Customer Reviews for U-Haul Moving & Storage of Bolingbrook

3,176 comentarios

240 W North Frontage Rd   Bolingbrook, IL 60440
(Under the Bolingbrook water tower by bolingbrook adventist hospital)

(630) 771-0316

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(630) 771-0316

240 W North Frontage Rd
Bolingbrook, IL 60440
(Under the Bolingbrook water tower by bolingbrook adventist hospital)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DARREN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa v.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ATEARIA C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta F.  |  First Impressions 
Clasificación:
5.0

My husband said he was very impressed with how easy the process was from getting the truck to offloading to one of the storage units. Everyone was very friendly and helpful and the place was very clean. Would definitely use again and recommend

Douglas E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda E D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY B.  |  First Impressions 
Clasificación:
1.0

I booked a U-Haul storage unit combined with renting a moving truck and trailer. However, when it came time to pay for the storage unit, the location changed to the wrong city. The first representative I spoke to said that I would have to drive to the other city to cancel the unit. The second representative I spoke to canceled the wrong location and left the contract open for the unit that I did not want. After speaking to three representatives, I decided to use a different storage company. U-Haul is overpriced for the terrible customer service they have.

Keith T.  |  Online Move In 
Clasificación:
1.0

Most of the staff was great. Had a bad experience with a lady there (forgot her name). The day we moved August 30th the elevators were broken and we had to move everything from a 3rd floor. It was very hot. Never received a call from management for a follow up. Not even a "hey we're so sorry for the inconvenience". Nothing. Left a message for the manager and he never called me back.

Jaimie N.  |  Overall Experience 
Clasificación:
5.0

I appreciate your good work.

sorie y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita G.  |  Overall Experience 
Clasificación:
5.0

Juanita was extremely helpful and very nice. She carried the bundles of extra large boxes to my car. The elevator was out for a little over a week but was working on the last day when I closed my units on the 3rd floor. I was pleased about the elevator since I had a moving company coming to pack.

LOIS C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanisha L.  |  Overall Experience 
Clasificación:
5.0

The rental experience was as quick and painless as a business could possibly create for their customers. Great communication from start to finish, this is a model of how a business should operate.

Steven F.  |  Online Move In 
Clasificación:
5.0

I love how helpful the staff is here. The equipment here for us to use is a great help to me and at no cost is very much appreciated. Gracias

Francis W.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Kirill A K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Renel P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Twylavette E.  |  First Impressions 
Clasificación:
5.0

Very nice storage, just costly.

Caroyln P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John J.  |  Overall Experience 
Clasificación:
2.0

1. I believe the cost was too high 2. I didn't like the reduced hours once I made an arrangement to settle and move out by a certain date. As a regular renter the access hours were fine, it was only after I made arrangements to move out that it appeared things were being made harder for me. I also didn't like that my daughters name was removed from the lease and she had to get a signature from me to move her things out of the storage unit. Some how I went from being a co-signer to being the only one on the lease and that should have never happened. I never received a call or notification of that and neither did my daughter. 3. I didn't like how the alarm went off each time when I opened my unit. This was even after I paid the settlement amount. 4. I didn't like the beat up latch on the unit that was like that when I moved in, it was always a struggle to unlatch the door to open the unit. I assumed that during my time renting, it would be switched out or repaired but it never was. They maintained the grounds but left broken latches in place. I noticed many other units with what appeared to be bent or beat up latches as well. This should be resolved. 5. I didn't like the LACK of DIVERSITY at this location. There are all types of people that live in Bolingbrook a suburb of Chicago one of the most diverse cities in this country but I saw SO diversity at this location (for 2 years) and I think it would have made a difference and would have been friendlier. In general I would look elsewhere before I rented from UHaul storage facility the next time.

Helen J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E.  |  Overall Experience 
Clasificación:
5.0

I have used this location off and on for many years. And will continue to if I need to.

GINA F.  |  Overall Experience 
Clasificación:
4.0

Storage was easy, staff was nice. Only downside is no one ever answers the phone, and if they do it's after you've waited for 30 minutes.

Brad F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Asad M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K.  |  Online Move In 
Clasificación:
4.0

Mix up in which size united. Wanted a 10x15 so the girl gave me 2, 5x10 that was not even close to fit my stuff had to show her what I needed but in the end it worked out.

Natalie Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

javier g.  |  Overall Experience 
Clasificación:
5.0

Great place 😀 everything was already in order for my stuff to move into

Bryanna W.  |  Online Move In 
Clasificación:
5.0

Great experience

Gamaniel G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adewale J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicente Z.  |  First Impressions 
Clasificación:
5.0

Excellent group of employees. Always courteous and willing to help

Rick R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

salvador c.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

J Frank M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Normandy P.  |  First Impressions 
Clasificación:
5.0

I truly appreciated working with the U Haul team over the past 7 years. The team was always courteous and called me to let me know that I had received shipments which was very efficient for me. If I have need of storage services in the future I will definitely utilize this location. Thank You! Eric

ERIC M.  |  Overall Experience 
Clasificación:
5.0

Staff was very nice and welcoming. They were very helpful in explaiining all details.

Gamaniel G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

THEODORE C.  |  Overall Experience 
Clasificación:
1.0

The people in the office tell you one thing over the phone to get you into the office and switch up what was said on top of lying to you when you get there just to make a sell, I don't like nor do I agree with it.

DENNIS S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa E.  |  First Impressions 
Clasificación:
5.0

Staff at Bolingbrook on Saturday 4/24 was outstanding and went out of there way to accommodate me. Was supposed to bring truck to a different location and after moving all day I was beat. They made some calls and allowed me to leave truck at there location. Went out of there way for me. Storage units were clean and floors clean too

Rick R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

beau t.  |  Overall Experience 
Clasificación:
5.0

I always like your services. Thank you.

Johnathan M.  |  First Impressions 
Clasificación:
4.0

great service

THEODORE C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Sophie B.  |  Overall Experience 
Clasificación:
1.0

I paid 24 hour access and on the very 1st day I’m locked out with a full truck and two guys I had to pay for doing nothing cause I couldn’t get in. You list a number for after hours but useless- take the number down if you aren’t going to respond Very disappointed!!!!!

Jesus S.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and helpful. They make the process very easy. Thank you for the great service.

Thelma and Dancie B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sophie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa v.  |  First Impressions 
Clasificación:
5.0

Juanita was a great help in getting me a storage unit and a Uhaul truck!!!

Lisa H.  |  First Impressions 
Clasificación:
5.0

I was very nice and peaceful

Adriana Z.  |  First Impressions 
Clasificación:
5.0

Very communicative and helpful through the process, easy check in process.

Stormtrap L.  |  First Impressions 
Clasificación:
5.0

Quick and easy pickup and drop off.

Shreyas R.  |  First Impressions 
Clasificación:
3.0

N.a

Annie N E.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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