Customer Reviews for U-Haul Moving & Storage of Cape Girardeau

4,034 comentarios

740 S Kingshighway St   Cape Girardeau, MO 63703
(On the corner of Shawnee Pkwy and S Kingshighway)

(573) 334-3348

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(573) 334-3348

740 S Kingshighway St
Cape Girardeau, MO 63703
(On the corner of Shawnee Pkwy and S Kingshighway)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Truck needs shocks

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

david C. 
Clasificación:
5.0

Everyone was super friendly and helpful as well as quick! Great store!! Thank you!

Tracey C. 
Clasificación:
5.0

A++++

AMY P.  |  First Impressions 
Clasificación:
5.0

A+++++++

AMY P. 
Clasificación:
5.0

We are becoming regular customers and because of this, we would like to see our check in and check out process streamlined so that we can efficiently and yet affectively get back to our jobs of delivering. My driver waited for over an hour the other day to get the van checked in. This is not satisfactory. But other than this, the place is excellent.

kathryn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PaulaJ M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha B. 
Clasificación:
4.0

El cliente no dejó un comentario.

tatianna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eden H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina T. 
Clasificación:
1.0

Even after reservation done 2 weeks before Uhaul failed to keep their promise. Then I had no option so I had to take in town vehicle and drove extra 15hours to drop it off because Uhal failed to get me an one way vehicle. It impacted me financially cause of extra driving caused extra fuel and mental frustration because I was not sure if I would be able to move.

ahmed H. 
Clasificación:
1.0

I had made a reservation on June the 23rd for a 10 foot truck on August the 1st. Well over a month in advance. August the 1st rolls around and I'm told they don't have anything but pick up trucks. But there is a cargo van at another location about 15-20 miles away. Mind you I was moving across town and needed if for no more than 8 miles. I decide to go for the cargo van as it's my only option. I get there and it's not an actual Uhaul place but just some random hardware store out in the middle of no where. I decided to call the original location just to see and was told a 10ft truck was just brought. I say great and I'm on my way. I get there and they say "well some one else came and got it". So I end up getting a 26 ft. truck. Which was way bigger than I needed and more expensive. And the ramp didn't even work. So I use thr truck. Return it after hours online and say I'll come back the next day for the refund on my deposit. I come back and instead of returning my balance the way I paid, cash. They told me they had mailed me a check instead TO MY PREVIOUS ADDRESS. And no, I haven't done my change of address form. So I left the store with no refund and only a "we'll try to see if we can change the address on the check". So not only did they not honor the reservation they also may have sent the check to a place I don't live. Worst experience ever. Just save money and hire movers.

Dorothy B. 
Clasificación:
1.0

Charged two days for 10 hours of use. It's a scam

Tj F. 
Clasificación:
5.0

Excellent service.. I was not going to get all of the items moved when my rental was up. Although I couldn't get a full day of extra rent time, I did get the TIME to return the truck extended until 2:00 PM. Enough time to finish my move. Many thanks to U-Haul Cape Girardeau MO foy their outstanding service!

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hilary M. 
Clasificación:
4.0

I marked No for the equipment due to the fact that it rained while we had it overnight and the trailer leaked, getting a mattress and dresser wet.

Eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dajohn P. 
Clasificación:
5.0

I don't have any recommendations to make any improvements! My experience with the UHaul representative at Cape Girardeau was great! In addition, my experience with the representative that checked in my UHaul rental was excellent too!

Jerry H. 
Clasificación:
5.0

Great quick customer service...got me on the road at pickup and check in!! Brandi was awesome

tony B. 
Clasificación:
5.0

The cape location is great. Very friendly and professional. Got me in and out in 5 mins in a 26 foot truck. Thanks to their staff. Jay

Jay W. 
Clasificación:
5.0

Staff was wonderful and an excellent asset to the company. ¡Gracias!

Michael W. 
Clasificación:
1.0

Stop using my phone number. I have not done any busses with you.

natasha c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jerome r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin L.  |  First Impressions 
Clasificación:
5.0

They were extremely nice and helpful! They made our moving experience great!

Elyssa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

dequilla w.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

April K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARETTA M. 
Clasificación:
5.0

Great first experience using uhaul. Brandi was helpful and very kind.

Dane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh H. 
Clasificación:
4.0

El cliente no dejó un comentario.

daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan D. 
Clasificación:
5.0

In and out quickly great customer service

greg M. 
Clasificación:
5.0

Brandi was quick and efficient.

Clifford E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chrissy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

gary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvester D. 
Clasificación:
5.0

Great Staff

BENNY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
2.0

Deliver what you promise, not what is convenient for you. Fuel your trucks, fill your reservations first then rent whatever you have left. Pretty poor experience

Jd S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

N/C

Rachel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miton C. 
Clasificación:
1.0

I wanted to rent a van for $29.95 + $0.59 cents per mile. I used the van for 24 hours drove it a total of 10 miles and returned it with a full tank of gas. My credit card was charged well over $400. I was told there would be a $250 deposit to rent and then after I was charged this ridiculous amount I was told that you don't charge $250 deposits.Not only will I never use Uhaul again I've contacted my attorney and will be contacting the county sheriffs dept and city police for pressing charges for fraud & theft.

Mike S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gift O. 
Clasificación:
5.0

Brandy did an amazing job of customer service!

Kevin A. 
Clasificación:
5.0

Michael at this facility was very good at parking a trailer in very tight quarters.

Michael K. 
Clasificación:
5.0

Alexis was wonderful help to me 😊

Kayla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel M. 
Clasificación:
4.0

Poor experience with drop off in Niceville Florida. The receiving ugaul location was extremely rude and not helpful. I was not pleased with her behavior as an adult.

Barbara K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery C. 
Clasificación:
4.0

Did not feel that I get the help with questions that I had when picking up the vehicle. Person helping me was very distracted in helping another person to answer their questions which were many.

Charles B. 
Clasificación:
5.0

Super helpful and friendly!!

Samuel S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Roger S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy M. 
Clasificación:
5.0

Trailer was in good condition and was available at pickup. Staff was friendly and helpful. Will be renting again

Jason T. 
Clasificación:
5.0

El cliente no dejó un comentario.

buddy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald S. 
Clasificación:
1.0

Truck was covered in superficial damage that was poorly documented so I have to take my own photos. Contract said truck had a quarter tank of gas but was actually empty. Had to go back in, got a fuel credit but when I returned the truck in, it took an hour for the CSR to try to apply the credit. In the end she had to give me cash out of the till. Truck also had an oil pressure light come on. I returned to the location, told the owner, ask for a new truck. He refused said light was no longer on after resetting the computer. Light came back on some miles later. And the vent blower was stuck on high and the wind noise through the driver's door was deafening. I've had positive u-haul experiences in the past, but this particular dealer has lost a customer for life.

sean R. 
Clasificación:
5.0

The personnel were super friendly and very helpful and were understaffed but still helping everyone in a timely manner.

Mark B. 
Clasificación:
5.0

Super helpful and VERY kind, definitely coming back here next time I move. Gracias

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
5.0

Excellent service and experience as always

Josh M. 
Clasificación:
4.0

I reserved a 26' foot truck and there was only a 20' available due to one of the 26' trucks being down. I then asked about the rental guarantee when I returned the truck and was told that didn't count. I also informed them that I didn't use the furniture pads that I had originally requested and she said it didn't matter I still had them so I was still being charged. Just 2 weeks ago I rented a trailer and pads and the lady that returned it for me returned the cost of renting the pads because we did not use them. Just overall disappointed with this last rental of the truck.

Steven R. 
Clasificación:
5.0

No issues

Kevin L. 
Clasificación:
5.0

Refund their deposit faster. It comes out of your account immediately so why does it not come back on immediately?

Dennis E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
5.0

The employees at this store went above and beyond for us. They were courteous, professional, and so very helpful.

Nathan G. 
Clasificación:
5.0

Good service

william T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy S. 
Clasificación:
1.0

We declined yhe insurance when we picked up the trailer and discovered after we dropped it off that we were still charged for it. Was told there was nothing they could do and called my husband a liar.

Dani D. 
Clasificación:
5.0

Very helpful

ronda p.  |  First Impressions 
Clasificación:
5.0

Not a thing. The staff at this location was very friendly and helpful. Equipment was clean and ready for pickup.

Keith D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

The re-fueling amount on the documentation that was given to me didn't seem to be accurate. I put 33 gallons in the truck and it took it from 1/4 tank to full instead of 1/4 to just over 3/4 of a tank.

Gabe F. 
Clasificación:
5.0

Excellent customer service great people. Gracias.

TIMOTHY F. 
Clasificación:
4.0

Nada

Terri B. 
Clasificación:
5.0

Easy process from reservation, pick up and drop off. The customer service makes “a moving day” a much better experience! ¡Gracias!

Michelle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jen R. 
Clasificación:
5.0

The customer service rep — Brandi — was helpful and very nice to work with.

Kevin O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matt F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sangjun L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy D. 
Clasificación:
1.0

I ordered pickup from a different location and I had to pickup the rental truck from another location

Venkatakrishnan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darron B. 
Clasificación:
5.0

Brandy was very professional and polite!

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathie W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
3.0

Brandi seemed knowledgeable about her job. Online check-in was easy and staff was helpful.

Aaron D. 
Clasificación:
3.0

There was only one employee doing check in/outs, the wait was over 20 minutes.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura G.  |  First Impressions 
Clasificación:
5.0

Tammy and brandy are by far the best....I use uhaul all the time with my line of work and ya can't beat em.

AMY P.  |  First Impressions 
Clasificación:
4.0

Very convenient facility, Friendly staff

randy g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G.  |  First Impressions 
Clasificación:
4.0

Prices were a little high & was not able 2 get the size storage we needed, but all in all ok.

Lynda A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James C.  |  Overall Experience 
Clasificación:
5.0

Tammy, Brandi and the cape Girardeau location is the best we deal with and we deal with a bunch of uhaul locations.

AMY P.  |  Overall Experience 
Clasificación:
4.0

All very friendly

Kay T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy s.  |  Overall Experience 
Clasificación:
5.0

ALEXIS WOODSON WAS WORKING BY HERSELF AND SHE WAS STILL VERY PROFESSIONAL AND KIND. SHE NEEDS A RAISE SHE DID MORE THAN MOST WOULD DO IF THEY WERE WORKING ALONE. SHE WENT OVER AND BEYOND WHAT I WOULD EXPECT FOR A PERSON WORKING ALONE. TRANSITION FROM CUSTOMER TO CUSTOMER WITH GRACE. OH YEAH AND THE STORAGE WAS CLEAN AND EXACTLY WHAT I NEEDED.

JANIE C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

william g.  |  Overall Experience 
Clasificación:
5.0

Very impressed with the staff and process of renting a storage shed!

Cynthia B.  |  First Impressions 
Clasificación:
1.0

Staff were non helpful didn’t tell us there was a problem with the door went to go get our stuff as I am a trucker and had stuff stored as I was changing jobs couldn’t get into the building locks were broken very inconvenient an got attitude from staff about it overall service just pathetic !

Daniel H.  |  First Impressions 
Clasificación:
1.0

See comments from original reservation dated 12-10-2022. Inaccurate information, unproductive and unsatisfactory customer service from an employee. Considerable time wasted & did not resolve. Brandy took credit card info (handwritten on original receipt & stated that owner would process tomorrow the credit tomorrow.)

Jacqueline J.  |  Overall Experience 
Clasificación:
2.0

The correct size unit (reserved with the owner, not an online reservation) was not available on the day I was scheduled to move-in. Insisted that a disc lock was required. I purchased it but inquired if (unopened, was it returnable; 2x, Brandy said yes). On, 1-9-22; Brandy said she was unable to process the return for the unused & unopened lock. Both visits resulted in lengthy, uncomfortable situations that wasted considerable time. Very poor communication & customer service.

Jacqueline J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ariel F.  |  Overall Experience 
Clasificación:
3.0

The plan that is advertised, rent one way and store for one month free at your destination. It was shocking to find a very small storage unit for your items. Then the fact that you're going to be charged for the second unit is maddening to say the least!!! I didn't like that!

judy m.  |  Overall Experience 
Clasificación:
2.0

Manager and staff were rude greet them with Good Morning and no one responded. Will not be using this store again.

Antwainia W.  |  First Impressions 
Clasificación:
1.0

Each trip my access code was changed I moved from the unit on 12/20/2021 not 1/1/2022 so I am being charged for that time customer service was lacking to say the least only 1 employee there has a clue what SHE is doing The Gm for that area is overly rude and I’ll never use Uhaul for any service again

Jerrie A.  |  Overall Experience 
Clasificación:
5.0

Very friendly people there and helpful

enola j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Epsilon Lambda O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M.  |  Overall Experience 
Clasificación:
5.0

Brandy was excellent!

Tamara H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

donna z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane T.  |  First Impressions 
Clasificación:
4.0

Access hours should be longer. But overall it was a great experience, I love that you can cancel the unit any time and the staff were kind and helpful!

rachel f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ronnie c.  |  First Impressions 
Clasificación:
5.0

Super staff

scott h.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Thelma V.  |  Overall Experience 
Clasificación:
2.0

The door wouldn't stay up.

coretta c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

coretta c.  |  Overall Experience 
Clasificación:
1.0

Please see the notes under my contract number. The after hours help and the dispatch was nice. The young man at the office in Cape Girardeau needs a different job. Not working with people.

ANGELIA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DELINA P.  |  Overall Experience 
Clasificación:
5.0

Brandi was exceptional. She took the time to listen to me and help me. Great person and employee. Debra Gish

Debra G.  |  First Impressions 
Clasificación:
2.0

I've had a horrible experience with this facility and I'm planning to move it

aschlei g.  |  First Impressions 
Clasificación:
5.0

Happy with my service and staff always friendly and helpful

BUICK T.  |  Overall Experience 
Clasificación:
5.0

Tha staff was very helpful! I found the entire experience pleasant, professional, and easy.

connie d.  |  Overall Experience 
Clasificación:
4.0

The move in was clunky but that was because of Uhaul's reservation system not the staff. The staff, and I mean everyone of them, were GREAT!! Outside of the reservation system allowing a room to get double booked, the unit didn't have the greatest ventilation as we did have some signs of light mold.

Rick P.  |  Overall Experience 
Clasificación:
5.0

Every single person I dealt with, were incredibly professional and courteous. Thank you for having such a great staff.

Melissa P.  |  Online Move In 
Clasificación:
5.0

They were all very nice and helpful. Very pleasant and considerate.

donna z.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW C.  |  First Impressions 
Clasificación:
5.0

Business is business, but these owner/managers were fun to be around, as well as being professional, helpful, and friendly. They showed compassion when they checked up on us while we were waiting for the moving company to arrive.

ELAINE K.  |  Overall Experience 
Clasificación:
5.0

It was a very easy move-in. The staff was helpful and very friendly and approachable. That is a 'must' for anyone who works with the public on a daily basis.

Dianna J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

David M.  |  Overall Experience 
Clasificación:
1.0

Because they had my phone number wrong in they computer and once I got a hold to the lady and talk to her about my storage she still wanted auction off my stuff then she said she will call me so we can work out a payment plan she never did because she told me they won’t let them stop the auction cause they already had set a date on it

lori v.  |  Overall Experience 
Clasificación:
4.0

We paid for sept and checked out 2 days after so ee on used 2 days of the month but no kind of refund

don h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

doug e.  |  Overall Experience 
Clasificación:
5.0

The unit was clean, secure and easy to use. The staff was very friendly and helpful and I would recommend this place to anyone else who needed the service.

DONALD C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronique S.  |  Overall Experience 
Clasificación:
4.0

We found mouse poop in our unit and on several of our belongings.

Andrew L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie P.  |  Overall Experience 
Clasificación:
5.0

Very helpfull

erik w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY H.  |  Overall Experience 
Clasificación:
4.0

Only complaint is that I was able to reserve a unit online but when I got to the office I was told there weren't any of that size available even though I was able to reserve online. I asked if I could rent the larger unit that was available for same price as small unit that i reserved online but was told I could not.

tricia m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jami H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN B.  |  Overall Experience 
Clasificación:
4.0

For a storage facility, this place was probably well above average. Just hate using any type of storage. But this is a temporary situation and I will live (despite the feeling that "I will die without my things".)

ELAINE K.  |  First Impressions 
Clasificación:
5.0

This was a wonderful experience from your staff I'd tell everyone to use equipment here. Your staff is top notch

Elfie E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

chris c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nina S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY M.  |  First Impressions 
Clasificación:
5.0

Nice people and nice place.

robert k.  |  Overall Experience 
Clasificación:
5.0

Very nice service.

Jan M.  |  First Impressions 
Clasificación:
5.0

Everything was good!

doug e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tiffany g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mellissa o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelyn K.  |  Overall Experience 
Clasificación:
2.0

The staff was friendly and helpful, but the access was difficult. The code wouldn't disarm the alarm even after system reboots and changing the code. The alarm goes off every time we attempt to access the unit.

Jennifer M.  |  First Impressions 
Clasificación:
5.0

Tammy and Michael were fantastic! I was very happy with the clean and well secured storage.

connie d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jim e.  |  Overall Experience 
Clasificación:
5.0

Tammy and Mike were nice and very helpful.

erika r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

josh m.  |  First Impressions 
Clasificación:
5.0

These people are probably the best staff I have ever had the pleasure of dealing with, with U-haul.

robert k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

keri h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Debby M.  |  First Impressions 
Clasificación:
5.0

The new owners of this location were fantastic! Incredibly nice and very helpful. The storage units are immaculate. Externally nice!

terry z.  |  First Impressions 
Clasificación:
1.0

The unit was too small for all of my furniture. Instead of getting one big locker you guys gave me two small lockers. I called and tried to switch the units but the customer service could not help me.

DEMARCO M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

keri h.  |  First Impressions 
Clasificación:
5.0

Uhaul of Cape Girardeau was great. The employees were very nice and helpful throughout my stay and even more so when getting our truck.

devante b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P.  |  Online Move In 
Clasificación:
5.0

Tammy is awesome!

Rhonda N.  |  Overall Experience 
Clasificación:
5.0

The whole crew at this location always makes our experience fast, easy, and comfortable. The storage unit was easily accessible and everything was very clean. ¡Gracias!

Abby S.  |  Overall Experience 
Clasificación:
1.0

I wouldn’t refer my worst enemy to get a storage through this company especially the one in cape they don’t never answer the phone then when they do they have you on hold for over 30 minutes they are all rude

chasity s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanice R.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Jeff B.  |  First Impressions 
Clasificación:
5.0

Tammy & Michael was very helpful, friendly & respectful I would highly recommend them

Shanice R.  |  First Impressions 
Clasificación:
5.0

We had an excellent experience with U Haul! Tammy and Michael were very friendly and helpful. It was a pleasure to work with them. I'd highly recommend them to anyone needing storage.

Mary O.  |  Overall Experience 
Clasificación:
5.0

Michael was very helpful in showing us the storage area and with the U-haul return.

sabrina y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald J.  |  First Impressions 
Clasificación:
2.0

I was told a lock would be inside and it wasn't. I had to go get one from across the street. It was very hard to maneuver through the narrow passages with large items. It was horribly inconvenient with no outside access. They do offer carts and have a friendly staff. I would only recommend this storage facility for small items. It is definitely not the route to go if your moving a house full of furniture!

Christina W.  |  Overall Experience 
Clasificación:
5.0

The staff at U Haul were helpful, friendly and professional. I highly recommend them.

Mary O.  |  First Impressions 
Clasificación:
5.0

Wonderful experience, they go out of their way to accommodate their customers when they are able. Very gracious when I accidentally stored my property in the wrong unit and accommodated my requests. Highly recommend!

John A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace B.  |  Overall Experience 
Clasificación:
3.0

Overall I was very satisfied until I checked out on 8.19.20 Office was under staffed, long line manager Tammy as for my unit number asked if it was out I said yes, next day 8.20.20 I get charged for another month. Tammy even called me on 8.22.20 to see if I had checked out. Customer service text Tammy to call me to give me a credit but I still haven't heard from her.

James O.  |  Overall Experience 
Clasificación:
5.0

They were helpful and friendly. The whole experience was very positive.

Melissa M.  |  Overall Experience 
Clasificación:
5.0

Great experience

FELIX G.  |  First Impressions 
Clasificación:
4.0

I want to add that I had an absolutely wonderful customer service experience with these folks. Even the only one hiccup with a billing mistake was taken care of with swift professionalism with a phone call. The manager and staff were outstanding. Ty

EDWARD W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

carlton w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William P.  |  Overall Experience 
Clasificación:
5.0

Storage unit came with one month free rental after reserving a moving truck. We only needed the unit for one month. Great deal for us.

Jay R.  |  Overall Experience 
Clasificación:
5.0

Very good service 👍

Connie C.  |  First Impressions 
Clasificación:
4.0

Clean carts available

Kay T.  |  First Impressions 
Clasificación:
5.0

Excellent service.

Paul S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

mergery s.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

parris n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

denise w.  |  First Impressions 
Clasificación: