Customer Reviews for U-Haul Moving & Storage of Chatsworth

5,707 comentarios

21326 Devonshire St   Chatsworth, CA 91311
(E Of Canoga Av)

(818) 709-4207

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(818) 709-4207

21326 Devonshire St
Chatsworth, CA 91311
(E Of Canoga Av)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Nick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

Great service all around from picking up the truck to returning it. Great staff

GILBERT F. 
Clasificación:
5.0

Your services were superb, couldn't ask for anything more … thank you !

K. A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole W. 
Clasificación:
5.0

Great

jay R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edik A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara R. 
Clasificación:
5.0

Very professional, streamlined rental. Reserved vehicle through the website. Gentleman behind the counter was very friendly and knowledgeable, which made the check-out quick. Everyone was very friendly. I would highly recommend this U-Haul location.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas F. 
Clasificación:
5.0

Friendly and helpful people . Easy to business with.

Samip P. 
Clasificación:
5.0

El cliente no dejó un comentario.

akinthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salomon S. 
Clasificación:
5.0

The staff here were so kind!

Joyce S. 
Clasificación:
5.0

Andrew especially was great with return appreciate that!

TIM L. 
Clasificación:
5.0

Awesome U-Haul rental facility, great customer service!

Mary M. 
Clasificación:
5.0

Thanks to John and your General manager for their courtesy and help. I have been your neighbor at your site since the 1970's and appreciate your attention to keeping a clean and efficient business at this busy location.

Andre V. 
Clasificación:
5.0

The person who helped me that day was really helpful and I would return to this location again because of him. I was all over the valley looking for a truck that I already had reserved and I was not a happy customer until I got to the Chatsworth location and that guy with the glasses helped me. I wish I would have gotten his name.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Friendly guy in the office! East process.

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enzo V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grant S. 
Clasificación:
1.0

The trucked smelled like urine. I drove 80 miles in this disgusting truck and dropped off at Tustin where the staff also agreed it smelled like urine. Terrible experience and not sure why they would rent a truck like that.

Adam K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie M. 
Clasificación:
3.0

5 X 8 trailer was covered with mud. Tires were mismatched and one had to be changed out. Therefore, it took a lot of extra time to get processed.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Suzanne M. 
Clasificación:
5.0

Awesome experience thank you

Lorraine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin B. 
Clasificación:
4.0

Things went smooth. Between my organized plans and UHAUL flexibility all worked out very well.

Heidi W. 
Clasificación:
5.0

Easy transaction.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Assaad D. 
Clasificación:
5.0

Truck needed brakes checked. While harder breaking on highway at higher speed, when putting on brakes, the steering wheel shook terrible. Did not shake in city driving at 35mph.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Serjay K. 
Clasificación:
1.0

Charged for fuel and brought it back with the right amount

Domingo F. 
Clasificación:
3.0

Ended up more $ than I expected

PHILLIP W. 
Clasificación:
5.0

The truck that I rented 20 foot box truck had a horrendous exhaust leak we had to drive with the windows down from the smell and the noise exhaust manifold on the passenger side is bad or the gasket exhaust Fumes were pretty bad

WILLIAM H. 
Clasificación:
5.0

The Rentsl process was smooth and efficient. John went over the truck with me on departure as no was quite delightful. On return John checked me in and that process was also smooth and painless. Nice work guys.

STEVEN Y. 
Clasificación:
2.0

A dolly was returned but not logged in and I got a call about it until they were able to verify that they did receive it and guess what they didn't even call to let me know. Nice!

EDWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUNDRAMOORTHY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen M. 
Clasificación:
5.0

Employee (Jeff) who helped us was the friendliest, most competent member of the UHaul team we've worked with yet. This was our fourth rental from the various UHaul rentals and he was beyond doubt the most professional and an asset to your business.

AUDRA S. 
Clasificación:
5.0

They were nice but we did manage, I was really disappointed with everything else being considered a add on. The dolly was not attached to the 15 footer and when bringing back the truck, we had to sweep up the leftover debris for no extra charges and they pretty much nitpicked the truck. Meaning checking every little detail, we took good care of it aside from some minor sweeping, the workers could have done the sweeping however we didn't want any issues.

Samuel V. 
Clasificación:
5.0

Based on my recent interactions, I do not believe any improvements are necessary. Stay the course, and keep Mr. Bill. He customer service made for an enjoyable experience.

Teresa C. 
Clasificación:
4.0

The wind shield was very dirty, difficult to see. It is very simple and easy to have it cleaned.

MATIN M. 
Clasificación:
5.0

Excellent customer service

Karen L. 
Clasificación:
5.0

Staff was very Friendly and knowledgeable. Equipment was in great shape.

John C. 
Clasificación:
5.0

Keep up the good work Chatsworth office, are company is very happy with what you guys do for us..

BALTAZAR M. 
Clasificación:
5.0

The only one thing coming to my mind: please make sure that the ball clamp is not loose too much so it's stuck in one position and it makes putting the coupler on the ball kinda uneasy. It's probably because the connection between the screw and the ball latch is worn out.

Bartlomiej G. 
Clasificación:
5.0

El cliente no dejó un comentario.

peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA C. 
Clasificación:
3.0

Employees were giving us different answers to our questions so that was annoying.

Carol D. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Exelente service 👨‍💻

JULIO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

The truck qas very dirty on the outside muddy

Martin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGELIO A. 
Clasificación:
5.0

Nothing to be improved. ALWAYS friendly & courteous greetings & services.

Byong C. 
Clasificación:
5.0

Customer service was great as well as the rented van. I was not happy that the app allowed me to order a furniture dolly but when I got there they said that they didn't have any and hadn't had any for days. The app should notify the customer so the customer can find an alternative. I was offered one for purchase which I appreciated since I needed one for my move.

Adriana V. 
Clasificación:
5.0

Long wait at counter was only issue encountered.

Rui G. 
Clasificación:
5.0

Very good experience with excellent customer service

DAVID T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Salomon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Maria is by far the best! She is the reason I use this location for all of my business needs. Keep up the amazing work Maria. Thank you! Christy Rake CLR Home Staging

christy R. 
Clasificación:
5.0

Trailer had no handle on the back door. Was difficult to raise and lower the door on the trailer. Also, no rope handle to pull door back down. Otherwise the trailer handled well. Tires and all electrical worked.

Michael B. 
Clasificación:
4.0

The steering wheel was loose and steering was sure difficult at night and on freeway. Other than that, it was all positive experience. Friendly staff.

Tom A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marko K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob F. 
Clasificación:
5.0

Very nice people thank you again

rafael F. 
Clasificación:
2.0

I got charged for blankets and never got them

EDGAR O. 
Clasificación:
5.0

And the trailer was clean however the first trailer I went to rent had a nail in the tire so we switched over to the other trailer and I think it's the wheel on the driver side behind behind the front wheel on the trailer has a slice in it I did let the guy that was helping me I did let him know but anyway I figured I'd let you guys know thank you and I will rent there again have a good weekend

matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
5.0

A very smooth rental. Cargo van fulfilled my needs. However the ac didn't work it was a warm day. Ac would have made the day more tolerable.

Deborah K. 
Clasificación:
5.0

Great service. Quick and very respectful. All the equipment is well maintained.

Vahaken Y. 
Clasificación:
4.0

Staff at the location where great, though attempting communication with them due to issues with storage and clarifying website information was difficult.

Tamell W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie J D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wassi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arland S. 
Clasificación:
5.0

Wonderful customer service

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN G. 
Clasificación:
5.0

I did not rent my truck from this location. Instead, I rented it from the location on Nordhoff in Chatsworth. I confirmed the day before that everything would be ready to go the next morning and that they had what I had ordered. The UHaul representative assured me that everything was set, including the moving equipment (dolly) that I had ordered. However, when I arrived, the Nordhoff location did not have the dolly I had ordered, so they sent me to the Devonshire location to see if they had a dolly. Thankfully, the Devonshire location had what I had ordered originally, so I did not have to go driving all over town to get the equipment I had originally ordered for my move. This is the second (and last) time I have tried UHaul. The trucks are great, but when I order online, UHaul changes the date, the time, the size truck, and the moving equipment that I have ordered. Often, several times for one order. It makes it impossible to coordinate with the moving help (also ordered through UHaul). Please do a better job of coordinating with your customers - both my experiences have been disappointing. (And thank you to the Devonshire, Chatsworth location for having their act together to make the UHaul company's mistakes turn out OK. Great customer service at this location.)

Cheryl D. 
Clasificación:
5.0

Tienen bien servicio especialmente Maria me atiende rapido con amabilidad y sobre Todo con los pies bien puestos en la Tierra. Y sabe hacer muy bien su trabajo.y estoy muy fatisfecho con El servicio y empleados como Ella ocupamos.etc..etc MUY SATISFECHO POR ESO ES MI LUGAR FAVORITO.CHASTWORTH.

LUIS M. 
Clasificación:
5.0

I wish the other uhaul offices were able to provide pick up trucks. I had to go out of my way to rent the truck.

sahand N. 
Clasificación:
5.0

Ask for Maria, she'll take care of you.

Rob F. 
Clasificación:
3.0

El cliente no dejó un comentario.

GERRY H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mindy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Silvia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERNESTO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSICA Z.  |  Overall Experience 
Clasificación:
5.0

The store personnel are always professional and helpful. They're also personable and pleasant to deal with. What a great staff you have. 

Debra S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GERRY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy A.  |  First Impressions 
Clasificación:
4.0

The entire store location, access, individual service, and extra movers were great

Heidi L.  |  First Impressions 
Clasificación:
5.0

Excellent services

DMITRII M.  |  First Impressions 
Clasificación:
5.0

Muy buen precio

mariela T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dmitriy L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik D.  |  Overall Experience 
Clasificación:
1.0

I rented a storage unit was given an access code n unit number but was denied access

Rickey S.  |  Online Move In 
Clasificación:
5.0

Overall it was a great experience.. Always there for you when needed and accomodations incredible durning trying times...

Beverly R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KEYONNA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERROL B.  |  First Impressions 
Clasificación:
5.0

Antonio is great, professional and super helpful. He made all transactions smooth and easy.

Wayne T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Moselina V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Moselina V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S.  |  Overall Experience 
Clasificación:
5.0

I want to thank Lee at the main office for going above and beyond normal circumstances to help me relocate my storage property!!!

Kevin T.  |  Overall Experience 
Clasificación:
5.0

they were professional and very helful. They made the process.

Daniel S.  |  First Impressions 
Clasificación:
5.0

.

Richard M.  |  Overall Experience 
Clasificación:
5.0

The service I receive at this location is always stellar. Stephanie and her crew are accommodating and professional. I'm forever grateful to them!

cheryl s.  |  First Impressions 
Clasificación:
5.0

We have had an excellent experience with U-Haul all around, from our starting point in Tempe, AZ, to the facility in Chatsworth. The Chatsworth staff was extremely helpful and friendly. Thumbs up!

mark w.  |  Overall Experience 
Clasificación:
5.0

Very nice employees

Lydia P.  |  First Impressions 
Clasificación:
5.0

Stephanie has been a wonderful manager throughout my U-Box storage. Daniel was a fantastic help when I emptied the U-Boxes. I moved cross country twice in two years, and U-Haul was a huge help!

cheryl s.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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    Enganches para remolque

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