Customer Reviews for U-Haul Moving & Storage of Downtown Mesa

5,915 comentarios

447 W Broadway   Mesa, AZ 85210
(@ Country Club)

(480) 733-7815

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(480) 733-7815

447 W Broadway
Mesa, AZ 85210
(@ Country Club)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Staff was rude and the tire straps on the trailer did not work! They tightened and then would loosen up and fall off within a few minutes of driving. The levers were rusted out. We had to stop multiple times on the trip to readjust.

Jennifer G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason J. 
Clasificación:
5.0

Better instruction on loading and unloading car.

Michael G. 
Clasificación:
4.0

I had a hard time with returning. Truck thru the app.I couldn't upload but did but wrong photos

Melanie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

I needed my hitch ball flipped over, and they were unable to get it loose, so they just gave me a new ball and receiver.

WILLIAM S. 
Clasificación:
5.0

Excellent all around. Thank you!

Cheree F. 
Clasificación:
5.0

Staff was very welcoming and knowledgeable.

Eric T. 
Clasificación:
5.0

Still waiting on a $4.38 credit for a return on a rope that I did not need. After waiting for 20 minutes I gave up. Turned in the rope and ask that once they figure out how to do a credit to please send me a receipt. No receipt as of yet. I will have to notify my Credit Card company to dispute the charge. Your system is not very user friendly for your employees. Sad to see getting a bad review over $4.38 credit.

Frederick M. 
Clasificación:
5.0

The staff were great. But uhaul as a service is awful and we probably won't be using it again.

hailey R. 
Clasificación:
5.0

They did a great job keep up good attitude

SHAWN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric A. 
Clasificación:
4.0

El cliente no dejó un comentario.

jeff S. 
Clasificación:
5.0

No improvement, great service

VINCENT C. 
Clasificación:
5.0

Gentleman that assisted me was very helpful, service was genuinely good. Thanks again.

Dylan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AldoVisnu R. 
Clasificación:
5.0

The employees were very friendly and helpful. I had very good service.

Ramona E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie P. 
Clasificación:
5.0

Byron was incredible...he is definitely an asset to your company. He is kind, proficient and professional. Byron made what was to be a long day of moving just a little easier. .THANK YOU BYRON

Renee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

The guys at the store were helpful, and courteous.

Paula S. 
Clasificación:
4.0

Just wanted to compliment Mike. Not only was he helpful but had a positive attitude at pick up and drop off. It's so appreciated to come across people like that in times of stressful moving. Absolutely, positively, great job Mike.

YEMAYA P. 
Clasificación:
5.0

They knew their uhauls and hook ups, fast and helpful

Charmaine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C. 
Clasificación:
5.0

Everything was great! Pickup and drop off were super fast and easy!

Cristina V. 
Clasificación:
5.0

Fix the ac in the van I rented

Michael D. 
Clasificación:
5.0

Service was great, I would just review the contract with the customer before he or she leaves the store.

Joe G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

Quick, convenient, easy service - product did the job/large truck easier to drive than initially thought. Return was seamless and paid less than estimated.

JONANTHONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus V. 
Clasificación:
4.0

Very quick and efficient.

Cody G. 
Clasificación:
1.0

The truck smells horrible and the representative couldn't tell me why I was charged 30+ more dollars. I didn't go over the miles and I turned the truck in on time. Therefore I would not recommend to anyone. Horrible experience and I was double charged insurance on the truck rental when that's no what i initially signed up for.

Ivette V. 
Clasificación:
4.0

El cliente no dejó un comentario.

hazel E. 
Clasificación:
5.0

Excelente services

norma R. 
Clasificación:
5.0

I love this location an have used it in the past!!!!

renee O. 
Clasificación:
5.0

Guys working at the shop.were really nice and helpful since I was having issues with the mobile pick up.

Dominique A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demarcos W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerney C. 
Clasificación:
5.0

Overall, very easy and quick.

GEORGE S. 
Clasificación:
1.0

They screw me for high bill , they don't answer in phone ,unfortunately i wont recommend this place

REDOUANE R. 
Clasificación:
5.0

Great staff that works there, very friendly.

Daniel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angie A. 
Clasificación:
5.0

No Problems Great Staff all went good and easy

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean T. 
Clasificación:
5.0

Very nice place. and everyone was plesant. peyton was super helpful

Cynthia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam O. 
Clasificación:
5.0

Nothing. All is good.

Gabriel N. 
Clasificación:
1.0

I was told I would get a free month of storage but when I went to check in I was told that's not longer valid in that region. I also requested indoor air conditioned storage but you gave me one outside. I loaded my stuff anyhow because it too hot. I'm pissed at uhaul.

Nick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
1.0

I was charged 200 while I used less miles than I paid for and I brought the tank bank fuller than it was.

Darrick G. 
Clasificación:
5.0

Staff were super courteous and efficient.

jaime H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
3.0

Have more one-way trucks available, instead of having to drop the truck off at the pick-up location. An extra 25 miles for what???. We are in an inflation with gas prices close to $6.00, why not make all ur trucks available for one-way in town!!

Domonick S. 
Clasificación:
5.0

Very good service for my one-day local rental of a 26-ft. truck. I made the reservation online, which make for a very quick rental checkout. The staff kind, professional, and ready for business at 7 AM. It appeared they were doing a great job of managing operations from a fairly tight corner lot. There appears to be a lot of paved area around the location. One might consider expanding this location to provide more room for customer and rental fleet parking.

Tim R. 
Clasificación:
5.0

The guys there are great and are very helpful, ki d,respectful and treat their customers with dignity.

ORNECTA S. 
Clasificación:
5.0

Service was excellent.

Gary C. 
Clasificación:
3.0

Your staff is rude When I returned truck was not able to engage in simple conversation and answer questions. As a result I was billed extra it appears

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josephine D. 
Clasificación:
5.0

Smooth smooth smooth, which is exactly what a moving experience should be.

Chad A. 
Clasificación:
5.0

you,re doing fine by me.

Menaris W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Uloko A. 
Clasificación:
5.0

Continue great customer service!!! Thanks for making me feel like I was a priority to your company

Kemry H. 
Clasificación:
4.0

Cleanest and best well maintained equipment. Truck had 78k miles but the condition felt like it had a small fraction of that. AND the speediest return I've ever had….and I've rented moving vehicles MANY times in my 60+ years….and I rarely leave reviews in general, but this group deserved it as opposed to the constant 5 stars, everybody gets a trophy mentality these days.

Matthew E. 
Clasificación:
4.0

The tires on the trailer were very worn and I wasn't sure they would make the journey.

Richard J. 
Clasificación:
5.0

Thanks for making our move easy and for the friendly customer service

Charles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

Great and friendly service

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Creighton S. 
Clasificación:
4.0

The truck ran good but was disappointed that they gave me one that was all scratched up since I got the premium insurance package but the trip was good

Lloyd S. 
Clasificación:
5.0

Air conditioning switched from hot and cold air It's over 100degrees outside

Karen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk L. 
Clasificación:
5.0

El cliente no dejó un comentario.

sam K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Trevor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel A. 
Clasificación:
2.0

The inside of the truck smelled like cigarettes it was clean but it stunk so bad I had to drive with the windows open to breathe and I requested the dolly but there was no dolly in the truck and I had to call customer service and they couldn't help with the dolly issue the location really needs to make sure there's a dolly in the trucks when someone requests it

Shannon T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luz R. 
Clasificación:
5.0

Easy!

Jason W. 
Clasificación:
5.0

Maybe more personal between weekend...

Marisol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICK T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chloe J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Isiah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sara S. 
Clasificación:
5.0

Staff member who helped me check in and check out was really good, respectful and deserve a raise.

FREDDY H. 
Clasificación:
5.0

Professional customer service. Truck ran well and we needed it so badly. No mechanical problems. Great deal on the truck and hand truck.....

SJ L. 
Clasificación:
5.0

person handling the rental was knowledgeable courteous and efficient. good job.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA H. 
Clasificación:
1.0

Fix the air and maybe give a discount to someone that paid to use it moving all day in the heat to sit in a truck blowing hott air In ur face was horrible experience and I rent uhaul all the time ....

STEPHANIE W. 
Clasificación:
5.0

Nothing. service was great! An item was left behind and staff immediately called and notified us. Very helpful

Evangelina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

suzen M. 
Clasificación:
5.0

Everthing was perfect and stress free! Thank you

Tracey E. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

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