Comentarios de los clientes para U-Haul Moving & Storage of Crossroads

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Crossroads

Clasificación general:

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Misty B.
Clasificación:

El cliente no dejó un comentario.

STEPHEN K.
Clasificación:

Even though the power was out at the pick up location off SE 59th and I-35, the lady that helped me was very helpful in getting me the trailer I needed very quickly. I assumed she was the only one there and even hooked the trailer up to my truck.

shelby W.
Clasificación:

When I arrived, there was only one associate to assist myself and three others. This normally wouldn't be an issue, however, while she was assisting the customer ahead of myself, she made three personal phone calls that disrupted the help that the guy in front of me was needing to rent a truck. In addition to the terrible customer service, I attempted to check in first through the app, but this location didn't have any of the trucks that I was assigned to. Once I was finally able to retrieve keys from the associate, I unwrapped my furniture pads and they were extremely dirty with mud, hair, and dirt all over them. This was not a great experience. I was disappointed that the app check in didn't follow through as I try to limit person to person contact with covid.

Valerie C.
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Chastity (I think that was her name) was so great! Excellent customer service & professionalism!

RICHARD R.
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El cliente no dejó un comentario.

SOPHIA H.
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Everything was great. Service was fast and reps were friendly.

Michael W.
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El cliente no dejó un comentario.

JOSE R.
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El cliente no dejó un comentario.

Alejandro A.
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El cliente no dejó un comentario.

Darryl B. | First Impressions |
Clasificación:

Uhaul is the best

MATTHEW F.
Clasificación:

Our original rental location was on North E. 12th St in more Oklahoma. They treated us very poorly. The prices of your boxes were double and they told us if we wanted boxes to go to the other location where they sell in bulk. We went to the location we rented the truck from and got boxes and everything we needed including locks and they treated us very very well. You will never go to the place on 12th St. again they make Uhaul look bad.

Lance W.
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El cliente no dejó un comentario.

Joshua C.
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The lady at the counter in the morning did not have a great attitude besides that had a good relationship with U-Haul..

CHRISTOPHER R.
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El cliente no dejó un comentario.

Hercules V.
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El cliente no dejó un comentario.

Keith L.
Clasificación:

I was glad to be a past employee, waited to be hooked up, but chose to hook up myself after waiting for a while. Before checking out, took time because employee could not figure out why my reservation would not rent a ramp trailer, I was told from the employee that it was a rotation RT, could not get fixed, had to go with another smaller trailer. I pointed out to employee that marker lights were pushed in and a few did not work, the line of lights. Plus check your inspection stickers, way out of date. Thank you, God bless, Keith Love

RICHARD A.
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We were over charged on mileage. We have not received a call back from the GM.

Ahna B. | Overall Experience |
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El cliente no dejó un comentario.

Kenton L.
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Always helpful and friendly!!!

KEVIN A.
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El cliente no dejó un comentario.

KENNETH D.
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El cliente no dejó un comentario.

JEFFREY S.
Clasificación:

El cliente no dejó un comentario.

NICOLE A.
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El cliente no dejó un comentario.

Natasha P.
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El cliente no dejó un comentario.

Kenton L.
Clasificación:

Good people.......Great Service!!!!!

Philip H.
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El cliente no dejó un comentario.

Michael E.
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El cliente no dejó un comentario.

Kenton L.
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Very friendly ... very helpful.

Caleigh M.
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El cliente no dejó un comentario.

Tia C.
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El cliente no dejó un comentario.

Efren M.
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El cliente no dejó un comentario.

Kerry H.
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I had preregister online and paid took an hour to actually get the two wheel tow dolley.

Matthew L.
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El cliente no dejó un comentario.

Stefany O.
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El cliente no dejó un comentario.

Walter H.
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Totally happy with my experience. From setting the reservation to pick up and drop off. Everything went perfect. The truck as in excellent condition. Thank you for making it stress free. You guys did awesome!!

Christopher V.
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El cliente no dejó un comentario.

lillie R.
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El cliente no dejó un comentario.

Jim W.
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El cliente no dejó un comentario.

Rory M.
Clasificación:

Clean\sanitize your vehicles it makes no sense for someone to rent a truck and it had blood on the inside and out of the door,and that isn't safe at all.

Kimberly T.
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El cliente no dejó un comentario.

Eugenia A.
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El cliente no dejó un comentario.

WILLIAM L.
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As every time College HUNKs have used this location for truck rental, this time was the same...Perfect!!!

ARMANDO C.
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El cliente no dejó un comentario.

DALTON D.
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El cliente no dejó un comentario.

JAMIE P.
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El cliente no dejó un comentario.

JUSTIN L.
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El cliente no dejó un comentario.

William J.
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El cliente no dejó un comentario.

Nikeashia H.
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El cliente no dejó un comentario.

RENEE W.
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Due to your computer issue at your office, I didn't get my truck until 9:40 instead of 9am but you still required it back on time!!! I feel I need a refund of 30 minute $$$

Odeh K.
Clasificación:

Don't surprise your customers in the 12th hour that the deal has to be in cash because your credit card machine is not working. After driving from Dallas and waiting 20 minutes in your facility, and after my wife dropped me off I was told that I would need $100.00 in order to rent the truck because your credit card machine is not functioning properly.

Lori M.
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El cliente no dejó un comentario.

Rachelle U.
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El cliente no dejó un comentario.

Dale R.
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El cliente no dejó un comentario.

Philip A.
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El cliente no dejó un comentario.

Justin M.
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El cliente no dejó un comentario.

Ryan M.
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Smart and careful folks. Good on ya business!

debra C.
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El cliente no dejó un comentario.

Matt S.
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El cliente no dejó un comentario.

Yunwei K.
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El cliente no dejó un comentario.

Jermal B.
Clasificación:

I would totally market to Teachers. Those who have to move out of their classrooms and need a place to store belongings for the summer. Good pricing and easy pickup/delivery. First month FREE is great!! I plan to use them again.

Jacky J.
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El cliente no dejó un comentario.

Jacky J.
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El cliente no dejó un comentario.

Pam D.
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El cliente no dejó un comentario.

Cathey C.
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Courteous and Efficient. thanks

Cole H.
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N/A

Mark R.
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El cliente no dejó un comentario.

Harold P.
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Employees were very nice, respectful and helpful

Natalie S.
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I believe his name was Timothy who helped me. He was very helpful, kind, and made my return experience better than expected.

Michelle E.
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Make sure the mileage is correct in the system. I drove less than 10 miles and only put $4 in tank to replace gas. I was charged for almost 60 miles. Please compare your paperwork to speedometer and take a picture of the mileage before you drive off.

Gina C.
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El cliente no dejó un comentario.

William O.
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El cliente no dejó un comentario.

Thomas T.
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El cliente no dejó un comentario.

Mario G.
Clasificación:

El cliente no dejó un comentario.

Sara B.
Clasificación:

68 dollars to rent it for 2 hours, super overpriced

James C.
Clasificación:

keep up the good work !!

Jeff S.
Clasificación:

El cliente no dejó un comentario.

Thomas T.
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El cliente no dejó un comentario.

Joseph G.
Clasificación:

El cliente no dejó un comentario.

Cathy A.
Clasificación:

El cliente no dejó un comentario.

Eric I.
Clasificación:

I have no complaints, however I requested an appliance dolly but one was not available. I wasn't charged for it and was given a regular hand truck at no charge, and a reduced mileage rate. Overall it was a pleasant experience renting from this location.

Matthew R.
Clasificación:

Efficient and easy rental. Great service and will definitely recommend and use in the future.

BETTY S.
Clasificación:

Nothing,everything & everyone was super nice,I will be back if I need to move again.Thank you Shawn steward

Matthew D.
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Our company uses this location all the time. Perfect service as always. Thank you.

Etta S.
Clasificación:

El cliente no dejó un comentario.

Roza G.
Clasificación:

Great customer appreciation. Fast and knowledgeable. Very friendly and professional.

Michael H.
Clasificación:

El cliente no dejó un comentario.

rosa G.
Clasificación:

Great customer service. Very friendly and helpful.

William J.
Clasificación:

Nothing

sherry B.
Clasificación:

El cliente no dejó un comentario.

Bobbie K.
Clasificación:

El cliente no dejó un comentario.

TERRY D.
Clasificación:

Thank you Timothy. We appreciate your help.

Carl P.
Clasificación:

Very nice and helpful with hookup and light check.

William O.
Clasificación:

El cliente no dejó un comentario.

Michelle R.
Clasificación:

The gentleman that works there is very very rude he almost got knocked out of him

beatrice G.
Clasificación:

El cliente no dejó un comentario.

Pamela D.
Clasificación:

El cliente no dejó un comentario.

Kay D.
Clasificación:

El cliente no dejó un comentario.

Vivian N.
Clasificación:

Hi, it would be nice to have straps or somehow of harnessing things down.

joseph G.
Clasificación:

My first truck was broke so had to get a bigger one then when I returned it I got charged almost 250 over what I owed,I had to point it out an show the mistakes just wrong!!

Randy W.
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Customer service was fantastic! The self check in process really stinks in the rain. Having to take multiple photos of the vehicle with very little shelter was not a good experience. You can't control the weather though! Overall, great experience.

david D.
Clasificación:

I've used trailers from this location several times. Everything has gone smooth and quickly. I'll use them again if needed.

Christina A.
Clasificación:

Got there a few minutes before 7 and they already locked the door!

WANDA W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Megan S. | Overall Experience |
Clasificación:

The staff was wonderful and the facility was absolutely convenient, however, I’ve never stored in a place with so much mice feces when moving out. Everything else was great!

Bonnie S. | Overall Experience |
Clasificación:

Always polite and helpful in answering any questions. The facility is clean. The people greet you with a smile.

carleta p. | Overall Experience |
Clasificación:

I would like to say that Wess does it all at the store from cleaning to the storages to the trucks to the customers inside the store & phones

Bonnie S. | First Impressions |
Clasificación:

It was freezing yesterday and We we're having to move things quickly so I was under a lot of stress and aniexty. The accociate was able to help me and I am greatfull.

LAUREN R. | Overall Experience |
Clasificación:

My original unit flooded so they moved my stuff. The broke stuff. Was told it was canceled before I was charged again. Then was charged again. Terrible customer service.

Kathern P. | Overall Experience |
Clasificación:

I wasnt very happy with the customer service this time. I have been going there for years and this past experience was horrible.

Alfred l. | Overall Experience |
Clasificación:

i move out thougth we cool now over pay told management even rented 2 units now ..?i oh wT BY.haT NO PAYED U DONT NOW DONT ..COME ON I LIKE WHAT UP/ A YEAR ALMOST 10 MO.MITE NEED BUT WHA

Kristina F. | Overall Experience |
Clasificación:

my fiancé and I were exceptionally satisfied with service here. However, A uinsurance claim from June still hasn’t paid my rental car expense due to my car being in shop from damage of a Uhaul trailer

JACKIE B. | Overall Experience |
Clasificación:

My truck broke down during my move which lead an inconvenience. For the people who were helping me move. And I never heard from uhaul but they took more money from me there next day.

No se han enviado comentarios para esta ubicación.

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