We will be back and are so thankful we found this wonderful place for our Uhaul truck rental and/or storage. Thank you Edward for caring!

Daniel S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kenneth w. | First Impressions |
Clasificación:

Nice friendly staff. However, they are working on correcting a rodent problem in some of the units.

Wilford K. | Overall Experience |
Clasificación:

excellent service and very courteous employees

Virginia D. | Overall Experience |
Clasificación:

All the employees were super helpful, nice and efficient!

Carol P. | Overall Experience |
Clasificación:

I would definitely use this facility again. Staff is very polite and friendly. Units were clean and safe.

DANIEL R. | Overall Experience |
Clasificación:

In the 30 years, yes 30, I rented a space there I had no problems with either the security or the cleanliness of the storage space. My reason for leaving - I moved out of the area. Thanks.

ERIC K. | Overall Experience |
Clasificación:

A big thank you to Greg and his team. They were always helpful.

Lisa F. | First Impressions |
Clasificación:

I forgot my keys to my lock when getting a new storage space. They were nice and left their lock on until I could bring my set. Perfect! Very helpful, explained everything, and nice.

stevie W. | Overall Experience |
Clasificación:

Thank you!

Carol P. | First Impressions |
Clasificación:

Truck ran smooth, no problems. Customer service at Florida pick up and California drop off were A++. Thank you for your great service! Happy Holidays!

Robert E. | Overall Experience |
Clasificación:

I always enjoy renting from Uhaul and this location especially.

Faten t. | Overall Experience |
Clasificación:

U Haul employee called me 7:30 AM the morning of my move to tell me that my reserved truck is NOT available. And I have to go to U Haul Livermore to pick up different truck. It was inconvenience.

Christie S. | Overall Experience |
Clasificación:

It's has been a couple of years since I have experienced Superior customer service! I would like to thank Edwardo Montalvo and his staff for accommodating me and Storage c137. Thank you!

JON G. | Overall Experience |
Clasificación:

Having my storage at U-Haul in Dublin has been great for the last five years. The place is clean, well kept, well lit and the climate control in the units always worked properly.

Wilford K. | First Impressions |
Clasificación:

contacted the facility and found they had what I needed. went to facility and was handled with the utmost professionalism. I highly recommend this u-haul facility. will use them again

Terry G. | Overall Experience |
Clasificación:

Not enough staff at times and wait time to be served was excessive and staff was over burdened but always pleasant

Sakura F. | First Impressions |
Clasificación:

Excellent and quick customer service. Thank you Caileigh.

Steven M. | First Impressions |
Clasificación:

I unloaded my car from the tow but received a $10 charge.

Anthony P. | Overall Experience |
Clasificación:

i have used this store many times in the past . The staff and the owner have always been very helpful and kind to me

Darrius H. | Overall Experience |
Clasificación:

Great place

william m. | First Impressions |
Clasificación:

Was helped immediately and was quickly able to complete contract for RV space.. All questions were answered and the U Haul employee even walked me out to see the site.. Great experience..

arturo t. | First Impressions |
Clasificación:

Great service, friendly staff!

LARRY H. | Overall Experience |
Clasificación:

I have been a storage unit customer for over 15 years and recently closed my account because I moved out of the area. I recommend the Dublin U-Haul Moving and Storage.

Debbie K. | First Impressions |
Clasificación:

Fabulous service and prices.

DAVID J. | Overall Experience |
Clasificación:

Shortly after moving into Uhaul Dublin, my perfectly clean items were covered in a powdery gray dust that just grew and grew. It was so bad, I had to wear a mask to move out. Filthy health hazard.

Leo S. | Overall Experience |
Clasificación:

Staff was excellent

SRIKANTH S. | First Impressions |
Clasificación:

Great customer service from Edward, looking forward to a pleasant experience.

Mariko L. | First Impressions |
Clasificación:

I felt they did what they could to accommodate my needs.

Careem C. | Overall Experience |
Clasificación:

Nice place. What can I say.

JAN D. | Overall Experience |
Clasificación:

No comments at this time.

Rich B. | First Impressions |
Clasificación:

Great people! Great service!

LISA W. | Overall Experience |
Clasificación:

Was fine until I had trouble and paid my storage, I received an email that my payment was due on the 21st and find out that you closed my storage on the 23rd evenafter I call on Friday to schedule

emily c. | First Impressions |
Clasificación:

Walked in and in 15min I had a storage unit and ready to move in....thank you! Great service !

Munira M. | Overall Experience |
Clasificación:

Very satisfied with the service Thanks

RICHARD M. | Overall Experience |
Clasificación:

The Scarlett Court U-Haul location has helped from storage to truck rental for many years. Every crew member is customer-oriented and professional.

Suzanne C. | Overall Experience |
Clasificación:

You can only access your storage unit during operating hours. It needs to be extended at night.

Jose M. | Overall Experience |
Clasificación:

If you go to this U-Haul, make sure you go between 0700 to 1300, there you will find Greg Ordonez, he is absolutely and awesome guy with "GREAT" customer service.

Rahul M. | Overall Experience |
Clasificación:

Great service.

Munira M. | First Impressions |
Clasificación:

Very happy with the service. Easy, simple and fast. Thanks

Sherri G. | Overall Experience |
Clasificación:

Everyone was so kind and friendly to me starting from Fresno To Dublin and I will be using uhaul every time I need to move And storage my thing thank you so kindly

margarrette a. | Overall Experience |
Clasificación:

Amazing staff and very clean facility

daniel c. | Overall Experience |
Clasificación:

The location was convenient! The door was troublesome in the beginning. The hours are not the best, but once we get use to it, it’s fine.

Khaled G. | First Impressions |
Clasificación:

The only little thing need to mention to Customers renting equipments or trucks “ whether any of the drop-off branches has storage facilities” In case the need to put things in storage .

JEFFREY S. | Overall Experience |
Clasificación:

Greg Ordonez always takes care of me and exceeds my expectations.

William E. | Overall Experience |
Clasificación:

Overall, very impressed with the friendliness and helpfulness of the staff and facilities are clean and well maintained.

Kelton S. | Overall Experience |
Clasificación:

From the moment I got a unit my roll up door was broken. It opened and closed but it was a struggle. Once it finally stopped working uhaul staff forced it closed. This interaction occurred 2x b4 Ileft

Jessica P. | Overall Experience |
Clasificación:

Excellent. Manager Greg was kind and helpful. My move was a bit chaotic but they took the time to work on a solution that left me smiling. Jessica

Abhishek S. | Reservation |
Clasificación:

It has been a great experience so far.

Marc Z. | Reservation |
Clasificación:

Overall positive experience, but the associate could have been a bit more detailed in explaining the instructions/process/rules/restrictions for renting a storage unit.

lavonne b. | Overall Experience |
Clasificación:

Staff is kind and helpful. I will miss seeing their smiling faces. Sweethearts 😊

Jessica P. | Reservation |
Clasificación:

I had an initial problem and was upset but the next day the manager personally called me and took care of everything. Excellent customer service. I HIGHLY recommend Dublin Uhaul. -Jessica P

Nicolas S. | Reservation |
Clasificación:

Awesome work

POCHUN H. | Overall Experience |
Clasificación:

Very fast and friendly staffs helped me to arrange the truck and to close the storage.

Ashlyn T. | Reservation |
Clasificación:

Fantastic service! Above and beyond at every turn, too easy of an experience. These guys are the best!

NICOLAS P. | Overall Experience |
Clasificación:

I would continue the service if I had a need for it

lavonne b. | Overall Experience |
Clasificación:

Thank you

Brandon H. | Reservation |
Clasificación:

Service was straightforward and helpful. Pricing was reasonable.

Derek C. | Overall Experience |
Clasificación:

Highly recommend this place.

Derek C. | Reservation |
Clasificación:

Everyone was extremely helpful with my move!

Theresa K. | Overall Experience |
Clasificación:

Greg and his staff were wonderful to work with on a multi storage unit consolidation.

jacob r. | Reservation |
Clasificación:

I called uHaul, needed ONLY a truck IN Hollywood going TO San Diego. Phone agent FORCE booked storage in DUBLIN?! 1. I do NOT need storage. 2. I’m FAR from Dublin!! Moving even further! Worst agent.

Todd R. | Overall Experience |
Clasificación:

Some of the staff are unhelpful when we asked questions about reservations. No explanations were offered. Binary answers do not count as an answer to a question. You have to ask for the manager.

Colleen C. | Overall Experience |
Clasificación:

The staff was always very friendly and helpful.

Adam H. | Overall Experience |
Clasificación:

The staff at this facility was incredibly helpful and friendly. Eric, in particular, went above and beyond to help us. Evan and the rest of the staff were great too. Thank you!

cathy i. | Overall Experience |
Clasificación:

Jesus and team were all very accommodating and professional. Great service.

lars h. | Overall Experience |
Clasificación:

Excellent facility but too pricey !

Robert E. | Overall Experience |
Clasificación:

Great service, nice folks.

KERRY B. | Overall Experience |
Clasificación:

Poor security, significant trash, boxes, old furniture strewn throughout facility.

Jan B. | Overall Experience |
Clasificación:

Great bunch of people work at this location. Everyone I dealt with was very professional and friendly.

hannah l. | Overall Experience |
Clasificación:

Great customer service and safe storage!!!

Michael N. | Overall Experience |
Clasificación:

I had two U-Boxes moved from Atlanta, GA to this location in Dublin, CA and the service at Dublin was excellent. -Mike

Tammy J. | Overall Experience |
Clasificación:

Wish we could access our units past business hours.

erwin l. | Overall Experience |
Clasificación:

Really enjoyed the service at this U haul!

DWAYNE R. | Overall Experience |
Clasificación:

During our time with Uhaul Daniel was such a great help answering questions and checking in to make sure that we were happy. The only reason we left is that we needed a larger unit for storing.

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