Comentarios del cliente para U-Haul Moving & Storage of Debary

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Debary

Grado total:

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arcadio r. en

Grado:

Monthly rental for the size storage and climate control was within reasonable cost to rent, compared to other storage facilities that are overrated and unrealistic rental cost.

Tyler A. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

ANN W. en

Grado:

El cliente no dejó un comentario.

kevin f. en

Grado:

El cliente no dejó un comentario.

Joy R. en

Grado:

El cliente no dejó un comentario.

Bruce D. en

Grado:

El cliente no dejó un comentario.

Jeanet C. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

kevin f. en

Grado:

El cliente no dejó un comentario.

Donna L. en

Grado:

Andre and Jerrad were amazing! They were attentive, patient, polite, and just an over all joy to work with!

Denise C. en

Grado:

Very satisfied, staff was friendly and attentive.Would definitely use your service again.

christina g. en

Grado:

The staffer did not advise us on driving needs or requirements or accessories.

DEBRA F. en

Grado:

El cliente no dejó un comentario.

Gary H. en

Grado:

El cliente no dejó un comentario.

PATTY W. en

Grado:

Since you didn't include the other U-Haul locations involved in this whole transaction I am going to comment on this whole process. I reserved a truck over four months ago from the Orange City U-Haiul . Two days prior to picking up the truck (in the middle of graduation and moving) U-Haul called to say I would have to travel 30 miles one way to get the truck which means over 2 hours more time of which I didn't have. .I called and they agreed to have a larger truck at the same Orange City location for the same price of the smaller truck. When I arrived on time to pick up my rental they didn't have a the larger or the smaller truck.They then again said I had to go to Sanford for my truck. That is UNACCEPTABLE! You guys are in the business of moving and you can figure out how to have a truck for me especially if I rent it way in advance which I did in this case. POOR POOR POOR management and very frustrating and spent way more time acquiring a truck that I thought was arranged ahead of time. I have used other moving truck companies (Penske and Budget) and never had an issue with them. From now on I will NEVER USE U-HAUL and will not recommend them to anyone else. This is a terrible way to manage a business. And the people were not very helpful. They finally found me another truck just 5 minutes away but then again it took a lot more time than I had to go rent that truck. AWFUL experience. Luckily the Truck Rental in DeBary and the return facility were great. Too bad all your agents and locations can't be as helpful as those locations. Debary GREAT!!!!! Orange City and Sanford THE WORST EXPERIENCE EVER!!!!!

Scott T. en

Grado:

All the folks here are very friendly and helpful. Move in and move out was made very easy. Would definitely use them again. Thanks U-Haul of Debary.

Betty W. en

Grado:

Everything was great. Thank you!

Jesus A. en

Grado:

Great customer service Melinda!!!

Harry G. en

Grado:

El cliente no dejó un comentario.

andrew p. en

Grado:

Only the fact that there should be more communication between buyers and U - Haul employees. A friendly face by all of your team would invite more business

Ralph B. en

Grado:

El cliente no dejó un comentario.

Alan W. en

Grado:

fast and friendly service with very clean truck. Would highly recommend location.

Debra W. en

Grado:

El cliente no dejó un comentario.

LuAnne S. en

Grado:

El cliente no dejó un comentario.

Linda Q. en

Grado:

I used your self service and I have to say it was extremely slow and a bit tidious . The next time I would prefer to use one of your customer service reps to speed the process.

Rodney L. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

El cliente no dejó un comentario.

Linsey F. en

Grado:

When I returned the truck the boy who checked it in tried to over charge me for use of gas. When I addressed it with him he still proceeded to over charge me. I also returned the truck (hourly truck rental) an hour early and I was told it was a “flat rate” and refused to change the fee. When I called the location he pretended to be someone else and told me to call a different location. When I called the main location in orange city I was on hold for 20 minutes before I finally gave up. I have rented with U-Haul many times and after this experience I will never again, not with I recommend it to anyone else. I literally rented within 2 days for the same exact distance and truck and was charged and additional $40. Ridiculous!

Richard R. en

Grado:

Very nice people.

James A. en

Grado:

Millie had us checked in very quick and efficient. Nice people

Ronnette M. en

Grado:

Everything went so well that I do not feel you have to do anything to improve for the next customer.

sonja R. en

Grado:

nothing, the lady was super friendly and knew what she was doing.

Donna D. en

Grado:

El cliente no dejó un comentario.

Brenda y. en

Grado:

El cliente no dejó un comentario.

Ralph B. en

Grado:

Awesome people at this location. Will definitely use again.

Teresa D. en

Grado:

Did not provide furniture dolly I requested and paid for. Truck engine light was on. I had no choice but to drive it ,no other vehicle on premise except larger truck,which would have cost more in gas. I should have been given the gas free since it was not my fault Your associate recommends further drop off location. The associate was very pleasant and professional,but I could tell he wasn't fully trained. Techs should be knowledgable on how to use uhaul app. My move was successful,thanks uhaul

Andy R. en

Grado:

El cliente no dejó un comentario.

john s. en

Grado:

El cliente no dejó un comentario.

Luz C. en

Grado:

Great customer service.

George M. en

Grado:

Easy peasy, pick up paperwork and drop off without a hitch! Thanks for the assistance when I needed it most!

Migdalia C. en

Grado:

Maintenance with their truck.

Roger J. en

Grado:

All is good

Thaisha H. en

Grado:

El cliente no dejó un comentario.

Ana C. en

Grado:

El cliente no dejó un comentario.

Jeff S. en

Grado:

El cliente no dejó un comentario.

Veronica W. en

Grado:

larger parking area possibly

MILDRED M. en

Grado:

El cliente no dejó un comentario.

Allen W. en

Grado:

I rented for two days but was done a day early. Mileage is more expensive. Give customers the option to save money by returning to closer locations.Thank You

Barbara H. en

Grado:

To tell u the truth...l don't know what could be improved...I went in feeling overwhelmed..but your Employee Millie made the experience simple and easy...Thank you...

Joseph S. en

Grado:

Nothing...the service was excellent!!

Kevin W. en

Grado:

Thank you!

Todd M. en

Grado:

El cliente no dejó un comentario.

melvin o. en

Grado:

El cliente no dejó un comentario.

Joel G. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

Very nice people, easy to rent from

Ana C. en

Grado:

Your location and staff are very professional and courteous. Thank you! U-Haul for been there when I need You. Ana Calderon DBA Unforgettable Moments

Niesha P. en

Grado:

Millie was awesome, thank you for your help!

marie s. en

Grado:

El cliente no dejó un comentario.

Carlos R. en

Grado:

El cliente no dejó un comentario.

ANTONIO M. en

Grado:

El cliente no dejó un comentario.

Jim B. en

Grado:

While this location was very good, it was not the closest to where I needed. There were many much closer and seemed to have the equipment I needed.

JAMES G. en

Grado:

El cliente no dejó un comentario.

Steve C. en

Grado:

Friendly staff, knowledgeable

Jose R. en

Grado:

Awesome customer service, friendly and very helpful staff.

Jorge a. en

Grado:

Clean very easy and fast service

Kevin W. en

Grado:

Thank you for pleasant experience

Sandra L. en

Grado:

There were significant issues to my move in. Things cleared once the manager intervened.

DALE D. en

Grado:

MY moving out was as good as my moving in.

pam h. en

Grado:

Best place!

Susan R. en

Grado:

I can't say anything negative. They resolved my need.

coty m. en

Grado:

The lady that was at the desk was just amazing The Owner kept blowing up her phone and I thought that was really rude of the owner but the girl who was working was just AMAZING

Marquis D. en

Grado:

I was overcharged for fuel I had proof the fuel was not full of the Uhaul I picked up. I was overcharged for fuel, my dispute wasn't settled properly. Need my refund handled professionally!!!!!

Georgia G. en

Grado:

Everything was great

Paul B. en

Grado:

Very impressed and pleased with the staff and the facility! Highly recommend them

Robert G. en

Grado:

Water leak in unit. Ruined some of my stuff. BAD NEWS!!! Lights inside the indoor facility are on a timer. The light time goes out too fast. My wife has a walking disability,Lights went off on timer!

Stacey B. en

Grado:

The entire process was flawless. The manager was so friendly and helpful.

David A. en

Grado:

Excellent choice.

SHERLIE M. en

Grado:

My main concern was the increase in the price of the unit.

Emmanuel A. en

Grado:

It was nice to keep my things in a clean and safe place.

mary w. en

Grado:

The staff was very friendly and helpful. The overall experience was very good.

Gwendolyn M. en

Grado:

Had to wait a long time while attendant waited on others renting trucks, etc. Need two people in office when it's busy time.

Thomas B. en

Grado:

My problem wasn't the ones who own or run the storage place. But the first day apon moving in some junkies were locked out asking about cutting the bolts on their unit.

Cindy D. en

Grado:

The service that was provided on the day we arrived in Florida was excellent. Millie provided great customer service for our needs especially after a long drive from Ohio. Thank you!

David R. en

Grado:

Very professional. Team will help with a good attitude.

Donnella H. en

Grado:

Always helpful.

beverly m. en

Grado:

Thank you Melinda and Millie for all your help for the past year, this facility is tops because of you two ladies

HECTOR A. en

Grado:

Awesome experience, a will highly recommended.

Jeremy R. en

Grado:

It really was a nice, quiet, clean and convenient facility. Easy access and excellent service.

Donald P. en

Grado:

A very convenient and painless storage space experience. Staff was very helpful and attentive.

diane g. en

Grado:

STAFF WERE EXCEPTIONALLY HELPFUL AND ALWAYS COURTEOUS. THANK YOU FOR A GOOD EXPERIENCE DURING A STRESSFUL TIME OF MOVING.

Esemralda S. en

Grado:

This place is clean, great customer service. If i needed a storage unit I will use them again.

Shauna M. en

Grado:

Millie is very helpful in helping choose a storage unit that was large enough for all our stuff. Her storage units are clean and don't have any bugs. I HIGHLY recommend her storage units.

Terry M. en

Grado:

The first free month certificate is a joke. I got locked in the facility for three hours.The insulation on the ceiling fell all over my stuff