Customer Reviews for U-Haul Moving & Storage of Cape Girardeau

3,921 comentarios

740 S Kingshighway St   Cape Girardeau, MO 63703
(On the corner of Shawnee Pkwy and S Kingshighway)

(573) 334-3348

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(573) 334-3348

740 S Kingshighway St
Cape Girardeau, MO 63703
(On the corner of Shawnee Pkwy and S Kingshighway)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

I had put a $100 deposit down for using my Cashapp card. I've used it before and after my account stopped saying pending its always gave me back what wasn't used. This time my card was fully charged the $100 after being told I would get roughly $40 back.

Dalton D. 
Rating:
4.0

Customer did not leave a comment.

Terry G. 
Rating:
5.0

Customer did not leave a comment.

shane V. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Customer did not leave a comment.

Matt G. 
Rating:
5.0

Service was quick and efficient. Only complaint was the truck had a strong cigarette smoke smell.

Andrew H. 
Rating:
5.0

I was happy with the entire experience. Everything went smoothly and efficiently. Everyone I interacted with who worked there was nice and seemed to care about doing a good job.

John J. 
Rating:
5.0

I have been using this location for two years and I have never seen such a dedication to the company and to the customers! Very satisfied with my experience everyone there was wonderful.

michael R. 
Rating:
1.0

The whole experience was really sketchy. The location being in basically a pawn shop/gas station felt really unsafe. An airtag was also installed in the vehicle which hooked up to my phone, and I had known nothing about that prior to renting. It tracked my locations all day. This to me is an invasion of privacy. There are better ways to track miles. I will never be returning to this location.

Haley B. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Nothing

Janice G. 
Rating:
5.0

5 stars across the board great ppl and great service

devin D. 
Rating:
5.0

Customer did not leave a comment.

Debra S. 
Rating:
5.0

Customer did not leave a comment.

tim L. 
Rating:
5.0

Best trailer I've ever pulled.

bob S. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Kyle S. 
Rating:
5.0

Customer did not leave a comment.

Korey A. 
Rating:
5.0

Great, clean location. Staff was helpful and went out of their way to be accommodating. Great place.

Josh M. 
Rating:
5.0

Customer did not leave a comment.

CRAIG E. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

JOEY F. 
Rating:
5.0

Nothing. Manager, Asst. Manager and staff were great to work with!

Special Olympics M. 
Rating:
4.0

Customer did not leave a comment.

Jillian G. 
Rating:
4.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

Edward T. 
Rating:
3.0

Double check reservation equipment and ensure the customer has everything they need, bc we were missing furniture pads. They did apologize and issue a refund for them, but it could've been prevented. In addition, it was kinda weird when they asked us if we needed a dolly bc it was on the reservation. So as a customer, i recommend checking that you have everything you reserved before leaving the store as well.

Cassidie H. 
Rating:
5.0

Customer did not leave a comment.

Tonya W. 
Rating:
2.0

Customer service was fine at pick up. At drop off the manager Brandi was unfriendly and short.

Chloe F. 
Rating:
5.0

I was pleasantly surprised at how courteous and helpful the entire staff was at the Cape Uhaul center. Will definitely be going back there.

Jeffrey K. 
Rating:
5.0

The customer service rep was great

jonathon F. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
4.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Customer did not leave a comment.

Pam B. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

CRAIG E. 
Rating:
5.0

Customer did not leave a comment.

tim L. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
4.0

Getting gas for the uhaul is something I wish I could opt out of. It was an added stress I didn't need, and I would have gladly paid a little extra to just return the vehicle once I was done with it.

Jessica K. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

CRAIG E. 
Rating:
4.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

We needed additional time with the u haul and they were fantastic working with us on that.

Jean A. 
Rating:
5.0

Customer did not leave a comment.

Glenda G. 
Rating:
5.0

Brandi was so nice, thank you!!

Dillon F. 
Rating:
5.0

Customer did not leave a comment.

Laura G.  |  First Impressions 
Rating:
1.0

Being honest about the money they take is not a strong point. Make sure you get pictures of the car and the miles before you leave. I was charged twice for the same thing and I still have not got my money back. This is not a good and honest business. I will keep you updated on if I get my money back they took off my card for no reason.

vernon C. 
Rating:
5.0

great workers

RICK W. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

luther S. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

daniel L. 
Rating:
5.0

I was satisfied, nothing I could recommend

Chant L. 
Rating:
5.0

Tammy and brandy are by far the best....I use uhaul all the time with my line of work and ya can't beat em.

AMY P.  |  First Impressions 
Rating:
5.0

Great service

Pam B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Tammy and brandy are above the best. I rent from many U-Hauls a year for my line of work and they are by far the best and most professional.

AMY P. 
Rating:
5.0

Nothing needed in my opinion. Thanks

edith C. 
Rating:
5.0

Easy online reservations, easy check in and great customer service at this location.

Barry M. 
Rating:
3.0

Not very friendly. Seemed to care less about customers.

Gerald L. 
Rating:
3.0

Customer did not leave a comment.

Jerry P. 
Rating:
5.0

Great People!

Grant M. 
Rating:
5.0

Very prompt and courteous service

Eugene B. 
Rating:
5.0

Tammy at the Cape location was extremely helpful and sorted out a glitch in our reservation for us.

Brianna E. 
Rating:
5.0

Customer did not leave a comment.

Dale W. 
Rating:
5.0

The overhead door of the uhaul closed trailer was hard to open. It needed to be greased.

TOMMY S. 
Rating:
5.0

Very professional staff

HARRY N. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Excellent customer service and very fair competitive pricing.

Michael S. 
Rating:
3.0

The truck had a few issues, but it was clean. I found the gas consumption rather shocking, and I've used U-Haul trucks before for a move from another state. They never guzzled the fuel like this one. My main issue with the truck is it seems like there must be only one truck of this type available for local moves at this location. There is definite pressure to return the vehicle before the 24 hours rental is expired - that is, return it the same day. For a city of this size, it seems there should be more trucks of this type available.

Naoma F. 
Rating:
5.0

Very nice and helpful people!

Elaine D. 
Rating:
4.0

Very convenient facility, Friendly staff

randy g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
4.0

Customer did not leave a comment.

joanna G. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

Tom G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
4.0

Prices were a little high & was not able 2 get the size storage we needed, but all in all ok.

Lynda A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phillip R. 
Rating:
3.0

Customer did not leave a comment.

tiff M. 
Rating:
5.0

Nice experience with the manager on duty. Very friendly and helpful

Sandra S. 
Rating:
3.0

Customer did not leave a comment.

Lynda A. 
Rating:
1.0

Door of trailer broken. I fixed it!

Gary D. 
Rating:
3.0

Must have been new employees, took 45 min. to rent a trailer.

ken R. 
Rating:
5.0

Customer did not leave a comment.

Jason O. 
Rating:
5.0

Customer did not leave a comment.

madison G. 
Rating:
5.0

Customer did not leave a comment.

Andrea E. 
Rating:
5.0

Nothing, I thought everything was just fine

Dave C. 
Rating:
5.0

Customer did not leave a comment.

donald H. 
Rating:
5.0

Brandy was awesome and helped me with my truck rental. Great service and very friendly!

April C. 
Rating:
5.0

During my recent relocation, I had three full U-boxes shipped and delivered over 950 miles from Easton, Pa to Cape Girardeau, Mo. where the boxes were received, temporarily stored and delivered for off-loading. The whole team at Cape Uhaul Moving and Storage was fantastic. Tammy is the manager of this location and I can't say enough about the service that she and her team provided during my move. They always answered my questions and were extremely responsive. It removed all stress and from my moving experience and I really appreciate that. I would highly recommend this Uhaul Storage and Moving location.

larry D. 
Rating:
5.0

Customer did not leave a comment.

Carson B. 
Rating:
5.0

The passenger rearview mirror was loose and shaking the whole time. The truck was not filled up with gas. It was below a half a tank. But they wanted me to fill it up to a half a tank, that's too hard. I like to have a full tank of gas when I pick up the truck in the future. They had plenty of time to fill the tank. The truck was basically clean when I picked it up.

Randy S. 
Rating:
5.0

Customer did not leave a comment.

cindy L. 
Rating:
5.0

Customer did not leave a comment.

James C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie H. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN E. 
Rating:
5.0

Excellent service. Asst manager came out promptly and checked equipment. He unhooked the trailer and compete paperwork and had me ready to go before I knew it. All personnel were polite and professional. It was refreshing to experience that level of customer service. Will definitely go there again if I ever need uhaul equipment again. I live in the area and if anyone ever ask I will highly recommend this location!! Thank you!

Freddie M. 
Rating:
5.0

Tammy, Brandi and the cape Girardeau location is the best we deal with and we deal with a bunch of uhaul locations.

AMY P.  |  Overall Experience 
Rating:
4.0

All very friendly

Kay T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

timothy s.  |  Overall Experience 
Rating:
5.0

ALEXIS WOODSON WAS WORKING BY HERSELF AND SHE WAS STILL VERY PROFESSIONAL AND KIND. SHE NEEDS A RAISE SHE DID MORE THAN MOST WOULD DO IF THEY WERE WORKING ALONE. SHE WENT OVER AND BEYOND WHAT I WOULD EXPECT FOR A PERSON WORKING ALONE. TRANSITION FROM CUSTOMER TO CUSTOMER WITH GRACE. OH YEAH AND THE STORAGE WAS CLEAN AND EXACTLY WHAT I NEEDED.

JANIE C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

william g.  |  Overall Experience 
Rating:
5.0

Very impressed with the staff and process of renting a storage shed!

Cynthia B.  |  First Impressions 
Rating:
1.0

Staff were non helpful didn’t tell us there was a problem with the door went to go get our stuff as I am a trucker and had stuff stored as I was changing jobs couldn’t get into the building locks were broken very inconvenient an got attitude from staff about it overall service just pathetic !

Daniel H.  |  First Impressions 
Rating:
1.0

See comments from original reservation dated 12-10-2022. Inaccurate information, unproductive and unsatisfactory customer service from an employee. Considerable time wasted & did not resolve. Brandy took credit card info (handwritten on original receipt & stated that owner would process tomorrow the credit tomorrow.)

Jacqueline J.  |  Overall Experience 
Rating:
2.0

The correct size unit (reserved with the owner, not an online reservation) was not available on the day I was scheduled to move-in. Insisted that a disc lock was required. I purchased it but inquired if (unopened, was it returnable; 2x, Brandy said yes). On, 1-9-22; Brandy said she was unable to process the return for the unused & unopened lock. Both visits resulted in lengthy, uncomfortable situations that wasted considerable time. Very poor communication & customer service.

Jacqueline J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ariel F.  |  Overall Experience 
Rating:
3.0

The plan that is advertised, rent one way and store for one month free at your destination. It was shocking to find a very small storage unit for your items. Then the fact that you're going to be charged for the second unit is maddening to say the least!!! I didn't like that!

judy m.  |  Overall Experience 
Rating:
2.0

Manager and staff were rude greet them with Good Morning and no one responded. Will not be using this store again.

Antwainia W.  |  First Impressions 
Rating:
1.0

Each trip my access code was changed I moved from the unit on 12/20/2021 not 1/1/2022 so I am being charged for that time customer service was lacking to say the least only 1 employee there has a clue what SHE is doing The Gm for that area is overly rude and I’ll never use Uhaul for any service again

Jerrie A.  |  Overall Experience 
Rating:
5.0

Very friendly people there and helpful

enola j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Epsilon Lambda O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas M.  |  Overall Experience 
Rating:
5.0

Brandy was excellent!

Tamara H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donna z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane T.  |  First Impressions 
Rating:
4.0

Access hours should be longer. But overall it was a great experience, I love that you can cancel the unit any time and the staff were kind and helpful!

rachel f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ronnie c.  |  First Impressions 
Rating:
5.0

Super staff

scott h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thelma V.  |  Overall Experience 
Rating:
2.0

The door wouldn't stay up.

coretta c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

coretta c.  |  Overall Experience 
Rating:
1.0

Please see the notes under my contract number. The after hours help and the dispatch was nice. The young man at the office in Cape Girardeau needs a different job. Not working with people.

ANGELIA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DELINA P.  |  Overall Experience 
Rating:
5.0

Brandi was exceptional. She took the time to listen to me and help me. Great person and employee. Debra Gish

Debra G.  |  First Impressions 
Rating:
2.0

I've had a horrible experience with this facility and I'm planning to move it

aschlei g.  |  First Impressions 
Rating:
5.0

Happy with my service and staff always friendly and helpful

BUICK T.  |  Overall Experience 
Rating:
5.0

Tha staff was very helpful! I found the entire experience pleasant, professional, and easy.

connie d.  |  Overall Experience 
Rating:
4.0

The move in was clunky but that was because of Uhaul's reservation system not the staff. The staff, and I mean everyone of them, were GREAT!! Outside of the reservation system allowing a room to get double booked, the unit didn't have the greatest ventilation as we did have some signs of light mold.

Rick P.  |  Overall Experience 
Rating:
5.0

Every single person I dealt with, were incredibly professional and courteous. Thank you for having such a great staff.

Melissa P.  |  Online Move In 
Rating:
5.0

They were all very nice and helpful. Very pleasant and considerate.

donna z.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ANDREW C.  |  First Impressions 
Rating:
5.0

Business is business, but these owner/managers were fun to be around, as well as being professional, helpful, and friendly. They showed compassion when they checked up on us while we were waiting for the moving company to arrive.

ELAINE K.  |  Overall Experience 
Rating:
5.0

It was a very easy move-in. The staff was helpful and very friendly and approachable. That is a ‘must’ for anyone who works with the public on a daily basis.

Dianna J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
1.0

Because they had my phone number wrong in they computer and once I got a hold to the lady and talk to her about my storage she still wanted auction off my stuff then she said she will call me so we can work out a payment plan she never did because she told me they won’t let them stop the auction cause they already had set a date on it

lori v.  |  Overall Experience 
Rating:
4.0

We paid for sept and checked out 2 days after so ee on used 2 days of the month but no kind of refund

don h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

doug e.  |  Overall Experience 
Rating:
5.0

The unit was clean, secure and easy to use. The staff was very friendly and helpful and I would recommend this place to anyone else who needed the service.

DONALD C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronique S.  |  Overall Experience 
Rating:
4.0

We found mouse poop in our unit and on several of our belongings.

Andrew L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnnie P.  |  Overall Experience 
Rating:
5.0

Very helpfull

erik w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRACY H.  |  Overall Experience 
Rating:
4.0

Only complaint is that I was able to reserve a unit online but when I got to the office I was told there weren’t any of that size available even though I was able to reserve online. I asked if I could rent the larger unit that was available for same price as small unit that i reserved online but was told I could not.

tricia m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shawn B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jami H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN B.  |  Overall Experience 
Rating:
4.0

For a storage facility, this place was probably well above average. Just hate using any type of storage. But this is a temporary situation and I will live (despite the feeling that "I will die without my things".)

ELAINE K.  |  First Impressions 
Rating:
5.0

This was a wonderful experience from your staff I'd tell everyone to use equipment here. Your staff is top notch

Elfie E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chris c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nina S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BILLY M.  |  First Impressions 
Rating:
5.0

Nice people and nice place.

robert k.  |  Overall Experience 
Rating:
5.0

Very nice service.

Jan M.  |  First Impressions 
Rating:
5.0

Everything was good!

doug e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiffany g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mellissa o.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn K.  |  Overall Experience 
Rating:
2.0

The staff was friendly and helpful, but the access was difficult. The code wouldn't disarm the alarm even after system reboots and changing the code. The alarm goes off every time we attempt to access the unit.

Jennifer M.  |  First Impressions 
Rating:
5.0

Tammy and Michael were fantastic! I was very happy with the clean and well secured storage.

connie d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jim e.  |  Overall Experience 
Rating:
5.0

Tammy and Mike were nice and very helpful.

erika r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

josh m.  |  First Impressions 
Rating:
5.0

These people are probably the best staff I have ever had the pleasure of dealing with, with U-haul.

robert k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

keri h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debby M.  |  First Impressions 
Rating:
5.0

The new owners of this location were fantastic! Incredibly nice and very helpful. The storage units are immaculate. Externally nice!

terry z.  |  First Impressions 
Rating:
1.0

The unit was too small for all of my furniture. Instead of getting one big locker you guys gave me two small lockers. I called and tried to switch the units but the customer service could not help me.

DEMARCO M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

keri h.  |  First Impressions 
Rating:
5.0

Uhaul of Cape Girardeau was great. The employees were very nice and helpful throughout my stay and even more so when getting our truck.

devante b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark P.  |  Online Move In 
Rating:
5.0

Tammy is awesome!

Rhonda N.  |  Overall Experience 
Rating:
5.0

The whole crew at this location always makes our experience fast, easy, and comfortable. The storage unit was easily accessible and everything was very clean. Thank you!

Abby S.  |  Overall Experience 
Rating:
1.0

I wouldn’t refer my worst enemy to get a storage through this company especially the one in cape they don’t never answer the phone then when they do they have you on hold for over 30 minutes they are all rude

chasity s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanice R.  |  Overall Experience 
Rating:
5.0

Excellent service

Jeff B.  |  First Impressions 
Rating:
5.0

Tammy & Michael was very helpful, friendly & respectful I would highly recommend them

Shanice R.  |  First Impressions 
Rating:
5.0

We had an excellent experience with U Haul! Tammy and Michael were very friendly and helpful. It was a pleasure to work with them. I'd highly recommend them to anyone needing storage.

Mary O.  |  Overall Experience 
Rating:
5.0

Michael was very helpful in showing us the storage area and with the U-haul return.

sabrina y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald J.  |  First Impressions 
Rating:
2.0

I was told a lock would be inside and it wasn’t. I had to go get one from across the street. It was very hard to maneuver through the narrow passages with large items. It was horribly inconvenient with no outside access. They do offer carts and have a friendly staff. I would only recommend this storage facility for small items. It is definitely not the route to go if your moving a house full of furniture!

Christina W.  |  Overall Experience 
Rating:
5.0

The staff at U Haul were helpful, friendly and professional. I highly recommend them.

Mary O.  |  First Impressions 
Rating:
5.0

Wonderful experience, they go out of their way to accommodate their customers when they are able. Very gracious when I accidentally stored my property in the wrong unit and accommodated my requests. Highly recommend!

John A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candace B.  |  Overall Experience 
Rating:
3.0

Overall I was very satisfied until I checked out on 8.19.20 Office was under staffed, long line manager Tammy as for my unit number asked if it was out I said yes, next day 8.20.20 I get charged for another month. Tammy even called me on 8.22.20 to see if I had checked out. Customer service text Tammy to call me to give me a credit but I still haven’t heard from her.

James O.  |  Overall Experience 
Rating:
5.0

They were helpful and friendly. The whole experience was very positive.

Melissa M.  |  Overall Experience 
Rating:
5.0

Great experience

FELIX G.  |  First Impressions 
Rating:
4.0

I want to add that I had an absolutely wonderful customer service experience with these folks. Even the only one hiccup with a billing mistake was taken care of with swift professionalism with a phone call. The manager and staff were outstanding. Ty

EDWARD W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carlton w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William P.  |  Overall Experience 
Rating:
5.0

Storage unit came with one month free rental after reserving a moving truck. We only needed the unit for one month. Great deal for us.

Jay R.  |  Overall Experience 
Rating:
5.0

Very good service 👍

Connie C.  |  First Impressions 
Rating:
4.0

Clean carts available

Kay T.  |  First Impressions 
Rating:
5.0

Excellent service.

Paul S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

mergery s.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

parris n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy C.  |  Overall Experience 
Rating:
5.0

The man who helped me was very pleasant and responsive.. he was also all about the 6ft distance between us costumers..

Terra W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tucson b.  |  First Impressions 
Rating:
5.0

Everyone was friendly, helpful and quick to help.

Mary D.  |  Overall Experience 
Rating:
5.0

The facility manager was very helpful and friendly!

James O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charma b.  |  Overall Experience 
Rating:
5.0

The only reason the facility was not clean and well maintained, was due to the fact that it is undergoing remodeling. The young lady that assisted me was new, and she did a fine job. I commented on how well she did with all the construction noise going on. She was very friendly, and helpful. I highly recommend U-Haul, and will continue to be a customer with you!

Mary D.  |  First Impressions 
Rating:
4.0

My experience was great with thr exception of one of the gentlemen not making sure the storage I reserved was still available. Apparently, someone moved into the storage and nothing was said.

Elizabeth A.  |  First Impressions 
Rating:
5.0

Courteous and very helpful

charma b.  |  First Impressions 
Rating:
5.0

I think he is the right person for the job he was nice to everybody and you don’t see that now days.

barbara w.  |  First Impressions 
Rating:
5.0

The guys there are great. Very helpful.

Kelly M.  |  First Impressions 
Rating:
5.0

I Would Recommend To Friends And Family

Deborah C.  |  Overall Experience 
Rating:
5.0

My experience was phenomenal! I was able to turn in my trailer rental at the Cape facility; I lost the key to my trailer and the staff helped me with that too! I also got a unit for one month free!

Beverly B.  |  First Impressions 
Rating:
5.0

The team there is amazing, and the General Manager is awesome he’s very helpful with everything you need and ask. #Teamu-haul wonderful family oriented crew, I’ll continue doing business there.

Shaton H.  |  Overall Experience 
Rating:
3.0

Nice place to rent. Good to have a free Rental thanks

James K.  |  Overall Experience 
Rating:
2.0

A bird managed to tear through the ceiling of my 5x10 storage unit. The ceiling seemed like nothing more than some cheap fabric. There was bird poop, feathers, and straw all over my stuff.

travis m.  |  Overall Experience 
Rating:
4.0

Good squad of people. Always helping me out.

D'ARTAgnan M.  |  First Impressions 
Rating:
5.0

Received service expected

Vernita T.  |  Overall Experience 
Rating:
2.0

The door to my unit was so hard to open an average female could not have done it. A concrete "wedge" at the entrance would ease getting a hand truck in/out of units

Steven G.  |  Overall Experience 
Rating:
5.0

Thank you for all thw amazing help during this crazy transistion to our new home. <3

amber s.  |  Overall Experience 
Rating:
5.0

It was a very clean unit and the staff was very friendly

Amy C.  |  Overall Experience 
Rating:
5.0

All good

Jim C.  |  First Impressions 
Rating:
4.0

No worries

Afraica S.  |  Overall Experience 
Rating:
2.0

I was not happy with renting a truck this time it was extremely high. But I will definitely rent a truck in the near future. Because I use you all often.

Afraica S.  |  First Impressions 
Rating:
5.0

The customer service representative who helped me at the Cape store was wonderful! He was polite and very professional. I was much pleased. :)

Shelly A.  |  Overall Experience 
Rating:
4.0

I appreciate all that the staff did over the time that I rented a storage unit. My only negative was how U-Haul the company would do automatic withdrawal without my consent.

DIANE W.  |  Overall Experience 
Rating:
5.0

Everything went smoothly. Staff were helpful and friendly.

Victoria S.  |  Overall Experience 
Rating:
5.0

The gentleman that has helped us several times at this location is STELLAR. I believe is name is Mark and he's always very friendly and helpful.

Megan M.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba