Comentarios del cliente para U-Haul Moving & Storage of Chicopee Memorial Drive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Chicopee Memorial Drive

Grado total:

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kevin M. en

Grado:

i will be sueing and make you place well known on the web

GARRETT C. en

Grado:

El cliente no dejó un comentario.

kay L. en

Grado:

El cliente no dejó un comentario.

Patricia P. en

Grado:

El cliente no dejó un comentario.

Alfred G. en

Grado:

Another associate would be helpful on Sundays.

Robert D. en

Grado:

Only an eighth of of tank when I picked up truck but got $30 credit if I brought it back at or above 1/4 of a tank. So that was a good way to compensate for the inconvenience

Sammy S. en

Grado:

I just dropped the trailer off early in the morning nice location.

Wayzaro M. en

Grado:

Quick, easy, and friendly service!

Alan M. en

Grado:

El cliente no dejó un comentario.

Brendan S. en

Grado:

Everyone was nice and helpful. The trailer was clean and fresh. No problems. I will be back in two weeks to rent trailer again. I have become a regular customer and always pleased with the equipment and the service.

Paul N. en

Grado:

Speed up computer system.

Anne K. en

Grado:

El cliente no dejó un comentario.

Dennis R. en

Grado:

N/a

Jessica O. en

Grado:

Thank you

John S. en

Grado:

Couldn't find the keys, to the Cargo Van.

Michael H. en

Grado:

El cliente no dejó un comentario.

Keira C. en

Grado:

The emoyee Jouslyn wasn't knowledgeable and very unprofessional. She didn't even know how to do my refund in which I am out $10.00 Stop hiring unknowledgeable people just like the one with n Boston Road named Betty little ghetto older Spanish lady. She was also very rude. You should check them thoroughly. Bad for business.

Yesenia T. en

Grado:

El cliente no dejó un comentario.

Eliana G. en

Grado:

When I booked the truck, I was not aware that Uhaul would send me 2 hours away from my initial booking location. I was not notified until I called the day before to confirm the booking, and had to scramble to find a ride out there. I was lucky enough to have a friend who was willing to drive me, but I know that not everyone would have been able to do so. Given the stress of moving, it isn't right that a company like Uhaul should ADD to that by increasing the amount of uncertainty throughout the process. Despite that extremely frustrating experience, Jaron and Jalia (the Uhaul employees at the Chicopee location) were EXTREMELY helpful and very apologetic.

Benjamin Y. en

Grado:

El cliente no dejó un comentario.

Darren D. en

Grado:

El cliente no dejó un comentario.

Hans T. en

Grado:

Service was excellent and truck was ready to leave upon arrival.

Edward K. en

Grado:

Great customer service

Kukae A. en

Grado:

Thank you for making this whole process seamless!! It was so simple from start to finish! And when we weren't going to be able to return on time, your representative was able to extend it for us at no charge. You guys are awesome and made this experience a little less difficult. Moving sucks, U-Haul made it easy.

Kathleen S. en

Grado:

I picked the truck up on saturday afternoon at 4pm and dropped it off the following morning before 9am. I drove the truck 4 miles TOTAL!! I never loaded anything into the vehicle. When I rented it I told the employee that it was just being used as a joke prop. I was supposed to be charged ONLY 40 bucks and I was charged almost 300. I am beyond pissed off!

Joseph W. en

Grado:

Clean the cab of the truck. Other than that ee've used this location twice and have been very satisfied. Thank you U-haul.

clyde E. en

Grado:

Very good service

Kasey S. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

reserved a 26 foot truck. Received a call from Chicopee the morning of pick up confirming reservation and 26 foot truck. Drive 1 and 15 minutes cause uhaul said this was the only place that had a 26 foot truck. When I got there I was told all they had was 20 foot trucks. I could have got a 20 footer 15 minutes from home in Webster. Then a rep named jerry called me and blamed it on the industry,the competitors and the stars in line with whatever. Not a good way to treat customers

Lauren T. en

Grado:

El cliente no dejó un comentario.

Cecile Y. en

Grado:

El cliente no dejó un comentario.

Sarah F. en

Grado:

There was a mixup with the reservation.. sent us to WestSpringfield, only to be sent back to Chicopee. However, staff worked to get out it straightened out, and after that all was fine.