El cliente no dejó un comentario.Jerry B.
Customer Reviews for U-Haul Moving & Storage of Clermont
Clermont, FL 34711
(Across the street from Reed Nissan Dealership)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
It takes a long time to be waited on at your locations.John D.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Randolph T.
I was referred to this location after being denied drop off at another vendor. This location was extremely helpful friendly and took care of me.DARIAN O.
El cliente no dejó un comentario.LOUIS T.
El cliente no dejó un comentario.CHARLIE T.
Everyone who works there are friendly, knowledgeable, and very helpful!PETER S.
El cliente no dejó un comentario.DANIEL C.
El cliente no dejó un comentario.YERSON G.
El cliente no dejó un comentario.Amanda S.
Hire more sales associates. There were only three associates working and they were doing a great job, but the line was quite long and it was adding extra pressure on them.GARY H.
El cliente no dejó un comentario.Edward S.
Extraordinario servicio al clienteDean S.
El cliente no dejó un comentario.scott B.
El cliente no dejó un comentario.George M.
Helpful staffTimothy C.
El cliente no dejó un comentario.Ellen C.
Great service, very clean truck and no hassles.WESLEY P.
El cliente no dejó un comentario.RICHARD S.
Great customer service!STEVEN R.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.TOBY W.
El cliente no dejó un comentario.HECTOR N.
El cliente no dejó un comentario.hector C.
El cliente no dejó un comentario.MICHELLE L.
All these guys have a great attitude and U-Haul is a great company !WILLIAM W.
The manager Is very nice he has always been nice to me this is why I keep coming back to this locationFrederick A.
Employees were helpful and very FriendlyJOHN R.
The rental prices and process was very reasonable . This was my first experience with UHAUL and I will use this company again. The online reservation process was so easy uploading my drivers license and choosing the options I wanted before arriving was perfect to get going quickly on the day of the pickup. The cab of the truck smelled like a men's locker room but other than that the AC and stereo worked great.Jena P.
El cliente no dejó un comentario.Chris R.
Keep up the good work!LARRY KURT K.
Great Uhaul establishment, friendly and helpful employees.Scott M.
El cliente no dejó un comentario.MILO L.
El cliente no dejó un comentario.REBA B.
El cliente no dejó un comentario.JOEY H.
El cliente no dejó un comentario.Jay B.
Trying to call the location or scheduling was very difficult and time consuming. My wait was at least 20 min every time and I would always have to get switched to another dept for another 20 min wait. Unless I called at 7am I could not reach the location directly. The amount of effort it took to schedule delivery was very high and I wish the process was more efficient. I was told 3 separate times that someone would call me back and they never did. The actual delivery with Kim went smoothly. She was great and I appreciated her communication.DONNA K.
Box was delivered to wrong city. Customer service refused to move it to the correct city because they are â€œtoo busyâ€. No refund offered either. They told me to rent a truck and drive it 160 miles round trip to deliver something I paid 2400 forJose C.
El cliente no dejó un comentario.Sang N. | Overall Experience
El cliente no dejó un comentario.Todd H.
El cliente no dejó un comentario.Philip P.
El cliente no dejó un comentario.Marion M.
El cliente no dejó un comentario.Dave L.
Nick has the best facility I have ever used. Kind and always willing to do his best and it seeps down to his staff.I'Esha A. | Overall Experience
Check your trucks for roof leaks.JUSTIN N.
Made a reservation for a trailer. When I went to pick it up I was informed that the trailer had been rented. Had to reschedule causing inconvenience and lost time. What are reservations for? Paid on line for original reservation and the manager told me there is no way to pay on line when making it. Had to pay on the second trailer.ROBERT I.
El cliente no dejó un comentario.TAMMIELIZABETH K.
El cliente no dejó un comentario.Hannah D.
Need additional help to expedite service!Cecilia B.
Sean Singh was excellent..great customer service and professionalism skills!SATNARAYAN M.
El cliente no dejó un comentario.heather P.
El cliente no dejó un comentario.JEREMY C.
These guys just make it so easyLANCE C.
The gentlemen Antonio that took care of me was extremely helpful. I am relocating to another state. He gave me great advice and I am feeling better about my decision.jennifer c. | First Impressions
Sadly, Ike most businesses in the COVID era, it is understaffed. They were very helpful and friendly and did a good job but seemed over stretched. Also, the mileage charges are really tough to handle when the location is in the middle of nowhere where and it takes twenty miles just to get the truckTHOMAS F.
Top notch location. Customer service is outstanding. Staff is always helpful.ROBERT B.
El cliente no dejó un comentario.GREGG M.
El cliente no dejó un comentario.Alejandro G.
El cliente no dejó un comentario.Mark H.
Very goodLuis D.
El cliente no dejó un comentario.TRAVIS T.
El cliente no dejó un comentario.sonja P.
El cliente no dejó un comentario.KIMBERLY T. | First Impressions
El cliente no dejó un comentario.MIGUEL C.
The online checkin process was tedious and slow. It took longer than just going inside and was very frustratingBjorgvin A.
El cliente no dejó un comentario.Don K.
El cliente no dejó un comentario.Angel O R.
Always a great experience.WALTER D.
It's very important that AC worksJOSE G.
Truck that was issued had tire pressure issues. Staff did not know proper tire pressure even after I pointed it out. Got second truck issued and it had no A/C. Finally got third truck issued after 90 minutes of arguing over the potential safety issues!!!HUBERT D.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.lewis C.
It's just a pleasure to come there and rent a truck it's so easy he's guys are really professionalLANCE C.
El cliente no dejó un comentario.MAX M.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Jennifer J.
El cliente no dejó un comentario.TOBY W.
El cliente no dejó un comentario.HARVEY W.
El cliente no dejó un comentario.Amy B. | Overall Experience
El cliente no dejó un comentario.Vidal B.
The only thing that makes me mad is that you all will not sell those trailers I pulled several of them love the way they pull love the way they're built and would love to purchase oneSCOTT D.
El cliente no dejó un comentario.MARISOL S.
El cliente no dejó un comentario.Donald D.
Sean was friendly and helpful highly recommend himSEAN S.
El cliente no dejó un comentario.Richard J.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.ROBERT M.
It's just so easy to rent a truck these guys are really the professionalsLANCE C.
Took too long to pick up and they charged us $90 rent!Fred V.
Didn't have my trailer they damage my car they were unprofessional and it took forever to get my trail and I have been using you guys for a while and that's not the kind of service I thought you u-Haul performsESMERALDO A.
Everyone was very professional and kind.RUSSELL D.
El cliente no dejó un comentario.Sarah S.
El cliente no dejó un comentario.KENNETH O.
Give customers brief information on how to adjust mirrors on rental trucks.CARLOS B.
El cliente no dejó un comentario.Antonio D.
Completely dislike the online drop off feature with the app or website. The whole picture taking and filling out information feels like I'm working for you.JOSE C.
El cliente no dejó un comentario.BILLY H.
El cliente no dejó un comentario.Christopher D.
El cliente no dejó un comentario.Raymond C.
El cliente no dejó un comentario.LUIS S.
El cliente no dejó un comentario.LISA S.
First truck I was assigned had a lighting violation. Owner tried to repair, told me it was done and ready to go, but it still was not legal. They exchanged it for another truck that was roadworthy, but filthy. Cleaned windows at home before doing anything because they were nasty. Floor had a big sticky area on it like previous driver had spilled something. I had a terrible experience here previously with a hitch install appointment. I'll never do that again. But I was willing to rent a truck here for a quick move thinking they could at least manage that. Nope. Apparently U-haul will give anybody a franchise. It's sad.MICHAEL B.
El cliente no dejó un comentario.BILLY M.
Easy in, out, no surprises. Clean, no rodents, etc.Edward P. | Overall Experience
El cliente no dejó un comentario.Matthew C. | Overall Experience
Special thanks to Antonio for his professionalism and customer serviceCARLOS I. | Overall Experience
El cliente no dejó un comentario.Jason W. | Overall Experience
I reserved an 8x10 and get there and am told there were none available and was than told I couldn't get the 10x10 that WAS available for the same price instead I was told I could get to 5x5 that were not side by side. He stated I could have them for the same price as the one I had reserved i asked for this in writing and he DID NOT give me anything in writing to guarantee the price he offered. Additionally trying to return the uhual truck after hours was/is A nightmare I AM trying to reach the office and it is now 930am but I keep getting pushed to the customer service dispatchNicole B. | First Impressions
The only reason im filling out this survey is because lve been spammed this email 3 times already and i would like for it to stop. The only reason this survey is getting a poor review is because an email like this should only be sent once. Not one every other day until i reply to it. I have things to do and other, actually important emails to wait for yet my phone keeps going off for a notification from uhaul asking me to stroke theyre ego at 3 am. Stop spamming youre customers asking for praise. It has an adverse effect and will skew youre data. Thanks.Alex R. | Overall Experience
El cliente no dejó un comentario.Xavier O. | Overall Experience
We needed storage units for our 3 bedroom house for three years and used this facility. We're VERY pleased and happy with this facility and would HIGHLY recommend U-Haul.Marcus S. | Overall Experience
Very friendly and helpful staff. Good security.Claudia P. | Overall Experience
I love it great place keep up the good workWindell J. | Overall Experience
The customer service at this location is unmatched. ¡Gracias!Christopher T. | Overall Experience
El cliente no dejó un comentario.Giancarlo L. | Overall Experience
El cliente no dejó un comentario.ELI V. | First Impressions
Excellent service and facility.Abram A. | Overall Experience
El cliente no dejó un comentario.Nicole M. | Overall Experience
El cliente no dejó un comentario.Abram A. | First Impressions
Staff was very helpful and also unhooked my trailer for me!Andrea D. | First Impressions
Loved the available dollies. Made everything so easy.Joshua M. | Overall Experience
Mr. Rodríguez was very professional. We thanked him for his help!Alfredo r. | Overall Experience
El cliente no dejó un comentario.Joshua M. | First Impressions
Only negative comment is in getting a printed receipt of my charges for using moving box. Online and at the facility I was unable to be sure what the charges would beChris S. | Overall Experience
El cliente no dejó un comentario.Jason P. | First Impressions
El cliente no dejó un comentario.CARLOS I. | First Impressions
El cliente no dejó un comentario.ISA C. | First Impressions
El cliente no dejó un comentario.emilce m. | Overall Experience
El cliente no dejó un comentario.Jeffery T. | Overall Experience
Keep up the the excellent service.Stephen A. | First Impressions
Everything was excellent @ the uhaul @ Grainville-Clermont Fla. the truck & unit were great. The phone system needs improvement though. R.A. YoungRobert Y. | Overall Experience
El cliente no dejó un comentario.theresa s. | Overall Experience
needed an storage unit to keep some items of my Moms until we could get back to get them and they worked with me over the phone to secure onekathy s. | Overall Experience
Staff very helpful & flexible. Facility is very clean and very secureTodd L. | First Impressions
El cliente no dejó un comentario.Heather N. | Online Move In
I had issues day one, staff wasn’t the greatest and overall poor experience which is why I left.Penny G. | Overall Experience
El cliente no dejó un comentario.Sarah M. | Online Move In
El cliente no dejó un comentario.kimberly a. | Overall Experience
Even though I had a leak on the back wall and a couple of my things got wet. There was minimal damage, a few small pieces were broken.Barbara S. | Overall Experience
The employees were very nice and friendly ☺️. I will be using this company again. Thank you all for the help.Lakezia T. | First Impressions
El cliente no dejó un comentario.CHRIS F. | Overall Experience
El cliente no dejó un comentario.daniel s. | Overall Experience
Your rep Michael ferrer was very informative and helpful.Jackelyn S. | First Impressions
El cliente no dejó un comentario.jamira d. | Overall Experience
It is impossible to get in touch with a local U-Haul location. They all (and I had to deal with several during my move) allow the calls to go to the call center. This made my overall move complicated. My U-Boxes got delivered to the wrong location, even though I had updated the delivery address, and it was still impossible to talk to both locations of where they were and where they needed to be.Eric R. | Overall Experience
El cliente no dejó un comentario.Lisa L. | Overall Experience
El cliente no dejó un comentario.kimberly a. | First Impressions
El cliente no dejó un comentario.Paul F. | Overall Experience
Well we were quoted $94, we arrived to find that unit was not available. Limited time we took it. Tried to call several ties no answer, no return call, tried Roadside to get through. Transfer run around no return call. Went to pay (we owed but the pay now said zero, so late fee(s) came twice!!.Most expensive late fee ever because we will swear off uhaul for life. Finally decided we would move to a more economical storage. Used Penske 2 weeks ago and moved storage units. Uhaul has terrible customer service. Thanks for all the hassle keep my extra $200 and Ill try to get it back with negative publicity. For now get some people to answer the phone and return callsRachel C. | Overall Experience
Super clean. Safe and convenient! I definitely recommend to anyone!Eugenia R. | Overall Experience
El cliente no dejó un comentario.Shy T. | First Impressions
My experience storing with U-Haul goes back almost 10 years and includes three separate locations. I just want to say that during all of this time I was totally satisfied with the service and help that I received. I upsized, downsized, needed trailer light assistance and the like and never did they leave me wanting. Everyone has been great. I don't know if I will need another storage unit, but if I do, I'm going back to U-Haul.chip l. | Overall Experience
Very clean, friendly and convenientEugenia R. | First Impressions
El cliente no dejó un comentario.Jeannette G. | First Impressions
Very very nice, ............ so far!!!!!! ThxAmado M. | First Impressions
I rented for 15 months. Super Clean and smelled clean too. Excellent level of lighting. The lighting was motion activated. It would have been nice if it stayed on a little longer. I had to stop what I was doing and walk down the hall a few times each time I was in the storage unit because the light would turn off leaving me in the dark. But even with that, this is an excellent place and I will use them again if needed. I felt safe getting into my unit. Great customer service.belinda r. | Overall Experience
We rented three storage units and a number of trucks for our recent move. The staff was consistently the best making the experience very straightforward and easy although moving in general stinks.John G. | Overall Experience
El cliente no dejó un comentario.Robert C. | Overall Experience
1) The entire storage area consistently smelled terrible. 2)The elevator was down for an extended period of time. This resulted in lost revenue, as I was unable to access large/heavy items from my 3rd floor unit during this time and the buyer went elsewhere. 3)Office staff / management did not return phone calls both from messages left with the answering service, as well as in person. Overall, not impressed and would not recommend anyone use this facility.HEATHER L. | Overall Experience
Clean, Clean, CLEAN!!Gary S. | Overall Experience
This facility is awesome! It's always clean, well lit and smells good. The location is is easy to get to and has plenty of parking at the dock which makes it very easy to load and unload.Cynthia J. | Overall Experience
El cliente no dejó un comentario.Keith H. | Overall Experience
The manager Nick R was excellent all personel were very helpfulRick K. | Overall Experience
El cliente no dejó un comentario.Betty M. | First Impressions
Clean and easy to access. Staff is also willing to lend a helping hand.Sean Michael H. | Overall Experience
I had a great expierence woth the atorage it was well maintained and always clean.Anthony F. | Overall Experience
When I canceled my storage to move my items to North Carolina, I had left my key in NC. The staff would NOT assist me at getting the lock off to get my items! My whole plan to leave was delayed 3 hourtiki j. | Overall Experience
Thank you so much for your help!mary t. | Overall Experience
Nick the store manager has the best personality. He is friendly, accommodating and very professional. We occupied our storage facility for over 18 months with no issue. GraciasHenry A. | Overall Experience
We had 2 storage units at this facility during our recent move and just emptied the last one yesterday. As before, we highly recommend U-Haul and this particular facility.John D. | Overall Experience
n/aGary J. | Overall Experience
U-Haul came trough for me when I was not having a very good day !!! Very helpful and on timeRichard L. | First Impressions
Only issue was headlight in 10ft Truck was broken and I had to turn around and return to Uhaul Clermont to replace it.trentton m. | Overall Experience
good storage placemichelle a. | Overall Experience
Very friendly and helpful.Gary J. | First Impressions
It was a pleasant and smooth experience using this storage location. Carts were available at the door/loading dock for customer use and bathrooms and drinking fountains were also available.Clayton H. | First Impressions
Elevator smells terrible which makes you think the whole facility is dirty. It is also next to impossible to turn left on Highway 50 which makes leaving it very inconvenient and dangerous..Linda Z. | Overall Experience
had 2 storage units for about 4 months because I was building a new house and the experience was excellent, staff was friendly, helpful and units were clean and easy to access to elevators.Richard G. | Overall Experience
Very happy with our U-Haul experience. Would definitely use this store if needed to again and have already recommended to family and friends.Jan D. | Overall Experience
The facility was very clean but there's some type of sewage problem which leaves a lingering fowl odor on the first floor.Stanley B. | Overall Experience
Very gooddonnie w. | First Impressions
Excellent facility, great and professional staff, felt my belongings were secure and safe, only facility I would use to store my belongings, highly recommendallen h. | Overall Experience
Hello every fastuosa the please every cleanTamara S. | Overall Experience
I can't say enough good things about this location. Moving is very stressful (our first move in 33 years!) and the great people here were so friendly and professional. I will recommend this location!Jan D. | First Impressions
Everything was good there at this location.Toni T. | Overall Experience
I am providing an average rating as it was very difficult to reach the facility staff. I left many message which were never returned.theresa n. | Overall Experience
My first phone call I had the pleasure of speaking to Lizette. She was pleasant, courteous and professional. Great customer service from the other staff each time I visited the office.Valerie G. | Overall Experience
Excellent storage facility. Safe and very clean.Eric O. | Overall Experience
Very helpful, very courteous gentleman helped me. Thanks. Tikitiki j. | First Impressions
It would be helpful to be informed at time of booking to get 24/7 access you just need to pay an additional fee.DENISE W. | Overall Experience
My only disklike was two times they charged me twice for rent in one month and couldn't explain why it happened ? But other then that was a good experienceJustine D. | Overall Experience
Thank you for your service. I will use your company in the future if I needFRANCISCO C. | Overall Experience
Great people !! It was a very good experience renting a truck and also 2 of their storage unitsJOSE P. | Overall Experience
It is a pleasure dealing with this facility. Storage unit , moving supplies or truck rental all first class. Then staff is outstanding and the inventory of trucks excellent.clifton h. | Overall Experience
Thank you. I’m certain will use your facility again in the future when we need storage.Rosina T. | Overall Experience
Climate controlled, pest controlled and secure!! Flat Bed Carts provided to help with the process!!! Have recommended already!!Terrie R. | Overall Experience
Very helpful and thorough when showing us the storage facility and the security.Vincent M. | First Impressions
Lizette was amazing! She handled both the truck rental and storage rental. Thank you for having such a great assistant manager.Robert N. | First Impressions
Great customer service! Helped us with all of our needs for a storage and a truck! Thank you! Most helpful uhaul I have ever worked with!Luis V. | First Impressions
I was treated very nicelyAndrew W. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!