Comentarios del cliente para U-Haul Moving & Storage of Denton

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Denton

Grado total:

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Thomas A. en

Grado:

The facility is well maintained and well run with a staff that is always ready to answer questions and to help.

Patrick Scott P. en

Grado:

El cliente no dejó un comentario.

Samuel B. en

Grado:

I was double charged and you have the nerve to want me to rate my experience

Gerardo P. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

Excellent service

Wendy P. en

Grado:

Truly couldn’t have been nicer

Duane G. en

Grado:

El cliente no dejó un comentario.

Katherine I. en

Grado:

Useful

Emil F. en

Grado:

El cliente no dejó un comentario.

Rajeev P. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

Great experience... keep hiring great people and training well!

David P. en

Grado:

El cliente no dejó un comentario.

Tanshea C. en

Grado:

Train David in Arizona

Rocky C. en

Grado:

Whenever I picked up my rental it only had a third of a tank of gas. So having to put in over $20 in gas for an in town move just to get it back to half a tank was a little upsetting

Travis B. en

Grado:

Everything was great

Jeffery I. en

Grado:

El cliente no dejó un comentario.

Yolanda M. en

Grado:

El cliente no dejó un comentario.

Alfreda W. en

Grado:

El cliente no dejó un comentario.

Misty M. en

Grado:

El cliente no dejó un comentario.

Kathryn V. en

Grado:

El cliente no dejó un comentario.

Christopher C. en

Grado:

Can’t think of a thing. Very helpful staff.

Amber W. en

Grado:

El cliente no dejó un comentario.

Rosalind J. en

Grado:

Everything was taken care of in a timely manne great service had a problem with the gas ? not reading correctly but the issue was quickly resolved

Sergio P. en

Grado:

I rent trailers from this place often. Always a great experience. Thank you.

Chance O. en

Grado:

Ordered online. Did not add insurance but when I used app to check out it was added in there.

Preston S. en

Grado:

The girl who helped was very helpful and friendly.

lee H. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

Overall, very good. More detailed instruction on the car dolly tire hold down would have been welcomed.

Juhong P. en

Grado:

El cliente no dejó un comentario.

Elizabeth C. en

Grado:

AC did not work, but they were unaware of the issue

WILL L. en

Grado:

They didn’t have the equipment I wanted or the next 2 solutions, so I had to pay a higher price for the next smallest thing. Then that vehicle had almost a 1/4 less gas then they stated it did on the rental agreement and after waiting inside forever to get checked out due to technical issues, I just dealt with it and left. Poor overall service Then after I returned it, I had a call from a regional contact asking about reserving that vehicle for the next day, ??? totally disconnected. The facility was average and the employees were mediocre at best.

Richard S. en

Grado:

El cliente no dejó un comentario.

Brianna J. en

Grado:

El cliente no dejó un comentario.

Johnniecraig C. en

Grado:

Wouldn’t take the remaining supplies back. They all had u haul on them.

Ty F. en

Grado:

El cliente no dejó un comentario.

Roger M. en

Grado:

El cliente no dejó un comentario.

Joan D. en

Grado:

Great customer service; probably the best in all of my rentals over the previous three years (9 rentals).

Michael L. en

Grado:

Did night drop so had no interaction with the location

Eleanor J. en

Grado:

Good product, good employees

Rhonda S. en

Grado:

The trailerI got for the rental was dirty, covered in dirt and worn out! But it got our stuff down to Galveston and Back to Denton with no problems as far as water or trailer itself! However, lights were weird how they came on, rubber bumpers were deteriorating, rusting wheels, and when a valet at a hotel says, “You really rented this?” That is how old and and sad it looked! But no problems, just aesthetics! The trailer we rented needs to be retired and when it got rained on it actually rinsed off the mud dirt that covered the entire trailer which helped the looks! Maybe my complaint is trite, but it looked that bad! Other than that I will rent again from this location! Thank you for listening!

domingo B. en

Grado:

Excellent customer service

Leona D. en

Grado:

Our key card to the storage never worked. Eventually we were given a pin code and had free access to our belongings. We only used the storage for 1 month.

Sam A. en

Grado:

Very nice and professional.

Ashley W. en

Grado:

Wonderful experience as my first time ever renting a storage unit for any period of time and I had to do it on last minute due to a sudden move out. Easy to reserve& convenient hours of accessibility

Stacy G. en

Grado:

Everything went great! Thanks!

Joseph C. en

Grado:

The staff was very knowledgeable and helpful and went above and beyond too make my move great Thanks uhaul of denton.

HENRY S. en

Grado:

Great storage, I'll use them again. My only complaint is they don't let you rent for less then a month at a time. So I had to pay for a full month, for my 10-days over, because they don't pro-rate.

BRIAN M. en

Grado:

Would recommend

Magaly V. en

Grado:

Great Service

Jami M. en

Grado:

Need to make sure when someone says they want their payment auto drafted that it’s actually auto drafted. ESP when the first payment was cash and the card was on file for auto draft.

Kalea C. en

Grado:

Can’t complain. Everything was great.

Venson H. en

Grado:

The move out was simple and easy.

Ethan B. en

Grado:

My only frustration is that I rented a Climate Controller Storage Space for Two Months and then rented a moving truck, but I was not eligible for a refund on one of my months of rent for storage.

Brittany M. en

Grado:

Very helpful and informative. Glad I switched to Uhaul

Justin D. en

Grado:

Great great greaaat service. Friendly and helpful staff, helped me get everything I needed setup and was out of there in a U-Haul in under 30 minutes. 10/10 recommended this location.

Andrew s. en

Grado:

I was singled out because of my religion and accused of doing something with no proof and though I escalated to corporate nothing was done. My last time at a uhaul.

Colin W. en

Grado:

First time ever needing a storage unit. Staff was helpful and the moving in/out process way easier than I expected.

TOBY S. en

Grado:

This facility was always clean and the climate controlled areas were free of bugs and dust.

Carla R. en

Grado:

The staff was very helpful an very polite. The manager of the store was wonderfu & really helped me out. I rented a truck from them moving in an also moving out, it too was a great experieCe as well.

JANA T. en

Grado:

I have experience with 3 other storage facilities and this is by far the cleanest and most professionally run. Thank you!

william k o. en

Grado:

Storage Units are clean and secure. There are free amenities like carts, bathroom, water fountain, and elevator for convenience. The staff are amazing. They will bend over backwards to help you.

Marilyn M. en

Grado:

U-Haul met my needs for moving and storage.

PAUL T. en

Grado:

The- staff was pleasant and efficient,

Shelby R. en

Grado:

the staff here was nothing but nice and helpful. The only issue i have is that there is some creepy dude who sits outside the door and smokes cigs. very creepy.

Sean S. en

Grado:

Well maintained facility.

rhonda r. en

Grado:

The facility was always so clean, I felt confident in having my belongings stored there,

Ethan S. en

Grado:

U-Haul Storage was fine the only problem I had was I moved out mid-month and I didn't get prorated or anything like that don't need to change that or I will never use you all again

GILBERT R. en

Grado:

I used the self storage facility for over 10 years never had an issue or problem with the staff or the facility. Just wish they had a self storage facility near my current location

JOHN V. en

Grado:

1 thing leaves a bad taste. I just pd the storage pymt and should be getting 25 day rebate or credit for the days I didn’t use the space. I’m a 4 yr customer and deserve better than sorry and no!

David L E. en

Grado:

The 30-day free storage that was provided with our truck rental was incredibly helpful to us. We'll be back!

denise j. en

Grado:

none

dennis l. en

Grado:

Your facility was clean and easily accessible.

Lauren B. en

Grado:

Angela and mateo were.really big helps when moving out due to the elevator wasn't working for the 2nd that day,n went out of there way to help my mom n me but Chad wasn't nice to mateo bout it

Daniel S. en

Grado:

Thank you

Lynn G. en

Grado:

We found the expense too high.

Jacob A. en

Grado:

Felt really comfortable with leaving all my items here! Friendly staff and a secure location!

Carolyn H. en

Grado:

The storage unit could stay open longer, even all night, especially, for those who work.

TERESA M. en

Grado:

Everyone was always helpful and courteous!

Temple S. en

Grado:

Both the gentlemen that were working when I arrived in Denton to unload and return the truck were extremely helpful and very professional. After a long , stressful drive they made me feel at ease.

Sandra M. en

Grado:

Facility appeared very clean with no sign of bugs.

Lisa J. en

Grado:

Great

Angela L. en

Grado:

Entry is complicated and never worked without assistance from the office. No garbage cans or dumpsters. And the fact that I had to pay a full month’s rent when I checked out on the 5th.

Heath H. en

Grado:

Very satisfied

Shawna M. en

Grado:

Best experience

Mahendra G. en

Grado:

Very nice

Andrew L. en

Grado:

Great!

DOMINIQUE D. en

Grado:

Overall the storage facility was well clean and easy to access. If in need of storing my belongings I will definitely be back to rent a unit again.

Carol J R. en

Grado:

My items were stored for 10 months. Looked as good when we took them out as when we put them in.

John T. en

Grado:

N

MARK H. en

Grado:

Overall disappointed in the service after over 10 years as a customer

Lilia A. en

Grado:

My only complaint is that no one explained to me how I was supposed to us my card to get into the facility. The first time I tried was late at night and there was no one around to help me.

Cheryl H. en

Grado:

Had a great experience! Would highly recommend storing your belongings or rent one of their vehicles.

ELIZABETH S. en

Grado:

Clean. The carts for transporting goods to you unit were very helpful.

Elizabeth F. en

Grado:

Great facility. Helpful employees.

Cambria S. en

Grado:

This was a great place to keep my stuff while I was in between apartments for the summer!

Valerian E. en

Grado:

Admistration of my account via the website was clumsy. The usabiltiy of the site was not intuitive and the function to set up auto payment didn't work.

Dennis G. en

Grado:

Best storage experience I've ever had! Darrin was awesome during the move in. My unit was clean, dry and more secure than any place I've rented before. This location is extremely well managed.Thanks

machuky R. en

Grado:

Impossible to access payments online each month. People on the office rude & do not care about their clients. I got in shock a company like U-Haul treat clients on this way after the got it, not care.

Denise G. en

Grado:

I'm so glad that I did not lose my things. I struggled with finances and were given the opportunity to save my things. I was so Blessed.

Theresa L. en

Grado:

My average rating is because my access card rarely worked as it was intended. It became a hassle to visit the storage. Other than that, my experience was highly positive.

Chelcie F. en

Grado:

The only issue, if you could call it that, is that it takes at least 10 minutes of Bitter Sweet Symphony to actually speak to someone. Every time.

JORDAN W. en

Grado:

N/a

Greg S. en

Grado:

Nice place. Would use again.

WILL S. en

Grado:

Highly recommended.