Customer Reviews for U-Haul Moving & Storage of Brampton W

9638 comentarios

411 Main St N   Brampton, ON L6X1N7
(Near Flower Town)

(905) 451-2293

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(905) 451-2293

411 Main St N
Brampton, ON L6X1N7
(Near Flower Town)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This was a great experience! The staff are well informed about all the policies and were able to guide me not only for my moving needs but also my packing needs. Very friendly staff inside and outside, no hassle at all!

SACHIN K. 
Rating:
5.0

Customer did not leave a comment.

GERMAN C. 
Rating:
5.0

Customer did not leave a comment.

MOHAMMAD A. 
Rating:
5.0

Customer did not leave a comment.

Rajesh K. 
Rating:
5.0

Customer did not leave a comment.

RAJESH K. 
Rating:
5.0

Very fast and courteous

ARVINDERS G. 
Rating:
5.0

Customer did not leave a comment.

FABIO C. 
Rating:
3.0

It is far to difficult to get detailed information and/or confirmations regarding truck rentals and storage rentals. The client is left stressed out hoping both the truck and the storage unit will actually be available on the moving date. I got the Truck i reserved and the computer booked a storage unit that was not available. Fortunately the destination location worked it out getting me two smaller units Kudos to staff in London, Someone [A real person] needs to be available beyond the web page to confirm all bookings.

Kevin M. 
Rating:
5.0

We need to pick up some big furnitures and I though In you guys immediately. The process at the counter was profesional and fast in less than 5' I was in the truck. The truck was clean amd without any difficult I did the check. Once I finished, the final return process after hour was dummy-prof. I won't doubted to come back to the same branch. Good job guys!

JESUS T. 
Rating:
5.0

Service was excellent 👍

NOEL F. 
Rating:
1.0

This place is horrible the workers are not helpful they gave me very hard time very very poor service i had a reservations for self storage when i was there with my moving stuff they haven't provide me any storage.

Himant P. 
Rating:
3.0

Application was not working properly but was able to do on browser. The girl was so supportive and kind. It was very first experience with u haul. And it wasn't bad at all. But yes it was not that quick as expected. Thanks

Lakhveer B. 
Rating:
5.0

Customer did not leave a comment.

ANKIT J. 
Rating:
4.0

Customer did not leave a comment.

PANNE C. 
Rating:
5.0

A little demo on the functioning before driving the vehicle will be nice, since everyone like me doesn't have an experience in driving a van or a truck. I had to ask for it. The attendant at the lot left after handing me the key. I had to call him back to show me the gear function.

SAYANTAN D. 
Rating:
3.0

1/2 ton truck was dirty inside and out. Other than that everything else was good.

RORYA M. 
Rating:
5.0

Customer did not leave a comment.

BOOPATHY P. 
Rating:
1.0

Fucking liars. Put my life at risk with your negligence - shame on you.

James D. 
Rating:
5.0

Customer did not leave a comment.

Bharagav P. 
Rating:
4.0

Please teach one your front desk girl representative Jaskiran Samra. She don't know how to talk with clients.

AMANPREET A. 
Rating:
3.0

Customer did not leave a comment.

JASONAFONSO P. 
Rating:
1.0

Make sure your employees are aware of how things work when it comes to renewals of drivers licenses, due to covid all DL that are expired are actually still valid so thanks to discount car i got what I needed

Mandeep S. 
Rating:
5.0

Customer did not leave a comment.

HEATHER B. 
Rating:
5.0

I recommend getting Safe Move for one-way rentals. If you're undecided about the size of the truck, go up one size. I ordered a 15ft truck for a 1 bedroom apartment. I had an antique side table, cabinet, bookshelf, and chair that I had to leave behind. Go up to the next truck size unless you're a minimalist. You can tie things down.

Deborah G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERL G. 
Rating:
5.0

Customer did not leave a comment.

Bikramjeet T. 
Rating:
5.0

Customer did not leave a comment.

KEITHM C. 
Rating:
4.0

Customer did not leave a comment.

JESSE A. 
Rating:
4.0

It was difficult to find tge check in on line. It should be much clearer.

TINA C. 
Rating:
5.0

Had an awesome experience ! Friendly and efficient staffs ! Thank you for making my move so much better.

LORNA R. 
Rating:
2.0

Lighting was terrible especially where upper units were located. Trucks were always parked blocking entrance way to storage units. Sometimes there were sketchy people waiting outside of the door trying to get in without a code. My storage unit would have water in it every time the snow melted - there is a leak coming in from the right side of unit by door.

DEANNA m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arjun R. 
Rating:
1.0

The service was terrible. This is the only UHAUL location that does not allow you to drop off the truck at the closest location. When I enquired I was told they dont do it and when I asked again after drop off they told me that It is done but I would have had to book way in advance. Additionally, the milage ran over $11.30 and instead of calling me directly, they called my authorized driver and threatened him with collections at 7am without ever reaching out to me. The workers were rude and disrespectful. I WILL NEVER use this location again and I will caution everyone I can NOT TO USE THIS LOCATION. This was not a good experience.

DWAYNE F. 
Rating:
4.0

I rented the truck for four hours but it couldn't do the job and I returned it a an hour and I was billed $80 for what I was very unhappy and I wouldn't recommend a friend because of that reasons

TENILLE R. 
Rating:
5.0

I am not technologically skilled and was overwhelmed by having to use my phone to do vehicle overview of damage etc. Please communicate this on you website so we know in advance. Thankfully, I had a friend with me who is phone savvy. I could not have done this by myself. Just driving a truck for the first time was enough of a stress lol, never mind adding the phone business in. Otherwise, all was great.

SUSANJ M. 
Rating:
5.0

Customer did not leave a comment.

CHESTERFIELDLERO B. 
Rating:
5.0

Please reduce charges. I was not able to afford. Th ak you

VISHAL S. 
Rating:
5.0

Great Service and Helpful Staff, Highly recommended

Paramveer M. 
Rating:
1.0

Train your customer representative Let them know that we as customers are not asking for a favour . We pss as y to rent your equipment I have actuall made a complaint to the ministry of labour and the consumer protection bc authority about my experience at your facility I have rented numourous times from Uhaul This is my first totally dissatisfied experience

Hussain Y. 
Rating:
5.0

Customer did not leave a comment.

Paramvir S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD C. 
Rating:
3.0

To return the truck after hrs, was an issue. Lot was full.

CHITRAL D. 
Rating:
2.0

The guys working outside in the lot were very helpful. Most of the ladies working inside the office were not trained to solve customer problems, they were rude not able to answer customer questions, not able to operate computer to fulfill their job function, not familiar with UHAUL products and services. In store products were not labeled with price upon inquiry a gentleman was brushed away. Another lady wanted to rent some equipment and she was told 'we don't rent it' actually UHAUL publish it for rent on web site. Third guy was told we don't have the hitch related material while i could see it on the shelf. Luckily i had my reservation done via smart phone to prevent all that hassle ahead of time and was out of the store with rental eventually after some failures with charging my card that the server failed twice to use computer. Another UHAUL location needs to be opened in vicinity with at least same services cuz this place was busy - for last 20 years i had very positive experience with UHAUL except this one. thanks

Mohammad R. 
Rating:
5.0

Customer did not leave a comment.

MAKEEPAN P. 
Rating:
5.0

Customer did not leave a comment.

BARRYF L. 
Rating:
4.0

Customer did not leave a comment.

prabhjot S. 
Rating:
5.0

Customer did not leave a comment.

Spinderpal S. 
Rating:
4.0

Customer did not leave a comment.

Heron L. 
Rating:
2.0

See previous comment

ZELJKOR K. 
Rating:
3.0

I was unable to read a the distance that I travelled because a “check engine oil soon”. The distance I travelled one way was 16km therefore round trip was 32 km. I did drive a bit more maybe 5 km. The gentleman logged my mileage as I believe 53 km. I thought that was wrong because I knew the distance I travelled and as I was driving away I questioned, how would he know because unable to see distance travelled on the dash. So I'm questioning how did he arrive at 53 km travelled?? I will make sure next time I verify distance travelled so this does not happen again.

MARSHAL D. 
Rating:
3.0

Customer did not leave a comment.

GURSHARAN S. 
Rating:
5.0

Amazing customer service! Everything went very smoothly. From renting to returning the truck. Alex is an exceptional employee that went above and beyond in making the return of the truck incredibly easy. He is very courteous and friendly, and i extremely knowledgeable. Employees like Alex give UHaul a great name. I will definitely use this location again.

JASPREET C. 
Rating:
5.0

I think you guys should spend more time and trying to service your vehicle because this vehicle that I got today it was put into one side of the road that mean you need some alignment You guys should remember when someone rent a vehicle your life is on the line at the vehicle is not running properly Sudheer four you guys should make sure your vehicle dog running in good condition that's the only problem that I had with you guys

BRAMLEYA W. 
Rating:
4.0

Customer did not leave a comment.

Sandeep S. 
Rating:
5.0

Customer did not leave a comment.

RUTVIK P. 
Rating:
5.0

Staff were knowledgeable, friendly, efficient and patient. Pay them whatever it takes to keep them there!

PAULEDWARD N. 
Rating:
5.0

Customer did not leave a comment.

ANDREW N. 
Rating:
5.0

Customer did not leave a comment.

Sukhbir S. 
Rating:
4.0

Customer did not leave a comment.

NORMANJ W. 
Rating:
5.0

None

DHRUV M. 
Rating:
5.0

It is good

DILLIRAM P. 
Rating:
5.0

Customer did not leave a comment.

RANJODH S. 
Rating:
5.0

Customer did not leave a comment.

MOHMEDSAKIR P. 
Rating:
3.0

I had rented from from a brampton location before without any issues and at this location I was rudely dealt with to provide two additional phone numbers because I had a Toronto address. People tent uhaul from different locations as long as they provide an o ratio driver's license and a valid credit card. I will not rent from this location again.

BENP A. 
Rating:
5.0

Customer did not leave a comment.

RAJPAL K. 
Rating:
5.0

Customer did not leave a comment.

TINA C. 
Rating:
4.0

Availability to rent 26 foot truck

MIROSLAW K. 
Rating:
5.0

Customer did not leave a comment.

Blair B.  |  Overall Experience 
Rating:
5.0

The car was a bit shakey but aside of that it was perfect

RACHEL O. 
Rating:
3.0

I am 67 years old. Not as quick with a smart phone as most. I was told I d better fill up my report upon return of the van by doing so online or else a$20 addition to the bill would ensue. The cost of an additional day rental!!?? I thought you guys would fight to get by business again. Thankfully a nice employee was present upon my return and told me to forgo this online step. I m glad since my phone had discharged.

michael R. 
Rating:
5.0

Customer did not leave a comment.

SHAWN H. 
Rating:
5.0

Customer did not leave a comment.

ALEXSANDAR M. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLEYA S. 
Rating:
5.0

Customer did not leave a comment.

DIMPLE G. 
Rating:
5.0

Customer did not leave a comment.

PEDRO T. 
Rating:
5.0

Customer did not leave a comment.

leonard R. 
Rating:
1.0

The customer service agent was very rude and not friendly. She made the experience really disappointing. I understand disliking your job but at that point you need to get a new job, not take it out on your customers. I think I will use discount next time.

JAKE B. 
Rating:
5.0

Customer did not leave a comment.

tanwinder S. 
Rating:
4.0

Customer did not leave a comment.

SIU Y. 
Rating:
5.0

Service was on point

ADRIANJ D. 
Rating:
5.0

Verifying the information on Drivers license and write only the number down instead of scanning it

FOLASHADE O A. 
Rating:
1.0

Customer did not leave a comment.

Tejaswi A. 
Rating:
5.0

Friendly and efficient service!

JOHN P. 
Rating:
4.0

Pre Check in system needs to be addressed. No sense doing the pre-check in when you end up having to do it all over at the counter. system is horrible!!!

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER L. 
Rating:
5.0

Customer did not leave a comment.

RAVIK S. 
Rating:
5.0

Equipment was dirty, no clean.

LINCOLN C. 
Rating:
3.0

Customer did not leave a comment.

VICTORIAALBERTA T. 
Rating:
5.0

Absolutely nothing

CARLTONL C. 
Rating:
4.0

friendly all around service

GIACOMINO L. 
Rating:
4.0

staff inside was very disrespectful.

HARDEEPSINGH S. 
Rating:
5.0

It was hard to locate the key deposit box as a truck was blocking it so a clear sign or extra details as to where it's located for after your return & new reservations would be great.

Barbara A. 
Rating:
4.0

The staff are friendly and professional, so I rate them high. My only concern is that the grounds are crowded (with cars, trucks, vans and trailers), making it challenging to get around and manoeuvre at times.

COLINS F. 
Rating:
1.0

fix issues with the storage, assigned code does not work. I think they need to be retrained. they want to learn abd help. I recommend the storage in Ajax ontario. used it before perfect. u need to retrain sone customer service

MAUREENELEANOR S. 
Rating:
3.0

There was broken glass in the trailer I had to remove before loading my Motorcycle in. You should clean the trailers before dispatching to your clients.

WAYMANE H. 
Rating:
3.0

Preregistration online didn't prevent having to repeat the process upon arrival.

ROBERT R. 
Rating:
4.0

Customer did not leave a comment.

OKEIVE S. 
Rating:
4.0

Customer did not leave a comment.

shirrel M. 
Rating:
2.0

Customer did not leave a comment.

ONIQUEJONIQUE AM M. 
Rating:
5.0

Good welcoming and customer service

SATISH B. 
Rating:
5.0

When I returned it its too waiting.

sukhwinder A. 
Rating:
4.0

I completed the return truck online process and they tried to charge me for fuel. I have picture of before and after. Would like to discuss this and I will be going tomorrow to rent another truck and will mention this. Great experience outside of this.

JOHN PAUL S. 
Rating:
4.0

Customer did not leave a comment.

TIYANA SHELON H.  |  First Impressions 
Rating:
5.0

Uhaul attendant Ms Madhu was extremely helpful. I am very pleased with the service she provided. I will always remember this experience.

Gurpreet B.  |  Overall Experience 
Rating:
5.0

In the past 10 years I have used the storage space at UHaul a few times.I have always been impressed with the cleanliness of the facility and I have also observed how well they take care of the vehicles.I do have one recommendation and that is some of the staff need to smile more while serving customers.The cleaning lady was always very helpful and pleasant. I would definitely use UHaul again in the future.😊

Golda K.  |  Overall Experience 
Rating:
1.0

I paid for this storage unit for a client as I'm a realtor. They were not happy at all when they couldn't access the unit. I had also asked if by chance the unit for the 3rd month could be shortened to the end of the first week as the client moved everything out Aug 8. I will never get involved or book through your location again. Your staff was extremely rude to myself on 2 occasions and my client on another occassion.

cheryl j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LLOYD S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele C.  |  Overall Experience 
Rating:
4.0

Was a helpful storage space between moves

Elisabeth D.  |  Overall Experience 
Rating:
3.0

Overall ok

Cara B.  |  Overall Experience 
Rating:
4.0

A big issue was no lighting in the storage itself. The hours were also fairly short in the evening and accessing the storage was challenging at times.

Abhinav K.  |  Overall Experience 
Rating:
1.0

Worst service ever. Booked 26’ft truck 3 weeks in advance and got confirmation but get a call one day before saying they have a 17’ft ready . Bad service from madhu at counter as well. DO NOT USE.

sheik,fardhin,rizwan f.  |  First Impressions 
Rating:
5.0

Excellent friendly staff

atinder g.  |  Overall Experience 
Rating:
5.0

Great ladies working in the office. Would like to see it more multi cultural.

Joan A.  |  Overall Experience 
Rating:
4.0

ceiling not high enough

ronald l.  |  Reservation 
Rating:
3.0

None

terry, ann a.  |  Overall Experience 
Rating:
5.0

We needed a second storage at the last minute and the staff were very accommodating in finding us something for the 4 days we needed them. They also graciously returned one month payment to us after.

raymond C.  |  Overall Experience 
Rating:
1.0

Not impressed with Uhaul! I’ve spoken to about 6 people from Uhaul, also wrote an email regarding the issues I’m currently still having with Uhaul. I need someone to call me asap, 647-632-4359

SWANDJAJATI, SYLVIA T.  |  Reservation 
Rating:
3.0

I wanted to rent a storsge unit. Your service this time was so so but the unit was smelly of mould and sunward to get to Your staff should not have personal conversations while serving. Thank you.

LynneMarie t.  |  Reservation 
Rating:
2.0

No attention to customer service

AREWINER P.  |  Reservation 
Rating:
4.0

Need lighting in the actual storage units. Even during the day time it was difficult to see in the unit itself. The staff at this location always went above and beyond for me.

SUSAN F.  |  Overall Experience 
Rating:
3.0

Good

natasha m.  |  Overall Experience 
No reviews have been submitted for this location.

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