Comentarios del cliente para U-Haul Moving & Storage of Clarkston
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Clarkston
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Richard J. en
Very pleased with the customer service. Nice people to deal with and very helpful.
Justin S. en
Bigger lot for when multiple people are picking up or offloading.
Ajit R. en
There is no word but one thing, keep this thing until and until.....,
WILMA J. en
The service I received was exceptional. The General Manager Wynn Reagon was very enjoyable to work with. For some of us moving can be stressful but Wynn and her assistance Corey made it less stressful! I highly recommend this store and specifically Wynn and Corey. I wish Wynn and Corey were at the Uhaul Clairmont location in Atlanta!
Maurshun S. en
The entire staff was extremely helpful and made it simple and seamless.
Katie G. en
U-Haul needs to add the dollt without a additional fee If a truck is rented after you need the dolly for moving
IAN G B. en
Great staff!
Ian B. en
I received friendly and efficient customer service!
William G. en
Staff were very personable and helpful.
Bill C. en
Wynn and Laura are the best!!! Helped us out of a real bind on Saturday!
Bill C. en
Nothing! Wynn and Laura have this down to a science and are extremely helpful! We do a lot of business with these guys!
Angela B. en
The young lady that assisted me at the counter was great and displayed excellent customer service. I arrived to the office less than threrintues before closing. She did not rush me or made me to feel they were closing. She went over the reservation with me thoroughly and ensured I understood everything. I don't remember her name...however...she receives 5 stars from me??
Kisha S. en
Everything was perfect and professional. The manager there is definitely a keeper. Her spirit and joyful personality will have any customer coming back!
TRACY M. en
Very nice staff
Brian F. en
Nothing
Heather F. en
The app never asked me to verify the extra equipment I ordered was in the truck (hand truck and pads). I would recommend that be added to the app.
Yassin A. en
Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.
Jennifer D. en
Wynn Reagon was very friendly and helpful. She made the experience a great one. I would absolutely recommend this location.
Ben R. en
ABSOLUTE horrible place to rent a uhaul The lady was rude and disrespectful .The truck wasn't clean when I rented it told the lady and she still charged my credit card .NEVER AGAIN WILL RENT THERE!!!!
tetevi t. en
Laura is a very great person and customer service is her middle name, she stayed 45 minutes after closing to show us how to book on the phone. I am so happy about her service. Keep the great work, Laura.
JAMES K. en
Staff was great; very friendly and helpful. Vehicle was clean and handled well. No complaints
patricia b. en
Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.
Geoffrey M. en
The staff at the Clarkston location are impeccable!. I'll def recommend!. Thanks
Peter C. en
It is not safe to drive a vehicle without a driver's-side sun visor. Location did not offer to substitute another truck, and we didn't have time to try to find another rental elsewhere. To be told that a repair order has been written for a new visor is of no help to the renter.
Viki I. en
Wynn exemplifies excellence.
Kelsey J. en
The personnel here were exceptionally nice and helpful. We first went to the Memorial Dr. location in Stone Mointain, GA and were treated very poorly (I will be calling to see what the process is to lodge an official complaint), and it was such a relief to be treated with kindness after the last 2 days of chaos with U-Haul (We’ve e been to 5 separate locations!).
Rebecca R. en
I got moved to a different location twice. Your mobile 24/7 system sucks. There is not enough communication between corporate and actual locations and managers. Your phone customer service sucks, too.
sadiki k. en
Nice take care of customer
mesfin y. en
Excellent customer service and understanding about Moving stress! Well done !
ARMAN S. en
They charged me 25 dollars for 2 debris less than a quarter. Seriously, for a car with 119000 miles on it, with 100 scratches and some dents all around the car, with tons of noises. The operator wanted to charge me 20 cents more than usual during reservation, I told the price is 79 cents per mile not 99 cents. Well, she succeeded, because she finally charged me with something else. I will never ever go back there and will not recommend it to anyone.
john g. en
Very. Good. Thank. You
Bill C. en
As usual, Wynn and her staff (Laura) were very helpful and flexible. They both ensured that we had the right equipment and for the optimal rental period. They are our "go to" partners for truck needs!
Jivana B. en
I love the staff I love the manager she gets the job done the staff is incredible
stacey p. en
We turned in truck early and I would think that I would get money back since rental time was less than expected. I even got insurance in case and we returned in clean condition. boo4937@hotmail.com is my email for response please
Brian O. en
Nothing
Roger H. en
This is a very good location, Ms Tammy, Wynn and everyone is always exceptional.
Vickie P. en
I have not yet received the promised email receipt.
Dwayne B. en
Truck had an electrical short causing the lights to come on after the vehicle was turned off with the key removed. Also I don't like the use of my phone and data messaging to complete your rental it assumes everyone has a cell phone and wants to use their data plan to help Uhaul. This is a bad direction to be going in.
Atef A. en
Everything was perfect at this location
AMOS R. en
Superior
Jelani C. en
Do their job
YVONNE J. en
I had a pleasant experience.
Rita G. en
Laura was so amazing and so helpful
MAHAMADOU D. en
Unfriendly staff
Ana P. en
The staff was very helpful and completely professional.
ROSA V. en
Good service
Cynea G. en
Nothing. The location was close by and easy to access.
Steven B. en
Wynn and her crew are fantastic and provide excellent service to help us with our needs
ann marie m. en
Nothing your customer service rep at that location was impeccably skilled and very informative she was professional and very friendly I appreciate it her very much thank you you U-Haul
jennifer b. en
Wynn is a lovely, warm person who makes you feel cared for as a customer and was able to handle high volume of customers with grace and great attitude. She deserves recognition!
Bernice S. en
The truck i was given needed and alignment which made it hard to control while driving a long distance
Michael S. en
Very courteous, nice, professional and helpful staff. I am grateful for their help.
candice h. en
Customer Service there wasn't that great. I dropped off the equipment and the Customer Service Representative there was upset that I didn't park it in a specific spot. When I told her that I will get the truck to park it where she wanted to, she interrupted and walked out saying that she would have to get it. She then told me that everyone does it. If everyone does it and it upsets you, the instructions are not that clear. For future references, if you are upset about going outside, I would suggest making the instructions bigger, easier to read or to not have an attitude about getting the equipment. Furthermore, Uhaul attempted to overcharge me so I brought it to her attention. After discussing the charge, she found error and not once did she apologize or even recant, she printed off the sheet and said have a good day. This is a rude station. DO NOT RECOMMEND.
CATHY M. en
Everything went well
Mecca M. en
Everything i put in there got ruined with mold i lost alot of money
Denton F. en
N/A
VAN L. en
I appreciate, God may bless you all. Thanks
Annie D. en
All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.
kevin w. en
customer service was great
johnson s. en
Very very friend guys
JACQUELINE A. en
On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a prob
rebecca l. en
In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.
BAHIYYAH B. en
Tihis U-Haul storage offered great customer service
BEATRICE H. en
`Would like it to be so you could get in the storage pass closing time.
ERYNN M. en
We were longtime customers and had our storage unit for over 8+ years. Customer service was always great and our move-out process was seamless and the staff was very helpful. Would recommend to anyone
Colleene C. en
Best storage facility I've ever rented from.
Graham W. en
Great facility. This was a lifesaver during my home listing and sale, as well as great after the move. Thanks so much!