Very nice workersDENNISC B.
Customer Reviews for U-Haul Moving & Storage of Coram
Coram, NY 11727
(3/4 of a mile East of Route 83)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado6:30 a. m. - 8 p. m.
- Domingo8 a. m. - 6 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I was charged for extra miles even though I did not deviate from shortest route from the pickup location to the drop off location. Not happy to be charged more!Tim S.
Excellent serviceIftikhar A.
I recommend this company. Gray customer service.benedicto H.
To who this making sure I know at the corn facility there's a gentleman named Tom Bigelow and he has been a major help in getting all three of my lockers and also this will be my second truck rental but even though I'm moving I'm still getting a locker at Coram NyFranklin F. | First Impressions
El cliente no dejó un comentario.Donn C.
They always talk to you kindlyVernon B.
The gentleman that helped me was and always is fantastic to deal with. I'm sorry I never got his name .Richard A.
Your man, Eric, at this location is the most pleasant person I've ever dealt with beyond politeDavid G.
El cliente no dejó un comentario.THY R.
El cliente no dejó un comentario.Darryl S. | First Impressions
Aside the fact the unit I “reserved” was unavailable the day before I moved in the gentleman who helped me was very nice.chris d. | First Impressions
El cliente no dejó un comentario.Nico J. | Overall Experience
None at this time.ERIKKA S.
The uhaul associates were very knowledgeable with the equipment, very professionalANTHONYE G.
Nothing I can think of. Thank youSheryl W.
El cliente no dejó un comentario.SolCarrie P.
El cliente no dejó un comentario.Nyeba W. | Overall Experience
El cliente no dejó un comentario.Donald C.
El cliente no dejó un comentario.kevin j. | Overall Experience
The young lady who processed my check-in was awesome....TREVOR G. | First Impressions
Twice I keep getting truck 2697 H. Please please do not give me this truck anymore. This truck need service. The door make noise. The steering vibrates, shakes , the alignment i off. My safety my life is just as important as spending U-Haul money to rent this truck or any truck. Gracias.WELLENEC W.
El cliente no dejó un comentario.Nikul P.
El cliente no dejó un comentario.Jarrett G. | Overall Experience
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.Brice H. | Overall Experience
My only complaint is U haul would not give me a break o. Swapping out my rental. I rented a truck from SC to warrick Ri, when I got to my daughter s house to move her on long Island to Earrick RI I realized the truck I had was to small. After 2 hours on phone with Uhaual And being hung up on sent to wrong depts and no one wanting to help. I decided to rent a truck from Coram ny to warrick ri. This cost me a bundle and that's not fair. Can so.eo e from UHaul call me at 678-591-2127Thomas M.
El cliente no dejó un comentario.Robert H.
So who this may concern U-Haul has been excellent with me in the process of waiting for my home to be available and now I have two Lockers in the coral location and the people that work there his name is Tom he is a wonderful man and I recommend him all the time at that facility with that gentleman curious surveyFranklin F.
Eric is friendly and efficientKEVIN J.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Veronica L.
El cliente no dejó un comentario.Yashira S.
El cliente no dejó un comentario.GREGORY E. | Overall Experience
El cliente no dejó un comentario.RONNIE JAMES M. | Overall Experience
Manager at location refused to take my cash payment and insisted i paid with a card. What if i didn't have an active card. Disgusting customer service and this manager should be fired!!!! But you people don't give a shit i don't know why I'm doing this survey not like it really matter because your business practices have not changed.Paul H.
The Auto Transport had a flat tired, and about the Truck when it was rainy the water got into the cabin on the passenger side, I was lucky my furniture didn't get wet!!:) I was No Satisfied with my equipments!!Rafael C.
The Auto Transport had a flat tired, and about the Truck when it was rainy the water got into the cabin on the passenger side, I was lucky my furniture didn't get wet!!:) I was No Satisfied with my equipments!!Rafael C.
No problem,everything went well.Hemraj B.
Counter person was excellent.Lawrence G.
Eric and his staff were quick, friendly and knowledgeable. I have used this location for several years and drive past 3 other U-Haul rental locations to go to them. They are responsive and always have clean, well maintained equipment,kevin j. | First Impressions
Friendly stuff that makes your life easy, special whe you just starting your day it's a plus even when dropping off.. thank you guysdarwin G.
The gentleman at the desk was so helpful , answered all my questions and is a great representative of your company.Priscilla O. | First Impressions
Great service at the front desk.Robert C. | First Impressions
Both associates were very knowledgeable and professional ! ! Good experience .DOUGLAS P.
El cliente no dejó un comentario.JOSE B.
Thomas is very friendly and helpful.LUKEJ B.
Windshield not cleaned. Getting transmission into gear was a bit tricky.FRANCISXAVIER B.
El cliente no dejó un comentario.Jonatas G.
El cliente no dejó un comentario.ANASTASIAMARIA A.
ONE TO TEN It IT a 10 +JOSEPFWILLIAM K.
El cliente no dejó un comentario.Dominick S.
Thomas was very friendly and helpfulColeen O.
El cliente no dejó un comentario.laura D.
I don't know how you cold improve on the service. The price is terrific, the in-out a snap, and the staff helped with the hook up and again with the return. All great.ROBERT C.
El cliente no dejó un comentario.Dominick S.
El cliente no dejó un comentario.Steve B.
El cliente no dejó un comentario.Luis R.
Install power windows. Last vehicle I drove with manual crank windows was my 1954 Chevy Bel AirePeter K.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.charles K.
Very nice friendly atmosphereVERONICA L. | First Impressions
El cliente no dejó un comentario.Ben R.
El cliente no dejó un comentario.James R.
I would not rent from this location again. The need oil change light was on, there was a gray cover hanging from the ceiling, and there was only 1/4 of a tank of gas when I picked it up. It was not a good experience at all.Carol R.
Our salesman was extremely nice and made sure my experience was great. He thoroughly cleaned the truck and was very friendlyGina P.
Nothing, everything there is good! Customer service excellent. That location could use more vans.Victor G.
Didn't receive the six shipping blankets that I asked for, driver, side, tail, light and brake light did not work.. law-enforcement notified me of the outage. I don't think I should have to pay full price for substandard equipment.Joseph P.
El cliente no dejó un comentario.Anthony M.
The staff of this location were very helpful and professionel in making my choice in renting a truck.Anthony F.
El cliente no dejó un comentario.CARL S.
Location was great and people where friendly and outgoing. Had a ton of issues with the website trying to make a reservation. Site kept crashing at the insurance answer. After hours check in was impressive and very easy.robert L.
El cliente no dejó un comentario.Faheem S.
El cliente no dejó un comentario.VALERIE W.
I ordered a dolly and hand truck ... and they only had the hand truck. I feel everything placed on RESERVE should be AVAILABLE! Other the that - all else was greatkristin H.
El cliente no dejó un comentario.Christopher K.
El cliente no dejó un comentario.Eugenia C.
I was greeted by Eric when I arrived. It was 7:40 in the morning and I was groggy. He was very nice & patient with me . I really appreciated that. He had already warmed up the van for me . That was extremely nice of him. I love that the vans are new and have a small back up camera. Overall I had a great experience with this Uhaul store. I have used others in the past. This will now be my go to store.Tamika J.
El cliente no dejó un comentario.Aliya M.
El cliente no dejó un comentario.francisco R.
As someone who books the same equipment every weekend, I'm feeling quite frustrated that REPEATEDLY our location changes for pickup. Corporate seems to have no communication with the individual locations and overall I find the management of Uhaul to be incredibly disorganized and lacking vital communication among locations.Allison E.
Staff was very professionalEddison C. | First Impressions
Staff was very professionalEddison C.
Absolutely nothing!! The staff headed by Eric is the utmost in courteous, kind, friendly, helpful and knowledgeable there can be. I would hands down recommend that location and those men to anyone and everyone. They all could not have been nicer!!*******Patricia T.
El cliente no dejó un comentario.Tese G.
Such a pleasure to drop off. Unlike the pickup placeThomas R.
Check in and check out went incredibly smooth. Employees were extremely professional and very friendly. ¡Gracias!Thomas B.
The staff made my pick up very easy. Very friendly.Carmetta F.
It's was job #1. Completely pleased. Great staff.HOWARD G.
El cliente no dejó un comentario.Alex O.
El cliente no dejó un comentario.William R.
Wait time for pick up/drop off was a bit long due to staff shortage (1 person running entire shop). Otherwise easy transaction and staff was helpful.Dennis R.
Easy process to reserve a truck and even easier to return. Very professional and friendly staff.Katherine R.
El cliente no dejó un comentario.Kristen A.
The gentleman that helped us was more then helpful when our hitch wasnt the right one he made sure we got the correct o e we needed and went above and beyond to help us out and make this as easy as possible highly recommend this locationGary B.
El cliente no dejó un comentario.Austin D.
El cliente no dejó un comentario.LaReece W.
Have more than 1 customer service employee.Rose P.
El cliente no dejó un comentario.ORLANDO O.
Eric and Malik were exceptional professional staff workers who aided me and my daughters efficiently and were well articulated and knowledgeable with recommendations and suggestions.Deosie D.
El cliente no dejó un comentario.nicholas S.
No improvements neededRichard M.
El cliente no dejó un comentario.Trevor S. | First Impressions
Everything was truly fantastic. Eric and his were terrific . Thanks so much guys.larry R.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.mary B.
El cliente no dejó un comentario.Andrew S.
Staff friendlyDebra M.
The man was very polite. He appeared to understand his job very well.Wayne I.
El cliente no dejó un comentario.Jamar H.
El cliente no dejó un comentario.Sabrina D.
El cliente no dejó un comentario.martin l. | Overall Experience
Great service and professionalism from the gentleman at the front desk. Thank you!!!STEVEN J.
Eric the manager is so efficient and helpful. Eric makes you feel welcome as a customer and he is eager to help and answer questions.donna P. | First Impressions
El cliente no dejó un comentario.Alexander C. | First Impressions
Gentlemen there were friendly and quick!Doug L.
The equipment had low pressure in rear tire, when we ask they said it was calibration problem. I used it for 9 miles, while returning I filled a gallon gas in the truck. But the person said it's not enough and he was looking at 1.5 gallon more otherwise he'll charge $7.50 extra. I got surprised how much more gas I had to fill to use the truck for 9 miles!!! But he wasn't agreeing so I went back to fill more gas. It then showed more than the required with 1.5 gallon of gas. I asked for refund now as what he asked was more than the level required. He literally said if I filled more it's not his problem... This wasn't good experience and I would NOT RECOMMEND this location at all.himana D.
Nothing they were greatRobert Y.
Great guys, all three I worked with, greatDamon G. | First Impressions
The staff is very knowledgeable and helpful...George o. | Overall Experience
El cliente no dejó un comentario.Joann M. | First Impressions
El cliente no dejó un comentario.Donald T. | First Impressions
I have used three different storage facilities over the last 20 years.and U-haul by far has been the best I have used. The units are the cleanest and very secure. The staff is very friendly and helpful.wayne j. | Overall Experience
El cliente no dejó un comentario.michael g. | Overall Experience
El cliente no dejó un comentario.PATRICK W. | Overall Experience
El cliente no dejó un comentario.PAUL C. | First Impressions
Staff was very helpful, friendly and professional.wayne j. | First Impressions
El cliente no dejó un comentario.Rakesha D. | Overall Experience
Young man was amaziNgKelly B. | Overall Experience
Young man at the counter was amazing!Kelly B. | First Impressions
El cliente no dejó un comentario.jeff n. | First Impressions
The gentleman who helped set up my account was so helpful and knowledgeable and guided me to the best unit and truck rental. The unloading of my things was so simple because of the help we had from the workers at the facility. They were all amazing, respectful and very kind.Dawn G. | First Impressions
El cliente no dejó un comentario.STEVENBRIAN T. | Overall Experience
Coram staff very helpful friendly and kind !!cheryl e. | First Impressions
El cliente no dejó un comentario.Sharon M. | First Impressions
Everyone we encountered was incredibly nice and helpful! This process was made so easy by both the manager and all of his incredible employees.colin s. | First Impressions
El cliente no dejó un comentario.STANLEY P. | Overall Experience
El cliente no dejó un comentario.rocco m. | First Impressions
El cliente no dejó un comentario.STEVENT M. | First Impressions
The truck rental and storage option is very convenient and economical.Valerie R. | First Impressions
I first called the Coram location to inquire about a storage unit and had the pleasure of speaking with Arron, the location manager. We spoke briefly over the phone and I figured it would be easier to go down and speak to him in person since I work riguht up the road and had a lot of questions. From start to finish, Arron was so friendly and helpful. We discussed my upcoming move and what would be best for me and my current situation, and I left there feeling confident that my personal belongings were in good care. Thank you, Arron! Moving can be stressful and you made this part easy and painless. Would 10/10 recommend anyone looking to rent a Uhaul vehicle or storage unit!Angela O. | First Impressions
El cliente no dejó un comentario.andrew f. | Overall Experience
El cliente no dejó un comentario.vincent m. | Overall Experience
El cliente no dejó un comentario.Keith M. | Online Move In
El cliente no dejó un comentario.Ricardo R. | Overall Experience
Whenever I tried to set up auto payment shortly afterwards there was fraud on my checking account somebody in the facility is stealing credit card numbersroberto b. | Overall Experience
Great experience!!Chris S. | First Impressions
The employees are always very friendly and always ask me if there’s anything I can do to help me they would appreciate that very muchjo s. | Overall Experience
El cliente no dejó un comentario.Luba L. | Overall Experience
El cliente no dejó un comentario.Johnny C. | Overall Experience
El cliente no dejó un comentario.Wesley N. | Overall Experience
I was told i was gonna get a 15x9 then it was rented out and i had to pay for 2 9x9 and was given "first month free" even though i was already going to rent a truck and the promotion was first month free. Womp.daniela s. | Overall Experience
Rat droppings in boxes, items eaten into, rat urine, ruined itemsejiro u. | Overall Experience
El cliente no dejó un comentario.Shane L. | First Impressions
El cliente no dejó un comentario.Wesley N. | First Impressions
My account was not closed out the day I moved all my storage . My credit card was charged a extra month. It eventually was taken care of after I called U-Haul but the fact that it was left opened and I was charged a extra month made the difference of a 5 star rating and a 4 star rating. Otherwise all in all I would still recommend U-Haul in Coram to my friends. 4 StarsEddie C. | Overall Experience
Courteous & professionaljulio r. | Overall Experience
Everything was perfect besides the actual storage animals got in and chewed through the items we had stored and pooped on everything we had to throw out most of our itemsMarie L. | Overall Experience
Well run. Very professional!julio r. | Overall Experience
El cliente no dejó un comentario.KELLY M. | First Impressions
El cliente no dejó un comentario.Edward S. | First Impressions
Erick is the nicest kindest personKELLY B. | First Impressions
I would only add one thing... There were some puddles on the ground of the interior first floor near the units. They seemed to just be in the hallway though, so that is why it hasn't affected my review. Other than that, very good process for me.Deniz K. | Overall Experience
El cliente no dejó un comentario.Richard W. | First Impressions
El cliente no dejó un comentario.jo s. | First Impressions
By far the most unprofessional experience I've had with a business to date because of the poor customer service your employee Eric Austin & Scott have provided. Eric Austin threatened and challenged me plenty of times to a fight in which I would not of been scared one bit of this little guy but I was in the process of moving furniture into storage with my family. This guy was acting as if we were on the street and even told me let's walk down the block off camera and handle it. I am 33 yrs old with 2 children & I can't believe I had to deal with this poor customer service from your company. Had I not been with my nephew and family things probably would've went a different route to teach him a lesson but I'm glad I kept cool and got my storage and got out of there. The topping on the cake as I was moving all of my storage into unit another customer comes around the corner in the biggest box truck you have and tried to cut the corner to short and smashed and swiped the whole front of my uhaul truck that was totally off with no key in it in park. This was the worst experience I've had recently with a business and most of it was due to poor customer service, one of the main things that draws attention to your company you guys shouldn't be pushing customers away based on your staffs attitude. I know Aaron personally from past business and he would've never gave me this type of customer service. I'm very sorry that you guys have to deal with these type of comments but I'm sure it isn't the first based off of his short temper and attitude.RICHARD II T. | First Impressions
El cliente no dejó un comentario.Alyssa M. | Online Move In
The building my unit was in smelled like urine. There must be a person living in there. This is why I couldn't continue business with you guys. I did inform staff.SEAN R. | Overall Experience
El cliente no dejó un comentario.zaid A. | First Impressions
The UHAUL representative was very helpful! The unit was cleaned when he walked me to it (not his fault) and when he couldn't find another clean unit, he cleaned it himself. The unit did smell like hay but I know that was no fault of him so although that was the case, the representative was so helpful hence the above average rating.JAIMIES J. | First Impressions
El cliente no dejó un comentario.eleni c. | Overall Experience
El cliente no dejó un comentario.Maxwell M. | Overall Experience
El cliente no dejó un comentario.Robert C. | Overall Experience
Everyone was always courteous and helpful.JOHN G. | Overall Experience
The online check in process seemed easy but I arrived to the unit after closing. It took a while to figure out how to get into the building as I was trying to access the slide doors when Afterhours the manual entry door is the only point of access. It would have been nice to know that. Also, once I got in there was a locked padlock on my door so I couldn't get into the unit anyway. That was very poor. When I tried explaining that to the rep the next morning he wasn't understanding what I was saying even though there is no clearer way to say there was a locked padlock on my storage unit and I couldn't get in. That was very disconcerting but he was helpful and once he understood what was going on he unlocked it.Michael A. | Online Move In
I know in business: payroll is your only controllable expense , trying to figure out your busy times could be a challenge! I'm saying that , there are some days when the facility is short staffed and the wait in the office is a little long. Still my overall experience was great. Those times when you were short staffed, the employee that was there was doing a good job.JOHN G. | Overall Experience
My experience with this facility and especially its staff exceeded all of my expectations. Every single person I dealt with went above and beyond to help me with anything I needed. I will definitely be using them again and would highly recommend them to anyone.John V. | Overall Experience
El cliente no dejó un comentario.Noel H. | First Impressions
The service rep very informative and knowledgeable gave me peace of mind. Believe his name was Eric informed me no worry as units not available but went above to contact me and keep me in the loop. Yes everything worked out well. Thank you guys stay heathy safe and enjoy the Holiday's to come . * RIOS familytony r. | First Impressions
El cliente no dejó un comentario.Steven K. | First Impressions
El cliente no dejó un comentario.danielle g. | First Impressions
The staff at the Coram location are very helpful and friendly.ALANNAELLICE F. | First Impressions
Your Staff is very knowledgeable and helpful.tony r. | First Impressions
The storage was clean and the gentlemen was friendly but my overall experience with Uhaul was a disgrace I would never recommend them to anyone They dont keep their word. If you book a truck in advance it doesnt mean anything because up to the last minute they change your order It was a great inconvenience and a supervisor never called me back when i requested. They only send emails saying they cant do anything for meMelinda S. | Overall Experience
Been a client for many years there was water damage in unit that I was never notified of so I lost a few things , thanks , when I closed out I asked if there was a partial refund for the month and was told I was already out of the system and the person who closed me out said they didn't know . I called the main number waited on hold for 20 minutes , was told to call another number which I did , and was told to call the manager of the Coram location I was in , the manager was not in , no callback , no response .MATTHEW M. | Overall Experience
All your people were fantastic!Anthony W. | Overall Experience
Very friendly staff, the facility was always clean.Madeline D. | Overall Experience
El cliente no dejó un comentario.William B. | Overall Experience
El cliente no dejó un comentario.MARGARET F. | Overall Experience
El cliente no dejó un comentario.robert e. | Overall Experience
These guys were top-notch, hands down. Aaron helped me out in the morning after the app screwed up my reservation (corporate needs to look into that, cmon guys). You could tell Aaron knew the place inside and out. He was super nice, quick and got me in and out with the truck I needed and had an awesome attitude the whole time. Then the gentleman at night of whom I worked with to get a larger storage space and turn my truck in could not have been more pleasant or helpful. I wish folks I dealt with at my workplace were this good at what they did. I'll use the Coram office anytime I move my stuff in the future, and will recommend to friends and family. Well done, gents!Carl F. | First Impressions
Great team there and very polite employees. When ever I need to tow or store things this is the location to go to. Nothing but good things to say about them.Harold T. | First Impressions
Nice workersTheodore C. | First Impressions
When I first rented the storage unit I 100 question to asked, it turned out I didn't have to asked none of my questions. The manager was very acknowledge and explain all. Very nice and well kept, clean storage units.helena b. | Overall Experience
El cliente no dejó un comentario.Silvia D. | First Impressions
I had an easy time both getting a storage unit and moving in. I appreciate the cleanliness of the facility and bright lights.Dianna L. | First Impressions
This rental occurred as a result of the Covid19 outbreak. U-haul was extremely helpful in getting our son back from college during this unprecedented time. GraciasRichard C. | Overall Experience
Bad customer servicesAZIM s. | Overall Experience
Excelentemarjorie l. | Overall Experience
Always helpful staff and easily accessible unit/facility, thank you.Florence F. | Overall Experience
Ft safe and secure with my things there. Staff always promptly helpful.shawmeeka r. | Overall Experience
Awesome experience. Thank youKathryn B. | Overall Experience
Clean facility. Could use a ramp near load and unload areadonna G. | Overall Experience
Thet Took a few hours to unlock the storage unit and I had people waiting around ready to help me move. Other then that so fare so good.Chris E. | First Impressions
Very good customer serviceVictoria W. | Overall Experience
.Derek J. | Overall Experience
The staff is excellent... especially Lauren The manager.STEVEN M. | Overall Experience
👍🏽CHARISSE B. | Overall Experience
Lauren was very helpful and courteous.Stefan m. | First Impressions
¡Gracias!Maria F. | Overall Experience
The staff is very helpful and went above and beyond for me. First, they were able to get me a replacement Ubox and moved my things free of charge when the original Ubox was broken.Lisa S. | Overall Experience
Unit hours suckDAVID H. | Overall Experience
Everything we had in storage was well protected and we felt confident that our items were "in good hands." Everyone in the office was pleasant, helpful and great to work with.ROBERT B. | Overall Experience
The reason for my move out was I was tired of my items getting wet. This occurred 3 times in 2 units. Now some stuff is ruined and the rest smells. Didnt get much satisfaction or sympathy from staff.MARGARET N. | Overall Experience
Couldn’t have been better!!!James A. | First Impressions
The employees were very helpful and courteous. Gracias.charles h. | First Impressions
Mandatory insurance fee is absolutely absurd.Michael I. | First Impressions
RespectfulJanene C. | Overall Experience
This was the first time I had used any U-Haul storage and the staff at Coram suggested ways to make my experience very smooth. ¡Los recomiendo!Teresa C. | Overall Experience