Comentarios de los clientes para U-Haul Moving & Storage of Chicopee Memorial Drive

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Chicopee Memorial Drive

Clasificación general:

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Robert M.
Clasificación:

I'm pretty good with the internet but it was time consuming and somewhat frustrating, quite possibly & probably for first time users. My opinion is you need to watch first timers and observe reactions.

CAROL S.
Clasificación:

I am being overcharged. I have had withdrawals adding up to way over the amount of my bill.

ANDREW K.
Clasificación:

Very helpful team members. Very easy process from reservation to drop off.

PATRICIA D.
Clasificación:

El cliente no dejó un comentario.

ERICK S.
Clasificación:

El cliente no dejó un comentario.

Russell Y.
Clasificación:

El cliente no dejó un comentario.

ROGER A.
Clasificación:

El cliente no dejó un comentario.

Madison G.
Clasificación:

El cliente no dejó un comentario.

MICHAEL B.
Clasificación:

Keep doing the same thing

ROBERT L.
Clasificación:

I would of given the location an excellent rating if there was someone there to check out my vehicle. The check in was excellent.

Christopher R.
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El cliente no dejó un comentario.

JOAO F.
Clasificación:

El cliente no dejó un comentario.

TONY A.
Clasificación:

I was told the mileage rate was 0.79 per mile but I was charged at a 0.99 rate. Why?

Kristin W.
Clasificación:

Friendly and efficient.

JENNIFER C.
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El cliente no dejó un comentario.

ABIMAEL C.
Clasificación:

El cliente no dejó un comentario.

WILLIAM R.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

El cliente no dejó un comentario.

Mark P.
Clasificación:

El cliente no dejó un comentario.

Duane S.
Clasificación:

They did very well was happy with their service

SARA M.
Clasificación:

El cliente no dejó un comentario.

JONATHAN D.
Clasificación:

Quick, easy, and professional. No complaints and no improvements. You guys are awesome

Leticia S.
Clasificación:

n/a

Kathleen D.
Clasificación:

N/A

MICHELLE R.
Clasificación:

Katrina the lady I made my reservations with over the phone didn't reserve a van like I asked for she reserved me s box truck. So I think if they reserve what the customer wants would be nice. I took the box truck cause that's what the young man that showed me said she reserved for me. By the way he was an amazing young man. Very helpful.

Russell C.
Clasificación:

The only problem we had was I scheduled moving help and the first bailed on us 1 week before and the other just didn't show after confirming.

ARTHUR H.
Clasificación:

Nothing they were very courteous and friendly

Cynthia K.
Clasificación:

Drop off was a breeze

LEON J.
Clasificación:

El cliente no dejó un comentario.

ROGER A.
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El cliente no dejó un comentario.

WILLIAM O.
Clasificación:

El cliente no dejó un comentario.

JOEMARY R.
Clasificación:

El cliente no dejó un comentario.

GARRY P.
Clasificación:

The right indicator light was not functional. The matter was corrected, the Management ant team were amazing.

JAMES M.
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El cliente no dejó un comentario.

TODD M.
Clasificación:

El cliente no dejó un comentario.

NAZAR P.
Clasificación:

The girl working there is professional, the guy however should be fired. I left the trailer there and he said he will check it in for me. Two days later I get a call asking where the trailer is. He never checked the trailer in, so I had to come back myself and show it to them.

Scott M.
Clasificación:

Good job.

JOHN M.
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Answer the local phone Hate when transferred to a call center

JAMES M.
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El cliente no dejó un comentario.

CRAIG W.
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El cliente no dejó un comentario.

DANIEL P.
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El cliente no dejó un comentario.

Brooke W.
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It's mass. Everyone's rude here. On there phones, was talking shit about the company with co-workers while I was present

Steven S.
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El cliente no dejó un comentario.

THOMAS R.
Clasificación:

Very helpful polite employees

PATRICIA W.
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The truck smelt like old smoke and there was ashes in door handle. Besides that the experience was good.

WILMARY L.
Clasificación:

El cliente no dejó un comentario.

Haley E.
Clasificación:

N/A

David W.
Clasificación:

Too long waiting on hold for someone to pick up to change the lock up time.

Bonnie L.
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Not sure how it was or staff was doing a drop 24.outside looked great

GEORGE W.
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Everyone was professional and knew how to get you in and out

MARCELINO JR A.
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The staff where great when picking up and also when I dropped off the truck

ROBERT F.
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El cliente no dejó un comentario.

HELENIA P.
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El cliente no dejó un comentario.

DEVIN B.
Clasificación:

Everything was perfect.

Frederick S.
Clasificación:

El cliente no dejó un comentario.

Shelly G.
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El cliente no dejó un comentario.

David F.
Clasificación:

Truck gas tank was not full, I put 8 gallons in on my way home from picking up the truck. We hit rain when we were on our trip, the passenger side windshield wiper almost fell off, we had to pull off the highway and fix that before we could continue.

JOSUE M.
Clasificación:

Upgrade fleet to a more fuel efficient fleet

CHARLES A.
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El cliente no dejó un comentario.

VICTOR B.
Clasificación:

Covid19 mask wearing is a good place to start followed by having the reserved truck at the chosen pickup location. Lastly, the local office controller is an ass with an attitude.

Jeffry S.
Clasificación:

Very easy experience and they hooked the trailer up for me.

MATTHEW M.
Clasificación:

The truck I rented felt like it had a power steering leak.

DONALD L.
Clasificación:

El cliente no dejó un comentario.

JOSEPH N.
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I have no real basis for comparison with similar services. I did have a good overall impression of the people and facility I did visit. The truck I rented was really high mileage 155000+ but it ran well and seemed to be well maintained. Hopefully your new fleet of trucks are equipped with a really essential GPS system.

jason L.
Clasificación:

El cliente no dejó un comentario.

BONNIE S.
Clasificación:

El cliente no dejó un comentario.

Craig P.
Clasificación:

Very professional.

Joseph C.
Clasificación:

Get more help so a customer does not have to wait on hold for over 20 minutes to get serviced.

ANTONIO E.
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El cliente no dejó un comentario.

WAYNE M.
Clasificación:

El cliente no dejó un comentario.

MICHAEL M.
Clasificación:

PROFESIONAL workers treated as a valued customer

JORGE R.
Clasificación:

El cliente no dejó un comentario.

Jessie R.
Clasificación:

Bald tire on trailer. Had to get it replaced.

SETH K.
Clasificación:

2 of the 3 employees I encountered inside weren't wearing masks. The person who worked with me was the one wearing a mask, which I appreciated, and his physical contact with my card and what I had to touch was kept to a suitable minimum.

Corby L.
Clasificación:

El cliente no dejó un comentario.

KARIN H.
Clasificación:

It was a quick and pleasant experience from picking up the truck to dropping it off. I highly recommend this location!

Edward L.
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Trailer wasn't clean. I had to sweep out the unit. It had mud on the inside. The unit overall looked and performed as expected.

CHRISTINE D.
Clasificación:

El cliente no dejó un comentario.

Shannon R.
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Should make sure fuel tank is full for new rentals. Should properly advertise costs and rates for rentals both online and in store.

JAMES H.
Clasificación:

Truck maintenance I told general manager that tire service was on and he said we have at least 3 trucks that do the same thing .I thought no one told me before I took it and why not fix the problem so I would not have to worry I would get stuck during my trip .I did not complain about the price I was charged did I. For this Under par service.

MICHAEL B.
Clasificación:

El cliente no dejó un comentario.

freddie M.
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El cliente no dejó un comentario.

TODD H.
Clasificación:

El cliente no dejó un comentario.

FRANCIS B.
Clasificación:

Employees were not wearing face masks! They were very polite and efficient, but when they came out from behind the plastic shield, they did not don a mask - a violation of safety protocols in Massachusetts.

Jonathan D.
Clasificación:

El cliente no dejó un comentario.

JON W.
Clasificación:

El cliente no dejó un comentario.

KENNY U.
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El cliente no dejó un comentario.

Guy R.
Clasificación:

El cliente no dejó un comentario.

JAMES B.
Clasificación:

You guys are awesome. I would definitely do business with you again.

Craig W.
Clasificación:

El cliente no dejó un comentario.

RAYMOND B.
Clasificación:

El cliente no dejó un comentario.

Adam V.
Clasificación:

El cliente no dejó un comentario.

Henry T.
Clasificación:

El cliente no dejó un comentario.

CARMEN T.
Clasificación:

No tengo ningun complaint gracias

ROBERT G.
Clasificación:

Truck was in Rough Shape...had front end issues and tires needed to be change......... We had to ride in a bouncy ride which made to use of the truck uncomfortable.would be nice to have a crew that took care of the trucks....the place needs more people to help with customers..

Justin P.
Clasificación:

Always super easy to grab a truck to rent. This time I walked in instead of reserving online and literally walked out 10 minutes later with a truck. Thanks again! I will be back!

SUSAN C.
Clasificación:

You guys are awesome and efficient. Great service

RAFAEL A.
Clasificación:

El cliente no dejó un comentario.

Matt H.
Clasificación:

El cliente no dejó un comentario.

WAYNE M.
Clasificación:

El cliente no dejó un comentario.

Sarah F. | Overall Experience |
Clasificación:

There was a mixup with the reservation.. sent us to WestSpringfield, only to be sent back to Chicopee. However, staff worked to get out it straightened out, and after that all was fine.

No se han enviado comentarios para esta ubicación.

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