Customer Reviews for U-Haul Moving & Storage of Dentsville

310 comentarios

7325 Two Notch Rd   Columbia, SC 29223

(803) 636-2652

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(803) 636-2652

7325 Two Notch Rd
Columbia, SC 29223

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ROSA W. 
Clasificación:
5.0

The staff there was great and the customer service outstanding very friendly and helpful I will definitely return to for their service keep up the great work and Mr Jones was as helpful great teamwork

alicia f.  |  First Impressions 
Clasificación:
5.0

The service was great and the customer service was even better Mr JJones the store manager was just as great helpful and understanding what I was looking for storage and with the size truck I need thank you for all your help

Alica F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordan S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
5.0

Nada

Georgia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristie W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
2.0

Understaffed and a huge setup to have so few people working it.

ETHAN B. 
Clasificación:
5.0

Everything was fine and perfect. Enjoyed using my uhaul rental. Extraordinario servicio al cliente

Alexi S. 
Clasificación:
4.0

The truck that I rented smokes a lot when you go up a hill or try to pass someone.

Maricus L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terrance H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRA L. 
Clasificación:
5.0

Excellent service as always. The manager there I've worked with at a previous location and he always go above and beyond. A1 customer service!

andrae B. 
Clasificación:
5.0

Very polite and easy drop off.

Adam H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTRON M. 
Clasificación:
5.0

Wish thete was more than 1/4 tamk of gas at pick up time. But othetwise, EXCELLENT SERVICE.

ralph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lana W. 
Clasificación:
4.0

It was cool. Bugs and pollen was heavy in my storage but I'm not complaining in a ungrateful way because uhaul had very good deals and my belongings were safe.

Kristen W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAKILA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE L. 
Clasificación:
5.0

Thank you Brittney from prompt customer service! U-Haul is by far the best for moves. No improvement needed. Also, thank Trevor for his great customer service as well and great sense if humor 😊

Rhonda A. 
Clasificación:
1.0

Used contactless check-in and had to correct mileage and gas level. Wasn't corrected when equipment returned resulting in a 30 plus minute waste of my time disputing charge. Ultimately corrected by a “work around” because no one could figure it out. This location called me after problem corrected basically to say it wasn't their problem because I should have come into the store to dispute instead of correcting and submitting photos through app.

George K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ernest P. 
Clasificación:
5.0

Nothing. Everything was great (fast and easy).

Jason G. 
Clasificación:
5.0

Excellent customer service and equipment was well maintained. Handled my special request like it was part of the regular routine

antonio H. 
Clasificación:
1.0

Attitude and treatment was horrible

VALERIE B. 
Clasificación:
5.0

Awesome equipment clean and well maintained......

Jarvon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARA S. 
Clasificación:
4.0

Offer Military discounts

WILLIE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice H. 
Clasificación:
5.0

Great customer service, that is very hard to find these days.

Jarvon W. 
Clasificación:
1.0

My credit cardvwas billed 3 times!!!!

Thomasena D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
5.0

N/A I hope that every one who enters this location is greeted with the same respect, kindness, and help that I received from each of the employees that I worked with....a very friendly and knowledgeable group. ¡Gracias!

cynthia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Constantin M.  |  Overall Experience 
Clasificación:
5.0

This was the 1st time I have rented a pickup truck. The clerk was very gracious and helpful, especially considering I have significant hearing loss and everybody has to wear a mask. The truck was in excellent condition and a pleasure to drive.

Sandra V. 
Clasificación:
2.0

El cliente no dejó un comentario.

Douglas J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARICUS L. 
Clasificación:
4.0

El cliente no dejó un comentario.

floyd R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

beryl B. 
Clasificación:
5.0

This U-Haul experience was excellent. Everything went as planned.

CARL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

albert D. 
Clasificación:
1.0

My U boxes arrived being towed by a uhaul truck and they were unable to put my boxes at the proper place next to the garage. The reason they arrived like that was because the regular equipment with a forklift was down for maintenance which they did not tell me. Due to the impending rain forecasted for the next 3 days my 70 yr old neighbor had to assist

Krista B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry W. 
Clasificación:
5.0

N\a

Lethia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki B.  |  Overall Experience 
Clasificación:
5.0

Good costumer service. There very understand.

Jarvon W. 
Clasificación:
3.0

The app does not seem to work when you want to submit pictures of equipment

Amy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
4.0

The customer service person was very facetious when asked where my truck was, as I couldn't locate it. Instead of him saying, “Ma'am, your truck is to the front right, third one down(or something similar), he said,”Well, I can see it from right here. It's right there” as he pointed to the group of trucks. That was my first time EVER renting a uHaul and the app was only showing me the map and not the truck number at the time. I advised him I was on my lunch break and he was very nonchalant. I know customer service as I've been in the sector for 22 years. Some people are made for it, others aren't; he isn't.

Gloria D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rssell W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rssell W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alphonso C.  |  First Impressions 
Clasificación:
5.0

Nothing.

Jacqueline W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia B. 
Clasificación:
5.0

It was a pleasant experience.

Larry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Great staff, kind and very friendly.

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
3.0

I purchased wrong storage size. I had to cancel and get my money back

Latanyua P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

WILROY M. 
Clasificación:
5.0

n/a

Arnold N. 
Clasificación:
2.0

When dropping off the truck, the attendant was not courteous or friendly. He did not make eye contact and did not take time to explain if there would be any future charges regarding mileage or anything else. And yes, i did ask but he said "no You are fine"

Anthony J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Takesha R. 
Clasificación:
5.0

Explain to them that people are breaking into U boxes in route to new destination and Uhaul is going to give you a hard time about your contents.

thomas L. 
Clasificación:
1.0

rude associates we canceled our storage unit and went with someone else

Stephan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

akeia m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
5.0

Great group of individuals.....

JARVON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
1.0

The lady couldn't give us a breakdown of payments and then we had to call the 800 customer service number . Then when customer service asked the employees name she wouldn't give . Then my wife asked her and she refused to give name and then my wife tried to get one of the employees cards from front of desk the girl assaulted my wife and scratched her arm real bad, not a good idea with all this virus stuff going on and she didn't even have a mask on. To make a long story short , my wife is getting a lawyer to sue UHAUL for the assault and physical harm to her by one of there employees. Poor service and the employees boyfriend is just sitting around her job Playing on phone.

Paul H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy R. 
Clasificación:
5.0

The staff and experience was great and I would refer this location to friends and family.

Alicia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
5.0

Good like the t is.

Richard P. 
Clasificación:
4.0

In of more help.

PATRICIA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ricky D. 
Clasificación:
5.0

Very nice people and quick!

martha S. 
Clasificación:
2.0

Beyond help

JIMMIE H. 
Clasificación:
3.0

We dropped the truck off after closing and returned the key using the drop box.

Loretta F. 
Clasificación:
5.0

Really helpful and polite. Quick response. This site is large enough that we did not have a problem finding a trailer at the last minute.

Joe W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franchon W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ancil H. 
Clasificación:
1.0

Vehicle was dirty. Oil pressure gauge fluctuated throughout rental. Vehicle smoked. When return to the store. Uhaul employee didn't inspect and charged for use of dolly and pads when the seal was not broken. This place rips off customer. Still trying to get my $30.00 back. Do NOT recommend this location. Staff extremely unprofessional.

Albert G. 
Clasificación:
3.0

El cliente no dejó un comentario.

JIMMIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kellye J.  |  First Impressions 
Clasificación:
4.0

not much. very easy. recommend using online check in.

GORDON F. 
Clasificación:
5.0

Great customer service!!

Robbie T. 
Clasificación:
5.0

Great customer service!!

Robbie T. 
Clasificación:
5.0

Great customer service!!

Robbie T. 
Clasificación:
5.0

Great customer service!!

Robbie T. 
Clasificación:
5.0

Great customer service!!

Robbie T. 
Clasificación:
5.0

Services with a smile.

Jarvon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roosevelt J. 
Clasificación:
5.0

I have renter several u-hauls from several location but this location was special. From check in member to drop off member, the experience was excellent. The overall experience was awesome and I will get my trucks from Two Notch U-Haul by Dent Middle.

EDWARD T. 
Clasificación:
5.0

Ask for EJ. He is the owner and is easy to work with.

marc l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cohanskie G.  |  First Impressions 
Clasificación:
5.0

Credit, where credit is due. I left the establishment with 3/4 tank of fuel. I returned the unit with 7/8 tank of fuel. I recieved no credit. Thanks for asking. Tim Kramer.

Timothy K. 
Clasificación:
5.0

I love this location, staff is very professional and all ways helpful. Thank you for making the process seamless.........

Jarvon W. 
Clasificación:
5.0

Over priced.

Cameron M. 
Clasificación:
4.0

No complaints as of now, I only had it for a week.

Randolph J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cencola J.  |  First Impressions 
Clasificación:
5.0

Excellent service and a great crew.

Constantin M.  |  First Impressions 
Clasificación:
5.0

Very happy with this facility.

gina k.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KIA M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Acacia V.  |  First Impressions 
Clasificación:
4.0

great speed of transaction, the store setup and procedures allow maximum social distancing during the COVID19 pandemic. Friendly helpful staff. only two issues. first issue was I was given a storage space that already had a lock on it, but the friendly staff quickly resolved that issue by assigning me another storage space of size. Very small inconvenience but shows poor record keeping. I rented two storage spaces, 1 didn't have the provided padlock in it. I had an extra padlock so that worked itself out. There is no lighting at the non-climate controlled area when I had to unload at night, it maybe due to ongoing store renovation construction activities at the time.

ROBERT W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn D.  |  Overall Experience 
Clasificación:
5.0

My check in person was very professional, and friendly, and her co-workers ae well.

JULIUS G.  |  First Impressions 
Clasificación:
5.0

Customer service was great!

Marquita G.  |  First Impressions 
Clasificación:
5.0

Extremely friendly staff. I am 7 months pregnant and moving and they wouldn't let me lift a finger. Very nice people.

courtney s.  |  First Impressions 
Clasificación:
5.0

the staff were super accomadati g and helpful.

Shawn D.  |  First Impressions 
Clasificación:
1.0

units were not marked correctly. Took quite some time to find our unit. Had to settle for an indoor unit. Lock was not readily available.

marc h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki B.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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