Comentarios de los clientes para U-Haul Moving & Storage of Coram

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Coram

Clasificación general:

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daina M.
Clasificación:

This was a pleasant experience, as the truck was easy to drive considering I'd never driven a truck before. It also made my partial move affordable. I we also able to take advantage of your movinghelp.com site, who were phenomenal in their packing and moving me. I have already recommended your service to several others.

Lawrence D.
Clasificación:

El cliente no dejó un comentario.

JOSEPHF T.
Clasificación:

Nothing it was great

ARSENIOJ A.
Clasificación:

THe young man at the service desk was very helpful in all respects.

ASHLEYA V.
Clasificación:

I reserved a dolly which wasn't even available when I went to pickup the truck. The customer service rep that was on site was very helpful given the circumstances but this location always has issues. Whenever I reserve equipment to help me move, its never available. Luckily the moving help I hired was prepared and went above and beyond.

ELIAV C.
Clasificación:

Customer service was great Thank you!

SUSANM G.
Clasificación:

We rented 2 trucks as our closing dates left us moving 2 times. Each time the staff were helpful and courteous. The trucks were well maintained and the storage facility was clean and secure. The staff were wonderful each time we went in for pick up/ drop off.

Nicole S.
Clasificación:

Excellent customer service!!

MELISSA P.
Clasificación:

The person who helped me was so friendly and helpful. Very happy with my visit.

Jimmy V.
Clasificación:

The store manager was very helpful and considerate. Would definitely come back here to rent a usual from him.

Charles M.
Clasificación:

El cliente no dejó un comentario.

Christine S.
Clasificación:

El cliente no dejó un comentario.

william V.
Clasificación:

Not much. I told the young man that works there that the cargo door needs to be adjusted.

Michael L.
Clasificación:

El cliente no dejó un comentario.

Stephanie A.
Clasificación:

Returned truck. Was told to just give them the keys and walk away. Next day was called and asked why we never returned the truck.

dennis C.
Clasificación:

El cliente no dejó un comentario.

kera P.
Clasificación:

Great experience! I was in and out of there with no waiting. Everything was ready for me when I arrived and when I was done checkout was quick and easy!!

JEFFREYPAUL D.
Clasificación:

El cliente no dejó un comentario.

SCOTTP Z.
Clasificación:

Always a pleasure renting from these guys. Professional prompt friendly service everytime.

mary P.
Clasificación:

El cliente no dejó un comentario.

ROBIN S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

carlos A.
Clasificación:

Coram staff was awesome - supportive, willing and eager to help, courteous, polite. Overall, first rate experience from the initial phone call, to handle an extension, to the return. Great job! Will return to this location again!!

ANTHONY R. | First Impressions |
Clasificación:

The service rep very informative and knowledgeable gave me peace of mind. Believe his name was Eric informed me no worry as units not available but went above to contact me and keep me in the loop. Yes everything worked out well. Thank you guys stay heathy safe and enjoy the Holiday's to come . * RIOS family

RONALDJ R.
Clasificación:

El cliente no dejó un comentario.

STEPHENMICHAEL J S.
Clasificación:

class act professional service. Very helpful. I would definitely recommend this location.

Dimas G.
Clasificación:

Go out of way to help

Ed T.
Clasificación:

El cliente no dejó un comentario.

ARNOLDW M.
Clasificación:

El cliente no dejó un comentario.

Steven K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Diego R.
Clasificación:

The equipment was crap. But the people were nice

KENNETHERNESTO R.
Clasificación:

I originally reserved a truck from another location. I received a call 1 day before picking up the truck that I had to go to another location. The additional mileage was of course my responsibility. It was approximately 15 miles back and forth. There was no mention of this possibility when I reserved the truck and it cost me an additional $15 . U-Haul should have absorbed this cost.

Patricia D.
Clasificación:

Van needed a oil change, windows were very dirty. Everything else was great.

danielle g. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JOHNJ F.
Clasificación:

El cliente no dejó un comentario.

tom H.
Clasificación:

El cliente no dejó un comentario.

ALANNAELLICE F. | First Impressions |
Clasificación:

The staff at the Coram location are very helpful and friendly.

WILLIAMF H.
Clasificación:

Friendly and helpful...would recommend this location...

james H.
Clasificación:

The mobile app is not ready for prime time. It is unable to complete the check in process. I was unable to add a second contact with the same name as myself (My Dad). I uploaded photo's of myself, my license (front and back) and was told by chat I needed to do it again with no way to go back in the app and redo that process. It was easier by far to go inside and work with the people there.

Micheal L.
Clasificación:

Everything was great.

WILLIAM G.
Clasificación:

El cliente no dejó un comentario.

Adam F.
Clasificación:

El cliente no dejó un comentario.

SAJIDYOUSUF K.
Clasificación:

Great service 👏

tony r. | First Impressions |
Clasificación:

Your Staff is very knowledgeable and helpful.

YASENM M.
Clasificación:

System automatically reduced my hours when I reserved 24 hrs.. truck was unavailable...Employees were great and helpful

charles R.
Clasificación:

can't thing of any thing

Melinda S. | Overall Experience |
Clasificación:

The storage was clean and the gentlemen was friendly but my overall experience with Uhaul was a disgrace I would never recommend them to anyone They dont keep their word. If you book a truck in advance it doesnt mean anything because up to the last minute they change your order It was a great inconvenience and a supervisor never called me back when i requested. They only send emails saying they cant do anything for me

Vincent N.
Clasificación:

First rental place did not have truck then had to go additional 10 miles. In addition air condition did not work. To top it off started 2 hours later and still haunting me to return truck at same time.

Marcia G.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

Great personal service - timely, helpful & professional. General manager was excellent.

Judyana R.
Clasificación:

El cliente no dejó un comentario.

ROBERT R.
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El cliente no dejó un comentario.

Shawn H.
Clasificación:

Less offers online reserving a truck. It was nuts. Staff on location was outstanding

ALBERTJ L.
Clasificación:

They did not have the correct size trailer that I reserved but they were good enough to give me the garage trailer for the same price.

meagan M.
Clasificación:

Staff was helpful and polite. Much appreciated!

nellee F.
Clasificación:

El cliente no dejó un comentario.

Carla B.
Clasificación:

Paul was awesome!

Michael M.
Clasificación:

El cliente no dejó un comentario.

JA R.
Clasificación:

El cliente no dejó un comentario.

Lee D.
Clasificación:

The staff was polite and friendly. The equipment was clean. the check-in and check out process went perfect.

STANLEYJ G.
Clasificación:

El cliente no dejó un comentario.

kevin L.
Clasificación:

El cliente no dejó un comentario.

JEFFREYHEINZ E.
Clasificación:

El cliente no dejó un comentario.

Theodore C.
Clasificación:

El cliente no dejó un comentario.

Jeffery G.
Clasificación:

Honestly things went very smoothly I have nothing but good things to say the employees were courteous And made the process very quick and family wise this is the 3 time we have used this location

CONNIEJOYCE B.
Clasificación:

El cliente no dejó un comentario.

SallyAnn W.
Clasificación:

El cliente no dejó un comentario.

ROBERTH JR P.
Clasificación:

This is second time I have rented here and absolutely would recommend them again and again. They are awesome.

Rafael E.
Clasificación:

El cliente no dejó un comentario.

ROBERTAM D.
Clasificación:

El cliente no dejó un comentario.

Adrianna M.
Clasificación:

El cliente no dejó un comentario.

Daniel B.
Clasificación:

good experience. staff was helpful when I needed to modify reservation. Also provided a better dolly for the same price because they were out of the ones I ordered.

debra S.
Clasificación:

El cliente no dejó un comentario.

Thomas P.
Clasificación:

El cliente no dejó un comentario.

Vincent T.
Clasificación:

everytime I rent with U Haul their customer service and equipment are both outstanding

VIVIANNGOZI N.
Clasificación:

The truck was making a loud noise as soon as you stepped on the gas. High revving noise. Dropped off rge van at about 8pm same day. Tgey should have emailed me my tital charges

ANDRAS A.
Clasificación:

Thank you

Michael S.
Clasificación:

Get organized. I rented a 26 foot truck over a month in advance and when the day came they only had a 20 foot truck at a different location from what they told me. You have poor communication between your employees as well .

JOE A.
Clasificación:

A really easy tow day thx

Luis A.
Clasificación:

El cliente no dejó un comentario.

Joseph F.
Clasificación:

El cliente no dejó un comentario.

MARCIAYVETTHA G.
Clasificación:

El cliente no dejó un comentario.

Hesham A.
Clasificación:

El cliente no dejó un comentario.

Randall D.
Clasificación:

We got the old switch a roo when we arrived. We did not get the truck that was assigned to us but rather a truck with the gas tank empty (less than 1/8) and it had front end damage and a broken side mirror. When we mentioned it to the agent, Erik, he got very defensive and said there's nothing he can do and we can cancel if we want. He was loud and rude to me in front of the other customers. We requested some tape to hold the mirror still so my husband could drive it safely. In addition another agent, Brandon, was very kind and tried to repair the mirror so it was somewhat functional. We spoke to the manager, Aaron who was very understanding and helpful. He apologized for the condition of the truck and compensated us.

Tammy N.
Clasificación:

El cliente no dejó un comentario.

NICHOLASL P.
Clasificación:

It was all good until I received a phone call about when I was returning the van the next day.the worker lost the key.i returned the van the same day.

pat V.
Clasificación:

El cliente no dejó un comentario.

Christopher K.
Clasificación:

I didn't catch his name but the man that helped me check out in the morning was incredibly friendly. The process was very easy.

Kevin R.
Clasificación:

El cliente no dejó un comentario.

thomas M.
Clasificación:

El cliente no dejó un comentario.

juan S.
Clasificación:

El cliente no dejó un comentario.

Daniel S.
Clasificación:

Super friendly and helpful and really and reasonably priced thanks , I am recommend it to anyone

MATTHEW M. | Overall Experience |
Clasificación:

Been a client for many years there was water damage in unit that I was never notified of so I lost a few things , thanks , when I closed out I asked if there was a partial refund for the month and was told I was already out of the system and the person who closed me out said they didn’t know . I called the main number waited on hold for 20 minutes , was told to call another number which I did , and was told to call the manager of the Coram location I was in , the manager was not in , no callback , no response .

DANIEL M.
Clasificación:

El cliente no dejó un comentario.

scott Z.
Clasificación:

Friendly staff. The guy that took care of my rental, very nice gentleman, i think he was the owner or manager, came out and set up the truck and trailer for me and answered all my questions. Equipment was in great condition and ready on time, I would definitely reccomend this U haul and use them again.

Michael S.
Clasificación:

Very nice & helpful people!

John B.
Clasificación:

Professional and courteous staff. Well maintained equipment. Workers were above and beyond helpful, from the checkin to the return. Great experience.

Lisa P.
Clasificación:

El cliente no dejó un comentario.

DARRYLKEITH M.
Clasificación:

We were accommodate very professionally and quick service. Thank you!

Brian M.
Clasificación:

El cliente no dejó un comentario.

Patrick V.
Clasificación:

I was happy with the location, staff was knowledgeable and professional. My only issue is that I originally booked the truck to be picked up closer to my location but U Haul ended up moving the location due to availability. This ended up adding an additional 15-20 Miles to my bill.

NICHOLASGEORGE S.
Clasificación:

Overcharged me $10 for moving blankets and a furniture dolly I didn't rent.

Donald B.
Clasificación:

Excellent service from start to finish!

ANGELLUIS O.
Clasificación:

Always very nice Services

Charles S.
Clasificación:

El cliente no dejó un comentario.

paul D.
Clasificación:

Every employee at the location was VERY friendly and helpful, really went the extra mile to care, even at the end of what appeared to be a busy day. Great work guys. Would come back any time

BRIANP M.
Clasificación:

El cliente no dejó un comentario.

michael M.
Clasificación:

El cliente no dejó un comentario.

greg B.
Clasificación:

El cliente no dejó un comentario.

Anthony W. | Overall Experience |
Clasificación:

All your people were fantastic!

Madeline D. | Overall Experience |
Clasificación:

Very friendly staff, the facility was always clean.

William B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MARGARET F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

robert e. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carl F. | First Impressions |
Clasificación:

These guys were top-notch, hands down. Aaron helped me out in the morning after the app screwed up my reservation (corporate needs to look into that, cmon guys). You could tell Aaron knew the place inside and out. He was super nice, quick and got me in and out with the truck I needed and had an awesome attitude the whole time. Then the gentleman at night of whom I worked with to get a larger storage space and turn my truck in could not have been more pleasant or helpful. I wish folks I dealt with at my workplace were this good at what they did. I'll use the Coram office anytime I move my stuff in the future, and will recommend to friends and family. Well done, gents!

Harold T. | First Impressions |
Clasificación:

Great team there and very polite employees. When ever I need to tow or store things this is the location to go to. Nothing but good things to say about them.

Theodore C. | First Impressions |
Clasificación:

Nice workers

helena b. | Overall Experience |
Clasificación:

When I first rented the storage unit I 100 question to asked, it turned out I didn't have to asked none of my questions. The manager was very acknowledge and explain all. Very nice and well kept, clean storage units.

Silvia D. | First Impressions |
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El cliente no dejó un comentario.

Dianna L. | First Impressions |
Clasificación:

I had an easy time both getting a storage unit and moving in. I appreciate the cleanliness of the facility and bright lights.

Richard C. | Overall Experience |
Clasificación:

This rental occurred as a result of the Covid19 outbreak. U-haul was extremely helpful in getting our son back from college during this unprecedented time. Thank you

AZIM s. | Overall Experience |
Clasificación:

Bad customer services

marjorie l. | Overall Experience |
Clasificación:

Excellent

Florence F. | Overall Experience |
Clasificación:

Always helpful staff and easily accessible unit/facility, thank you.

shawmeeka r. | Overall Experience |
Clasificación:

Ft safe and secure with my things there. Staff always promptly helpful.

Kathryn B. | Overall Experience |
Clasificación:

Awesome experience. Thank you

donna G. | Overall Experience |
Clasificación:

Clean facility. Could use a ramp near load and unload area

Chris E. | First Impressions |
Clasificación:

Thet Took a few hours to unlock the storage unit and I had people waiting around ready to help me move. Other then that so fare so good.

Victoria W. | Overall Experience |
Clasificación:

Very good customer service

Derek J. | Overall Experience |
Clasificación:

.

STEVEN M. | Overall Experience |
Clasificación:

The staff is excellent... especially Lauren The manager.

CHARISSE B. | Overall Experience |
Clasificación:

👍🏽

Stefan m. | First Impressions |
Clasificación:

Lauren was very helpful and courteous.

Maria F. | Overall Experience |
Clasificación:

Thanks!

Lisa S. | Overall Experience |
Clasificación:

The staff is very helpful and went above and beyond for me. First, they were able to get me a replacement Ubox and moved my things free of charge when the original Ubox was broken.

DAVID H. | Overall Experience |
Clasificación:

Unit hours suck

ROBERT B. | Overall Experience |
Clasificación:

Everything we had in storage was well protected and we felt confident that our items were “in good hands.” Everyone in the office was pleasant, helpful and great to work with.

MARGARET N. | Overall Experience |
Clasificación:

The reason for my move out was I was tired of my items getting wet. This occurred 3 times in 2 units. Now some stuff is ruined and the rest smells. Didnt get much satisfaction or sympathy from staff.

James A. | First Impressions |
Clasificación:

Couldn’t have been better!!!

charles h. | First Impressions |
Clasificación:

The employees were very helpful and courteous. Thank you.

Michael I. | First Impressions |
Clasificación:

Mandatory insurance fee is absolutely absurd.

Janene C. | Overall Experience |
Clasificación:

Respectful

Teresa C. | Overall Experience |
Clasificación:

This was the first time I had used any U-Haul storage and the staff at Coram suggested ways to make my experience very smooth. I highly recommend them!

DONALD T. | Overall Experience |
Clasificación:

Ok

susan D. | Overall Experience |
Clasificación:

I cannot say anything bad about Coram. They did a great job.

LYNDA O. | Overall Experience |
Clasificación:

Thank you for keeping my property safe.

ian w. | Overall Experience |
Clasificación:

Great

sal c. | First Impressions |
Clasificación:

Very helpful manager and employees, very clean facility, very clean and great running vehicles and equipment. I would recommend U-Haul Storage to all my friends and family. Best Regards Sal Castelli

brittany p. | Overall Experience |
Clasificación:

I will never use this facility again. a complaint has already been submitted

frances a. | Overall Experience |
Clasificación:

Got charged for a full month when only 4 days into the month when moving out

deborah m. | Overall Experience |
Clasificación:

My ratings are based on the experience with staff. They staff, in general Lauren was unprofessional and treated me below acceptable standards. I have written letters to the company to no avail.

william m. | Reservation |
Clasificación:

All services through this office have been great. I will continue to go there for my U-Haul needs.

Steve M. | Overall Experience |
Clasificación:

Lost almost my whole storage unit due to mold and flooding.

MICHAEL B. | Overall Experience |
Clasificación:

The storage space rental price was getting to high for me to store my things. That’s why I left

Yves F. | Overall Experience |
Clasificación:

Thank you

Kenny M. | Overall Experience |
Clasificación:

Easy to use with helpful staff. I always use uhaul.

BILL C. | Overall Experience |
Clasificación:

.

OMAYRA P. | Overall Experience |
Clasificación:

It was a very well run facility. I would definitely use uhaul storage again

melody w. | Overall Experience |
Clasificación:

Some of the staff was very unprofessional and down right rode. They would be the only reason I would not recommend a friend.

SUSAN F. | Overall Experience |
Clasificación:

Other than the fees going up every year it was a great storage facility

Kenneth F. | Overall Experience |
Clasificación:

Everything about the place was great. You have an awesome team there!

Howard C. | Overall Experience |
Clasificación:

With the exception of a leak last July a very efficiency storage operation

Peter D. | Overall Experience |
Clasificación:

Convenient & great staff.

kathleen v. | Overall Experience |
Clasificación:

Great prices and friendly professional employees.

Shaniesha C. | Overall Experience |
Clasificación:

I was they're to rent a unite. The peron who helping me name was Tristan he rent me the wrong unite. After he was finish and was helping me to check in he realized it was wrong.waiting on my refund st

William B. | Overall Experience |
Clasificación:

The people are great . Staff is top notch!!!. We had water damage to somethings we had stored in the unit. Waiting to see the outcome. Staff was completely honest and let me know a sprinkler pipe was

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