Comentarios del cliente para U-Haul Moving & Storage of Crystal Lake

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Crystal Lake

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Silvestre B. en

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El cliente no dejó un comentario.

Kyle C. en

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El cliente no dejó un comentario.

nello L. en

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El cliente no dejó un comentario.

Jeffrey P. en

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Don’t mess with perfection. Keep up the good work.The employees were always efficient and courteous. Thank you!

Henry J. en

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Only issue I have with UHaul is that the pricing is a little misleading. Low rental rates but very high mileage rate. Would recommend a different company if going distant.

Randy G. en

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El cliente no dejó un comentario.

james Y. en

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El cliente no dejó un comentario.

Diane C. en

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El cliente no dejó un comentario.

Thomas K. en

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Awesome staff, super helpful and professional

Laura M. en

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El cliente no dejó un comentario.

Lyn D. en

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El cliente no dejó un comentario.

Bari A. en

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Stop being sooo paranoid. Taking photos of your drivers license with a smartphone is a bit over the top. Stop being such fraidy cats!

DONALD Z. en

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El cliente no dejó un comentario.

Dennis M. en

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They bought back my extra boxes and were very easy to deal with.

Paul F. en

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El cliente no dejó un comentario.

Richard P. en

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El cliente no dejó un comentario.

Christine M. en

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El cliente no dejó un comentario.

Haley M. en

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I was told and confirmed with that I was picking up a truck and car dolly and the dolly was not there when I picked up the truck and I had to drive far to go get it myself. This caused me a huge time delay in my moving process.

Pamela D. en

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El cliente no dejó un comentario.

Larry L. en

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El cliente no dejó un comentario.

Richard M. en

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Employees were very organized

Cherie s. en

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non

roxanne D. en

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Nathan was terrific! Very friendly with good customer skills. He explained everything clearly and is an asset to your team. Thank you, Roxanne

Eric M. en

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El cliente no dejó un comentario.

Jeffrey S. en

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They were a big help with my problem

Jeffery F. en

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El cliente no dejó un comentario.

nick C. en

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El cliente no dejó un comentario.

Zachary Z. en

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El cliente no dejó un comentario.

Sabrina B. en

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El cliente no dejó un comentario.

Ed K. en

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El cliente no dejó un comentario.

David D. en

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El cliente no dejó un comentario.

Dennis O. en

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Constancy, you can likely look back on my account and see the notes. To make a long story short, one lady had information that I was renting something entirely different than what I ordered. Other than that, you guys are great

Jeannette J. en

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El cliente no dejó un comentario.

Adam C. en

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El cliente no dejó un comentario.

Steven F. en

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El cliente no dejó un comentario.

Brian R. en

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The young man who helped me when i picked up was a very nice kid. Polite respectful. Dont see a lot of that anymore!!

Charles W. en

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El cliente no dejó un comentario.

Martin O. en

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Perfect place to hold our furniture while we moved.

LAURA W. en

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My overall experience was very good. What I disliked was the constant increase in fees as U-Haul continued to expand and add more units.

Paul N. en

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Very professional operation

Heather D. en

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My belongings were well protected. Staff was friendly and helpful

SHERRY G. en

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I'm unhappy to hear uhaul does not prorate rentals of their storage units. Staff was very rude about my question. No thank you for my 8 year patronage either.

Ramona T. en

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Professional team Thank you

valerie e. en

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This location, the staff, and the ease of access to the storage units are just some of the reasons I use this UHaul location. I have, and continue to, recommend this business to others.

SCOTT H. en

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Your website does not work well. I updated my address and email at least a half dozen times, and each time it returned to my original (and now outdated) information. Someone from IT needs to correct.

Christopher B. en

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Agent was very helpful and friendly.

Janet V. en

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Very helpful and kind employees. Answered all my questions and took time to explain everything.

Alex m. en

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Fantastic facility and great personnel. The service we received was excellent!

DAVE J. en

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Nice facility and the last rental we were able to get a trailer. Storage was okay but easy to access. Charged for a full 30 days even though we were out after first 2 days of the month.

Ronald S. en

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Staff & service was great. Suggestion: be up-front regarding "required" insurance. I was sold on the 5x5x5 @ 5.99 per month which turned into about 13.00 once my information was taken = ungroovy.

Richard G. en

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Very helpful staff, was able to rent a unit for 13.66 a month with their insurance. Only needed it for 2 months and when I cleaned out my unit the staff was very appreciative that it was clean.

Judith H. en

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Very happy with the convenience

JOSE D. en

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Great customer service. Clean and secured storage space.

MARIE G. en

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Like the staff. Easy to work with.

Sandra W. en

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Our Young Sales Person was excellant!

Matthew E. en

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Service was excellent.

Lauren P. en

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I just wish I could access until 9pm

Susan M. en

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Everyone was very helpful and courteous.

susan D. en

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Austin was very knowledgeable and helpful, both over the phone and in person.

betty h. en

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Courteous, efficient, honest employees. Where do you find such Dedicated people? O

Constance s. en

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Personnel was very friendly & helpful. We were in and out quickly and well informed. One of the most pleasant businesses I have worked with in a long while. Keep up the great work!

STEPHANIE L. en

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I’ve appreciated that the storage was inside & climate controlled. I didn’t have any issues in the time I used their facility.

betty h. en

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Chris, the traveling manager, and Will and Austin were all wonderful. They changed a lock and made my move-in very comfortable.

Heather D. en

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Extremely flawless care. Personable service. Helped to keep cost down

Virginia H. en

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I could not be more pleased with the service I received. Each of the staff was friendly and professional. They were patient and took the time to help take care of what we needed. V. Hardy

Heather D. en

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Excellent, knowledgeable, and friendly service

Brian M. en

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Stored our stuff for about 5 months. Everything was great.

Michael Y. en

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Thanks

Jeff D. en

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Everything went smoothly. The employees were friendly & helpful. Would recommend!

Benjamin M. en

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Satisfied.

Natalie Z. en

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I cannot recommend this facility enough! The staff was extremely accommodating and professional. They signed for tons of packages for me and perfectly organized them into the 10x10 unit. So grateful!

Jeffrey H. en

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Excellent facility with a very helpful staff

Martin C. en

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Thank you!

MICHAEL R. en

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great place and people

Carol M. en

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Staff went the extra mile to be helpful. Even outside of normal operating hours. Alleviated a lot of stress inherent in moving

Glenn S. en

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xxxxxxx

Jimmy T. en

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Excellent service!!

michael e. en

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I was and have been a customer for around 8 years having a storage unite or renting trucks. Always clean and in good condition. Your staff was very nice and took there time to explain every option

Julyn P. en

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I booked a climate control 10 x 10 unit for 10/27 I was told that there wasn’t any they would give me 2 5x5 units. Really?!! You will give me less not upgrade for YOUR inadequate system$45/mo more

PAUL K. en

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Thank you!

MARY A. en

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No Comments

Karla S. en

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Paul was spitting chewing tobacco in a jar at the counter while helping me. Gross and unprofessional.

TERRY E. en

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a well run facility. the staff was always helpful and understanding

Heidi H. en

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The only issue I have with the process is I was charged on 9/7 and moved out and returned the empty container on 9/8 and they would not prorate any of the monthly expense. This is a terrible policy.

Kurt S. en

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I called U-haul by telephone more than a week ago and changed the move dates. I will not be moving in until 8/25.

frank c. en

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First experience was a great one, facility was just what was needed

Nikki T. en

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Very poor customer service. Will not be coming back nor recommending this location to anyone.

Cecil F. en

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The employee who showed us around and made a reservation was just great. Unfortunately our plans have changed so I will call & cancel. Cecil F

Desiree S. en

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Super accommodating. Great staff.

Debra B. en

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The storage units are clean and the staff was friendly and professional. Very good experience.

Thomas P. en

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The U-Haul staff was very helpful and courteous. My storage space and the entire facility was clean and secure.

DAVID B. en

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I was a client for over 9 years! I was always pleased with the UHaul of Crystal Lake facility and its staff.

steve k. en

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Closing time of 7 PM should be extended to 8 PM

KELLY W. en

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We had a storage unit for just under 2 years. Everything was secure & climate controlled which we needed since we were storing a bunch of appliances. Rates were reasonable and staff helpful when nee