El cliente no dejó un comentario.Ryan D.
Customer Reviews for U-Haul Moving & Storage of Brentwood
Brentwood, NH 03833
(Formally Budget Storage)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.- dom.: 8 a. m. - 3 p. m.
- Inspección gratuita del remolque
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great service. Nice location. Good equipment.James M.
Very good place to get a uhaul truck in Brentwood nh on middle st and easy access and a clean environment the staff Stacey was amazing very energetic and pleasant to talk to. Answered all my questions and was very helpful. I been here a couple of times and always great service highly recommend thank you StaceyGino P.
El cliente no dejó un comentario.C Anthony G.
El cliente no dejó un comentario.Curtis G.
Great experience, no problemsFrederick S.
There really is nothing to improve.....this is the best it's been in years!!Patricia D.
Was happy with everythingSusan O. | First Impressions
El cliente no dejó un comentario.duane r. | First Impressions
El cliente no dejó un comentario.Salvador M.
El cliente no dejó un comentario.Jon H. | Overall Experience
Stacy was terrific: friendly, helpful and knowledgeable. She clearly cares about her job and maintains good relationships with her customers. We got in and out of there quickly and efficiently with everything we needed and good instructions. Highly recommend this Uhaul office.Sarah S.
Keep doing what you're doing, great serviceGerald A.
El cliente no dejó un comentario.Gregory P.
Unit was available as promised. Staff was great, professional, polite and wicked helpful. Easy pickup and drop off. Highly recommend this location. Great experience!!! Thanks!!!William S.
El cliente no dejó un comentario.John A.
The staff were very helpful in making other arrangements when my requested truck was not available.Keturah Mary K.
El cliente no dejó un comentario.David E.
We could not have experienced better customer service from Stacey and she is an asset to your company. It was a very hot day when we emptied our storage locker and she checked on us a couple of times to make sure we were hydrated and had water. It was certainly a pleasure in having exceptional service when at times it is hard to find.Dennis M. | Overall Experience
After having to drive an additional hour for a 20â€ truck, our experience at the Brentwood location was a breath of fresh air. From the moment we entered the lot, we were greeted, directed and invited to wait inside the office, which was a very cozy and well maintained space. Stacey was a great energy to be around, even if it was for a brief moment. Very personable and sincere. She takes pride in that shop and it shows.Cory G.
The staff was always friendly and helpful! Gracias.James T. | Overall Experience
El cliente no dejó un comentario.MICHAEL O.
El cliente no dejó un comentario.Rob M.
Great service I've used Brentwood uhaul about six timesMarc P.
El cliente no dejó un comentario.Patricia C. | Overall Experience
UHaul truck had a seal leak and I was soaked driving in the rain. When I mentioned it to the representative at return, nothing was done, and I was simply charged more for exceeding the miles.Matthew D.
The woman helping me was awesomeJack N.
El cliente no dejó un comentario.Daniel R.
El cliente no dejó un comentario.STEPHANIE T.
Stacey went way above and beyond to make me feel welcome and explain all my options. Top notch customer service!Jon H. | First Impressions
El cliente no dejó un comentario.Michael S.
You can straighten out your billing! You charged my account for the total bill which removed the initial hold/auth for the estimated amount. Then you put a hold/auth on the amount you added to the estimate. This leaves me with a hold/auth on my account for 148.00 after you have been paid in full!!!William R.
Stacey and Tony were amazing friendly and very helpful they were very kind and over all amazingLinda H.
El cliente no dejó un comentario.Samantha E. | First Impressions
Very happy with the service and equipment we rented to move into our new condo. Stacey and George were quick to remedy a computer glitch with our reservation and could not have been more accommodating. My husband would not stop raving about their adorable puppy either. Would definitely recommend this location and will use again!Paul N.
El cliente no dejó un comentario.ERIC C. | First Impressions
Extremely helpful and friendly. Highly recommend this facility.Dennis M. | First Impressions
El cliente no dejó un comentario.Raeann C.
There is nothing you could do to improve - Stacey is truly unbelievable. Without Stacey there, we would have been stranded half way through our move. Our car had a broken fuse and Stacey helped us identify the issue and let us drive to a mechanic to get it fixed and kept Uhaul open for us! It was the Saturday of Memorial weekend and we couldn't believe our good fortune. Stacey is so wonderful to work with and I cannot recommend her enough. Stacey is the definition of customer service - she is wonderful.Allie Nora O.
Every thing went very well, A+Kevin E.
excellent all around !!Charla H.
El cliente no dejó un comentario.Ellen C.
Stacey is great, they paved and improved the security of the property by adding a gate.lars b. | Overall Experience
Great experience. The staff here is amazing and helped ensure we got the best value possible for both a storage unit and trailer. They absolutely went above and beyond!Andrew R. | First Impressions
I was originally booked at Uhaul Portsmouth, NH only to arrive to big up the truck and move into a unit there having reserved it a month ago. They did not have a unit available which left me in a real bind. This Uhaul location was able to accommodate me. I am not sure why I even fill these out because it seems as if Uhaul never responds to concerns.Geoffrey S.
Extremely helpful and outstanding staff. They went above and beyond for both storage unit support and a trailer drop off. Stacey was great and helped me get the best value I could after moving from out of state. Highly reccomend!Andrew R.
El cliente no dejó un comentario.Sarah B. | Overall Experience
One of the nicest facilities and personnel.Ovidiu M. | First Impressions
El cliente no dejó un comentario.charles M.
Very helpful, when we explained about the trash bagRICHARD S.
They were very courteous thank youRob H.
I have to say that moving is extremely stressful and challenging. These past 6 months have proven to be both. I tend to anticipate stress and frustration when dealing with any part of moving. When I got to Brentwood Uhaul and was greeted by Stacey and a new staff she was training I felt an instant relief. She was not only kind and patient with the staff she was training but incredibly kind and generous with me. I had other stressors that day with movers being late but she assured me that she would make sure that everything on her end would support what I needed. I just called today to book another rental to move out of the unit and finally into a more permanent situation. Once again, her kindness and over and above service and compassion for my struggles over the past 6 months was a ray of sunshine for me. I am most appreciative to her and her kindness. TerryTheresa Y.
The sign up last year was easy, the size of the unit was perfect, and the staff at the Brentwood location were great.Larry L. | Overall Experience
El cliente no dejó un comentario.Deanna C. | Online Move In
El cliente no dejó un comentario.Patrick M.
Stacy & Tony were extremely helpful and very pleasant! This was the absolute best uhaul experience I've ever had!Sharon B.
El cliente no dejó un comentario.Rebecca P.
Stacey Stansel is such an amazing person with a huge heart!! She went out of her way by leaps and bounds to help us find a hitch and stayed late after the hitch was installed so we could pick up a trailer ~ all in an afternoon. She also checked with us the next morning to see how our journey was going and to make sure the trailer was alright. She has such a lovable personality that U-haul should be proud to employ!!!Della M.
Extraordinario servicio al clientePaulette L.
I had an excellent experience. Stacy was very helpful on the phone when I called to explore my moving options, and also at the office when I came to pick up the truck. Everything went like clockwork - right down to recommending a gas station that would accommodate an 11 foot tall truck. Many thanks for a worry free experience.Gina S.
I was transferred to this store because the original U-Haul location I requested didn't have the equipment I needed. Thank god I was sent to this store! Stacy, the owner/operator was an absolute joy to deal with! She was warm, kind, personable, attentive, & very professional. She had my rental equipment ready before I arrived this morning & had me on my way in no time! Even though we both joked about not being "morning people." -Due to some unforseen circumstances I was a little late return my rental. Again, she was nothing but warm, friendly, and very understanding. I've been renting from U-Haul stores for over 20 yrs and this is by far the best experience I've ever had at any U-Haul location. A+++++++ Highly recommend this store!Dennis T.
Great customer service by the employee that booked our reservation and by the employee that hooked up the trailer and got us on the road. Extremely positive experience and I recommend highly!John F.
The staff were great they were Efficient and personable.Mark T.
Nothing! Truck was in great shape and the staff was amazing! This is the place to rent.Cathy W.
El cliente no dejó un comentario.Herbert H. | First Impressions
Stacy is the BEST! As she recommended exactly what I needed for my moving and put my anxiety at ease since this was a challenge for me. (A 5'3â€ 126 lb old lady) She took the time to help me understand how to operate the truck and load the big pieces of furniture. She made the moving an easy, non-stressful experience. I recommend this location without any reservations.Esperanza L.
Stacey was amazing.Friendly helpful and very professional. I will be back for my next project! Thank you BillWilliam B.
El cliente no dejó un comentario.Robert M.
Awesome customer service and great price for everything I needed. Highly recommend!!Carolyn P.
El cliente no dejó un comentario.Carolyn P.
El cliente no dejó un comentario.Jeffrey S.
Stacey came out and greeted us as we drove in the gate. She showed us a couple of different units that would suit our needs and offered several helpful tips for moving in. She made the check in, paperwork, and payment process quick and even enjoyable. An all around great experience!John C. | First Impressions
El cliente no dejó un comentario.Chung L.
El cliente no dejó un comentario.Tandra B. | Overall Experience
El cliente no dejó un comentario.James K.
Best service ever experienced with this particular U-Haul.dean Z.
Always a pleasure to do business, very accommodating!Skip Z. | Overall Experience
El cliente no dejó un comentario.Nery M.
El cliente no dejó un comentario.Erik T.
Stacey Stansel in Brentwood has her shit together! She is good people. Very knowledgeable and extremely customer service oriented. Great experience, if I ever need another rental, there is no question, I will rent from Stacey!Andrew F.
People working there are great. Friendly, helpful.Ernest S. | First Impressions
Stacey and crew were very nice and helpful I will be using them again for sure!!!Timothy R.
Everyone was excellent to deal with and truck was perfect.James G.
Super friendly staff, very clean and organized, very customer focused! Entire experience went well!Paul L.
Very nice friendlyedward B.
Staff was very friendly; office was clean and organized. The rental process was very easy. Will return!Alissa D.
El cliente no dejó un comentario.Bradley C.
Everything was great.KELLEY R.
Stacy was excellent! Ease of rental, checkout and convenience of online checkin helped reduce the stress of moving 10 fold and streamline the pickup process. I will rent from this location again.Cameron M.
When I use U haul...and need the best equipment...Stacey is my go to. Excellent Customer service + caring and product knowledge. Its worth the drive to meet her for your rental needs. #1 u haul site in New England. Thank you again Regards Kevin B.Kevin Patrick B.
No complaints at all. I was late on payments alot because I kept forgetting I had the unit as it was full of junk anyways. I finally moved it out so I didn't have to keep missing payments but the staff where awesome and understanding of it and never gave me a difficult time which I greatly appreciate.James S. | Overall Experience
Service was amazing. Stacey, the manager at this location, went above and beyond for me. I showed up after closing and she still welcomed me in and got my rental for me on the spot. I'll recommend this to anyone that needs a uhaul and will definitely be back for anything else I need.Jack E.
Stacy went the extra mile to get a good rate and help with logistics in this end. Fantastic service!Thomas D B.
Brentwood, NH U-Haul knocked it out of the park!!! I ran in late yesterday afternoon (20 minutes prior to closing) looking for a trailer to tow a car. Stacey was extremely thoughtful and courteous assisting with the booking AND getting the trailer hooked up on my truck. Fantastic service!kevin M.
Stacey is one of the nicest people I’ve ever met!!Lindsay Z. | First Impressions
Owner who lives on property showed us to our room and was extremely helpful.Kevin W. | Online Move In
I've never had a storage unit,but pretty much what I expected, convenientKevin M. | Overall Experience
The easiest and nicest people to rent storage space from. I would recommend them to everyone! Great service!Robert S. | First Impressions
El cliente no dejó un comentario.Charles M.
The employee was excellent, very helpful and very pleasant. The only thing I did notice, was once I got the car on the trailer I noticed there was only about 15PSI In one of the tires. I inflated it to the recommended PSI and it worked fine. But I do suspect that the tire may have had a slow leak. Left rear. Also the ratchets on the front of the trailer are really stiff and difficult to use. Other than that I had a great experience and would definitely recommend.Luke M.
El cliente no dejó un comentario.Edmond W.
Stacey has a great personality and delivers great customer service.Tandra B. | First Impressions
Easy pickup and drop off. Stacy made it simple and was great at getting us in and out quick! Hope she is there when I rent again.Spiro D.
Staff service attitude is very goodðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘Kamun C.
Only drawback were locks that froze or malfunctioned. Taken care of immediately by manager. She was always very helpful and mindful of the customer. A pleasure to do business with and will do so in the future if the need arises.Robert H. | Overall Experience
Stacey is the most helpful vendor I have worked with.Charles M.
Stacy was very friendly and helpful. The unit was prefect for my needs. I would recommend this facility to a friend. If I needed a storage place again , I would surly go back. Pete CPeter C. | Overall Experience
Stacey was extremely helpful through all of our moves and changesMike B. | Overall Experience
Nothing...it was great. I would rent from them again in a minute.Demetrios D.
The location should have the equipment there that was reserved. We reserved a 15ft truck and they were giving us a 20ft truck, which we could use for the location we were going to. We ended up with a 10ft truck and we had to overload our personal vehicle.Donald C.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.Bruce B.
Easy to do business with,took time to explain use of vehicle and capacity's.Made sure truck was equipped with what we needed for moving.Cookie C.
both of your employees I dealt with were very personable and helpful, It was the third u hall I went to the day before xmas , and it was definitely the most professional of the three, you are a well managed operation. Bobrobert D.
This was probably the best Uhaul experience I ever had. Stacey went way above and beyond to make the truck and storage unit rental as easy and convenient as possible. I'm very happy that my property is in good hands.Brett V.
Great customer service and friendly staffRobert M.
The staff was VERY friendly and accommodating, the manager was just so LOVELY!!! Thank you for such a great experience.Michelle P. | Overall Experience
Stacey is lovely. There was a mix up with our unit (no fault of Brentwood UHaul) and Stacey was on top of it right away and went above and beyond to ensure we had a unit when we arrived. She was very helpful and accommodating. I would highly recommend Brentwood UHaul.Brittany Y. | Online Move In
I appreciate the patience through my time I needed storage due to unforeseen circumstances. Got it paid. Rented a truck. Got my stuff and without a hiccup. Staff was wonderful. Facility always safe and secure. If I ever needed storage again I'd come back. Thank you Stacy for everything.Carmen M. | Overall Experience
El cliente no dejó un comentario.Constance H.
El cliente no dejó un comentario.Mark B.
extremely easy ,straight forward process . I rented a pickup truck , it was in pristine condition . this location also had tons of storage units in all sizes .Thomas N.
Professional, efficient and polite. A terrific business to have in our community.Jack G.
Just stay at this level, it's a good place to be. The representative, Stacy, was particularly helpful. She asked good questions about my needs for the rental, and also managed to simultaneously assist two other customers without anyone feeling forgotten about. Kudos.Bruce K.
Stacy was wonderful.Alf R.
Do not see a need for improvement!!Gail N.
Service was incredible! Made the experience quick/painless and I will definitely be using this location again because of it.Kevin O.
It was fast and easy to to register.RANDY D. | First Impressions
The customer service was outstanding by Stacy. Kind and efficient. I was very happy with her. The van was relatively new but leaked fluid on my driveway. We think it was antifreeze. That is the only negative and Stacy said she get looked at right away.Katherine F.
El cliente no dejó un comentario.Kaylee R.
El cliente no dejó un comentario.Amanda S.
El cliente no dejó un comentario.James R.
Stacy is a great manager Her staff our well informed on operations and proper procedures at her facility. Everyone is always happy and friendly and seem to really enjoy there work. I would definitely recommend this facility to my friends and coworkers and anyone else I may come in contact with that Mentions needing a storage unit in and around the town of Brentwood (seacoast area)! Thank you all for keeping my stuff safe and secure and I will miss all your smiling faces and your "we can help you attitude" Great job to all, And to your outstanding manager, Stacy Stansel (Bravo)!! David M. Dippold 12 East Side Drive Bldg 2, unit 22 Concord NH 03301david d. | Overall Experience
El cliente no dejó un comentario.Keith H.
El cliente no dejó un comentario.Gregory B.
Staff was very friendly and helpful!LYNN T. | Overall Experience
The seal on the bottom didn't work and mice got in and ruin all the stuff stored.ASHLEY T. | Overall Experience
Some of the kindest and most helpful staff I have dealt with in this crazy world we now live in Where customer service is all but extinct. If you live in the area or are coming to the area and need a storage unit I highly recommend this place. Stacey will treat you like a good friend right from hello.JASON H. | Overall Experience
I would've liked to have more light at the storage facility where my door was but other than that everything was excellentASHLEY G. | Overall Experience
Stacy was awesome and super helpful. Definitely would rent from her again.Seth L. | Overall Experience
Stacey was extremely helpfulLisa R. | Overall Experience
El cliente no dejó un comentario.Kevin M. | First Impressions
El cliente no dejó un comentario.Tandra B. | Overall Experience
Stacy was so helpful from beginning to end of moving my camper here. She went out of her way to check for spaces, and detail measurements. Stacy and other members of the staff were welcoming and helpful -going so far as to even help me park my camper. I feel safe leaving my camper here knowing Stacy lives on site, is so responsible and has put surveillance and locked gates on the premises. The hours are more than convenient for me to grab my camper and go on weekends or whenever I need to. So happy I found them!marne d. | First Impressions
I needed a short term solution to store my garage items while I refinished the floor and these folk made it easy Thank you very muchjoseph t. | Overall Experience
Great Friendly staff could not be more helpful.michael f. | First Impressions
Stacey was ultra-responsive and pro-active. She went out of her way to find out what I needed, and put together a solution for me. I'm really pleased.Christopher F. | First Impressions
Only thing is she spelled my last name wrong when she entered it in the system. It's Gerlach not GerlackRebecca G. | First Impressions
El cliente no dejó un comentario.Carol L. | Overall Experience
El cliente no dejó un comentario.DONALD L. | Overall Experience
Stacey was Very pleasant ,very helpful . The same applies to her help. A very good experience dealing with them.raymond a. | Overall Experience
Brentwood Uhaul was excellent for our storage. We stored for 9 months and were pleased. When we moved in we needed a larger unit and they were able to switch us right away. We would return again.Richard M. | Overall Experience
The staff is friendly and helpful and the entire site is clean and very well maintained. Could not ask for anything more!Craig F. | Online Move In
A+++ experience. Great and very friendly staff. Couldn't have made my experience any better!chris s. | First Impressions
Stacy is an amazing manager! They are so helpful and kind! Thank you for the amazing customer service! Larissa RaymondOlivia C. | Overall Experience
Great place with great people! See you in the Fall...Skip Z. | Overall Experience
The most wonderful, nicest person (Stacey) in charge made moving in and starting a great experience! She is a credit to the company!Michael G. | First Impressions
El cliente no dejó un comentario.Kelly O. | Online Move In
El cliente no dejó un comentario.Ron B. | Overall Experience
El cliente no dejó un comentario.raymond s. | Overall Experience
They were very willing to work with me and Stacy was awesome.Anne P. | Overall Experience
Stacy is the best!Christian H. | Overall Experience
El cliente no dejó un comentario.Joseph B. | First Impressions
Stacey Stansel was the nicest person helping me when I arrived the first time. Thano you for having employees like her.maria j. | Overall Experience
We were greeted by the GM and staff. Everyone was very thorough in explaining the process, letting me check out the unit and even offered to swap out a UHaul trailer from another site due to a flat.Jaime O. | First Impressions
Stacey was absolutely fantastic! She was such a huge help during a stressful moving experience. She was kind and went above and beyond to make sure I had what I needed.Jordan G. | First Impressions
Stacey made the trip to NH much easier because she took care of all the small things and we didn't have to worry about our move up here. Great personality and was training someone as well. Great job.Jennifer L. | First Impressions
They were all so wonderful to me and my family during this stressful time.Jessica L. | First Impressions
Super friendly and professional.mary w. | Overall Experience
Great operation at Stacey’s U-Haul.JAMES P. | Overall Experience
Don't like how the rates just go up because. I was in my unit for 5 years and didn't like how my rates were raise when U-Haul bought out a private company. Also want a refund for moving out before eomPAWEL C. | Overall Experience
Stacey was amazing couldn’t ask for a better experiencebryan p. | Overall Experience
Stacy was professional, personable, friendly, helpful and went out of her way to provide an excellent service experience.LYNN T. | First Impressions
Everyone was so helpful. All was as promised. Fabulous service. Thank you!!Edie S. | First Impressions
Friendly and courteous staff and great serviceMARGARET O. | First Impressions
Great environment, bright , clean, layout easy to use. The staff was what made the experience even better. In the future I will use it because of what I just mentioned. I always need a trailer too.Mark F. | Overall Experience
Stacie was very professional and courteous!david H. | Overall Experience
Amazing. I cannot express my gratitude and thanks to this Uhaul storage enough. From my first contact with Nolan to my contact with GM Stacey. Highly accommodating, Super Friendly. Above and beyond.jessica f. | First Impressions
I was very satisfied with the unit and the personnel.. Best wishes.Frank H. | Overall Experience
Stacey was great! She made the experience less stressful. Thank you Stacey!Silvana h. | Overall Experience
Very good service. Stacey is excellentJAMES P. | First Impressions
Excellent service,Kathleen V. | First Impressions
Safe, clean, convenient.MARNE D. | Overall Experience
Stacey was great!!!Silvana h. | First Impressions
Great location, friendly staff and very helpfulchris b. | Overall Experience
The staff is always friendly and helpful. They are always making improvements to the the storage area and units. The grounds are well kept, well lighted and the area is secure. Scott C.scott c. | Overall Experience
Great,no problems. Need more trucks.philip m. | First Impressions
It was a pleasure being your customer and renting a space at your facility! Thank you again, Patricia PATRICIA B. | Overall Experience
Extremely accommodating, Thank You!!!Michela K. | First Impressions
Extra long check in shouldn't be that difficult. The man was friendlyMichael T. | First Impressions
My only reservation is the gate - and it's lack of security. I was treated with respect and the place is well kept.scott c. | First Impressions
very good to deal withPat D. | Reservación
I was more than satisfied with my experience. I had a new and spotless unit to move my items into. Check in for my new unit and drop off of the truck and tow were quick and seamless.LISA M. | Reservación
Servicios adicionales en esta ubicación
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