Comentarios de los clientes para U-Haul Moving & Storage of Dolphin

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Dolphin

Clasificación general:

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EDUARDO H.
Clasificación:

El cliente no dejó un comentario.

Mario M.
Clasificación:

Their customer service is amazing!!

Alexander G.
Clasificación:

Great customer service by the gentleman at the counter took care of me right away no problems no issues I'll be back again

RUBEN C.
Clasificación:

El cliente no dejó un comentario.

Mark S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Solange B. | Overall Experience |
Clasificación:

The guy costume service was very nice, super helpful, thank you

ADOLFO P. | Overall Experience |
Clasificación:

Excelente trato ,todo limpio y muy amable,,se lo aconsejaría a demás clientes ,,,muchas gracias

Heiner G.
Clasificación:

The key to start the Truck did Not work properly. I had to play with the key to be able to start the Truck. The Head Lights need to be aligned properly.

JUAN M.
Clasificación:

need to fix the flooding problem

valentin P.
Clasificación:

I need my total report

RUBENIA U.
Clasificación:

El cliente no dejó un comentario.

FRANCISCO N.
Clasificación:

El cliente no dejó un comentario.

Danny T.
Clasificación:

El cliente no dejó un comentario.

Danay C.
Clasificación:

Great costumer service. Super professional both guys.

Manuel V.
Clasificación:

El cliente no dejó un comentario.

Martha U.
Clasificación:

El cliente no dejó un comentario.

Martha U.
Clasificación:

El cliente no dejó un comentario.

Milagros T.
Clasificación:

El cliente no dejó un comentario.

Wilmer Francisco G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JUAN A.
Clasificación:

El cliente no dejó un comentario.

MANUEL D.
Clasificación:

I'm very angry because I paid $ 40 for insurance .... being able to use my car insurance they did NOT explain to me that I could use and save my 40 dollars

JOSE G.
Clasificación:

Buena atención y excelente servicio

ROBERTO H.
Clasificación:

You have a great team member in Willie. Very friendly and responsive to customer needs. Value him!

Milagros T.
Clasificación:

El cliente no dejó un comentario.

Pamela C.
Clasificación:

Mr. Shine was a complete professional, courteous, friendly and helpful. His associate that handled our transaction was also very pleasant, efficient and professional. This was a great place to do business with!

HARVEY Z.
Clasificación:

Alwsys Great Service since the new Manager took over He is always coaching his assistant Great Job

Jorge C.
Clasificación:

El cliente no dejó un comentario.

WILLIAMS H.
Clasificación:

Excellent and prompt service, not what I've seen before on rental equipment places like this before.!

Humberto V. | First Impressions |
Clasificación:

Uhaul is the most convenient place to storage every person's goods.

Marco T. | First Impressions |
Clasificación:

Willie the GM and Karla the storage manager both went the extra mile to take good care of my needs . Amazing crew !Kudos to U-haul Company of Miami for having the right personnel on deck .

Wilmer Francisco G.
Clasificación:

Great team, thank you for your service!!

FRANCISCO G.
Clasificación:

El cliente no dejó un comentario.

Roger C. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Reina Alejandra V.
Clasificación:

Advice where to park my car

Wilmer Francisco G.
Clasificación:

I felt welcome by Willie and his team.

Emilio C.
Clasificación:

El cliente no dejó un comentario.

Luis G.
Clasificación:

While the service in this location was excellent, as always, I had to pay the rate for 12 more miles than my original plan because Uhaul guarantee is useless. I made an original reservation (28009206) via internet at your Charlie Brown LLC "Micky mouse" neighborhood dealer at 838 W Flagler Street because the only trusted outlet Uhaul has in the downtown area at 1000 NE 1st Ave did not have the small truck I needed available. I got to the Charlie Brown address a couple minutes before !;00 pm and call them on the phone to let them know that I was arriving to pick up the mini-truck that I had rented and which was "CONFIRMED". The person who answered the phone told me that they did not have the mini truck but that they can rent me a van. I told him that I did not need a van that I needed the mini-truck and asked... why would Uhaul had confirmed and "Guaranteed" my reservation of a mini-truck only an hour ago if they had none available? to which he answered that he did not know and that if I needed the mini-truck I should go to the Uhaul office at 1000 NE 1st Ave. At that point I called Uhaul and after talking to a very courteous rep in Texas who switched me to a nasty rep in Miami that was going to look what other place I could go to get the mini-truck, I decided that Uhaul was totally unreliable and drove over 10 miles away to the only Uhaul outlet I can trust based on my experience where they cancelled my reservation and as always rent me the mini-truck I needed. The wise guys at Charlie Brown that confirmed a mini-truck even though they had none but thought they could get away giving me a van where the mattresses I needed to move would not fit made me loose time, kept people waiting and ended up costing me more in mileage fees because the unreliable work and guarantee of UHaul. Shame on you!

GUILLERMO J.
Clasificación:

Thanks for everything and the two worker is fantastic attention and speak English and Spanish thanks

nathaly L.
Clasificación:

El cliente no dejó un comentario.

ANTONIO C.
Clasificación:

El cliente no dejó un comentario.

Yader F.
Clasificación:

El cliente no dejó un comentario.

Humberto V. | Overall Experience |
Clasificación:

The manager is an excellent person.

Enrique G.
Clasificación:

Your representative did not wear a mask at pick up or drop off. He was arrogant and appeared to have no regard for my safety.

Veronica W.
Clasificación:

The best customer service and everyone is very friendly and always at your service. THE MANAGER IS ONE OF THE SWEETEST AND VERY AWSOME GUY HE ALWAYS GOES ABOVE AND BEYOND. UNFORTUNATELY I DONT REMEMBER THE NAMES OF ALL THAT ATTENDED ME BUT ALL WERE SUPER GOOD AND GAVE GREAT CUSTOMER SERVICE...

Luis Sinuhe C.
Clasificación:

El cliente no dejó un comentario.

Yonatan G.
Clasificación:

El cliente no dejó un comentario.

JUAN R.
Clasificación:

El cliente no dejó un comentario.

Chris B. | Overall Experience |
Clasificación:

Thanks, Willie for attending to us and hooking it up with those donated boxes I desperately needed.

Kevin Z.
Clasificación:

El cliente no dejó un comentario.

valentina D.
Clasificación:

Willie, the uHaul rep, was very attentive and accommodating! He was quick in both the pick-up and drop-off, and answered all of my questions and doubts without hesitation. I will definitely return to this location because of the great service.

WILLIAMS H. | First Impressions |
Clasificación:

Willie was very personable and with a high level of costumer service!! The same thing happened with the rest of the employees!! Thank you!!

Reinaldo C.
Clasificación:

El cliente no dejó un comentario.

BRUCE F.
Clasificación:

Willie has excellent customer service skills

Francys Z.
Clasificación:

El cliente no dejó un comentario.

ricardo G.
Clasificación:

El cliente no dejó un comentario.

CATALINA G.
Clasificación:

The people who work in the front desk are rude and very unprofessional. Plus I was charged for two days instead of 1 day.

jackie A.
Clasificación:

El cliente no dejó un comentario.

YALINS L.
Clasificación:

It was great service the employees were very professional

Dario C.
Clasificación:

El cliente no dejó un comentario.

Frank L.
Clasificación:

Willy was great very helpful and answered all my questions

JAMES A.
Clasificación:

A little difficult to find.

Nathan A.
Clasificación:

El cliente no dejó un comentario.

Abiezer T.
Clasificación:

excellent service, the employee went out of her way to give me the information.

Raulbel V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Eyup C.
Clasificación:

They were short staff and waited in line long.

Felix S. | First Impressions |
Clasificación:

Service very good thanks.

Rajenrdra P. | Overall Experience |
Clasificación:

Staff very friendly and helpful.

ARMANDO G.
Clasificación:

El cliente no dejó un comentario.

ALEJANDRO B.
Clasificación:

You should push people to return the trucks on time. I had to pay $300 for more trips because the truck I reserved was not returned in time. The van I took was too small for the job I needed to do.

FRANCISCO M.
Clasificación:

good service

maria N.
Clasificación:

El cliente no dejó un comentario.

Gelasio V.
Clasificación:

All good

SALVADOR F.
Clasificación:

The outside of the truck was very dirty. The inside was ok, but due to the current circumstances with COVID-19, I was expecting more care on sanitation and cleanliness. As the truck was inside a gated closed area, the process to get it by the web page was very confusing and slow. Trucks should be parked outside, with easy access to costumers.

Richard A.
Clasificación:

Willie is THE man! Super nice guy, glad i came here and dealt with him

andrade F.
Clasificación:

Good service

MARTINA K.
Clasificación:

El cliente no dejó un comentario.

ALVARO M.
Clasificación:

You guys are so expensive and the rate per mile is stupid . Don't recommend to any one . Enjoy your miles

ANDREW K.
Clasificación:

El cliente no dejó un comentario.

Rajenrdra P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jany P.
Clasificación:

stop double charging for no reason !!!!!! I USED MY DEBIT WHICH SHOULD HAVE BEEN USED AS A DEPOSIT BUT I ACTUALLY GOT CHARGED $50 FOR NO REASON AND THEN THE ACTUAL PRICE

Freddy R.
Clasificación:

excellent services

NORELY E.
Clasificación:

Me colocaron un cobro que porque no entregué a las 6pm y me hablaron que tenía 24 horas para su uso. lo recogi a las 12pm y lo entregué a las 7:30 pm del mismo día. Total en desacuerdo con ese cobro

JOSE R.
Clasificación:

$21.40 “After Hours Service Fee”, seriously?

JAVIER G.
Clasificación:

The truck's A/C was not working properly. Other than that, everything was top notch. Customer service is great. I'll be back!

JOSE S.
Clasificación:

I want to pay $19 for a 10' truck and the estimate was for $40. Like my promise I return this truck at 5:15 pm. The guys charged $35 because I drove 14 miles. I told him about my rate &19 and he said that is without miles. He “adjust” from $40 to $35 and today another charge for $5 was made. This company are not responsible, I feel stoked. I want my refund ASAP,

SERGUEY T.
Clasificación:

all ok

Haniel A.
Clasificación:

El cliente no dejó un comentario.

Steve G.
Clasificación:

Linal and wellie are the greatest helpful 200 hundred percent always giving the best advice I'm going to give everybody I know there number

AILEEN P.
Clasificación:

The service was a little slow. It took way too long for us to be attended. When we were attended, he explained to us that personnel was supposed to help us and take pictures once everything was done. He helped us remove the tow dolly because he said only U-Haul workers can do it, and not clients.

Leonard V.
Clasificación:

El cliente no dejó un comentario.

JESUS B.
Clasificación:

lousy customer services

Francisco F.
Clasificación:

ECXELENT

Shamecca J.
Clasificación:

I was over charged and when I called customer service regarding the issue I was promised a call back and haven't received it.

RICARDO G.
Clasificación:

I am a frequent customer of yours but yesterday the experience was terrible: because the rental truck was turned off and did not come back on, I called the store several times and no one answered and today when I went to solve the problem because I could not finish my moving he said that nothing could be done. conclusion i am finishing the moving with my car. The representative was friendly but nothing was solved.

alberto H.
Clasificación:

El cliente no dejó un comentario.

ALEXANDER S.
Clasificación:

The manager here was great and had a winning attitude that would put a smile on anyone's face. During times like this, it's very challenging and scary to go anywhere... but he made one forget about all the concerns and problems. Thank you for a great experience.

Susan S.
Clasificación:

Friendly, knowledgeable

Suat K.
Clasificación:

El cliente no dejó un comentario.

laura r. | Overall Experience |
Clasificación:

Bathroom never had toilet paper or paper towels

Julian R.
Clasificación:

Nothing! Willie provides excellent customer service.

cesar D.
Clasificación:

El cliente no dejó un comentario.

scott M.
Clasificación:

Willie and his team were wonderful, exceptional service!!

imdat O.
Clasificación:

I received the truck super dirty inside. I can share all photos with you before taking the truck. They forgot to clean and told me wait a little bit to clean it. I reserved my truck at 1.30 but they spent extra time to clean it. I did not like their behavior while I ak waiting they were singing and dancing. Two of the personal did not use masks to cover their mouth. What a shame for U-haul!

Julie C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

RAY E M.
Clasificación:

Yes, excelente

RAY E M.
Clasificación:

Yes, excelent

Daniel J.
Clasificación:

El cliente no dejó un comentario.

CELESTINO R.
Clasificación:

El cliente no dejó un comentario.

Thais O.
Clasificación:

El cliente no dejó un comentario.

Ricardo G.
Clasificación:

Need to fix the airbag signal, is always on!! This is the same truck I rented the previous weekend

ROBERT H.
Clasificación:

Do not change a thing. Willie and his team treated me wonderfully. Best experience I can recall with U-haul. Keep up the great work. Regards, Robert

Ricardo G.
Clasificación:

El cliente no dejó un comentario.

LUISA P.
Clasificación:

Willie, the general manager of this store, was an amazing person, very personable and with excellent customer service.

armando R.
Clasificación:

Very friendly front desk personnel and very helpful.

Veronica W.
Clasificación:

THE MANGER WAS SUPER NICE AND MADE ME LAUGH WITH HIS JOKES. HE MADE YOU FEEL LIKE FSMILY. I believe his name start with a W. I know told me his name but honestly I forgot but overall I will be renting from them more often

Franz G.
Clasificación:

The manager and personnel was very helpful and provide solutions to the needs.

fabricio r. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

mauro o. | Overall Experience |
Clasificación:

Im happy

Anderson P. | Overall Experience |
Clasificación:

EL MEJOR STORAGE QUE TUVE, LO RECOMIENDO 100%

Abhishek S. | First Impressions |
Clasificación:

Great

CESAR G. | Overall Experience |
Clasificación:

Great facility, awesome staff, and Jean (the manager) is the best. Many times he went above and beyond to help us.

ARIEL N. | Overall Experience |
Clasificación:

Awesome personnel, attentive and knowledgeable. Location is super convenient.

Mohammad k. | First Impressions |
Clasificación:

It was excellent

hector h. | Overall Experience |
Clasificación:

Entregue el storage y me están cobrando

James D. | Overall Experience |
Clasificación:

Great facility, very clean, staff was very helpful. Only negative experience was elevator was out on one visit

FERNANDO N. | Overall Experience |
Clasificación:

Will rent another unit whenever needed, very satisfied.

LUIS GUSTAVO O. | Overall Experience |
Clasificación:

Clean and well maintained .

Nymul C. | Overall Experience |
Clasificación:

I need to talk to somebody higher authority

Marilyn R. | Overall Experience |
Clasificación:

Uhaul charge my account twice..left me stranded and overdraft...

Maria H. | Overall Experience |
Clasificación:

ONLY NEEDED THEM FOR A SHORT TIME, BUT SERVICE WAS GREAT AND STAFF WAS VERY PLEASANT TO WORK WITH.

HERNANDO G. | Overall Experience |
Clasificación:

Great experience overall!

Marcos P. | Overall Experience |
Clasificación:

All good thanks

Hermes R. | Overall Experience |
Clasificación:

No comment but I like to say thank you!

Silvio M. | Reservation |
Clasificación:

You guys was awesome but I couldn't rent the U-Haul because it wasn't enough space but other than that you guys did a good job

IVELESSE R. | Reservation |
Clasificación:

Only problem: No personnel in the location available for assistance in moving things to the storage facility.

Mercedes D. | Reservation |
Clasificación:

very helpful

Sasha L. | Overall Experience |
Clasificación:

N/A

KENNETH B. | Overall Experience |
Clasificación:

Cramped. Did not like that we paid for a month, moved out before our time was up and didn’t receive a proration.

Quality Parking M. | Overall Experience |
Clasificación:

We moved out may 24 not June 8

No se han enviado comentarios para esta ubicación.

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