Customer Reviews for U-Haul Moving & Storage Of Brandon

1,075 reviews

1111 E Brandon Blvd   Brandon, FL 33511
(Propane available at 377 W Brandon Blvd, Message store with cust. info to coordinate propane pumping.)

(813) 699-5166

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(813) 699-5166

1111 E Brandon Blvd
Brandon, FL 33511
(Propane available at 377 W Brandon Blvd, Message store with cust. info to coordinate propane pumping.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

The truck was clean and it worked well, but the air conditioning was not working and it was a very hot rainy day. So it was very uncomfortable driving the truck . They should fix that because anyone can pass out.

haydee l 
Rating:
5.0

Customer did not leave a comment.

Joseph M 
Rating:
3.0

Rented two utility dollies that we're on the truck, have to drive back mid-move to get the dollies, and ultimately the front desk lady helped but inconvenient.

Todd H 
Rating:
5.0

The employees at the Brandon Fl branch made all the difference. Very knowledgeable and accommodating. Will use again.

Ricky P 
Rating:
1.0

I ordered from Oregon a climate controlled unit, when I arrived in Florida at check in I confirmed with the Uhaul employee that my storage unit was supposed to be climate control and the answer was, "yes sir it is third floor interior all those are climate controlled". When I went to check on the unit 20 days after moving into it I found the temperature and humidity sensor I had in the unit showed 102 degrees with 99% humidity. I immediately went to the office to inquire how and why this was happening and was told well your unit ISN'T climate controlled but for $40 more we can move you into one. Now I have damage to my belongings that were heat and humidity sensitive. Ended up moving to your competitor who IS climate controlled at 72 degrees and 30% humidity, cost $60 less a month for a unit twice the size. No I get to get to tell everyone I meet about how Uhaul lied to me, damaged my property and extorted me as you charged me for something you didn't provide.

Jeff P 
Rating:
5.0

Truck was awesome. Service was awesome. Receiving team when returning was awesome. Gas was very low when picking up the truck.

Frank C 
Rating:
4.0

Customer did not leave a comment.

Jeremy A 
Rating:
5.0

Customer did not leave a comment.

Yuval D 
Rating:
3.0

Not customer focused.

Spencer M 
Rating:
5.0

Customer did not leave a comment.

Yanessa R 
Rating:
5.0

Customer did not leave a comment.

RACHELLE S 
Rating:
3.0

Service suck

AFEWERK B 
Rating:
5.0

What a difference!!!! Monday was my original appointment and that was a disaster. The people who needed to do my job weren't there that day. This re-scheduled appointment could not have gone any better. great crew.

DENNIS R 
Rating:
5.0

Very professional. Staff was excellent specifically Cozette M..

kimberly d  |  First Impressions 
Rating:
5.0

Staff is helpful and always ready to serve with what you need. Thank you !!

MARISA P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YOSI W 
Rating:
5.0

Great Experience!

Jonathan F 
Rating:
5.0

Customer did not leave a comment.

Jeremy M 
Rating:
5.0

Customer did not leave a comment.

Lance a 
Rating:
5.0

Customer did not leave a comment.

Jason S 
Rating:
2.0

The young dark skinned lady at the front I think they called her "T" was awesome, very attentive and knowledgeable... however the bathrooms are disgusting, toilet paper all over the floor and dried pee all over the seat. When mentioned an older lady that just walked in the door said we just got in this morning, no one had time to clean it...... YUCK. You should clean it before your shift is over daily???? I arrived at 9 which was my scheduled pick up time and the line already had 20+ people in it with only the 1 lady mentioned earlier at the front by herself till a little after 10... I didn't leave the uhaul till 10.30 maybe later.. The truck was supposed to have a hitch... it did not I had to go all the way back to get the hitch.

Michaela K 
Rating:
1.0

Staff was unfriendly. Everything was very uncoordinated, and it took an enormous amount of time to pick up the equipment as well as drop it off.

Sandra S 
Rating:
5.0

Tae was the best customer service rep I’ve ever come across, she was very knowledgeable and super kind!!

Ann B 
Rating:
5.0

Customer did not leave a comment.

Theresa P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Walt N 
Rating:
5.0

No recommendations, it was a tremendous experience

Alexander C 
Rating:
5.0

Customer did not leave a comment.

Sean D 
Rating:
4.0

Dealer had several challenges - computers were down, it was a Saturday morning- but the dealer handled it as well as possible.

William J 
Rating:
5.0

Customer did not leave a comment.

Ruben R 
Rating:
5.0

Customer did not leave a comment.

Joseph P 
Rating:
2.0

Truck was dirty as hell roaches and dirt was all in the back floor was covered in cement dust.

Leron P 
Rating:
5.0

👌

Carlos E 
Rating:
5.0

This was an absolute fantastic experience! From the first step to the last, the staff were friendly, helpful and professional.

Paula T 
Rating:
1.0

Customer did not leave a comment.

ALAA A 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

Melanie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALVINA B  |  Overall Experience 
Rating:
4.0

The workers what took care of me did an excellent job. I do have a complaint though. For some reason, my reservation was cancelled and I was not informed that it was cancelled. Fortunately, Ithere was still a cargo van that was available so thre wre no negative consequences. But like I said, the workers were exceptional and the van was in great shape. Thank you

Steve M 
Rating:
5.0

Customer did not leave a comment.

Charles S 
Rating:
2.0

Picking up equipment (Auto transport) was good. The person who checked me in actually hooked up the equipment so no wasted time. However, when I returned the equipment, I was there when they opened (9AM), and no one was there. There was approximately 20 trucks in line at the "return equipment" lanes. I waited with approximately 12 other customers and the doors were finally opened around 9:20, but when I got inside there were no employees that could process the customers (front desk). I feel sorry for these employees that are having to face the customers when the manager does not show up to open the facility and give them support. It is not their fault- this is a management issue that needs to be addressed. I was told I could just unhook my equipment and leave it there, so I did. Also the tie down rachets on the trailer were defective the vehicle I was towing came loose twice- luckily I had put a third tie down on the back that prevented the vehicle from coming off the trailer.

STEPHEN G 
Rating:
2.0

The line was unacceptable however the customer service was exceptional on the day of pickup. Returned the van the next morning and that was just as HECTIC as Saturday!!!! The building didn't open until 9:30am on Sunday!! Unacceptable!!!!

Shaquita M 
Rating:
1.0

Gave us a random vehicle and did not document it so we had trouble returning it. Waiting in line at location for hour and a half and they kept giving people different vehicles than they rented without documenting. Truck had no a/c. I was on the phone with customer service for an hour trying to return this truck because they had no records documenting they had given us the truck.

Zachariah T 
Rating:
5.0

Customer did not leave a comment.

Andrew A 
Rating:
5.0

Tay was super friendly and welcoming

Heather F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James G 
Rating:
5.0

Customer did not leave a comment.

Nelson G 
Rating:
5.0

Customer did not leave a comment.

Katherine N 
Rating:
5.0

They were awesome and super friendly

Heather F 
Rating:
5.0

The computers were apparently down so it was a little chaotic in the store, but the woman who the helped me gave great customer service and was very helpful.

Lindsey R 
Rating:
2.0

Truck smelled of cigarettes and drivers side had a burn on the seat. The smell lingered and it was very strong even with windows open. Staff was not welcoming. When I went to turn in keys I was told to go outside to an after hours box but it wasn’t after hours.

Kathleen M 
Rating:
4.0

The location was great, just a bit disorganized. My rental needed to be cleaned from the previous return but they took care of it quickly.

Gina B 
Rating:
5.0

Customer did not leave a comment.

Elizabeth R 
Rating:
5.0

Cleaner bug free vehicles. The vehicle I rented had roaches in the front which I found to be disgusting and unacceptable. I should be given backpack of my money for having to endure the nastiness.

Linda L 
Rating:
5.0

Customer did not leave a comment.

Lisa l 
Rating:
5.0

My service representative that I worked with was absolutely amazing, phenomenal customer service. She was friendly, efficient, personable and great to work with

marco t 
Rating:
5.0

more clerks available

harace w 
Rating:
5.0

Customer did not leave a comment.

Micah W 
Rating:
5.0

Igualmente muy agradecido con el servicio recibido

Pedro J 
Rating:
5.0

Customer did not leave a comment.

Wesley W 
Rating:
3.0

Customer did not leave a comment.

Melanie T 
Rating:
1.0

Customer did not leave a comment.

Aaron G 
Rating:
5.0

For the next time, be more careful when delivering a team to the customer, make sure it is clean. When I picked up the van it was dirty inside and on the outside the seats had pet hair and a strange smell.

Erick P 
Rating:
4.0

The only negative comment is that I stayed in the vehicle to wait for someone to check me in as their sign suggested. After waiting about 5 minutes, I had to go inside to find someone to assist me. Once I found someone, the drop off went quickly and smoothly.

James G 
Rating:
5.0

Awesome experience

MICHAEL O  |  First Impressions 
Rating:
5.0

Great staff. Fast friendly service

Moe v 
Rating:
5.0

Extra friendly and helpful staff. Being a first time move they took the time to explain every step especially the codes.

barbara c  |  First Impressions 
Rating:
1.0

Customer service was slow. I rented the trailer for 24 hours, but returned it after a few hours. It took them a good while to detach the trailed fron my truck.. Then a few days later I found out they charged me for 3 days instead of the one day rental. Had I not checked my bank account, I wouldn’t find out. That cannot happen.

Amorce L 
Rating:
5.0

Customer did not leave a comment.

VIJAY S 
Rating:
2.0

Horrible customer service had to wait 20mins for someone to hook me up, then when I returned the trailer got such an attitude when trying to drop off, this Uhual was the best at the other location but seems the employees are not the same.

Eric M 
Rating:
5.0

N/A

MARISA P 
Rating:
4.0

Customer did not leave a comment.

Nancy B 
Rating:
5.0

Customer did not leave a comment.

MIGUEL E 
Rating:
4.0

Customer did not leave a comment.

RONALD A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Colette E 
Rating:
5.0

Sales rep was amazing and very helpful and friendly

carlos s 
Rating:
5.0

Customer did not leave a comment.

Ricardo S 
Rating:
5.0

Customer did not leave a comment.

JOSE D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wesley W 
Rating:
5.0

Malik was super helpful and friendly Good employee

Melanie S 
Rating:
5.0

Everything was awesome!

SHANNON C 
Rating:
5.0

Customer did not leave a comment.

Calvin C 
Rating:
5.0

Customer did not leave a comment.

Erick P 
Rating:
5.0

Very well kept, clean, air conditioned.

Sheila D  |  Overall Experience 
Rating:
2.0

The counter person was great. She easily guided me thru all questions and was a great help. Things went down hill as soon as I went outside to get the truck. The young man who was "supposed to help" was slower than molasses in January and had n attitude that it was a bother helping me. Handed me a key and said "it's somewhere on that last row. Just look for the number on your paperwork". When I did finally find it there were NO PADS in the truck. I then went inside an asked for a manager. Susan was a great help but you could tell she was frustrated with the lack of help/professionalism from the crew. She was great and even found pads for us. She and another gentleman were from another site and said they were trying to get the location sorted out. I wish them luvk but they really need better people who want to work. Robert Sellers

Robert S 
Rating:
1.0

Customer did not leave a comment.

stephan S 
Rating:
5.0

Everything was great! Jessica was very friendly and helpful!

phillip r 
Rating:
1.0

Traaaash they stealing people money!! I drove 7 miles and they charge me for 42 miles!!

mohammad a 
Rating:
5.0

I had to do my own installation of the 6x12 trailer and I am itill. And I called up to extend the drop off day. Some one in U-HAUL indicated that I didn't have to bring it back until May 15 and he hang up. So I took it to heart.

FRANCISCO C 
Rating:
5.0

Customer did not leave a comment.

Jesse S 
Rating:
5.0

Customer did not leave a comment.

Jean M 
Rating:
5.0

FANTASTIC/FABULOUS customer service

Robert S 
Rating:
3.0

Customer did not leave a comment.

Dilton D 
Rating:
5.0

Chaddrick is exceptional! Knows how to manage the facility and customers! *

Alexander K  |  Overall Experience 
Rating:
5.0

Friendly, courteous, competent.

harold b 
Rating:
5.0

Good attention.

Erick P 
Rating:
3.0

Customer did not leave a comment.

Barry H 
Rating:
5.0

Friendly helpful staff. Had a question about the amount of gas I had to put in (said it was full when leaving but ut actually wasn't), but they readily agreed to adjust the final charges, so all worked out. Would definitely recommend that location

Russell G 
Rating:
1.0

Customer did not leave a comment.

TIARA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim B 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

I appreciate everyone for helping us getting things fast and efficiently! Thank you everyone!!

Dani M 
Rating:
5.0

Customer did not leave a comment.

Kelly R 
Rating:
5.0

Staff was very friendly a helpful.

Craig M 
Rating:
5.0

Customer did not leave a comment.

GERALD L  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gary S 
Rating:
5.0

They helped me by taking in this trailer when another location isas original scheduled to drop off was closed for the weekend. They also helped which checking in my vehicle which had a different serial number than what was on my original contract

James A 
Rating:
4.0

Great overall experience

BRYANT S 
Rating:
5.0

Customer did not leave a comment.

Edna C 
Rating:
5.0

Customer did not leave a comment.

Shawndra L  |  First Impressions 
Rating:
3.0

Location requires more help! Women up front was taking customers two at a time to keep the line moving. Unfortunately, you can only move so fast with one person. Some help at the front counters would really help this location out. I received my vehicle 45 minutes late. This was not due to negligence but the amount of customers versus the amount of personnel available to help customers.

Brittni M 
Rating:
5.0

Had a great Experience, Malek was very helpful.

Md H 
Rating:
5.0

Customer did not leave a comment.

Jim P 
Rating:
5.0

The truck was not very clean but it worked just fine and the staff was absolutely amazing! They made my moving process easy.

Jhadazhia B 
Rating:
5.0

Windshield has to be cleaned better and tire pressure monitor needs attention, Alert is flashing

Edgardo P 
Rating:
4.0

Service is excellent at this location, always has been, it's a high volume location hence the floor was dirty and a piece of the ventilation system was also laying on the floorboards.

Eliel M 
Rating:
4.0

N/C

norbert p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David G  |  First Impressions 
Rating:
5.0

I am satisfied with the service. However, a single 20x10 unit by advertisement and subsequent reservation became 2 10x10 units. That was not the intent.

Danny M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tasia F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE S  |  Overall Experience 
Rating:
5.0

Ramona was wonderful. She helped us with parking to easily get in and out of storage, showed us where our storage unit was located and where the Bathrooms were on each floor!!!! Seems insignificant but it was very helpful!!! Thanks.

Roberta A  |  First Impressions 
Rating:
5.0

I had to move from my home abruptly due to bad marriage I was devastated and each and every employee that I had contact with at this facility was compassionate and caring and beyond helpful. I cannot express my gratitude enough. What belongings I had stored there I felt very secure in knowing those items were secure. Thank you. S.Jordan

SUZANNE J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Markia W  |  Overall Experience 
Rating:
5.0

Friendly staff and very helpful

MARISA P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karin C  |  First Impressions 
Rating:
5.0

Always clean very secure. Prices are better than other places.

CHERYL P  |  Overall Experience 
Rating:
5.0

Wanted to mention how helpful Ramona was during my time there. The serval time I dealt with her she was very kind and helpful. Was such a a pleasure !!!! Five stars

ERNEST M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

willie g  |  First Impressions 
Rating:
5.0

Michael and his staff provide excellent service from initial rental to truck return.

GARY H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia G  |  First Impressions 
Rating:
5.0

Ryan was very helpful and went over and beyond to assist me.

Shakira R  |  First Impressions 
Rating:
1.0

My storage unit is very very very small. And the price for my unit is very very expensive. It's not worth the price. Y'all have to do better than that when it comes down to good unit for a good price.

Quanta V  |  First Impressions 
Rating:
2.0

The staff at this location are unprofessional and rude. I've done business at this location twice now and both times experienced the same treatment. Just awful customer service.

David R  |  First Impressions 
Rating:
5.0

Everyone I came in contact both Springhill and Brandon were very friendly, very helpful. The kindness I received was overwhelming because I was in a very emotional state. That goes along way when someone like myself needed that kindness.

SUZANNE J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BETTY V  |  Overall Experience 
Rating:
5.0

Michael and his Uhaul team were a great help in solving my storage needs

MIKE S  |  First Impressions 
Rating:
5.0

All staff members were helpful, Chad, the manager was superb.

Theodore L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GRADY G  |  Overall Experience 
Rating:
5.0

Good

Diedra L  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Rhonda E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

XIOMARA D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephanie S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH R  |  First Impressions 
Rating:
5.0

Everything was fantastic on the first day. Unfortunately I was immediately locked out of the storage, my access code was denied and I waited in line for over an hour for help

YADIRA D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

devon j  |  Overall Experience 
Rating:
5.0

Chaddrick and the gentleman who showed us our unit were very professional, courteous, knowledgeable and helpful! :)

Blake C  |  First Impressions 
Rating:
5.0

I was VERY happy with the staff and facility!!!! I was beyond exhausted upon arrival. Everyone was SO respectful, professional, and considerate. Cozette and Gigi assisted me. I would happily go back and ask for either by name.

ELIZABETH R  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jazmine w  |  Overall Experience 
Rating:
4.0

The computer systems was very inconvenient.

ROBERT G  |  Overall Experience 
Rating:
5.0

Best customer service. He went out of his way to help me while dealing with another customer who was on their phone at the same time. He didn't have a business card yet but I believe his name is Chaddrick.

FRANK A  |  First Impressions 
Rating:
2.0

The storage unit was good. Reserving the U-Haul Truck and Auto Transport was a failure. Never called us prior to pick up of day reserved to let us know they didn’t have the truck or auto transport there. We had to go somewhere else to pick up, then return to storage unit to load truck. We lost hours of travel time because of this fiasco.

Barry H  |  Overall Experience 
Rating:
5.0

Best storage space I have ever rented!

Brenna G  |  Overall Experience 
Rating:
5.0

Chad was amazing very knowledgeable of your products

Jennifer S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GAGANDEEP K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MILAGROS M  |  First Impressions 
Rating:
5.0

Michael and his staff are an asset to the U haul name.

GARY H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BYRON R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

asia f  |  First Impressions 
Rating:
5.0

Tremendous

Alexis O  |  First Impressions 
Rating:
5.0

Your staff was awesome

BETTY V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allison D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NINA H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHERINE M  |  First Impressions 
Rating:
5.0

Just wanted to mention how friendly everyone. Especially employee Ramona. Went out of her way to help us during the time we were unpacking.

ERNEST M  |  First Impressions 
Rating:
1.0

One of the staff was very helpful at first but I don't know what happen. We were talking about additional storage . Then she stopped and told me where my first storage was and left. I drove to storage 26" with trailer attached. The storage was lock. I called office twice no answer. Customer service called and left message. No response. It was too far away to walk with a small child. I had to wait until the movers came and ask if one could have staff come unlock storage. Staff told me I was can take green tag off myself and waited for me to do so. Once I couldn't get it off, she took it off got in truck burning rubber , turn music up loud and driving backward. I was so confused?

LACHANDA P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHERRIE M  |  First Impressions 
Rating:
5.0

The staff was very friendly and super helpful.

PRISCILLA N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BYRON R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth B  |  Overall Experience 
Rating:
5.0

My only disappointment was that the manager Mike told us that we get a month free and we never did

JUNE B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Eric G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dessie W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abdiel C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL O  |  First Impressions 
Rating:
5.0

I was treated like a member of staff. They would go out of their way to assist me.

Bernard O  |  Overall Experience 
Rating:
5.0

Cozette and Chad were absolutely amazing, they went above and beyond to help in the process.

Sherry C  |  First Impressions 
Rating:
1.0

Your staff ripped me off all I wanted was for a bigger storage unit and 1 of your employees is lazy she didn't want to look and see if there was a bigger unit then she asked me for my phone number she said she would call me back after she reviewed my contact I never heard anything back from her so I called the office number and got customer service and they assured me they had a unit that size I was looking for said it was $124.00 so I go back down there and same lady that I talk to on the phone was the 1 helping me out for about 5 minutes till another employee come in and she told her to help me out she got the room ready wanted $199 it I told I go somewhere else because I already talked to someone else about it and price was $124 I tell I'm moving out she said go ahead well give you your money back cause I just got done paying my rent 3 days later after I acquired another storage unit from another storage place after the disgusting attitude and work ers that you have that tried to rip me off still haven't got my money back and I'd like to see them fired cuz when I went back up there again they tried to say that I've never been there before I've been there for 6 months plus renting a 5x10 room and I was just trying to do was rent a bigger 10x10 and customer service said y'all had a 10x10 available for $124 and that it was going to be a little less because I've already paid my rent so there's definitely a problem down there cuz they definitely got my money and I'm tired of it I've been lied to and y'all supposed to be a great company great companies don't put up with workers like that

DON K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamiko G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kadesha D  |  First Impressions 
Rating:
5.0

the staff was patient information friendly

SHARON B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tominique M  |  First Impressions 
Rating:
5.0

All employees at this location were very friendly and professional!!

Dianne W  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

BARON T  |  Overall Experience 
Rating:
5.0

What an excellent experience! The staff was so helpful and courteous. The young lady who showed me my unit explained everything so well and made sure to walk slowly with me as I had difficulty walking (handicapped). I'm really happy we changed storage facilities.

Dennice V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole S  |  First Impressions 
Rating:
5.0

hey service at U-Haul was awesome

Tamerah H  |  First Impressions 
Rating:
5.0

The staff was exceptional and very professional.

DERN L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFF P  |  First Impressions 
Rating:
5.0

Very satisfied with the service and knowledge of the attendance

Miguel N  |  First Impressions 
Rating:
5.0

:)

Dwayne H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shalisa R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shane B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nikson R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joaquin O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HOWARD R  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

teresea g  |  Overall Experience 
Rating:
1.0

Charged me even tho I moved out beforehand

Brittany E  |  Overall Experience 
Rating:
5.0

Everyone was awesome !

Markia W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane B  |  First Impressions 
Rating:
4.0

I do not feel like there should be an area where customers can leave items if they don't want it to be used by others. A lot of the stuff was not sanitary and always a chance of bed bugs, cockroaches or other bugs and mites going I to people's storage units. Other than that, the employees are fantastic!!!

Charlene N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernie P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DERN L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard D  |  First Impressions