excellent service. efficient and professionalDANIEL F.
Customer Reviews for U-Haul Moving & Storage of Coram
Coram, NY 11727
(3/4 of a mile East of Route 83)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 6:30 a. m. - 8 p. m.
- Dom.: 8 a. m. - 6 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The young man that helped us was so wonderful, very kind & personable. Such a pleasant experience!!Salvatore L.
The general manager was very helpful.Julie E.
Not much. The attendant was helpful and pleasant.sharon C.
Truck had less than quarter tank of gas, brought it back where the needle exactly was, associate wanted to charge me more money for brining truck back with less than I left with which was not true, he asked if I took a picture of gauge before leaving, I said no and told me it's my fault because I don't have proof, so I key with truck to add more gas yet again, I drive 17.5 totally during the rental and put over 5 gallons of gas in truck, don't make any sense, very unprofessional and poor customer serviceJoe M.
Courteous, professional servicerobert J.
Is goodFRANCISCOANTONIO R.
Dealt with rude manager Eric.... Basically called me liar... His employees promised something and had call corporate to get revolved. Wont rent there againPatrick M.
Customer did not leave a comment.John A.
Customer did not leave a comment.Vincent M.
Charlie was the man who helped me and he was BEYOND helpful. Couldn't have asked for a better experience - thank you so much!Valerie A.
Customer did not leave a comment.VINCENT L.
Customer did not leave a comment.Colleen B.
Only problem with rental experience was the car tow dolly, the design is horrible, where the front tires of the car you were towing set onto the dolly, that portion should not be allowed to swivel, but in the design it swivels. Making backing up next to impossibleâ€¦..mark L.
All was well done . Quick, friendly service. Got what I needed. Thank you.Dana K.
Mr Williams, Eric, Malik and Tom gives Excellent outstanding respectable services very friendly and professionalWellene W.
Excellent customer serviceEric F.
Nothing you guys were perfect thanksJustin R.
Customer did not leave a comment.John A.
Customer did not leave a comment.CARLOS D.
Customer did not leave a comment.Edward M.
The service is excellent and the employers are very helpful and professional.Benjamin C.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.GARYL P.
Customer did not leave a comment.Edvin A.
Trailer had a broken extension harness for the lights. After buying my own extender, the trailer only had brake and turn signal functionality. The tail/clearance lights never worked.Robert L.
Customer did not leave a comment.lydell T.
I was highly impressed by the high level of customer service I wish I could remember his name but he was so polite & his customer service skills were top top notch.Leslie B.
I did let the attendant know when I returned the trailer that the tires are very concerning.Rodd A.
Outstanding! A+joseph S.
Customer did not leave a comment.JONATHAN L.
Customer did not leave a comment.Justin S.
The Representatives at this location were very professional and very quick in getting your in and out great service..George O.
Good facility, staff was great.john B.
Everything was perfect. I pass other locations to get to this one. Representatives are courteous and helpful every time. I go out of my way to use this location.Elizabeth N.
Eric was very helpful and clear about the charges at check in which was appreciated. Picking up and returning was smooth as silk.Jeffrey K.
Customer did not leave a comment.rita S.
Customer did not leave a comment.Sharon M. | First Impressions
SÃºper helpful and polite. Highly recommend this location!MICHAELRAFAEL M.
Excellent Service!!CARL S.
Make sure the windshield does not have a huge crack that obstructs the drivers view.Steven K.
Everybody that works at this location very friendly and precessional!I will be backâ€¦..robert R.
Excellent service!Joseph G.
Customer did not leave a comment.Kyle B.
Customer did not leave a comment.cameron P.
Definitely would use again everything went smooth and I like the online set up was so easy to set up was a great move in choiceRalph S.
EXCELLENT CUSTOMER SERVICE from ordering the truck to returning!Linda M.
Charged more than I was told, the vehicle had multiple service lights on, I was given a spare key, nobody even showed me where the vehicle was I had to wander around the parking lot alone until I found it, when I came back to return it, nobody was inside the building, outside the building or anywhere to be found. I honked twice still nothing, there were about 5 people in total wandering around looking for an employee. Finally someone showed up and charged me more than my receipt states but I was assured that the additional amount would fall off once the transaction was cleared?? This was not stated anywhere on the paperwork or the website of any additional unknown charges.Jamie C.
I have used this uhaul 3 times and the employees are great.Vincent M.
Customer did not leave a comment.paul eugenio C.
Everyone we encountered was incredibly nice and helpful! This process was made so easy by both the manager and all of his incredible employees.colin s. | First Impressions
Love the crew at Coram!!!! Very professional!NICK B.
Customer did not leave a comment.Thomas R.
Customer did not leave a comment.STANLEY P. | Overall Experience
Customer did not leave a comment.maria P.
Employee was quick got me on the road fast . And drop off was just as easy thanksDAVIDA O.
Customer did not leave a comment.TIFFANYELLA MAE M.
Customer did not leave a comment.rocco m. | First Impressions
Customer did not leave a comment.STEVENT M. | First Impressions
Excellent staff !RICARDOENRIQUE B.
The truck rental and storage option is very convenient and economical.Valerie R. | First Impressions
Customer did not leave a comment.karina H.
Customer did not leave a comment.TABETHAA S.
Extremely courteous staff both when we picked up the truck and when we returned it. I wish every business had employees that respectful and friendly. The truck was clean, however after a cold start, it sounded like a diesel engine for the first 5 minutes or so. Very noisy, like maybe a worn timing chain, but it cleared up after 5 minutes, I verified that it was indeed, a gas engine. I shut it down and attempted to check the oil but couldn't get the dip stick to come out. Overall good experience.Peter S.
Customer did not leave a comment.CARRIEELLEN K.
Customer did not leave a comment.JEFFREYMICHAEL D.
I first called the Coram location to inquire about a storage unit and had the pleasure of speaking with Arron, the location manager. We spoke briefly over the phone and I figured it would be easier to go down and speak to him in person since I work riguht up the road and had a lot of questions. From start to finish, Arron was so friendly and helpful. We discussed my upcoming move and what would be best for me and my current situation, and I left there feeling confident that my personal belongings were in good care. Thank you, Arron! Moving can be stressful and you made this part easy and painless. Would 10/10 recommend anyone looking to rent a Uhaul vehicle or storage unit!Angela O. | First Impressions
Everything was great. The representative who checked us in was professional and explained everything. The equipment was clean for moving my furniture and billing was fair. Overall a great experience. *kudos to the rep who checked me in. He was thorough and explained everythingLORIMARIE W.
Nothing, the worker who helped me with my rental made sure the truck was ready and warmed up and the total price estimate was only a few dollars shy of the actual bill. The only negative thing was the $20 dollars I had to put in the gas tank to bring it up to the level it showed when I picked up the truck. I only drove 40 miles so the gas mileage sucksMICHAELB P.
Customer did not leave a comment.ROCCO D.
Excellent location. Have always had a great experience hereAlex T.
Customer did not leave a comment.andrew f. | Overall Experience
Customer did not leave a comment.vincent m. | Overall Experience
Customer did not leave a comment.william V.
Great service as alwaysWalter P.
Lower priceJoseph B.
Renting a trailer is more economical than the truck.Betsy S.
Awesome product, great service!NICHOLAS B.
They performed a great job. I accidentally left some of my moving supplies in the enclosed 6x12 trailer(finished moving late and woke up late) and when calling the location they removed the items from the trailer and secured them until I was able to return to the location to pick them up. Thanks Tom.Douglas O.
Malik was an amazing help in making my rentals go smooth. He was extremely knowledgeable. He helped us from beginning to the end. Extremely courtesy and polite made us feel very comfortable.MICHELLE C.
The UHaul app SUCKS! No matter how many times I gave access to my current location, I could not continue. I eventually abandoned the app and use the Uhaul site directly.Craig O.
Awesome service!!!!! I was running a few minutes late in returning trailer and Uhaul rep was unbelievable!!!! Appreciate it.NICHOLAS B.
The guy who took care of my entire reservation and return (same guy) was great. Professional and very friendly. He made sure i had what i needed for my reservation and that it was in good shape. When i returned it he was there checking me back in right away. Based soley on this guy i will continue to use this location for all my rentals and recommend this location highly.Michael M.
Customer did not leave a comment.Eliza T.
Customer did not leave a comment.LaReece W.
Everything was perfect. Thanks uhaul.RENFORDANTHONY G.
Customer did not leave a comment.CHAO L.
Customer did not leave a comment.CANDYESTRABO I N.
The young man on duty Sat and Sun AM was more then a pleasure to deal with. Highly recommend your location.CHRISTINEA L.
Customer did not leave a comment.FRANCISXAVIER B.
Original Reservation Number was 91591739, made 10 days ago. When I arrived at the location, no 20' moving van was available for me as per the reservation. I had to settle for a 10' truck instead. This was totally unacceptable given the lead time that I gave you. Next time, deliver the product that was arranged for.FRANCISXAVIER B.
Excellent service and very polite I will always use this location 5 stars all around Keep up the great workNIGELANTHONY R.
Customer did not leave a comment.William A.
Great customer serviceEfren C.
Customer did not leave a comment.Cornelius S.
Tech at store was great. He was very helpful and informative on how to use the rental trailer. Give him a raise!!Anthony M.
Both days I went there guys at counter were EXTREMELY POLITE N KNOWLEDGEABLE WHICH I WAS PLEASANTLY SURPRISED! 5 STARS âï¸ SERVICEJimmy D.
Customer did not leave a comment.Tabetha S.
I would like to say a big thank you to all the guys working there, great people, the staff is great, a big shoutout to Malik, Tom and all the front desk personnel that always have a snails for you. I regret not remembering their names but ALL of them are very cool. That's why I keep coming here although there are other locations with better prices for storage. And like they say. Oooooooh yeah!!!DANIEL O.
Staff was pleasant, attentive and prompt.Charles L.
Customer did not leave a comment.Amanda C.
Thomas who was working was very helpfulSTEVENM F.
The staff at the Coram location where excellent. They where polite and on top of things. They took care of the paperwork quickly, hooked up everything and tested the equipment in minutes. I'd recommend the location because of the staff.Wayne B.
The person that helped me out was excellentTOMASZ C.
the check in person checked the fuel level on an incline and I told him that. Said that's where they check levels, but I was checked on flat pavement when I left. Cherge me for 3 gallons when I only drove 15 miles. I left with less than 5/8th but didn't say anything at that time. Told check in but didn't seem to care. Individual was not very customer friendly. Won't see me again if nothing is done to correct situation.LUKE G.
Customer did not leave a comment.Gerard G.
tho this location was excellent and the men couldnt have been nicer or more helpful your website left a lot to be desired even tho i booked a rental from 1 location the website booked in another i went to the original location who told me it was at a differnent location and when i got there it was closed only then did i read the confirmation email with the correct location if the website is going to randomly change location it should have an alert banner in big red letters saying so before i complete the booking this delay caused me to be 45 minutes late for my pick up and a needless waste of gas :(JOAN M.
Quick and easy. Thank you.Jason G.
Only issue was that the hitch clamp for the ball attachment loosened up and I had to regularly retighten.David R.
Customer did not leave a comment.Keith M. | Online Move In
Customer did not leave a comment.Ricardo R. | Overall Experience
Whenever I tried to set up auto payment shortly afterwards there was fraud on my checking account somebody in the facility is stealing credit card numbersroberto b. | Overall Experience
Great experience!!Chris S. | First Impressions
The employees are always very friendly and always ask me if there’s anything I can do to help me they would appreciate that very muchjo s. | Overall Experience
Customer did not leave a comment.Luba L. | Overall Experience
Customer did not leave a comment.Johnny C. | Overall Experience
Customer did not leave a comment.Wesley N. | Overall Experience
I was told i was gonna get a 15x9 then it was rented out and i had to pay for 2 9x9 and was given “first month free” even though i was already going to rent a truck and the promotion was first month free. Womp.daniela s. | Overall Experience
Rat droppings in boxes, items eaten into, rat urine, ruined itemsejiro u. | Overall Experience
Customer did not leave a comment.Shane L. | First Impressions
Customer did not leave a comment.Wesley N. | First Impressions
My account was not closed out the day I moved all my storage . My credit card was charged a extra month. It eventually was taken care of after I called U-Haul but the fact that it was left opened and I was charged a extra month made the difference of a 5 star rating and a 4 star rating. Otherwise all in all I would still recommend U-Haul in Coram to my friends. 4 StarsEddie C. | Overall Experience
Courteous & professionaljulio r. | Overall Experience
Everything was perfect besides the actual storage animals got in and chewed through the items we had stored and pooped on everything we had to throw out most of our itemsMarie L. | Overall Experience
Well run. Very professional!julio r. | Overall Experience
Customer did not leave a comment.KELLY M. | First Impressions
Customer did not leave a comment.Edward S. | First Impressions
Erick is the nicest kindest personKELLY B. | First Impressions
I would only add one thing... There were some puddles on the ground of the interior first floor near the units. They seemed to just be in the hallway though, so that is why it hasn't affected my review. Other than that, very good process for me.Deniz K. | Overall Experience
Customer did not leave a comment.Richard W. | First Impressions
Customer did not leave a comment.jo s. | First Impressions
By far the most unprofessional experience I’ve had with a business to date because of the poor customer service your employee Eric Austin & Scott have provided. Eric Austin threatened and challenged me plenty of times to a fight in which I would not of been scared one bit of this little guy but I was in the process of moving furniture into storage with my family. This guy was acting as if we were on the street and even told me let’s walk down the block off camera and handle it. I am 33 yrs old with 2 children & I can’t believe I had to deal with this poor customer service from your company. Had I not been with my nephew and family things probably would’ve went a different route to teach him a lesson but I’m glad I kept cool and got my storage and got out of there. The topping on the cake as I was moving all of my storage into unit another customer comes around the corner in the biggest box truck you have and tried to cut the corner to short and smashed and swiped the whole front of my uhaul truck that was totally off with no key in it in park. This was the worst experience I’ve had recently with a business and most of it was due to poor customer service, one of the main things that draws attention to your company you guys shouldn’t be pushing customers away based on your staffs attitude. I know Aaron personally from past business and he would’ve never gave me this type of customer service. I’m very sorry that you guys have to deal with these type of comments but I’m sure it isn’t the first based off of his short temper and attitude.RICHARD II T. | First Impressions
Customer did not leave a comment.Alyssa M. | Online Move In
The building my unit was in smelled like urine. There must be a person living in there. This is why I couldn't continue business with you guys. I did inform staff.SEAN R. | Overall Experience
Customer did not leave a comment.zaid A. | First Impressions
The UHAUL representative was very helpful! The unit was cleaned when he walked me to it (not his fault) and when he couldn't find another clean unit, he cleaned it himself. The unit did smell like hay but I know that was no fault of him so although that was the case, the representative was so helpful hence the above average rating.JAIMIES J. | First Impressions
Customer did not leave a comment.eleni c. | Overall Experience
Customer did not leave a comment.Maxwell M. | Overall Experience
Customer did not leave a comment.Robert C. | Overall Experience
Everyone was always courteous and helpful.JOHN G. | Overall Experience
The online check in process seemed easy but I arrived to the unit after closing. It took a while to figure out how to get into the building as I was trying to access the slide doors when Afterhours the manual entry door is the only point of access. It would have been nice to know that. Also, once I got in there was a locked padlock on my door so I couldn’t get into the unit anyway. That was very poor. When I tried explaining that to the rep the next morning he wasn’t understanding what I was saying even though there is no clearer way to say there was a locked padlock on my storage unit and I couldn’t get in. That was very disconcerting but he was helpful and once he understood what was going on he unlocked it.Michael A. | Online Move In
I know in business: payroll is your only controllable expense , trying to figure out your busy times could be a challenge! I’m saying that , there are some days when the facility is short staffed and the wait in the office is a little long. Still my overall experience was great. Those times when you were short staffed, the employee that was there was doing a good job.JOHN G. | Overall Experience
My experience with this facility and especially its staff exceeded all of my expectations. Every single person I dealt with went above and beyond to help me with anything I needed. I will definitely be using them again and would highly recommend them to anyone.John V. | Overall Experience
Customer did not leave a comment.Noel H. | First Impressions
The service rep very informative and knowledgeable gave me peace of mind. Believe his name was Eric informed me no worry as units not available but went above to contact me and keep me in the loop. Yes everything worked out well. Thank you guys stay heathy safe and enjoy the Holiday's to come . * RIOS familytony r. | First Impressions
Customer did not leave a comment.Steven K. | First Impressions
Customer did not leave a comment.danielle g. | First Impressions
The staff at the Coram location are very helpful and friendly.ALANNAELLICE F. | First Impressions
Your Staff is very knowledgeable and helpful.tony r. | First Impressions
The storage was clean and the gentlemen was friendly but my overall experience with Uhaul was a disgrace I would never recommend them to anyone They dont keep their word. If you book a truck in advance it doesnt mean anything because up to the last minute they change your order It was a great inconvenience and a supervisor never called me back when i requested. They only send emails saying they cant do anything for meMelinda S. | Overall Experience
Been a client for many years there was water damage in unit that I was never notified of so I lost a few things , thanks , when I closed out I asked if there was a partial refund for the month and was told I was already out of the system and the person who closed me out said they didn’t know . I called the main number waited on hold for 20 minutes , was told to call another number which I did , and was told to call the manager of the Coram location I was in , the manager was not in , no callback , no response .MATTHEW M. | Overall Experience
All your people were fantastic!Anthony W. | Overall Experience
Very friendly staff, the facility was always clean.Madeline D. | Overall Experience
Customer did not leave a comment.William B. | Overall Experience
Customer did not leave a comment.MARGARET F. | Overall Experience
Customer did not leave a comment.robert e. | Overall Experience
These guys were top-notch, hands down. Aaron helped me out in the morning after the app screwed up my reservation (corporate needs to look into that, cmon guys). You could tell Aaron knew the place inside and out. He was super nice, quick and got me in and out with the truck I needed and had an awesome attitude the whole time. Then the gentleman at night of whom I worked with to get a larger storage space and turn my truck in could not have been more pleasant or helpful. I wish folks I dealt with at my workplace were this good at what they did. I'll use the Coram office anytime I move my stuff in the future, and will recommend to friends and family. Well done, gents!Carl F. | First Impressions
Great team there and very polite employees. When ever I need to tow or store things this is the location to go to. Nothing but good things to say about them.Harold T. | First Impressions
Nice workersTheodore C. | First Impressions
When I first rented the storage unit I 100 question to asked, it turned out I didn't have to asked none of my questions. The manager was very acknowledge and explain all. Very nice and well kept, clean storage units.helena b. | Overall Experience
Customer did not leave a comment.Silvia D. | First Impressions
I had an easy time both getting a storage unit and moving in. I appreciate the cleanliness of the facility and bright lights.Dianna L. | First Impressions
This rental occurred as a result of the Covid19 outbreak. U-haul was extremely helpful in getting our son back from college during this unprecedented time. Thank youRichard C. | Overall Experience
Bad customer servicesAZIM s. | Overall Experience
Excellentmarjorie l. | Overall Experience
Always helpful staff and easily accessible unit/facility, thank you.Florence F. | Overall Experience
Ft safe and secure with my things there. Staff always promptly helpful.shawmeeka r. | Overall Experience
Awesome experience. Thank youKathryn B. | Overall Experience
Clean facility. Could use a ramp near load and unload areadonna G. | Overall Experience
Thet Took a few hours to unlock the storage unit and I had people waiting around ready to help me move. Other then that so fare so good.Chris E. | First Impressions
Very good customer serviceVictoria W. | Overall Experience
.Derek J. | Overall Experience
The staff is excellent... especially Lauren The manager.STEVEN M. | Overall Experience
👍🏽CHARISSE B. | Overall Experience
Lauren was very helpful and courteous.Stefan m. | First Impressions
Thanks!Maria F. | Overall Experience
The staff is very helpful and went above and beyond for me. First, they were able to get me a replacement Ubox and moved my things free of charge when the original Ubox was broken.Lisa S. | Overall Experience
Unit hours suckDAVID H. | Overall Experience
Everything we had in storage was well protected and we felt confident that our items were “in good hands.” Everyone in the office was pleasant, helpful and great to work with.ROBERT B. | Overall Experience
The reason for my move out was I was tired of my items getting wet. This occurred 3 times in 2 units. Now some stuff is ruined and the rest smells. Didnt get much satisfaction or sympathy from staff.MARGARET N. | Overall Experience
Couldn’t have been better!!!James A. | First Impressions
The employees were very helpful and courteous. Thank you.charles h. | First Impressions
Mandatory insurance fee is absolutely absurd.Michael I. | First Impressions
RespectfulJanene C. | Overall Experience
This was the first time I had used any U-Haul storage and the staff at Coram suggested ways to make my experience very smooth. I highly recommend them!Teresa C. | Overall Experience
OkDONALD T. | Overall Experience
I cannot say anything bad about Coram. They did a great job.susan D. | Overall Experience
Thank you for keeping my property safe.LYNDA O. | Overall Experience
Greatian w. | Overall Experience
Very helpful manager and employees, very clean facility, very clean and great running vehicles and equipment. I would recommend U-Haul Storage to all my friends and family. Best Regards Sal Castellisal c. | First Impressions
I will never use this facility again. a complaint has already been submittedbrittany p. | Overall Experience
Got charged for a full month when only 4 days into the month when moving outfrances a. | Overall Experience
My ratings are based on the experience with staff. They staff, in general Lauren was unprofessional and treated me below acceptable standards. I have written letters to the company to no avail.deborah m. | Overall Experience
All services through this office have been great. I will continue to go there for my U-Haul needs.william m. | Reservation
Lost almost my whole storage unit due to mold and flooding.Steve M. | Overall Experience
The storage space rental price was getting to high for me to store my things. That’s why I leftMICHAEL B. | Overall Experience
Thank youYves F. | Overall Experience
Easy to use with helpful staff. I always use uhaul.Kenny M. | Overall Experience
.BILL C. | Overall Experience
It was a very well run facility. I would definitely use uhaul storage againOMAYRA P. | Overall Experience
Some of the staff was very unprofessional and down right rode. They would be the only reason I would not recommend a friend.melody w. | Overall Experience
Other than the fees going up every year it was a great storage facilitySUSAN F. | Overall Experience
Everything about the place was great. You have an awesome team there!Kenneth F. | Overall Experience
With the exception of a leak last July a very efficiency storage operationHoward C. | Overall Experience
Convenient & great staff.Peter D. | Overall Experience
Great prices and friendly professional employees.kathleen v. | Overall Experience
I was they're to rent a unite. The peron who helping me name was Tristan he rent me the wrong unite. After he was finish and was helping me to check in he realized it was wrong.waiting on my refund stShaniesha C. | Overall Experience
The people are great . Staff is top notch!!!. We had water damage to somethings we had stored in the unit. Waiting to see the outcome. Staff was completely honest and let me know a sprinkler pipe wasWilliam B. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!