Customer Reviews for U-Haul Moving & Storage of College Park at Washington Rd

2,629 reviews

4540 Washington Rd   College Park, GA 30337
(1/4 Mi Outside I-285)

(404) 763-0000

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(404) 763-0000

4540 Washington Rd
College Park, GA 30337
(1/4 Mi Outside I-285)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I wasn’t able to check out properly person told me to just leave the key and go which made me very uncomfortable.

Shanquita B 
Rating:
5.0

Customer did not leave a comment.

TINISHA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Quentin W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Danita P  |  Overall Experience 
Rating:
4.0

Attitude of person during morning to pick up vehicle was not good. Return was excellent. Employee explained all charges, was polite, and very efficient.

Marv S 
Rating:
5.0

Customer did not leave a comment.

VERNORDIA F 
Rating:
5.0

Customer did not leave a comment.

Broadus G 
Rating:
5.0

Customer did not leave a comment.

nick w 
Rating:
3.0

I always found rat poop in my storage every time I came.

Shavon B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
4.0

The only thing is Idk if the rain messed up my unit I had case some clothes smells like mildew n I washed them 3 times I had to throw away three bags full of clothes my bag of clothes n two bags of my children clothes idk if it was because evething was on the wall or the ray traps that was place n there idk if the rain got in there

Brianna R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marv S 
Rating:
5.0

Customer did not leave a comment.

JALEN T  |  First Impressions 
Rating:
5.0

I feel that you all need to update your system so tap is available and your online devices are update regularly. Other than that I was very pleased with the service. Frank was very courteous and he took care of me as a walk up.

STEVIE P 
Rating:
5.0

Customer did not leave a comment.

Samuel G 
Rating:
1.0

Nothing. Great job

greg j 
Rating:
5.0

Customer did not leave a comment.

octavia j  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DESEANHONESTO A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anisa L 
Rating:
5.0

Great experience

XICA B 
Rating:
5.0

Inspect all trucks before renting them out! Engine latch was not attached properly and was severely shaking while driving. As well as engine exhaust was coming into the truck through hatch

MARTIKA M 
Rating:
5.0

Ms. Karen made my day, she’s an exceptional person. She was absolutely a pleasure to meet. In a world where customer service is crap she was the exception, we need more customer care associates like herself. Thanks

Lynn E 
Rating:
5.0

Customer did not leave a comment.

XICA B 
Rating:
1.0

I had rats that had been into my storage unit.

Justiss M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIERRA P 
Rating:
3.0

This location doesn’t have adequate space for drop off of large trucks

brenda j 
Rating:
3.0

My experience was great and I will pay what is owed to you guys. However I turned the keys over to a representative and he said he was going to send atow truck. When the tow truck came they acted like they were repoing a car from someone who missed a pament. I turned over the keys and a picture was taken of my stuff on the truck. I ahd a 75 gallon fish tank and stand and a box i took everything else off. I didn't receive a call or nothing but yall tried to charge my card. I had several things in the back of the truck no one called me or anything. they cohave left my stuff outside my house instead of acting like i didn't know yall was coming. that box had very personal and family stuff in it..I'm said cause my mom just passed and alot of atuff was hers. That sucks the most!!

Shanton J 
Rating:
5.0

The staff is PHENOMENAL! I would go back to this location again and again!

Troy B 
Rating:
5.0

Dropping it off was bell it was rainy and the app wanted you to do to much

rebbeca b 
Rating:
5.0

Thanks to this location for quickly resolving an equipment issue.

Stephen P 
Rating:
5.0

Nothing! Everything is perfect!

BRIAN F 
Rating:
3.0

Customer did not leave a comment.

Carl E 
Rating:
5.0

Ricardo smith I think his name was sooo nice and did everything so fast. This was the Washington rd location. Those employee at that location are always doo rude especially the manger.

Quanesha S 
Rating:
5.0

Customer did not leave a comment.

Latrishia H 
Rating:
5.0

Customer did not leave a comment.

kENNETH m  |  Overall Experience 
Rating:
5.0

Great staff very efficient

Robert C 
Rating:
2.0

Customer did not leave a comment.

Angelique B  |  Overall Experience 
Rating:
5.0

Perfect Rental

Charles S 
Rating:
5.0

U-Haul manager was very great at assisting me and she was very patient ! Will highly recommend!

SADE' D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrica F 
Rating:
5.0

Customer did not leave a comment.

allona m 
Rating:
3.0

I was so appreciative to get a truck the same day I’ve moved thank God

Connie L 
Rating:
5.0

I appreciate the professional customer service of Katherine. The excellent personality and kindness is why I would recommend this location for anyone who needs U Haulk services.

Francoise P 
Rating:
5.0

I love the staff and they was very helpful and kind

Talibra F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie L 
Rating:
5.0

Customer did not leave a comment.

Alicia G 
Rating:
1.0

I had water damaged and the rats messed up all my belongs

Tanaka M  |  Overall Experience 
Rating:
1.0

The rats messed up a lot of my furniture, business items and clothes, I have never experienced anything like that before.

Tanaka M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Johnny N 
Rating:
5.0

Customer did not leave a comment.

twanshella S  |  Overall Experience 
Rating:
1.0

horrible experience the lock box was broke had no key i will never rent with u-haul again

darius m 
Rating:
3.0

Customer did not leave a comment.

ARCEPHUS B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Duane C 
Rating:
5.0

Customer did not leave a comment.

JEANELL O 
Rating:
2.0

Customer services is poor.The manager always has an attitude about something.We need better professionals

Tameika D 
Rating:
5.0

Nothing

David S 
Rating:
3.0

Customer did not leave a comment.

Sharon M  |  Overall Experience 
Rating:
4.0

I have no complaints concerning my recent experience with this location. I made my reservation on the website which was eady to navigate through. The truck was very clean and equipment was available. Staff was pleasant and professional.

Cherylene H 
Rating:
3.0

Customer did not leave a comment.

LEONARD H 
Rating:
5.0

Everyone was always very helpful. I would recommend this facility.

DANETTE A  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

VERONICA P  |  Overall Experience 
Rating:
1.0

Employees was rude and unprofessional

Robert b 
Rating:
1.0

Just did not have a good experience at that location. My reservation was made for the wrong day, truck had no gas, cs not up to par. Definitely glad I am no longer using that facility.

Cordell H 
Rating:
1.0

Had rodents and they expected for you to pay rent on rodent infestations

TERRENCE J  |  Overall Experience 
Rating:
5.0

The team was trained well and consistent at what they did; I would recommend this to anyone who wants a storage unit in this area.

johnathan b  |  Overall Experience 
Rating:
5.0

The attendant was very courteous and proffesional.

Eric N 
Rating:
5.0

Everything was quick and convenient

latasha s 
Rating:
4.0

Customer did not leave a comment.

hajj w 
Rating:
5.0

Customer did not leave a comment.

ensa w  |  First Impressions 
Rating:
1.0

Mice infested storage units. (I didn’t have no food products of any kind in my storage just furniture and clean clothing I washed prior to storing) the traps and sticky pads they had in place did nothing all I would see is droppings around the traps.

ADRIANNA P  |  Overall Experience 
Rating:
1.0

Get rid of the representatives that have terrible customer service and attitudes.

Eric W 
Rating:
4.0

Customer did not leave a comment.

JOHN P 
Rating:
1.0

They overcharged me and said it’s nothing that can be done about it because it was my fault

Akeyla l 
Rating:
5.0

Customer did not leave a comment.

Alexseya M 
Rating:
2.0

There were rats in my unit and because their gate was broken on several occasions as well as stuck open after each customer I could not get the insurance on the unit to assist because the facility lies and stated I hadn’t been there in months which was false. I would never recommend I lost valuable items that cost so much and they were ruined

SKYLER S  |  Overall Experience 
Rating:
5.0

Everyone was very friendly.. great service

Donnell S 
Rating:
2.0

Customer did not leave a comment.

MUHAMMED K 
Rating:
5.0

Customer did not leave a comment.

Kelly M 
Rating:
3.0

Customer did not leave a comment.

Atiba J 
Rating:
5.0

Everything was great

Beverly V 
Rating:
4.0

Customer did not leave a comment.

Rhonda M 
Rating:
5.0

Customer did not leave a comment.

Renee P  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Karen M 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Xuebing Z 
Rating:
1.0

I moved out on the app ( took screenshots and picture proof of my move out ) I moved to a whole different state I took the lock off but I was coming back to get the trash from my unit when I came back it had a new C lock on it and the office was closed I had to leave …. Fast forward I was told that the move out had to be done in person I was no longer in the state and not only does it let you do it on the app it lets you do it online!!! Why have it to where you can move out on there but I’m supposed to come inside😐 on top of that they could see the unit was empty when the new lock that wasn’t mine was put on the unit… fast forward again I expressed that to them and ever since then I’ve gotten numerous calls and emails about my unit as well as a FINE for a unit I MOVED OUT OF BEFORE MY MOVE OUT DATE!!!! I’m so disappointed tbh this is the worst experience I’ve had at uhaul I had my things there for 3 years with no problem and this is how I get done!!! I’m not paying a fee for a unit that I moved out properly on my end… if I was supposed to come inside to move out that would have been stated somewhere and it should be taken off the site AND THE APP as an option !! Shìt makes no sense

akiya j  |  Overall Experience 
Rating:
1.0

There were rats in my storage , messed up all my furniture clothes and im very disappointed in uhaul ,this location is unsafe , a hazard and needs to be shutdown . Will never rent again from uhaul storage .very poor experience overall

Floreshia S  |  Overall Experience 
Rating:
5.0

N/a

Jerome J 
Rating:
4.0

Customer did not leave a comment.

GWENDOLYN T 
Rating:
1.0

Customer did not leave a comment.

courtney f  |  Overall Experience 
Rating:
4.0

cool. Just small but it’s cool

JARVIS R 
Rating:
4.0

Customer did not leave a comment.

Stephen B  |  Overall Experience 
Rating:
5.0

Nothing. Both Atlanta and Evansville employees were helpful and courteous.

Khahlelah t 
Rating:
4.0

Customer did not leave a comment.

Kiara H 
Rating:
3.0

Customer did not leave a comment.

Dk V 
Rating:
5.0

My experience was very good and if I had to get another storage I would be coming back

FELICIA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gia S 
Rating:
1.0

Customer did not leave a comment.

Willie M 
Rating:
1.0

Poor communication. damage belongings. Rude management

Armani N  |  Overall Experience 
Rating:
5.0

Young man was very helpful

Lataya H 
Rating:
1.0

Horrible. The access code did NOT work and I still had to go inside and wait after signing up online. The unit was not in good shape as the ceiling had two giant wholes and I could see through to the metal roof and the insulation was hanging out! I had to demand another one. The wait time was ridiculous and caused me to have to rent my truck an extra day. To make thing worst, I was given a new unit that I had no time to inspect and I was charged full price so the promotion for first month free is not invalid and I just wish I had chosen a diffent rental company. This is the WORST experience and I would never recommend this storage location or U-Haul to anyone.

Ronycia D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Myla G  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

javeta g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Talibra F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mercy D 
Rating:
3.0

The truck was a bit difficult to use. The ramp and rear door were extremely hard to open/close as if they need some dw40 or other lubricant. But overall this location was good and the two Ladies that assisted me were great.

Nikkia C 
Rating:
4.0

Customer did not leave a comment.

julius w 
Rating:
5.0

First off I only give 5 stars for nice staff and them having a settlement program to help you keep your things if you can’t afford to pay the full amount .. however, they have a major rat problem that needs addressed. I had to throw half my storage away from rat poop being all over the place.

Candise B  |  Overall Experience 
Rating:
1.0

The attendant had a terrible attitude. The truck was dirty on the outside and not pulled out front and readily accessible for me when I arrived. It was over an hour before I could leave and my dolly that I requested was not with the truck. I had to wait for the so called manager to get to the location with the dolly. Horrible customer service!

Brandon M 
Rating:
5.0

Give the front desk women a raise!

Precious W 
Rating:
5.0

Great location

raschel b 
Rating:
4.0

Customer did not leave a comment.

Dionne D 
Rating:
1.0

I asked could i come get me things after they told me my stuff was up for auction. And they made it very difficult to recieve my belongings. Ive lost all my things and they havent said anything back

DARRIUS M  |  Overall Experience 
Rating:
1.0

Customer service was horrible. They were too busy having dinner at the front counter to take care of the customer. The management was even worse they had no professionalism. God awful attitude while tending to the customers needs. Management not caring about their employees poor customer service skills. I wouldn’t recommend them to my most hated enemy.

Calvin H 
Rating:
1.0

The front desk workers was rude and disrespectful. Would definitely not recommend THIS PLACE FOR BUSINESS

chico m 
Rating:
5.0

The complete staff was truly amazing the full entire time which was a complete year. I had my things in storage. Thanks again.

Rydell D  |  Overall Experience 
Rating:
5.0

Keep up the good work

Francette H 
Rating:
4.0

Customer did not leave a comment.

Jennifer F 
Rating:
5.0

Customer did not leave a comment.

Anderson C 
Rating:
5.0

Customer did not leave a comment.

ANGELA B  |  Overall Experience 
Rating:
4.0

The Clerk who helped me was professional and kind. She seemed interested and stayed on point. We were in and out in a short period of time. Thank you.

Gwendolyn C 
Rating:
5.0

Nothing

Wanda W 
Rating:
1.0

Have individual that understand your needs.Don't just follow the script Be there for the client!!

Laurie M 
Rating:
5.0

Customer service to the stratosphere! Thanks Uhaul

Dishawn M 
Rating:
2.0

Staff was unprofessional and reluctant to assist. Tried to send me to another location to return the equipment.

Tony N 
Rating:
3.0

I have items damaged from rats and mold from water damage and a hole in the ceiling

Octavius P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jarvis R 
Rating:
5.0

Thanks

Freddy R  |  Overall Experience 
Rating:
1.0

Came with moving truck at 8pm and gate code wouldn't work. After hours number didn't work.

Stephanie W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cynthia S 
Rating:
2.0

Customer did not leave a comment.

Donnie G 
Rating:
5.0

Customer did not leave a comment.

Irvin r 
Rating:
1.0

Every time I went to the storage, there was something blocking the drive ways. The staff are always busy but at R not friendly. You cannot reach this place by phone.

Raven D  |  Overall Experience 
Rating:
5.0

It was nothing but good vibes and everyone was very friendly and respectful and very helpful as well

FELICIA J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John C 
Rating:
5.0

Good work and good emlployees

Oleksandr L 
Rating:
2.0

The manager, Rochell Baker is extremely unprofessional.

david h 
Rating:
5.0

Customer did not leave a comment.

Cynthia W 
Rating:
5.0

Customer did not leave a comment.

Joseph L 
Rating:
5.0

Yeah service was great. Thank you

Anntette B 
Rating:
5.0

Good work

Oleksandr L 
Rating:
5.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

Good work

Oleksandr L 
Rating:
2.0

The customer service agent was nice, however she was the only person available which caused a long delay in being service. In addition, I still have yet to receive an access gate card because the machine wasn’t working correctly and the agent FAILED to remember to bring it to me. In addition, she advised the security gate wouldn’t me working for awhile. I feel as if I should recieve a discount if I’m not fully receiving the services I pay for. Not to mention there were a mouse trap and other contraption in my storage unit. The storage door it weird as it loops over blocking the way. In all honesty I’m quite disappointed and would like a discount. Not to mention I was charged for a lock when online it stated it would be free. I do worry about my belongings considering the facility does not have a properly function gate to provide extra security.

Jasmine H  |  First Impressions 
Rating:
5.0

Quick and easy

Robert S 
Rating:
3.0

Customer did not leave a comment.

MICHAEL K 
Rating:
1.0

I had to throw furniture away because of mold and rodents. From day one I asked if my door could be fixed and I was told that they would be out in a week to fix it I was there for a whole year and not once did they call to fix it, one day I went to get something out of my unit and they were about to repaint the door instead of replacing had I not shown up that’s exactly what would have happened, I asked again if they could fix the door basically every time I asked them they told me that the door was on back order or the people were coming out in a week. I was not offered any kind of incentives but I was notified about a increase in rent.

Kelvin G  |  Overall Experience 
Rating:
3.0

I was totally upset to only receive one email prior to my things being auctioned off. I would also like to know if you all would be so kind to find out the buyer that it was sold too. Ive been so stressed tryng to regain access to my parents erns very upset If found or able to provide me with this info my number is 678-789-9424

Corliss B  |  Overall Experience 
Rating:
3.0

I do not agree with $15 late fees. I do not agree with $50 liens. Customer have been struggling since the first pandemic of 2020. No compassion at all for customers.

PAMELA K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JERMAINE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICTOR J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amar P  |  Online Move In 
Rating:
3.0

Items that stored was ruined with rat feces

Rodshawnda F  |  Overall Experience 
Rating:
5.0

Ms Baker runs and well managed location with very helpful and professional staff

LaShonda P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZANETTRA C  |  First Impressions 
Rating:
2.0

🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀 🐀

timothy j  |  Overall Experience 
Rating:
1.0

Poor customer service and lack of empathy.

DMAREA M  |  First Impressions 
Rating:
5.0

No comment

LESHAUNA R  |  First Impressions 
Rating:
1.0

My storage was full of rat droppings and the insulation from the unit was wet and all over my belongings, the door was warped and not secured, or tack

Yogunda F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rufus S  |  Overall Experience 
Rating:
3.0

Thank you

NIGEL E  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

lucille t  |  First Impressions 
Rating:
5.0

The manager has great communication skills. Great personality. She knows the business very well.

SHIKELA T  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ricaldo E  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARLETTE B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ariel B  |  Overall Experience 
Rating:
2.0

watch out for roaches and rats.

CJ O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARUNDA H  |  First Impressions 
Rating:
5.0

Roschel was amazing!!!

LARESA A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN N  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Samantha W  |  Online Move In 
Rating:
3.0

When I did my order online it seems like it was ready but when I got there to put my stuff in it had a red tag on it an I had to go to the office an see why it was not ready the lady go say she don’t know why her manager gave me that unit because it was somebody else’s I had to show her my order that I had on my phone an I had to go get a lock for it because the lock was not In said my unit

Angle H  |  Online Move In 
Rating:
4.0

The storage was dry, I liked that. The attendant on site was friendly and courteous.

Daphne H  |  Overall Experience 
Rating:
1.0

I had my unit for six years upon turning 65yrs old could no longer afford the storage advised the mgr and UHaul prolonged the auction for 5 months ending charges are 1034.41. this is no way to treat senior citizens have contacted legal counsel and Better call Harry!!

ANITHA M  |  Overall Experience 
Rating:
5.0

Great customer service and great caring people.

Lena J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

thomas c  |  Overall Experience 
Rating:
5.0

I appreciate the help I got from Raschel ! She was such a great help and very patient with me considering this was my first time ever getting storage. I really appreciate all the help she gave me . Such a sweetheart and helpful. Thank you Raschel 💙

Angelique B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Arthur M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Berdenett y  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Emerald L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

timothy j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connie J  |  First Impressions 
Rating:
5.0

The agent whom helped me was excellent. Although, the storage wasn’t the size I needed she went the extra mile in reducing my stress by reaching out to see other available options and I truly appreciated.

ELISHA B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcus B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabriel S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wesley W  |  Overall Experience 
Rating:
5.0

Manager is very professional and helpful.

Anthony S  |  First Impressions 
Rating:
5.0

Atlanta staff were amazing accommodating to restructure my storage needs. They called immediately to two other nearby locations and found the drive up unit that I originally requested. Returning the truck was OK. I would recommend U-Haul. PS the Miami locations were a lot more challenging due to not accommodating closer locations for pick up of truck rentals twice.

Lorita B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tamara E  |  First Impressions 
Rating:
5.0

Great job

REGINALD S  |  Overall Experience 
Rating:
5.0

Very professional!

Cardia S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cassandra T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Camirra T  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rasheed m  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BARBARA H  |  Overall Experience 
Rating:
5.0

Great customer service!

Shanteria R  |  First Impressions 
Rating:
3.0

Hard to get your truck around

Arthur M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela H  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Kelli B  |  First Impressions 
Rating:
3.0

I had to pay for a extra month rental when I was moving out on the first day of the month. The reason for this was due to the manager not returning my calls or responding to emails from U-Haul corporate. So for me two things are at play here 1) these managers do what they want 2) they're hard up for money. So I will never store with Uhaul again because I don't have to give them my money if this is how we do business.

hamilton W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanaka M  |  Online Move In 
Rating:
5.0

Very kind staff at 7:00 am. Appreciated.

Gabriel S  |  First Impressions 
Rating:
1.0

A few of my items got damaged due to rat eating it and pooping on my items

SHAMEIKA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevia W  |  Overall Experience 
Rating:
1.0

Because my storage door was dented in twice by someone and it took forever to get it fixed to the point my furniture molded do to the rain and mist that got in the and buges were in there also. Some of the employees and management was nice but I can say that for all.

Shantia B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILLIAM P  |  Overall Experience 
Rating:
5.0

Customer service is what keeps my business and the gentleman that helped at this location had exactly that. I don’t know his name but he was knowledgeable and patient.

Joanna J  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Reginald W  |  Overall Experience 
Rating:
5.0

No comments

Cassandra T  |  Online Move In 
Rating:
5.0

Experience was nice

Chris T  |  Overall Experience 
Rating:
4.0

It was a little cluttered because after hours people would return their U-Haul trucks and they would block the entry way to the storage area so you couldn't get to the gate to get into your storage

Tonnya S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renisha H  |  First Impressions 
Rating: