Comentarios del cliente para U-Haul Moving & Storage of Charter Oaks

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Charter Oaks

Grado total:

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Derek E. en

Grado:

The guys working here were great. Very fast and helpful

John V. en

Grado:

Great service. Very professional staff. Will definitely use and recommend to friends.

vince P. en

Grado:

El cliente no dejó un comentario.

Salah Q. en

Grado:

El cliente no dejó un comentario.

Benjamin B. en

Grado:

El cliente no dejó un comentario.

Robert D. en

Grado:

They were great! Will be back in a month to rent again!

Michelle A. en

Grado:

The cashier was friendly. The manager was aggressive when I questioned the bill. Basic math, yet he spoke down to me in a very authoritative tone. I paid the difference assuming tax (since it is higher in certain parts of Covina) Once I reviewed the final bill I received in the email, I was overcharged. We did not request a dolly. It wasn’t sealed in the truck just tucked under the moving pads and taken out of the truck during our use. We have a heavy duty dolly that we used. Unfortunately, when returned the truck it was ‘loose’ in the truck and we were charged for it. I have emailed twice regarding my concern and have yet to hear back. I do not want to call the store and talk to the manage since he gets loud and aggressive and doesn’t listen.

Salah Q. en

Grado:

Great Guest Service

Chris R. en

Grado:

I did not mean to hit poor it was a mistake

Christopher A. en

Grado:

Staff is great ??

David V. en

Grado:

none

Favian F. en

Grado:

Good staff

Robert Y. en

Grado:

El cliente no dejó un comentario.

Susan S. en

Grado:

They were all so pleasant and helpful

Larry B. en

Grado:

One of the trucks we got turned out to be low on oil. However, due to the fact we were stranded close enough to the location we picked it up from, they sent one of the workers (Jeremy) who brought oil plus a extra can and all was good after that.

Eric R. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

El cliente no dejó un comentario.

Ricardo C. en

Grado:

Easy in and out for small trailer rental. On thing, this location did not show on Yelp search.

Martin H. en

Grado:

online check in was awful. Tried from home and from work and never did succeed. If Uhaul is going to encourage customers to check in online in order to save time then you should improve your computer service

Jose P. en

Grado:

Great place quick service

Renee G. en

Grado:

El cliente no dejó un comentario.

Dave S. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Giovanni R. en

Grado:

Quick and easy. Even helped out more when they took off the total cost when over filled for gas

Luis Z. en

Grado:

I had a terreble experience returning the auto transpot, the 24/7 service is really bad the dispach send me to drop the equipment to the wrong location it took me almos 2 hours to finally find a place to drop it off.

Manuel G. en

Grado:

El cliente no dejó un comentario.

brad M. en

Grado:

Everything was great, thanks

Stephen A. en

Grado:

El cliente no dejó un comentario.

Gregory V. en

Grado:

El cliente no dejó un comentario.

Mike H. en

Grado:

El cliente no dejó un comentario.

Walter L. en

Grado:

El cliente no dejó un comentario.

John V. en

Grado:

Keep the trucks clean!! Inside. Good service friendly employees.

Alan F. en

Grado:

El cliente no dejó un comentario.

juilie s. en

Grado:

If I ever need storage again I will definitely be back to this location, thanks.

Dean M. en

Grado:

Nothing, this facility and the staff are fantastic !

mercedes c. en

Grado:

I was over charge . I did drop on time problems with your app ,called customer service told me to come to store I did and got charge 20 because it was late and now I just check my account and was 150

Enrique L. en

Grado:

Thank You.

Alfredo r. en

Grado:

Great service

Alan R. en

Grado:

Awesome place would be great if it was 24/7 access but the current times work as well!

Jeffrey L. en

Grado:

Jeremy, the manager, runs a tight ship. Ronnie Aqil and the closing shift are professional and dedicated to making the customer happy and satisfied. The best UHaul facility in the San Gabriel Valley

erica b. en

Grado:

Very friendly

kari m. en

Grado:

I signed up for autopay and U-Haul made an error and did not do my autopay and charged me $30. Customer service said they’d deduct it from my next bill, they never did. The Covina manager is VERY RUDE

Reyna Q. en

Grado:

Thanks so much

Matthew M. en

Grado:

Great staff no hassles good service

Anthony G. en

Grado:

we were not given our employee discount at the time of check out for our DC from California to san Antonio

denise m. en

Grado:

Shaun was Awesom couldn't have done it with out him so help Best ever thank you ....

Harriette V. en

Grado:

Excellent staff..professional, personable and caring. Thank you Shaun Harvey!

Valerie C. en

Grado:

I love the team at the Charter Oak store, they are very nice and helpful.

joseph S. en

Grado:

very well kept

destiny h. en

Grado:

I had a great experience with U-Haul of Charter Oaks. The staff was helpful and friendly and set me up quickly. They answered all my questions and I felt mostly secure storing my stuff there.

Victor P. en

Grado:

Great service 👍

Veronica T. en

Grado:

Service was great. Everyone was very helpful and nice.

Patrice W. en

Grado:

Every person I dealt with was courteous and profession. They were very helpful in assisting me with identifying the best storage for me and found one that didn't require me to walk to far.

Anti M. en

Grado:

I appreciate the opportunity to get good customer service

marisela f. en

Grado:

Very good attitude

andrew k. en

Grado:

i got a good service. thanks

john f. en

Grado:

Jeremy Holquin went above and beyond to be helpful. He was always courteous and friendly. Many times he assisted with answering questions and advice. Like Jeremy the other staff were great.