El cliente no dejó un comentario.TAMEKA J.
Customer Reviews for U-Haul Moving & Storage of Clermont
Clermont, FL 34711
(Across the street from Reed Nissan Dealership)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David M.
The driver who delivered/picked up the boxes from Minneola did a great job. She was very friendly.Mark B.
El cliente no dejó un comentario.Paul K.
Great customer service experience from the team in Clermont Florida. Absolutely the worst experience from the Illinois team. Containers were rescheduled multiple times, representatives were rude, will not be using uhaul in the future.James B.
El cliente no dejó un comentario.LAURIE F.
Nick made this potentially (extremely) stressful experience a pleasure. He was very helpful, answered all of my questions, and behaved more like a partner in my move than just a vendor.MARK T.
El cliente no dejó un comentario.MICHAEL T.
El cliente no dejó un comentario.BRUCE L.
El cliente no dejó un comentario.JEFFREY M.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.DOUGLAS M.
Awesome service.Thomas F.
El cliente no dejó un comentario.EVELYN B.
I rent from the Clermont location on Hwy 50 twice a year. Very friendly and corteous staff. I wish all locations were as friendly. Kudos to this location!william S.
Booked a van at the last minute. Uhaul accommodated my request with expediency and provided a brand new van. Great service!Rosa S.
El cliente no dejó un comentario.DREW R.
Not sympathetic to our order not being what we ordered.Stewart G.
Everyone and everything was great.GARY S.
El cliente no dejó un comentario.Nicole D.
El cliente no dejó un comentario.Milo L.
El cliente no dejó un comentario.jenna w. | Overall Experience
Paid for hitch electric and it was not installed. Instead I got a wiring harness in the trunk.John P.
El cliente no dejó un comentario.Greg K.
Very Helpful and Friendly..Elaine G.
El cliente no dejó un comentario.brittany G. | Overall Experience
El cliente no dejó un comentario.Evie S.
Very attentive treatment from the sales rep.EUGENE E.
El cliente no dejó un comentario.DON H.
El cliente no dejó un comentario.Randall T.
I think the issue is with uhaul in general and this review is of the private locations. Once again uhaul as a company failingAlex R.
El cliente no dejó un comentario.Micheal G.
Spent too much time online checking in. What a groaner. The keys go in the lock box - how is the next family going to rent this? They are not. Lighten upALFRED L.
Your staff are always happy and professional. Nick has a great crews that works with him.CAESAR L.
Great A service.. 20 times better then Ocoee FL facility..ERNESTO A.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.RIDES M.
El cliente no dejó un comentario.Jeffrey H. | Overall Experience
El cliente no dejó un comentario.Tunhu Y.
El cliente no dejó un comentario.REGINA A.
Not anythingBRENDA C.
The Clermont location was the only part of the entire experience that was pleasant. I am appreciative of that.Charlene W.
Excellent customer service & experience renting from this location. I will never go back to renting from Home Depot again. This was less expensive, less hassle, and the truck was basically brand new.TRACY S.
El cliente no dejó un comentario.DUANE B.
El cliente no dejó un comentario.RICHARD J.
Awesome place in my opinion. They have gone out of their way to help me more than onceDIANE T.
El cliente no dejó un comentario.Andrew A.
El cliente no dejó un comentario.GAIL B.
Alittle more help with wire harness installation. Over all a great experience.steve R.
El cliente no dejó un comentario.WALTER D.
El cliente no dejó un comentario.Elwin B.
Not make me drive to two different locations. It's just not that complicated to mange a system that houses your inventory of trailers. I am shocked at the level of incompetence that a company could possess.EMILY B.
Friendly positive disposition at all times!THOMAS A.
Huge facility with lots of inventory. Very good personnel.Daniel P.
Nick who is the main guy there is great with his customers. He is attentive and truly cares about his customerWILLIAM D.
El cliente no dejó un comentario.KARIN F.
It was very busy, but the drop off was simple. I waited for a couple of min. The attendant took off the trailer and said that they will email my receiptâ€¦ and off I went. It was simple and fast and left me feeling happy. The lot was filled with U-Haul trailers and trucks, so I did not notice the sign for the drop off. Perhaps a bigger sign or make the sign more obvious? I can't say that this was their fault, it's would be just nice for us customers to see, especially for us that do not do this often.MARCELCLARUS M.
El cliente no dejó un comentario.OSCAR R.
El cliente no dejó un comentario.ROLANDO C.
El cliente no dejó un comentario.LAWRENCE B.
El cliente no dejó un comentario.ANGEL R.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.DEBRA F.
El cliente no dejó un comentario.MARK S.
El cliente no dejó un comentario.DIANE T.
El cliente no dejó un comentario.Jennifer R.
Nick is amazing. His service is always one to complement. We love using his location vs the one closer to us.SCOTT S.
This particular location looks very nice inside, stocked with the items that one need for moving. The staff was quick in helping out. Good job everyone.Jessica M.
El cliente no dejó un comentario.Doug H.
I should have gotten 30 moving pads for my 3 bedroom apartment. I got 12. Lots of stuff got scratched.Steven H.
Great service!!!!Jarrod C.
El cliente no dejó un comentario.LEESA B.
Only complaint I have is getting a human on the phone,it takes forever...but the person that I get through to is usually very respectful !lisa p. | Overall Experience
Website stated this location had available storage but when I called they said they had none. I called customer to let them know about this issue. This is misleading especially for a person driving 20hrs then having to put there belongings in two locations which is hard at the moment with no vehicle. If location does not have a storage available it should NOT let customers see it or be visible on the website period.Jasmin R. | First Impressions
Best customer service From the entire staff.MARY M.
The employee that helped us was great. Need more people like him in this world.William S.
I ended up not needing the van after I rented it. Returned it after realizing it. Maybe 20 mins later. Was still charged 39.00 after all was done. I think they could have waived some of the fees. Realizing it was all an inconvenience.NORMA V.
Grill was smashed, dents and damage all over entire truck. No stickers marking any damage. Had to waste my time taking 14 pictures of the damage. Employee was not helpful and acted put out when I demanded stickers marking any damage. This truck should never had been rented. There were 10 others to rent.ANGELO P.
Great service as alwaysRicardo S.
Everything was fine no improvements were neededPRISCILLA G.
Great experience!James S.
Had a great experience!Rebecca J. | Overall Experience
The agent on duty was awesomeGeorge D.
The online pickup process did not work which was very frustrating. (Not the fault of the location obviously). The app did not give me an option to start picking up the truck so I had to go inside and do the process.ERIC H.
El cliente no dejó un comentario.Peter S.
Excellent service. Clean and maintained trucks. Nick and his crew are the best!BENJAMIN C.
24/7 did not workJUNG P.
El cliente no dejó un comentario.Elwin B.
El cliente no dejó un comentario.ANDREW B.
The clerk was useless. Didn't have me fill out the proper paperwork and gave us conflicting numbers for our unit so we had to go all the way back to the desk for the proper unit number.Gwendolyn AND George d. | First Impressions
El cliente no dejó un comentario.GLADYS M.
El cliente no dejó un comentario.ALFRED C.
Fast service, they have a lot stock of trailer, truck, dolly for you requirementLuis A.
I had a very high opinion of this place and even gifted several employees for their work up until I had this horrific experience. I drove 30 minutes (one way) to have the GM resolve the situation. The GM did not honor his word and demonstrated a total disregard for the elderly and people's time. He had offered to pro-rate a refund and changed his mind. Instead of owning up to it he preferred to leave his customers waiting over an hour until they left. That's right AARP he left my 75 year old mother standing around like an idiot for nearly 1.5 hrs while not addressing the situation remaining in the back of the place out of sight and having his employees check up to see if we had left. As a result, done for life with this location.Mauricio M. | Overall Experience
Excellent care and attention to detail to complete work I desired. Nick represents and performs way above what is needed.Jack R.
El cliente no dejó un comentario.Edith D. | Overall Experience
The only issue I had when they were dropped off they did not have the waterproof covers on them and it rained so one of my boxes with furniture and it leaked and had water damagePaul T.
El cliente no dejó un comentario.CHRISTOPHER C.
The employees take up all of the parking spots directly in front of the building. Customers have to park in the drop off area or in the grass by the street if there are no other spots available. The employees display their cars daily like a car show as they are very proud of their pep boys modified street cars. Service is very slow and they can careless how long they take to assist you. I requested to speak to a store manager and I was told there are no managers as they are all equal owners of U-haul because they get stock options.Carlos P.
El cliente no dejó un comentario.Edward F.
Everything was fineRICHARD R.
El cliente no dejó un comentario.JUSTIN H.
El cliente no dejó un comentario.ERROL A.
Nick and crew are awesome essential people to our local uhaul!SACHIN S.
El cliente no dejó un comentario.GUY D.
I've been a long time uhaul customer this was my first visit to Clermont 34711 location lots to rent very easy in/out process updates on equipment very pleased will continue to remain loyal to the HAULCARMEN C.
El cliente no dejó un comentario.Carlton D.
El cliente no dejó un comentario.Sang N. | Overall Experience
Nick has the best facility I have ever used. Kind and always willing to do his best and it seeps down to his staff.I'Esha A. | Overall Experience
The gentlemen Antonio that took care of me was extremely helpful. I am relocating to another state. He gave me great advice and I am feeling better about my decision.jennifer c. | First Impressions
El cliente no dejó un comentario.KIMBERLY T. | First Impressions
El cliente no dejó un comentario.Amy B. | Overall Experience
Easy in, out, no surprises. Clean, no rodents, etc.Edward P. | Overall Experience
El cliente no dejó un comentario.Matthew C. | Overall Experience
Special thanks to Antonio for his professionalism and customer serviceCARLOS I. | Overall Experience
El cliente no dejó un comentario.Jason W. | Overall Experience
I reserved an 8x10 and get there and am told there were none available and was than told I couldn't get the 10x10 that WAS available for the same price instead I was told I could get to 5x5 that were not side by side. He stated I could have them for the same price as the one I had reserved i asked for this in writing and he DID NOT give me anything in writing to guarantee the price he offered. Additionally trying to return the uhual truck after hours was/is A nightmare I AM trying to reach the office and it is now 930am but I keep getting pushed to the customer service dispatchNicole B. | First Impressions
The only reason im filling out this survey is because lve been spammed this email 3 times already and i would like for it to stop. The only reason this survey is getting a poor review is because an email like this should only be sent once. Not one every other day until i reply to it. I have things to do and other, actually important emails to wait for yet my phone keeps going off for a notification from uhaul asking me to stroke theyre ego at 3 am. Stop spamming youre customers asking for praise. It has an adverse effect and will skew youre data. Thanks.Alex R. | Overall Experience
El cliente no dejó un comentario.Xavier O. | Overall Experience
We needed storage units for our 3 bedroom house for three years and used this facility. We're VERY pleased and happy with this facility and would HIGHLY recommend U-Haul.Marcus S. | Overall Experience
Very friendly and helpful staff. Good security.Claudia P. | Overall Experience
I love it great place keep up the good workWindell J. | Overall Experience
The customer service at this location is unmatched. ¡Gracias!Christopher T. | Overall Experience
El cliente no dejó un comentario.Giancarlo L. | Overall Experience
El cliente no dejó un comentario.ELI V. | First Impressions
Excellent service and facility.Abram A. | Overall Experience
El cliente no dejó un comentario.Nicole M. | Overall Experience
El cliente no dejó un comentario.Abram A. | First Impressions
Staff was very helpful and also unhooked my trailer for me!Andrea D. | First Impressions
Loved the available dollies. Made everything so easy.Joshua M. | Overall Experience
Mr. Rodríguez was very professional. We thanked him for his help!Alfredo r. | Overall Experience
El cliente no dejó un comentario.Joshua M. | First Impressions
Only negative comment is in getting a printed receipt of my charges for using moving box. Online and at the facility I was unable to be sure what the charges would beChris S. | Overall Experience
El cliente no dejó un comentario.Jason P. | First Impressions
El cliente no dejó un comentario.CARLOS I. | First Impressions
El cliente no dejó un comentario.ISA C. | First Impressions
El cliente no dejó un comentario.emilce m. | Overall Experience
El cliente no dejó un comentario.Jeffery T. | Overall Experience
Keep up the the excellent service.Stephen A. | First Impressions
Everything was excellent @ the uhaul @ Grainville-Clermont Fla. the truck & unit were great. The phone system needs improvement though. R.A. YoungRobert Y. | Overall Experience
El cliente no dejó un comentario.theresa s. | Overall Experience
needed an storage unit to keep some items of my Moms until we could get back to get them and they worked with me over the phone to secure onekathy s. | Overall Experience
Staff very helpful & flexible. Facility is very clean and very secureTodd L. | First Impressions
El cliente no dejó un comentario.Heather N. | Online Move In
I had issues day one, staff wasn’t the greatest and overall poor experience which is why I left.Penny G. | Overall Experience
El cliente no dejó un comentario.Sarah M. | Online Move In
El cliente no dejó un comentario.kimberly a. | Overall Experience
Even though I had a leak on the back wall and a couple of my things got wet. There was minimal damage, a few small pieces were broken.Barbara S. | Overall Experience
The employees were very nice and friendly ☺️. I will be using this company again. Thank you all for the help.Lakezia T. | First Impressions
El cliente no dejó un comentario.CHRIS F. | Overall Experience
El cliente no dejó un comentario.daniel s. | Overall Experience
Your rep Michael ferrer was very informative and helpful.Jackelyn S. | First Impressions
El cliente no dejó un comentario.jamira d. | Overall Experience
It is impossible to get in touch with a local U-Haul location. They all (and I had to deal with several during my move) allow the calls to go to the call center. This made my overall move complicated. My U-Boxes got delivered to the wrong location, even though I had updated the delivery address, and it was still impossible to talk to both locations of where they were and where they needed to be.Eric R. | Overall Experience
El cliente no dejó un comentario.Lisa L. | Overall Experience
El cliente no dejó un comentario.kimberly a. | First Impressions
El cliente no dejó un comentario.Paul F. | Overall Experience
El cliente no dejó un comentario.Shy T. | First Impressions
El cliente no dejó un comentario.Jeannette G. | First Impressions
Very very nice, ............ so far!!!!!! ThxAmado M. | First Impressions
El cliente no dejó un comentario.Betty M. | First Impressions
Very gooddonnie w. | First Impressions
Lizette was amazing! She handled both the truck rental and storage rental. Thank you for having such a great assistant manager.Robert N. | First Impressions
I was treated very nicelyAndrew W. | First Impressions
Servicios adicionales en esta ubicación
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