Move box display so service desk is visable from enty?Daniel S.
Customer Reviews for U-Haul Moving & Storage of Dayton
Dayton, OH 45403
(2 blocks East Of Keowee)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Hire more peopleJose R.
Best quality rental from any U-Haul I have ever rented from.David F.
El cliente no dejó un comentario.sukanth L.
El cliente no dejó un comentario.APRIL H.
El cliente no dejó un comentario.APOLLOS D. | First Impressions
El cliente no dejó un comentario.RICHARD S.
The salesperson was awesome and super helpful was just overall great experienceRichard E.
El cliente no dejó un comentario.Gregory P.
The employees were on top of it. I turned in my vehicle during a busy time and they were busting their butts to get everything goingRicardo Z.
El cliente no dejó un comentario.Leslie J.
El cliente no dejó un comentario.Eric F.
El cliente no dejó un comentario.Rhonda O.
El cliente no dejó un comentario.James B.
I have been to several hauls in the past and they were always helpful in everyway and respectful , clean and nice. The uhaul located at 1340 EThird St in Daytime n , Oh was by far the worst as far as the employees, manager was rude and unprofessional, when I rented a truck to empty out my storage unit that's when I discovered all my property was ruined and mildewed and moldy but they closed so had to take it and called the next morning to get screamed at by a manager when asked what. Should do and how to note everything before trying cl rental was due co.the facility and storage areas was filthy. There was blood in the restrooms, i let them know but because they were closing for the day it wasn't a priority. There was people living inside and walking around like they owned it and helped me more than the employees. I would never refere how do you spell referring her rooma friend at this location. I would also never tell anybody ne my experience there either . I just hope things change for the better of n the future .jessica m. | Overall Experience
El cliente no dejó un comentario.ANDRE E.
Rented a 8 pickup truck. Everyone was nice and great customer service, but the truck was kind of dirty and the truck read it needed a new air filter and maintenence for an oil change.RIAN E.
I'd say one thing would be to clean the windows. The windshield was a bit filthy. Other than that it was a great experience and I will definitely use it againðŸ˜Christopher S.
Nothing couldn't get any betterANGELA L.
El cliente no dejó un comentario.Ronald B.
El cliente no dejó un comentario.MICHAEL H.
Everything went smoothly and the customer service was fantasticChristopher B.
El cliente no dejó un comentario.Robert D.
Outstanding customer service from the person handling our initial rental and from the person who handled our return.Sherry F.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.DAVID J.
El cliente no dejó un comentario.Molly W.
El cliente no dejó un comentario.Donald V.
El cliente no dejó un comentario.Timothy M.
El cliente no dejó un comentario.MISTY A.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Jamalee S.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.TERESA N.
El cliente no dejó un comentario.PATRICK H.
Everything was pretty up front. I would have to say maybe arrows to direct where drop box for key after hours is because I was a little lost as to where it was located till I walked further down.Subrina T.
Awesome checkoutShawna S.
The staff was very profesional from the beginning to the end, quite refreshing to have that type of experience.Jeorge M.
Keep up the great workHari P.
The staff went above and beyond to assist our family so we would not lose our belongings in our uhaul storage! They are very nice and caring and their customer service is excellent! I would definitely recommend the E. 3rd Street location to anyone in need of a storage unit. Those location is secure as well as clean & bug and rodent free! Also this location has a professional but understanding General Mgr that strives to make your experience great!Rita H. | Overall Experience
None. I appreciated the hassle-free service. They took care of everything efficiently and with no issues.Guillermo M.
Everyone I encountered were so nice and helpful. Wonderful experience.DIANA S.
El cliente no dejó un comentario.Eddie C.
The truck had a chip in the windshield directly in line of sight. The stench of cigarette smoke was horrible. Had to spray truck with odor eliminator 6 times and it still wreaked of smoke when I returned it. There were cigarette ashes everywhere in the truck. The passenger side mirror was bent, and the transmission stuck in low gear for extended periods of time after accelerrating. I flew 4 hours to rent this truck, that was prepaid, and the rental company did very little, to absolutely nothing to have the truck ready for me. If I had time to find another rental company, I would have refused this truck. Unfortunately I did not have the time to do this. This is not my first time renting from uhaul, but this is by far my worst rental experience ever! I would not recommend this location to anyone.Albert B.
Over charged me. Didn't tell me I had to check myself in when I returned truck after hours...charged me 20 bucks...charged me for a utility dolly an appliance dolly...seal wasnt broken on utility dolly.UNDEAN R.
El cliente no dejó un comentario.Terry H.
El cliente no dejó un comentario.CHRISTOPHER BRAD M.
El cliente no dejó un comentario.Maddison B. | Overall Experience
El cliente no dejó un comentario.TAFFY T.
El cliente no dejó un comentario.Sandra R.
El cliente no dejó un comentario.Rhonda J.
Very efficient agent. Great guy.Eddie K.
Excellent customer service! I made a point to tell him that.JORDAN J.
El cliente no dejó un comentario.Eileen M.
El cliente no dejó un comentario.Edmund G.
It was anexcellent experience. You might consider offering 4wd trucks.Gary P.
Although they were short stayed the DM handled both my rental and return quickly and professionallyJeremiah H.
El cliente no dejó un comentario.James M.
The uhaul website is not user friendly. Had to stay on hold for two hours before I could be help. The location it's self was very wonderful and helpful. The website and app I would not recommend.Bethany O.
El cliente no dejó un comentario.Jerri T.
Was able to get the truck I needed just the day before. Quick and easy. Friendly staff!BJ G.
El cliente no dejó un comentario.Clark T.
El cliente no dejó un comentario.PATRICK P.
Fast service with people to help you with equipment.Peter K.
When i had arrived, the website was misleading. It said that a 2 bedroom would be able to fit in the space, however that wasnt going to br the case. I needed a larger space. The man was help in regards to helping me fond a location that would accommodate my needs, but when i asked if he would accomodate me for the milage, (about 10 or 15 miles) since i had to drive 20 minutes away, and come back and drop my uhual off. I would definitely go over on milage. I had explained that i may have already went over because i hd to go to a different location to pick up. The person seemed not to care. I called the dayton traffic office who also didnt care and was really disrespectful to me... when i had went to the location in trotwood, the representative had offer to out a discount on my reservation. It wasnt until i returned the truck, (with a whopping 8 miles over, $3.40 was the mileage waved) so you mean to tell me i was given hell over asking for up to $5 of my mileage to be cover? I will be going with whoever else from now on and paying the extra money because uhual has no empathy towards their clients. The people who keep them in business.ANITA M.
I've told two managers now that building B where the storage units are smells like pee that keep saying they will have it taken care of and never do.Joshua A.
El cliente no dejó un comentario.KEITH D.
Roaches found in truck upon pick up. Did not have truck size promised. Very disorganizedHeather L.
The clerk needed more training and notification should have been sent to me about where the location of the unit was and how to get to it before 10:00 pm. It was never discussed that 34 hour access could be available to me for more money. There was a purchase of a prior Ihaul that I felt I was over charged and Field Manager couldn't determine why the Truck cost was the amount leaving one City to another City. He told me to contact the Manager where I had dropped the Out Of Town Rental at his location. I was over charged for being late on a payment due to my Debit Card was destroyed by the Bank that my automatic payments were being processed for my unit on Burkhart Road in Dayton, Ohio.Brenda L D. | First Impressions
The vehicle was filthy. There was some type of green liquid sitting in the change compartment, greasy finger prints was all inside the truck and there was some white stuff all over the seats. I didn't have time to go back in and stand in line because I was on a very short time frame! Some other things happened its just too much to type. I've never had an experience like this at u-haul and it was also my first time using this location and I'll never use this location againTiffany H.
El cliente no dejó un comentario.JEFFREY B.
It was a great experience. They were ready for me and I was in & out quickly.Richard C.
El cliente no dejó un comentario.ALIC W. | Overall Experience
El cliente no dejó un comentario.Mia E.
El cliente no dejó un comentario.Alexsis B. | First Impressions
Don't change pickup time and location on me the night before pickup.James C.
Customer service was only bright side, facilities were dirty, on move out had to step over toothpaste and food people left everywhere in dockMichael S. | Overall Experience
Install automatic backup buzzers on all vehicles. I used the horn to alert people I was backing up. It's a universal item on all commercial vehicles and should be on all vehicles rented by your company. It's a safety issue.CHARLES P.
Dont try to use the app to return your rental after the office is closed. The app is a joke, you will get charged an extra 20 bucks for a service fee because it never works correctly to finish up the return processIAN L.
El cliente no dejó un comentario.Michelle R.
.. you can make sure that the vehicles have been cleaned and disinfected before they are rented out.. Besides this failing, I had a pleasant renter's experience and plan on doing it again. DLP, A Happy Renter!David P.
The facility was clean and our unit was ready as soon as I ordered it! The gentleman who helped me at the front desk was great explained the code and getting into the building perfectly and he was very nice and professional! I would def recommend this facility to anyone needing a storage unit especially if you need it fast!Olivia N. | Online Move In
El cliente no dejó un comentario.Amanda K. | First Impressions
El cliente no dejó un comentario.Meghan W.
El cliente no dejó un comentario.Jack L.
Great location! Great customer service! I will happily go out of my way to give this location more of my business in the future!Heather B.
You did a great job. Thank you!Wanda G.
El cliente no dejó un comentario.Edwin S.
I think there was some confusion at the location that day and I was given the wrong truck. It was the size I requested, but the mileage was incorrect and there was supposed to be half a tank of gas, but it was nearly empty. Also, it didn't smell like it had been cleaned since its previous rental. However, the staff was friendly and the truck worked fine, so overall it was a positive experience. It seems like they might need more staff at that location. They deserve the help!DREW R.
El cliente no dejó un comentario.Daniel I.
The inside of the cab was Full of Dog Hair flying around everywhere the steering wheel, counsole, and radio area was dirty. The windshield on the passenger side was damaged bad enough we had to ask if it was safe to drive.DEANNA V.
El cliente no dejó un comentario.devin s. | Overall Experience
For contactless check-in, the picture of the lockbox was greatâ€” but its exact location was a mystery and took some hunting to find (hidden by vehicles at turn-in).Mark D.
Great people and great products.Craig C.
El cliente no dejó un comentario.Gwendolyn P.
Very friendly staff. Easy process to pick-up and return. Prices were fair and equipment was fuel efficient.ANGELA D.
El cliente no dejó un comentario.Mattie H.
El cliente no dejó un comentario.Sara A. | Overall Experience
El cliente no dejó un comentario.Tom R.
Truck itself was overall okay but the windshield wipers were AWFUL and I actually had to pull over and wait for rain to stop and then dry the windshield to be able to continue. Customer service was good...was just a real pain to deal with the wipers, costing me time.Brent H.
El cliente no dejó un comentario.Eric G.
I love this location!!!!!!!!!!!!!Susan E.
El cliente no dejó un comentario.CHRIS F.
Customer service was great. Did not get the gentlemen's name who waited on me? However he was very informative and polite.Melissa D.
My only problem was checking the equipment in on line. I couldn't share my location. Other than that the experience was worth the money spent. I will come back againCharles P.
El cliente no dejó un comentario.Rachel B.
Very friendly person and great service. Great experiencepatrick R.
El cliente no dejó un comentario.Kevin G.
El cliente no dejó un comentario.Richard V.
El cliente no dejó un comentario.Dejana S.
El cliente no dejó un comentario.Franco P. | Overall Experience
My cousin and I were at 1340 East Third street in Dayton, Ohio on August 15, 2021 from 9am-11am and we noticed how the store Manager and the one only employee did great remaining professional and helpful in spite of how busy it was. Great job guys!Tessa J. | First Impressions
It was hard to get everything to the 3rd floor with so many people moving and using carts, but I don't think UHaul could have done any better for that situation. Having more flat carts would have been nice.KATHERINE M. | First Impressions
El cliente no dejó un comentario.Raymond H. | First Impressions
Everything went wellKalvin K. | First Impressions
We moved our stuff out after watching several guys walk up to the glass sliding bay door, bang the glass a couple times and the doors open, did not need a code. Then these guys with rolling baskets leaving the storage area with odds and ends. They are getting into the storage doors, using what looks like a room stick from the ceiling and poking holes in each unit to peek inside and see if there is anything worth stealing, then they get into the units and take what they want. We watched them leave. Our unit had a hole. We complained, but didn't receive a phone call back. When the new glass doors was installed they should have been tested for flaws. That is unacceptable, but dont let me be a day late paying rent. Gary H. | Overall Experience
El cliente no dejó un comentario.Victoria C. | First Impressions
El cliente no dejó un comentario.Tammie T. | Overall Experience
El cliente no dejó un comentario.Denver M. | First Impressions
El cliente no dejó un comentario.patricia a. | First Impressions
Place was clean and well maintained.Matthew I. | Overall Experience
El cliente no dejó un comentario.eric d. | Overall Experience
El cliente no dejó un comentario.Matthew I. | First Impressions
I am chosing to get my items out of storage because there is a serious rodent problem. Many of my personal items were damaged and/or soiled with mice urine and feces. I chose to throw out many of my items that held sentimental and monetary value and it was terrible to clean up the mess that was made in my unit. I'm sad that I can't claim those things as a loss with insurance.Traci G. | Overall Experience
I always use the uhaul on east third street for all my storage and truck rentals. The first time I came into the store Aughn'ae helped me, and has been there every single time I've come in and needed a rental or any assistance. He is always working and has helped me every time. I really appreciate that uhaul hires great staff for customer service also, because moving is not so great. I will always choose this uhaul location for all my moving and storage needs! Thank you!!!Kailey K. | Overall Experience
El cliente no dejó un comentario.Lauren M. | Overall Experience
El cliente no dejó un comentario.Tiffany S. | Overall Experience
El cliente no dejó un comentario.Kenneth P. | Overall Experience
El cliente no dejó un comentario.Kim H. | Overall Experience
El cliente no dejó un comentario.amber j. | Overall Experience
Love the service!Tongyu G. | First Impressions
Had mice chew up some of my belongingsKaren S. | Overall Experience
No comments at the moment.Rhonda S. | Overall Experience
El cliente no dejó un comentario.Gavin F. | First Impressions
El cliente no dejó un comentario.Adriana P. | Online Move In
Employees were very friendly but I called many many times over a span of two months to see if there was any possible way I could cancel my unit over the phone and no one ever answered. Finally got time to go to my unit and manually cancel it, but waited in line 15 minutes before someone even noticed that I was there. Like I said, very incredibly friendly employees and great facility, but was just unhappy with the customer serviceDestiny S. | Overall Experience
Not happy about having to pay $50 for leaving my key in Austin.Silka L. | Overall Experience
Was a good experienceJacob S. | First Impressions
I was not satisfied with my services this time.Rhonda S. | First Impressions
El cliente no dejó un comentario.Dana W. | First Impressions
They force you to buy their lock do you have to buy renters insurance and then they like to charge $100 in late fees they have mice who will eat through everything I guess maybe that’s why they want you get the renters insurance the staff though was very friendly they did what they could I will give you guys thatBut I feel like they take advantage of people and situations that obviously have their stuff In storage for a reason I just think that they don’t have to charge such excessive prices in late fees and then the mice they put poison boxes out there with no poison in them so what’s that gonna doerica o. | Overall Experience
The old elevator doors sometimes hopped off their track, and the double door system meant that you were competing with other people who forgot to close it on a different floor. The security scanner sometimes didn't work on my building, and I had to use the other one. No way of knowing without asking. No mice presence for 2 years, until the very end (maybe the trap got old?) Other than that, no issues.Robert T. | Overall Experience
Everyone so friendly makes you feel at home <3Tiffany S. | First Impressions
Very helpful staff, very clean facility. Very thankful for them working with me so last minuteDestiny S. | First Impressions
El cliente no dejó un comentario.tina C. | Overall Experience
El cliente no dejó un comentario.Luis B. | Overall Experience
Wonderful 👏STEVE W. | Overall Experience
On my move out day i found 3 dead little mices in the mist of my belongings.Robin W. | Overall Experience
El cliente no dejó un comentario.Rhonda H. | Overall Experience
Everything went very smoothly. Impressed with the facility.Larkin V. | First Impressions
Staff very RUDE and I purchased insurance staff noted my valuables in the amount of $0! So why am I paying for insurancecrystal h. | First Impressions
El cliente no dejó un comentario.Jason G. | First Impressions
El cliente no dejó un comentario.Phillip B. | First Impressions
El cliente no dejó un comentario.Heather J. | First Impressions
Was glad to have my storage unit within moments of wanting it. Appreciate the good service. ¡Gracias!Alvin A. | First Impressions
Setting up the storage unit account was easy with the expert help of the U-Haul folks. Cody was great to work with.Rick M. | First Impressions
Extraordinario servicio al clientecharlene h. | First Impressions
Everything was great according to my sonAngela L. | First Impressions
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