Comentarios de los clientes para U-Haul Moving & Storage of Bridgeport

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Bridgeport

Clasificación general:

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Colleen C. | Overall Experience |
Clasificación:

The manager needs customer service training and could use active listening skills. Our reservation was mishandled and we were met with blatant attitude and disrespect for our time. I have been working with corporate customer service to get this resolved for weeks. I hate to leave a bad review but someone should be made aware of the opportunity that continues to exist.

LILLIE M.
Clasificación:

Nothing

VERONICA L.
Clasificación:

El cliente no dejó un comentario.

Paul S.
Clasificación:

El cliente no dejó un comentario.

Felicia F.
Clasificación:

My first reservation I made, no one was available for pick up and I had to downsize the size of my truck and that made me make more trips I was not happy about that

Tiffany W.
Clasificación:

Poor customer service; employee checking me in wasn't able to explain my transaction costs (I had pre-paid for my order) and upgraded the truck beforehand; I also rented a dozen furniture pads with my order and they weren't in the truck upon arrival (I was told to take a package in the store, but there were only 6 per my count).

ELAYNE J.
Clasificación:

I had to leave the truck in the hands of a representative during check out. When I got my bill the gas was less than when I dropped it off and I was charged. I called about it. It was $12.38. I can't verify what happened. Unless the gas gauge is not properly working. But it showed the needle laying on full with engine on. 15/16. The bill showed 33.1 gallons on it. I calculated distance as 12.8 miles. The bill showed 14. I got my bill the following day. Next time I'll take pictures. Otherwise I had no problem. The

Janay D. | Overall Experience |
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El cliente no dejó un comentario.

JANAY D.
Clasificación:

El cliente no dejó un comentario.

CHRISTINE P.
Clasificación:

The sales person was polite and efficient. Thank you for your service.

CARL W.
Clasificación:

El cliente no dejó un comentario.

Dmitriy V.
Clasificación:

El cliente no dejó un comentario.

LJ T.
Clasificación:

El cliente no dejó un comentario.

AARON F.
Clasificación:

Everything was good

Sharon A.
Clasificación:

El cliente no dejó un comentario.

Roland G. | First Impressions |
Clasificación:

The man that took care of everything, I believe his name was Eddie, was very nice. He explained everything to us and made it easy to find our unit. The place looked very clean and I hope it stays that way. We had poor experience at another facility, that is why we came here.

Jessica W.
Clasificación:

El cliente no dejó un comentario.

Nathalie H.
Clasificación:

I did everything on my phone to pick up the truck and the next step it told me to do was to go in the office, pick up the keys from an associate at the counter and find the truck. I went in there and the person there basically took all my information a second time and due to technical difficulties on their computer and pinpad system, I was there for AN HOUR. It really messed up my schedule for the day and the manager was not helpful or polite at all.

Fredie R.
Clasificación:

Verify return state of rentals. Have tanks full and not quarter tank. Train staff on customer service.

Patricia B.
Clasificación:

Taylor was wonderful- friendly and very helpful

Brenda P.
Clasificación:

Faster check in - all clerks wear masks (correctly!). My clerk had his on right, but the clerk right next to him had his down, which totally defeats the point.

Augustus C.
Clasificación:

Manager was less than pleasant when renting a truck and did not insect the vehicle. First truck offered had a busted bumper which was refused .Second truck was acceptable.

DELEEZA R.
Clasificación:

El cliente no dejó un comentario.

Mary B.
Clasificación:

El cliente no dejó un comentario.

sofia K.
Clasificación:

I left the van clean and put gas in it i o ly used it for total of 5 miles, but when charged me twice 29$ and next day $49. No response from costumer services. Unbelievable!!!

rodney C.
Clasificación:

Make sure trucks r ready when customers come in for pick up

Nicholas L. | Overall Experience |
Clasificación:

I've been at this location since it opened and have really enjoyed the team here for storage.

Hillary S.
Clasificación:

The Uhaul was not in an easy to find place. Thank trick I rented wouldn't start. We had to call roadside assistance because the steering wheel was locked and the key wouldn't turn. It took us 40 minutes to leave the parking lot. We kept having the same problem throughout the day and continued to have difficulty starting the truck. Also the pick up and drop off location was changed within less than 24 hours of the pick up time, not given me a lot of notice. The pick up and drop off locations were very inconvenient and resulted in us returning after hours where we were charged an “after hours fee” that I wasn't aware of prior and also paying for gas to fill the tank.

KRISTY B.
Clasificación:

The only problem I had was that the check engine light was on which made the truck drive funny.

BRENDAN L.
Clasificación:

Friendly and wanting to help but ultimately significantly understaffed.

DEBRA N.
Clasificación:

Nothing everything was perfect

CARMEL T.
Clasificación:

El cliente no dejó un comentario.

Toni F.
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El cliente no dejó un comentario.

Darius K.
Clasificación:

I setup a reservation on line Saturday. Some one was suppose to call me Sunday by noon. I called around 2pm Sunday and they let me know that no called so my reservation wasn't completed. I'm not sure if my U-box shipped yet as I have not received any follow up from anyone. This has been a big disappointment.

Sharon C. | Overall Experience |
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El cliente no dejó un comentario.

HELEN LUCILLE C.
Clasificación:

El cliente no dejó un comentario.

SHELBY E.
Clasificación:

Great emplyees

Renee F.
Clasificación:

El cliente no dejó un comentario.

Ellen L.
Clasificación:

El cliente no dejó un comentario.

timothy V.
Clasificación:

Have a better general manager she clearly had no clue how to run a business

TIA S.
Clasificación:

El cliente no dejó un comentario.

HENRY M.
Clasificación:

Everything was fine

Richard S.
Clasificación:

El cliente no dejó un comentario.

darlene C.
Clasificación:

Every went well, the customer service was very good and my rental van was clean very easy to drive and I thank you guys, I was able to get my elliptical moved to my place with no problems thanks again.

Yuyang J.
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El cliente no dejó un comentario.

ANGELIQUE A.
Clasificación:

Eddie was Great!!

Yuyang J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Scott C.
Clasificación:

The staff wasn't all that pleasant. In the past I had a much better experience with this location.

Christian A.
Clasificación:

My return went well. The persons how checked me in was a great representative of the U-Haul brand.

GREGORY B.
Clasificación:

Have the representatives care more.

GLORIA W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Brahim M.
Clasificación:

El cliente no dejó un comentario.

DONNIE A.
Clasificación:

El cliente no dejó un comentario.

Shaniqua L.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER M.
Clasificación:

El cliente no dejó un comentario.

Jeff K.
Clasificación:

El cliente no dejó un comentario.

ANDRE W.
Clasificación:

Nothing I can think of. They had my reservation, the truck was ready and they were friendly in the store. Also, the store was very clean and kept neat and organized. I love neat and organized. I will use again when needed.

LaShauna P. | First Impressions |
Clasificación:

There was no access for 2 days. I paid for 24 hour access and was not able to get in. Also the storage unit was not the correct size I requested.

aquarius l. | First Impressions |
Clasificación:

Everything went smooth and was a quick process regarding storage space rental

Kendall K.
Clasificación:

El cliente no dejó un comentario.

Gail R. | Overall Experience |
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I Loved good customer Service U Haul provided. organized and Professional place of Business. I will Recommend this Location to everyone I know. Thanks Benkita Jenkins Gale Reed

MELANIE R.
Clasificación:

El cliente no dejó un comentario.

Ryan S.
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El cliente no dejó un comentario.

Joseph L.
Clasificación:

Nothing! Absolutely great day and drive!

David S.
Clasificación:

El cliente no dejó un comentario.

LORETTA R.
Clasificación:

This was one of the most painful and complicated moving experiences I've ever had. First, the location of my Ubox pickup was changed the night before at 7pm and no one notified me of the time that my Ubox would be ready for my movers to pickup. After several calls to customer service, I found that I could not change my pickup time to early morning, which i had requested, because they were building the boxes on the day of. Second, Uhaul only notified me that I “might” need a permit for delivering in my neighborhood. I called to schedule delivery three weeks before and was never asked by anyone at uhaul if I had a permit or told that I needed one. I had asked my landlord if I needed one and they said no. The day before delivery was scheduled, I was not contacted by anyone at uhaul to confirm so I had to call them. I was then notified that they couldn't deliver without a permit and was forced to do self-pickup with no experience driving a truck or time/money to hire someone to do so for me. We scheduled the Ubox self-pickup time at 7am and when we arrived slightly later, the truck was not ready at all. We waited 45 minutes for the box to be hitched to the truck and dealt with an extremely rude staff. The truck was not hitched properly so we had to stop two blocks away from the uhaul location after a piece of the hitch had been dragging on the ground. Uhaul also did not notify me that the box had been screwed shut beyond my lock that I placed on it so I did not have any tools to open the box once I arrived at my location.

Shannon O.
Clasificación:

El cliente no dejó un comentario.

NEERAJ S.
Clasificación:

El cliente no dejó un comentario.

Enrico W.
Clasificación:

I asked the representative to give me a contract that would allow me to have the van overnight and return in late the next evening. She instead put down only overnight and return early morning. She kept calling my phone that morning, didn't get to use the van. You still charged $100. Big inconvenience

Lauren J.
Clasificación:

The young lady who helped me had an attitude. As soon as I walked up and let her know I was picking up a truck, she waved her asked and asked my last name as if I knew what information she would need. Wasn't sure if I needed to provide a name, reservation number, etc. then I discovered there was no key to the padlock on the truck. She acted clueless when I told her there wasn't a key and asked if one was available then went right to the correct key and handed it to me after taking a deep breath. The truck got extremely hot after going 30mph and literally burned my leg. I also had to almost floor the accelerator just to go 25-30MPH. It would randomly jump as if the transmission was going out. My experience with the truck and staff was not pleasant at all.

CHARLES C.
Clasificación:

El cliente no dejó un comentario.

Melissa B.
Clasificación:

El cliente no dejó un comentario.

GRACE M.
Clasificación:

El cliente no dejó un comentario.

TRACI W.
Clasificación:

Location is clean and sufficient. However, the staff is not welcoming.

CARLOS M.
Clasificación:

El cliente no dejó un comentario.

SELINA T.
Clasificación:

El cliente no dejó un comentario.

Ajamu J.
Clasificación:

Eddie Armstrong helped us SO much! We reserved a truck online but the party that had the truck before us was late coming back so there were no 10 foot trucks. Eddie gave us a 15 foot truck and apologized for the inconvenience numerous times but overall got us out of the door within 5 minutes and back on schedule for our move. Without him taking that initiative we would've missed the time we reserved the freight elevator in our apartment complex. I can thank him a thousand times over but I hope this review does that for us. We are comfortable in our new home because your help. Thanks again!

Patrick W.
Clasificación:

Have the box ready when it is scheduled for pickup. They had to assemble my box when I got there, which resulted in me losing an hour of my three-hour move out window. The employee also acted inconvenienced when I told her I was picking up my box - likely because she knew it wasn't ready yet.

BLAISE B.
Clasificación:

Customer Service rep at this location was not polite, disrespectful and charged us an extra $300 for a larger truck we didn't ask for. (they didn't have the truck we selected, so they had to give us a larger one.) Very disappointing and very unhappy with this experience.

SHIRLEY R.
Clasificación:

Keep doing what yours doing. I have no complaints.

SHELBY E.
Clasificación:

Great service and prompt

Maya O.
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El cliente no dejó un comentario.

Samuel D.
Clasificación:

I will never recommend UHaul to anyone, but it was unrelated to this location.

EDMOND L.
Clasificación:

The lady helping me was very nice and kind.

Angelique A.
Clasificación:

Best customer service at this location that's why I only come here.

TROY K.
Clasificación:

Letting the customers Know that when renting a trailer a hitch is needed... Thank u 4 ur service!

Michael B.
Clasificación:

Nothing it was just fine.

Natasha P.
Clasificación:

Great customer service. Thank you all

Rebecca H.
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El cliente no dejó un comentario.

WILLIAM W.
Clasificación:

If your fuel level is $5 or less from full,disregard .

JAMILLAH B.
Clasificación:

El cliente no dejó un comentario.

Tymeeshia B.
Clasificación:

The person who attached the tow was nice. One of the wheel holder straps were broken. I did not notice until I loaded by car. The facilities were closed then.

Ladrissa B.
Clasificación:

Pershing is the only place I will rent from

Christopher O.
Clasificación:

The manager at this location was helpful once I was finally able to get through the hold time and automated menu. I realize staffing is tight these days, however please not I spend nearly 6 hours on hold over the course of a few days as well as 5 or six redirections before we were able to locate and remove the improperly assigned u-box. It appears to be resolved as of late Tuesday or sometime on Wednesday. All of the rented equipment has been returned and cleared off of my account. In the future, perhaps a specialist, can be reached to resolve unusual accounting situations like the one I encountered.

EARNESTINE H.
Clasificación:

El cliente no dejó un comentario.

Jennifer A.
Clasificación:

other locations need to be aware of drop-offs. I called the 800 number five times to make sure the location was updated yet there was still an error

Jennifer A. | First Impressions |
Clasificación:

I was told that I will receive a refund by canceling the request to attach my car and also returning the truck earlier than required but I still have not received any refund i had to call five times about this order and it was still messed up. overall, this is just poor customer service and I would not recommend it. I am waiting on my refund

CYNTHIA H.
Clasificación:

Make sure there is no leftover dirt (soil) for the next renter. That was disappointing. But the staff handled my complaint very well I'm pleased.

CARLA J.
Clasificación:

Uhaul needs to develop comprehensive customer service/care program. I have rented uhaul for all of my adult life... tho I probably wont ever rent uhaul again!

Lindsay S.
Clasificación:

Reserved my Uhaul for 7am for my move for a one way trip from Chicago to mishawaka, Indiana. I was quoted $176. Got there at 7am for my mobile pick up and received a message from the website that I had to wait til 9am for the place to open so they could hand deliver the truck. This was after I had spoke with someone on the phone (From uhaul) assuring me that I could pick up the truck with no problem. I tried to book another truck at another u haul location, but that location didn't have anything available until 7:30pm. Finally, I got a hold of someone from customer service who was not very sympathetic and kept trying to give me trucks for afternoon times after I had told them that I had the elevator in my building reserved from 9am-1pm. Finally, I was able to get a truck (after driving all across the city). I was able to pick up the truck at 8am, but the woman who I picked the truck up from said that I had to bring the truck back to Chicago the next morning, that they did not allow one way trips. It was a two hour drive from my final location. Also, it was going to be more expensive too. Not only was I severely stressed inconvenienced by this whole experience (which is not good for me as I am currently pregnant), it cost me over $300 more for uhaul's mistake. I would like to be refunded for this experience. I have always used uhaul in the past and even used it for storage. I was very disappointed by this experience.

Kris G.
Clasificación:

The man who runs the grocery store / U-Haul location is very friendly and helpful. However, he has a lot going on and is disorganized; drop off takes a long time. I was grateful that he allowed us to drop off the auto transport, go unload the truck and bring it back, and bring back the furniture dolly/last supplies etc. the next day. But when I brought the last supplies, he said he was "too busy" to check in my equipment, and promised to check it all in the next day. He checked in the truck but did NOT check in my auto transport. I had to spend 30 minutes on hold with U-Haul to connect with someone to call him and ask him to check it in; I still received a BILL for being a day late. I dropped my trailer off TWO DAYS EARLY, and U-Haul is now trying to charge me for staff negligence. The amount of time I've had to spend correcting U-Haul's errors is EXHAUSTING. I will NOT be using U-Haul again.

andrenne k. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Daniel M.
Clasificación:

El cliente no dejó un comentario.

austin T.
Clasificación:

Nice, large facility that was clean, easy to find, and well staffed. Eddie was fantastic. I'd had an incredibly frustrating experience with each of the representatives I spoke to in the weeks leading up to my reservation (my pick-up location changed 3 times, and the day of my pick-up, the price on the truck increased by $600). When I got to this location and realized that, Eddie helped me get my original price back down and got me on my way quickly.

ELLIOTT S.
Clasificación:

El cliente no dejó un comentario.

janice H.
Clasificación:

El cliente no dejó un comentario.

Manassawee S.
Clasificación:

good location with good service

JOSE C.
Clasificación:

El cliente no dejó un comentario.

Sahar H.
Clasificación:

El cliente no dejó un comentario.

Rhonda G.
Clasificación:

When it come to returning after the business has closed the process should be explained. I was so frustrated with trying to figure out how to return via the internet. 🤦‍♀️

Brenda M.
Clasificación:

The reservation I completed online was lost so I had to register again at the location. They didn't have the vehicle I had requested at the location so I had to take a smaller vehicle. The staff weren't wearing masks. The truck I did get wasn't in good condition. When I attempted to return the vehicle the app kept crashing so I had to call and no answered.

BARBARA H.
Clasificación:

I love how fast they get me on my way only when I make an online reservation first. Thank you.

jOSE A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

jennifer g. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Dominique S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

darlene b. | First Impressions |
Clasificación:

I was severly overcharged and only told I would receive a partial refund by Angel the Manager.

Ahtiona C. | Overall Experience |
Clasificación:

The staff is very helpful! Angel is AMAZINGGGGGGG! She works really well under pressure, she’s very good at multi tasking and she care about the customer and the customer’s needs. Her and her team go above and beyond to ensure customer satisfaction. I loveeeeee itttt! I pray for promotions and elevation for the staff members there from the men to the women, they were all great! My experience with uhaul is great and I’ll highly recommend this specific location to anyone who is need of a unit or a truck. Thank you all so much. Angel and her staff rock!

Jennifer R. | Overall Experience |
Clasificación:

Thank you to the girls in the office. Taylor and the other young lady. You 2 were always so nice and so helpful. God Bless you both.

Judith G. | Overall Experience |
Clasificación:

On this move I used Uhaul 3 different times. 1 to arrange for help to move, which was Great! Saved my back from moving to the 3rd floor! 😀 2- I rented a van for my small items that I needed an extra day. The staff was really nice. 3rd- 2 young men are the reason I would return. One of them stayed on the phone with me 10 minutes while I waited for my daughter to bring my keys. That was really nice. The other young man was friendly, helpful and answered all my questions and made me laugh even when I was scared when I saw the mouse trap. No mice came home with me. They did when I used another company. Great job Pershing Uhaul!!! I'll see You all again on my next adventure!😀

Shonna P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Stacey F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Karen C. | First Impressions |
Clasificación:

The staff was very patient and helpful and I would recommend them to my family member and friends.

Jackie K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Lisa H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Mike S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Katrina S. | First Impressions |
Clasificación:

Eddie was great

Anthony I. | Overall Experience |
Clasificación:

Rude and refused to refund any money after close out. Paid for the month only stayed 2days

Gail M. | Overall Experience |
Clasificación:

Staff very pleasant. Allowed me to make small payments some months.

Lorena N. | Overall Experience |
Clasificación:

I do have a problem as far as paying rental on unit 1349 at location 757030. I usually pay my rental fees via the uhaul app. However, I've been trying to pay on unit 1349 and I can't access the unit and customer service reps at 1-800-go uhaul couldn't find it either!!!! I know I'm late with the payment, however I still want the unit. Please contact me, Lorena Nellum at 312-487-8891.

Ariel S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Emeka O. | Overall Experience |
Clasificación:

There’s a female manager there who always went above and beyond to assist me with all my facility needs.

ROGELIO M. | Overall Experience |
Clasificación:

It is always a good experience at your locations. Thank you very much.

Supreme S. | First Impressions |
Clasificación:

I can not print my receipt that was email to me because it wasn't come in a printing format, that was not cool.

Ellis W. | Overall Experience |
Clasificación:

Great customer service

vernon e. | Overall Experience |
Clasificación:

I was very happy.

Sharon C. | First Impressions |
Clasificación:

The 2 ladies were very nice and took care of each customer efficiently. However would it being a Saturday and the end/beginning of the month, there should have been more staff available. Waited 1 hour

margarita H. | Overall Experience |
Clasificación:

The location is very convenient. Staff was friendly and helpful.

Tony C. | Overall Experience |
Clasificación:

Absolutely terrible. I will be taking legal action very soon!

Erica W. | Overall Experience |
Clasificación:

I wasn’t told I needed an access key for after hours moved. I assumed since the truck was reserved in the evening, in the middle of my move I was locked out. my storage was open unlocked

arnita C. | First Impressions |
Clasificación:

Eddie has really good service

bessie t. | First Impressions |
Clasificación:

The staff was wonderful.

Lavenia B. | Overall Experience |
Clasificación:

Everyone at this location was helpful and nice.

Katherine C. | First Impressions |
Clasificación:

Great customer service

NYZERA F. | First Impressions |
Clasificación:

N/A

Donna B. | First Impressions |
Clasificación:

Linda went above and beyond to help very friendly

natasha l. | Overall Experience |
Clasificación:

Everything was excellent from beginning to the end

Mary J. | Overall Experience |
Clasificación:

I really enjoyed my experience with U-haul. I rented a trailer from MS to Chicago. When I arrived at the facility my storage was ready. And the staff was polite and helpful.

Gail M. | First Impressions |
Clasificación:

Very pleasant environment.

Miranda N. | Overall Experience |
Clasificación:

I am only giving this place an average due to the building itself. Customer service was horrible starting with the average worker all the way up to the manager Angel. Would rather deal w/ another comp

Ellis W. | First Impressions |
Clasificación:

The wait was horrible only one worker and she couldn't do it on her own.it was really bad

thomas r. | Overall Experience |
Clasificación:

Overall great service.

Elaine C. | Overall Experience |
Clasificación:

It was good service getting everything set up. Once I moved out of storage they over charged me 3 months. It was a huge hassle in getting my money refunded.

Tanika H. | Overall Experience |
Clasificación:

The young lady who assisted me on my last day was so nice a helpful. She was very patient with the line she had all by herself. If I had to add anything to this place it would be more workers like her

randie r. | First Impressions |
Clasificación:

Very nice and straight to the point .

natasha l. | First Impressions |
Clasificación:

Excellent customer service & fast service

David S. | First Impressions |
Clasificación:

Good job

john d. | Overall Experience |
Clasificación:

This UHaul facility was an excellent choice for my needs.The Manager Ms.Angel Lyles is one of the most competent hardworking person I’ve met in a while,excellent attitude,knowledgeable,helpful.

Mary J. | First Impressions |
Clasificación:

The General Manager (Angel) was very helpful while she took care of several customers in record time. And the young lady (Taylor) that was working with her performed her duties well.

Meekin F. | First Impressions |
Clasificación:

Angel was very courteous, professional and friendly. Fast service and the building was very clean. Thank you!

sabeel e. | First Impressions |
Clasificación:

Everything was thoroughly explained...

ADDIE C. | Overall Experience |
Clasificación:

Service was above and beyond. I was very happy with how I was treated. I will definitely use their services again.

Glenda J. | First Impressions |
Clasificación:

I was glad to find out that we had one in our neighborhood. Everyone was very Friendly and Nice. Thank you for your Service.👌

ROBBIN M. | Overall Experience |
Clasificación:

Thanks Angel &Beauty you two rockkkkkkk

mike r. | Overall Experience |
Clasificación:

Hey so my stuff pictures of my kids my baseball cards and stuff I have on a kid I've been sick and I asked him I've been in and out of the hospital and when I called them they said they weren't going

DEBRA P. | Overall Experience |
Clasificación:

THERE WERE MOUSE DROPPINGS IN OUR STORAGE UNIT AND WE NEVER HAD MICE. ALL IN ALL, I APPRECIATE HAVING A PLACE TO STORE WITH SUCH KIND PEOPLE. VERY PROFESSIONAL. THANK YOU,

Anthony A. | Overall Experience |
Clasificación:

Keep up the good work

Lenora G. | Overall Experience |
Clasificación:

I was very pleased with this location The staff was awesome, so friendly helpful and KIND . I was so happy I had chosen that location . Thanks for having awesome staff

Alonzo D. | Reservation |
Clasificación:

The onsite representative was professional and courteous, she went above and beyond my expectations. The facilities are clean, secure and well maintained.

Crystal L. | Overall Experience |
Clasificación:

Charged for cleaning in error after being told I was good to go upon returning the van.

shirley p. | Overall Experience |
Clasificación:

I moved out of the storage 8/16 and i got letter every week saying my rent is late. You all sh ou uld know when a person move in and out . That did feel good opening up letter saying you late.

Quiaria R. | Overall Experience |
Clasificación:

Thank you.

olamide m. | Reservation |
Clasificación:

Waited over an hour because the person who was authorized to check people in was not in the store. Unacceptable. Then to get assigned a unit that was not easily accessible.

Clare D. | Overall Experience |
Clasificación:

We had movers who interacted with the staff. I never went to the facility but received several phone calls with updates on our boxes and our movers were able to pick up and return them on time easily.

VICTORIA C. | Reservation |
Clasificación:

Everything nice, could use more employees on site

RONALD C. | Overall Experience |
Clasificación:

Great staff

dominique s. | Overall Experience |
Clasificación:

Thanks

Rob B. | Overall Experience |
Clasificación:

The only problem was. I check put 4/6/2018. But they are still calling for april and may bill.

Samuel L. | Overall Experience |
Clasificación:

I would definitely use your facility again .

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