Customer Reviews for U-Haul Moving & Storage of Clarkston

2,634 reviews

885 Northern Ave   Clarkston, GA 30021
(East of I-285 @ Church St Exit)

(404) 294-7368

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(404) 294-7368

885 Northern Ave
Clarkston, GA 30021
(East of I-285 @ Church St Exit)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Why I was charged $20 extra. When I dropped vehicle in 6 hrs and charge is mentioned as after hour. It is a ripoff, pure stealing. Never ever in future if I rent, I will rent for 24 hrs.

ameen hakani 
Rating:
4.0

Customer did not leave a comment.

maurice delph 
Rating:
5.0

Customer did not leave a comment.

Gerika Kelly 
Rating:
4.0

Customer did not leave a comment.

Carlton Johnson 
Rating:
1.0

I come to this location all the time and this the first time I get charged for returning the truck with less gas. I alway do my due diligence to make sure I fill it all the way and keep my receipts. Today I trusted the employee at the front she told me to just hand her the keys and they will check out the truck later and send over a receipt. Never again will I do that. They changed me $10 buck saying it’s not full someone there stealing and not trust worthy. I have family members that work for uhaul that’s management and will make a complaint.

LARRY WILLIBA 
Rating:
5.0

Best location ever!!! Best A-1 Management team and staff. 5 Stars*****

Victor Rinehart 
Rating:
3.0

Customer did not leave a comment.

Felicia Baugh 
Rating:
5.0

The truck was sounding like something was wrong with the transmission cause it was taking a long time before it goes into gear

Shawanda Bradley 
Rating:
5.0

Love doing business on- line. Location was convenient and easy to find.

Rotenberry William 
Rating:
5.0

Customer did not leave a comment.

Fiston Roger 
Rating:
5.0

Laura did a great job setting me up and checking me out. Josh did a great job of unhooking me when I got back. EASY!! So, easy. Thanks.

Ronald Fuller 
Rating:
5.0

Customer did not leave a comment.

Daniel Goldoni 
Rating:
4.0

Friendly and informative staff.

Lee Sanders 
Rating:
5.0

Customer did not leave a comment.

Ross Macartney 
Rating:
3.0

Customer did not leave a comment.

james terrell 
Rating:
5.0

Todo muy bien

Ronaldo Antonio Santos Balanzar 
Rating:
2.0

Not friendly. Follows different process than non-corporate location. Trash not removed.

Scott Havlak 
Rating:
5.0

Customer did not leave a comment.

Lisa Davidson 
Rating:
5.0

Customer did not leave a comment.

Taylor Campbell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Darian Martin 
Rating:
5.0

Customer did not leave a comment.

ABDUL Raqib BISMILL 
Rating:
2.0

The problem is that the truck must be delivered to the same location in Clarkston, and my experience with them was bad because I wanted to deliver the truck to a second location, but they refused and said that you must pay a fine of $300 or return the truck to the location from which you received it in Clarkston, and the employees’ behavior was good.

nabeel al jamous 
Rating:
5.0

Customer did not leave a comment.

Sean Fitzgerald 
Rating:
3.0

Over priced!

SHEILA SAWYER 
Rating:
5.0

Customer did not leave a comment.

Felicia Anderson 
Rating:
5.0

Customer did not leave a comment.

Aaron Stamm 
Rating:
3.0

Customer did not leave a comment.

ronald sheffield 
Rating:
4.0

Customer did not leave a comment.

Colis Sledge 
Rating:
5.0

Staff is the greatest

BRYAN STEPHENS 
Rating:
5.0

Very helpful and friendly. Great to work with!

David Gardella 
Rating:
5.0

Customer did not leave a comment.

Lizzie Howard 
Rating:
5.0

All was fantastic

BRYAN STEPHENS 
Rating:
5.0

Continue to great service I've experienced for the past four years. Thanks in advance. Mr. Harry Kendrick, MSW,PCM,CAC

Harry J Kendrick 
Rating:
5.0

Customer did not leave a comment.

Ba Welwa Amisi 
Rating:
5.0

Customer did not leave a comment.

Lajuana Crowley 
Rating:
5.0

Professional ah

Marlon Hamilton 
Rating:
2.0

Why do I need to provide multiple contacts? Waste of time and I don’t need a referendum on my loneliness or preference to protect the privacy of friends/colleagues. Where is the drop box ? Now I have to drive back in the AM because the drop box was not obvious and I never got an email saying what to do with the key. I don’t blame the staff for this, they were fine - this is all bad process from management.

Joseph Rehanek 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Morgan 
Rating:
5.0

It's really very good service.

Mohammed Alam 
Rating:
3.0

Customer did not leave a comment.

SHIQUITA MORRIS  |  Overall Experience 
Rating:
5.0

The people were very nice and helpful. If needed I would definitely use this storage location again!

Caleb Hersery  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARY MEGREW  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

WILLIAM COLEMAN 
Rating:
5.0

Customer did not leave a comment.

jimie jimie 
Rating:
3.0

Customer did not leave a comment.

MARK JOHNSON 
Rating:
4.0

there was too much confusion about the keys when i arrived, i ended up waiting 40 minutes to get the right truck/keys. other than that it was a smooth experience.

Andrejs Duda 
Rating:
5.0

GREAT.,..

Kenneth Pearson  |  First Impressions 
Rating:
5.0

Excellent customer service at pick up and drop off!!!

Mary Jessica Dempsey 
Rating:
5.0

Customer did not leave a comment.

Madison Laird 
Rating:
5.0

Customer did not leave a comment.

Stanley Moore 
Rating:
5.0

Customer did not leave a comment.

Darian Mann 
Rating:
5.0

Customer did not leave a comment.

Adam Ribner 
Rating:
5.0

Customer did not leave a comment.

OMAR ALFAQIH 
Rating:
5.0

after hours retune process taking a little longer

BERHANU SEBOKA 
Rating:
4.0

I always have a great experience with this franchise and refer them whenever I’m able. Thank you

MARK ORDWAY 
Rating:
4.0

Great customer service

Aquilla Smith 
Rating:
5.0

Customer did not leave a comment.

Tyja Collins 
Rating:
5.0

Staff was excellent and very informed. They were very available if I needed any help or support. The office manager was amazing!

CAROL PAULSEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannah Fetner 
Rating:
4.0

Customer did not leave a comment.

Jeff White 
Rating:
5.0

Customer did not leave a comment.

KYRA HARRINGTON 
Rating:
4.0

Customer did not leave a comment.

Christ Fretwell 
Rating:
5.0

Customer did not leave a comment.

Jasmine Culberson 
Rating:
5.0

Customer did not leave a comment.

Khadijah Lightbourne 
Rating:
5.0

More parking space And more than one attendant working

Tonya Stevens 
Rating:
3.0

Were unable to provide dollies or hand trucks on 2 different occasions. A young couple ahead of me had rented online and had reserved hand trucks but didn't find out they had none until they came to pickup their truck. Next time I move I'll use a full service mover.

MARY GEORGE 
Rating:
5.0

Customer did not leave a comment.

PATRICIAANN CLEAVER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIAANN CLEAVER 
Rating:
5.0

Customer did not leave a comment.

henok bule 
Rating:
1.0

Customer did not leave a comment.

LASHANDA GAMBLE 
Rating:
5.0

Customer did not leave a comment.

Jose Perez 
Rating:
5.0

Customer did not leave a comment.

Tyja Collins 
Rating:
4.0

The cars need to be serviced regularly. The brakes weren’t working properly in my case

Ritesh Adhyapak 
Rating:
4.0

Customer did not leave a comment.

Sonya M McIntosh 
Rating:
4.0

Overall a very good experience. It kind of got tight. When multiple customers unexpectedly were there at the same time. But thats pretty much an anomaly. Other than that, I can't complain.

Brandon Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Gessling 
Rating:
4.0

My move out date was 12/11/2023 not the 14th. Overall the staff were very polite and helpful.

syrena shofner  |  Overall Experience 
Rating:
5.0

Great atmosphere great people Great service

Donny Clarke 
Rating:
5.0

Customer did not leave a comment.

JALEN DAVIS 
Rating:
4.0

Customer did not leave a comment.

Leonard Barnes  |  Overall Experience 
Rating:
3.0

Inspect and clean the vehicle before giving it to customers.

Stephen Caine 
Rating:
1.0

Lacking customer service. Too busy talking with each other to wait on customers.

SHERELL CAMPBELL 
Rating:
1.0

The staff wasn't professional to me. I had to wait to be assisted by an employee once l arrived to pick up my rental. And l never got a call back from the boss or manager at the location. I requested a call back due to horrible experience. I wouldn't refer this location to anyone.

Shinel Taylor 
Rating:
5.0

Customer did not leave a comment.

Kacandra Villasana  |  Overall Experience 
Rating:
3.0

Being more attentive to customers and understanding their wants and needs, as well as having more moving equipment available for customers.

Cienna Callahan 
Rating:
5.0

Customer did not leave a comment.

tameka settles 
Rating:
1.0

Wrongfully charged an after hours fee after U-Haul app would not allow me to complete the process. Customer rep at location charged my card twice and then attempted to recharge it a third time after processing refund. Is not fully versed in how to perform proper transaction. Situation still not fully rectified. Also a bit rude and didn’t do well with actually hearing the customer and their issues out without assumption. Associate named Tommy D.

Keshay Tucker 
Rating:
2.0

My truck i had order want available at the moment I arrived. They gave me a smaller truck, which wasn’t really the problem. The truck itself though had many issues and basically wasn’t safe to drive. The mirrors were not adjustable at all, the engine check light was on the entire time. The whole truck was extremely shaky and felt unsafe to drive in, with or without items in it. I didn’t even want to go get gas for it because it was Dark and I didn’t want to be in the roads any more when I returned it. Also the bacon driver side door is open while you drive. This truck should be retired and honestly I believe I deserve some type of discount. This truck really made my move harder since I literally had to take longer routes on the roads just because it was safer to do so based on how the truck performed. I want to be clear there was no issues with the workers but only with my truck.

Montriel Shell 
Rating:
5.0

All was good..

SANDRA Hill 
Rating:
5.0

The Best Marvelous outstanding performance

Kisha Wilson  |  First Impressions 
Rating:
5.0

Exceptional surpur!

Cindy Montgomery 
Rating:
4.0

Everything is great for me.

TESFAI TECLE 
Rating:
5.0

My concern by the maintenance of the vehicle it didn't drive well. Plus it added on more miles than I actually used. The workers were so nice and professional. One worker cane

KATRINA CRUMP 
Rating:
5.0

Customer did not leave a comment.

mohamed hassan 
Rating:
3.0

Customer did not leave a comment.

John Bell 
Rating:
5.0

Customer did not leave a comment.

Sayed Musa 
Rating:
5.0

I was so relieved that a real person was there and that I didn't need to use the app again.

Jason Hines 
Rating:
5.0

Very nice staf and friendly

Nema Saho  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valerie Ruffin 
Rating:
5.0

Customer did not leave a comment.

THOMAS REESE 
Rating:
5.0

The location did not have a furniture dolly, which I had requested in my order, and suggested that I try another U-Haul location in my area for the dolly. I get that such things happen, but it would have been nice to know that in advance, for I had movers, requested through U-Haul, meeting me at my home shortly after I picked up truck. My wife and I tried 3 U-Haul places in the Tucker area: two did not answer the phone so we left a message, and one did not have a dolly either. We had to move furniture without the requested dolly. Is U-Haul experiencing a furniture dolly shortage? Otherwise, we had a great experience and would certainly recommend the Northern Ave. location to anyone looking for a load vehicle rental.

GARY FESSENDEN 
Rating:
5.0

Customer did not leave a comment.

Gustavo Angel 
Rating:
5.0

Customer did not leave a comment.

LUTRICIA JONES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Terry Carpenter 
Rating:
5.0

All was good

BRYAN STEPHENS 
Rating:
5.0

Customer did not leave a comment.

Ronda Kilgore 
Rating:
5.0

Customer did not leave a comment.

Keenan Lipton 
Rating:
5.0

My clarkston location is exceptional and the staff is amazing!

Tilson Zinamon 
Rating:
5.0

Customer did not leave a comment.

Adekunle Ayinde 
Rating:
3.0

Customer did not leave a comment.

molanda hargrove 
Rating:
4.0

The staff were great and very helpful. However the mobile check-in process was slow, glitchy, and difficult to navigate. I ended up having to finish checking in at the counter, because mobile check in kept booting me out and making me log back in, couldn’t find my location, called my verifier multiple times without logging that verification had been completed, and so on. The staff were great and explained the process thoroughly, and check out was quick and painless. But I would not try to use the mobile system again.

Samantha Lamon 
Rating:
5.0

Customer did not leave a comment.

Sean Mays  |  Overall Experience 
Rating:
5.0

I like the managers who went beyond to see that my storage needs were met in a timely matter. Thank you everyone at U-Haul moving & storage. Ms Wynn the manager there has a very genuine personality that will insure her customers are in good hands. Thank you very much. daryl.proctor70@gmail.com

darryl proctor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rasha AlRubaye 
Rating:
5.0

Customer did not leave a comment.

John Jones 
Rating:
4.0

Customer did not leave a comment.

Amber Franklin 
Rating:
5.0

Wynn and team are amazing

Veronica Torres-Gatherer  |  First Impressions 
Rating:
1.0

The rats at my bed 😒

Brandon Zachery  |  Overall Experience 
Rating:
4.0

I think there should be lighting inside of the cubes.

CALVIN BROWN  |  Overall Experience 
Rating:
3.0

To Whom It May Concern: Everything was fine for the most part. The manager and staff communicated with me when my unit was approaching the auction date. Even after I paid before the auction date, my lock was cut and replaced. It was a headache trying to get my key to work on a new lock. They finally let me know it was a new lock. Why? I paid my late dues and extra unexplained fees. My rent was for $75 and all of a sudden went up to $95. I came in one time and a customer was in front of me. They could not complete their transaction because it required a manager. The clerk was stressed out, as well as the customer and myself waiting. The excuse was, "thr manager had to take her kids to school". I found that unacceptable when trying to manage a business. She gave the clerk what was needed over the phone to complete the process. Overall, no one was rude and they were professional most of the time (95%). I did not like being put on hold and then being transferred to the national line when my issue was with that local location. Then I was told I needed to drive an hour to make a payment in person or to speak with the manager. Otherwise, the experience was typical and expected. The calls after being a day late was annoying after having this unit for almost 4 years. Thanks

Cedrick Mack  |  Overall Experience 
Rating:
5.0

Just I lost my sofa pillows, I dont understand how that happened

Lola Ali  |  Overall Experience 
Rating:
5.0

The storage that was promised to me 2019 was not available it was already in use but I was able to get a full refund. Very polite very helpful she even called me the next morning to tell me there was storage available now becusse someone moved out last night . Above and beyond. I don’t remember her name but her hair is brown roots then blonde maybe pink dye that is wearing off. I believe she is a caucasian. She works the 2nd shift. Her and ms wynn always helps me out and amazing customer service Everytime

Violet Royal  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DARLENE LLOYD  |  First Impressions 
Rating:
1.0

Average

Clifford Blount  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

renee mckinney  |  First Impressions 
Rating:
3.0

Idk what can be done but the parking space is terribly small. Thats really my only issue. Feels like im playing Tetris with my car everytime i go there.

Daisy Vaughn  |  Overall Experience 
Rating:
5.0

No comment on this site so far

eddie dawson  |  First Impressions 
Rating:
1.0

The set up to drive around that uhual location is terrible and tight. The employees helped but they just took their time and didnt give a professional vibe.

Daisy Vaughn  |  First Impressions 
Rating:
1.0

My stuff was ruined due to rats and the staff was rude

Unasia Angarita  |  Overall Experience 
Rating:
5.0

The management was outstanding and extremely accommodating.

elizabeth kissel  |  Overall Experience 
Rating:
5.0

The Manager and team was awesome. I could walk in the building and each and everyone knew who I was and what unit I had in for me that was personal and I think that they are professional to be able to know your customers by eyesight team did a great job. I store my things for the last 3 1/2 four years, great staff

Tami Cade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Goodwin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YUMINDA AYA-AY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laron Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jivana bruce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zainah Mohamed  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CURTIS JOHNSON  |  Overall Experience 
Rating:
2.0

Unless I am able to receive a refund for the unused balance on my March 24th payment (April 1st L closed out my unit), I have little incentive to speak favorably of my experience with U-Haul.

John Kaplan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADRIENNE SMITH  |  Overall Experience 
Rating:
5.0

the manager was super kind and all the workers were very helpful.

jamie mcdowell  |  Overall Experience 
Rating:
3.0

There are too many passages for mouse and 🪳 to get into storage and sometimes rain get in , something management can look into it . Thanks

DANIEL NARTEY  |  Overall Experience 
Rating:
5.0

Good

FIKRU DEGEFU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demonica Reed  |  First Impressions 
Rating:
1.0

No naring &all

idris ali  |  Overall Experience 
Rating:
5.0

Ms Sharon at memorial drive is amazing

nicole bovelas  |  First Impressions 
Rating:
5.0

This was one of the best experiences I have had at a storage. The customer service was great. The people were so friendly and helpful. I would definitely store here again. Thank you

DARLENE CORNEY  |  Overall Experience 
Rating:
5.0

Had no problems with their services I was a first time storage owner and I had a good experience with them

Lashaye Mathews  |  Overall Experience 
Rating:
5.0

Got great service on the Georgia end

elizabeth kissel  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

earl crawford  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dianne Farley  |  Online Move In 
Rating:
1.0

My whole bedroom suit had mold and a couple of my items! Very, very disappointing

LUTRICIA JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TREMAINE PERRY- STEWART  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yvonda brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JEREMY HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Martino  |  First Impressions 
Rating:
3.0

it would be better if the unit was accessible 24/7.

ashley butts  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Cristlin Skinner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelica Farley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bizuneh Hagos Bizuneh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DERICK BROOKS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angela ParisRedden  |  Overall Experience 
Rating:
3.0

No power or light in unit was less than ideal. The fact that I couldn’t access my stuff 24 hrs a day was inconvenient. The manager was so sweet and cute🥰

Bryon Murray  |  Overall Experience 
Rating:
3.0

If possible, have each facility take a photo of the return key area. I spent longer than I wanted to trying to find the key return at the Avondale location: the picture in the site pictured an orange box while the actual facility had a slit in a garage door. Was very confusing.

paul coleman  |  First Impressions 
Rating:
5.0

Ms.Wynn and Shamika have excellent customer service. And I would recommend Uhaul to all my family and friends because of them. Thanks so much

LAKEYSA CLARK  |  Overall Experience 
Rating:
5.0

I don't have no comment I will recommend a friend anytime

cynthia scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cleveland Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody Walton  |  Overall Experience 
Rating:
5.0

The staff was so friendly and kind. They helped me out. I would definitely recommend them to everyone.

Kelly Honeycutt  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Matthew Szybillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myra Key  |  Overall Experience 
Rating:
5.0

Excellent service beautiful conversation very fast thank you

Sason Azani  |  Overall Experience 
Rating:
3.0

My only complaint is that I had to get rid of alot of items from my unit because, despite it being locked at all times when I wasn’t present, I came back to a muddy unit. All my belongings had mud all over them, which I don’t understand because it’s a contained space. Other than that I have no issues. Staff was good, especially the manager Wynn. Great customer service from her every time I encountered her.

Essence Prince  |  Overall Experience 
Rating:
5.0

Very nice and friendly staff Did everything for us to move in after the online person messed up !! Great management

Doris Burkes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latsamy Bounsinh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharlener richardson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Lewis  |  Overall Experience 
Rating:
5.0

Very good service.

anglea sutton  |  First Impressions 
Rating:
5.0

Very easy in all aspects. I never knew that location was there. Have told everybody about it.

john Crispino  |  Overall Experience 
Rating:
5.0

I like your customer service

aloys sinzonyiheba  |  First Impressions 
Rating:
5.0

After my devastating experience with Uhaul from Macomb , Michigan to Atlanta, GA . I thought I would never use this company again. The Manager & her staff @885 Northern Ave, Clarkston, GA 30021 changed my mind & trust back into Uhaul . This store is a Golden Ticket & Example of Excellent Customer Service Experience ! Every team member is throughly trained and able to answer all of my questions or concerns. The manager, Lynn , is an phenomenal Uhaul asset to Uhaul's high quality of Pure quality and provides pass my expectations of Great Customer Service! Thank you team 885 Northern Ave, Clarkston, GA 30021 for being Awesome Essential Workers & treating us like we're family and not just another number .

Nicole Savoy  |  Overall Experience 
Rating:
5.0

Nice lady's real friendly and helpful

reginald jones  |  First Impressions 
Rating:
5.0

Two days before I had reserved a storage unit at another Uhaul storage facility; when I got there they told me my unit had been given away and it was first come first serve. I then made a reservation at this location and I called to ensure when I arrived the next day my unit would be available. Wynn, the GM was very understanding and assured me my unit would not be given away. When I arrived her staff was more than accommodating. They provided excellent customer service.

Myra Key  |  First Impressions 
Rating:
5.0

My unit needed a new door and the staff was on it. The staff was great at all times.

Margaret Olds  |  Overall Experience 
Rating:
1.0

All my things flooded and they were not happy about me filing a claim. I just had a baby and all of the contents in storage were brand new and unopened baby items that I dearly needed at that time. It was tragic. I cried. Then only got back 100 dollars for all the items that were damaged in the flood.

aaisha mccollum  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tiffany Lockley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chambrale Parham  |  Overall Experience 
Rating:
3.0

Friendly and helpful staff, the unit is inside but resembles a warm morgue in a basement, difficult to load/unload because of the construction of the building.

Joseph Verdell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DECORIAN OWENS  |  First Impressions 
Rating:
5.0

Staff was so friendly made my transition smooth

PATRICIA RAMOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE GORDON  |  Overall Experience 
Rating:
1.0

We lost most of our things to mold in just 20 days of our stuff being stored there. Mold everywhere. I did four trips trying to clean it out and I came back to get the trash they already threw it away and charged me an extra$45 for it as if I didn't just lose items to mold in their unit. They were very insensitive and one young lady was talking about being petty about having to throw away items we came back to get. I wish it was a little more professional and they were a little bit more understanding of my situation.

Marcus Littlejohn  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Collina Earl  |  First Impressions 
Rating:
5.0

Very helpful staff. They made last minute changes for me

ankur soni  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

LATRECE MALLORY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sakita Fleet  |  Overall Experience 
Rating:
5.0

The staff at this location have given awesome service. Wynn Reagon leads an amazing staff who are willing to go above and beyond. This place rocks and I will give this location an A++ ratings. Keep it up ladies

Clement Parry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Olds  |  First Impressions 
Rating:
5.0

The staff was under a lot of pressure because their trucks had been vandalized but each team member remained kind and courteous while assisting me with my needs.

KIESHA WIGGINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharod anthony  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsi Marshall  |  First Impressions 
Rating:
5.0

Wynn and her staff are helpful, kind and very welcoming.

PATRICIA RAMOS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA RAMOS  |  Overall Experience 
Rating:
5.0

I highly recommend this Uhaul location - we rented two different trucks, a storage unit, and dollies. The staff were nice and competent, the facilities were clean and working, and owner, Wynn, was incredibly helpful, even taking her own time to help us after hours. We had lost our gate card access and she came to help us and was available by phone whenever we needed help. Truly blessed to have picked this location for our move - it went much smoother than it would've been had we picked another location! Thank you!!

Paul Mark Aquino  |  Overall Experience 
Rating:
5.0

Very helpful at Clarkson u-haul...the best!!

PATRICIA RAMOS  |  First Impressions 
Rating:
5.0

The customer service at Clarkston is great. Friendly staff.

Monica Hamm  |  Overall Experience 
Rating:
5.0

Amazing staff, including Wynn and Shamika.

Richard Lee  |  First Impressions 
Rating:
5.0

The ladies working at this place are awesome and they have a great manager Wynn. Absolutely polite and pro-active.This place can get A+ ratings.

Clement Parry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francis Rivas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Muhire  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lacrisha wallace  |  First Impressions 
Rating:
5.0

Exceptional customer service & very professional

Oyakhilome Bello  |  First Impressions 
Rating:
5.0

My move to Tucker was temporary, but all my things were in great shape. No water damage or anything stolen. The staff were friendly

SELITA BARNES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JESSE REDMOND  |  Overall Experience 
Rating:
5.0

Ms. Wynn & staff We’re amazing every helpful and accommodating to our needs..I would definitely do business with them again if need be..A+ in service and communication.thanks Ms Wynn for everything

KASHIF RANKINE  |  Overall Experience 
Rating:
5.0

Uhaul's , Northern Ave location is the best representation of , " Customer Service Excellence " ! The leadership & teamwork shown here should be a blueprint for customer service standards. They make you feel like you're part of the Uhaul family . We truly appreciate all staff & management at this location.

Nicole Savoy  |  Overall Experience 
Rating:
1.0

All my items were damaged

Emma Horton  |  Overall Experience 
Rating:
5.0

I was very happy with my service at the facility.

Edward Shabazz  |  First Impressions 
Rating:
5.0

They was great and treated me like family and if I need them again I will go back there .

Tracy Pace  |  Overall Experience 
Rating:
5.0

Your staff was absolutely amazing. The manger went abouve and beyound in assisting me. Again, Kudos to the intire staff. I was definately impressed. Thank you and keep up the good work! Jack Williams Director of YMCA Early Learning Facilites Metro Atlanta YMCA

Jack Williams  |  First Impressions 
Rating:
3.0

The gate code for getting into the storage is a problem. My Fob doesn’t work. I couldn’t at the beginning use the card or the code given to me. Went back yesterday to store some things and the Fob didn’t work. I managed to get in.

SELITA BARNES  |  First Impressions 
Rating:
5.0

The manager made my experience with Uhaul a wonderful one. I can’t thank her enough.

Jesse Regalado  |  Overall Experience 
Rating:
5.0

Laura was extremely helpful, while multitasking. My move was alot LESS stressful when I left. Thanks Laura!!!!!

lequan johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa Brown-Williams  |  First Impressions 
Rating:
1.0

This management is horrible, rude and so unfriendly,judgement. You need to work on that ugly black lady. She’s so racist. Thank you

ABDURAHAMAN MURUNGA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria Townes  |  First Impressions 
Rating:
4.0

The step into the interior lockers From the outside is difficult to maneuver with a cart. Other than that, good experience. Staff was very friendly and helpful. I needed a larger unit and they were happy to help me out.

Anne Mishkofski  |  First Impressions 
Rating:
3.0

I got mold on my furniture that was stored in a inside unit waiting on a response .

Harrison Heard  |  Overall Experience 
Rating:
5.0

young lady who help me tue the 8thof sept was so so helpfull

VARETTA COOPER  |  First Impressions 
Rating:
5.0

The staff are very helpful.

JIBRIL BULHAN  |  Overall Experience 
Rating:
5.0

"They are thee BEST STAFF i believe #Uhaul has on the whole east side of Georgia..thank you ladys for treating me very well for alot of years"

Jusmeallah duffy  |  Overall Experience 
Rating:
5.0

Thank you so much to Ms Reagan and her crew for helping my family save what we had, and we're forever grateful!

Toni Smith  |  Overall Experience 
Rating:
5.0

The ladies were great and friendly

Keith Clark  |  First Impressions 
Rating:
5.0

Oh I love all of you employ a manager or shift managers so glad employees they are very friendly family I feel it is my storage I don’t feel like go somewhere else I wish I have a more words to say I love it thank you so much for all your Crew HowI appreciated Themiyour are next to me.

Elizabeth Tesfaye  |  Overall Experience 
Rating:
5.0

Wynn and staff gave us a superb experience during our move in with great tips and on time humor! Thanks guys you were awesome!

Denise miller  |  First Impressions 
Rating:
5.0

Excellent excellent excellent Wynn a d the entire staff always gives exceptional service. She is always willing to go above and beyond...

SHERITA WALLS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

clyde forsland  |  Overall Experience 
Rating:
5.0

Great customer service!!

Verne Mitchell  |  First Impressions 
Rating:
5.0

Good service

JOETTE GLASS  |  First Impressions 
Rating:
4.0

The storage units themselves need a lot of TLC, but the staff makes up for it!

April Heart  |  Overall Experience 
Rating:
3.0

It could be better if it was climate controlled

DERRICK CANTY  |  Overall Experience 
Rating:
5.0

It was as good as can be expected, and the staff at this location is excellent! They took very good care of me and my needs.

dirk Antoine  |  Overall Experience 
Rating:
5.0

Wynn was always extremely helpful and courteous, as was all the staff at the Clarkston location. i would definitely recommend this facility to anyone looking for storage or a rental truck. top notch.

jason jordan  |  Overall Experience 
Rating:
4.0

N/A

Christopher Blackwell  |  Overall Experience 
Rating:
5.0

Great service.

Tracy Cook  |  First Impressions 
Rating:
5.0

Great staff!

IAN G BECKFORD  |  Overall Experience 
Rating:
5.0

Staff were very personable and helpful.

William Gross  |  Overall Experience 
Rating:
5.0

Very nice staff

TRACY MCCAULEY  |  Overall Experience 
Rating:
5.0

Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.

Yassin Ali  |  First Impressions 
Rating:
5.0

Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.

patricia bines  |  First Impressions 
Rating:
5.0

Very. Good. Thank. You

john greer jr.  |  First Impressions 
Rating:
5.0

I love the staff I love the manager she gets the job done the staff is incredible

Jivana Bruce  |  Overall Experience 
Rating:
5.0

Good service

ROSA VIDES  |  Overall Experience 
Rating:
4.0

Everything went well

CATHY MIMS  |  Overall Experience 
Rating:
1.0

Everything i put in there got ruined with mold i lost alot of money

Mecca Marshall  |  Overall Experience 
Rating:
4.0

N/A

Denton Fogle  |  Overall Experience 
Rating:
5.0

I appreciate, God may bless you all. Thanks

VAN LIAN  |  Overall Experience 
Rating:
3.0

All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.

Annie Dahn  |  Overall Experience 
Rating:
5.0

customer service was great

kevin walker  |  Reservation 
Rating:
5.0

Very very friend guys

johnson samura  |  Overall Experience 
Rating:
4.0

On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a prob

JACQUELINE ACKERMAN  |  Overall Experience 
Rating:
3.0

In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.

rebecca levine  |  Overall Experience 
Rating:
5.0

Tihis U-Haul storage offered great customer service

BAHIYYAH BYRD  |  Overall Experience 
Rating:
5.0

`Would like it to be so you could get in the storage pass closing time.

BEATRICE HATCHER  |  Overall Experience 
Rating:
4.0

We were longtime customers and had our storage unit for over 8+ years. Customer service was always great and our move-out process was seamless and the staff was very helpful. Would recommend to anyone

ERYNN MATHEWS-DAVIS  |  Overall Experience 
Rating:
5.0

Best storage facility I've ever rented from.

Colleene Colley  |  Overall Experience 
Rating:
5.0

Great facility. This was a lifesaver during my home listing and sale, as well as great after the move. Thanks so much!

Graham Wells  |  Overall Experience 
No reviews have been submitted for this location.

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